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Microsoft to Invest $1.7 billion in India

CowboyNeal posted more than 9 years ago | from the currying-favor dept.

Microsoft 383

piyushranjan writes "Bill Gates has announced that Microsoft will invest $1.7 billion in India over the next four years to expand its operations. The fund would also be spent in making India a major hub of Microsoft's research, product and application development, services and technical support for both global and domestic companies. Microsoft plans to create 3000 more jobs at India, taking it's headcount at India to 7000."

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microsoft announces... (5, Funny)

know1 (854868) | more than 9 years ago | (#14202678)

...that they are crapping their pants at the state of linux acceptance in india, and the widespread use of the operating system independant programming language java.

Mod parent up (0, Troll)

Anonymous Coward | more than 9 years ago | (#14202809)

Story should read, "Microsoft bribe country into swallowing their overpriced shitware".

for that kind of money (0, Flamebait)

ashyanbhog (852510) | more than 9 years ago | (#14202684)

their can hire every man and his dog in India!

Re:for that kind of money (3, Funny)

Ilex (261136) | more than 9 years ago | (#14202723)

From experience of remote call centers.
You'll get more sense out of the dog.

Re:for that kind of money (3, Interesting)

SatanicPuppy (611928) | more than 9 years ago | (#14202852)

I actually got the response, "You don't need to know that" once. Sure, it was a relief after waiting almost an hour to get through, to ask a question that SHOULD have been available on the company website (Dell) anyway, and THEN have the individual on the other end tell me that I didn't need to know, but by that point I WANTED to know, and BADLY so I could jsutify the chunk of my life I'd wasted!

I still don't know, by the way. You'd think it'd be easier to figure out what an LED error code meant.

Re:for that kind of money (-1, Flamebait)

Anonymous Coward | more than 9 years ago | (#14202727)

They can't hire the dogs, because they're in the refrigerator case.


Re:for that kind of money (1)

P3NIS_CLEAVER (860022) | more than 9 years ago | (#14202812)

Only in Korea are old dogs in teh refrigerator case.

Re:for that kind of money (0)

Anonymous Coward | more than 9 years ago | (#14202938)

Indians tend to be mostly vegetarians.

A Special Message From George W. Bush +2, True (0)

Anonymous Coward | more than 9 years ago | (#14202734)

Buy 'Merican [whitehouse.org] .

And A Happy Holiday Season To All My Non-Fundamentalist Supporters.


Re:for that kind of money (0, Troll)

nihaopaul (782885) | more than 9 years ago | (#14202794)

not really, they want to hire 3000 more people, with 1.7billion to invest that works out at 141,666 usd per year, eh........[transmission ended reason="*packing bags and moving to india*"]

Re:for that kind of money (2, Insightful)

drhamad (868567) | more than 9 years ago | (#14202838)

Yes, it works out to $141k/yr... assuming they work on the side of the road with 2 sticks they cut themselves.

Re:for that kind of money (0)

Anonymous Coward | more than 9 years ago | (#14202900)

its more than TrapZeroHosting.net was willing to offer me! and that was also with sticks working by the side of a road

I'd be curious to know... (3, Interesting)

madman101 (571954) | more than 9 years ago | (#14202697)

how much money they are making in India now. I suspect this is just a reasonable investment for such a big market.

Re:I'd be curious to know... (0)

Anonymous Coward | more than 9 years ago | (#14202939)

$1.7 billion divided by 3000 new workers

$567k each over 4 years = $141,667 a year each.

Re:I'd be curious to know... (4, Insightful)

nihaopaul (782885) | more than 9 years ago | (#14203070)

it is a smart move for microsoft, look at their neibour, china.

With the skilled workforce of india and low cost and then less restrictive laws as such countries as china it would make perfect sense to be based in india for the middleeast and asia market.

my 2jiao

Heck... (5, Funny)

eclectro (227083) | more than 9 years ago | (#14202701)

Why worry about H1B Visas when you can just buy India.

Re:Heck... (5, Informative)

pubjames (468013) | more than 9 years ago | (#14202776)

I know you're only joking, but the annual GDP of India (according to the CIA world factbook) is $ 3,319,000,000,000, so it's worth considerably more than Microsoft...

Re:Heck... (1)

pubjames (468013) | more than 9 years ago | (#14202960)

To put things in perspective, this investment is equivalent to just over 0.05 percent of India's annual GDP, so it's not a big deal for India at all.

Figures here. [cia.gov]

Re:Heck... (1)

timeOday (582209) | more than 9 years ago | (#14202976)

But all Microsoft needs is a controlling interest :)

Are you sure that the GDP (1)

geekoid (135745) | more than 9 years ago | (#14203029)

of india is 3.3 Trillion dollars?

Re:Heck... (1)

ch-chuck (9622) | more than 9 years ago | (#14203013)

I would like the parent post moderation to be reviewed by someone with a sense of humor (currently: Flamebait).

Cool.... (0, Troll)

mrRay720 (874710) | more than 9 years ago | (#14202708)

Microsoft Curry XP coming soon.

Does anyone think though that India is having too much change too soon? It's not exactly the most stable part of the world as it is. Fast progress is great - too fast though and you're setting yourself up for serious problems down the road.

Re:Cool.... (0, Troll)

pstudent12 (842643) | more than 9 years ago | (#14202733)

It's completely stable actually. Good troll though.

Pull head to induce breathing. (1)

Sir_Eptishous (873977) | more than 9 years ago | (#14202953)

Good Troll?
Completely Stable?
I think you need to read up on Indian politics, the caste system, their infrastructure, etc;
I'm not bashing India, simply pointing out the obvious, what even the pro-India business community points out...

You need to pull your head out of your ass, and quick, unless of course you've survived, lo all these years, on your own form of methane.

Re:Cool.... (0)

rovingeyes (575063) | more than 9 years ago | (#14202822)

Microsoft Curry XP coming soon.

And its damn hot!

Re:Cool.... (2, Insightful)

metlin (258108) | more than 9 years ago | (#14202877)

It's not exactly the most stable part of the world as it is.

Not exactly the most stable part of the world?

The only real problem that India has is with Pakistan, which is way up north, around the Himalyan mountain range. China, its other neighbor is an economic power in itself, the last thing either countries would do is do something that would affect their economies.

Are there troubles in India? Sure, take any region of a billion people of an astounding mix and variety of religion and culture, and introduce secular democracy - see what you get. Most troubles in India are just that - they are troubles.

That hardly calls forth a strong word like "unstable". Btw, India is a huge country, both in terms of size and in terms of populace. Just because a nation has a pacifist outlook does not mean they are to be underestimated. It would take a whole lot to unsettle, undermine or destabilize India.

Nice troll, though.

Re:Cool.... (1)

christoofar (451967) | more than 9 years ago | (#14203053)

The growth bubble in India has a few years to go before it becomes almost as expensive as Eastern Europeans.

Indonesia is probanly the next company to see a surge in outsourcing dollars, although it lacks that vast educational resources India has, it has workers that are willing to work for HALF as much as Indians will and there is an educated population there willing to do this work. The only hurdles they have to overcome is geographic access and improving their telecom network (GB pushed India into Westernization long ago).

Mexico is already losing factory work to Indonesia and other cheaper south Asian nations... jobs that 10 years ago seemed extremely cheap when the jobs fled the US to Mexico. Mexicans were willing to work for just 2-5 dollars an hour vd $10 in the US... now you can get someone who will work for $0.50 an hour.

It's going to be interesting to see where all these bottom denominators go.

Troll Mod = T Friedman GroupThink (0, Offtopic)

Sir_Eptishous (873977) | more than 9 years ago | (#14202987)

Whoever Trolled this down should be awarded the Joseph Goebbels GroupThink certificate.

MA and OpenDoc (1)

jonsmirl (114798) | more than 9 years ago | (#14202717)

If that headline doesn't send MA a message on switching to OpenDoc nothing will.

Re:MA and OpenDoc (3, Interesting)

thinkmast (662468) | more than 9 years ago | (#14202729)

Well...they had to catch up intel announcement yesterday that they are investing $1billion in india: http://www.indianexpress.com/full_story.php?conten t_id=83365 [indianexpress.com]

Re:MA and OpenDoc (0)

Anonymous Coward | more than 9 years ago | (#14202755)


My Ma has been using opendoc for some time now...she loves it!!!

Re:MA and OpenDoc (4, Insightful)

SatanicPuppy (611928) | more than 9 years ago | (#14202880)

Microsoft I can see...Not like they're error free to begin with.

But Intel? Didn't they learn anything [theregister.com] ?

Time to buy some more AMD stock.

Re:MA and OpenDoc (1)

CaymanIslandCarpedie (868408) | more than 9 years ago | (#14202736)

If that headline doesn't send MA a message on switching to OpenDoc nothing will.

I may be a bit slow, but I don't get it.

Re:MA and OpenDoc (1)

Shakes268 (856460) | more than 9 years ago | (#14202972)

Same here so you're not the only one. I think someone is just trying to find a entry point into ranting about OpenDoc and MA.

Re:MA and OpenDoc (1)

jonsmirl (114798) | more than 9 years ago | (#14203007)

A lot of the people working on the various OpenDoc compatible word processors live in MA. None of the Microsoft employees working on Office are located in MA. Now when Microsoft makes a choice to do a large amount of new hiring, you see that they choose to do it in India instead of MA.

So which should MA do, send $200M in license fees to Microsoft so that the monopoly can send it to India? Or make an open, competitive playing field that is possible for local firms to participate in? Note that I didn't say give the business to the local firm, but how does a local software firm competete when the contract only allows "Microsoft Office".

Re:MA and OpenDoc (1)

Shakes268 (856460) | more than 9 years ago | (#14203056)

Well, as long as its open and free and MA isn't paying for anything it makes sense to implement something they don't have to spend a dime for. Maybe taxes would go down if all of those free workers in MA would spread out a little more.

Re:MA and OpenDoc (3, Insightful)

AviLazar (741826) | more than 9 years ago | (#14202950)

If that headline doesn't send MA a message on switching to OpenDoc nothing will

All the other crap about why MA should switch to OpenDoc I did not agree with. Totally did not (got modded down a bunch for my views also)...this reason, is a great reason why MA should drop office for OpenDoc. No reason to send our money to India...and what better way to penalize a gigantic business then by cutting off their gov't contracts.

A Legacy of Jobs (0)

Anonymous Coward | more than 9 years ago | (#14202722)

There's no mention of the thousands of (out-sourced) jobs created by companies who have to support Microsoft Windows on their computers. If India could get that kind of investment to fund open source software, the world would be a much better place. But I guess Bill has to look out for his investors.

They arer very afraid of Linux development (1)

rawwa.venoise (881755) | more than 9 years ago | (#14202728)

Sure, with recent news of Asian contries to adopt Linux as the Major OS no wonder they invest all this money here, otherwise they will surely loose a emerging market. Now talking about world domination ...

Watch my left hand... (4, Insightful)

pieterh (196118) | more than 9 years ago | (#14202738)

...as my right hand takes your wallet.

Cue the debate about US job losses and globalisation. The real issue IMO is the Microsoft tactics of using trade pressure to lobby for anti-competition legislation. "Yes, I'll invest 1.8bn, but only if you ban free software and enable software patents".

The truth is that India is capable of doing a lot better without this kind of "help". I encourage Indian politicians to reject any such pressure. Indian IT can compete securely on the open market, without favours or protectionism. Software patents, and other anti-competitive laws will only hurt India in the medium and long term.

Re:Watch my left hand... (4, Insightful)

IAmTheDave (746256) | more than 9 years ago | (#14202816)

The real issue IMO is the Microsoft tactics of using trade pressure to lobby for anti-competition legislation.

While I certainly hate to see lobbying efforts effect government laws directly, this is one of those "open, free market" kinda issues. I don't really want to see legislation in India influenced by Microsoft, but if MS wants to do business in India, set up shop, create jobs, increase GDP, etc. - well, is that definately a "bad thing?"

I know the general karma is MS is bad, but if you believe in capitalism as a fundamental driver of freedom, then markets must be opened, and MS should be allowed to set up shop and do business where they please (within applicable laws.) This can only be good for the Indian economy and job situation (as much as I hate my support calls routing to "Cathy" in India.)

Re:Watch my left hand... (1)

70Bang (805280) | more than 9 years ago | (#14202860)

...(as much as I hate my support calls routing to "Cathy" in India.)

The next time you hear that, ask her for her last name.

Everyone's been trained on first names, but if you try that one, it's frequently enough to fluster them before they say, "I can't give you that information."

Re:Watch my left hand... (1)

P3NIS_CLEAVER (860022) | more than 9 years ago | (#14202862)

Good luck getting Indians to do something they don't want to do. Sure, they will take the money but many many companies have lost their shirts there. Don't piss them off.

Recall Aachen EU research center? (0)

Anonymous Coward | more than 9 years ago | (#14202973)

Spot on, do you remember the joint investment in an EU research center at Aachen when they wanted software patents in Europe?

It turned out later that some of the inventions they claimed came from the Aachen center were bought in from outside companies.

Re:Watch my left hand... (0)

Anonymous Coward | more than 9 years ago | (#14203010)

Of course, if the government of India accepts the bribe, they are 100% responsible for it. Just like when your politicans in the US accept the bribes of megacorp lobbyists, it is government, and not private industry, which ultimately holds the key to oppression. (A private business has no more or less power than any one individual, i.e no power at all over others, UNLESS it is specifically granted some power by government. By any rational conclusion, government is 100% responsible for government corruption.)

Hey CowboyNeal! (1)

repruhsent (672799) | more than 9 years ago | (#14202739)

Shut the fuck up!

Defensive move (5, Insightful)

pubjames (468013) | more than 9 years ago | (#14202743)

I expect Microsoft will be making similar investments in China too.

I see this as partly a defensive move - they know India and China are potentially two big markets for the future, and they don't want them considering OSS alternatives. They will use these investments to twist the governments arms. Although I don't think it will work with the Chinese, it might work in India.

Re:Defensive move (1, Informative)

halo8 (445515) | more than 9 years ago | (#14202910)

you could not be paranoid tinfoil hat n00b and realize that Indian labour is cheaper than North American labour.

its always about linux, OSS, and being evil with you people. theirs more to buisness than just OSS and Linux

\course.. i think offshoring is pretty evil in and amonst itself

Re:Defensive move (1)

Alien Being (18488) | more than 9 years ago | (#14203067)

"its always about linux, OSS, and being evil with you people"

You people? You must be referring to those of us who don't have our heads buried in the sand. We're talking about MS and you think that Linux, OSS and evil are irrelevant? Their actions prove otherwise.

Re:Defensive move (1)

FudRucker (866063) | more than 9 years ago | (#14202985)

RE:[it might work in India.]

India would pay lipservice & show enthusiasm for the money but the loyalty wont be there...

Why is that a troll? (-1, Offtopic)

bmo (77928) | more than 9 years ago | (#14202744)

Why is the parent a troll, especially when it's true?

A question to the moderator that sank that comment into oblivion:

Do you seriously think that if Linux had no popularity, that Microsoft would throw this much money at India? Sometimes the lack of logic 'round these parts boggles my mind. This _is_ Microsoft's admission that Linux is kicking Microsoft's ass in India.


Re:Why is that a troll? (0)

Anonymous Coward | more than 9 years ago | (#14202888)

parent? yeah, there's gotta be a parent troll around here somewhere. oh wait.. it's YOU!

Re:Why is that a troll? (2, Interesting)

Amouth (879122) | more than 9 years ago | (#14202922)

not to be rude but they could be doing what any other company with the chance would do... invest where they see growth and not have all the eggs in one basket. Just a thought

Because Microsoft said it was (1)

argoff (142580) | more than 9 years ago | (#14202936)

Why is the parent a troll, especially when it's true?

Haven't you herd. Anything that de-God's Microsoft is a troll, or overrated, or flame bait. Let's just say that unlike the rest of us, some companies have the money to hire a staff to collect karma points, submit, and post BS pro-M$ propaganda all day long on the more visited blog sites. Slashdot should seriously consider a +1 anti-microsoft mod and a -1 pro-microsoft mod.

Great... (-1, Troll)

SirCyn (694031) | more than 9 years ago | (#14202746)

now Windows will be in Engrish too.

I wonder if . . . (4, Interesting)

EraserMouseMan (847479) | more than 9 years ago | (#14202758)

Demand will begin to outpace supply in India's IT sector causeing the price of IT skilled labor to increase. If so it will reduce India's competitive advantage and less Indians will see any advantage to coming to the USA.

I hope not!. (0)

Anonymous Coward | more than 9 years ago | (#14202854)

If so it will reduce India's competitive advantage and less Indians will see any advantage to coming to the USA

Ya see, whn they come over, somethimes their families open up a restaurant. I just LOVE Indian food and the more Indian restaurants the better!

Translator? (3, Interesting)

Godeke (32895) | more than 9 years ago | (#14202764)

Of course India is going to be important: the US universities have finally been surpassed by several other countries in the creation of degreed workers. It only makes sense that a large population country that modernizes would be able to eventually do so. I think we are on the cusp of a real shift in power to Asia from the western countries.


I never thought with so little product companies software services sector will grow so strong as it has grown here.

Whisky Tango Foxtrot does that mean? I'm not pedantic about language, but that's just absurd. Perhaps the true impact of this shift will be the reduction of English to verb tense confused propaganda?

Welcome to economy 101 (4, Insightful)

PromptZero (936799) | more than 9 years ago | (#14202769)

The expanding into Asia and Europe is hardly synonymous with outsourcing. It's more like being realistic about where the growth is in IT. I'm suprised they aren't also setting up in Brazil.

The key markets for information technology in the next few decades are not the US, Western Europe or Japan. The key markets key, as in where the majority of goods will be purchsed and consumed-- are Mainlaind China, India, Eastern Europe and South America.

Where do I get that idea? Easy, hardware manufacturers. People in the wealthy nations often have a hard time imagining how hardware can get any cheaper and still remain profitable and yet it does relentlessly continue to decline in price. The answer to how it remains profitable is simple, volume. And that volume cannot and will not exist in the highly profitable and yet relatively sparsely populated wealthy countries. There simply are not enough consumers.

So, as a manufacturer, you simply enter new markets by lowering your costs until the real masses, the billions, can afford your products. And you can bet that WiMax is going to be one of the enabling technolgies that is going to make this push into the "third world" happen all that much faster.

Which means it makes perfect sense for Microsoft to have a real presence in these markets. In fact, you could argue they're moving too slowly.

But none of that has the slightest thing to do with "outsourcing". It's just the reality of where IT is going.

Funny ... (5, Insightful)

Anonymous Coward | more than 9 years ago | (#14202773)

And Microsoft wonders why there are less and less people going into Computer Science and other Computer programs here in the States?

Re:Funny ... (1, Interesting)

rovingeyes (575063) | more than 9 years ago | (#14203045)

Somehow your statement implies that the computer science programs in India is florishing due to investments by the likes of Microsoft. You couldn't be more wrong. There is a reason why all these tech companies are moving their research divisions to India - availability of quality engineers with PhD. Computer Science has been and still is the most sought after program in India inspite of recent decline in enrollment or demand for it. I know this because I came through that system. In every college, it used to be the case where only top 2%-5% would only be eligible to get in to computer science. Now its a bit easier as there are more colleges to accomodate more students.

Decline in American universities CompSci enrollment may be has little to do with outsourcing, but then again most of the outsourced jobs are plain programming type jobs not actual engineering level. Its plain fact that after the bubble people realized that it is no more that way to easy top dollar.

BSOD (1, Funny)

Anonymous Coward | more than 9 years ago | (#14202774)

Blue screen of dal.

Well that helps (2, Insightful)

Billosaur (927319) | more than 9 years ago | (#14202779)

From rediff.com:World's largest software maker Microsoft on Wednesday said it will scale up its India operations by increasing the local headcount by 3,000 over three to four years, taking the total strength to 7,000.

Let's see, population of approximately 1.1 billion [wikipedia.org] ... 7,000 total Microsoft jobs. Yes, I can see where that helps immensely!

India is poor, dirt poor. Even with the fairly decent number of jobs we've shipped there, it doesn't even begin to make a dent in the poverty level. And of course these jobs aren't available to the greater majority of the population, especially to the Dalit (formerly known as "untouchable") [wikipedia.org] segment. Gates may be a big Kahuna in Africa but he isn't going to make much of a difference to India.

If "Gates may be a big Kahuna in Africa".... (1)

aapold (753705) | more than 9 years ago | (#14202864)

I'd call him a really bad sailor.... no navigation skillz at all, he's way off course...

Re:Well that helps (1)

pubjames (468013) | more than 9 years ago | (#14203066)

India is poor, dirt poor.

Not true. It has a lot of poverty, but it also has a lot of people with a fairly good standard of living, and some extremely wealthy people.

When I was travelling in Mumbai I met some people who had been working as software engineers in San Francisco but returned to India because they said the standard of living was better for a software engineer.

The GDP of India is about 1/3 of the USA's, although of course they have a much larger population.

http://www.cia.gov/cia/publications/factbook/ranko rder/2001rank.html [cia.gov]

I would too if I had the money (-1, Troll)

argoff (142580) | more than 9 years ago | (#14202782)

The reality is that the US economy is so overwhelmed with debt, it's teetering on the edge of a cliff, and the reality is that China is still communist - which means strong growth could lead to political instability which has no political outlet. They're only mistake is inventing in software rather than commodities and precious metals. IMHO, Microsoft would be doing their investors a favor if they got out of the software business, and into the commodities business.

Re:I would too if I had the money (1)

plopez (54068) | more than 9 years ago | (#14203074)

I also saw on 'Front Line', I think it was, on the economic growth of China, that the Chinese banking system is a 'house of cards'. They are over extended and poorly regulated, and if anything starts to go wrong you could see a banking collapse the likes of which the US has not seen since the 30's. It may or may not ripple into the larger global economy but would definitely hurt foreign companies with large investments in China.

It's only about $$$ (5, Insightful)

gasmonso (929871) | more than 9 years ago | (#14202793)

Having worked with a software development group in India for 3 years now, I can honestly say I am not impressed. Many of the engineers there are well educated on paper, but in reality lacked creativity and the ability to work independently. They were definitely cheaper, but the price we paid for that was a huge cut in productivity. We needed 2-3x more of them to get the job of one engineer done here.

On the flip side, I also work with many Indians here in the US on my team. The differences are startling compared to their counterparts in India. They are much stronger in all aspects of engineering, whether its creativity or pure coding knowledge. It appears that the issues are somewhat cultural and will improve with time.

Good luck to Microsoft and the others, but we are scaling back our staff in India. It's just not worth it yet.

gasmonso http://religiousfreaks.com/ [religiousfreaks.com]

Re:It's only about $$$ (0)

Anonymous Coward | more than 9 years ago | (#14202962)

whether its creativity or pure coding knowledge.

After eating some Vindaloo and sitting on the can the next morning, I had no choice but to sit a read coding books!

Clue (1)

geekoid (135745) | more than 9 years ago | (#14203075)

the smart people leave India for the US.

Well, they used to.

Ahh yes... (0, Troll)

borawjm (747876) | more than 9 years ago | (#14202795)

India.. America's guinea pig. Is India really going to benefit from the influence of American companies? Why not let India develop on their own, keeping their own heritage and culture and without the influence from American culture? Is this supposed to be Glocalization or Americanization?

Re:Ahh yes... (-1, Troll)

Anonymous Coward | more than 9 years ago | (#14202944)

Because heritage and culture are overrated.

They are things touted by Westerners from their cozy cocktail parties because they have never lived even a day as a Dalit.

FWIW (prob not much) (1)

Red Flayer (890720) | more than 9 years ago | (#14202802)

FTS: "Microsoft plans to create 3000 more jobs at India" (emphasis mine)

India's pretty big, dude. Some even call it a sub-continent (though the Indian subcontinent also includes Bangladesh and parts of other countries).

I don't think MS is adding 3000 workers at India... in India, perhaps, or at MS's India facilities...

Anyway, It's a good move by MS for India, though Indians will be complaining in a few years about some of those jobs going to Africa and the Pac Rim.

India's tech support (0, Flamebait)

MikeURL (890801) | more than 9 years ago | (#14202810)

Call me xenophobic but I loathe Indian tech support. Almost every time I call or email them they have this unwarranted confidence in their ability. I think it must be a cultural thing but whatever--I find it annoying. At least when you get a level one tech in the US they're pretty aware they don't know crap as they read off the script for your "keywords".

Not just that. (0)

Anonymous Coward | more than 9 years ago | (#14202879)

Maybe MS will manage to get them to speak English without an accent that is so thick you can cut it with a knife.

sad news for india (1)

Janek Kozicki (722688) | more than 9 years ago | (#14202826)

Personally I think that this investment is doomed. That is because m$ business strategy simply does not fit with indian people philosophy. They belive in sharing knowledge (and software), those people are philosophically much closer to OSS ideas. That's why piracy is so widespread in asiatic regions - people simply do not agree that something must be paid for more than once, especially knowledge (which they belive is only worth sharing for free). Of course m$ can make there a big outpost, pay people huge amounts of money to get it running. But people will be unhappy and complain about m$'s strategy. And sooner or later it will all collapse.

my bet is that m$ knows all that what I've said. And they siply want to try to kill their philosophy before OSS will grow there strong enough to fully embrace it (and people there - I mean all the folks, not just IT people). This is sad news, as we will be observers of OSS vs. m$ fight on yet another front.

One thing is certain... (2, Interesting)

70Bang (805280) | more than 9 years ago | (#14202829)

...it won't improve their software quality. And, they'll have to rewrite each new version because the first one (codewise) will be like a frog in a blender. All of the pieces are there, but if you hope to improve it (for animals, let's think of gene splicing), you're either going to have to carefully put the pieces back together (by someone who isn't thirsty enough to drink a frogtini in the process) who can tell which piece goes where, or get another frog.

Remember: you can get it fast, right, or cheap. Pick Two.

It would appear the Microsoft Doctrine thinks they can achieve all three.

"Success is a lousy teacher. It makes smart people think they can't lose."
William Henry Gates, 3rd

New MS Tech support hire; Apu (3, Funny)

fak3r (917687) | more than 9 years ago | (#14202831)

Apu: "Yes, I'm sorry, I do not speak English, okay."
Woman: "But, you were just talking to..."
Apu: "Yes, yes, hot dog, hot dog, yes, sir, no, sir, maybe, okay."

The bad thing is that it will be an improvement over their current tech support...but I digress.

Maybe..... (2, Funny)

carlos_benj (140796) | more than 9 years ago | (#14202851)

They should have invested in South Korea [slashdot.org] instead......

Language lessons (-1, Flamebait)

RogueWarrior65 (678876) | more than 9 years ago | (#14202875)

Maybe Microsquish should spend some of that 1.7 billion on dialect/language lessons for their phone support people so you can FRIGGING UNDERSTAND THEM!!!

India Soon to Have 100 Million interenet users... (1)

xoip (920266) | more than 9 years ago | (#14202876)

According to reports out [nwsource.com] , India is expected to grow it's current internet user base from 35 million to 100 million...So...a $1.7 billion investment will go a long way if the Gov't clamps down on piracy and Open Source.

too many indians (-1, Troll)

Anonymous Coward | more than 9 years ago | (#14202894)

Nup too many muslims in India. Lock up the towelheads is the only solution. And I dont particularly like curry either. Ever notice their eyes are too far apart and they all wear turbines? Coincidence? I think not.

Re:too many indians (0)

Anonymous Coward | more than 9 years ago | (#14203032)

... and they all wear turbines?

Ouch! That sounds painful.

Cached version of page (1)

yjs (936897) | more than 9 years ago | (#14202902)

Link [cob-web.org]

Not a macro issue (3, Insightful)

rhyskegtapper (912684) | more than 9 years ago | (#14202904)

Microsoft (or any American company) investing overseas is not news. It's foolish to assume that there is such a thing as American protectionism, pride, etc anymore. Whether or not this is a good move will depend on how it effects future software. If we get better Microsoft software that's great they need the help. If not they wasted their money big deal. I'd love to say Microsoft is betraying it's American roots but quite frankly there's nothing left to betray.

Investing in India (4, Insightful)

RelliK (4466) | more than 9 years ago | (#14202913)

Gates was emphatically impressed with India's human resource saying, "India has a fantastic pool of software professionals. The world needs to benefit from this. I never thought with so little product companies software services sector will grow so strong as it has grown here."

Yeah, I'm sure this has nothing to do with India's move to open source software. And I'm sure Microsoft's investment will in no way affect the government's decision. No sir.

Sorry, but I find this to be insulting (3, Interesting)

WidescreenFreak (830043) | more than 9 years ago | (#14202916)

Can someone please explain to me why Microsoft feels the need to do this? Okay, application development is something that probably commands a higher salary in the U.S., but customer service?

I have a really big problem with companies that continually fork out technical support overseas. Regardless of location, just about everyone will need to be trained and learn the products that they have to support. Americans are no less capable of this than anywhere else. But keeping tech support in the U.S. has many benefits with respect to customer service that I think outweigh the cost savings.

Obviously, we have language difficulties when outsourcing. The Indian accent can be incredibly thick and very difficult to understand. I'm very adept at deciphering thick accents, but the Indian accent I find to be even more difficult at times than a thick, Scottish brogue. That certainly does not make the customer support experience any more pleasant.

Additionally, technical support nowadays is often nothing more than reading down a checklist of "did you do this?" Yes, I did before I called. "Well, let's try it again." *groan* Fine. "That didn't work either? Then let's try this." Face facts - anyone can do checklists for troubleshooting. Why is that being off-shored?

What's really infuriating about this announcement is that Microsoft is doing this as Louisiana and Mississippi are attempting to rebuild. You hear continual complaints about how companies are not moving back which can make sense from a manufacturing standpoint where large, capital investments of machinery and transportation need to be made; but from a services point-of-view, putting tech support and other business opportunities in Louisiana and Mississippi can still be cost-effective since those areas have incredibly low standards of living relative to the rest of the country. Then of course Microsoft would have the positive PR of (A) helping to rebuild an area that needs to be rebuilt, (B) having people who at least have an easier-to-understand (for the most part) accent on the other end of the line, (C) providing at least some type of jobs to an area that so desperately needs them, particularly now. Yes, I'm sure that hiring workers in LA/MS is still more expensive than India, but there's more to being a stable and respectable company than making the bottom line as large as possible. (I know, I know. Using "respectable" to represent Microsoft left a bad taste in my mouth, too.)

Am I being too idealistic? Well, perhaps. (Hey, at least I admit it.) But it just seems that Microsoft is missing a major opportunity here to do some good right here at home just so save some money that, frankly, it doesn't need to stay afloat. Hell, how large was its profit last year?

Re:Sorry, but I find this to be insulting (1)

Molt (116343) | more than 9 years ago | (#14203042)

Face facts - anyone can do checklists for troubleshooting. Why is that being off-shored?

I'd say the fact that anyone can do it is the reason it's being off-shored; getting the cheapest possible people doing it.

the future (0, Troll)

Anonymous Coward | more than 9 years ago | (#14202921)

I know what's gonna happen now... Slashdot ppl will post all sorts of nationalist and fascist crap about India being bought, sold, bad, ignorant and so on. typical american crowd... You own the damn world, what more do u want?

http://en.wikipedia.org/wiki/Anti-globalization [wikipedia.org]

Re:the future (1)

gatkinso (15975) | more than 9 years ago | (#14202937)

We want Mars. Venus too.

So has /. become like ZDNET forums? (1, Insightful)

marlinSpike (894812) | more than 9 years ago | (#14202925)

From the comments, it seems the same low-brow ignorant red-neck racists on ZDNet have now infiltrated Slashdot. How sad. There was a time when discussions on Slashdot were mature and based on facts, not ethnocentric racist diatribe.

Re:So has /. become like ZDNET forums? (0)

Anonymous Coward | more than 9 years ago | (#14202971)

Right on!

If you do not go as far as to VOLUNTARILY demand that your employer outsource your job to a foreign country, you are a terrible REDNECK RACIST.

I can't believe Slashdot is full of these biogted nazis who are selfish cowards who want American companies to hire American workers.

Re:So has /. become like ZDNET forums? (0, Troll)

marlinSpike (894812) | more than 9 years ago | (#14203035)

For a country like ours that fights wars and preaches the economics of liberalization and the entrepreneurial culture, it's quite amazing that we can't take a doze of our own medication! Hey, Microsoft is no more American than it is French or English! It's a Global Company, and if you pose the question to the board of Microsoft or GE or any other company, they'll tell you that they cannot and will not sacrifice their global presence or business at the behest of a *few* complaining Americans who haven't understood how a free market economy works.

The fact is that I and MOST OF YOU will benefit when Microsoft makes more money by efficiently investing their money. How? From our 401(k) and stock investments.

Grow up people -- we Americans like to think we can export "democracy" and a "modern economy" to Iraq and Afghanistan, but our collective understanding of it is apparently so rudimentary that we demand that so-called American companies (they are in fact Multi-National companies), hire only Americans. How pathetic. I suggest economics 101 in any community college to answer your questions.

Khidkiyan (1)

trollable (928694) | more than 9 years ago | (#14202997)

Seems to me that Microsoft plans to enter the operating system market. Expect every one to use MS Khidkiyan in 2006.

How about New Orleans... or Lake Charles (0)

Anonymous Coward | more than 9 years ago | (#14203012)

Why send money to other countries? If Microsoft wants to provide something that FOSS cannot then hows about stimulating a(devastated) area with work(read: jobs). Instead they forge on with outsourcing only to continue the devastation to an already devastated economy. Hell, I am in Louisiana(unaffected by hurricane) and in a tech position, and If I loose my job(under 35k/yr) I won't have a choice to stay in IT unless I relocate. The FEMA wages look awesome but they are charging the state for the work. Think Louisiana was the national Black Sheep before? Wait until fema is finished with us.
That said, Fuck Microsoft.

I got an e-mail once.... (2, Funny)

Anonym1ty (534715) | more than 9 years ago | (#14203019)

I got an e-mail once stating Bill would give me a dollar...
I never got my dollar.
Looks like everyone in India will get $1.55.

In other news ... (0)

Anonymous Coward | more than 9 years ago | (#14203049)

Nerds in the US start whining...
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