warrior_s's Journal: Apple Mobile me still not working for everyone !

CNN Money Reports "Apple Inc.'s (AAPL) premium email service continues to suffer from outages as the consumer-electronics maker takes another dent to its typically sterling customer-service reputation."
Why is it that Apple can get away with this, inspite the fact that its much touted Premium email service is unavailable to 1% of its customers for about a week. I think its unacceptable in this age that someone do not have access to their paid email service for that much amount of time. So what is it that those who are affected are still hanging on to apple, any why people are still going to signup for this service from apple.