SJS's Journal: How does Sun do it?

So here I am, wanting to get a good set of Solaris 10 installation disks, and not wanting to go through the bother of downloading and burning a set. "No problem," thinks I, "I shall simply pay the $35 and order a media kit."

Sun's web-pages suck.

You'd think that a company with so many talented designers, engineers, graphic artists (you have to admit, their logo is cool and they have a very good eye for color), and so forth could manage to come up with a usable website. But noooo....

I suppose that $35 could be selling at a loss for them, and selling onesies and twosies isn't worth the cost or infrastructure -- but why then offer to sell it to me anyway? What's the use of teasing me by offering to take my money, and then going through all sorts of effort to make it difficult?

No wonder they're in trouble.

Update

Yay Sun!

They fixed it. Or I found an alternate approach at http://www.sun.com/software/solaris/ that worked. For free. And the media kit arrived in just a couple of days.

Of course, it's a DVD, which means I have to go juggle hardware now....