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Infineon Chipset May Be Cause of IPhone 3G Issues

kdawson posted more than 6 years ago | from the can-you-hear-me-now dept.

Handhelds 298

JagsLive sends along a CNet blog piece about a plausible theory to explain the iPhone 3G connection problems many users have experienced. Apple has not acknowledged any such problems. "Richard Windsor of Nomura published a research note... Tuesday singling out the iPhone 3G's chipset, made by Infineon, as the probable culprit for the reception problems we reported on Monday. The dropped calls, service interruptions, and abrupt network switches experienced by iPhone 3G users reminded Windsor of similar complaints five years ago, when 3G phones were first launched in Europe. 'We believe that these issues are typical of an immature chipset and radio protocol stack where we are almost certain that Infineon is the 3G supplier,' Windsor wrote. 'This is not surprising as the Infineon 3G chipset solution has never really been tested in the hands of users. Some people will not experience these problems as it is only in areas where the radio signal weakens that the immaturity of the stack really shows.'"

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No. (5, Interesting)

Anonymous Coward | more than 6 years ago | (#24575043)

Crap testing is the cause of iPhone 3G issues. There are always issues before a product is released. The testing is supposed to find them. Something as obvious as this issue indicates that Apple didn't give a shit about testing.

Re:No. (5, Funny)

Darkness404 (1287218) | more than 6 years ago | (#24575367)

...And why would they? Not only do you have a devoted Mac rumors bunch of people who will blog about a suspicious scratch on someone's iPhone, but you have the fanboys who if Apple markets iCrap they will buy 10 of them, and then 5 more when the price drops. Not to mention the fact that Apple is half-way open source and Unix based it keeps the tech guys buying it. Really, Apple can't even test an iPhone outside of a secret underground lab without it being leaked. Take that plus the fanboys and you have a company that can't and has little need to do testing.

Re:No. (1, Insightful)

bigstrat2003 (1058574) | more than 6 years ago | (#24575535)

They do have little need to do any testing, but their difficulty in keeping it secret is no excuse whatsoever for not testing their shit. Your cult fanbase backfires sometimes? Oh, cry me a river. You still have to test your shit if you want happy customers, just like every other company on earth.

Re:No. (0)

Anonymous Coward | more than 6 years ago | (#24575959)

... just like every other company on earth.

except microsoft

Re:No. (4, Insightful)

PainMeds (1301879) | more than 6 years ago | (#24575505)

There are always issues before a product is released. The testing is supposed to find them.

You're not too familiar with Apple products, are you?

Re:No. (0, Troll)

tyrione (134248) | more than 6 years ago | (#24576295)

Please cue random, ``If OS X were Open Sourced it would all disappear,'' comment.

Working with Linux and OS X on a daily basis the defense, ``Linux is free'' doesn't hold water anymore due to the billions invested by IBM and others to make it stable.

I love both Operating Systems, but drop the juvenile rant about first released products. You might as well bring back the Car analogy and all the recalls that occur in the auto-industry, even though that's over 100 years old.

OMG APPLE SUX, news AT 10!!! (-1, Troll)

Anonymous Coward | more than 6 years ago | (#24575513)

So... how is this news? Apple has problems supporting the end user with value for their money...

This shouldn't be on slashdot, it should stay on engadget (aka apple-gadget)

Re:OMG APPLE SUX, news AT 10!!! (0)

Anonymous Coward | more than 6 years ago | (#24575665)

(aka apple-gadget)

How clever...

Re:OMG APPLE SUX, news AT 10!!! (1, Funny)

Anonymous Coward | more than 6 years ago | (#24576249)

hey, have some balls and don't post ac.


...

Re:No. (5, Insightful)

paanta (640245) | more than 6 years ago | (#24575727)

No, the problem is that the fan base is insane and expectations are through the roof. If two blackberries in a million are faulty, it'll never make it onto slashdot. The two account execs who own them just don't care about the product enough to bitch. If two iPhones in a million show up with some hairline cracks on them, all of a sudden it's on Consumerist and MacRumors and every other tech website.

Sorry, but all products have flaws. You're delusional if you think that even 1% of companies are able to find all the bugs in their product before it makes it out the door. Even my f-ing Honda has had recalls.

I think the goal is consumer satisfaction, and Apple has consistently proven themselves capable in delivering a product that people love. The problem is that people love it so very, very much that they're willing to spend 30 hours posting about perceived slowness in the interface or perceived slowness in download speeds. Ultimately, no one is producing a product like the iPhone that surpasses the iPhone's user experience, and that counts for a lot.

Re:No. (4, Funny)

lymond01 (314120) | more than 6 years ago | (#24576081)

perceived slowness in the interface

It's real, I tell you! The slowness is....ooooh, shiny Apple Logo on the back...

Re:No. (1)

Sockatume (732728) | more than 6 years ago | (#24576499)

Not to be pedantic, I think you're conflating regular old wonky products, which account for about 2-5% of iPhones, Blackberries, DVD players etc. and arise from the inevitable crapshoot of quality control, with "bugs" and poorly designed products, which necessitate an en-masse recall or revision. I mean, if 20,000 iPhones out of a million have dodgy screens or Just Don't Work, then those 20,000 get replaced by the manufacturer or the store under warranty. If iPhones are designed in such a fashion that they perform poorly to other 3G phones, which is what the article discusses, then that's something which should've been caught at the "let's try it out" stage at the latest.

This isn't to say that the article's wild guesswork is right, of course. I kind of doubt it.

Re:No. (3, Funny)

clang_jangle (975789) | more than 6 years ago | (#24575801)

Are you kidding? Apple products face the most rigorous real-world testing known -- the real world! Those of us who've used their products since the 1980s know this well, and we never buy the new stuff until the masses have tested it thoroughly for us and at least Rev C has been released. Typically, by then it will be perfect. Although sometimes it pays to wait for Rev D -- that's usually the final version, and the most featureful.

Re:No. (0)

Anonymous Coward | more than 6 years ago | (#24576415)

Crap testing is what you do to find intestinal parasites or hidden blood. There's no point to crap testing on a phone, unless you've shoved it up your ass.

Testing does not always find problems, or issues may be initially written off as unimportant, or conditions for test were way off the mark. I'm sure the iphone got as much scrutiny, if not more, than your typical phone.

First generation hardware of any stripe tends to have issues, just as any first generation software. It has to be time-tested in the real world before all the bugs are ironed out.

From my iphone 3G (5, Funny)

Frion (942886) | more than 6 years ago | (#24575061)

I have no idea what connection issues they are tal

Re:From my iphone 3G (3, Funny)

Ethanol-fueled (1125189) | more than 6 years ago | (#24575231)

Annoyingly, the same iPhone 3G glitch also sends the messages right before they are dropped.

Shit (4, Insightful)

alexborges (313924) | more than 6 years ago | (#24575073)

I knew i shouldve waited.

Again bitten by Jobs's first-out-the-door gizmo.

I was also the proud owner of a tibook 400... yeah, the one that spontaneusly broke appart from heat due to the "TI" part (although it did look cool at first).

I guess some of us will never learn.

that's ok (5, Funny)

Colin Smith (2679) | more than 6 years ago | (#24575115)

I guess some of us will never learn.

Not your fault, it's genetic.

 

Re:that's ok (1)

alexborges (313924) | more than 6 years ago | (#24575173)

Now I wont be able to sleep.

Re:that's ok (5, Funny)

autocracy (192714) | more than 6 years ago | (#24575263)

Now I wont be able to sleep.

That's ok, that's genetic too.

Re:that's ok (2, Funny)

Sponge Bath (413667) | more than 6 years ago | (#24575591)

Not your fault, it's genetic.

Kids today! What ever happened to blaming it on society?

Re:that's ok (1)

Gilmoure (18428) | more than 6 years ago | (#24576251)

GTA4 made me buy new Apple stuff! (and fire bomb a car)

Re:that's ok (1)

omnipresentbob (858376) | more than 6 years ago | (#24576433)

Not your fault, it's genetic.

Kids today! What ever happened to blaming it on society?

We evolved.

Re:Shit (4, Insightful)

Anonymous Coward | more than 6 years ago | (#24575327)

It's pretty simple to get over. Stop joining the hype-wagon whenever the company releases a new product, that means don't follow the news every time Job's jerks off to his own press. The fanboys and paid astroturfers get suckers into a frenzy for $PRODUCT every time.

Try this (but don't pull the trigger!) Go over to avsforum and chose a manufacturer of TVs. Look at panasonic or pioneer if you like plasmas, sony, samsung or sharp if you think LCD are you thing. Look at the hysteria over up-n-coming $MODEL. Come back daily and keep up to date on that model. Within two or three weeks you'll be on the verge of pre-ordering it. At this point, delete that bookmark and don't comeback for a couple of months. The same thread(s) will be full of owners pissed off with the issues of this round of models, full of fanboys pretending the problems don't exist exhibiting cognitive dissonance, and hot prospects asking owners about $MODEL. As soon as real owner tells it like it is, they'll be jumped on by those that can't bear to think they didn't get the $BEST_THING_EVER. It's really funny.

Of course, at some point you will desire a new product, or what you have craps up. After watching a few rounds of the above, you'll know you can pick up the $BEST_THING_EVER a few months after initial release for a fraction of what people paid. And guess what? Your friends will be just as impressed by whatever it is, and probably don't follow model numbers anyway.

Re:Shit (3, Interesting)

maynard (3337) | more than 6 years ago | (#24575391)

My TiBook 800 has lasted a good six years and is still ... sorta running. I use it primarily to display streamed music and video. And it's still useful as a backup laptop in case the new one gets borked.

And I have to say that in Boston I've had no trouble getting good 3G reception on my iPhone. However, I've had plenty of other bad things to say about that purchase. Jailbroken, the iPhone is just yummy. But out of the box, it's pretty worthless. And the App store is just pathetic. Good luck returning an app that doesn't work. Hell, good luck figuring out which apps work without first buying the damn thing. And don't talk to me about reviews - most of them read like they were written by the application software sales staff.

Until Apple gets some quality control in there, I'm not buying another iPhone app.

Re:Shit (1)

wumpus188 (657540) | more than 6 years ago | (#24575791)

That's the problem - Apple just doesn't have enough resources to do app QA/testing that they're pretending to be doing. They are obviously cannot keep up - problem reports take a *week* just to get a standard canned reply "we're looking at problem and will contact you soon". I'd say - lift the NDA, loose the grip and let the market sort the crap out.

Re:Shit (1)

roc97007 (608802) | more than 6 years ago | (#24575715)

> I knew i shouldve waited.

Bwaaaa ha ha. My company has adopted the iPhone, but I talked a co-worker into requesting one so I could have his nearly-new Treo 680 to replace my elderly falling-apart 650. That should get me through the next year of iPhone bug fixes, capacity increases and inevitable price drops.

Oh, and I'd like to personally thank each and every one of you for being unpaid quality assurance. (Evil laugh, rubs hands) by the time I'm ready for one, it'll be bug free! Well, maybe not bug free exactly, well, perhaps not bug free at all, but at least it'll be reasonably usable. Maybe. Hopefully. Or maybe Palm will come up with something innovative in the meantime... no... what was I thinking... it's more likely that the iPhone will be bug free.

Firmware? (2, Interesting)

cleatsupkeep (1132585) | more than 6 years ago | (#24575107)

Can this be fixed by a firmware update? It said something about the stack which made me think firmware, or is it just shoddy hardware?

Re:Firmware? (0)

Anonymous Coward | more than 6 years ago | (#24575161)

wireless firmware doesn't just get released. It must be approved by carriers and then end governing bodies. This is a pita and chip makers are reluctant to move on it.

Re:Firmware? (1)

toleraen (831634) | more than 6 years ago | (#24576459)

That's funny, my phone has had around 40 radio firmware updates released world-wide in the last two years...at least 4 which have been released specifically for AT&T. Voice and signal quality, data speeds and battery life just keep getting better with each release.

Re:Firmware? (4, Insightful)

Serious Callers Only (1022605) | more than 6 years ago | (#24575273)

Can this be fixed by a firmware update? It said something about the stack which made me think firmware, or is it just shoddy hardware?

Can this hypothetical technical flaw, in an unknown chipset which the iPhone may possibly use, be fixed in in a possible future firmware update?

Possibly.

However a story from a cnet journalist quoting a financial analyst on a technical problem where they're not even sure of the chipset in question is not very credible. I haven't heard of any reception problems on other sites - I wonder how widespread they are?

Re:Firmware? (1)

cleatsupkeep (1132585) | more than 6 years ago | (#24575379)

I guess I jumped the gun a little. Thanks for the information.

Re:Firmware? (1)

carbona (119666) | more than 6 years ago | (#24575589)

Speaking for myself, 3G reception problems have been pretty widespread on two separate 3G iPhones (I returned the first one because the vibrate switch was nearly impossible to toggle). I'm in Los Angeles, in and around Hollywood and the west side, and 3G reception goes from one bar to full bars and then back down to EDGE on a regular basis, even when my location has not changed but a few feet.

Having said, I have not had a dropped call and voice quality seems to be at least as good as my 1st gen iPhone, but it's frustrating using a data application that is slower than molasses, only to discover that I'm back on an EDGE connection. This was with both 2.0 and 2.01 firmwares.

I'm hoping the article is mistaken and this can be solved with firmware update.

Re:Firmware? (3, Insightful)

Serious Callers Only (1022605) | more than 6 years ago | (#24575767)

That's interesting. I haven't seen any dropped calls as yet on mine, or signal problems, it's 3G all the time. It may depend a lot on the network AT&T has in your area I guess.

Seems odd if it is an iPhone specific problem that complaints haven't been more widespread. Suppose the way to test it would be to put the same sim in a different 3G phone when experiencing problems with the iPhone and see how it works? I'm sure there was a time when journalists did that kind of testing before writing an article, instead of filling it with easy speculation.

Re:Firmware? (1)

HairyCanary (688865) | more than 6 years ago | (#24576173)

That's exactly the same behavior a friend of mine has with his 3G phone. Not an iPhone. So perhaps it's just that 3G service is flaky, or AT&T sucks, or whatever.

Re:Firmware? (1)

omnipresentbob (858376) | more than 6 years ago | (#24576503)

RTFS:

Some people will not experience these problems as it is only in areas where the radio signal weakens that the immaturity of the stack really shows.

Re:Firmware? (1)

Belial6 (794905) | more than 6 years ago | (#24575747)

The iPhone that I got from work has really crappy 3G reception. I just assumed that the terrible reception was par for the course. Of course, I've also had the phone stall on me for 30 or 40 seconds at a time, had the browser app crash numerous times, and had one full phone crash that required a hard reboot. I'm not saying that the phone is crap, but there is definitely a wide margin for improvement.

Re:Firmware? (2, Interesting)

Anonymous Coward | more than 6 years ago | (#24575375)

It it's a problem in the UMTS stack - yes. If it's a problem with the chipset itself...maybe. If it's a problem with a channel being desensed...maybe. There are alot of reasons for dropped calls and TFA has no real info other than guessing.

Infineon (1)

xpuppykickerx (1290760) | more than 6 years ago | (#24575151)

more like Inferior.

Don't blame 3G..... (1, Informative)

Anonymous Coward | more than 6 years ago | (#24575155)

The dropped calls, service interruptions, and abrupt network switches experienced by iPhone 3G users reminded Windsor of similar complaints five years ago, when 3G phones were first launched in Europe.

It reminds me of ATT...... I have had the same issues no matter what ATT phone I've used

It's the antenna (1)

jpmorgan (517966) | more than 6 years ago | (#24575177)

Apple might know a thing or two about industrial design, but they don't know anything about microwave engineering. The phone has a very badly designed antenna.

This is also one cause of the short battery life, since the phone has to broadcast at high power levels to make up for the poor gain. Talking on the iPhone is like sticking a microwave oven to your face.

Re:It's the antenna (5, Informative)

Anonymous Coward | more than 6 years ago | (#24575237)

battery life? As far as I know the iPhone pretty much beats all other 3G phones on battery life (whoops, scratch that. 3 Blackberrys beat the iPhone by a couple minutes. [pcworld.com] )

Re:It's the antenna (-1, Flamebait)

Anonymous Coward | more than 6 years ago | (#24575449)

A Blackberry may beat off an iPhone on battery life but an Apple fanboi always beats himself off...

Re:It's the antenna (1)

Colin Smith (2679) | more than 6 years ago | (#24575527)

As far as I know the iPhone pretty much beats all other 3G phones on battery life

There you go, you solved it. They're skimping on the juice.

 

Re:It's the antenna (4, Informative)

outZider (165286) | more than 6 years ago | (#24575681)

The iPhone has a larger capacity battery than many of those models. There's also not one single Nokia model on that list, and the N95 outlasts the iPhone easily.

Re:It's the antenna (1)

Sockatume (732728) | more than 6 years ago | (#24575695)

I would've said that's pretty damn counterintuitive, but it seems it's true. Actually it compares favourably to the 2G talk-time I get on my own phone, a bunch of 1998-era features running on a huge smartphone battery. I wonder if Apple should be emphasising that more, I had assumed the iPhone was in the charge-me-every-day club.

Re:It's the antenna (1)

ferat (971) | more than 6 years ago | (#24575919)

I sure hope it doesn't have what is considered good battery life compared to other phones. I have to charge mine twice a day.

Assuming I don't fiddle with it at work at all (beyond the occasional checking to see what meeting it is reminding me about), I'm at 30-40% battery life when I get home. If I use it to check mail, or play music, or god forbid talk on it, I'm lucky to be at 15-20% battery life left when I get home.

My battery lasts maybe 12 hours under normal usage, less if I'm doing a lot with it.

Re:It's the antenna (0)

Anonymous Coward | more than 6 years ago | (#24575427)

Poor gain? An ideal cell phone antenna would be an omni which has zero gain. It's possible they have a poor SWR, but either way, the radiated power isn't going to be larger than needed to reach the tower.

Re:It's the antenna (1)

wumpus188 (657540) | more than 6 years ago | (#24576007)

No, an ideal phone antenna would be 5/8 vertical which usually has 3-4 dBi gain. That would save quite a bit of battery but ruin the whole esthetics :)

Re:It's the antenna (1)

erroneus (253617) | more than 6 years ago | (#24575497)

Can you substantiate the claim that iPhone transmits at a much higher power level than a typical phone? I have always been somewhat concerned about phone radiation, but so far, not enough to stop using them.

Re:It's the antenna (2, Funny)

Anonymous Coward | more than 6 years ago | (#24575579)

I have always been somewhat concerned about phone radiation, but so far, not enough to stop using them.

Hee hee hee..."I've always been a little concerned, not enough to actually read about the issue and decide if it's bullshit or not, I mean, it's only brain cancer, but anyway I just keep using them."

If only all of us could skip through life with such merry apathy.

Re:It's the antenna (1)

somethinghollow (530478) | more than 6 years ago | (#24575673)

I may be horribly naive, but I was under the impression that the FCC checked things like output of devices as part of the approval process [appleinsider.com] , which the iPhone passed. I'm not saying it's better than any other device, but it seems to have met some standard level of safe output. (Conspiracy theorists need not reply.)

Re:It's the antenna (1)

jpmorgan (517966) | more than 6 years ago | (#24575951)

Any cell phone you can buy will meet regulatory requirements, including maximum SAR (specific absorption rate). However maximum is not typical or average, and the iPhone operates at average power levels much higher than you'd get from, say, a Motorola handset.

Re:It's the antenna (0)

Anonymous Coward | more than 6 years ago | (#24575803)

The phone has a very badly designed antenna.

And you know this because? Oh, who cares about facts, let's make something up!

Re:It's the antenna (1)

acecamaro666 (1243364) | more than 6 years ago | (#24575913)

mmmm....cooked face....

It just works. (0)

Anonymous Coward | more than 6 years ago | (#24575211)

Sorry... Apple says "It just works." so obviously, no one is experiencing these things and it's all a bunch of lies spread by Microsoft.

Who the hell is Richard Windsor... (5, Insightful)

calstraycat (320736) | more than 6 years ago | (#24575215)

...and what qualifications does he possess to comment on the possible cause of the alleged iPhone reception issues?

Seriously. This story is being widely distributed, but I have yet to see anyone ask about his credentials. Is he an electrical engineer with expertise in the design of cellular technology?

As far as I can tell, he's some financial analyst. So why would anyone consider him a credible source? Since when are the speculations of a financial analyst regarding the rather esoteric realm of RF engineering considered valid.

Am I missing something? Does someone know about his background?

Re:Who the hell is Richard Windsor... (2, Funny)

Bender_ (179208) | more than 6 years ago | (#24575637)

Yep, now we have analysts predicting and solving engineering problems. What's next?

Re:Who the hell is Richard Windsor... (3, Interesting)

girasquid (1234570) | more than 6 years ago | (#24576017)

Windows 7?

Re:Who the hell is Richard Windsor... (1)

Bender_ (179208) | more than 6 years ago | (#24575687)

Am I missing something? Does someone know about his background?

Probably his main background is that he works for a competitor of Infineon. Why would he single out a third party supplier otherwise? Even if it was a broken part, it would still be Apples fault to design it in.

Re:Who the hell is Richard Windsor... (1)

pete-classic (75983) | more than 6 years ago | (#24576377)

Appeal to authority never loses it's appeal.

-Peter

goddammit (5, Funny)

Profane MuthaFucka (574406) | more than 6 years ago | (#24575351)

can you iPhone people just ATH and drive?

Refund anyone? (0, Flamebait)

psiberia (1319911) | more than 6 years ago | (#24575355)

Do you think service providers are going to refund?

You are paying for a service and a phone which is faulty. Under a contract, does this mean they are failing to proving service and a owner could leave the contract?

I know myself, I only use the phone for a few numbers and they have all dropped no matter when I used the phone thus far...

If it was on Verizon ... (-1, Redundant)

Anonymous Coward | more than 6 years ago | (#24575369)

Can you hea

So I'm not crazy (4, Informative)

colin_n (50370) | more than 6 years ago | (#24575373)

I have noticed a lot more dropped calls on the iPhone 3g. Between the poorer battery life, the dropped calls, and the inability to unlock the sim, the upgrade feels like a downgrade from my old iPhone.

Re:So I'm not crazy (1)

Piranhaa (672441) | more than 6 years ago | (#24575433)

From the issues there, it seems like more of an 'upgrade' to your old iPhone.. I know if I was getting a GSM phone, I'd get the first gen iPhone. I know quite a few people up here, in Canada even, that have one and has never caused them headaches.

Re:So I'm not crazy (1, Insightful)

Anonymous Coward | more than 6 years ago | (#24576501)

The 3g iphone just came out to satisfy some crazy horde that couldn't think of not using a 3g radio set.

Anyone with any brains could look at the specs (that's what I did) and tell that the battery life was going to be worse.

I already have an iphone, and the battery is marginal enough. I didn't need worse battery life. And I fail to see how 3g helps anything, as even on a wireless network page rendering is still slow.

3g has some minor advantages, but I just wasn't willing to trade battery life for them. My original iphone works just fine.

3g on the original iphone was rejected because of battery life issues. In my opinion, it should have stayed rejected. It was just stupid pressuring by tech geeks that got the 3g iphone released before the technology was really practical.

Schadenfreude (3, Insightful)

Alsee (515537) | more than 6 years ago | (#24575381)

Good. I hope Infineon goes friking bankrupt and dies.
They are one of the manufacturers of Trusted Platform Modules.
That puts them right near the top of my shit-list.

-

Re:Schadenfreude (0)

Anonymous Coward | more than 6 years ago | (#24575745)

As a competitor to Infinion, I second your comment :).

In all seriousness, first gen designs rarely go as planned. I'm an electronic designer and have had my fair share of early run issues pop up. Things that don't work even when you meet the specs requested by the customer.

Odd (4, Insightful)

slimjim8094 (941042) | more than 6 years ago | (#24575511)

I've been getting better reception on my 3G iPhone than I had on my Razr (also 3g)

Battery life is pretty crappy, have to recharge it every night. But that's all I need. I think that has more to do with the big honking screen than any chipset issue.

I have noticed that the signal indicator likes to sit at around 1 bar, but it's a bit deceptive because it works fine for a while (feels like empty on a car... still goes for a while anyways)

I know an anecdote isn't true for everyone... maybe he's in a bad signal area? Maybe he has a defective phone? I haven't seen what he's talking about.

Why is this a problem? (5, Funny)

ForestGrump (644805) | more than 6 years ago | (#24575523)

AT&T has the best network around - More bars in more places. So this flaw should never be visible to the end user...unless AT&T has been lying to me.

Grump

Re:Why is this a problem? (2, Funny)

Sponge Bath (413667) | more than 6 years ago | (#24575671)

...unless AT&T has been lying to me.

As an ATT stock holder, I thank you for believing those lies.
Thank you, come again.

Re:Why is this a problem? (1)

Bryansix (761547) | more than 6 years ago | (#24575703)

Yes, they have been. They may get more bars in Maine or Wisconsin but where the vast majority of the people live on the coasts the reception is shit. I can't get decent reception at my own house and I'm literally 5 blocks from a major freeway. I also get shitty reception in my office which is right off the 405 and 55 and next to a freakin' airport! ATT sucks and worst of all is their horrible customer service. Also note they just raised SMS messaging fees so it now costs more to message someone on your same family plan then it does to mail them a letter.

Re:Why is this a problem? (0)

Anonymous Coward | more than 6 years ago | (#24575773)

Their reception in LA might suck, but your understanding of the issue is wrong and stupid

Re:Why is this a problem? (1)

lupine (100665) | more than 6 years ago | (#24575941)

As an iphone owner who lives in wisconsin I can assure you that we do not have great service.

The interstates and towns over 7k usually have service, but if you go a few miles out into the countryside there is no signal. US Cellular provides the best comprehensive service in wisconsin.

Re:Why is this a problem? (1)

compro01 (777531) | more than 6 years ago | (#24575713)

"More bars in more places."="Our network was designed by drunks."

Re:Why is this a problem? (0)

Anonymous Coward | more than 6 years ago | (#24575723)

AT&T has the best network around - More bars in more places. So this flaw should never be visible to the end user...unless AT&T has been lying to me.

Grump

I had far better results with Verizon. My thoughts on AT&T is more bars in none of the places that I'm at.

Re:Why is this a problem? (1)

krazytekn0 (1069802) | more than 6 years ago | (#24575977)

I'm not saying you do, though you may, but why do people believe there is any relation between the number of "bars" and whether your phone works or not? Seriously am I the only one that's noticed that having 5 bars doesn't mean that my call is any more likely to get through? Maybe it's just the fact that I'm frequently going in and out of service areas and that the cell network wasn't designed with mountains in mind but I have never seen a solid correlation between the number of "bars" and how good of a connection I have. My phone right now where I'm sitting has 5 bars but I just tried to send a text message and it failed. My calls frequently do not connect in certain areas so I know the reception is bad there, but my phone will say 3-5 bars in those areas, it just won't ring or connect a call.

Re:Why is this a problem? (1)

rwwyatt (963545) | more than 6 years ago | (#24576305)

It means using the AT&T network will force you to visit more bars in more places

Yep (0)

Anonymous Coward | more than 6 years ago | (#24575537)

Shoulda gone with Qualcomm, they've been doing this stuff since the beginning.

Blind brand devotion (0, Flamebait)

syousef (465911) | more than 6 years ago | (#24575563)

I have zero sympathy for those that buy a technically inferior product without evaluating it because it happens be made by their favourite company (which has never treated the customer right in the first place). If intelligent people choose to become members of the cult of the turtle neck, buy an overpriced technically inferior phone missing features so common they are considered industry standard, and overpay for the usage charges because brand loyalty has driven demand through the roof, nothing is going to protect them from their own stupidity. There's more to a phone than a gimmicky interface more suited to a mp3 player.

Keep your faulty iPhones, I'll stick to my Nokia 6220 classic which I researched to death before buying (and which still has the odd quirk but nothing I can't live with and only one minor bug I wasn't aware of when I bought it). No brand loyalty here by the way. I turned down spending an extra $20/month on an n95 8gb despite some nifty features, because the piece of turd only does USB 1.1. I wanted a phone not a sad gimmick. It seems phones will do everything these days except make voice and video calls properly.

I expect this to be modded flamebait, but everyone that does that knows what I'm saying is true, and I'm certainly not just intending to aggravate people. I'm just sick of intelligent people feeding companies that will turn around and fuck them.

Re:Blind brand devotion (4, Insightful)

cowscows (103644) | more than 6 years ago | (#24575697)

I think you're overestimating the size of the Apple fanboy market. That crowd certainly exists, but you're going to have a hard time convincing me that everyone who's got an iPhone got it just because it has an Apple logo on the back. That crowd was tapped out in the first couple weeks or so. The iPhone must be offering something to people that's making so many of them spend money on it.

But I'm sorry to interrupt. Please continue telling us all the details of your phone contract so we can fully comprehend how much smarter you are than everyone else.

Re:Blind brand devotion (-1, Troll)

pandrijeczko (588093) | more than 6 years ago | (#24575887)

That crowd certainly exists, but you're going to have a hard time convincing me that everyone who's got an iPhone got it just because it has an Apple logo on the back. That crowd was tapped out in the first couple weeks or so.

If that's the case, then why have Apple not *removed* the Apple logo from the iPhone by now then? In doing so, they could cut down on the manufacturing cost of the phone and pass the savings onto the customer in order to attract those people who, by your argument, have no interest in the logo being there in the first place and are just buying the iPhone on its technical merits.

Just curious...

Re:Blind brand devotion (1, Insightful)

Anonymous Coward | more than 6 years ago | (#24575755)

You fall into the common trap of seeing apple's products as technically inferior, assuming technical is all that matters.

I don't have an iphone (or a smartphone at all) but having surfed the web on both I know which one I plan on getting. My research is done, and Apple won.

But you go ahead calling me stupid. I'm not aggravated. I will continue to laugh at people like you though.

Re:Blind brand devotion (0, Troll)

pandrijeczko (588093) | more than 6 years ago | (#24575835)

So you're laughing at him because he chooses to stick with his older Nokia 6220 that entirely suits his needs, despite being an older product.

So that means you *do* consider a phone to be a fashion accessory then?

Cell phone-wise... (1, Funny)

Anonymous Coward | more than 6 years ago | (#24575583)

...my el-cheapo Nokia 1100 is looking better all the time. Works like a champ, and the battery seems to last forever!

it certainly (0)

Anonymous Coward | more than 6 years ago | (#24575611)

It certainly must not be Apple's fault. I'm sure it is caused by someone less cool.

Don't worry, iPhone guys... (-1, Flamebait)

pandrijeczko (588093) | more than 6 years ago | (#24575621)

...you can still sit in Starbucks with your iPhones and your iBooks drinking your iMochachinos & just *pretend* to be having a really important conversation with someone important. Okay?

Maybe we can work out some kind of pre-arranged coded signal with you guys? Perhaps give your iMochachino a stir and we mere mortals will all pretend to be suitably impressed by you and in unison all say "Ooooh!"

Same problems with old phone.... (2, Informative)

eegad (588763) | more than 6 years ago | (#24575623)

I've had tons of connection/signal and dropped call problems ever since I upgraded my old non-3G iPhone to the 2.0 OS. I think this is a software problem.

Re:Same problems with old phone.... (1)

EPDM (125131) | more than 6 years ago | (#24575805)

Nonetheless. It shows Apple's "Outstanding product quality"... whoahahahaha. Oh boy. ... and then you wonder why ppl hack OSX to make it run on anything else BUT apple hardware, djeez.

That's hillarious.. (1, Interesting)

Anonymous Coward | more than 6 years ago | (#24575751)

I was involved in a project that required an Infineon chipset. They had to support to *DSL variants: HDSL and G.SHDSL. After numerous delays, the HDSL had to be dropped because I kid you not: the powers that be at Infineon grossly underestimated the amount of work to support the additional protocol. The head of the design team seriously thought that it was just going to be a matter of changing some parameters...

They deserve every bit of bad news that they get...

Hahahahahahaha...

It's not the chipset... (2, Insightful)

CaptSaltyJack (1275472) | more than 6 years ago | (#24575843)

It's because Batman installed his tracking transmitters in every cell phone in the world. That's why reception is spotty.. duh!

US or Europe? (0)

Anonymous Coward | more than 6 years ago | (#24576019)

Are we talking about issues in the US where 3G isn't exactly great or Europe where it has been around longer?

Iphone 2.0 bricks all iphones. Serious issue. Read (-1, Troll)

Jackie_Chan_Fan (730745) | more than 6 years ago | (#24576021)

This is a thread on apple's support board.

There is a widespread issue that has been bricking iphones since the release of 2.0

It has to do with the entire app store, app installation and app deletion on the phone. Doing any of these will brick your iphone. It has troubled many iphone users, including myself.

Basically the issue is, if you do any of the above, the iphone will brick. You will be have to restore your phone from default settings when you get home to get the iphone to work again. I know technically this isnt a real brick situation, but if you're on the road, lets say vacation... the last thing you want is your cell phone locking up and becoming useless. When it "bricks" You can not make phone calls, or do anything. You MUST bring it back to your house and restore the entire phone (which loses any data stored on the iphone btw).

Edge (1)

bigbadbuccidaddy (160676) | more than 6 years ago | (#24576031)

I think the 3G chipset problems and all these 3G phones failing back to Edge has made my iPhone V1 drop more calls and suck more. I never got great Edge reception at my house but since the 3G came out my phone drops calls all the time.

It's an AT&T Network problem. Fido was similar (4, Interesting)

aristotle-dude (626586) | more than 6 years ago | (#24576283)

Looking at the thread on the Apple discussion boards, this seems to be an issue with the popularity of the new 3G phone and the inability of the AT&T 3G network to be able to handle the extra data load with such an internet enabled device.

I experienced a similar issue for a few days in Canada with the Fido and others with the Rogers 3G networks shortly after the July 11th launch. Within a few days, the problems mostly went away where I live and now I get great reception even at work.

There may be a few faulty 3G iPhones but this is mostly caused by a combination of faulty AT&T sims and problems with their network stability and capacity.

New 3G Network (4, Informative)

Anonymous Coward | more than 6 years ago | (#24576301)

I work in the industry. I know AT&Ts' 3G network is new and really unproven. 2G service is way more reliable. I have a BlackJack and when I have it set to 2G I have awesome coverage with no problems. With my blackjack on 3G I get dropped calls. Jerky sounding calls. All with full signal all over town. I've tried other 3G phones with same results. I think this is common for any new network that hasn't worked out all its blemishes.

This is not an iPhone chip issue. It is a network issue.

can't blame Apple. Religion says so. (1)

recharged95 (782975) | more than 6 years ago | (#24576303)

Can't blame Apple.

But we can blame the stuff that Apple chooses.

The the winner (Apple) goes the spoils, but to the problems go the companies that deal with Apple (Infineon). Shame on Infineon for not making sure Apple succeeds.

Little known fact (1, Insightful)

Nicky G (859089) | more than 6 years ago | (#24576375)

Little known fact: Anyone who uses the phrase "Apple Fanboy" is in fact either a Microsoft Fanboy, Linux Fanboy, Nokia Fanboy, HTC Fanboy, or Sony Fanboy.

Sorry Charlie (2, Interesting)

ez151 (835695) | more than 6 years ago | (#24576445)

Living in same spot 10 years, always spotty reception on att ( also had for 10 years, first att, then cingular, then bellsouth, then att) and always spotty reception.

My last 3 Sony-Ericksons had the same bad reception, but at least I was ALWAYS able to make calls, staticy, but i cold make and receive them. Had maybe 5 -10 dropped calls ever. ALWAYS able to make calls whenever, wherever.

Now fast forward to the present iphone 3g and I go sometimes 5 minutes with that frackin Call Failed.... crap. Already had at least 20 dropped calls.

I want to throw the iphone through the iwall.

But I wont cuz the internet and stuff is like so cool on it, so I will put up with it. Just like every other person who is experiencing this drop call issue.

NO ONE will return the iphone to go back to their blackberry or whatever.

OVERALL the best personal tech experience I have EVER had and I know a lot of other peeps who feel the same way. ( and REAL peeps, not internet chat room forum, wow clan peeps. real flesh and blood peeps.)

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