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What's the Problem With iPhone 3G Reception?

Soulskill posted more than 5 years ago | from the solar-flares dept.

Cellphones 322

CWmike writes "Apple's iPhone 3G was just a couple of days old when reports began trickling onto the company's support forum from dissatisfied customers complaining about poor reception. Although no one outside of Apple and AT&T — and maybe a chipmaker or two — really knows, that has not kept others from speculating, or in a few cases, making claims based on unnamed sources. What's going on? We may not have all the answers, but we do have questions. Gregg Keizer put together everything we know in a FAQ on the griping about iPhone 3G reception."

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322 comments

With the fees that Rogers charges in Canada (5, Funny)

Anonymous Coward | more than 5 years ago | (#24634135)

We've all made our own Canadian version of the iPhone:

1. take your regular plain old cellphone
2. buy an iPod touch
3. buy duct-tape
4. if you can't figure out step four by yourself, please return your Handyman membership card to Red Green.

Wide-spread discussion. (4, Informative)

Z00L00K (682162) | more than 5 years ago | (#24634151)

And there is an article (auto-translated article in link) in the Swedish magazine Ny Teknik [google.com] (New Tehcnology) about this too.

So it's a problem that is well discussed these days.

Re:Wide-spread discussion. (2, Interesting)

Anonymous Coward | more than 5 years ago | (#24634477)

A Cellphone is two parts
1) a radio transceiver
    and
2) a computer ,
I wonder whose radio it uses ?
. A poorly designed radio can destroy a cellphones usability , dropped calls, poor range, noisy calls .
And the consumer is foolishly not concerned with this until it's really poor .
  This radio part of a cellphone is probably the most important .

Re:Wide-spread discussion. (3, Informative)

ozmanjusri (601766) | more than 5 years ago | (#24634661)

I wonder whose radio it uses ?

Infineon.

But the problem may lie with the way Apple's software uses the radio [businessweek.com].

Re:Wide-spread discussion. (5, Funny)

Anonymous Coward | more than 5 years ago | (#24634985)

But the problem may lie with the way Apple's software uses the radio [businessweek.com].

I know that I have full faith in the detailed engineering analysis ordered by a speculating stock broker. Which was then off-handedly barked to a respected journal such as Business Week.

It is good to see others do too. That's why our economy is so awesomely strong.

Re:Wide-spread discussion. (0)

Anonymous Coward | more than 5 years ago | (#24635185)

If a cellphone had a so called software error an over the air update would likely fix that .
I cant believe they wouldn't have pushed out that update by now if this were the only case
I have yet to see any cellphone whose software; firmware isnt upgradeable over the air automatically .

Re:Wide-spread discussion. (4, Interesting)

Z00L00K (682162) | more than 5 years ago | (#24635341)

And from another source [cnet.com] there have been information that the Infineon chipset never had been tested in a production environment.

And if it is the chipset it may be possible that a software upgrade is insufficient.

So I suspect that we haven't heard the last of this story yet.

At least - this is the danger of being the first on new technology, and I'm happy that I didn't buy the iPhone. Even if it is a good design it seems to be more design and less function.

Re:Wide-spread discussion. (5, Funny)

Niten (201835) | more than 5 years ago | (#24634823)

A Cellphone is two parts
1) a radio transceiver
and
2) a computer ,

<SteveJobsRDF>

... and an iPod, and an Internet communications device!

</SteveJobsRDF>

Re:Wide-spread discussion. (2, Informative)

weicco (645927) | more than 5 years ago | (#24635207)

There's also some discussion at finnish technology news sites. One site tells that "3G problems have been reported from USA, Great Britain, Germany, Sweden and Japan so it looks like this is not operator related problem" (my translation).

Beware (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634155)

A nigger bit off my penis.

Re:Beware (5, Funny)

Anonymous Coward | more than 5 years ago | (#24634771)

a nice girl like you doesn't need a penis

WHAT DID YOU EXPECT? (5, Funny)

mrSteveBallmer (1345863) | more than 5 years ago | (#24634191)

Apple sells crappy products! If you stick with a majority company like MS you will have no problems people! http://fakesteveballmer.blogspot.com/ [blogspot.com]

Re:WHAT DID YOU EXPECT? (0)

Anonymous Coward | more than 5 years ago | (#24635141)

Attn mods: That whooshing sound you hear is a joke flying over your heads.

Re:WHAT DID YOU EXPECT? (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24635313)

Bad jokes are flamebait, almost by definition. Mod away!

Re:WHAT DID YOU EXPECT? (2, Insightful)

Z00L00K (682162) | more than 5 years ago | (#24635369)

I don't know if this is a joke or not... The general drive to push products at an increasing speed forces the manufacturers to push out sub-standard devices on the market.

And many of the devices are programmed mainly in C/C++ which we all know is a double-edged technology since it gives good performance but it is also prone to weird bugs like wild pointers etc.

iphone through the iwall (5, Interesting)

ez151 (835695) | more than 5 years ago | (#24634197)

It is extremely frustrating the amount of dropped calls and call failed's I get. I had a sony-erickson for 3 years and had maybe 3 or 4 dropped calls and maybe 2 or 3 times when i cannot make a call. I do those numbers in like 3 days of iphone use. It is not my area, I always have 3g, but the bars do fluctuate wildly from 1 or 2 to 3 or 4 in the same location. I love the phone but i am worried if this is a problem they can fix or will it get worse?

"I love the phont, but..." (3, Insightful)

E IS mC(Square) (721736) | more than 5 years ago | (#24634387)

What's interesting is the fact that even after this and other numerous problems with this particular device, majority of the post (on /., Engadget, Apple forums etc) about them would include something like "I love the phont, but..."

What's wrong with you? How would you "love" your phone if you can't use it for its primary purpose? Is it mandatory to "love" this phone? Would you burn in hell if you don't? Or most of the people just lack balls to say that you don't "love" it anymore?

Mass acceptance by following the herd is one thing, not having guts to call a spade a spade is another.

Re:"I love the phont, but..." (4, Funny)

pcolaman (1208838) | more than 5 years ago | (#24634443)

Duh, because it's made by Apple. Part of their laminated Apple Fanboy Membership Card requires them to begin any disparaging comment regarding Apple products with "I love (Apple product name goes here), but..."

Re:"I love the phont, but..." (2, Insightful)

Anonymous Coward | more than 5 years ago | (#24634579)

[sigh] wankers like you are far more rabid than the average mac user.

Re:"I love the phont, but..." (0)

Anonymous Coward | more than 5 years ago | (#24635123)

"wankers like you are far more rabid than the average mac user."

And far more realistic. ;)

Re:"I love the phont, but..." (2, Informative)

JohnBailey (1092697) | more than 5 years ago | (#24635319)

[sigh] wankers like you are far more rabid than the average mac user.

And nobody has anything against the average apple user. Perfectly rational reasonable people for the most part I would assume. Just like the average Windows user, or the average Linux user, or the average blackberry user, or the average ebook user. They can accept that not everyone wants the same thing from their consumer elexctronics, and are happy to agree that I want to do something that they don't, so Apple products may not suit my needs..

The embarrassing ones are the ones that take any non devotional statement about Apple as a personal affront. And don't tell me they don't exist.

Re:"I love the phont, but..." (1)

mdwh2 (535323) | more than 5 years ago | (#24635227)

I note that criticism of Apple is often modded down here on /. - but starting with "I love Apple, but" seems a guaranteed way to avoid this.

Re:"I love the phont, but..." (1, Insightful)

TheRaven64 (641858) | more than 5 years ago | (#24634517)

Cognitive dissonance. If you'd paid as much for a phone (including the contract) as the iPhone owners have, you'd 'love the iPhone' too, because the alternative is admitting you wasted a huge pile of money on something that doesn't do what you wanted it to.

Re:"I love the phont, but..." (5, Insightful)

Rakshasa Taisab (244699) | more than 5 years ago | (#24634575)

It's not cognitive dissonance, it's called imagination. The ability to imagine how the iPhone would be if it didn't drop all the time. It is that which he is in love with.

And it can be fixed.

Re:"I love the phont, but..." (0)

Anonymous Coward | more than 5 years ago | (#24634791)

>> The ability to imagine how the iPhone would be if it didn't drop all the time. It is that which he is in love with.

Haha.. What kind of twisted logic is that?

I love my one bedroom apartment, because I can imagine how awesome it would be if it wasn't small and crappy.

If the product wasn't crappy, I would love it, therefore I love the product!

>> And it can be fixed.

Most likely. But it is likely that it will only be fixed in newer production runs, so current ones remain a dud.

Re:"I love the phont, but..." (1)

larry bagina (561269) | more than 5 years ago | (#24635161)

it is likely that it will only be fixed in newer production runs, so current ones remain a dud.

Unless it's a software problem.

Re:"I love the phont, but..." (1, Insightful)

ColdWetDog (752185) | more than 5 years ago | (#24634899)

Man is not a rational animal. He is a rationalizing animal. (Robert Heinlein)

Re:"I love the phont, but..." (1)

KeithJM (1024071) | more than 5 years ago | (#24634595)

I haven't had any dropped calls. The articles I've read say it's a problem in densely packed areas, and I'm in a close suburb of Washington DC. Haven't dropped one call yet, and I got it about a week after they were released.
They've sold millions of these phones, but you don't seem to have considered that the few hundred (or a thousand?) people claiming to love the phone and the few hundred (or a thousand) of people angrily posting about dropped calls may be different groups of people.
Like any device, there are things to like about it and things to not like about it.

Re:"I love the phont, but..." (0)

Anonymous Coward | more than 5 years ago | (#24634657)

Nothing is wrong ... ... it's just "Love" is an emotional thing, not a rational one :-).

Did you never love a girl/guy who treated you like shit, but you nevertheless wanted her/him?

P.

Re:"I love the phont, but..." (5, Insightful)

vertinox (846076) | more than 5 years ago | (#24634739)

What's wrong with you? How would you "love" your phone if you can't use it for its primary purpose? Is it mandatory to "love" this phone? Would you burn in hell if you don't? Or most of the people just lack balls to say that you don't "love" it anymore?

I think what he is trying to say "When it works, its works better than anything else out there in terms of functionality or meeting my personal preference."

Its like old Ultima Online. I loved to play that game to death but the game client was so damn buggy it crashed all the damn time.

It was a very love hate relationship. Sure I could play text muds, but it wasn't the same.

Hope that makes.

Re:"I love the phont, but..." (0)

Anonymous Coward | more than 5 years ago | (#24634741)

Maybe because, apart from these problems, it's a really well-designed and thought-through product that's a joy to use?

Just like Jeremy Clarkson loved his Ford GT even though it was the most unreliable car he had ever owned: http://www.gminsidenews.com/forums/f57/uk-jeremy-clarksons-ford-gt-end-dream-16781/

Re:"I love the phont, but..." (1, Insightful)

The Second Horseman (121958) | more than 5 years ago | (#24634939)

Because it's primary purpose isn't a phone! It's a fashion accessory. It's to make you look cool, or well-off, hip, etc. And yes, a lot of people won't admit to no longer liking a consumer product they own. Being someone who waited at midnight makes it hard to go back and say "I was an idiot". As did overpaying for something with a multi-year contract when you factor out the total cost of ownership. And it has a cult-like following and your former brethren will turn on you like you're a heretic if you mention your doubts in public. Best to just keep quiet.

Re:"I love the phont, but..." (0)

Anonymous Coward | more than 5 years ago | (#24635083)

Simple, 3G is not a deal breaking feature...I mean I want it to work but when I disable it all goes well. I'm not happy it isn't functioning as designed but it beats anything else I've had including my many Win, Symbian, and RIM devices (ok, it probably ties with the best of the RIM stuff)

oh for crying out loud... (0)

Anonymous Coward | more than 5 years ago | (#24635137)

... we have this discussion EVERY TIME someone mentions an apple product. "Apple users are sheep" "No, they're creative breakaways"... I wish both sides would shut up and wallow in their respective feeling of superiority. No one is going to get converted on slashdot, so grow up and stick to the topic rather than scoring a point for one side or the other.

Re:"I love the phont, but..." (4, Informative)

Anonymous Coward | more than 5 years ago | (#24635257)

as an iphone owner, I can say, yes it is OK to NOT love the phone. I don't care what they say, the iphone is a half-assed phone, a half-assed media player and a half assed-pda. It gets NONE of those functions right. It has a wonderful browser, and that it it.

I carry one because I got tired of carrying 3 devices, so I settled for a single device that has one good feature and the rest is crap. I previous carried a Zen Vision:M, nice interface, 30GB, 4 hours video, 15 hours audio and it played everything I threw at it, not I have a player that gets about 1.5 hours video, and about 8-10 hours audio, plays 2 formats of audio (mp3 and aac) and plays 2 formats of video. I previously had a PDA that was open enough to allow me to install what I wanted on it with thousands of pieces of software available. My Toshibe e805 was higher resolution, and could act as a USB host to add a mouse and keyboard if I wanted, it could even, with a $20 adapter output to a VGA monitor to allow for powerpoint presentations. It wasn't 3G, but I previously carried a Nokia 6126, which is probably one of their best flip phones.

I DID love those devices, they were all fantastic devices that did their jobs very well. I will not buy another iphone, I will go back to 3 devices when this one dies, and considering the battery problems I am starting to have as I approach the 1 year mark, that is probably going to happen soon. I will miss the great browser on the iphone, but in all honesty, that is the only thing I will miss about the iphone.

Re:iphone through the iwall (5, Interesting)

pyrofx (602240) | more than 5 years ago | (#24634973)

I went with a friend to the Apple store for him to get the new iPhone. While standing there I stated comparing my version 1 iPhone to the new ones. While holding them side by side for a size comparison I noticed the new version had only 3 bars while my phone had 5 bars. I thought it may have been this particular phone but nope every phone in the store had 3 bars! I'm waintg for version 3 if my battery will hold out.

Re:iphone through the iwall (3, Interesting)

toomanyairmiles (838715) | more than 5 years ago | (#24634997)

I initially had problems with reception my 3G iPhone and my partner had similar trouble with hers, but once we turned off the wi-fi auto connect feature and wi-fi in general all the reception problems ceased - I found much the same problem/solution with iPhone 1.0.

Re:iphone through the iwall (0)

Anonymous Coward | more than 5 years ago | (#24635087)

I had a sony-erickson for 3 years and had maybe 3 or 4 dropped calls and maybe 2 or 3 times when i cannot make a call.

You're disingenuous. From a previous post of yours:

Living in same spot 10 years, always spotty reception on att ( also had for 10 years, first att, then cingular, then bellsouth, then att) and always spotty reception.

If you've already had lousy reception, you can't expect the iPhone to fix the problem of tower location and/or home construction materials.

Each cell phone has different reception properties. If you're already on the fringe, don't expect a new phone to be better or worse until you try it.

I changed providers (to T-Mobile, the strongest carrier in my county) due to an "often on the fringe" problem. Perhaps you should have considered doing the same before signing on the dotted line - particularly after 10 years of, and I quote, "spotty reception".

If your Jesus phone won't work... (5, Funny)

Anonymous Coward | more than 5 years ago | (#24634203)

...it's because you're not praying hard enough. Try prostrating yourself towards Cupertino five times a day.

Re:If your Jesus phone won't work... (0)

Anonymous Coward | more than 5 years ago | (#24634353)

If that does not work, try blowing Jobs three times a day. Join the queue outside his office.

Re:If your Jesus phone won't work... (5, Funny)

Sponge Bath (413667) | more than 5 years ago | (#24634681)

I love it! Faith based communications.
If it does not work, you are clearly not worthy.
The bar display does not indicate signal strength, it shows if your aura of cool is sufficient.

The problem with Apple... (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634215)

Is they let unsubstantiated comments (liable) go unanswered.

Re:The problem with Apple... (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634249)

Did you mean "libel," you illiterate faggot?

Re:The problem with Apple... (-1, Offtopic)

Anonymous Coward | more than 5 years ago | (#24634307)

> Did you mean "libel," you illiterate faggot?

No, I didn't. I mean you're liable for your comments.

And do you think "faggot" is an insult? Hate speech would fall into the same category... which is about all we expect from you undereducated Americans these days.

Re:The problem with Apple... (-1)

Anonymous Coward | more than 5 years ago | (#24635327)

If you have such a problem with American education, please tell the rest of your countrymen to return home for college. When several of them laugh at you because of the quality of the institution they are currently attending here, you can return and post your apology as a response to this thread. If I don't see it, I'll know you realized I was telling the truth, and decided that sounding like as ass anonymously on slashdot was quite enough, and you would prefer to not prove you were an ass in reality.

problems identifying our REAL enemies? (-1, Offtopic)

Anonymous Coward | more than 5 years ago | (#24634217)

part of the reason for that might be that our owned home grown 'terrorists' have spokespeople/scriptdead talknicians etc... from major pr ?firms?s continually helping US take our attention away from the actual issues. see you on the other side of it? fear is unprecedented evile's primary weapon. that, along with deception & coercion, helps most of us remain (unwittingly?) dependent on its' greed/fear/ego based hired goons' agenda. Most of yOUR dwindling resources are being squandered on the 'war', & continuation of the billionerrors stock markup FraUD/pyramid scheme. nobody ever mentions the real long term costs of those debacles in both life & the notion of prosperity, not to mention the abuse of the consciences of those of us who still have one. see you on the other side of it. the lights are coming up all over now. conspiracy theorists are being vindicated. some might choose a tin umbrella to go with their hats. the fairytail is winding down now. let your conscience be yOUR guide. you can be more helpful than you might have imagined. there are still some choices. if they do not suit you, consider the likely results of continuing to follow the corepirate nazi hypenosys story LIEn, whereas anything of relevance is replaced almost instantly with pr ?firm? scriptdead mindphuking propaganda or 'celebrity' trivia 'foam'. meanwhile; don't forget to get a little more oxygen on yOUR brain, & look up in the sky from time to time, starting early in the day. there's lots going on up there.

http://news.google.com/?ncl=1216734813&hl=en&topic=n
http://www.nytimes.com/2007/12/31/opinion/31mon1.html?em&ex=1199336400&en=c4b5414371631707&ei=5087%0A
http://www.nytimes.com/2008/05/29/world/29amnesty.html?hp
http://www.cnn.com/2008/US/06/02/nasa.global.warming.ap/index.html
http://www.cnn.com/2008/US/weather/06/05/severe.weather.ap/index.html
http://www.cnn.com/2008/US/weather/06/02/honore.preparedness/index.html
http://www.nytimes.com/2008/06/01/opinion/01dowd.html?em&ex=1212638400&en=744b7cebc86723e5&ei=5087%0A
http://www.cnn.com/2008/POLITICS/06/05/senate.iraq/index.html
http://www.nytimes.com/2008/06/17/washington/17contractor.html?hp
http://www.nytimes.com/2008/07/03/world/middleeast/03kurdistan.html?_r=1&hp&oref=slogin
http://biz.yahoo.com/ap/080708/cheney_climate.html
http://news.yahoo.com/s/politico/20080805/pl_politico/12308;_ylt=A0wNcxTPdJhILAYAVQms0NUE

is it time to get real yet? A LOT of energy is being squandered in attempts to keep US in the dark. in the end (give or take a few 1000 years), the creators will prevail (world without end, etc...), as it has always been. the process of gaining yOUR release from the current hostage situation may not be what you might think it is. butt of course, most of US don't know, or care what a precarious/fatal situation we're in. for example; the insidious attempts by the felonious corepirate nazi execrable to block the suns' light, interfering with a requirement (sunlight) for us to stay healthy/alive. it's likely not good for yOUR health/memories 'else they'd be bragging about it? we're intending for the whoreabully deceptive (they'll do ANYTHING for a bit more monIE/power) felons to give up/fail even further, in attempting to control the 'weather', as well as a # of other things/events.

http://www.google.com/search?hl=en&q=weather+manipulation&btnG=Search
http://video.google.com/videosearch?hl=en&q=video+cloud+spraying

dictator style micro management has never worked (for very long). it's an illness. tie that with life0cidal aggression & softwar gangster style bullying, & what do we have? a greed/fear/ego based recipe for disaster. meanwhile, you can help to stop the bleeding (loss of life & limb);

http://www.cnn.com/2007/POLITICS/12/28/vermont.banning.bush.ap/index.html

the bleeding must be stopped before any healing can begin. jailing a couple of corepirate nazi hired goons would send a clear message to the rest of the world from US. any truthful look at the 'scorecard' would reveal that we are a society in decline/deep doo-doo, despite all of the scriptdead pr ?firm? generated drum beating & flag waving propaganda that we are constantly bombarded with. is it time to get real yet? please consider carefully ALL of yOUR other 'options'. the creators will prevail. as it has always been.

corepirate nazi execrable costs outweigh benefits
(Score:-)mynuts won, the king is a fink)
by ourselves on everyday 24/7

as there are no benefits, just more&more death/debt & disruption. fortunately there's an 'army' of light bringers, coming yOUR way. the little ones/innocents must/will be protected. after the big flash, ALL of yOUR imaginary 'borders' may blur a bit? for each of the creators' innocents harmed in any way, there is a debt that must/will be repaid by you/us, as the perpetrators/minions of unprecedented evile, will not be available. 'vote' with (what's left in) yOUR wallet, & by your behaviors. help bring an end to unprecedented evile's manifestation through yOUR owned felonious corepirate nazi glowbull warmongering execrable. some of US should consider ourselves somewhat fortunate to be among those scheduled to survive after the big flash/implementation of the creators' wwwildly popular planet/population rescue initiative/mandate. it's right in the manual, 'world without end', etc.... as we all ?know?, change is inevitable, & denying/ignoring gravity, logic, morality, etc..., is only possible, on a temporary basis. concern about the course of events that will occur should the life0cidal execrable fail to be intervened upon is in order. 'do not be dismayed' (also from the manual). however, it's ok/recommended, to not attempt to live under/accept, fauxking nazi felon greed/fear/ego based pr ?firm? scriptdead mindphuking hypenosys.

consult with/trust in yOUR creators. providing more than enough of everything for everyone (without any distracting/spiritdead personal gain motives), whilst badtolling unprecedented evile, using an unlimited supply of newclear power, since/until forever. see you there?

"If my people, which are called by my name, shall humble themselves, and pray, and seek my face, and turn from their wicked ways; then will I hear from heaven, and will forgive their sin, and will heal their land."

meanwhile, the life0cidal philistines continue on their path of death, debt, & disruption for most of US. gov. bush denies health care for the little ones;

http://www.cnn.com/2007/POLITICS/10/03/bush.veto/index.html

whilst demanding/extorting billions to paint more targets on the bigger kids;

http://www.cnn.com/2007/POLITICS/12/12/bush.war.funding/index.html

& pretending that it isn't happening here;

http://www.timesonline.co.uk/tol/news/world/us_and_americas/article3086937.ece
all is not lost/forgotten/forgiven

(yOUR elected) president al gore (deciding not to wait for the much anticipated 'lonesome al answers yOUR questions' interview here on /.) continues to attempt to shed some light on yOUR foibles. talk about reverse polarity;

http://www.timesonline.co.uk/tol/news/environment/article3046116.ece

surprised? (0, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634221)

Is anyone really surprised that the reception is that poor when you have your head so far up Steve Jobs' ass?

Relax, it's a joke. I want one too.

Keyboard is buggy too (4, Interesting)

darien (180561) | more than 5 years ago | (#24634225)

My reception's fine, but I really wish Apple would hurry up and fix the slow [apple.com] typing [apple.com] bug [apple.com]...

It sounds like a trivial thing, but coupled with the inherent inaccuracy of the iPhone keyboard it makes the phone barely usable for text messaging...

I like the "keypad" (3, Interesting)

spineboy (22918) | more than 5 years ago | (#24634545)

I have no problems with the touchscreen on the iPhone, but my wife doesn't like it.

I seem to be able to two thumb type on it faster than my previous phone.

Do you have fat fingers possibly? I really like the error correction, and the fact that it "learns" new words. One of my Farsi speaking friends has added a whole new vocabulary to her phone via this way.

Re:I like the "keypad" (4, Interesting)

fastest fascist (1086001) | more than 5 years ago | (#24634891)

I don't think you understood the problem - difficulty typing on the touchscreen is one issue, but apparently people are also getting sluggish response from it, which is a separate issue. Way to pin it on fat fingers, though.

Re:Keyboard is buggy too (0)

Anonymous Coward | more than 5 years ago | (#24634855)

aah. that explains why I get emails from my hipster friends that read more like SMS text messages: "hw r y? m fine. c u ltr."

Must be bad testing... (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634245)

...iPhones are too shiny and cool to have any problems. Steve Jobs would never allow any of his cultists^H^H^H^H^H^Hcustomers to tithe him their month's salaries on products that had bugs.

The Iphone is Apple's Vista. (1, Flamebait)

vistahator (1330955) | more than 5 years ago | (#24634265)

Bloated, shiney and overpriced!

Re:The Iphone is Apple's Vista. (0)

Anonymous Coward | more than 5 years ago | (#24634309)

Bloated, shiney and overpriced!

You know not of which you speak. AT&T is not forcing you to buy an iPhone by refusing to sell other phones.

Apple will have their Vista someday, but this isn't it.

Re:The Iphone is Apple's Vista. (4, Funny)

Shados (741919) | more than 5 years ago | (#24634543)

Well, Microsoft -did- try and copy Apple when they made Vista...

Re:The Iphone is Apple's Vista. (0)

Anonymous Coward | more than 5 years ago | (#24635365)

Wait'll the WinPhone comes out. "I(Allow/Deny)H(Allow/Deny)A(Allow/Deny)T(Allow/Deny)E(Allow/Deny)T(Allow/Deny)E(Allow/Deny)X(Allow/Deny)T(Allow/Deny)I(Allow/Deny)N(Allow/Deny)G(Allow/Deny)O(Allow/Deny)N(Allow/Deny)A(Allow/Deny)W(Allow/Deny)I(Allow/Deny)N(Allow/Deny)P(Allow/Deny)H(Allow/Deny)O(Allow/Deny)N(Allow/Deny)E"

Re:The Iphone is Apple's Vista. (0)

Anonymous Coward | more than 5 years ago | (#24634677)

this isn't funny; it's true.

Re:The Iphone is Apple's Vista. (1)

nomadic (141991) | more than 5 years ago | (#24634783)

The Iphone is Apple's Vista...Bloated, shiney and overpriced!

Sounds like the Iphone is Apple's Macintosh. Wait, that's not an analogy anymore, is it...

Re:The Apple Product Cycle. (0)

Anonymous Coward | more than 5 years ago | (#24634459)

Oh goody

That means that the 'Maria Bartiromo' part is only 6 paragraphs away.

Tissues standing by and ready.

Re:The Apple Product Cycle. (0)

Anonymous Coward | more than 5 years ago | (#24634969)

Maria is yesterday's news. Time to update that page to Erin Burnett.

Re:The Apple Product Cycle. (0)

Anonymous Coward | more than 5 years ago | (#24634749)

Kind of like how some folks have claimed that George Lucas has ruined their childhood for changing StarWars?

Re:The Apple Product Cycle. (1, Insightful)

Niten (201835) | more than 5 years ago | (#24634883)

... except that, from all appearances, this actually is a terrible design flaw, and it can neither be described as "minor" nor "rarely-occurring".

Re:The Apple Product Cycle. (2, Interesting)

Kent Recal (714863) | more than 5 years ago | (#24635089)

Also it's a hard case of "epic QA failure".

What were apple and t-mobile thinking that made them roll out a multimillion dollar product without a friggin' field test? Maybe they had a deadline to meet but I'm quite sure the bill for this blooper will by far dwarf any advantages that they had anticipated. By what I've read on the net it seems like every new iPhone is affected. That means pretty much every new iPhone will be returned... Ouch!

Re:The Apple Product Cycle. (3, Insightful)

Serious Callers Only (1022605) | more than 5 years ago | (#24635295)

By what I've read on the net it seems like every new iPhone is affected.

Don't believe everything you read on the internet. Many iPhones have absolutely no problems, including mine (UK, on O2 network). It is worth considering that most people with a problem will complain, whereas most without one won't bother visiting discussion groups etc.

So? (0)

Anonymous Coward | more than 5 years ago | (#24634295)

"Users started complaining about crappy reception -- lousy signal strength, dropped calls and slow data speeds -- just days after the iPhone 3G's July 11 debut."

I have the old iPhone and have those problems. I'm about to switch back to Verizon because AT&T, well, sucks.

Like anyone is going to use it as a phone (0)

Anonymous Coward | more than 5 years ago | (#24634305)

Come on, it's jewelry, not a phone.

re: did apple and at&t knew about the problems (4, Interesting)

Anonymous Coward | more than 5 years ago | (#24634315)

There are several reasons that might lead to these
problems:

- bad antenna design
- interference noise from other electronics in the handset
- bugs in protocol processing

The most surprising aspect is that Apple and AT&T
probably knew about this much before the launch. The
amount of testing required on a cell phone to get
certification is enormous. Unless, at&t waived all testing for the iphone, it is pretty certain that they have seen the problems in the lab. And
this is the question. How can they release the
product if they know it has problems?

For anyone interested see the process for GCF and PTRCB certifications, that include both
Over-The-Air tests, drive tests and protocol tests.

Re: did apple and at&t knew about the problems (1)

dread (3500) | more than 5 years ago | (#24634807)

Oh yeah, AT&Ts famed certification testing specs. Right. The one that have made sure they pushed Motorola handsets out into their market, handsets that so royally screwed up DTMF signaling that nothing worked. Wow. AT&Ts integration testing on the handset side is nothing to worry about. And if the same neurotic people are still working on the network integration testing on the system side, let's just say that the backends aren't much better off.

Re: did apple and at&t knew about the problems (1)

Missing_dc (1074809) | more than 5 years ago | (#24635125)

I worked with a guy who was involved in the testing at the FCC lab in MD. He said word came down from above to "rubber stamp" the original iPhone without ANY testing on their behalf.

For what it's worth...I tried one and returned it. (4, Informative)

Ritz_Just_Ritz (883997) | more than 5 years ago | (#24634325)

I live in a relatively rural area, but close enough to a large city that I can get 3G service at home. I was (and returned to) using a Samsung BlackjackII. I was able to use it without any issues at all and got 3G and EDGE service at and near my home. When I brought the new iphone home, I was unable to get anything other than a standard connection (no EDGE and no 3G) and sometimes I couldn't even get a reliable enough signal to make simple phone calls. After a few days of frustration, I returned it to the store and went back to the BlackjackII.

Just another datapoint.

Re:For what it's worth...I tried one and returned (0, Troll)

BountyX (1227176) | more than 5 years ago | (#24634577)

Im posting this from my samsung inatinct. I was given this phone for work and what i thoight was a shitty iphone wannabe phone has led me understand and love many of the samsungs unique functions and designs not to mention sprints fantastic data services...anyways ive always been an avid tmobile fan and cant wait to see htc and google this september. iphone lacks basic phone functionality...

The real summary. (1, Interesting)

Anonymous Coward | more than 5 years ago | (#24634333)

Although no one outside of Apple and AT&T â" and maybe a chipmaker or two â" really knows, that has not kept others from speculating,

Wait a minute - you think only Apple, AT&T, and a chipmaker really knows? That's where you're hugely mistaken.

A lot of people know. In fact, in the past week there have been hundreds of blog entries and posts on this, and some magazines and newspapers have since picked it up since the groundswell!

It is important to report that it is being talked about all over the world - in Europe, Canada, and and United States. That kind of discussion helps keep the focus on Apple and the chipset manufacturers, and keep it off the carriers. Of course, some have fallen away from that strategy and are also including a discussion about their "excellent" or "sucky" carrier, depending on who they like or dislike.

For a bloated overpriced phone, you get what you paid for. I am, without a doubt, going for a Verizon phone with a new LG Dare - 3.5G technology, powerful touchscreen, corporate support, backed by America's most capable network.

Re:The real summary. (0)

Anonymous Coward | more than 5 years ago | (#24634735)

The radio part of the cellphone system is the most important,the rest is a computer ..
Chip sets,OS. application support etc mean little as long as they function, and these either do or don't work.

However, if a company has a poor radio in the cellphone itself or their cellphone tower designs hardware ,antenna requirements signal surveys .the ability of their technical people are poor we get
  Dropped calls, noise, poor range , and that's what we seem to be getting.

Re:The real summary. (1, Insightful)

Anonymous Coward | more than 5 years ago | (#24635065)

I'm calling shenanigans on your comment. Sounds way too much like astroturfing with that last line.

Not new to iPhone (5, Interesting)

The_Quinn (748261) | more than 5 years ago | (#24634347)

AT&T has had these kind of problems for years with their 3G service, it only took a successful platform to bring their shortcomings into the public light.

Re:Not new to iPhone (4, Interesting)

uberbrodt (1064400) | more than 5 years ago | (#24634483)

It has always been my experience that 3G service is spotty, no matter what phone you use. Personally, I'll stick with my Treo 755p; Palm OS may be a dinosaur, but at least I can make phone calls.

Re:Not new to iPhone (3, Informative)

frglrock (992261) | more than 5 years ago | (#24634521)

From what I have read, this is a global problem. So no, it has nothing to do with AT&T (or any other phone company) and everything to do with the iPhone.

Re:Not new to iPhone (4, Interesting)

ptbarnett (159784) | more than 5 years ago | (#24634549)

AT&T has had these kind of problems for years with their 3G service, it only took a successful platform to bring their shortcomings into the public light.

I suspect that it's a combination of both: the network problems are just aggravating the iPhone's marginal 3G performance.

After I had the iPhone for a few days (and had departed on a trip to a client with marginal 3G coverage inside their building), I "turned off" 3G in the phone settings, forcing it to fall back to EDGE and stay there. It has worked great in that mode, and I've since left it that way.

You lose the ability to use the network and talk on the phone at the same time, but I rarely do that. If I want to use the Safari browser for anything significant, I take the 3-4 seconds required to turn on 3G for the duration, and turn it off when I'm done.

It appears to significantly extend battery life as well.

Re:Not new to iPhone (1)

nxtw (866177) | more than 5 years ago | (#24634827)

I've been using AT&T 3G since November 2006 (about a month after the coverage was turned on in this market); coverage was spotty at first, but things got better within a few months. Dropped calls weren't uncommon on 3G back then and the phone would often switch between 3G and GSM unnecessarily. I don't remember the last time I had a dropped call or had the phone switch between 3G and GSM excessively.

When I have a problem with 3G, the call/data session should gets handed off to GSM no problem.

Re:Not new to iPhone (1)

dbitter1 (411864) | more than 5 years ago | (#24634861)

Agreed. I have an HTC Tytn II- wouldn't touch the iJunk with a 10' pole- and I've turned off 3G. Between the battery hunger and spotty/dropped calls, no ring, etc, 3G just isn't that great. Do what others say- just use EDGE, and the phone is a dream.

Radio transceiver (0)

Anonymous Coward | more than 5 years ago | (#24634377)

A Cellphone is a radio, a radio transceiver, If they didn't hire a real good company with a Good RF design to build and design it ,
the receiver may have poor sensitivity and what is called inter modulation
this inter modulation is extra unwanted undesired signals getting into the phone along with the desired signals.
    It will result in a premature loss of the desired signal
and No, in a digital cellphone system, you wont hear the interference but only the result;t , dropped calls poor range
the Computer part of a cellphone is only a very small part of it, and has little to do with dropped calls or poor reception
and Yes people despite it name this so called I phone is STILL Just a cellphone with a trade name.
Cell phone stores are Not usually equipped at all to test the radio transceiver part of the phone
If it connects they deem it works, if not its bad and Thats it.
It wont tell you anything about the radio part.
This a foolish consumer mentality and the manufacturers know they can get away with it
Radio equipment is what a cellphone truly is. These specification are not in the public eye
Rather ,the public concerns themselves with only the cute stuff the computer part of it .
Forgetting it's a radio transceiver

same deal on my Treo (1, Interesting)

Anonymous Coward | more than 5 years ago | (#24634405)

I've had a Treo with AT&T (Windows Mobile 6) for about 1.5 years. I live about 4 miles north of downtown Chicago and I only get 1-2 bars (out of 4) of 3G reception in my 3rd floor apartment. When I go downtown I can get 3-4 bars. Interestingly, when I get to work (high rise building) I can consistently get 4 bars unless I go to the top floor (where I cannot get any signal).

I don't think this is an iPhone problem.

All of this being said, with 1 bar or 2 bars, I don't drop calls and when I tether the phone to my laptop (which the Treo and AT&T support) with the very simple and straight forward Windows Mobile software I can get 100-120 kilo bytes / second download speeds over a USB cable and 50-60 kilo bytes / second over Bluetooth. When tethering over USB, i can at the same time use my bluetooth headset and make a phone call without either suffering. All with 1-2 bars of signal.

I really don't have any problems with AT&T except when I'm on the top two floors of a 49 story building.

Time to start spelling Apple with the Euro symbol (0, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634425)

Slashdot comments over the years were pretty quick to slam Microsoft for problems like this, but go out of their way to avoid blaming Apple. We need to start replacing the E in Apple the Euro symbol. They are easily as greedy and aggressive as Microsoft ever was. Sorry fanbois.

Nokia has the same problems (1)

leicaman (1260836) | more than 5 years ago | (#24634573)

When they were setting up their 3G network in Europe 10 years ago, they had the same problem. But it's guaranteed /. readers will, like Pavlov's dog, use all the old memes to vent their spleens about their hatred for all things Apple, and Apple users. Talk about the cultists being predictable, they can't hold a candle to /. readers and their army of straw men.

Getting as bad as Microsoft (-1, Flamebait)

Anonymous Coward | more than 5 years ago | (#24634585)

Once the darling of the computer world for it's stability, OS X has become buggy, and now so has the iPhone. They simply do not test well enough, and their products have become just as bad as Microsoft's. They need to get their act back together.

The answer is simple (5, Informative)

JamesP (688957) | more than 5 years ago | (#24634591)

Infineon chips. (ex-Siemens)

I had the displeasure of working with products from this company, it is as fun as having a fork stuck in your eye.

Crappy documentation, flaky concepts, incompatible versions, etc.

Apple WiFi Sucks - it's like they don't know how! (2, Interesting)

itsybitsy (149808) | more than 5 years ago | (#24634663)

I seem to have the opposite problem, very poor wifi speeds!

My new iPhone 3G works great with 3G. No problems there so far, although I've not traveled around too much with it.

What seems to be a problem is the iPhone connecting to wifi spots... in that the attained speeds are so arrevatingly slow that I turn it off! This of course is fine since at the momen since I've not exceeded the monthly ball and chain set by the money sucking service provider.

However, it's supposed to work with Wifi modems. I have a linksys N wifi modem that my mac book pro is connected to so there are no speed problems with my internet connection. That's just fine. It's the wifi connection.

Apple seems to have trouble with their iPhone and Mac Books connecting to Wifi modems by other manufacturers. At one point I had to shut off the burst mode on my linksys because it was crashing my mac book pro with OSX 10.5 no less!!!

Now I don't even bother with wifi at home with my Apple products. Sigh.

Re:Apple WiFi Sucks - it's like they don't know ho (2, Informative)

Anonymous Coward | more than 5 years ago | (#24634837)

The iPhone only has a b/g chipset. Performance of a MBP against a 802.11n access point isn't really indicative of how the b/g network would perform. You could be having considerable interference you'd never notice with the laptop.

Burst mode on the Linksys isn't part of the 802.11n draft but rather a proprietary Linksys extension - so really it's no wonder it isn't working well with non-Linksys clients.

People, people, people: same stuff, new package. (2, Informative)

neBelcnU (663059) | more than 5 years ago | (#24634769)

I'm an idiot, I admit it: I've had BOTH versions of the iPhone. They're the same, folks, no better, no worse. If you're tinfoil hat's a little too snug (or you're holding it with either left or right hand) it tends to drop calls.

Really: the emperor's latest fashion is made of the same material. The instrument is no better as a phone, no faster as a PDA, no cleaner as a browser. It is still a very poorly designed phone, a not-TOO-bad PDA (esp. for Mac users) and a darned superior portable internet device.

Cellphone-to-cellphone reliability and call quality are illusions, get used to it. It's not how well the bear dances, it's that the bear dances AT ALL. Next, we'll rant about the fallacy of packet-switched vs. circuit-switched, at least as regards telephony.

Re:People, people, people: same stuff, new package (1)

Serious Callers Only (1022605) | more than 5 years ago | (#24635307)

Cellphone-to-cellphone reliability and call quality are illusions, get used to it.

I think you meant to say - cell reliability is an illusion in the United States, on the AT&T network. I've *never* had a dropped call, on any phone (including 3G iPhone).

My experiences (1)

Registered Coward v2 (447531) | more than 5 years ago | (#24634841)

I've turned 3G off because Edge gives me better battery life; with 3G I also have coverage problems.

I wonder how long before there is a class action lawsuit?

Re:My experiences (5, Insightful)

JaredOfEuropa (526365) | more than 5 years ago | (#24634941)

I wonder how long before there is a class action lawsuit?

Kind of sad that this is the first thing on peoples' minds. Would you not prefer Apple to recall the phones for a fix, or issue a firmware update that takes care of the problem? No.... you were wronged and therefore must sue.

Re:My experiences (5, Insightful)

fuzzyfuzzyfungus (1223518) | more than 5 years ago | (#24635199)

Unfortunately, legal action, or threat thereof, is often the only way of inducing a company to recall, update, patch, refund, or otherwise ameliorate one of their fuckups.

Some lawsuits are about vengeance; but that doesn't mean that lawsuits aren't a legitimate means of obtaining redress.

Re:My experiences (1)

jonfr (888673) | more than 5 years ago | (#24635237)

Poor 3G coverage has more to do with the frequency they use. In this case 3G uses 2100Mhz (2,1Ghz). That frequency has few problems, small coverage and poor coverage inside a house. I have seen the same problems with my phone and that isn't iPhone, it is a Sony Ericsson.

3G coverage would have been less problem if they had choose to use lower frequency spectrum, like 1700Mhz, 1800Mhz, 1000Mhz or even 900Mhz (however, GSM uses 900/1800Mhz in Europe). 3G on 900Mhz is on the way, but not until after 5 years or something.

I have turned 3G off on my phone too, as I don't want communication break up when I am using the phone.

sigh (0)

Anonymous Coward | more than 5 years ago | (#24634879)

shoulda bought a nokia n95 instead. :)

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