Journal GreyWolf3000's Journal: Blockbuster sucks. 1
I went to Blockbuster to rent some porn^H^H^H^HMonster's Inc, and some store in a different city I rented Star Wars from this summer slammed a bar on me and made the cashier call them. They slapped a 25$ late fee on movies which I could not have possibly been late for (I was in the city for a week).
I of course didn't have enough cash on me, and it led to an embarrasing situation, and now I'm pissed off. Even if I had such a fee, I want it to be brought out to the table ASAP--going past a reasonable customer's memory is a Bad Thing (TM), since it leads to mindlessly paying the bill to avoid trouble.
I wasn't late dammit. I've been renting on this card for months here. I'm gonna call them tomorrow but for now I'll just have to vent on my journal.
be nice (Score:1)
Make it seem like it must obviously have been an oversight on their part and that you would love to have it removed so that you can continue to do business with them. If that doesn't work, politely mention the class action lawsuit they just settled for overcharging late fees.