Chronicle: Bug gets response after ~2.5 years. - Slashdot

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Journal Chacham's Journal: Chronicle: Bug gets response after ~2.5 years. 2

Journal by Chacham on Tuesday March 11, 2014 @05:08PM

I created a ticket to report a bug in Spreadsheet::ParseExcel on 8/23/11. Just got the reply today, 3/11/14. Is 2.5 years good turnaround?

Of course, the response was to reject the report and blame it on someone else. :) He did say he would file a bug report with WriteExcel though. Progress. I don't care anymore, but its progress. That's always a good thing, right?

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Chronicle: Bug gets response after ~2.5 years.

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by stoolpigeon ( 454276 ) * writes:

It was mildly humorous until I read "reject the report and blame" then I did burst out laughing. You just can't make this stuff up.
- Re: (Score:1)
  
  by Chacham ( 981 ) writes:
  
  Reply or moderate, reply or moderate. I replied. :)
  Once, at the office, i requested a database driver for a server, and proceeded to find an alternative method until the official solution came.
  Some months later (end of year?), i get a call from support asking if the issue was resolved. I explained to him that we were using a workaround. He asked if he could close the ticket.

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