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Circuit City Closes Its Doors For Good

ScuttleMonkey posted more than 5 years ago | from the gonna-have-a-heart-attack-and-die-from-not-surprise dept.

Businesses 587

bsharma is amongst the hordes of people wanting us to share the news that long beleaguered retailer Circuit City has finally decided to close for good, asking for court approval to close the remaining 567 US stores. "Whalin said management mistakes over the past few years combined with the recession brought down Circuit City. 'This company made massive mistakes,' he said, citing a decision to get rid of sales people and other mismanagement. What's more, given the credit market freeze, Whalin added that no manufacturer wants to sell to any retailer who doesn't have money to pay for the merchandise. At the same time, Whalin said there's still a very slim chance that one or more firms that have expressed an interest in buying Circuit City could still buy it out of bankruptcy over the next few days."

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Main mistake they made? (5, Interesting)

It doesn't come easy (695416) | more than 5 years ago | (#26488281)

The main mistake Circuit City made IMHO was that their prices were always higher than their primary competitors (Best Buy, CompUSA, etc.). They had a policy that they would match the price of any competitor; however, they wouldn't beat the competitor's price. Of course, their high pressure sales tactics didn't help either but my main gripe was their advertised prices.

Only matching a competitor's price (and not beating the price) meant they were basically forcing their customers to do their job, i.e. price shop their competition. If I find two stores selling the same item, and one store is less than the other, I'm going to the lower priced store. The only time I'd consider going to the higher priced store would be if they gave me a price LOWER than their competitor. A price match is meaningless.

Maybe they changed their policy in later years (after I stopped visiting their stores), I don't know, but the negative perception I developed about them persists to this day. And now they're gone. I wonder if they learned anything?

Re:Main mistake they made? (5, Interesting)

bdenton42 (1313735) | more than 5 years ago | (#26488479)

My issue with them was that several times when I would go to their store to buy their advertised loss leader... they wouldn't have it. Then I would go across the street to BB and pricematch, and BB almost never seemed to have a problem with having something in stock. At some point I just stopped going to CC completely... I'm surprised they lasted as long as they did.

Re:Main mistake they made? (-1, Troll)

Anonymous Coward | more than 5 years ago | (#26489081)

"CmdrTaco" is a white male with a stocky build and a goatee. He responded to my ad to be interviewed for this article wearing only leather pants, leather boots and a leather vest. I could see that both of his nipples were pierced with large-gauge silver rings.

Questioner: I hope you won't be offended if I ask you to prove to me that you're a nullo. Just so that my readers will know that this isn't a fake.

CmdrTaco: Sure, no problem. (stands and unbuckles pants and drops them to his ankles, revealing a smooth, shaven crotch with only a thin scar to show where his genitals once were).

Q: Thank you. That's a remarkable sight.

(laughs and pulls pants back up). Most people think so.

Q: What made you decide to become a nullo?

(pauses). Well, it really wasn't entirely my decision.

Q: Excuse me?

The idea wasn't mine. It was my lover's idea.

Q: Please explain what you mean.

Okay, it's a long story. You have to understand my relationship with Hemos before you'll know what happened.

Q: We have plenty of time. Please go on.

Both of us were into the leather lifestyle when we met through a personal ad. Hemos's ad was very specific: he was looking for someone to completely dominate and modify to his pleasure. In other word, a slave.

The ad intrigued me. I had been in a number of B&D scenes and also some S&M, but I found them unsatisfying because they were all temporary. After the fun was over, everybody went on with life as usual.

I was looking for a complete life change. I wanted to meet someone who would be part of my life forever. Someone who would control me and change me at his whim.

Q: In other words, you're a true masochist.

Oh yes, no doubt about that. I've always been totally passive in my sexual relationships.

Anyway, we met and there was instant chemistry. Hemos is about my age and is a complete loser. Our personalities meshed totally. He's very dominant.

I went back to his place after drinks and had the best sex of my life. That's when I knew I was going to be with Hemos for a long, long time.

Q: What sort of things did you two do?

It was very heavy right away. He restrained me and whipped me for quite awhile. He put clamps on my nipples and a ball gag in my mouth. And he hung a ball bag on my sack with some very heavy weights. That bag really bounced around when Hemos fucked me from behind.

Q: Ouch.

(laughs) Yeah, no kidding. At first I didn't think I could take the pain, but Hemos worked me through it and after awhile I was flying. I was sorry when it was over.

Hemos enjoyed it as much as I did. Afterwards he talked about what kind of a commitment I'd have to make if I wanted to stay with him.

Q: What did he say exactly?

Well, besides agreeing to be his slave in every way, I'd have to be ready to be modified. To have my body modified.

Q: Did he explain what he meant by that?

Not specifically, but I got the general idea. I guessed that something like castration might be part of it.

Q: How did that make you feel?

(laughs) I think it would make any guy a little hesitant.

Q: But it didn't stop you from agreeing to Hemos's terms?

No it didn't. I was totally hooked on this man. I knew that I was willing to pay any price to be with him.

Anyway, a few days later I moved in with Hemos. He gave me the rules right away: I'd have to be naked at all times while we were indoors, except for a leather dog collar that I could never take off. I had to keep my balls shaved. And I had to wear a butt plug except when I needed to take a shit or when we were having sex.

I had to sleep on the floor next to his bed. I ate all my food on the floor, too.

The next day he took me to a piercing parlor where he had my nipples done, and a Prince Albert put into the head of my cock.

Q: Heavy stuff.

Yeah, and it got heavier. He used me as a toilet, pissing in my mouth. I had to lick his asshole clean after he took a shit, too. It was all part of a process to break down any sense of individuality I had. After awhile, I wouldn't hesitate to do anything he asked.

Q: Did the sex get rougher?

Oh God, yeah. He started fisting me every time we had sex. But he really started concentrating on my cock and balls, working them over for hours at a time.

He put pins into the head of my cock and into my sack. He attached clothespins up and down my cock and around my sack. The pain was pretty bad. He had to gag me to keep me from screaming.

Q: When did the idea of nullification come up?

Well, it wasn't nullification at first. He started talking about how I needed to make a greater commitment to him, to do something to show that I was dedicated to him for life.

When I asked him what he meant, he said that he wanted to take my balls.

Q: How did you respond?

Not very well at first. I told him that I liked being a man and didn't want to become a eunuch. But he kept at me, and wore me down. He reminded me that I agreed to be modified according to his wishes, and this is what he wanted for me. Anything less would show that I wasn't really committed to the relationship. And besides, I was a total bottom and didn't really need my balls.

It took about a week before I agreed to be castrated. But I wasn't happy about it, believe me.

Q: How did he castrate you?

Hemos had a friend, Zonk, who was into the eunuch scene. One night he came over with his bag of toys, and Hemos told me that this was it. I was gonna lose my nuts then and there.

Q: Did you think of resisting?

I did for a minute, but deep down I knew there was no way. I just didn't want to lose Hemos. I'd rather lose my balls.

Zonk restrained me on the living room floor while Hemos videotaped us. He used an elastrator to put a band around my sack.

Q: That must have really hurt.

Hell yeah. It's liked getting kicked in the balls over and over again. I screamed for him to cut the band off, but he just kept on going, putting more bands on me. I had four bands around my sack when he finished.

I was rolling around on the floor screaming, while Hemos just videotaped me. Eventually, my sack got numb and the pain subsided. I looked between my legs and could see my sack was a dark purple. I knew my balls were dying inside.

Hemos and his friend left the room and turned out the light. I lay there for hours, crying because I was turning into a eunuch and there wasn't anything I could do about it.

Q: What happened then?

Eventually I fell asleep from exhaustion. Then the light switched on and I could see Hemos's friend kneeling between my legs, touching my sack. I heard him tell Hemos that my balls were dead.

Q: How did Hemos react?

Very pleased. He bent down and felt around my sack. He said that it felt cold.

Zonk told me that I needed to keep the bands on. He said that eventually my balls and sack would dry up and fall off. I just nodded. What else could I do at that point?

Q: Did it happen just like Zonk said?

Yeah, a week or so later my package just fell off. Hemos put it in a jar of alcohol to preserve it. It's on the table next to his bed.

Q: How did things go after that?

Hemos was really loving to me. He kept saying how proud he was of me, how grateful that I had made the commitment to him. He even let me sleep in his bed.

Q: What about the sex?

We waited awhile after my castration, and then took it easy until I was completely healed. At first I was able to get hard, but as the weeks went by my erections began to disappear.

That pleased Hemos. He liked fucking me and feeling my limp cock. It made his dominance over me even greater.

Q: When did he start talking about making you a nullo?

A couple of months after he took my nuts. Our sex had gotten to be just as rough as before the castration. He really got off on torturing my cock. Then he started saying stuff like, "Why do you even need this anymore?"

That freaked me out. I always thought that he might someday take my balls, but I never imagined that he'd go all the way. I told him that I wanted to keep my dick.

Q: How did he react to that?

At first he didn't say much. But he kept pushing. Hemos said I would look so nice being smooth between my legs. He said my dick was small and never got hard anymore, so what was the point of having it.

But I still resisted. I wanted to keep my cock. I felt like I wouldn't be a man anymore without it.

Q: So how did he get you to agree?

He didn't. He took it against my will.

Q: How did that happen?

We were having sex in the basement, and I was tied up and bent over this wooden bench as he fucked me. Then I heard the doorbell ring. Hemos answered it, and he brought this guy into the room.

At first I couldn't see anything because of the way I was tied. But then I felt these hands lift me up and put me on my back. And I could see it was Zonk, the guy who took my nuts.

Q: How did you react?

I started screaming and crying, but the guy just gagged me. The two of them dragged me to the other side of the room where they tied me spread eagled on the floor.

Zonk snaked a catheter up my dick, and gave me a shot to numb my crotch. I was grateful for that, at least. I remember how bad it hurt to lose my balls.

Q: What was Hemos doing at this time?

He was kneeling next to me talking quietly. He said I'd be happy that they were doing this. That it would make our relationship better. That kind of calmed me down. I thought, "Well, maybe it won't be so bad."

Q: How long did the penectomy take?

It took awhile. Some of the penis is inside the body, so he had to dig inside to get all of it. There was a lot of stitching up and stuff. He put my cock in the same jar with my balls. You can even see the Prince Albert sticking out of the head.

Then they made me a new pisshole. It's between my asshole and where my sack used to be. So now I have to squat to piss.

Q: What has life been like since you were nullified?

After I got over the surgery and my anger, things got better. When I healed up, I began to like my smooth look. Hemos brought friends over and they all admired it, saying how pretty I looked. It made me feel good that Hemos was proud of me.

Q: Do you have any sexual feeling anymore?

Yes, my prostate still responds when Hemos fucks me or uses the buttplug. And my nipples are quite sensitive. If Hemos plays with them while fucking me, I have a kind of orgasm. It's hard to describe, but it's definitely an orgasm.

Sometimes Hemos says he's gonna have my prostate and nipples removed, but he's just kidding around. He's happy with what he's done to me.

Q: So are you glad Hemos had you nullified?

Well, I wouldn't say I'm glad. If I could, I'd like to have my cock and balls back. But I know that I'm a nullo forever. So I'm making the best of it.

Hemos and I are very happy. I know that he'll take care of me and we'll be together always. I guess losing my manhood was worth it to make that happen for us.

Re:Main mistake they made? (5, Funny)

megamerican (1073936) | more than 5 years ago | (#26488499)

That pretty much sums it up. The only reason to go to a Circuit City was to avoid crowds.

Re:Main mistake they made? (4, Interesting)

bigstrat2003 (1058574) | more than 5 years ago | (#26488973)

Not quite. At Circuit City I could buy a tube of thermal grease in a pinch. You can't do that at Best Buy, or anywhere else in my town. I'll be sad to see them go, just because they were the one business willing to carry somewhat niche products like that.

Re:Main mistake they made? (3, Insightful)

jythie (914043) | more than 5 years ago | (#26489055)

I felt the same way about CompUSA.

Hard-to-find items (2, Insightful)

phorm (591458) | more than 5 years ago | (#26488981)

I'm not sure what actual CC stores are like - since most here are bought out "radio shack" stores -, but the local "Source/Circuit City" store was the only bloody place that I could find that would sell desolding braid (used to suck up solder off of PCB's etc). Hardware stores, electronics stores, etc, plenty of them had solder and crappy soldering guns, but CC was the only one that actually carried the desoldering braid.

It also cost me $5.99 for a little 5ft braid, and the saleperson charged $6.99 (until I picked up the price sign, brought it to him, and got a refund at the cost of my contact info)... so I can see how their prices aren't helping them.

Re:Main mistake they made? (0)

Anonymous Coward | more than 5 years ago | (#26489019)

The only reason to go to a Circuit City was to avoid crowds.

In exchange for crowds of pushy sales people, no thanks.

Re:Main mistake they made? (2, Interesting)

Usefull Idiot (202445) | more than 5 years ago | (#26488527)

The main mistake Circuit City made IMHO was that their prices were always higher than their primary competitors (Best Buy, CompUSA, etc.).

Circuit City more expensive than Best Buy? It has not been like that in the last 10+ years, at least not in my area. I wouldn't be overly concerned, but now Best Buy is the only shop within at least 60 miles. Guess I have to go exclusively web.

Re:Main mistake they made? (1)

Anonymous Coward | more than 5 years ago | (#26488573)

I have all those big stores nearby and go exclusively web. Web is always cheaper (including shipping) for me.
The only time I'd choose a brick & mortar shop is if I wanted to test and return the product as the web way would charge you shipping.

Re:Main mistake they made? (1)

cbreaker (561297) | more than 5 years ago | (#26488813)

Yea okay glad I'm not the only one that noticed Circuit City prices being better than Best Buy for the majority of their items. That, and at least around here the staff at the three local Circuit City stores were always a lot more accommodating and friendly than Best Buy.

Re:Main mistake they made? (1)

Macrat (638047) | more than 5 years ago | (#26488913)

Circuit City more expensive than Best Buy?

Yup. Usually by at least 10%.

Re:Main mistake they made? (4, Interesting)

oneiros27 (46144) | more than 5 years ago | (#26488553)

From what I remember, in the late 1980s/early 1990s they'd give you 10% over the difference in price. (so if it was $100 less somewhere else, they've give you a $110 refund).

By the time I saw my first Best Buy in the DC area (mid 1990's), they had stopped doing it.

They also used to be one of the few places that actually made good on their extended warranty -- if you had to bring it in 3 times for service, you got a replacement (either same or equivalent model).

Oh well ... yet another memory of my childhood gone (Service Merchandise, Erol's, etc.)

Re:Main mistake they made? (2, Informative)

Thelasko (1196535) | more than 5 years ago | (#26488943)

From what I remember, in the late 1980s/early 1990s...

From what I remember, in the late 1980s/early 1990s we didn't have Circuit City or Best Buy here in Chicago. The electronics stores around here were called Highland, Silo, and Omni. They all went out of business during the recession of the early 1990s. [wikipedia.org] It seems like history has repeated itself once again. Lesson learned, don't hold stock in electronics retailers during a recession.

Re:Main mistake they made? (1)

morgan_greywolf (835522) | more than 5 years ago | (#26488569)

Of course, their high pressure sales tactics didn't help either

A habit they undoubtedly picked up from their involvement with InterTAN, which never did get rid of their Tandy Brain Damage.

Re:Main mistake they made? (2, Interesting)

SBrach (1073190) | more than 5 years ago | (#26488571)

Theur main mistake was tying their business model to selling consumer electronics warrantys and then not adapting when Walmart undercut the price of those warantys by 300%.

Re:Main mistake they made? (2, Insightful)

cbreaker (561297) | more than 5 years ago | (#26488899)

It's not a question of adapting. WalMart has so much purchasing power that they can bully the service centers into offering WalMart customers rock bottom prices for servicing their products.

WalMart is a dangerous company. They can put other business out of business because they can sell for lower prices than anyone else could ever afford to do, because WalMart is so huge and is the only choice of shopping places in many parts of the country.

Re:Main mistake they made? (1, Informative)

Anonymous Coward | more than 5 years ago | (#26488957)

I don't know if you know a whole lot about the industry or not. But the reason these companies, BBY, CCYT, and CompUSA were/are so hard set on selling you their service/repair plans is because they aren't making much money at all on the products people buy. You go into any BM electronics shop and buy a laptop, or desktop, that is advertised in a flyer or discounted, the company may make a whole $5-$50 on the said product. The margins really are ever declining and the only way to get the consumer what they want, at the price they want is to push the sales people to sell attachments, and warranty's with positive margin dollars. Walmart will continue to do well in the electronics field because they can sell volume, at low margin, and make up for the low margin sales in apparel, and other misc departments.

Re:Main mistake they made? (5, Interesting)

orclevegam (940336) | more than 5 years ago | (#26488633)

Compounding their sin of higher prices they also had the singularly least helpful (or knowledgeable) staff of just about any store I've ever been to. The selection was also rather poor often missing products from major vendors. They tended to try to cram overpriced and unneeded warranty programs down your throat as well. The final insult however was almost every time I've ever been in a Circuit City some moron would be in the back with the car stereo systems cranked to max volume, the bass knob broken off on 11, and some truly horrid radio station tuned in. Simply stepping in the front door was usually an invitation to permanent hearing damage and a pounding headache for a few hours.

Re:Main mistake they made? (3, Funny)

Xtravar (725372) | more than 5 years ago | (#26488839)

Huh, I find that my CC has smarter and more helpful people than the local BB.

Now that I've typed that, we need a competitive electronics store that can be abbreviated DD. Dick's Digitals? Digital Dungeon?

Then we can say "Let's go to double D" and have a good laugh.

Prices higher? (1)

cbreaker (561297) | more than 5 years ago | (#26488785)

I didn't find that to be true. Not in the last few years, anyways.

I've purchased a lot of stuff from Circuit City in the last few years because their staff was always nicer and their prices were always a few percent less. If not, they'd match it and I'd buy from Circuit City on a price match over Best Buy.

This really sucks. CompUSA gone, and now Circuit City. No more Tweeter..

Best Buy bites, and it's going to suck when I want to buy a TV next time. It already sucks when I need to buy some computer part or something quickly, because since CompUSA went under, Best Buy and Circuit City pretty much stopped carrying computer components.

Re:Main mistake they made? (1)

plague3106 (71849) | more than 5 years ago | (#26488887)

Did that policy change? Because I was going to buy a camera recently and they would match and beat the price by 10%, but the price in the computer was already "matched" even though no one updated the shelf price. Still bought the camera though.. better than having the door mongoloid at best buy harrass me.

Re:Main mistake they made? (4, Interesting)

CrkHead (27176) | more than 5 years ago | (#26488995)

I put in my time at Circuit City many years ago. Around the end of that time they had just started moving some departments from commission to hourly. I say this is the #1 reason they eventually tanked. Commisioned people are more motivated. Good commissioned people are more interested in repeat business than the immediate sale.
I haven't paid any attention to CE retailers and I'm not one to really go to the big box stores as a consumer too often. I do know that when I started working for CC beating a competitor's price by 10% of the difference was new in the industry and we did shop and match competitor's prices (We'd go in with hidden mics and record model prices).

Re:Main mistake they made? (1, Funny)

Anonymous Coward | more than 5 years ago | (#26489129)

The only time I'd consider going to the higher priced store would be if they gave me a price LOWER than their competitor.

The only time I'd consider going to a higher priced store is when the lower priced store is Walmart.

More than mismanagement (5, Funny)

SomeJoel (1061138) | more than 5 years ago | (#26488285)

I guess the business model of high prices, unfriendly sales staff and poor quality merchandise didn't pan out for them.

Re:More than mismanagement (4, Informative)

rudeboy1 (516023) | more than 5 years ago | (#26488587)

Agreed. I bought some memory there a while back, through their in-store pickup option. I paid for it online, drove to the store, and had to wait 30 MINUTES for them to figure out how to process my order. Without exception, every time I went in to a Circuit City, I left disgusted and vowing to avoid shopping there again.

Incidentally, now that CC is closed, that mantle is being passed on to Fry's. The reps never know anything, assuming you can actually get one to help you, and they never have to part I'm looking for. It's either not stocked anymore, or they're always sold out of it. Sure it's fun to go in there and drool at the TVs, but I'm sticking to Newegg from now on.

Re:More than mismanagement (2, Interesting)

bb5ch39t (786551) | more than 5 years ago | (#26489109)

The Fry's that I live near is good only because it is huge. Nobody knows much of anything. And, for some reason, none of my credit cards will successfully swipe at their registers. Not even the one that was only 2 weeks old. That makes paying a real PITA. Guess that it's Web-only for me. Too bad as I like to browse.

Re:More than mismanagement (1)

jd (1658) | more than 5 years ago | (#26488649)

I don't know why, it works for Microsoft and used to work wonders for IBM and AT&T. In fact, most stores adopt the last two, these days. (I can't remember the last time I saw a friendly salesperson, or merchandise that actually worked to any meaningful standard. Not just physical merchandise, either. It can take 3-5 days for a text message to go from one coast to the other in the US over T-Mobile.) Mind you, that could be why everything has gone to hell in a handbasket.

Re:More than mismanagement (1)

Greggor (1097019) | more than 5 years ago | (#26488897)

High prices -- yes. Poor quality merchandise -- yes. Unfriendly sales staff? No. As a former CC employee, I could tell you that we never did anything that wasn't mandated by management. Most of the bad attitude sales staff gets is undeserved.

Good Riddance (0)

Anonymous Coward | more than 5 years ago | (#26488305)

Good Riddance

Re:Good Riddance (1)

Jonah Bomber (535788) | more than 5 years ago | (#26488535)

My only regret is that now all we've got is those Fascists at Best Buy.

Re:Good Riddance (1)

AJWM (19027) | more than 5 years ago | (#26488983)

Look around, there may be competitors.

Locally in the Denver area, we've got Ultimate Electronics which advertises price competitiveness with BB and CC. They used to be a high-end stereo/home-entertainment chain but were bought out a year or so ago and seem to have moved toward a more mass market approach.

For computer stuff there's Microcenter, usually better deals and more choice than Best Buy, roughly equivalent to Fry's (which we don't have in Denver) for parts, etc.

sucks for the employees (3, Funny)

Uberbah (647458) | more than 5 years ago | (#26488309)

But the management was the worst of the worst. I think there was a factory in Argentina where the union kept the shop going after the owners went bust. Too bad the 30,000 employees of Circut City that still have their souls couldn't do the same thing.

Re:sucks for the employees (1)

Abreu (173023) | more than 5 years ago | (#26488597)

There's also a beverages company here in Mexico where the union took over the bankrupt company and sucessfully turned it around...

Re:sucks for the employees (4, Informative)

greenguy (162630) | more than 5 years ago | (#26489035)

I think there was a factory in Argentina where the union kept the shop going after the owners went bust.

Actually, there were close to 200 of them. You can learn quite a lot about it here [thetake.org] , and in a couple of months, you should be able to buy my translation of The Silent Change, which is mentioned there.

Re:sucks for the employees (1)

Uberbah (647458) | more than 5 years ago | (#26489119)

You can learn quite a lot about it here, and in a couple of months, you should be able to buy my translation of The Silent Change, which is mentioned there.

Your translation? Does that mean it's going to be like the Spanish dub of Raiders of the Lost Ark, where it sounds like one guy did all the voices in the movie - including the girl's?

Please god (1, Interesting)

Anonymous Coward | more than 5 years ago | (#26488313)

Make BestBuy next!

With Circuit City and CompUSA all but gone... (2, Insightful)

magsol (1406749) | more than 5 years ago | (#26488339)

...what's to stop Best Buy from inflating their already-borderline-ridiculous prices even further?

Re:With Circuit City and CompUSA all but gone... (4, Insightful)

log0n (18224) | more than 5 years ago | (#26488361)

Their own bankruptcy?

Consumers are clearly using their purchase power to go where the deals are (online). BB will be the next to go if they don't compete.

Re:With Circuit City and CompUSA all but gone... (4, Insightful)

michaelwigle (822387) | more than 5 years ago | (#26488459)

You know, I was thinking the same thing. It seems to me that brick and mortar companies are going to have to re-invent themselves as true customer service companies if they want to stay in business. They are never going to beat online retailers on price even with shipping costs. If BB can provide informed sales staff and a good selection of products that is at least close to online prices they may have a chance.

Re:With Circuit City and CompUSA all but gone... (1)

morgan_greywolf (835522) | more than 5 years ago | (#26488639)

You mean except for WalMart. Sorry, but very often on electronics and computer accessories, the prices one can get a WalMart are very competitive with online retailers these days.

OTOH, WalMart only stocks limited items. If they don't have what you want, it doesn't really matter.

Re:With Circuit City and CompUSA all but gone... (4, Interesting)

Grishnakh (216268) | more than 5 years ago | (#26489161)

Sorry, but Wal-Mart simply isn't competitive with online retailers for electronics and computers. First, as you noted, they only stock limited items. But, if they don't have what you want, it DOES matter, because you not only wasted a trip (time and gas), but you had to deal with the hell of going to Wal-Mart and being around their annoying customers. Maybe Wal-Mart customers aren't so bad where you live, but here in Arizona, going to a Wal-Mart is not a fun experience, unless you like tripping over countless undisciplined children running amok and throngs of non-English speaking customers who walk very slowly and always insist on taking up the entire aisle, instead of staying to one side so you can get by. And good luck not having someone run into your car in the parking lot.

For clothes, housewares, and many other goods, Target is a much, much nicer and less stressful place to shop, but they don't have many computer parts.

Re:With Circuit City and CompUSA all but gone... (1)

jedidiah (1196) | more than 5 years ago | (#26488697)

It's interesting that everyone is saying this because the latest
BestBuy built in my area is quite uninspiring. It looks like it
was the victim of mindless cost cutting. The store feels small
and cramped and it looks like selection has been cut back
considerably.

Infact, I am not sure I wouldn't rather just keep on going to
the old one we went to before this one was built. The old one
really makes the new one look bad.

I've seen this effect with Toysrus too, where the newer stores
are smaller and/or have a bunch of extra other crap thrown in
(like a babiesrus) inside the space that should be all Toys.

It really guts the excitement potential of shopping at the brick
and mortar variant.

Oddly enough, the local circuit city was very respectable in this respect.

Re:With Circuit City and CompUSA all but gone... (5, Interesting)

Iphtashu Fitz (263795) | more than 5 years ago | (#26488703)

An aunt of mine recently decided to splurge on an HDTV. She'd looked at what was available at Best Buy, Sears, etc. and found a nice 40" Sony at Best Buy that she really liked. But she wanted to buy the tv from a local store, not a big box store, for a number of reasons. She's the kind of person who believes in "mom & pop" types of outfits. She's also a photographer and wanted to use the HDTV to view photos from her computer. We went to the local store she was interested in and found the same Sony there. The sales rep bent over backwards to help us out and answer all our questions. I was impressed when my aunt started asking about viewing photos and pulled a photo CD out of her purse. The guy ran around the store, found a DVD player, hooked it up to the tv she was interested in, and let her view the photos. Then she started noticing some of the other HDTV's there and asked if she could view the photos on any of them. So the guy figured out where the feed to all the tvs in that section was and hooked the DVD player up to it, so my aunt was able to look at her photos on a dozen different HDTVs all at the same time.

We decided to do a little more shopping around and grab some lunch before making a decision. We stopped back at the Best Buy and saw that it was selling the HDTV for something like $200 less than the local store. We went back to the local place and asked if they'd match the price. The guy ran off for a few seconds and came back and said they could but then couldn't offer us the free local delivery they typically provide. Big deal - we were planning on taking the tv with us anyway. And the local shop offers full warranty & repair service AND will come pick up the tv for free if any work needs to be done on it.

You'll NEVER get those sorts of services from places like Best Buy. My aunt was treated amazingly well throughout the experience, and the local support she'll get is top notch. If she ever has any questions/problems she can call the store and they'll help her out.

My guess is that as the economy manages to sort itself out over the next year or so you'll see a comeback in smaller individual stores, local/regional chains, etc. that provide MUCH better service. I think consumers are becoming more and more savvy when it comes to realizing that they need to think about things like after-sale service & support, and the big box stores simply don't provide that with any sense of reliability or consistency.

Re:With Circuit City and CompUSA all but gone... (-1, Troll)

Anonymous Coward | more than 5 years ago | (#26488885)

So the guy figured out where the feed to all the tvs in that section was and hooked the DVD player up to it, so my aunt was able to look at her photos on a dozen different HDTVs all at the same time.

Oh, and I forgot to mention, my aunt's name is Goatse. After issuing a formal apology to all customers, the store was forced to close due to community outrage. Where will she shop now?

Re:With Circuit City and CompUSA all but gone... (2, Interesting)

LWATCDR (28044) | more than 5 years ago | (#26488911)

My wife and I had almost the same experience. Our fridge died. We went to Best Buy, Home Depot, Lowes.. Everybody said that it would take four of five days to get one delivered. We decided to check out a local place. They had a great fridge for a great price. Then came the delivery, the answer was how about tomorrow?

Re:With Circuit City and CompUSA all but gone... (5, Insightful)

fuzzyfuzzyfungus (1223518) | more than 5 years ago | (#26488915)

Of course, the moral of your story is that the little mom 'n pop store bent over backwards to give you high quality service; but only ended up getting best buy prices... That isn't really an inspiring tale of the victory of the little guy.

Re:With Circuit City and CompUSA all but gone... (2, Funny)

cbreaker (561297) | more than 5 years ago | (#26488985)

What kind of place do you live where there's any "Mom and Pop" television stores? Maybe you have that choice but besides a small hardware store or two, you can't find any independent electronics retailers in all of New England.

1965 called, they want their main street back.

Re:With Circuit City and CompUSA all but gone... (0)

Anonymous Coward | more than 5 years ago | (#26489123)

Locally - central Massachusetts at least I can recommend Vin's TV & Appliance in Shrewsbury, MA. But there are very very few independent electronics retailers. There are more independent appliance stores

Re:With Circuit City and CompUSA all but gone... (4, Insightful)

Archangel Michael (180766) | more than 5 years ago | (#26488987)

You should have paid the $220 more at the local store. They provided the excellent service and deserve it.

Unless you want everyone to provide the same crappy service for cheap prices.

The sales guy earned it, don't you think????

If you ever wonder why you get crappy service at the big box store, it is because when price is all that matters to the customer, then having better informed (higher cost) sales reps is an expense they can't afford.

1) Price
2) Quality
3) Service

Pick any two. If you want better service, reward it.

Re:With Circuit City and CompUSA all but gone... (5, Interesting)

jollyreaper (513215) | more than 5 years ago | (#26489163)

While I do agree with you, I'll take a moment to play Devil's advocate. Small store owners can be dicks just like the big store owners. I do a lot of grocery shopping at hole in the wall ethnic markets and the staff there can be every bit as surly as disaffected slackers in big box stores. The difference (usually) is that good performance goes unrewarded at the big box stores, actually punished at Circuit City since they fired their top salespeople. In a small shop environment, it should be possible for a good salesman to be rewarded for his efforts, therefore you would expect more positive reinforcement and better reps there.

I worked for a computer guy back in '99 as the box stores were rising in prominence. The mom and pop shops couldn't compete with the box stores on price and this guy decided to add PC hardware to his midrange business that was slowly dying off. I told him that trying to make money off of merchandise was ridiculous and that the only way a smaller shop could compete was on service. If we built a proper service department, we might have a shot at surviving. He didn't, I moved on, and from what I've heard of people who have tried running service shops catering to businesses, its a damn rough game to be in these days. Businesses will pay for lawyers and accountants to come in and help as necessary but they seem to think that computer people should be paid the same rates as the janitorial service.

Apple's first big loss to Microsoft was thinking people would pay more for mac quality but the market said Windows wasn't great but good enough. It'll be interesting to see how it goes in the future. The iPods are ridiculously overpriced as mp3 players but those bastards sell like hotcakes. I guess the bit of genius there was equating this to fashion. People will be ruthlessly efficient when it comes to making practical purchases but when it comes to buying impractical things like handbags, shoes, and designer goods, logic and reason go out the fucking window.

Re:With Circuit City and CompUSA all but gone... (3, Insightful)

Paladin128 (203968) | more than 5 years ago | (#26489059)

My guess is that as the economy manages to sort itself out over the next year or so you'll see a comeback in smaller individual stores, local/regional chains, etc. that provide MUCH better service. I think consumers are becoming more and more savvy when it comes to realizing that they need to think about things like after-sale service & support, and the big box stores simply don't provide that with any sense of reliability or consistency.

I wish you were right, but I think the opposite is true. I love local electronics/hi-fi stores. The masses won't go to them, however, because they typically don't stock the low-end, low-priced products, and can't beat Walmart on the prices. In a recession, people won't go for premium.

Re:With Circuit City and CompUSA all but gone... (1)

Kneo24 (688412) | more than 5 years ago | (#26488749)

The problem is providing the informed sales staff. It just won't happen. It probably never happened at CompUSA, I know it never happened at any Circuit City I've visited, Staples to some extent doesn't have it with what little PC stuff they sell, and Every BB I've been into doesn't have it.

No retail store has it unless those employees have taken the time to learn certain things on their own. It's a damn shame if you ask me. Every try to get the specs of a TV at a brick and mortar store, or even their website? A lot of them don't provide that information and if you ask, you get puzzled looks and they shit themselves.

Their managers tend to shit themselves too when they start talking to their manager about the questions I have. I used to have a lot of good fun pulling that stuff when I was younger.

So not only do they need to provide a person with informed sales staff, they also need to provide us with necessary information so that we can make more informed purchasing decisions while we're at the stores, or at the very least doing some shopping online. When I am actually looking to make a purchase, I hate being dragged through the store to a PC that's on the other side so they can look at the manufacturer's website, decide I don't like those specs, and go back and look at another TV, only to repeat the process. And when I'm online, I hate having to go to manually go to each manufacturer's website myself. The information needs to be there.

A lot of online retailers don't do it right too, but at least the prices are better, so they're doing something right. I'm not entirely sure Newegg [newegg.com] has the format right, but they at least provide you with specifications and often decent prices. It would be nice if more online stores provided much of the same service.

Re:With Circuit City and CompUSA all but gone... (1)

FiloEleven (602040) | more than 5 years ago | (#26488589)

BB will be the next to go if they don't compete.

One can only hope...

Re:With Circuit City and CompUSA all but gone... (1, Interesting)

Anonymous Coward | more than 5 years ago | (#26488609)

Where I live, even the mom & pop computer shops are less expensive than Best Buy.

Re:With Circuit City and CompUSA all but gone... (0)

Anonymous Coward | more than 5 years ago | (#26488367)

The internet?

Re:With Circuit City and CompUSA all but gone... (5, Informative)

MozeeToby (1163751) | more than 5 years ago | (#26488415)

...what's to stop Best Buy from inflating their already-borderline-ridiculous prices even further?

Target, Wallmart, Sam's Club, local retailers, amazon, newegg, froogle, etc...

Re:With Circuit City and CompUSA all but gone... (1)

magsol (1406749) | more than 5 years ago | (#26488621)

I find it amusing that, with competition that is still very much alive from other stores like the ones you mentioned, as well as tons of sites on the internet, Best Buy continues to raise their prices. Newegg here I come!

Re:With Circuit City and CompUSA all but gone... (0)

Anonymous Coward | more than 5 years ago | (#26488811)

Frys

Re:With Circuit City and CompUSA all but gone... (4, Insightful)

Daniel Dvorkin (106857) | more than 5 years ago | (#26488431)

There's still Office Depot and similar stores, which you may have noticed are moving into consumer electronics to a degree (e.g., that's where I got my TV.) And, of course, the elephant in the living room: online competition. For items like TV's and stereos, most people are probably more comfortable buying something they can actually see and hear in the store -- but when it comes to, say, buying a printer or an external hard drive, there's really no reason to shop brick-and-mortar.

Re:With Circuit City and CompUSA all but gone... (1)

Xtravar (725372) | more than 5 years ago | (#26488971)

OMG do people shop at Office Depot? I have never seen another customer in that place while I'm there... I always wonder how they make money.

Re:With Circuit City and CompUSA all but gone... (1)

cbreaker (561297) | more than 5 years ago | (#26489023)

Thee used to be some Office Depot's around here.. they all closed.

Staples is still around, but they don't sell TV's.

There's a reason to buy equipment at stores: Sometimes you need it now, want it now, or only have cash to buy it with.

It's also nice to be able to return something at the store immediately and get a refund without having to go through the hassle of boxing, shipping, and waiting for payment.

Re:With Circuit City and CompUSA all but gone... (1, Insightful)

Anonymous Coward | more than 5 years ago | (#26488567)

Newegg. I have no clue why anyone would still buy eletronics from a B&M store.

Re:With Circuit City and CompUSA all but gone... (0)

Anonymous Coward | more than 5 years ago | (#26489025)

Sometimes there is a better deal at Frys electronics than there is at newegg etc.

Re:With Circuit City and CompUSA all but gone... (1)

Xtravar (725372) | more than 5 years ago | (#26489131)

Newegg sneaks ridiculous shipping charges on some items. Yes, most of the expensive stuff has free shipping.

But then try ordering a simple USB SD card reader - it's actually cheaper to pick up from an electronics store, especially if you need a few, because they add the shipping on a per-item basis. It's not logical, really, because the items are shipped in one box... but then they want $2-3 per item. I know adding a fraction of a pound to the package doesn't cost that much.

This is actually one place where Circuit City came to the rescue. They had a $7/each sale on SD readers. The cheapest ones on Newegg were ugly $6 models with $2 shipping. I wanted to get a few (with SD cards) for small Christmas gifts.

Re:With Circuit City and CompUSA all but gone... (1)

mykey2k (42851) | more than 5 years ago | (#26488927)

CompUSA isn't gone... I believe they were purchased by TigerDirect in some deal... (TD has their naysayers but I've never had a problem with them.)

Fortunately too, I can just go to one of their warehouses and my item is always in stock...

-m

Re:With Circuit City and CompUSA all but gone... (1)

LWATCDR (28044) | more than 5 years ago | (#26488991)

Walmart, Sears. Target, and now CompUSA is back.
Actually CompUSA's prices are really not that bad even if the service is at the same level as Circuit City is now.
Not to mention your local stores which may offer better service.

The nightmare is over (0)

Anonymous Coward | more than 5 years ago | (#26488359)

I'd like to thank my coworkers, my ex-manager, and all of the other people at Circuit City Mechanicsburg, PA who helped make this happen.

Letting sales staff go to get cheaper labor DOA (1)

MallocFork (738134) | more than 5 years ago | (#26488389)

Couple of years ago when they let the senior staff go, I knew it was the end.
The couple time I went in after that seemed to show me they were spiraling down

Re:Letting sales staff go to get cheaper labor DOA (1)

PatSand (642139) | more than 5 years ago | (#26488583)

When that event occurred, I decided not to shop at Circuit City. The staff they had up to that point was mostly knowledgeable, helpful, and worth dealing with. After they did this deed, I figured (correctly, as it turned out) that the service would suck supreme--other people confirmed this--and they would start the swirl into oblivion.

Have fun sleeping with the billions of flushed goldfish, Circuit City!

NOOOO !!!! (0)

Anonymous Coward | more than 5 years ago | (#26488435)

i had multiple warranties with circuit shitty. now theyre all gone out the door.

i used to warranty items and then replace em just before teh warranties expired. with brand new top of the line ones. circuit shitty was good at not testing returned items and exchanging them. what will i do now ???

Re:NOOOO !!!! (0)

Anonymous Coward | more than 5 years ago | (#26488503)

What will you do now? Perhaps find somewhere else to run your little scam.

Obvious (5, Funny)

notque (636838) | more than 5 years ago | (#26488457)

But DIVX was just about to take off!

DIVX (1)

AJWM (19027) | more than 5 years ago | (#26488807)

I stayed away from Circuit City stores for probably ten years because of the DIVX nonsense.

In fact even now I think the only purchase I've made at CC in years was a digital converter box because they were the only ones that had in stock something I could use my coupon on before it expired, but that's more because of crappy selection/prices.

The thing is, once you've been turned off of a dealer/manufacturer by some bad practice (hello Belkin, hello Sony), even once that's forgiven there's still a tendency to evaluate them negatively even where price on an item is comparable. (Of course in the case of Belkin, with their router fiasco a while back (inserting ads occasionally), it's not hard to never buy them because their prices are always ridiculous).

Re:Obvious (0)

Anonymous Coward | more than 5 years ago | (#26489107)

Hey DIVX is quite popular, infact I just watched a DIVX movie last night... Oh sorry wrong DIVX.

remember not to fall for "liquidation sales" (2, Informative)

Anonymous Coward | more than 5 years ago | (#26488465)

If you've not seen the behind-the-scenes newstories on liquidations, essentially they raise prices to list and then slowly lower them back to the discount prices. So it's always a ripoff.

What about "The Source" in Canada? (4, Interesting)

CohibaVancouver (864662) | more than 5 years ago | (#26488489)

A few years ago, all the Radio Shacks in Canada were changed into mini "Circuit Cities," branded as "The Source - By Circuit City" - They were the same size as a Radio Shack, but under the Circuit City brand. I wonder what will happen to them...

Here's a picture of one:

http://flickr.com/photos/photofinderguy/2472113998/ [flickr.com]

Re:What about "The Source" in Canada? (4, Funny)

VeNoM0619 (1058216) | more than 5 years ago | (#26488607)

My only question is, why is only the right half of the sign lit up when its a tech store?

Re:What about "The Source" in Canada? (4, Informative)

Shrubbman (3807) | more than 5 years ago | (#26488613)

A few years ago, all the Radio Shacks in Canada were changed into mini "Circuit Cities," branded as "The Source - By Circuit City" - They were the same size as a Radio Shack, but under the Circuit City brand. I wonder what will happen to them...

The article mentions that they'll continue to operate.

Re:What about "The Source" in Canada? (1)

nairnr (314138) | more than 5 years ago | (#26488647)

They are staying open [www.cbc.ca] . They are run by an subsidiary that has already filed for creditor protection in Canada. However they said that holiday sales were strong. They are not part of the US liquidation.

Re:What about "The Source" in Canada? (1)

morgan_greywolf (835522) | more than 5 years ago | (#26488713)

According to the announcement by Circuit City, nothing. In fact, InterTAN (the company that owns the RadioShack/Source by Circuit City" chain in Canada) is trying to buy out its parent company, Circuit City, before it goes under.

Re:What about "The Source" in Canada? (0, Troll)

Anonymous Coward | more than 5 years ago | (#26488715)

Apparently they're closing them. Here's an interview talking about it: http://www.youtube.com/watch?v=oHg5SJYRHA0 [youtube.com]

Re:What about "The Source" in Canada? (1)

panda (10044) | more than 5 years ago | (#26488725)

If you RTFA, you might find out the answer to that question. It does mention "Canadian operations."

Re:What about "The Source" in Canada? (4, Funny)

Xelios (822510) | more than 5 years ago | (#26488819)

Yes, I remember it well. Radio Shack used to be a chain of small stores where everything was overpriced and the employees knew nothing about what they were stocking. Now it's a chain of small stores where everything is overpriced and the employees know nothing about what they're stocking, but it's called The Source. Good game guys.

Re:What about "The Source" in Canada? (1)

grub (11606) | more than 5 years ago | (#26488869)


"The Source by Circuit City" absolutely sucks donkey bag. I love the Olde Days of Radio Shack where you could run in and buy some actual electronic parts. "The Source" is just a shitty Best Buy wanna-be.

Good Riddance (3, Insightful)

Anonymous Showered (1443719) | more than 5 years ago | (#26488493)

Here in Montreal, we have a bunch of stores that are ran by Circuit City, dubbed "The Source by Circuit City". Basically a chain with overpriced items and clueless employees. Doesn't surprise me one bit that their doors are closing, especially with the aggressive market we're in now. Has anyone seen what Dell is selling these days? Pretty much everything, and their prices are the lowest of the low*. Disclaimer: I am a Value Added Reseller (VAR) for Dell.

You hear that? (0, Troll)

bmecoli (963615) | more than 5 years ago | (#26488501)

That's the sound of 100 Best Buy executives fapping.

Sale !!! (3, Insightful)

ruewan (952328) | more than 5 years ago | (#26488547)

Sorry for staff, glad for cheap electronics. Now if only I had money.

Democrats, Republicans (2, Insightful)

AioKits (1235070) | more than 5 years ago | (#26488591)

Seriously, who the hell keeps putting either of those two tags in stories that have no political connotation to them?

Re:Democrats, Republicans (1, Insightful)

Anonymous Coward | more than 5 years ago | (#26488709)

Well, Republicans and Democrats, respectively, I'd guess.

Re:Democrats, Republicans (1, Funny)

Anonymous Coward | more than 5 years ago | (#26489039)

Al-Qaeda!

Re:Democrats, Republicans (0)

Anonymous Coward | more than 5 years ago | (#26489155)

Hi there, I am the assistant to a congressman, I put the tags to help him read the best of slashdot.

Hopefully a trend with crappy companies (2, Insightful)

schwit1 (797399) | more than 5 years ago | (#26488661)

Every industry has its version of Circuit City. Chrysler's a shining example. Screw bailing them out. They need to adapt or die.

The Nightmare is Over (1, Insightful)

Greggor (1097019) | more than 5 years ago | (#26488665)

I'd like to thank my coworkers, managers, and all of the other people at Circuit City Mechanicsburg, PA who helped make this happen. Seriously, folks. This needed to happen. Circuit City, in the past couple years, resembled a sick dog that was just asking to be put out of its misery. Now the healing can start.

I'm sure everyone is wondering also... (1)

madmaxmedia (775327) | more than 5 years ago | (#26488705)

When will I be able to buy a bunch of stuff at their liquidation sale for 80% off?

What'll be interesting.. (3, Interesting)

Seakip18 (1106315) | more than 5 years ago | (#26488773)

is hearing all of the stories that are going to come out of the liquidation.

I bet these employees have been holding it in for a long to come out. Now, with the store going away, they might give us a little insight to why they failed so badly.

compare and contrast with the apple stores (4, Informative)

jollyreaper (513215) | more than 5 years ago | (#26488937)

Well, I have had experience with the old school way of doing things, Beast Buy, Comp Useless, and Circuit Shitty. The advantage they had over the smaller shops is a huge selection and usually steep discounts on big ticket items. The drawback was usually that you got raped on the peripherals and accessories ($20 printer cables you could buy for $2 anyone?) and their staff was usually pig ignorant and useless. Not only that but you also had to deal with scumfuck corporate tactics on returns, were treated like a thief every time you left the stores with mandatory bag searches, etc. Ultimately I both hated these stores but knew they were the only option when I needed something today and couldn't wait for a delivery. The other problem with buying online, especially electronics, is that returns become a nightmare. If I'm buying a big ticket product, I need a place I can return it to if it's broken and I don't want to eat S&H along with 15% restocking fees.

The newer model seems to be represented by the reborn Comp Useless (purchased and owned by Tiger Direct) and the Apple Stores. In the Comp store by me, they're shucked the generalist crap and are tightly focused on computers and electronics. They carry a full range of parts and you can pick out anything you need to build your computer. The tech desks are at the front of the store and there's no walls, it's just you and them. If the people on the sales floor don't have a clue, you can go up and ask a tech and get an answer. I don't know what they're paid but they don't seem as unqualified as the Geek Squad. So far, I've not yet been disappointed but am still keeping a wary eye on them.

The nice part about the Apple store is how they're heavily staffed with people to answer questions and all the toys are out there for you to play with. The traditional big box stores leave you to find your product on your own. As a geek I can muddle along but I have no idea how Joe NotGeek can find what he needs. Apple also schedules classes, has the genius bar (yes, it is a stupid name) open for people to ask whatever questions they need, and tries to demystify computing as much as possible. I won't say they're entirely successful but they are a huge improvement over what you get at the traditional box stores which is nothing.

What it really comes down to is that some business models can be run along the lines of McDonald's and some simply can't. In the restaurant field there will be people who pay $100 for a fine steak and those who will be satisfied with a crappy burger spanked together by surly wage slaves. McDonald's has been enormously successful and will remain so, even as there's a market segment for higher quality fast food stand-in's like Panera's and Quizno's.

The big box stores were the McDonaldizing of electronics and big ticket consumer products. The funny thing is that I thought they would remain as successful as McDonald's and for the same reason. Oddly enough, it looks like the cost-cutting I took for making them profitable did away with whatever vestige of quality that kept people shopping there. It will be interesting to see if there's more of a trend towards competing on service and knowledgeable staffing. Hell, even McDonald's is trying to take a stab at entering the real food market with Chipolte.

One other factor that might also come into play is America's acceptance of cheaply manufactured disposable junk. In good times, people were content to buy a big screen that might be dead in five years because it could always be chucked for the next great thing. People didn't want reliability and durability in their cars because they were trading up every three years. When income is no longer quite so disposable, will people be willing to pay more for quality with the understanding that it costs less in the long-term?

Good Riddance (1)

eric76 (679787) | more than 5 years ago | (#26489017)

Back when CD drives for computers were just becoming popular, I went to Circuit City to buy one. I picked out the particulear one to buy but noticed that the package only mentioned that it was compatible with Windows 95.

I told the salesman that if it didn't work with Windows NT I would bring it back.

The manager was standing behind the salesman and overheard me. He told me in no uncertain terms that if it worked with any computer running Windows 95, they would not accept a return.

So I went elsewhere, picked out the exact same model CD drive, verified that I could return it, and bought it. It worked perfectly.

Since then, I've spent plenty of money at the store that would have accepted its return, if necessary, and not a penny at Circuit City.

In fact, at the time of the CD incident, I needed a new stereo system because my previous has completely quit. I had just what I wanted picked out at Circuit City, but just hadn't bought it yet. Their refusal to accept returns of the CD drive not only killed the CD drive sale, they killed the stereo sale as well. I ended up buying a better stereo for less money at another nearby store.

I don't feel the least bit sorry for Circuit City going under. As far as I'm concerned -- Good Riddance.

Who pays full retail? (1)

bizitch (546406) | more than 5 years ago | (#26489121)

It's the same business model as Best (worst) Buy - and I never understood it.

1) Full Retail Prices
2) High Pressure Sales douchebags
3) Lots of products with unique model numbers to hinder comparison shopping

Did they just run out idiots to hose? Are the idiots that patronized that store chain just out of money?

Goodbye - Good Riddance - what took you so long?

Hey what is this internet thing? Can you buy shit on that?

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