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  • Used IT Equipment Can Be Worth a Fortune (Video)

    This is a conversation with Frank Muscarello, CEO and co-founder of MarkiTx, a company that brokers used and rehabbed IT equipment. We're not talking about an iPhone 3 you might sell on craigslist, but enterprise-level items. Cisco. Oracle. IBM mainframes. Racks full of HP or Dell servers. That kind of thing. In 2013 IDC pegged the value of the used IT equipment market at $70 billion, so this is a substantial business. MarkiTx has three main bullet points: *Know what your gear is worth; *Sell with ease at a fair price; and *Buy reliable, refurbished gear. Pricing is the big deal, Frank says. With cars you have Cars.com and Kelley Blue Book. There are similar pricing services for commercial trucks, construction equipment, and nearly anything else a business or government agency might buy or sell used. For computers? Not so much. Worth Monkey calls itself "The blue book for used electronics and more," but it only seems to list popular consumer equipment. I tried looking up several popular Dell PowerEdge servers. No joy. An HTC Sensation phone or an Acer Aspire notebook? Sure. With price ranges based on condition, same as Kelley Blue Book does with cars. Now back to the big iron. A New York bank wants to buy new servers. Their old ones are fully depreciated in the tax sense, and their CTO can show stats saying they are going to suffer from decreasing reliability. So they send out for bids on new hardware. Meanwhile, there's a bank in Goa, India, that is building a server farm on a tight budget. If they can buy used servers from the New York bank, rehabbed and with a warranty, for one-third what they'd cost new, they are going to jump on this deal the same way a small earthmoving operation buys used dump trucks a multinational construction company no longer wants.

    In February, 2013 Computerworld ran an article titled A new way to sell used IT equipment about MarkiTx. The main differentiator between MarkiTx and predecessor companies is that this is primarily an information company. It is not eBay, where plenty of commercial IT equipment changes hands, nor is it quite like UK-based Environmental Computer, which deals in used and scrap computer hardware. It is, rather, the vanguard of computer hardware as a commodity; as something you don't care about as long as it runs the software you need it to run, and you can buy it at a good price -- or more and more, Frank notes -- rent a little bit of its capacity in the form of a cloud service, a direction in which an increasing number of business are moving for their computing needs. Even more fun: Let's say you are (or would like to be) a local or regional computer service company and you want to buy or sell or broker a little used hardware. You could use MarkiTx's price information to set both your buy and sell prices, same as a car dealer uses Kelley Blue Book. We seem to be moving into a whole new era of computer sales and resales. MarkiTx is one company making a splash in this market. But there are others, and there are sure to be even more before long. (Alternate video link.)

    79 comments | about three weeks ago

  • Mozilla Is Investigating Why Dell Is Charging To Install Firefox

    An anonymous reader writes "Dell is charging customers £16.25 ($27.18) to install Firefox on a newly purchased computer. We contacted Mozilla to find out more. The company told us it is investigating the issue and denied it has any such a deal in place. 'There is no agreement between Dell and Mozilla which allows Dell or anyone else to charge for installing Firefox using that brand name,' Mozilla's Vice President and General Counsel Denelle Dixon-Thayer told TNW. 'Our trademark policy makes clear that this is not permitted and we are investigating this specific report.' Dell has responded by saying that this practice is okay because the company is charging for the service and not the product."

    306 comments | about a month and a half ago

  • Former Second Largest Linux Distributor Red Flag Software Has Shut Down

    cold fjord writes with news that Red Flag Software, makers of China's Red Hat derivative Red Flag Linux, has halted operations. From the article: "Once the world's second-largest Linux distributor, Red Flag Software has shuttered reportedly due to mismanagement and after owing employees months in unpaid wages. China's state-funded answer to global software giants like Microsoft ... filed for liquidation over the weekend and terminated all employee contracts. Set up in late-1999 amid the dot-com boom, Red Flag was touted as an alternative to Windows ... It thrived in the early days, inking deals with partners such as Oracle and Dell which products were certified to support and shipped with Red Flag Software. The Beijing-based vendor was primarily funded by the Chinese Academy of Sciences' Institute of Software Research, and later received additional funding from state-owned Shanghai NewMargin Venture Capital and the Ministry of Information Industry's VC arm ... 'A lack of brand awareness and sustained investments, coupled with the rise of rivals including Red Hat Enterprise Linux and SuSE Linux Enterprise, led to its downfall,' Eric Peng, Beijing-based research manager with IDC, said ... Peng noted that, during its hey days, Red Flag had enjoyed high adoption among government agencies, state-owned organizations, and schools.""

    92 comments | about 2 months ago

  • Customer: Dell Denies Speaker Repair Under Warranty, Blames VLC

    An anonymous reader writes "VLC is incapable of increasing the actual power past 100%, all that is being done is the waveform is being modified to be louder within the allowed constraints. But, that didn't stop Dell from denying warranty service for speaker damage if the popular VLC Media Player is installed on a Dell laptop. Also we got a report that service was denied because KMPlayer was installed on a laptop. The warranty remains valid on the other parts of the laptop. VLC player developer [Jean-Baptiste Kempf] denied the issue with VLC and further claimed that the player cannot be used to damage speakers. How can I convince Dell to replace my laptop speaker which is still in warranty? Or class action is only my option?"

    526 comments | about 2 months ago

  • Layoffs At Now-Private Dell May Hit Over 15,000 Staffers

    schwit1 writes "Curious why Michael Dell was so eager to take the company he founded private? So he could do stuff like this without attracting too much attention. According to the Channel Register, the recently LBOed company is 'starting the expected huge layoff program this week, claiming numbers will be north of 15,000.' Of course, with a private sponsor in charge of the recently public company, the only thing that matters now is maximizing cash flows in an environment of falling PC sales, a commoditisation of the server market and a perceived need to better serve enterprises with their ever-increasing mobile and cloud-focused IT requirements — things that do not bode well for Dell's EBITDA — and the result is perhaps the largest axing round in the company's history. But at least the shareholders cashed out while they could."

    287 comments | about 2 months ago

  • Dell Partners With MakerBot To Resell 3D Printers and Scanners

    An anonymous reader writes "Dell today announced a partnership with MakerBot to offer Replicator 3D printers and scanners to small and medium-sized businesses looking for faster and more affordable ways of prototyping. The products are slated to become available for purchase on February 20 in the U.S."

    44 comments | about 3 months ago

  • Lenovo To Buy IBM's Server Business For $2.3 Billion

    itwbennett writes "Well, that was fast. Earlier this week the rumor mill was getting revved up about a potential sale of IBM's x86 server business, with Lenovo, Dell, and Fujitsu reportedly all interested in scooping it up. On Thursday, Lenovo Group announced it has agreed to buy IBM's x86 server hardware business and related maintenance services for $2.3 billion. The deal encompasses IBM's System x, BladeCenter and Flex System blade servers and switches, x86-based Flex integrated systems, NeXtScale and iDataPlex servers and associated software, blade networking and maintenance operations. IBM will retain its System z mainframes, Power Systems, Storage Systems, Power-based Flex servers, and PureApplication and PureData appliances." SlashBI has some words from an analyst about why Lenovo wants the x86 product line more than IBM does.

    160 comments | about 3 months ago

  • IBM's x86 Server Business Back On the Market

    itwbennett writes "It was widely reported last year (including on Slashdot) that IBM attempted to sell off its x86 server business to Lenovo, which seemed logical as Lenovo had bought out the IBM's PC business a decade ago. However, the two firms could not come to financial terms and the deal was never struck. Well, the rumors have started up again, only this time Lenovo has some competition, as Dell and Fujitsu are now being thrown into the mix as possible suitors."

    71 comments | about 3 months ago

  • Dell Joins Steam Machine Initiative With Alienware System

    MojoKid writes "Plenty of OEMs have lifted the veil on their planned Steam Machine products, but Dell really seems to want to break free of the pack with their Alienware-designed, small form factor machine that they unveiled at CES this week. It's surprisingly tiny, sleek and significantly smaller than the average game console, weighing only about 4 — 6 pounds fully configured. Dell had a prototype of the machine on hand that is mechanically exact, complete with IO ports and lighting accents. Dell also had a SteamOS-driven system running, though it was actually a modified Alienware system powering the action with Valve's innovative Steam Controller. In first-person shooters like Metro: Last Night that Dell was demonstrating, the left circular pad can be setup for panning and aiming in traditional AWSD fashion, while the right pad can be used for forward and back movement with triggers set up for firing and aiming down sights. You can, however, customize control bindings to your liking and share profiles and bindings with friends on the Steam network. What's notable about Dell's unveiling is that the Steam Machines initiative gained critical mass with a major OEM like Dell behind the product offering, in addition to the handful of boutique PC builders that have announced products thus far."

    110 comments | about 3 months ago

  • The Startling Array of Hacking Tools In NSA's Armory

    littlekorea writes "A series of servers produced by Dell, air-gapped Windows XP PCs and switches and routers produced by Cisco, Huawei and Juniper count among the huge list of computing devices compromised by the NSA, according to crypto-expert and digital freedom fighter Jacob Applebaum. Revealing a trove of new NSA documents at his 30c3 address (video), Applebaum spoke about why the NSA's program might lead to broader adoption of open source tools and gave a hot tip on how to know if your machines have been owned."

    215 comments | about 4 months ago

  • Have a Privacy-Invasion Wishlist? Peruse NSA's Top Secret Catalog

    An anonymous reader writes with a link to Der Spiegel, which describes a Top-Secret spy-agency catalog which reveals that the NSA "has been secretly back dooring equipment from US companies including Dell, Cisco, Juniper, IBM, Western Digital, Seagate, Maxtor and more, risking enormous damage to US tech sector." Der Spiegel also has a wider ranging article about the agency's Tailored Access Operations unit.

    259 comments | about 4 months ago

  • CryptoLocker Gang Earns $30 Million In Just 100 Days

    DavidGilbert99 writes "A report from Dell Secureworks earlier this week reported that up to 250,000 systems have been infected with the pernicious ransomware known as CryptoLocker. Digging a little deeper, David Gilbert at IBTimes UK found that the average ransom being paid was $300, and than on a very conservative basis just 0.4% of people paid the ransom. What does this all add up to? $30 million for the gang controlling CryptoLocker — and this could be 'many times bigger.'"

    202 comments | about 4 months ago

  • Ask Slashdot: Best Laptops For Fans Of Pre-Retina MacBook Pro?

    stigmato writes "Once upon a time the MacBook Pro line was well-regarded amongst IT professionals for their quality, performance, serviceability & upgradeability. As appealing as the new Retina displays are, I don't want a device I cannot upgrade or repair. Glued in batteries and soldered in RAM with high prices have made me look to other manufacturers again. What are you buying, /. community? System76? Dell? Old article but still rings true with the latest models. I post this from my 2010 MBP 13" with a 256GB SSD, 1TB HDD in the optical bay, 8GB (possibly 16GB soon) and a user replaced battery."

    477 comments | about 5 months ago

  • Dell's New Sputnik 3 Mates Touchscreen With Ubuntu

    ClaraBow writes "I find it interesting that Dell has started selling a thin and light touchscreen laptop called the XPS 13 Developer Edition, which will have Ubuntu Linux OS and Intel's fourth-generation Core processors, code-named Haswell. The laptop, code-named Sputnik, has a 13.3-inch touchscreen and will run on Ubuntu 12.04 OS. It is priced starting at $1,250 and is available in the U.S." One thing I wish was addressed in the blog post announcing this newest entry in the Sputnik line, or its listed specs (bad news beats not knowing, in this case), is battery life.

    166 comments | about 5 months ago

  • Dell Fixes Ultrabook That Smelled of Cat Urine

    Sockatume writes "The BBC is reporting that Dell's Latitude 6430u Ultrabooks have an interesting characteristic you won't find in any Macbook Air: the palm rest emits an odor like cat urine. An issue with a manufacturing process is thought to be to blame. Although Dell has assured potential customers that the issue has been fixed, reports in the Dell support forum indicate that units with the novel fragrance continue to ship out to users. Dell staff state that the palm rest will be replaced by Dell at no cost, but only if the unit is still under warranty."

    133 comments | about 6 months ago

  • Welcome to the Goodwill Computer Museum (Video)

    Goodwill Industries rehabs computers and sells computer parts, at least in Austin, Texas. The Goodwill Computer Museum is a natural outgrowth of that effort. In this video, museum curator Lisa Worley takes Slashdot's Timothy Lord on a tour of the museum. Remember that TRS-80 you threw away in 1982? Well, they saved several of them to stimulate your nostalgia-based pleasure nodules. Ditto many other devices both common and rare, including a pre-Dell computer made and signed by Texas computer celebrity Michael Dell. So sit back and enjoy the ride, as Timothy does the walking and Lisa does the talking, kind of like Night at the Museum -- but without CGI dinosaurs and other life forms getting between you and the classic computers.

    72 comments | about 6 months ago

  • Dell Is Now a Private Company Again

    Gunfighter writes "StreetInsider.com reports that Dell, Inc. completed its go-private transaction by Michael Dell, Dell's Founder, Chairman and CEO, and Silver Lake Partners, a leading global technology investment firm. Stockholders will receive $13.75 in cash for each share of Dell common stock they hold, plus payment of a special cash dividend of $0.13 per share to stockholders of record as of the close of business on Oct. 28, 2013, for total consideration of $13.88 per share in cash. The total transaction is valued at approximately $24.9 billion."

    151 comments | about 6 months ago

  • Dell Ad Says Windows 8.1 Apps Will Run On Xbox One

    cold fjord writes "An article at DailyTech begins, 'While many people scoffed at or failed to recognized the significance of Microsoft Corp.'s talk of a "unified" development path for Windows, Xbox, and Windows Phone, the real world ramifications of that approach are now becoming clear — and they're significant. A pre-order page from Dell for the Xbox One "accidentally" (and, it appears, officially) revealed that Windows 8.1 apps will run on the Xbox.'" A Microsoft spokesperson told AllThingsD, 'The suggestion that all Windows 8 apps run on Xbox One is not accurate," but they didn't deny that there would be some cross-compatibility. PCWorld's article has words of caution: "It would certainly be interesting if the full-blown Windows Store landed on Xbox One. But don't hold your breath for it to be there at the console's launch, no matter what Dell's words vaguely imply."

    148 comments | about 6 months ago

  • Chinese DRAM Plant Fire Continues To Drive Up Memory Prices

    Nerval's Lobster writes "Damage from an explosion and fire in SK Hynix's Wuxi, China DRAM fabrication plant will drive up global memory prices for PCs, servers, and other devices, according to new reports. Most of the damage from the Sept. 4 fire was to the air-purification systems and roof of the plant, according to announcements from parent company SK Hynix, which predicted the fab would be back to full production in less than a month. The Wuxi plant makes approximately 10 percent of the world's supply of DRAM chips; its primary customers include Apple, Samsung, Lenovo, Dell and Sony. SK Hynix is the world's second-largest manufacturer of memory chips, with a market share of 30 percent, lagging behind Samsung Electronics with 32.7 percent. In an update published Friday, market-research firm DRAMeXchange reported that damage from the fire, smoke and power outages left at least half the plant inoperable or at reduced capacity. The plant is designed to isolate damage in case of disaster so that at least one of its two parallel production facilities can remain online. The facility itself restarted production Sept. 7, according to a statement from the company."

    112 comments | about 7 months ago

  • Twitter Seeking To Go Public

    awarrenfells writes "While Dell Inc. is announcing its desire to go private, Twitter seems to be heading in the opposite direction with its recent tweet that it seeks to go public. From the article: 'Twitter has announced that it has filed for its IPO. Since Twitter was able to submit confidentially, this indicated that it had annual revenue of less than $1 billion in its most recent fiscal year. The JOBS Act allows for “emerging growth” companies with less than $1 billion in annual gross revenue to file in secret. Goldman Sachs is believed to be the lead underwriter for the deal, and Twitter will reportedly list on the NYSE.'"

    56 comments | about 7 months ago

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