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Dell Defect Turning 2.2GHz CPU Into 100MHz CPU?

ScuttleMonkey posted more than 3 years ago | from the making-the-pr-department-work-for-their-paycheck dept.

Bug 314

jtavares2 writes "In what is being dubbed Throttlegate, scores of users on many message boards have been complaining about nexplicably aggressive throttling policies on their Dell Latitude E6500 and E6400 laptops which cause their CPUs to be throttled to less than 5% of their theoretical maximums even while at room temperatures. In many cases, the issue can be triggered just by playing a video or performing some other trivial, but CPU intensive, task. After being banned [PDF] from the Dell Forums for revealing 'non-public information,' one user went so far as to write and publish a 59-page report [PDF] explaining and diagnosing the throttling problem in incredible detail. Dell seems to be silent on the issue, but many users are hoping for a formal recall."

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314 comments

First Post (5, Funny)

Anonymous Coward | more than 3 years ago | (#30274700)

Comes a bit slower at 100 MHz. I'll probably get second or third, damn Dell laptop.

scours of users (2, Funny)

Finallyjoined!!! (1158431) | more than 3 years ago | (#30274728)

Hope they're scourged thoroughly.

I'd happily scour a user. :-)

Better, Faster, Dell (0, Funny)

Anonymous Coward | more than 3 years ago | (#30274876)

choose one

Re:scours of users (0)

foo1752 (555890) | more than 3 years ago | (#30275134)

Actually, it was used as a noun. According to the wiktionary, "scours" is described as "diarrhea in horses and cattle caused by intestinal infection." That sounds about right.

Scours? (1, Funny)

osomoore (1446439) | more than 3 years ago | (#30274730)

I don't mean to rub it in, but I think the word is 'scores'.

Re:Scours? (1)

dcollins117 (1267462) | more than 3 years ago | (#30275060)

scours (used with a sing. or pl. verb) Diarrhea in livestock. It works, sort of.

Re:Scours? (4, Funny)

ShatteredArm (1123533) | more than 3 years ago | (#30276070)

I am frome the 17th cenchurie, ande the worde is moste deffinetlie "scowers."

Has anyone been able to see the report? (5, Funny)

NoYob (1630681) | more than 3 years ago | (#30274746)

I click on the link and well, I think it's being hosted by one of these Dells

Re:Has anyone been able to see the report? (1, Informative)

Anonymous Coward | more than 3 years ago | (#30274886)

I started reading it before it got /.ed. He was able influence the time it took to do a Dell Diagnostic with heat management, that is running it several times in a row monitoring exhaust temperature. As it heats up > 60F it cripples.

As a jab, my MacBook runs at 160F no problems :D

Re:Has anyone been able to see the report? (1, Insightful)

Anonymous Coward | more than 3 years ago | (#30275008)

That makes it sound like it could be a C/F conversion problem.

Re:Has anyone been able to see the report? (1)

Brian Gordon (987471) | more than 3 years ago | (#30275026)

The GPU sensor in my Thinkpad T60 (infamous for heat problems) runs around 95C under high load, and still runs fine after this kind of abuse for years.

The machine powers off when it hits 102C though. But it just shows that if you don't use Dell-quality components your machine will survive without aggressive thermal policies.

Re:Has anyone been able to see the report? (0, Funny)

Anonymous Coward | more than 3 years ago | (#30275130)

I'll still take a 100Mz Dell over a crapintosh.

lawyer: why wait? (1)

alex4u2nv (869827) | more than 3 years ago | (#30274752)

They love these class action kind of stuff.

Re:lawyer: why wait? (1, Interesting)

Anonymous Coward | more than 3 years ago | (#30275916)

Wow. Dell even removed the PDFs.

Oh for the love of god ... Throttlegate? (5, Funny)

0racle (667029) | more than 3 years ago | (#30274762)

Seriously, just STFU.

Re:Oh for the love of god ... Throttlegate? (0, Insightful)

Anonymous Coward | more than 3 years ago | (#30274800)

NOU

Re:Oh for the love of god ... Throttlegate? (5, Funny)

osu-neko (2604) | more than 3 years ago | (#30274812)

Yes, can we scour the editors?

Re:Oh for the love of god ... Throttlegate? (2, Informative)

Anonymous Coward | more than 3 years ago | (#30275150)

Yes, can we scour the editors?

More like scourge the editors

Re:Oh for the love of god ... Throttlegate? (0)

Anonymous Coward | more than 3 years ago | (#30274818)

How about a nice cup of rage?

Re:Oh for the love of god ... Throttlegate? (0)

Anonymous Coward | more than 3 years ago | (#30275914)

How about a nice cup of useless, cynical troll?

Re:Oh for the love of god ... Throttlegate? (4, Insightful)

Anonymous Coward | more than 3 years ago | (#30274866)

I agree...it's no longer clever when *anything* that elicits a response in the media is called ______gate.

OMG, Woodsgate, Golfgate or Tigergate (Tiger Woods Crashes)
OMG, Sungate (Oracle buys Sun)
OMG, Afghanagate (Obama gives new Afghan stragey)
OMG, Slashgate (all the dupes)

It's such a horrible trend, I dub this, GATEGATE.

Re:Oh for the love of god ... Throttlegate? (0)

Anonymous Coward | more than 3 years ago | (#30274928)

Woodsgate?
What is this a golfing "scandal" or chastity device.

Re:Oh for the love of god ... Throttlegate? (5, Funny)

fuzzyfuzzyfungus (1223518) | more than 3 years ago | (#30274986)

You fool! You've opened the MetaGate!

Re:Oh for the love of god ... Throttlegate? (0)

MBCook (132727) | more than 3 years ago | (#30275910)

MeatGate? What kind of meat? Bacon?

ThinkGeek Tactical Bacon?

I'm not sure bacon would be sufficient to keep people out (should you want to make a gated community), but it would be interesting. Bacon makes anything interesting. Except Gigli.

Re:Oh for the love of god ... Throttlegate? (0)

Anonymous Coward | more than 3 years ago | (#30275168)

I'll send you to Hell's Gates if you don't stop whining.

Re:Oh for the love of god ... Throttlegate? (4, Funny)

schon (31600) | more than 3 years ago | (#30275416)

Obama gives new Afghan stragey

You're saying he's gonna redecorate the Oval Office with a throw?

Re:Oh for the love of god ... Throttlegate? (-1, Redundant)

Anonymous Coward | more than 3 years ago | (#30275644)

Stargate?

Re:Oh for the love of god ... Throttlegate? (1)

nomadic (141991) | more than 3 years ago | (#30274984)

Seriously, just STFU.

Hey, it's apparently important enough to write a 56 page report...

Re:Oh for the love of god ... Throttlegate? (4, Funny)

mewsenews (251487) | more than 3 years ago | (#30275068)

Oh, cmon, it's exactly like Watergate. Except completely different.

Many users are hoping for a formal recall (5, Funny)

Anonymous Coward | more than 3 years ago | (#30274770)

I hear Dell is planning to issue a complimentary turbo button for any user experiencing the problem.

Re:Many users are hoping for a formal recall (3, Informative)

D Ninja (825055) | more than 3 years ago | (#30275674)

For those wondering what this is about - Turbo Button [wikipedia.org] .

FTW (5, Funny)

Anonymous Coward | more than 3 years ago | (#30274778)

Energy Star Compliance at it's Best.

Re:FTW (1)

gbarules2999 (1440265) | more than 3 years ago | (#30275192)

Related: How's the battery life on those things?

PDF Mirror (4, Informative)

MBCook (132727) | more than 3 years ago | (#30274784)

Here is a mirror of the PDF: mirror [randallcotton.com] . It was put up by the guy who discovered this, I'm just copying the link.

User/password is "guest" and "guest".

Be warned, it's about 25MB.

Re:PDF Mirror (1)

nstrom (152310) | more than 3 years ago | (#30274870)

Mirror doesn't seem to be working either :(

Re:PDF Mirror (4, Funny)

jtownatpunk.net (245670) | more than 3 years ago | (#30274922)

Maybe it shouldn't have been mirrored on an E6500.

Re:PDF Mirror (1)

xur17 (835191) | more than 3 years ago | (#30276072)

Here's a mirror that has the first file so far (the second one will be added once I can get the file: http://www.sigmirror.com/browse/admin/4438_NOr20 [sigmirror.com]

The E-series has been craptastic all along (5, Interesting)

MarcQuadra (129430) | more than 3 years ago | (#30274794)

I had a pre-release e-series machine from Dell on my desk last year. It's like they built the thing from the outside-in. Even on a 'release' E6500, Ubuntu seems to halt and die on full-screen video, Windows AHCI drivers that work everywhere else cause BSODs, and the power management firmware seems like it was written by a roomful of meth-addicted monkeys.

I've never been more disappointed with Dell as I was with the E6500. At least when the Optiplex GX260 power supplies all failed a few years ago, it was easy enough to fix them. These things are abhorrent.

Re:The E-series has been craptastic all along (-1, Troll)

Anonymous Coward | more than 3 years ago | (#30274846)

It's a Dell, what did you expect? goatse? [goatse.fr]

Re:The E-series has been craptastic all along (1)

powerlord (28156) | more than 3 years ago | (#30275116)

Even on a 'release' E6500, Ubuntu seems to halt and die on full-screen video

Even the HCF [wikipedia.org] instruction isn't properly implemented? What were these people thinking?!?!

Re:The E-series has been craptastic all along (2, Interesting)

xanadu-xtroot.com (450073) | more than 3 years ago | (#30275236)

The E6500 I had prior to about 4 months ago was a good machine (for the most part - I still agree with the "Designed from the Outside In" comment, though). This 6400 that I have now is JUNK. The E4300s I'm getting in are even worse than that.

SLOW!

Re:The E-series has been craptastic all along (3, Interesting)

Lord Byron Eee PC (1579911) | more than 3 years ago | (#30275266)

I'm lost. Doesn't Dell take a standard Intel/AMD CPU and pair it with a standard Intel/VIA/SIS/Nvidia chipset? What is there to go wrong? I can understand if the thing is improperly cooled, but beyond that, aren't they just selling us the same crap that HP/Lenovo/your pick are, but inside a Dell laptop case?

Re:The E-series has been craptastic all along (0)

Anonymous Coward | more than 3 years ago | (#30275534)

...the power management firmware seems like it was written by a roomful of meth-addicted monkeys. Damn! Somebody has caught on to our BIOS development methodology! Now how are we going to quiet this down? (And you thought NORMAL monkeys flung a lot of feces? On the plus side, whenever productivity drops, we just threaten to start withholding their meth.)

Dell management

Re:The E-series has been craptastic all along (0)

Anonymous Coward | more than 3 years ago | (#30275826)

Which sucks. Other than the thinkpad line (which has also been going downhill in quality) Dell's E series are the only laptops out there with a trackpoint.

Re:The E-series has been craptastic all along (3, Funny)

bhtooefr (649901) | more than 3 years ago | (#30275944)

What amazes me is how badly Dell managed to screw up the keyboard and pointing devices on the E6500.

Random clicks when you're 6 inches away from either pointing device, random shifts, ctrls, alts while typing, and this was on hundreds of machines I configured.

Silver lining... (5, Funny)

Dan East (318230) | more than 3 years ago | (#30274816)

At least the batteries will last for 50 hours.

Re:Silver lining... (1)

JeanBaptiste (537955) | more than 3 years ago | (#30274838)

not with the display on bright, the graphics card doing stuff, and the disks a-spinnin

Re:Silver lining... (1)

Mitchell314 (1576581) | more than 3 years ago | (#30275104)

Naw, they probably slow down/halt because of the bottleneck on the processor.

Re:Silver lining... (4, Funny)

Opportunist (166417) | more than 3 years ago | (#30275178)

Which is incidently also the length of the average movie displayed on this machine.

Bad Summary? (2, Informative)

clang_jangle (975789) | more than 3 years ago | (#30274832)

scours of users

That would be "scores of users", assuming submitter meant to indicate a number equaling or greater than a multiple of twenty. Of course it's hard to say really, as the link provided (the "many message boards" link which links to a single message board) doesn't say anything remotely resembling the claims of the submitter -- it's people complaining about "freeze/lockup".

Re:Bad Summary? (0)

Anonymous Coward | more than 3 years ago | (#30275526)

Actually we have two E6400 running docked with external monitors doing this all the time.

The E6500 we have also running docked with external monitor often goes into total sloppy slow mode being unable to do anything.

Once you notice the system getting slow you have about 1 minute to turn off any vidoes and disable the external monitor or the damn Dell will just come to a screaching halt and refuse to do anything higher than 100 MHz.

Nice to see we are not the only one's with the problem.

Come on dude (4, Funny)

antifoidulus (807088) | more than 3 years ago | (#30274836)

you just have to hit the turbo button! Duh!

Re:Come on dude (1)

EkriirkE (1075937) | more than 3 years ago | (#30274854)

*puff* Dude.. wait... what?

Re:Come on dude (1)

jocabergs (1688456) | more than 3 years ago | (#30275000)

It connects the continuum transfunctioner ("whose mystery is only exceeded by its power") to the fluxcapacitor, big red buton.. you can't miss it.

Re:Come on dude (0)

Anonymous Coward | more than 3 years ago | (#30275424)

Maybe you don't remember the pre-pentium era boxes with 'turbo' buttons on them. You'd turn off turbo when the games went too fast, turn it back on to do other things. I remember blowing up the death star with my Xwing on a 486 Dx, had a 12 mhz, non turbo was 6. Oooh ahh

Mine just arrived (5, Funny)

WiiVault (1039946) | more than 3 years ago | (#30274878)

Windows 7 on a blazing fast 100mhz CPU. Suck on that /.ers. And hey it does Aero too! At least I think it does, bought mine last week and just got to the login screen.

OMG, I brought this up with them (5, Informative)

1080bogus (1015303) | more than 3 years ago | (#30274956)

I called their Pro Tech support to help diagnose a very similar issue. The CPU's were running at 6-700Mhz. I spent 45 min on the phone with them until I finally found a forum explaining it had to do with the Intel SpeedStep feature. When you go into the BIOS, go to Performance, SpeedStep, and disable it. They said thanks, added to their Knowledge Base and gave us one more reason to get away from them.

Re:OMG, I brought this up with them (3, Interesting)

SanityInAnarchy (655584) | more than 3 years ago | (#30275308)

Yeah, great, except disabling SpeedStep kills battery life and otherwise sucks power.

I don't mind my laptop throttling itself when I'm not using it. My current Dell (XPS M1530) throttles itself to 800 mhz when it overheats because I'm doing something strenuous -- like, I don't know, Duke Nukem 3D.

Re:OMG, I brought this up with them (1, Interesting)

Anonymous Coward | more than 3 years ago | (#30275858)

I'm doing something strenuous -- like, I don't know, Duke Nukem 3D.

It doesn't take particularly fancy code to peg a CPU at 100%. An ancient game without a framerate limiter could easily do it. Or if you're using DOSBox, the emulation overhead is rather large.

Re:OMG, I brought this up with them (2, Informative)

Fulg (138866) | more than 3 years ago | (#30275814)

When you go into the BIOS, go to Performance, SpeedStep, and disable it.

My brother's E6400 fixes the speed at 1GHz when SpeedStep is disabled in the BIOS (i.e. NOT at 100% - CPU is rated for 2.0GHz), so that's not always a solution. Is the thermal design so bad that they can't actually keep the CPU at full speed all the time?

Hasn't been too much of a problem for me.. (1)

Cougar333 (1422389) | more than 3 years ago | (#30274960)

My E6400 C2D 2.8 has done this a couple times. (Almost unresponsive with 100% CPU usage for no reason) Haven't had the problem since BIOS update; It's nice to see this problem being more and more acknowledged .

Re:Hasn't been too much of a problem for me.. (1)

Dan Ost (415913) | more than 3 years ago | (#30275024)

There's a BIOS update that fixes the issue?

If so, then they've already provided a fix. What else do you want from them?

Re:Hasn't been too much of a problem for me.. (1)

Cougar333 (1422389) | more than 3 years ago | (#30275100)

Obviously I don't have as much of a problem as others. And, it hasn't been long enough to safely conclude that the problem has been resolved via the latest BIOS update.

Re:Hasn't been too much of a problem for me.. (1)

Falconhell (1289630) | more than 3 years ago | (#30275120)

My E6400 is fine too, it I am typing this post onit and the processor is running at full speed.

I am running XP on it, and suspect the peblem is with the Win7 driver, not the machine itself.

I am VERy happy with this E6400, it is the best laptop I have used, including all flavours of MAc book.

Re:Hasn't been too much of a problem for me.. (2, Funny)

Cougar333 (1422389) | more than 3 years ago | (#30275170)

I didn't have any problems until I installed Windows 7.

Re:Hasn't been too much of a problem for me.. (1)

Falconhell (1289630) | more than 3 years ago | (#30275216)

Going by how quickly you replied, it must be going OK! (-:

Out of interest why did you change to Win 7? I see no compelling reason personally.

Re:Hasn't been too much of a problem for me.. (0)

Anonymous Coward | more than 3 years ago | (#30275370)

Yeah, but how's the shift key working?

Re:Hasn't been too much of a problem for me.. (1)

Falconhell (1289630) | more than 3 years ago | (#30275660)

Shift key is fine, my brain however.....

Post on Dell's forums (4, Informative)

yknott (463514) | more than 3 years ago | (#30275002)

Here's a post on Dell's forums describing the issue [dell.com]

From the link:

Some key points from the report (keep in mind this is specifically for the E6500 with the NVIDIA graphics option, but much of this likely applies to the E6400 and/or the Intel integrated graphics option):

1. The problem is NOT an overheating problem - the system simply does not overheat. It is due to premature and overly aggressive attempts at thermal control, invoked at what are NORMAL processor operating temperatures (65-80 Celsius), possibly due to faulty ACPI "passive cooling" parameter definitions and/or control methods.
2. The problem is substantially more pronounced when the system is docked.
3. The problem is aggravated somewhat by the use of dual monitors when docked as opposed to a single monitor.
4. Since the problem is all about temperature, the higher the surrounding ambient temperature in the room, the sooner and the greater the performance loss.
5. The symptoms are much more highly correlated to elevated NVIDIA GPU temperature than elevated CPU core temperatures.

Some miscellaneous corollaries:

1. Any blockage of air inlets or outlets (including, of course, dust) will aggravate the problem.
2. The reason people report shockingly high percent CPU utilization statistics when their system slows down is that the overall capacity of their processor is degraded by the throttling mechanisms. The same processes running on a CPU that is subsequently throttled necessarily will demand a higher percentage of the processor's remaining capacity.
3. The reason some folks report persistent slowness even after installing software to prevent CPU downclocking is that more than one throttling mechanism is in play here. In particular, Software-controlled Clock Modulation (also called On-Demand Clock Modulation) occurs in an almost completely invisible manner, as opposed to performance state changes (which are usually monitored by common utilities). Another often-invisible throttling mechanism is Dynamic FSB Frequency Switching (where the FSB frequency is slashed in half), though if you prevent performance state changes, that takes care of preventing this too (since it's part of state P3).
4. The reason there aren't more complaints (though many are accumulating these days) is that users who experience this problem simply have no way of knowing what the cause is and are likely to blame the wrong thing (Windows, recently installed software, cooling hardware, etc.). Untold masses may be adversely affected by this problem, but nearly all of them wouldn't know it because there's no way for them to tell. Also, the problem is at its worst only when in a docked configuration, which may not be common.
5. The reason complaints are escalating now more than before is that this is the first summer that people have had this system (in the Northern Hemisphere, anyway). I think it's safe to say that ambient temperatures are higher for most E6400/E6500 users now.
6. The problem can be substantially mitigated by pointing an external fan at the system.
7. The problem can also be mitigated by software, such as RMClock, that can override the throttling mechanisms in question, at the expense of negating all passive thermal management (though critical temperature shutdown mechanisms may remain in place).

Not the first time Dells have underperformed (3, Interesting)

karcirate (1685354) | more than 3 years ago | (#30275032)

Actually this used to happen to me on my old Inspiron (think, 4 years old). It has a 1.6 Ghz 1st gen. Pentium M, but most of the time my sys info would report it running at only 800 mhz, even though the processor was maxed out, and the system was completely cold, etc. The only way to get back to full performance was to plug in, and even that wasn't foolproof. Really pissed me off that there was no setting for "don't regulate my damn processor when I need it most, even if you are just saving my battery."

Re:Not the first time Dells have underperformed (1)

Falconhell (1289630) | more than 3 years ago | (#30275146)

Except there is a bios setting to switch off speed step.

Every Pentium M laptop I have seen runs at reduced speed on batteries, ususally between 600-800MHZ.

Re:Not the first time Dells have underperformed (2, Interesting)

mirix (1649853) | more than 3 years ago | (#30275706)

But they kick up to full speed when you need it, provided the CPU isn't on fire.

class action (1)

Lord Ender (156273) | more than 3 years ago | (#30275058)

Step one: speak to class action lawyers

Step two: subpoena contact info for everyone who bought these

Step three: contact a subset of the owners to see if the failure rate is high enough to justify a suit

Step four: profit?

Re:class action (1)

Delwin (599872) | more than 3 years ago | (#30275122)

profit... for the lawyers.

Re:class action (4, Insightful)

VoltageX (845249) | more than 3 years ago | (#30275164)

Step 4: Lawyers profit, everyone else gets $5 off at the Dell shop.

Re:class action (1)

DaveV1.0 (203135) | more than 3 years ago | (#30275316)

Step four: profit for the lawyers!

There, fixed that for you

Dell forums link points to a different issue? (1)

keilun (771946) | more than 3 years ago | (#30275084)

The third link: http://en.community.dell.com/forums/p/19256129/19427660.aspx [dell.com] Appears to discuss a different issue. Yes freeze/lockups, but not due to throttling. Rather it's pointing to bad RAM as the eventual culprit. The other two links discuss throttling.

Turbo button (1)

oldhack (1037484) | more than 3 years ago | (#30275158)

They must have connected the turbo button backward. Happens sometimes.

Coral Cache links to the PDFs (1)

harmonise (1484057) | more than 3 years ago | (#30275172)

Re:Coral Cache links to the PDFs (0)

Anonymous Coward | more than 3 years ago | (#30275282)

Are these working for anybody?

From the reporting side (0)

Anonymous Coward | more than 3 years ago | (#30275226)

I have seen this issue before with Dell's e6500. I am building a website which collects hardware information from the windows user's WMI database and displays it in a user-friendly display which records when upgrades are made, lets users recommend upgrades for other users, etc.

anyway, during testing, i found one of my e6500 test tops was running 797mhz during the windows install (when wmi data about the system is loaded).

http://www.hardwarearmory.com/ShowSystem.aspx?id=19

click the picture of the processor and look at clock.

either a bad wmi entry, or it was really clocked at 797. i couldn't explain it and spend a few hours debugging my wmi implementation. it has been a few months, but this post points me to a conclusion i can accept.

Just like Apple (1, Insightful)

kimvette (919543) | more than 3 years ago | (#30275244)

After being banned [CC] [PDF] from the Dell Forums for revealing 'non-public information,' one user went so far as to write and publish a 59-page report [CC] [PDF] explaining and diagnosing the throttling problem in incredible detail.

Wow, so they're just like Apple!

So... what you say is ... (4, Funny)

Opportunist (166417) | more than 3 years ago | (#30275276)

So do I get this right? As soon as I actually need my CPU to do some work, it starts to slow down? While it's quite able to run at full speed as long as it's idle and not doing anything sensible?

Computers get more and more human every day.

Non-public information? (4, Interesting)

kimvette (919543) | more than 3 years ago | (#30275358)

'non-public information,'

Non-public information? How can such a thing exist on a commodity good that has already been released to the public, and especially when they are trying to cover up a defect which renders their product offering as fraudulent (because it doesn't work as advertised) and not fit for sale? Did they expect this to NOT blow up publicly when they ignored user complaints?

Re:Non-public information? (1)

Firethorn (177587) | more than 3 years ago | (#30275540)

How can such a thing exist on a commodity good that has already been released to the public

For that matter, in my organization, something can be not releasable to the public, but it can lose that status if somebody independently obtains that information. We don't release it, but if somebody else does, it loses it's status as secret.

Doesn't mean that we won't simply say nothing - especially on the internet people say many things, and we don't want to collaberate the information.

I have a E6400, how do I test this? (1)

abshnasko (981657) | more than 3 years ago | (#30275564)

I have an E6400 with the Nvidia option; how can I test to see if my laptop is throttling the CPU too low? (I run linux)

100Mhz? (2, Funny)

gmuslera (3436) | more than 3 years ago | (#30275622)

Is just the perceived speed of Windows Vista running at 2.2Ghz

I've seen this in action (0)

Anonymous Coward | more than 3 years ago | (#30275662)

I tried to fix a client's laptop with this problem, and eventually gave up in disgust. Glad to see it's recognize, I'll try the RMClock workaround. Hopefully Dell releases something for it soon.

Unnoticeable. (1)

dandart (1274360) | more than 3 years ago | (#30275682)

Sorry, I didn't notice, See, my operating system is BLAZINGLY fast. :P

Better Value than a MacBook Pro (0, Troll)

4pins (858270) | more than 3 years ago | (#30275766)

At least they saved hundreds of dollars over a comparably equipped MacBook Pro. Who wants to pay all that extra money for a shinny case? That is where all those extra engineering dollars go, right?

Similar Issue with Studio 1555 (1)

freakyfreak2 (613574) | more than 3 years ago | (#30275776)

I've had similar issues with my Dell Studio 1555 laptop. Even in maximum performance mode and everything in windows power management settings tweaked to the max my CPU constantly is running at 25-50% max. Even when running cpu intensive tasks like video encoding it will rarely jump to the actual frequency. I have a Core 2 Duo T9600 6MB cache 2.8ghz max but likes to run around 1.1ghz.

Dell Precision M4300 (0)

Anonymous Coward | more than 3 years ago | (#30275972)

I have a similar problem on my dell laptop, if it's doing CPU intensive tasks and overheats - it will go into slow mode - fair enough. But it will stay there - no matter what I do - except restart.

Recall = Firmware update (4, Informative)

torklugnutz (212328) | more than 3 years ago | (#30275990)

People get too excited about product recalls. It just means the manufacturer has to eliminate or at least mitigate the failure. In this case, Dell will issue Firmware A.02 or whatever and the problem will vanish. Not a big deal.

I've had a lot of product recalls in my life because I drive a car and I have a baby. Apart from a few rare instances from Kodak and Honda, this doesn't mean the consumer gets a full refund and all of the products wind up in a landfill.

throttle throat? (1)

buckadude (926560) | more than 3 years ago | (#30275998)

was there an anon tip dropped by a person only known as throttle throat?

W00t! (1)

interval1066 (668936) | more than 3 years ago | (#30276034)

Now- how many more posts before this thread gets Godwined?

Ok, so Dell sucks. (1)

jayme0227 (1558821) | more than 3 years ago | (#30276042)

Now where do I shop for a PC? This is a serious question. For all the faults of Dell, I've had nothing but positive experiences with them, and, if nothing else, they at least warranty your computer for a year. Even so, they do seem to be at the end of the line as far as putting out quality product.

I've never had any luck with computers out of a box and I lack the skillset to put a PC together myself. Since the reviews online often are conflicting from site to site (and half of them read more like paid advertisements), I find myself kind of lost at this point. Where can I go to find a quality Windows PC?

PS. Your jokes are all very funny. Quality Windows PCs don't exist, buy a Mac, run Linux. I'm laughing in anticipation so you don't even have to show off your incredible wit.

Mirror (2, Informative)

xur17 (835191) | more than 3 years ago | (#30276052)

Here's a mirror of the files. I only have the first file so far, but I will add the other one once it works: http://www.sigmirror.com/browse/admin/4438_NOr20 [sigmirror.com]

Here we go again (2, Interesting)

get quad (917331) | more than 3 years ago | (#30276076)

In my 15+ year history of dealing with Dell, getting them to admit fault is near impossible. I've been through quite a few such incidents and I have to say, I may never forgive Dell for the Optiplex GX270 SFF. If they would just be a responsible company and fix their mistakes openly I might consider doing business with them again some day.

Dell iPhone? (1)

jameskojiro (705701) | more than 3 years ago | (#30276090)

Just as fast, twice as bulky.....

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