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Explosion At ThePlanet Datacenter Drops 9,000 Servers

kdawson posted more than 6 years ago | from the could-happen-to-anyone dept.

The Internet 431

An anonymous reader writes "Customers hosting with ThePlanet, a major Texas hosting provider, are going through some tough times. Yesterday evening at 5:45 pm local time an electrical short caused a fire and explosion in the power room, knocking out walls and taking the entire facility offline. No one was hurt and no servers were damaged. Estimates suggest 9,000 servers are offline, affecting 7,500 customers, with ETAs for repair of at least 24 hours from onset. While they claim redundant power, because of the nature of the problem they had to go completely dark. This goes to show that no matter how much planning you do, Murphy's Law still applies." Here's a Coral CDN link to ThePlanet's forum where staff are posting updates on the outage. At this writing almost 2,400 people are trying to read it.

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Server/customer ratio? (1, Interesting)

gardyloo (512791) | more than 6 years ago | (#23618755)

9000::7500?

So I guess a "customer" in this case is a company or business, not an individual? Unless many of the individuals have several servers each.

Re:Server/customer ratio? (2, Insightful)

ChowRiit (939581) | more than 6 years ago | (#23618867)

Only a few people need to have a lot of servers for there to be 18 servers for every 15 customers. To be honest, I'm surprised the ratio is so low, I would have guessed most hosting in a similar environment would be by people who'd want at least 2 servers for redundancy/backup/speed reasons...

Re:Server/customer ratio? (5, Insightful)

42forty-two42 (532340) | more than 6 years ago | (#23618971)

Wouldn't people who want such redundancy consider putting the other server in another DC?

Re:Server/customer ratio? (3, Informative)

bipbop (1144919) | more than 6 years ago | (#23619023)

At my last job, BCP guidelines required both: a minimum of four servers for anything, two of which must be at a physically distant datacenter.

Re:Server/customer ratio? (2, Insightful)

wirelessbuzzers (552513) | more than 6 years ago | (#23619053)

I'm guessing that most of the customers are virtual-hosted, and therefore have only a fraction of a server, but some customers have many servers.

Re:Server/customer ratio? (1)

toadlife (301863) | more than 6 years ago | (#23619247)

I am a customer of a reseller that happens to host at theplanet. My sites are all down. :(

Re:Server/customer ratio? (1)

AtomicSnarl (549626) | more than 6 years ago | (#23619179)

One of the fatalities was Blank Label Comics [blanklabelcomics.com] , which hosts a large collection of web comics and their supporting forums. They get multi-millions of hits daily, so multiple servers for them would be expected.

Re:Server/customer ratio? (4, Insightful)

p0tat03 (985078) | more than 6 years ago | (#23619011)

ThePlanet is a popular host for hosting resellers. Many of the no-name shared hosting providers out there host at ThePlanet, amongst other places. So... Many of these customers would be individuals (or very small companies), who in turn dole out space/bandwidth to their own clients. The total number of customers affected can be 10-20x the number reported because of this.

a bit wrong (2, Insightful)

unity100 (970058) | more than 6 years ago | (#23619155)

its not the 'no name' hosting resellers who host at the planet. no name resellers do not employ an entire server, they just use whm reseller panel that is being handed out by a company which hosts servers there.

Re:a bit wrong (1)

GraZZ (9716) | more than 6 years ago | (#23619323)

True and false. I used to run a "no name", but we still managed our own server. It depends on how hands on you want to be. Also how many add-on services you want to be able to offer (custom services, game servers, etc).

9 Volts of Love (5, Funny)

Anonymous Coward | more than 6 years ago | (#23618759)

Electricity is a fickle mistress, one moment she's gently caressing your genitals through gingerly applied electrodes the next she's blowing up your data centers.

Re:9 Volts of Love (2, Funny)

milsoRgen (1016505) | more than 6 years ago | (#23618781)

I got your 9 Volts of Love right here [wikipedia.org]

Kudo to their support team (5, Insightful)

QuietLagoon (813062) | more than 6 years ago | (#23618761)

... for posting frequent updates to the status of the outage.

Re:Kudo to their support team (1, Informative)

Anonymous Coward | more than 6 years ago | (#23619037)

Yes.

Shit happens. The question then becomes how you deal with it.

As above, see below. Will follow with interest.

Re:Kudo to their support team (3, Interesting)

imipak (254310) | more than 6 years ago | (#23619041)

Little-known fact: The Planet were the first ever retail ISP offering Internet access to the general public - from 1989. Hmmm, so the longest-established ISP in the world that they're not only working hard to get that DC back online, they're posting pretty open summaries of the state of play... coincidence? I don't think so.

Re:Kudo to their support team (4, Insightful)

larien (5608) | more than 6 years ago | (#23619065)

It's probably less effort to spend a few minutes updating a forum than it would be to man the phones against irate customers demanding their servers be brought back online.

explosion? (5, Funny)

Anonymous Coward | more than 6 years ago | (#23618775)

Lesson learned: don't store dynamite in the power room.

Re:explosion? (4, Funny)

Gazzonyx (982402) | more than 6 years ago | (#23618999)

Lesson learned: don't store dynamite in the power room.
But they told me to take it out of the room with the fuel for the generators, the management offices, and HR department...

More planning could have prevented this (-1, Flamebait)

m0llusk (789903) | more than 6 years ago | (#23618797)

Increasing physical separation of power supply components from each other and the servers they power is actually a rather basic strategy. It is often the case that transformers are kept apart from all other components and what electronics can be safely protected with sprinklers are in different areas. This is just another example of people having a very poor grasp of both risk and prior solutions to the same or similar problems.

Re:More planning could have prevented this (1)

AudioInfecktion (1088677) | more than 6 years ago | (#23618961)

They should of also had two separate demarcation points for power as well, with a trow switch on both sides of the backup to have physical separation from the farm and the grid, only to be connected up when something like this happens. When you have that many servers, it's the only thing that makes sense.

Re:More planning could have prevented this (5, Informative)

Hijacked Public (999535) | more than 6 years ago | (#23618965)

It is often the case that transformers are kept apart from all other components
And that appears to have been the case here. Had you read the article, or even the unusually accurate headline, you would know that the 9,000 servers were 'dropped' rather than 'blown apart'. They are still physically with us, they are just dropped from service because they don't have any power because the power supply blew up.

Further, the 9,000 servers were physically, geographically, isolated enough from the power supply (which is what exploded) to be protected. We know this to be the case because we read the article and headline and understood them and they indicate that the 9,000 servers were not blown up.

To put it another way, only the power supply was damaged by the explosion, the servers were not. Probably there was no way to isolate the power from its own explosion. The servers, however, we protected.

So, in summary, the 9,000 servers were not blown up. Only the power.

The power is off due to the explosion but there servers themselves are A-OK.

Re:More planning could have prevented this (-1, Troll)

Anonymous Coward | more than 6 years ago | (#23619205)

so you're agreeing with me. The servers getting blown up was a huge mistake, one that certainly could have been avoided with a little proper planning. I mean, sheesh, to have the servers so close to the power transformers that they were physically damaged to the point of being unusable (ie, not just cosmetic damage) is unforgivable.

Re:More planning could have prevented this (5, Insightful)

ottawanker (597020) | more than 6 years ago | (#23619289)

so you're agreeing with me. The servers getting blown up was a huge mistake, one that certainly could have been avoided with a little proper planning.
you are a fucking moron

Re:More planning could have prevented this (0)

Anonymous Coward | more than 6 years ago | (#23619285)

so let me get this straight.. the servers were /not/ blown up? ;)

Re:More planning could have prevented this (2, Informative)

Gazzonyx (982402) | more than 6 years ago | (#23619047)

No, the power was off because the fire department told them to shut it off (during an investigation, I assume). The explosion was in a high power conduit - I'm sure it severed all the lines inside the conduit itself. This is one of those things that couldn't easily be avoided at a single site. But, if your server is of any importance, you do have a colo, right?

Correction (4, Informative)

Gazzonyx (982402) | more than 6 years ago | (#23619171)

Sorry for replying to myself, I don't think I made my post clear; the backup power is not on (the mains was blown to bits), because the fire department told them to shut it off.

Re:More planning could have prevented this (0)

Anonymous Coward | more than 6 years ago | (#23619295)

This is just another example of someone writing a critical response without reading the story.

Well done.

trying to read it (5, Funny)

z_gringo (452163) | more than 6 years ago | (#23618805)

At this writing almost 2,400 pelople are trying to read it. Posting it on slashdot should help speed it up.

Re:trying to read it (5, Funny)

Lorcas (1299955) | more than 6 years ago | (#23619073)

Here's a new update from Urvish Vashi: To keep you up-to-date, some idiot posted this forum page on slashdot. Expect some slowdowns and interruptions trying to access this page. ps: **** you slashdot.

Re:trying to read it (2, Funny)

Flamora (877499) | more than 6 years ago | (#23619177)

That's not from Urvish, that's from the guys having to maintain the servers we run our forums off of.

Re:trying to read it (0)

Anonymous Coward | more than 6 years ago | (#23619215)

Let's blow up the next one! We can do it!

Re:trying to read it (0)

Anonymous Coward | more than 6 years ago | (#23619241)

Hey, you leave the Dallas data centers out of this.

Recovery costs (5, Funny)

Scuzzm0nkey (1246094) | more than 6 years ago | (#23618809)

I wonder what the dollar value of the repairs will run? I'm sure insurance covers this kind of thing, but I'd love to see hard figures like in one of those mastercard commercials: Structural damage: $15000 Melted hardware: $70000 Halon refill: $however much halon costs Real-Life Slashdot effect: Priceless

Re:Recovery costs (1)

42forty-two42 (532340) | more than 6 years ago | (#23618851)

Not to mention the cost of pulling all those consultants in, overnight, on a weekend... Also, only the electrical equipment (and structural stuff) was damaged - networking and customer servers are intact (but without power, obviously).

Re:Recovery costs (4, Insightful)

macx666 (194150) | more than 6 years ago | (#23618893)

Not to mention the cost of pulling all those consultants in, overnight, on a weekend...

Also, only the electrical equipment (and structural stuff) was damaged - networking and customer servers are intact (but without power, obviously).
I read that they pulled in vendors. Those types would be more than happy to show up at the drop of a hat for some un-negotiated products that insurance will pay for anyway, and they'll even throw in their time for "free" so long as you don't dent their commission.

Re:Recovery costs (1)

42forty-two42 (532340) | more than 6 years ago | (#23619003)

The support thread talks about both, so I'd assume they (or their insurance, anyway) is paying out the nose for dozens of contractors to come in on short notice right about now.

Re:Recovery costs (1)

Deliveranc3 (629997) | more than 6 years ago | (#23619235)

But your insurance goes up when you call them in... over the long term it makes sense to pay for it youself.

Murphy's Law (1, Interesting)

Anonymous Coward | more than 6 years ago | (#23618813)

While they claim redundant power, because of the nature of the problem they had to go completely dark. This goes to show that no matter how much planning you do, Murphy's Law still applies."

And then they put it on the front page of Slashdot.

It was Sunday, June 1, 2008. Xeon, my children, just don't belong in some places [crash.com] .

(About the only thing missing from this real-world version of the story is a YouTube video of a halon fire suppression system going off. Damn ozone-protection regs :)

This is BAD KARMA!! (5, Funny)

Izabael_DaJinn (1231856) | more than 6 years ago | (#23618819)

Clearly this is bad karma resulting from all their years of human rights violations....especially Tiananmen Square...oh wait--

Re:This is BAD KARMA!! (0)

Anonymous Coward | more than 6 years ago | (#23619131)

Didn't George Bush come from Texas?

What does a server room (2, Funny)

iminplaya (723125) | more than 6 years ago | (#23618827)

have that can explode like this? All I can think of are all those cheap electrolytic caps. They really do put on quite a show, don't they? Put the transformer up on the roof, ok?

Re:What does a server room (3, Insightful)

Hijacked Public (999535) | more than 6 years ago | (#23618895)

Probably less traditional explosion and more Arc Flash [electricityforum.com] .

Re:What does a server room (1)

masonc (125950) | more than 6 years ago | (#23619001)

Nothing. The electrical room lost three walls. No servers were damaged but the fire department wanted to play safe and did not allow them to power up the backup systems. I have servers there, and I agree with the fire people. The internet will survive without us for a day or so.

Crazy rasberry ants maybe? (1)

Fallen Andy (795676) | more than 6 years ago | (#23619207)

See e.g. here [tamu.edu] . Yet another reason to move datacenters to more northern (and colder) climes...

Andy

Transformers (1)

BovineSpirit (247170) | more than 6 years ago | (#23619309)

What what I remember from Uni the coils of wire in a transformer want to be straight. When a transformer has power flowing through it the coils can exert some fairly serious pressure. Big transformers tend to be encased in concrete for this reason. Maybe there was a short, a big current flowed through the secondary coil and the force was enough to over come some weak restraints.

Can anyone give a less arm wavey description of this? Or have I misunderstood?

Kevin Hazard? (3, Funny)

Pyrex5000 (1038438) | more than 6 years ago | (#23618835)

I blame Kevin Hazard.

OVER 9000?!?! (0)

Anonymous Coward | more than 6 years ago | (#23618837)

What does the scouter say about the servers affected? IT'S OVER 9000!!!!

Re:OVER 9000?!?! (0)

Anonymous Coward | more than 6 years ago | (#23619265)

WHAT, NINE THOUSAND?

Helpful Slashdot! (5, Funny)

quonsar (61695) | more than 6 years ago | (#23618839)

At this writing almost 2,400 people are trying to read it

and as of this posting, make that 152,476.

Re:Helpful Slashdot! (1)

Amigori (177092) | more than 6 years ago | (#23618947)

and you know its bad when the Coral Cache is running slower than the nearly slashdotted forum itself. 3100+ users right now in the official forum.

Who's hosted on ThePlanet? (1)

ZipK (1051658) | more than 6 years ago | (#23618843)

So who's missing from Al Gore's Internet? Who do we know who's hosted on ThePlanet?

Re:Who's hosted on ThePlanet? (1)

gmack (197796) | more than 6 years ago | (#23618857)

keenspot for anyone who likes online comics...

Re:Who's hosted on ThePlanet? (1)

strredwolf (532) | more than 6 years ago | (#23618919)

Keenspot's hosted at Hurricane Electric in California. We're still up, but we're doing some work to the servers and consolidating them a bit along with Comic Genesis (Keenspot's free-for-all service). So you may not find many of your comics for a short (one day) while.

Re:Who's hosted on ThePlanet? (1)

gmack (197796) | more than 6 years ago | (#23619077)

That explains that then. Lets hear it for twisted coincidence.

Blank Label Comics, Schlock Mercenary (1, Informative)

strredwolf (532) | more than 6 years ago | (#23618881)

Schlock Mercenary, the popular webcomic, as well as most of the Blank Label Comics collective is down. Schlockmercenary.com now points to a holder site, and Sunday's comic is on the Livejournal community at http://schlocktroups.livejournal.com./ [schlocktro...ournal.com]

Re:Who's hosted on ThePlanet? (1)

kevinbr (689680) | more than 6 years ago | (#23618885)

Me! I have had a server there for years from the RackShack days. I never expected such an outage from one of the world's largest hosting companies. My machine has been up three years straight and then a year ago it hung. But it was up since then.

Houston affected, Dallas data center unaffected (1)

MaineCoon (12585) | more than 6 years ago | (#23619071)

Fortunately I'm hosted at the Dallas facility, and this event was at the Houston one.

Re:Who's hosted on ThePlanet? (0)

Anonymous Coward | more than 6 years ago | (#23619075)

FamilyReunion.com, the world's largest social networking site for family gatherings, is dark since the explosion. Weekends are usually very busy for us, too, while families gather online to plan their reunions. Of course, there's no good day of the week for something like this to happen. :)

Re:Who's hosted on ThePlanet? (1)

imipak (254310) | more than 6 years ago | (#23619097)

b3ta.com!

Oh, and thousands of dull corporate brochureware sites.

Re:Who's hosted on ThePlanet? (1)

linal (1116371) | more than 6 years ago | (#23619175)

That would explain why I haven't been able to get my fix! where else am i meant to go to find images that have been photoshoped using paint?

Re:Who's hosted on ThePlanet? (1)

bit trollent (824666) | more than 6 years ago | (#23619151)

A startup company I used to work for hosted their servers at The Planet. I took a tour of The Planet's server room back when I was working for that company. It's a pretty cool place. I wonder what it's like after an explosion.

Re:Who's hosted on ThePlanet? (1)

Flamora (877499) | more than 6 years ago | (#23619191)

The server room itself is fine since it's pretty far away from the power room.

The power room is the one you'd wanna see, what with the three missing walls.

Photos or informaton on building? (3, Insightful)

PPH (736903) | more than 6 years ago | (#23618855)

Being in the power systems engineering biz, I'd be interested in some more information on the type of building (age, original occupancy type, etc.) involved.

To date. I've seen a number of data center power problems, from fires to isolated, dual source systems that turned out not to be. It raises the question of how well the engineering was done for the original facility, or the refit of an existing one. Or whether proper maintenance was carried out.

From TFA:

electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding their electrical equipment room.
Properly designed systems should never result in any fault to become uncontained in this manner.

Re:Photos or informaton on building? (0)

Anonymous Coward | more than 6 years ago | (#23618985)

Blah blah blah. Can you say "hindsight is always perfect"?

It's easy to blame the victim for not having taken precautions after something bad happens, but, let's face it, while we're supposed to learn from our mistakes, it's still human to make mistakes, and nobody will ever be perfect.

Not you, either, FWIW, so get off of your high horse.

Re:Photos or informaton on building? (4, Informative)

p0tat03 (985078) | more than 6 years ago | (#23619091)

I'm a mechanical/electrical engineer by training, and what you're saying makes no sense to us. Mistakes are made in the laboratory, where things are allowed to blow up and start fires. Once you hit the real world the considerations are *very different*. While it's possible that this fire could be caused by something entirely unforeseeable (unlikely given our experience in this field), it's also possible that this was due to improperly designed systems.

I don't suppose you'd be singing the same tune if this was a bridge collapse that killed hundreds. There's a reason why engineering costs a lot, and that's directly correlated to how little failure we can tolerate.

Re:Photos or informaton on building? (0)

Anonymous Coward | more than 6 years ago | (#23619107)

It's easy to blame the victim for not having taken precautions after something bad happens

The engineering firm they hired is payed to not make mistakes. Sure, they're allowed mistakes too, as long as they're "novel". But an engineering firm is up shit's creek if there was an onsite accident and they didn't follow best practices.

Re:Photos or informaton on building? (1)

gmack (197796) | more than 6 years ago | (#23618995)

Yeah but as we both know in these days of excessive growth that infrastructure tends to lag behind more visible changes.

I'm sure at one point it was well designed.. but that was, I'm guessing, a few years ago and at a lot lower current and more than a few modifications ago.

That's of course not counting the possibility of contractor stupidity.

  I don't know what makes people so freaking stupid when it comes to electricity. But then I'm still annoyed by a roofing contractor having two employee's lives saved in three days by the fact that whatever screw they were using melted before they got electrocuted.

Re:Photos or informaton on building? (1)

Gazzonyx (982402) | more than 6 years ago | (#23619079)

The short happened in a conduit (behind a wall, I'm assuming), FWIW.

Re:Photos or informaton on building? (1)

Burdell (228580) | more than 6 years ago | (#23619233)

Properly designed systems should never result in any fault to become uncontained in this manner.
That's nice in theory, but this is the real world. I live in Huntsville, Alabama, and we had a power failure a couple of weeks ago when the water treatment facility had a power problem that resulted in a fire, blowing a transformer, and taking a whole substation (that feeds a big chunk of the south end of town) off-line (and leaving us without 36 million gallons per day of water pumping capacity as well). Basically, you can design and plan all you like, but unexpected stuff still happens and causes bigger problems than you ever expected.

sergeant schlock (0)

Anonymous Coward | more than 6 years ago | (#23618863)

schlockmercenary.com is down. apparently they lost.

Re:sergeant schlock (0)

Anonymous Coward | more than 6 years ago | (#23618943)

Or rather, someone got even.

Explosion? (3, Insightful)

mrcdeckard (810717) | more than 6 years ago | (#23618891)


The only thing that I can imagine that could've caused an explosion in a datacenter is a battery bank (the data centers I've been in didn't have any large A/C transformers inside). And even then, I thought that the NEC had some fairly strict codes about firewalls, explosion-proof vaults and the like.

I just find it curious, since it's not unthinkable that rechargeable batteries might explode.

mr c

Re:Explosion? (1)

wirelessbuzzers (552513) | more than 6 years ago | (#23619081)

It's also possible that they had a generator, and the gas or diesel fuel exploded.

Re:Explosion? (4, Informative)

Gazzonyx (982402) | more than 6 years ago | (#23619137)

Actually, modern batteries should be sealed valve or Absorbed Glass Mat (AGM) that don't vent (too much) hydrogen. During a thermal runaway, they vent a tiny bit before killing themselves, but hydrogen doesn't become explosive until the concentration in an enclosed environment is ~4%. 4% of a data center is a fairly large area. I've heard of this happening in one data center where the primary and fail over (IIRC) HVAC units failed and no one had been on site for well over a month. IOW, every battery in the place started venting and it took over a month without any air circulation for it to get to 4%.

Re:Explosion? (3, Insightful)

RGRistroph (86936) | more than 6 years ago | (#23619221)

Haven't you ever seen one of those gray garbage can sized transformers on a pole explode ? I used to live in a neighborhood that was right across the tracks from some sort of electrical switching station or something, they had rows of those things in a lot covered with white gravel. Explosions that were violent enough to feel like a granade going off a hundred yards away were not uncommon. I think most of them were simply the arcing of high voltage vaporizing everything and producing a shock wave, but sometimes the can-type transformers that are filled with cooling oil exploded and the burning oil sprayed everywhere.

At one place I worked, every lightening storm my boss would rush to move his shitty old truck to underneath the can on the power pole, hoping the thing would blow and burn it so he could get insurance to replace it.

Re:Explosion? (1)

kyriosdelis (1100427) | more than 6 years ago | (#23619243)

Geordi was probably trying to reverse the polarity as usual...

Coral cached LOFI status page (4, Informative)

martyb (196687) | more than 6 years ago | (#23618897)

Kudos to them for their timely updates as to system status. Having their status page listed on /. doesn't help them much, but I was encouraged to see a Coral Cache link to their status page. In that light, here's: a link to the Coral Cache lofiversion of their status page:

  • http://forums.theplanet.com.nyud.net:8080/lofiversion/index.php/t90185.html

Lithium Batteries in their UPS setup?? (2, Interesting)

Zymergy (803632) | more than 6 years ago | (#23618901)

I am wondering what UPS/Generator Hardware was in use?
Where would the "failure" (Short/Electrical Explosion) have to be to cause everything to go dark?
Sounds like the power distribution circuits downstream of the UPS/Generator were damaged.

Whatever vendor provided the now vaporized components are likely praying that the specifics are not mentioned here.

I recall something about Lithium Batteries exploding in Telecom DSLAMs... I wonder if their UPS system used Lithium Ion cells?
http://www.lightreading.com/document.asp?doc_id=109923 [lightreading.com]
http://tech.slashdot.org/article.pl?sid=07/08/25/1145216 [slashdot.org]
http://hardware.slashdot.org/article.pl?sid=07/09/06/0431237 [slashdot.org]

Re:Lithium Batteries in their UPS setup?? (2, Informative)

Anonymous Coward | more than 6 years ago | (#23619019)

If you'd read the linked status report, you'd see that there was a short in a high voltage line. They are dark because the fire department told them not to power up their back-up generators.

Re:Lithium Batteries in their UPS setup?? (1)

RGRistroph (86936) | more than 6 years ago | (#23619117)

A stationary, installed UPS would never use lithium batteries. Unless weight is a factor, they do not compete with lead-acid batteries.

kaboom (2, Funny)

rarel (697734) | more than 6 years ago | (#23618903)

Clearly these Sony batteries had to be replaced one way or another...

FamilyReunion.com (0)

Anonymous Coward | more than 6 years ago | (#23618989)

We run the largest social networking site for family gatherings and saw all our domains and email services go down as it happened. The issue was indeed a power transformer that exploded and caused the fire. Thankfully no one was hurt and no servers were damaged including FamilyReunion.com, but the fire department ordered all power to the data center cut to reduce the possibility of subsequent fire hazard.

5 servers, 5 cities, 5 providers (2, Insightful)

Anonymous Coward | more than 6 years ago | (#23619009)

I have 5 servers. Each of them is in a different city, on a different provider. I had a server at The Planet in 2005.

I feel bad for their techs, but I have no sympathy for someone who's single-sourced, they should have propagated to their offsite secondary.

Which they'll be buying tomorrow, I'm sure.

The Planet explodes (1, Funny)

Anonymous Coward | more than 6 years ago | (#23619021)

Never thought I'd see that headline.

So that's why the explosion didn't wake me up. (1)

Flamora (877499) | more than 6 years ago | (#23619029)

I like right across the street from one of The Planet's Dallas data centers, so when I saw this article, I was like "So why wasn't I woken by an exploding generator?" Makes sense now.

Of course, I still have to go to work on Wednesday now, too. Bah.

Servers (1)

Rich2k (1227830) | more than 6 years ago | (#23619057)

My main server is located there and it's killing me waiting for it to come back up again. The abuse some people are getting though for Planet customers for not having 'switched to their backup data centres' is amazing. Some of us are small fry, we can't afford to run multiple hosting infrastructures.

More details on the outage (2, Informative)

1sockchuck (826398) | more than 6 years ago | (#23619059)

Data Center Knowledge has a story on the downtime at The Planet [datacenterknowledge.com] , summarizing the information from the now Slashdotted forums. Only one of the company's six data centers was affected. The Planet has more than 50,000 servers in its network, meaning that one on five customers are offline.

I know this site is hosted on there (0)

Anonymous Coward | more than 6 years ago | (#23619085)

http://www.vcdquality.com

Huh??? No amount of planning? (1, Informative)

www.sorehands.com (142825) | more than 6 years ago | (#23619135)

Really? What about a little known thing called colocation?

At least with colocation, if the building gets blown up by terrorists, the servers are still running somewhere else.

Re:Huh??? No amount of planning? (1)

Flamora (877499) | more than 6 years ago | (#23619157)

Colocation requires having another set of hardware that you own (instead of renting from a server provider like The Planet), paying for colocation space, power, bandwidth, etc.

Most people aren't big enough or don't consider their web presence important enough to have a colocated solution.

Did Peter Gabriel move his server to The Planet? (1)

CrimsonScythe (876496) | more than 6 years ago | (#23619159)

If so, that could explain [slashdot.org] the cause of the explosion...

And I suppose... (1)

Mopar93 (1046032) | more than 6 years ago | (#23619165)

... the price of gasoline will now jump at the pumps!

-Maurice

This ain't funny, I'm affected. (1)

SoundGuyNoise (864550) | more than 6 years ago | (#23619181)

I'm nervous because we have a major event in one week, our TV ads are starting to run tomorrow (Monday) and my website is down!

Everyone please let me know when iyfwrestling.com is back up and running!

Knocking down three walls... (1)

youthoftoday (975074) | more than 6 years ago | (#23619187)

If this were DreamHost there would be a few flippant words in the official statement but pages and pages of photos...

Re:Knocking down three walls... (2, Funny)

ajlitt (19055) | more than 6 years ago | (#23619305)

Hopefully an explosion would jostle out the clog that makes their Rails pipes run slowly.

No servers were damaged (4, Funny)

cptnapalm (120276) | more than 6 years ago | (#23619209)

They need to build the building out of what ever they build the servers out of.

ev1servers explosion / fire (1)

slashkitty (21637) | more than 6 years ago | (#23619317)

I remember about 5 years ago a transformer fire at ev1servers (not sure if this is the same datacenter?) where a few of my servers were located. Luckly, that one was outside the building, and backup power took over. They had additional backup generators shipped into and kept the whole datacenter running for 4(?) days or so while the transformer was replaced.

The power to the server was never lost, and I didn't even find out about it till a couple of days into it.

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