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Journal rdewald's Journal: MacHeads: WTF is up with iTunes 7? 20

Journal by rdewald on Friday November 03, 2006 @07:54PM

Ever since I upgraded iTunes and accepted an iPod firmware update it wanted immediately, when I connect my iPod to my iBook iTunes iCrashes.

It is iTunes 7.0.2 build 2 and a 60GB iPod, pre-video, running version 1.2.1 of the firmware, Model 9830LL.

I know, I need to dig through the usual places (apple support, macosxhints, etc) to look for what the community is saying, but I was just wondering if any of you MacHeads had blazed this trail already.

This discussion was created by rdewald (229443) for no Foes, but now has been archived. No new comments can be posted.

MacHeads: WTF is up with iTunes 7?

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Nope (Score:2)

by ryanr ( 30917 ) * writes:

Sadly, my iPod Mini developed a bad headphone connection some time ago, and I haven't repaired nor replaced it, so no iPod/iTunes interaction for me lately. Also, judging from your previous levels of understanding and help you have given others, I will be no more help by making random guesses that you will be on your own.

However, I do admit to being curious to see a crash dump log.
- Re: (Score:2)
  
  by rdewald ( 229443 ) * writes:
  
  Ask and ye shall receive. [rdewald.com]
  - Re: (Score:2)
    
    by ryanr ( 30917 ) * writes:
    
    Nice. As expected, I can't tell much from it, other than it is crashing in the sync driver. Would be fun to attach a debugger and trace it out. There's a possibility you accidentally ran across an exploitable driver bug.
  - Re: (Score:2)
    
    by ellem ( 147712 ) * writes:
    
    If I am guessing, oh and I am, there's a plist that's corrupted.
    
    This will sound crazy but try it anyway.
    
    Change the name of your iPod. Make sure the name is a single word. Shorter is better.
    - Re: (Score:2)
      
      by rdewald ( 229443 ) * writes:
      
      I did change the name of my iPod. Didn't help. Could be a bad plist. Have any idea how to uninstall iTunes?
      - Re: (Score:2)
        
        by elmegil ( 12001 ) * writes:
        
        If you think it's a bad play list you could muck about with the xml files that hold the playlist information.....it's been a while since I was trying to decipher them (wanted to write some perl to do my own management, yada yada never happened) so I'm not exactly sure the names. And I run Windows anyway. But at the very least you could move that file out of the way entirely, perhaps?
        
        Re: (Score:2)
        
        by rdewald ( 229443 ) * writes:
        
        'Plist" in Mac-speak is something different than a play-list in iTumes--not something you'd know as a windows user. Plists are the black boxes of macosx, strange things go on in there of which we do not speak as mere mortals.
        
        Re: (Score:1)
        
        by elmegil ( 12001 ) * writes:
        
        Well, so then that sounds like it's a filesystem thang (I'm a Unix person too, and after all, MacOSX is BSD based....). yeah, don't want to poke too deeply there.
        
        Re: (Score:2)
        
        by ellem ( 147712 ) * writes:
        
        hurm... When things go south re plist I delete 'em!
        
        I admit, I'm out of ideas.
Repair permissions (Score:2)

by BWJones ( 18351 ) * writes:

Try repairing your permissions. Go to your Applications>Utilities>Disk Utility and then Repair Disk permissions. I had your problem and a simple permissions repair fixed it.
- Re: (Score:2)
  
  by rdewald ( 229443 ) * writes:
  
  Thanks, I did that, got these results. [rdewald.com]
  
  Something was wrong in the iTunes tree, but it didn't help.
  - Re: (Score:2)
    
    by BWJones ( 18351 ) * writes:
    
    Hrmmmmm. Have you tried reinstalling [apple.com] iTunes?
    - Re: (Score:2)
      
      by rdewald ( 229443 ) * writes:
      
      Yes, I tried reinstalling. No effect. Thanks for trying.
Here's how I fixed it (Score:1)

by janeowit ( 909913 ) * writes:

I had so much trouble with itunes 7, I just gave up and went back to version 6 where everything worked.
- Re: (Score:1)
  
  by jawtheshark ( 198669 ) * writes:
  
  Yeah, I instaled iTunes 7.0.1 on my work laptop and it gives me more problems than the 6.x.x versions I have on my personal machines.
  
  Richard, is it possible to reformat the iPod? If the problem lies with the iPod, I would just try to start with a clean one. Of course, iTunes 7 is the most probable culprit.
- How to go back? (Score:2)
  
  by Doctor O ( 549663 ) writes:
  
  Yeah, iTunes 7 sucks ass. Try to add MP3s from a network mount, doesn't matter whether its AFP or SMB. Or better yet, don't. You'll get a frozen iTunes, complete with Mr ColorBallMousePointer and stuck playback.
  
  Tell me, how do I roll back to iTunes 6? I'd love to but don't know how.
  - Re: (Score:1)
    
    by janeowit ( 909913 ) * writes:
    
    I went to apple.com and found this helpful thread Topic: How to revert back to iTunes 6.05 [apple.com].
    iTunes 7 just didn't seem to be worth all the problems it caused with my files.
    - Re: (Score:2)
      
      by Doctor O ( 549663 ) writes:
      
      That link I found, too, but it was Windoze-only. :( But with a bit of digging, I found this [apple.com]. Short version:
      download an itunes 6 installer here: http://www.apple.com/support/downloads/itunes605fo rmac.html [apple.com]
      
      then delete these files from your hard drive (don't worry, itunes 6 will make more):
      
      Macintosh HD >Applications >iTunes
      Username >Library >Preferences >com.apple.iTunes.plist
      Macintosh HD >Library >Receipts >iTunes.pkg
      If this doesn't work for you (it didn't for me), try this:
      1. Locate t
Re: (Score:2)

by account_deleted ( 4530225 ) writes:

Comment removed based on user account deletion
Drastic measures (Score:2)

by ryanr ( 30917 ) * writes:

So...

I doubt the software is plain broken in all cases, as obviously millions of people would be whining. Which leaves the possibility that you have half an upgrade, corrupt executables, bad permissions, and so on. See: suggestions to uninstall, downgrade, etc... (sorry, I don't know off the top of my head how to do that more than you would.)

Other possibilities are that there is just a bug in the software, and you have managed to trigger it, which is why the whole world isn't screaming. If it's a bug, th

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