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ITunes 8 a Real Killer App; Taking Down Vista

timothy posted more than 5 years ago | from the da-dum-pshhhhhhh dept.

Bug 735

CWmike writes "Apple 's latest version of iTunes crashes Windows Vista when an iPod or iPhone is connected to the PC, scores of users have reported on Apple's support forum. Plug in and Vista crashes and shows the 'blue screen of death.' The errors began showing up immediately after updating iTunes to Version 8.0, which Apple released Tuesday as part of its iPod refresh. 'I just installed iTunes 8 over my iTunes 7 on Vista [and] now whenever I plug in my iPod, I get a blue screen death. Three times so far. Even if it is plugged in on boot, I get a blue screen," said a user identified as 'sambeckett' on the support forum about 90 minutes after Apple CEO Steve Jobs wrapped up the iPod launch."

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Good Marketing (5, Insightful)

TheSpoom (715771) | more than 5 years ago | (#24969117)

Expect Apple to blame Vista.

Re:Good Marketing (5, Funny)

gooman (709147) | more than 5 years ago | (#24969169)

Expect Slashdot comments to blame Vista too.

Re:Good Marketing (3, Insightful)

Binder (2829) | more than 5 years ago | (#24969331)

Regardless of what the itunes application might be doing it should not cause the OS to crash. The application to crash yes... but not the OS.
One of the main jobs of the OS is to protect processes from badly behaving neighbors.

This is definitely a bug in Vista.

Re:Good Marketing (5, Informative)

bhtooefr (649901) | more than 5 years ago | (#24969347)

Except the application installs drivers.

And it's not necessarily a bug in the OS if drivers are causing it, unless you run all drivers in the userland like QNX does.

But still... (4, Insightful)

Tmack (593755) | more than 5 years ago | (#24969449)

A driver should not cause the OS to crash. Your printer should be able to load its driver in a manner such that if it catches fire the kernel stays alive and can tell you so.

Tm

Re:But still... (5, Funny)

Anonymous Coward | more than 5 years ago | (#24969545)

Clippy: It looks like your printer is on fire. Would you like to:
* Call 911
* Put it out.
* Let it burn.

Re:But still... (5, Informative)

Anonymous Coward | more than 5 years ago | (#24969571)

That's a nice philosophy, but anybody who's actually written a kernel-level driver will tell you that's impossible. Kernel-mode drivers require direct access to your computer's memory and bus, and anything with that level of access can cuse your kernel to panic, period.

You can make non-kernel-mode drivers that are much safer, of course, but at the expense of performance and capability.

Re:But still... (0)

bluefoxlucid (723572) | more than 5 years ago | (#24969613)

Good design fixes this, see minix.

Re:But still... (5, Insightful)

Anonymous Coward | more than 5 years ago | (#24969583)

Maybe for userland drivers like printers under Vista using the latest driver model, okay, but if you mean that no driver should ever be able to crash the OS, you clearly don't understand how drivers work.

Re:Good Marketing (1, Funny)

Anonymous Coward | more than 5 years ago | (#24969355)

I blame Vista.

Re:Good Marketing (5, Funny)

Aphoxema (1088507) | more than 5 years ago | (#24969377)

Expect Vista to bla #####

A problem has been detected and Slashdot has been shut down to prevent damage to your discussion.

The problem seems to be caused by the following file: BLAMEVISTA.SYS

BLAME_FAULT_IN_MICROSOFT_AREA

If this is the first time you've seen this Stop error comment, restart your discussion. If this comment appears again, follow these steps:

Re:Good Marketing (2, Insightful)

erroneus (253617) | more than 5 years ago | (#24969387)

I blame both!

* Reality check --

If Windows didn't allow such extensive use of making every bit of software installing useless drivers and daemons, Windows wouldn't be quite as VULNERABLE to misbehaving software as it is now. It inspires and propagates some really bad design and development.

If developers wouldn't write every application to require drivers and other nonsense to run, the application wouldn't be able to take down the whole operating system. The whole purpose of separating user-land apps and system software is to prevent stuff like this from ever happening. I can't think of the last time I installed software on Linux that required that level of system hacking... okay, I take that back, VMWare does that but I can't imagine that lasting too long before some standard kernel interface for that sort of thing is built in... oh wait, there's Xen... anyway, another area all together. My point is that it is RARE. With Windows apps, it's more than frequent, it's the norm.

So in short: Shame on Microsoft Windows for propagating the bad culture. Shame on Apple and other developers for using models that are bad for the OS.

You both laugh now... (4, Interesting)

hellfire (86129) | more than 5 years ago | (#24969597)

...but what if Apple pulled a Microsoft and put an intentional bug into the app? Sure, it might seem a little too sophisticated for such a small thing, and people will still blame iTunes since it's the main application, but what if tomorrow Steve releases a press release apologizing to Vista users but blames it squarely on Vista "oh sorry something in our new version invoked a buggy piece of vista and we had to work around it." And what if that's what all the support people at apple are instructed to say? What if friends down the street say "oh dude I have a Mac/XP and it works fine for me" might iPod users say "fuckin' vista!" With a little careful preparation, I think this might be possible... maybe only a little bit of a stretch? :)

Sounds a little conspiracy theory-ish, but keep an eye out the next couple of days. You never know.

I am a mac fan, but I don't put evil past Apple by any means, they are a corporation after all. At the same time, evil attacking evil is loads of fun to watch, but I pity the people who get caught in the middle who can't sync now until a fix is released.

Re:Good Marketing (1, Insightful)

mweather (1089505) | more than 5 years ago | (#24969259)

Yeah, because an user running an app causing the entire OS to crash for all users is totally acceptable. Unsigned drivers making the OS crash may not be Vista's fault, but this definitely is.

Re:Good Marketing (3, Informative)

TheSpoom (715771) | more than 5 years ago | (#24969341)

Drivers like the one for the iPod?

Re:Good Marketing (1)

mweather (1089505) | more than 5 years ago | (#24969363)

If they didn't pass WHQL, yes. If they did, no.

Re:Good Marketing (5, Interesting)

TheSpoom (715771) | more than 5 years ago | (#24969447)

Eh. Kinda. Ultimately I think this is a lack of testing on Apple's part though. I don't think you should be able to code together some drivers and then pass off any and all testing to Microsoft.

Re:Good Marketing (1)

bonehead (6382) | more than 5 years ago | (#24969595)

Definitely Apple's fault. I'm no Microsoft fan, but come on. Is it really THAT difficult to imagine that iTunes might eventually get used with an iPod, and do testing on that scenario?

I'm firmly in the "Windows is crap" camp, and hate to pass up any good opportunity to bash Microsoft, but the fact is that in this case, the blame belongs 100% with Apple.

Re:Good Marketing (1)

mweather (1089505) | more than 5 years ago | (#24969637)

In a way, yes. But if I build a house that isn't up to code, and it passes inspection, it's the inspector that looses his job when the house collapses.

Re:Good Marketing (1)

2nd Post! (213333) | more than 5 years ago | (#24969643)

Isn't that what NVIDIA did at Vista's launch?

Re:Good Marketing (3, Insightful)

fo0bar (261207) | more than 5 years ago | (#24969359)

Yeah, because an user running an app causing the entire OS to crash for all users is totally acceptable. Unsigned drivers making the OS crash may not be Vista's fault, but this definitely is.

Yeah, because iTunes totally doesn't use a custom proprietary USB protocol to talk to iPods that would never require special drivers.

Re:Good Marketing (2, Informative)

Anonymous Coward | more than 5 years ago | (#24969457)

You'll be glad to know that it doesn't. An iPod is just a standard USB hard drive. All communications between iTunes and the iPod use standard file operations.

Mac OS X is UNIX. Apple understands the "everything is a file" concept.

The only "special" thing Apple installs is a service that checks if newly connected USB hard drives are iPods.

This is 100% Vista's fault.

Re:Good Marketing (5, Insightful)

Anonymous Coward | more than 5 years ago | (#24969561)

No it's not. If you are going to deploy an application and you are a well funded commercial entity it is your burden to test it on whatever platform you plan on supporting. While I am not letting Vista off the hook for this flaw you cannot say Apple is 100% in the clear here. Either they didn't test it, which is incompetence, or they didn't care.

But I am sure if the next version of Microsoft Office somehow crashed OSX, the conspiracy nuts would be in here complaining about how Microsoft is trying to tarnish Apple's good name.

Re:Good Marketing (2, Insightful)

bluefoxlucid (723572) | more than 5 years ago | (#24969649)

Well, Steve Jobs would be like, "Why the fuck did OSX crash?" It would get fixed.

Re:Good Marketing (5, Insightful)

Hyppy (74366) | more than 5 years ago | (#24969529)

The special drivers are still signed by Microsoft. If they weren't it would be quite obvious due to the many "Arte you SURE?" messages.

Re:Good Marketing (1)

shuying (752029) | more than 5 years ago | (#24969371)

You know what, iTunes do install drivers and background services!

Re:Good Marketing (1)

BaronHethorSamedi (970820) | more than 5 years ago | (#24969391)

Unsigned drivers making the OS crash may not be Vista's fault, but this definitely is.

Explain how. My understanding was that you write applications for the OS, not the other way around.

Re:Good Marketing (4, Informative)

roc97007 (608802) | more than 5 years ago | (#24969267)

And yet, the update demonstrably does not crash XP...

Re:Good Marketing (4, Funny)

Tim C (15259) | more than 5 years ago | (#24969343)

So, it's MS's fault that an app released today crashes their year-old OS? Oh, they should have tested it, right?

Re:Good Marketing (1)

Hyppy (74366) | more than 5 years ago | (#24969543)

The only thing that should be able to cause a full system crash is a driver. These drivers are signed, so they must have been tested.

Re:Good Marketing (1)

TheSpoom (715771) | more than 5 years ago | (#24969361)

The iPod drivers that interact with the kernel are probably different (and I assume there are some since there is hardware involved here).

Re:Good Marketing (4, Interesting)

Ossifer (703813) | more than 5 years ago | (#24969375)

Well, it does indeed refrain from BSOD'ing my XP Pro... It does however lock up the USB subsystem whenever my iPhone is *NOT* plugged in!

Re:Good Marketing (5, Interesting)

Malevolyn (776946) | more than 5 years ago | (#24969419)

Actually, it does. Not only does iTunes 8 drag my XP machine into the depths of hell-lag (iTunes 7 didn't), it also causes a blue screen if I put a large number of songs in the conversion queue.

Re:Good Marketing (1)

Malevolyn (776946) | more than 5 years ago | (#24969473)

Oh, and I forgot to mention that last time it happened, I had to basically jump through loops to get my iTunes library back without readding all my music to a new library (which would have taken much, much longer).

Re:Good Marketing (0)

Anonymous Coward | more than 5 years ago | (#24969273)

Expect Slashdot to blame Vista.

ftfy

Re:Good Marketing (3, Insightful)

LWATCDR (28044) | more than 5 years ago | (#24969429)

Here let me explain how computers work to you.

Problem: Application crashes the OS.
Blame: OS. Modern operating systems should not crash because of an application.

Problem: Device driver crashes OS.
Blame: In a monolithic OS the driver is at fault. So it is the drivers fault. If the driver is approved by the OS manufacturer then you can also blame the QA department of the OS manufacture.

Problem: Application crashes.
Blame: Application but maybe the OS if the Application works on a different version of the OS. No sane programmer uses undocumented interfaces any more. It is too risky and computers are fast enough. So the cause is broken compatibility.

So in this case I would have to say that it is Microsoft's fault the OS crashes. It is Apples fault for not doing enough testing.

Re:Good Marketing (1)

TheSpoom (715771) | more than 5 years ago | (#24969533)

This is pretty much what I said above in another comment, but I'd argue that the blame falls more on the Apple side of the equation; WHQL isn't supposed to do all of your testing for you.

Re:Good Marketing (5, Informative)

Anonymous Coward | more than 5 years ago | (#24969535)

It is Apple's fault. If you read the forum you'll note that they already tracked down the offending driver in the minidump. It is Apple's USB driver for the iPod: usbaapl64.sys.

Re:Good Marketing (1)

fullgandoo (1188759) | more than 5 years ago | (#24969579)

Apple wont blame Vista. They will never even acknowledge that there is a problem in the first place!
And then quietly, they will release an upgrade.

BSOD... (5, Funny)

james1983 (1134755) | more than 5 years ago | (#24969139)

Yay!! I was getting worried I was never going to see the BSOD again.. Welcome back old friend

It's not Window's fault (1)

B4light (1144317) | more than 5 years ago | (#24969143)

It's not Window's fault.

Re:It's not Window's fault (0)

Anonymous Coward | more than 5 years ago | (#24969601)

LEAVE WINDOWS ALONE!!!!!

Shucks... (3, Funny)

Creepy Crawler (680178) | more than 5 years ago | (#24969145)

I thought you were going to say that Vista was causing the iPod metal shell to become highly charged and was responsible for electrocutions.

After all, Vista kills babies!

Re:Shucks... (0, Offtopic)

Anonymous Coward | more than 5 years ago | (#24969231)

You realize your sig is especially lame these days, right?

Re:Shucks... (2, Funny)

Tenebrousedge (1226584) | more than 5 years ago | (#24969563)

Clearly not!

You must have clicked his link to reply---why else would anyone be posting as AC?

Re:Shucks... (2, Funny)

Anonymous Coward | more than 5 years ago | (#24969621)

Slashdot: "Microsoft would like you to think they are against eating babies, But have you ever heard them take an anti-baby-eating position? Why so silent Microsoft? Too busy EATING BABIES?

Wow! (5, Funny)

gentlemen_loser (817960) | more than 5 years ago | (#24969157)

That really IS horrible. I did not know that anyone was actually using Vista. - Steve J.

Surprising (5, Insightful)

ohxten (1248800) | more than 5 years ago | (#24969159)

That this wasn't caught in the testing stages?

Re:Surprising (5, Funny)

roc97007 (608802) | more than 5 years ago | (#24969229)

Well, you know how it is; QA labs are always underfunded... Maybe their budget wouldn't stretch to a Vista license. Or they couldn't figure out which version to buy.

Try listening to your rap now, smart guy! (2, Informative)

CorporateSuit (1319461) | more than 5 years ago | (#24969161)

What are the chances your 1,000 songs are also gone when you start your computer back up after it's done crying for mercy? I still haven't reloaded mine from the last time iTunes crashed windows. :(

In Soviet Cupertino... (5, Funny)

Anonymous Coward | more than 5 years ago | (#24969175)

iTunes ain't done, 'til Vista don't run!

Does it seem like MS & Apple are fighting? (3, Funny)

tiedyejeremy (559815) | more than 5 years ago | (#24969183)

Does it seem like MS & Apple are fighting hard for the consumer dollar? Trying to one up each other? Trying to win market share?

It really seems that causing a BSoD is something that would have come up in testing, no?

Re:Does it seem like MS & Apple are fighting? (1)

nbert (785663) | more than 5 years ago | (#24969479)

I see a general twist in Apple's strategy. Instead of trying everything to keep their ventures compatible they are starting to blame MS for things which are really in their realm. On the other hand MS has done this for years and Vista is no exception when it comes to Samba support and so on.

A week ago I tried to set an appointment on me.com on a computer I don't have administrative access to and I had to use IE. When logging on to me.com I was informed that IE isn't currently supported and that I have to click "Continue" to use it anyways. In the end I didn't have any problem, but it reminded me of DR-DOS and MS.

Nevertheless I don't feel sorry for those using Vista. In my eyes there are only two reasons to use it: Playing DX10 games or having bought a new computer which comes with it. Somehow I lack empathy for both groups.

Not Surprised (-1, Troll)

Anonymous Coward | more than 5 years ago | (#24969189)

This is what happens when you connect homosexual hardware and software to a heterosexual system.

This is why iPods and iMacs should be banned for contributing to the abomonation of faggot computing.

MS or Apple (3, Insightful)

JohnVanVliet (945577) | more than 5 years ago | (#24969203)

well is it Apples fault OR is it MS Vista that has the problem . Apple would have debugged it on a vista box , But it is posable that a vista update killed it .By mistake or on purpose ,your guess is as good as mine.

Re:MS or Apple (4, Interesting)

HeronBlademaster (1079477) | more than 5 years ago | (#24969325)

Apple should have debugged it on a vista box

Fixed that for you.

Re:MS or Apple (2, Funny)

Hyppy (74366) | more than 5 years ago | (#24969581)

Microsoft debugged it on a vista box

Fixed that for you. Signed drivers, and all.

Re:MS or Apple (1)

ColdWetDog (752185) | more than 5 years ago | (#24969381)

well is it Apples fault OR is it MS Vista that has the problem . Apple would have debugged it on a vista box , But it is posable that a vista update killed it .By mistake or on purpose ,your guess is as good as mine.

Looks to me like a standard iTunes update. Crashing and breaking things left and right [macfixit.com] both on the Mac and PC. Lots of other reported problems besides the BSOD. Apple hasn't been having much luck (or skill) with either iTunes or Quicktime of late. Both programs have problemmatic updates (see previous link for morbid details if you're interested).

It's just not working for Steve these days. Maybe 10.6 will fix these issues on the OS X side, but I rather doubt it. Back up, test your restores and sacrifice the appropriate animal before upgrading.

Sounds like a feature to me... (5, Funny)

Jon Abbott (723) | more than 5 years ago | (#24969209)

This sounds like a feature, not a bug.

I gotcha (1)

aplusjimages (939458) | more than 5 years ago | (#24969573)

It's a new vista theme pack that comes with iTunes.

The new "better" driver model sucks. (4, Insightful)

Sj0 (472011) | more than 5 years ago | (#24969215)

You know, it seems like there are an awful lot of problems with drivers under Vista. Certainly far more problems than I've seen on Vista.

The thing that bothers me about that is the change in driver architecture was billed as a way to make Vista faster and more stable. Why, then, is it that most of the drivers for Vista are less stable and slower than the same hardware running in XP?

Re:The new "better" driver model sucks. (4, Insightful)

truthsearch (249536) | more than 5 years ago | (#24969423)

For every major Windows release vendors spend a lot of time and money on new sets of drivers. My guess is that to save time and money some of them didn't rewrite their drivers from scratch for Vista, but instead migrated as much code as possible. That would let certain problems slip through the cracks, such as the kernel level security issues we've heard about.

Re:The new "better" driver model sucks. (1)

Sj0 (472011) | more than 5 years ago | (#24969539)

What's the point of a new driver model if you can just port old drivers and amplify the same bugs you were trying to kill in the first place?

Re:The new "better" driver model sucks. (1)

ratboy666 (104074) | more than 5 years ago | (#24969527)

The REAL "What The Fuck" is why iTunes should be installing a driver at ALL? Isn't there a generic data-path for USB peripherals like the "iPod" available on Windows Vista(TM)?

If not, then why not? That would be a horrible flaw in Vista. Really, iTunes should not require administrative privilege to install; USB should have a standard handler (much the same as old-time regular serial ports).

For some functions, the OS itself may become involved (storage device on a USB), but for generic devices this shouldn't be needed.

I cannot believe that this is missing in Vista (please correct me). And, if it is present, why isn't iTunes using it?
 

Re:The new "better" driver model sucks. (3, Informative)

Sj0 (472011) | more than 5 years ago | (#24969651)

I can tell you that it DOES exist. My Creative Nomad Vision M would simply plug into any up-to-date Windows XP machine, and it would show up as a media device. I didn't need to install the software to see the files on it.

Besides true chodes like Sony and Samsung, both of whom had gay software and stupid drivers last time I owned one, every mp3 player on the planet other than the iPod shows up in My Computer as either a drive or a media device.

The reason, as far as I can tell, is that Apple wants to force you to use iTunes to change anything on your iPod. Kodak does a similar thing with their EasyShare cameras, which is the only real negative of those cameras. Thankfully, unlike an iPod, in a camera you can just pull out the memory card and stick it in your PC.

I wonder . . . (5, Funny)

catbertscousin (770186) | more than 5 years ago | (#24969219)

"iTunes has detected illegal music files. Now trashing your computer . . . please wait for the lawyers to show up."

Re:I wonder . . . (1)

lee1026 (876806) | more than 5 years ago | (#24969497)

Tthey really would NOT want to do that - I am willing to bet that most of their customer did NOT only use legit music.

How apt (1)

neokushan (932374) | more than 5 years ago | (#24969237)

With Apple slamming Vista at every opportunity, those who combine the two are surely asking for trouble.
Of course, the next time an Apple exec tries to slam Vista, they might want to ensure they can actually write good software themselves before commenting on it.

Re:How apt (1)

Aphoxema (1088507) | more than 5 years ago | (#24969453)

It's perfectly good software if it worked the way it was intended.

Re:How apt (0, Troll)

UnknowingFool (672806) | more than 5 years ago | (#24969575)

Since we don't know what really caused it yet, can you absolutely say it was iTunes 8? It may be iTunes 8; it may be Vista. Right now all we know is the interaction of the two causes an issue. iTunes 7 and Vista don't have this problem. I would bet that iTunes 8 and XP doesn't have this problem. So that it could be that iTunes 8 has a serious bug that only crashes Vista or that Vista has a serious bug that iTunes 8 exposes like a bad API.

Kernel mode driver (4, Informative)

Dr_Barnowl (709838) | more than 5 years ago | (#24969247)

AFAIK the only thing that can cause a BSOD is code running in the kernel space, ring 0.

Quite why iTunes affects stuff that runs in kernel space is another matter... but I suspect it's probably to do with the Protected Media Path stuff. DRM, in other words. I can't think of anything in iTunes that should be running in kernel space - in Vista, all drivers apart from a component of the graphics driver are supposed to run in userspace.

Re:Kernel mode driver (1)

adisakp (705706) | more than 5 years ago | (#24969485)

Don't they run a USB watcher iPodService.exe as a OS service (as SYSTEM user) that hooks into the USB device chain in order to watch the USB ports for when an iPod is inserted. They also run a daemon iTunesHelper.exe that runs iTunes when the iPodService detects an iPod.

Re:Kernel mode driver (4, Informative)

Tim C (15259) | more than 5 years ago | (#24969569)

Yes, they do (it's one of the things I particularly dislike about iTunes), but just running as SYSTEM doesn't mean it runs in kernel space - in the same way as running as root doesn't make it part of the kernel on Linux.

Re:Kernel mode driver (0)

Anonymous Coward | more than 5 years ago | (#24969591)

Well, there's the custom USB drivers that handle Disk Mode capabilities. And the CD ripper. And the CD burner. None of those have anything to do with DRM.

Re:Kernel mode driver (0)

Anonymous Coward | more than 5 years ago | (#24969617)

nah - its simpler than that. itunes uses a device driver to manipulate the ipod, and drivers can run in ring 0 in windows. buddy drivers cause bsods, apple writes buggy code.

2 funny (1)

jriding (1076733) | more than 5 years ago | (#24969275)

Does anyone find the humor in the fact that Apple and Windows are not playing well together???

Sigh. (0)

The Fanta Menace (607612) | more than 5 years ago | (#24969285)

How can an operating system be so stupidly written that what should be a user application can bring down the entire thing? What is iTunes doing that needs to run at a privileged level?

Re:Sigh. (5, Informative)

Dynedain (141758) | more than 5 years ago | (#24969399)

iTunes installs its own CD drivers to manage ripping and burning, as well as always-on "helper" and updater processes, in addition to drivers for the iPod/iPhone.

Asinine, but then again Apple doesn't follow Windows UI guidelines either.

Re:Sigh. (-1)

robo_mojo (997193) | more than 5 years ago | (#24969411)

How can an operating system be so stupidly written that what should be a user application can bring down the entire thing? What is iTunes doing that needs to run at a privileged level?

DRM

Re:Sigh. (1)

Aphoxema (1088507) | more than 5 years ago | (#24969489)

It's pretty hard to write an application any other way. You can sandbox all you like, but there's always still something connecting all the layers to each other.

Re:Sigh. (1)

figleaf (672550) | more than 5 years ago | (#24969577)

Its most likely the buggy Apple drivers which are causing crashes not iTunes itself.
The buggy drivers must be running in kernel mode.

"Hi, I'm a PC." "...And I'm a Mac." (5, Funny)

AmericanPegasus (1099265) | more than 5 years ago | (#24969291)

"Wow PC, it looks like your Vista users are really having headaches running great software like iTunes 8. Mac runs them just fine."

"You son of a bitch." (Pulls out a gun)

"Whoa PC, whoa, let's not..."

BLAM.

Not Mine (2, Insightful)

usul294 (1163169) | more than 5 years ago | (#24969323)

I had to switch from Ubuntu to check, but iTunes 8 with my iPod is definitely not crashing my Vista Ultimate (free from school, I only keep it because of software for class that requires windows)

Re:Not Mine (1)

oahazmatt (868057) | more than 5 years ago | (#24969415)

I also find the use of the measurement "score" to be a bit odd. A score is what, 20 people? How many scores are we talking about? And how many confirmed scores of Vista users are out there? It's a very odd way to calculate affected users. (Plus, we've not even gotten into what other common software (other than Vista and iTunes) that these users are running. It could be something relating to Weatherbug or that Windows AV 2008 thing going around.

My advice (5, Informative)

Kredal (566494) | more than 5 years ago | (#24969345)

This happened to me... I read the Apple thread, and followed simple instructions... unplugged my HP printer, and it stopped the BSOD's when I plugged in my iPhone. Most people are saying the problem is with the Apple USB drivers screwing with the drivers for HP printers and Logitech mice/keyboards. There may be other devices that cause the problem as well, but those two are the biggies.

So until iTunes 8.1 is released, I can either charge my phone or print... but not both at the same time!

Re:My advice (2)

Dynedain (141758) | more than 5 years ago | (#24969445)

So until iTunes 8.1 is released, some people can either charge their phones or use their keyboards... but not both at the same time!

Re:My advice (0)

Anonymous Coward | more than 5 years ago | (#24969523)

Or, you know, you could plug your iPhone into the power adapter that was provided with your phone.

Re:My advice (1)

Kredal (566494) | more than 5 years ago | (#24969629)

s/charge/sync

Happy?

Best roadblock ad ever (5, Funny)

Sloppy (14984) | more than 5 years ago | (#24969367)

I went to RTFA. Before it showed me the article, though, I got a page that asked, "What are you waiting for? Make the move to Microsoft Vista with confidence."

It's not a Vista problem but Mojave (1)

OffTheLip (636691) | more than 5 years ago | (#24969395)

Let the blame fall where it will

No BSOD here (1)

Sir_Sri (199544) | more than 5 years ago | (#24969401)

I'm on Vista 64 ultimate and no BSOD here with the iPhone.

My speakers makes a wierd sort of distorted gurgling sound when the phone is connected, and then the phone does it's characteristic beep. But no BSOD.

   

You're doing it wrong (-1, Flamebait)

Cajun Hell (725246) | more than 5 years ago | (#24969403)

"I think it's safe to say then that either Apple's USB driver shipped with iTunes 8 is broken on Vista, or it's causing a problem with some other common Vista driver," speculated a user named "Mike de Awesome."

Silly people. Drivers come with kernels, not with the devices that you plug into them. What? Your platform doesn't work that way? Oh. Enjoy your crashes.

Vista ain't done... Dejavu (0, Redundant)

flyingfsck (986395) | more than 5 years ago | (#24969413)

Vista ain't done, till iTunes won't run.

Where did I hear that before?

The fault is (5, Funny)

David Gerard (12369) | more than 5 years ago | (#24969425)

Personally, I blame Linux.

media center (3, Interesting)

roc97007 (608802) | more than 5 years ago | (#24969443)

Wow, and here I was thinking it's time to upgrade the media center from that elderly, barely supported (but solid) XP Media Center Edition, to Vista. 26 gigs of music, and no way to get it on our ipods... Yeesh. Oh, I know it'll be fixed, but stories like this give me chills.

Upon re-reading that, it sounded like I'm dissing Microsoft. Not really, just prudently waiting for these kinds of issues to settle -- no matter who's fault they are -- before thinking about upgrading. By then, the CPU upgrade necessary to run Vista should be really cheap. :-)

This is off topic, but I have to say it: I may have to turn in my Linux geek hat for saying this, but I've been running XP Media Center Edition 2005 since it came out, under heavy daily use, and have not had a single bluescreen of death. Not one. (Nobody is more surprised than me. :-))

Obviously, this is Dell's fault (1)

WillAffleckUW (858324) | more than 5 years ago | (#24969483)

After all, software and OS manufacturers never ever cause any problems, so it must be the hardware manufacturer.

Plus, it will certainly not be included in the warranty.

(caveat - we got rid of our Vista machines)

Who uses iTunes on Windows? (4, Insightful)

gelfling (6534) | more than 5 years ago | (#24969509)

Geesh the last three versions were bloated to the heavens. I think it takes about a minute to start now. A least few recent versions flat out crashed or did not update correctly. And is there any piece of application software that takes more time to update than iTunes? I don't think so.

I hate ITunes (0)

Anonymous Coward | more than 5 years ago | (#24969531)

ITunes for Windows is one of the all-time worst programs I've /ever/ installed on a PC. QuickTime botches several file formats in browsers, most notably TIFF. It's a resource hog. It launches all sorts of crap at startup; if you disable the crap, ITunes will re-enable the crap the next time it's launched. It's bloated; ITunes really doesn't need to include a freakin' browser and QTime.

It's a horrible, horrible PoS.

No Problems Here (1)

Itchyeyes (908311) | more than 5 years ago | (#24969639)

Running, Vista x64, iTunes 8, with an iPhone 3G. No problems so far.

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