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HP Shatters Excessive Packaging World Record

timothy posted more than 6 years ago | from the please-say-this-isn't-true dept.

HP 359

An anonymous reader writes "HP customers will be familiar with their bizarre packaging practices (5 pounds of packaging for 8 license keys!); lets just say this story is not an isolated incident ... " I've seen some excessive packaging, but perhaps nothing to top this.

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fp? (1)

byteframe (924916) | more than 6 years ago | (#24268799)

boo ya?

Crazy (5, Funny)

suso (153703) | more than 6 years ago | (#24268829)

I've seen something crazy, but not that crazy. That's just ... crazy.

Re:Crazy (4, Funny)

MightyYar (622222) | more than 6 years ago | (#24269065)

Could it have something to do with the wording of the "shrink wrap license"? Like "by opening this box you agree..."?

That would be really depressing.

Re:Crazy (2, Interesting)

VoyagerRadio (669156) | more than 6 years ago | (#24269117)

You know, it could be HP's way of getting some Unboxing love (or something similar -- like this article, perhaps). Free marketing, in other words, due to the curiosity of the packaging.

More like "by entering"... (5, Funny)

Anonymous Coward | more than 6 years ago | (#24269233)

By venturing more than 3 feet into the depths of this 'box' you agree that any encounters that may result between the entrant and any:
          I - trolls
          II - goblins or
          III - beings of origins
                    a - Extraterrestrial
                    b - Indeterminate
                    c - Unknown

are the sole responsibility of the recipient.
Furthermore, you agree that any objects discovered therein, including but not limited to:
  I - treasure,
  II - artifact,
  III - relics of historical significance, or
  IV - the shipped product

are to remain the property of HP, inc. in perpetuity and are to be returned with 28 calendar days, with attachment of a check for the full value of any life insurance policies, savings, properties or outstanding paychecks of any of the intended package recipients who may have perished within.

Re:Crazy (0, Offtopic)

Anonymous Coward | more than 6 years ago | (#24269497)

Fix the comment window please

Re:Crazy (4, Funny)

Venik (915777) | more than 6 years ago | (#24269447)

Looks like HP should invent itself some envelopes.

Re:Crazy (2, Funny)

catwh0re (540371) | more than 6 years ago | (#24269451)

They hate envelopes at HP.

We won a printer!!! (0)

Anonymous Coward | more than 6 years ago | (#24268879)

That's what my family would have said.......I would too :)

MSDN (5, Insightful)

maglor_83 (856254) | more than 6 years ago | (#24268881)

And I thought the MSDN CDs ya get posted were bad.
They come in a box about the size of an Eee PC (but taller), and contain just a CD in a sleeve cover.

Re:MSDN (3, Interesting)

initialE (758110) | more than 6 years ago | (#24269455)

HP has given me boxes that size for 4 screws in a plastic bag, wrapped in foam. Repeatedly.

Hoax (0)

Anonymous Coward | more than 6 years ago | (#24268885)

Nothing to see here...

No wonder HP is a mess. (5, Insightful)

y86 (111726) | more than 6 years ago | (#24268891)

Cost of shipping 150$?

Entry in Roget's Thesaurus: (5, Funny)

mrbluze (1034940) | more than 6 years ago | (#24269087)

HP : Hewlett Packard, Heaped Packaging, Heavy Paper, Hopeless Paperweight, Highly Priced...

It's not the heat, it's the stupidity. (0)

Anonymous Coward | more than 6 years ago | (#24268909)

But did the recipient even bother to recycle it?

Re:It's not the heat, it's the stupidity. (2, Interesting)

Anonymous Coward | more than 6 years ago | (#24268983)

Recycling cardboard is often worse for the environment than not recycling. Landfills sequester carbon and recycling uses harsh chemicals AND WILL SOMEONE PLEASE FIX THIS DAMN COMMENT WINDOW BUG!?

Re:It's not the heat, it's the stupidity. (2, Insightful)

Fritzed (634646) | more than 6 years ago | (#24269145)

Yeah, recycling is terrible for the environment. Those harsh chemicals used for recycling are so much worse than the harsh chemicals used to manufacture cardboard in the first place. Not to mention the trees you get to cut down by making new cardboard. If you recycle, those trees will still be in the way somewhere.

This is +1 interesting? Really?

Re:It's not the heat, it's the stupidity. (0)

Anonymous Coward | more than 6 years ago | (#24269303)

This is +1 interesting? Really?

Well if you don't find it interesting, is that a reflection on you or the comment?

Re:It's not the heat, it's the stupidity. (0)

renegadesx (977007) | more than 6 years ago | (#24269387)

For the record yes the harsh chemicals in fact are more harmful for recycling cardboard than making new cardboard.

As for trees? Do you still think we live in the days of lopping rainforests?
Majority of cardboard and paper are harvested from tree FARMS! Fast growing ones designed for making paper

Cans are really the one area where recycling is a good idea, everything else is hysteria and unproductive.

Fail!

Re:It's not the heat, it's the stupidity. (2, Interesting)

Grey Ninja (739021) | more than 6 years ago | (#24269491)

As for trees? Do you still think we live in the days of lopping rainforests? Majority of cardboard and paper are harvested from tree FARMS! Fast growing ones designed for making paper

That statement did not sit well with me, so I did some research. Wikipedia [wikipedia.org] seems to indicate that a good chunk of the deforestation done is to produce paper.

Personally, I think hemp should be more commonly used to create paper. It grows quickly, and has many uses. Hell, even the US constitution is written on hemp.

Re:It's not the heat, it's the stupidity. (1)

astrotek (132325) | more than 6 years ago | (#24269571)

Paper recycling is pointless. It biodegrades and you can easily grow more, whats the point?

google Recycling Is Bullshit

Re:It's not the heat, it's the stupidity. (1)

iminplaya (723125) | more than 6 years ago | (#24269437)

It takes more energy to recycle a plastic bottle than to make a new one.
So, so far we're feeling good for no reason. And that's fine too. But if you want to feel good while being stupid and wasting your time, maybe *heroin* is for you.
-- "Penn & Teller: Bullshit!" Recycling

Same goes for paper and cardboard. Almost all of it now comes from plantation grown trees.

Re:It's not the heat, it's the stupidity. (1)

MrCreosote (34188) | more than 6 years ago | (#24269545)

It takes more energy to recycle a plastic bottle than to make a new one.
So, so far we're feeling good for no reason. And that's fine too. But if you want to feel good while being stupid and wasting your time, maybe *heroin* is for you.
-- "Penn & Teller: Bullshit!" Recycling

That assumes that you are using the plastic to make another plastic bottle. What about where you make something else out of the plastic that doesn't require the same amount of processing vs having to make new plastic?
How much petroleum is used to recycle a plastic bottle vs making a new one?

Re:It's not the heat, it's the stupidity. (0)

Anonymous Coward | more than 6 years ago | (#24269385)

Do landfills really sequester anything, or just let it rot and turn into methane?

Network Analyzer (1)

f16c (13581) | more than 6 years ago | (#24268911)

We received a crate a while back from Agilent with a chassis and desk for an 8510 that had not been rack mounted as it was being re-tasked. The lower part of the crate had a fold out ramp that allowed the wheeled chassis to roll right down onto the floor of the lab. Pretty fancy for an empty rack. The tradition continues long after splitting away from the parent company.

Nothing new here (4, Informative)

alcourt (198386) | more than 6 years ago | (#24268925)

Sounds about typical for HP. Back many years ago when I was primarily an HP-UX SA, excessive packaging was the norm as well.

Re:Nothing new here (2, Interesting)

$RANDOMLUSER (804576) | more than 6 years ago | (#24269031)

Indeed. If you look at the second picture, the A4 sheets were "license entitlement certificates". It brought back a lot of memories for me as an HP-UX admin also.

Re:Nothing new here (4, Informative)

Stripe7 (571267) | more than 6 years ago | (#24269169)

Standard practice indeed. I went to a customer site once and was taken aback when I saw his cubicle filled with HP boxes. He had over 400 HP servers and he had the same couple of sheets of paper in a box for each server. I am not sure if it was more than 400 little boxes I remember about a dozen or so huge boxes containing little boxes each with a couple of sheets of paper.

Re:Nothing new here (5, Informative)

Anonymous Coward | more than 6 years ago | (#24269177)

But... but... HP and Dell scored top marks from Greenpeace. Clearly the packaging was needed to protect the license papers which means you'd kill more tree for more paper if they are damaged.

[This also show that Greenpeace ranking is irrelevant]

Re:Nothing new here (4, Interesting)

RealGrouchy (943109) | more than 6 years ago | (#24269531)

While I'm not familiar with how Greenpeace came up with its ranking, I do know that the book "Paper or Plastic: Searching for Solutions to an Overpackaged World" by David Imhoff included an anecdote that HP reduced packaging and lowered supply-chain losses and costs all in one.

Instead of shipping printers (perhaps only a certain model or type) in individually-packaged boxes on skids, HP had a tray-like thing (like what you get at a fast food place for drinks) that held many printers. This was then wrapped with clear skid wrapping.

Because they weren't boxed individually, you could fit many more on each skid. Because the contents were visible from the outside, forklift operators were more careful and there was less damage in warehouses.

It is very likely that HP pre-packages its licenses in these boxes, and the economics of it probably works out that most of them are sent individually. It is thus simpler for them to send out many individually-packaged boxes to customers who purchase multiple licenses, than to have someone remove the papers from the boxes in the warehouse, find an appropriate envelope to put them in, and then do something with the box.

You, the customer, would no longer get the many boxes, but they would probably be used and discarded further up before they get to you, analogous to when recycling bins get emptied into the same dumpster as the trash.

- RG>

(the "idle" comment form is really weird in SeaMonkey)

Re:Nothing new here (4, Insightful)

egomaniac (105476) | more than 6 years ago | (#24269649)

And yet, with all that thought going into your post, you don't seem to address the "why the hell would you use a foam-lined cardboard box for two sheets of paper in the first place" question.

Re:Nothing new here (4, Insightful)

elnico (1290430) | more than 6 years ago | (#24269569)

...or perhaps Greenpeace takes into account more than packaging? I mean really, you're declaring their whole environmental study invalid based on a few anecdotes about excessive use of cardboard?

[Disclaimer: In general, I don't trust Greenpeace numbers, but even then, the parent's argument is off.]

Shipping department (4, Insightful)

zakezuke (229119) | more than 6 years ago | (#24268937)

Often times when you ask the shipping department to take care of a package containing hardware, let's say in a 12 x 12 x 4 cube, they are nice enough to protect by putting it in a box with extra padding. Sometimes, when you note it's out of IT and don't notice it's already reboxed, they'll do it again.

This is not that unusual. Clearly they ship out their licenses in a box. I'd just use an envelope like those free ones from the shipping companies. But why ask why, put it in a box. Got many boxes? Put the boxes in a box.

Why not be thoughtful and put 32 pages in one box? This presumes the shipping department knows what's in the box, and even they know, why would they want to deal with all these extra boxes when they can ship them off to the customer.

You get what you measure (5, Insightful)

EmbeddedJanitor (597831) | more than 6 years ago | (#24269163)

The shipping department at HP probably get monitored on how many cubic ft of parcels they handle, with a bonus for the supervisors if they ship more than 300cuft of parcels per day.

Re:Shipping department (1)

initialE (758110) | more than 6 years ago | (#24269473)

Better yet, tie those licenses to your account on an online document store. Sheesh.

HP network printer / scanner (3, Informative)

epine (68316) | more than 6 years ago | (#24268955)

My experience with HP have been increasingly disappointing. Recently I contemplated the purchase of an HP network printer / scanner. Most network printers with an integrated scanner implement the scanner as a host-based scanner over USB. The HP unit I found seemed to be the exception. Until I read the data sheet more closely. The network scanner degrades resolution to 200dpi. For full resolution scanning, dust off your host-based USB interface. What I found annoying about this is that the brochure blithely advertised "network scanning" as fully supported.

I have a colleague who swears by HP at the enterprise level, but at this point, I wouldn't buy a consumer level appliance unless I had first exhausted the alternatives.

Re:HP network printer / scanner (0)

Anonymous Coward | more than 6 years ago | (#24269107)

Have you tried calling HP for anything in a little while? That totally retarded and non functional voice system has to be the worst "innovation" ever. Of course, you still cant find anyone that speaks proper english.

Re:HP network printer / scanner (2, Funny)

techno-vampire (666512) | more than 6 years ago | (#24269203)

I have a colleague who swears by HP at the enterprise level...

Did they give him a read T-shirt as a freebie?

How does excessive packaging happen? (5, Interesting)

Futurepower(R) (558542) | more than 6 years ago | (#24269351)

Someone named John Robson commented on the story linked by the Slashdot story. He said, "HP should be penalised for that."

No need to worry, John. HP is in a Slashdot story. There will be very capable people, I think, who say to themselves, "Maybe I should apply for a job at HP. Nah, maybe not."

The parent comment says, "My experience[s] with HP have been increasingly disappointing. Recently..."

That's been our experience, too. HP seems to be getting a little better, however, now that Carly Fiorina [hp.com] has left. Before, it was REALLY ugly.

How does excessive packaging happen? It happens because people become so unhappy working for a company that they slip into becoming robotic drones. Nothing matters. They just try to get through each day. Illogical packaging is only one of the many, many illogical things that happen every day. Those people never go to hell, because if they arrive there, Satan says, "You've suffered enough. You don't belong here."

Re:How does excessive packaging happen? (3, Insightful)

NiceGeek (126629) | more than 6 years ago | (#24269547)

It appears that Carly is now one of McCain's campaign advisers. May she do as well with McCain's campaign as she did at HP.

Personally experienced _much_ worse (5, Interesting)

Anonymous Coward | more than 6 years ago | (#24268963)

(Posting anonymously for obvious reasons)
When working for a spin-off of HP, we did a licence audit and decided we needed 500 or so C++ compiler licences for compliance. Order them. Expect a single A4 sheet back saying we're covered.
Instead, we get a pair of huge 2m x 2m x 2m boxes, on shipping palets, containing 500 smaller A4-sized cardboard boxes, each containing an A4 paper licence. This was soul-destroying fail of the highest level and led me down the path to BOFH-dom.

Slashdot used to be the first place i went... (1, Redundant)

dmacleod808 (729707) | more than 6 years ago | (#24268985)

This story was on the consumerist DAYS ago. Slashdot used to be the first place i'd see stories... must be a slow night

Re:Slashdot used to be the first place i went... (0)

Anonymous Coward | more than 6 years ago | (#24269227)

This is hardly the first time slashdot has been late to the party...

Re:Personally experienced _much_ worse (4, Funny)

Anonymous Coward | more than 6 years ago | (#24269249)

C++ compiler licences

lol... paying for a C++ compiler. You're funny, I like you.

Re:Personally experienced _much_ worse (2, Funny)

n9hmg (548792) | more than 6 years ago | (#24269275)

Well... Thank you. In 1998 I was tasked with finding a way to use an EXT-210 library. For 99.999% of us: That's an 8MM DAT library with 10 slots and two libraries. At the time, in light of the newly-announced unimaginagibly-massive 36GB drives, it still made a lot of sense... hell, if you could get one to work with VXA320 drives, it still would. The only software I could find that could control one was this strange thing some wierdo's had come up with, called "ADSM". Since I was (for the only time in my life) an actual IBM-ER, I was allowed to order the product. IBM can't charge internally for softwre, but they CAN charge for shipping. A month later, I received a shrink-wrapped pallet that required that the pallet be removed from the pallet mule and scooted through the door, to get to me. On the pallet were 24 boxes. One box contained a CD-ROM, with the software. Each of the other boxes contained packing peanuts,with a single sheet of paper in each.... licenses, keys, warranteees, and other queerbate paperwork. Even so, the 1/4ox payload that they had to ship free was worth every penny wasted in shipping the paperwork. Today, I'd do it again if I had to pay for it myself.

This dates back to DEC (1, Informative)

Anonymous Coward | more than 6 years ago | (#24268977)

This excessive packaging of license keys goes back to the days of Digital Equipment Corp. It's not the "HP Way," but for some reason it persists.

Re:This dates back to DEC (2, Interesting)

MichaelSmith (789609) | more than 6 years ago | (#24269023)

Actually I thought DEC just got chewed up and spat out.

I can recall getting DEC licence paks in envelopes, and reasonably sized boxes of CDs. I don't recall anything excessive at all.

Re:This dates back to DEC (1, Funny)

Anonymous Coward | more than 6 years ago | (#24269261)

When I bought stuff from DEC in the 80s, each software licence weighed a couple of kilos. They were a single sheet of paper, inside a cover that looked like it should be wrapped around the lifetime's work of some middle ages monk. If I bought, say, VMS, Fortran and C for a machine, I got three of these monsters. I figured they were trying to compensate in some twisted way for charging $20k a copy for a compiler.

Good god (3, Funny)

tinkertim (918832) | more than 6 years ago | (#24268989)

Remind me to never request a printed manual from HP. Every page would be in a different box.

Now that is _truly_ dirty paging. Yikes!

That's nothing... (5, Funny)

LeandroTLZ (1163617) | more than 6 years ago | (#24268993)

Ever tried ordering a 100-page printer manual from HP? I ran out of space in my lawn after the third trailer truck arrived...

Make me ceo for a day. (0)

codepunk (167897) | more than 6 years ago | (#24269015)

Make me ceo for a day, every single person that was involved with shipping that would be fired immediately for stupidity. I would certainly start with the manager in charge of the group that printed and packed those.

Re:Make me ceo for a day. (1)

E-Lad (1262) | more than 6 years ago | (#24269053)

I would hope you'd remember to change the policy after doing that.

Re:Make me ceo for a day. (1)

Anonymous Coward | more than 6 years ago | (#24269095)

Tends to make me wonder if it went something like this:

They have a piece of software which handles all their licensing. They add a new license and this software prints out a certificate and the intern boxes it up and sends it to the shipping department. The shipping department goes, hey these are all going to the same place. Boxes them up and ships them all out together.

HP = Hopeless Products (1, Interesting)

Anonymous Coward | more than 6 years ago | (#24269039)

If the hardware worked, the drivers were ridiculous.

I have been to error code hell. I have breathed the toner.

This company stole years off my life and I WANT THEM BACK!

Office Depot is pretty close (4, Interesting)

Large Bogon Collider (815523) | more than 6 years ago | (#24269045)

I had one almost as bad. About 1 year ago, I ordered a storage Fotochute for $99.99. I had a $20 off of $100 coupon and so I padded the bill with a roll of transparent tape at $0.98. Howwever, the Fotochute was permanently of out of stock so that only thing that was shipped was the roll of tape $0.98 - $0.19 discount = $0.79 with free shipping. That is understandable, but what wasn't was the fact that it came in a 1' x 1.5' x 2' box full of styrofoam peanuts.

.

I repeat: 1 roll of scotch tape in an huge box full of peanuts. Shipping was free.

P.S. I have have the receipt but not a picture of the box as it was in 2006.

Re:Office Depot is pretty close (-1, Troll)

apparently (756613) | more than 6 years ago | (#24269115)

P.S. I have have the receipt but not a picture of the box as it was in 2006.

Wow, you must be a hoot at parties.

Re:Office Depot is pretty close (1)

Large Bogon Collider (815523) | more than 6 years ago | (#24269205)

Meh. Most parties are boring. :)

Re:Office Depot is pretty close (1, Funny)

enoz (1181117) | more than 6 years ago | (#24269281)

I expect most receipt collector parties would be...

Re:Office Depot is pretty close (0)

Anonymous Coward | more than 6 years ago | (#24269119)

We believe you.

HP should get together with Office Depot and AT&T wireless billing, for the ultimate in wasteful shipping!

Re:Office Depot is pretty close (0)

Anonymous Coward | more than 6 years ago | (#24269155)

It's amazing how much technology has improved in the last two years. In 2006, I don't think anyone could have imagined that we would be able to take "photographs" in 2008.

Sun can be just as bad (2, Informative)

darkjedi521 (744526) | more than 6 years ago | (#24269059)

I recently ordered a pair of servers from Sun. The power cords and the addon nic each came in seperate boxes in a 2'x2'x1' box for each server. At least the outer box wasn't filled with peanuts.

Re:Sun can be just as bad (4, Insightful)

E-Lad (1262) | more than 6 years ago | (#24269229)

There's actually a good reason behind why the power cord(s) is/are packaged separately, and hence in their own boxes - international differences in electrical sockets.

It would suck for inventory and man power if you constantly had to manage how many of each of your servers have continental europe, british, north american and so on power cords with them in the box.

Re:Sun can be just as bad (1)

darkjedi521 (744526) | more than 6 years ago | (#24269333)

A four cubic foot box for 1 NIC + 2 3 foot power cords? With 95% of the internal volume filled with packing material? I know why they came seperate, the volume of the shipping box was close to the size of the 4U server the parts were destined for.

Just like their apps (5, Insightful)

jcrystal (1311613) | more than 6 years ago | (#24269071)

I feel like being forced to download HP's 600MB installer just to get one printer driver is the software equivalent of this packaging phenomenon.

Re:Just like their apps (2, Informative)

LeandroTLZ (1163617) | more than 6 years ago | (#24269167)

I know what you mean. One of the reasons I switched to an Epson printer is that the installer actually limits itself to installing a driver, not 400MB of software I'll never use. I wish the 400MB figure was an exaggeration.

Re:Just like their apps (1)

ghoti (60903) | more than 6 years ago | (#24269217)

So true!

Re:Just like their apps (1)

initialE (758110) | more than 6 years ago | (#24269499)

Er which driver would that be? The universal print driver comes in around 20mb the last I checked.

Re:Just like their apps (2, Funny)

jd (1658) | more than 6 years ago | (#24269579)

Shhhhh! If they realize that, they'll go and add more to the file! Someone, hide the parent post, fast!

Send em back (2, Funny)

lewp (95638) | more than 6 years ago | (#24269089)

Tell them you already got your license entitlements via BitTorrent.

Apple... (1)

InadequateCamel (515839) | more than 6 years ago | (#24269105)

...wins the wasteful packaging contest IMHO. My Leopard CD and trackpad protecting sticker arrived in a box that was filled with brown paper and was large enough to fit two LCD monitors.
Several years earlier, I ordered a Firewire-to-USB connnector for my old iPod and it arrived in a box that was 5x bigger than the package AND was literally packed with nothing but air...in the form of plastic air-filled balloons.
I'm surprised they don't ship their MacBook Air in a depleted uranium case in order to maintain structural integrity.

Re:Apple... (1)

maglor_83 (856254) | more than 6 years ago | (#24269467)

Oooh I love those balloon thingies. Sneak up behind a coworker and pop them. Hilarity ensues!

email? (3, Funny)

stabiesoft (733417) | more than 6 years ago | (#24269113)

Weird, I use email to ship keys. Its faster and *much* cheaper.

PC's from IBM (3, Informative)

mikael (484) | more than 6 years ago | (#24269143)

Happens with a lot of companies I have known. One company ordered around 40 new PCs' from IBM. The PC's arrived from IBM in a pair of 2m x 2m x 2m cube boxes on the inside of the container. The driver asked if our IT department happened to have a forklift truck available as it would save time unloading.

Well, we didn't, so we had to cut open the boxes and make a little door so we could get in - they had been filled to the brim with styrofoam peanuts and promptly flooded the back of the container before spilling onto the parking lot.

Then, one by one we got the monitors and main units out - all two hundred of them. By the time we were finished, there were enough styrofoam peanuts on the ground to visualize the airflow around the building. They would form streamlines and vortices all around the parking lot. It was our job to chase after every single one for recycling.

Now, mail-order companies seem to enjoy putting the smallest items in the largest boxes. Once ordered some new memory cards and hard disk drives. Each order arrived in a large desktop PC sized box filled with large plastic air-bubbles (empty sealed plastic bags filled with nothing but air), styrofoam peanuts or foam padding. In each case, the padding took up about 20 times as much space as the original item.

No prank (4, Insightful)

tsa (15680) | more than 6 years ago | (#24269149)

At first I thought this was just a prank pulled by someone who didn't like HP, but after reading the comments I seem to have to believe it's true. It makes you see this [hp.com] in a whole new light.

Goverment / Auto companies can be pretty bad. (0)

Anonymous Coward | more than 6 years ago | (#24269157)

I had to order a oil dip stick for a HMMWV from AM General /Hummer.

Around 3$ with free ground shipping.

It showed up a in a huge 1' by 1' by 3' box for a dinky little item inside. They could have used a package tube, but I'm guessing they have a big bulk contract with UPS. I order many parts from them and they're over packed all the time. I guess it's better to waste money that way then risk a part arriving broken or damaged.

News for nerds, stuff that matters (0, Offtopic)

MobyDisk (75490) | more than 6 years ago | (#24269185)

"News for nerds, stuff that matters"

One out of two ain't bad?

Re:News for nerds, stuff that matters (1, Funny)

Anonymous Coward | more than 6 years ago | (#24269245)

Oh, just smile for once, damnit. Is that so much to ask?

That's What She Said (4, Funny)

D Ninja (825055) | more than 6 years ago | (#24269215)

My...that's a big package.

What she really said: (0)

Anonymous Coward | more than 6 years ago | (#24269405)

Why is there so much padding for such a small package?

Re:What she really said: (1)

jd (1658) | more than 6 years ago | (#24269617)

Ask the lead singer of Cameo [youtube.com] .

Dell isn't much better, though (4, Interesting)

ghoti (60903) | more than 6 years ago | (#24269235)

Look at the packaging for a few screws [thedailywtf.com] !

Cardboard filler (1)

fireheadca (853580) | more than 6 years ago | (#24269267)

When I worked for the digital/Compaq/Hp company - I canvassed them to move to more eco-friendly packaging (like recycled boxes as filler instead of styrofoam) sadly, it seems, they just started to use more boxes.

Green/non-green (1)

greenjoyment (1329613) | more than 6 years ago | (#24269271)

Kind of crazy, especially when you consider what recycling cardboard does to the environment. We usually turn it into solar cookers for our friends, but then, we're way more nerdy than most people about the environment. This from a traditionally environmentally friendly HP, (or at least that's what they're going for now...) A little surprising to see. ANyone have any good suggestions for what we should do when companies overpack to this extreme? Jonathan http://www.greenjoyment.com/ [greenjoyment.com]

Excess Packagin (0)

Anonymous Coward | more than 6 years ago | (#24269335)

Its not hard to understand this insane packaging especially in IT. The original article about 32 sheets of paper in 17 boxes is just the shipping process being designed for 1 licence that they are kind enough to to fold or roll.

A licence is two sheets of paper boxes to keep them safe. You order 16 licences, u get 16 boxes. The shipping guy sees there all going to the same place so puts them in a bigger box. The system makes sense for 1, but the man time required to realised the problem and solve it would cost HP more than the packaging materials.

With IT equipment its roughly the same argument. With so many options available, each option is boxed separately and shipped separately, saving on man time. The shipping guy takes the item off the shelf, labels it and sends it out. The excessive packing just serves to protect the item from notoriously rough handling. If you get the item and its been damaged in shipping, you return it often at the cost to the company
who must then pay someone to find the problem, where it happened, fix it/replace it and ship it again. The cost of this is massive so they just pad the item ridiculously ensuring it safety even with the worst treatment.

I don't condone what these companies do, its an environmental disaster, but it does save cost.

And anyway, it lead to some good laughs. I bought a rack mount last year as a flat pack, supposedly to save shipping. 3 glass sides, 1 top, 1 bottom, 4 rails for the uprights and a glass door. Each one came separately wrapper in its own box, delivered by 3 different couriers.... made me cry it was so funny.

That is so wasteful it should be illegal (1)

mark-t (151149) | more than 6 years ago | (#24269353)

Can HP possibly be fined for this? They should be, IMO.

This is just nuts. 17 boxes to protect 32 pages.... for crying out loud, even if you want to argue that they needed cardboard to prevent any folding or bending, the desired goal could have been accomplished with just two sheets of cardboard... one in front and one in back, and the pages and protective cardboard put safely into a bubble-wrap mailing envelope. Not only would that be much more eco-friendly, but it would also cost a heck of a lot less for postage.

Non Geek Packaging Record (5, Funny)

superid (46543) | more than 6 years ago | (#24269373)

This is the craziest I've ever seen personally.

A box arrived in the mail. It was maybe 10 x 6 x 4 or so. Inside that was a manila envelope. Inside that was a small box, slightly larger than a jewlers ring box. Inside that was a clear plastic pill bottle. Inside that was a small ziploc baggie.

Inside that was ONE styrafoam bead, like from a beanbag chair. it was the replacement foam bead for an anemometer.

Re:Non Geek Packaging Record (2, Insightful)

arctan1701 (635900) | more than 6 years ago | (#24269575)

How is this "non-geek"?

Hey! (1)

no-body (127863) | more than 6 years ago | (#24269399)

At least those can be opened with a box cutter/stanley knife where other clear armor plastic encasings can cause self-injury and anger tantrums/building damage.

Method to the Madness (2, Interesting)

PPH (736903) | more than 6 years ago | (#24269417)

There may be a reason behind the practice of shipping single sheets of paper individually boxed. It makes them look important. This policy may have been established following an important customer accidentally tossing licenses or keys out while unpacking s/w manuals and media.

Re:Method to the Madness (0)

Anonymous Coward | more than 6 years ago | (#24269603)

Probally each license comes from the "manufacturer" or in this case printer packaged like this for inclusion with a hardware product. Since the user bought just the licenses, the pickers at the HP warehouse, just took the pre-boxed licenses and put them in another box and shipped that out.

Not to mention... (4, Funny)

FlyingSquidStudios (1031284) | more than 6 years ago | (#24269427)

If it turned out to have actually contained HP hardware, it would have been a much bigger waste of packaging.

Idiots! (1)

BrendaEM (871664) | more than 6 years ago | (#24269439)

When you die, you go to a structure, with enough of room for you--minus all your garbage. Thanks a lot for needlessly screwing up the planet for every one else, you selfish bastards!

Burning & reforming plastic for fuel (1)

zymano (581466) | more than 6 years ago | (#24269441)

We need to start doing this.

We need to recycle this crap.

We need people to push gov to make energy plants that can burn this crap.

Despite the inexcusable over-packaging... (1)

schwaang (667808) | more than 6 years ago | (#24269443)

And despite the inexcusably top-heavy driver installs that come with their printers (or did last I had one with Windows)....

And despite their inexcusable spying on employees and journalists...

I still give HP mad props for their efforts at e-waste recycling. They put together that thing a couple years ago where you could drop off just about anything electronic at Office Despot, and damn if I didn't fill half a container with museum qualified crap going back to 10MB MFM drives. (I'm keeping my 8" floppies and my S100 bus CP/M boat anchor, those you'll have to pry from my cold dead hands. But anything PCjr or later you can take, and you did, HP, didn't you.)

And for that, I will continue to give HP some slack, and I still go a bit out of my way to hit OD for supplies. (But HP: please fix the ridiculous over-packaging problem, and please try not to spy on reporters.)

Cisco Power cables excessive packaging (1)

Adeptus_Luminati (634274) | more than 6 years ago | (#24269457)

I recently had to order 5 power cables from a Cisco reseller and 3 days later they showed up in HUGE box that was some 10 times the volume size of the cables and jam packed with packing material and paper as if power cables could break if the box was dropped.

What a waste!

Had a similar experience with them. (3, Interesting)

DaphneDiane (72889) | more than 6 years ago | (#24269559)

Wow! Looks like HP has gotten more efficient in their shipping.

About ten years ago I get back from lunch to find a huge box at my desk. Typical workstation plus monitor size box from HP with a shipping label was like 4ft+ cube. Was not exactly sure what it was so got to openning it. Inside that box was another slightly smaller box also with a shipping label listing one HP address to another HP address. This went on for quite a while til I got to a small box with padding. (If I recall the stuff have been shipped a total of 5 times adding several boxes each time) Inside that box was a large manila envelope. Inside manila envelope was a white envelope (or might have been the other way around) it has been a while. Inside that was a single 5" by 6" sheet of paper with a single license for the HP-UX 9 C++ compiler.

I had order 5 licenses... the next day another of the licenses came, though at least the outer box was not quite as large. I often wondered if it was either that there shipping system was set up for just sending license keys or if they really wanted to make sure that piece of paper didn't get lost in the mail.

The other odd thing was the licenses didn't include any serial numbers or what not, just the B code number for the software and a statement about it being 1 license.

It's not just packaging... (2, Insightful)

sasha328 (203458) | more than 6 years ago | (#24269663)

I worked for HP for several years, so this is personal experience.
For a High Tech company, they are still extremely retarded in the way they handle things.
Here are some examples:
Leave application forms. Go to a website, fill in a form and then print it and fax it to your manager. There is no way to "submit" the form to a database which then emails the manager. I was probably one of the first people to print-to-pdf and email it instead.

Procurement: Once when I moved roles within HP, I needed to order a laptop. So I ordered a laptop, docking station, and carry case. These were standard laptops. The order processing centre was located in Singapore or Malaysia, and so the laptop, the docking station and the carry case were air freighted to me from Singapore even though my office was about 5 Kms from their Warehouse in Sydney.

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