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Journal Interrobang's Journal: The Gold-Plated, Ruby-Encrusted Dog Turd Revisited 2

A couple of weeks ago, I got an offer I couldn't refuse. A company wanted to hire me to go work on a technical writing contract here in town -- the site is only about six blocks from my house, although with this Alberta Clipper we've been having lately, I'm still taking the bus.

I tried to talk them into buying Help&Manual, really I did.

But nooo, they had to go with the so-called "industry standard," RoboHelp.

Astute readers will recall that I just had a run-in with RoboHelp, and I actually just bought my own copy about six weeks ago (on 10 December exactly, actually), which set me back a hefty punch-in-the-gut $1300 CDN, accounting for the exchange rate. Ouch.

Today, I went to Adobe to download the demo so I could actually get started writing on the project. Well, guess what. They have a new version out! Six weeks and my copy is already one version behind. Naturally, the good people at Adobe are more than willing to help, by supplying me with an upgrade, for the truly nominal fee of $499 US.

Keep in mind they also didn't think to tell me that there would be a release out within weeks.

Not only that, but in the new version, the demo is broken (unlike how it was in the previous version). You can only create so many help topics, and if you do create a project and then test-compile it, an ugly red notice saying something like "THIS FILE WAS CREATED WITH A DEMO VERSION OF ROBOHELP AND IS FOR EVALUATION PURPOSES ONLY. NOT TO BE USED FOR ANY OTHER PURPOSE" at the bottom of each topic.

Thanks a lot, you chiselling bastards.

Not only that, but the new release seems buggy and slow.

You'd better believe I'm going to be recommending Help&Manual to all my future clients. "You don't really want RoboHelp -- it's a money sink. It's also buggy and slow. People are going to be migrating away from it, most probably"...

...especially if I have anything to say about it.
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The Gold-Plated, Ruby-Encrusted Dog Turd Revisited

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  • by nizo ( 81281 ) *
    And I thought 3D software was expensive (well, actually it is). No wonder people are tempted to pirate software :-| My favs are software packages like 3dmax that basically rent software to you (you pay for it yearly, and if you stop paying protection money, I assume it stops working). Nice.
  • by Tet ( 2721 )
    an ugly red notice

    Nothing that can't be fixed with a bit of shell and sed magic on the output files...

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