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Microsoft Investigates Windows 7 "Black Screen of Death"

timothy posted more than 4 years ago | from the appropriate-namespace-overload dept.

Bug 351

duguk writes "Microsoft has confirmed that it is investigating a problem described as the 'black screen of death,' which affects Windows 7 — and reports suggest it affects Vista and XP, too. The firm said it was looking into reports that suggest its latest security update, released on Tuesday 25 November, caused the problem. The error means that users of Windows 7 and earlier operating systems see a totally black screen after logging on to the system." Update: 12/01 22:35 GMT by KD : Microsoft now says that its November Windows updates are not causing the BlackSOD: "The company has found those reports to be inaccurate and our comprehensive investigation has shown that none of the recently released updates are related to the behavior described in the reports."

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Problem Solved! (5, Funny)

bravo_2_0 (892901) | more than 4 years ago | (#30285444)

Turns out it was just affecting a bunch of old people who kept forgetting to turn their monitors on.

Re:Problem Solved! (5, Funny)

Cassini2 (956052) | more than 4 years ago | (#30285908)

Turns out it was just affecting a bunch of old people who kept forgetting to turn their monitors on.

I just put a painting in front of the monitor, and then take it away before my kids come over. They think it is so cool I'm into computers.

Re:Problem Solved! (2, Funny)

Anonymous Monkey (795756) | more than 4 years ago | (#30286042)

Your UID is way too high for you to be an old person. If you had a two or three digit number you might be old.

BSOD (4, Funny)

klwood911 (731463) | more than 4 years ago | (#30285454)

I guess they don't have to change the acronym then. Saves on Apple and Microsoft's marketing budgets next year! First Post!

Re:BSOD (1)

DeskLazer (699263) | more than 4 years ago | (#30285500)

sorry, you missed the first post. you were busy BSOD'ing.

Re:BSOD (3, Insightful)

pixelpusher220 (529617) | more than 4 years ago | (#30285790)

it's not a bug it's a feature!

Microsoft heard all the buzz about 'skinning' apps and figured they'd one up them and skin an integral part of windoze ;-)

Re:BSOD (1)

gmuslera (3436) | more than 4 years ago | (#30285846)

So Windows 8 will have the Beige Screen of Death, Windows 9 the Brown one, and Windows 10... well, Microsoft will change naming standards again, so from there on Windows will have codenames like Bronze, Brass, Burgundy and Bizantine (and more from this list [wikipedia.org] )

Re:BSOD (2, Funny)

Anonymous Coward | more than 4 years ago | (#30286100)

So Windows 8 will have the Beige Screen of Death, Windows 9 the Brown one, and Windows 10...

It won't be Windows 10 though. Because Microsoft expects to crush all competition by that time, 'Windows' will become simply 'OS'. And because the number 10 isn't marketable enough, it will be replaced with a Roman numeral.

Can confirm the issue from personal experience (3, Informative)

CdBee (742846) | more than 4 years ago | (#30286006)

I removed an expired copy of Kaspersky AV from a Vista laptop yesterday, did a wndows-update and installed free AVG. On rebooting it black-screened.

in that instance another forced reboot brought the system back as normal - I have no explanation

Re:BSOD (-1, Flamebait)

commodore64_love (1445365) | more than 4 years ago | (#30286020)

APPLE'S NOT ANY BETTER!!! THEY KILLED MY MAC!

I just tried to install security update 2009-005, and after I rebooted my Mac, that was it. Dead. It refuses to relaod the OS and just sits there with that pissant spining wheel.And when I called Apple they reufssed to help. Burn in hell,Apl;e! Jsut bunr in hlel! I amnever, vneve r,evner go to buy another one fo tyoyur products.

Adn don';t rtlell em I don't ahve a right ot abe anhry.` That's almsot $2000 donw the drasin. {Pcir of' shit. Macintopsh pioce odf dhuisdt

Re:BSOD (1)

NaughtyNimitz (763264) | more than 4 years ago | (#30286150)

You had me there! I almost fell for it.

Heh, simple. Don't update. (4, Interesting)

Finallyjoined!!! (1158431) | more than 4 years ago | (#30285460)

Securing windows is like pushing water uphill with a sharp stick.

Firewall the bugger & leave it be. Works for me :-) No updates since 2003, system just stays up.

Re:Heh, simple. Don't update. (3, Funny)

Saint Stephen (19450) | more than 4 years ago | (#30285504)

What the hell do you do with an unpatched box from 2003?

Play Solitaire?

Re:Heh, simple. Don't update. (1)

InsaneMosquito (1067380) | more than 4 years ago | (#30285526)

Not turning it on is probably safer.

Re:Heh, simple. Don't update. (1)

Finallyjoined!!! (1158431) | more than 4 years ago | (#30286094)

For you maybe. Fortunately I know what I'm doing, and have been since before you were born....

Re:Heh, simple. Don't update. (5, Insightful)

Shagg (99693) | more than 4 years ago | (#30285618)

He might not do much with it, but the botnet it's on has plenty of uses.

Re:Heh, simple. Don't update. (3, Funny)

Finallyjoined!!! (1158431) | more than 4 years ago | (#30286136)

Heh, you couldn't be more wrong if you stood on your head & farted to the tune of "When Johnny comes marching home again"

solitaire? (1)

jDeepbeep (913892) | more than 4 years ago | (#30285786)

Play Solitaire?

It also shipped with Calculator and Pinball. Loads of fun right there.

Re:solitaire? (1)

Finallyjoined!!! (1158431) | more than 4 years ago | (#30286208)

:-) Your sig couldn't be more apposite..

Re:Heh, simple. Don't update. (4, Funny)

eln (21727) | more than 4 years ago | (#30285666)

Of course your machine stays up, you have the administrators of at least 3 different botnets making sure of it!

Re:Heh, simple. Don't update. (5, Funny)

ClayJar (126217) | more than 4 years ago | (#30285792)

Securing windows is like pushing water uphill with a sharp stick.

So, if I follow what you're saying, securing windows is much easier when it freezes?

Re:Heh, simple. Don't update. (2, Insightful)

kdogg73 (771674) | more than 4 years ago | (#30285888)

Insightful.

Re:Heh, simple. Don't update. (2, Interesting)

Bourdain (683477) | more than 4 years ago | (#30285852)

Mod parent up
-----

I only use minimal manual antivirus (mostly just with www.virustotal.com on occasional suspect files) and work behind a firewall

I've installed the service packs after they've been out for a while, but that's really it

the most dangerous activity -- web browsing -- is made nearly perfectly safe by using firefox + noscript

Re:Heh, simple. Don't update. (0, Troll)

Finallyjoined!!! (1158431) | more than 4 years ago | (#30286046)

Glad to see someone else not following the herd..

I use the machine for browsing th'interweb (I'm on it now) & for a spot of retro gaming, Dungeon Keeper Gold at the moment (surprisingly good)
As I said before; it's firewalled (hardware firewall, not some soppy software *running on windows* rubbish) so is perfectly safe.

To all of the morons mentioning botnets & stuff, your milk is warm & there's a special cookie for you if you spit out your comforter....

Re:Heh, simple. Don't update. (1)

LordLimecat (1103839) | more than 4 years ago | (#30286216)

Unless noscript has an exploit, or you run into an infected PDF, or one of those malicious jpegs that can infect you from several years ago...

Re:Heh, simple. Don't update. (1)

u38cg (607297) | more than 4 years ago | (#30285940)

Freeze it into a circle with a hole in the middle and use the stick as an axle. Kids these days...

Re:Heh, simple. Don't update. (4, Insightful)

HockeyPuck (141947) | more than 4 years ago | (#30286074)

Let me just start by saying... You are soooo cool. You're running an Operating System from 2003. I hope you're not in IT. I can imagine you telling your management, "we're running Solaris 8/9 and have never applied any patches." I also hope you're not a developer that has made updates/fixes to your products so you can say to your customers, "How come you've never applied any of my updates? I've slaved over this code for the past seven years!"

And since this is /., where everyone brags about their personal machine in their basement, I hope you've never run apt-get update and still run firefox 1.x/2.x (or whatever version was around in 2003).

Or do you think that all fixes in linux/firefox are better than even service packs in winXP...

I also hope you've never fixed your car or a leaky faucet..

Because that would make you a hypocrite.

Nice of them to change the color (5, Funny)

alen (225700) | more than 4 years ago | (#30285470)

i was getting tired of the blue screen

Re:Nice of them to change the color (3, Funny)

stagg (1606187) | more than 4 years ago | (#30285514)

I believe the change was implemented in order to prevent phosphor burn-in on older CRT monitors.

Re:Nice of them to change the color (5, Interesting)

srussia (884021) | more than 4 years ago | (#30285948)

I believe the change was implemented in order to prevent phosphor burn-in on older CRT monitors.

Actually, blue was chosen deliberately because zinc sulfide silver (blue phosphor in CRTs) is more resistant to burnout than the other phosphors, thus ensuring more even color rendition over time. It was a feature, not a bug :-). With no burnout problems in LCD panels, they went with black.

Re:Nice of them to change the color (3, Funny)

Blue Stone (582566) | more than 4 years ago | (#30285544)

Microsoft felt guilty about not allowing you to change the desktop picture in Windows Starter Edition, so they realeased this variation of the BSoD to everyone, to make up for it.

See: they're not totally evil*.

*may be totally evil

Re:Nice of them to change the color (0, Redundant)

snowraver1 (1052510) | more than 4 years ago | (#30285548)

Really? I can't remember the last time I blue screened. Maybe you should check your ram or update your video driver.

Re:Nice of them to change the color (1)

O('_')O_Bush (1162487) | more than 4 years ago | (#30285746)

I updated my video drivers 2 days ago, and since then, I BSOD every time I try to start up Fallout 3.

I also BSOD after 10 hours or so due to IRQ conflicts, which cannot be resolved until I buy a floppy drive so that windows can install RAID driviers in the most archaic way possible.

Thanks Windows

Re:Nice of them to change the color (1)

Moridineas (213502) | more than 4 years ago | (#30285880)

Is this a WHQL certified driver or a bleeding edge driver? Might try a WHQL.

IRQ conflicts? Are those even possible on modern hardware and OS--what version of Windows are you running? Anyway, you could always slipstream drivers onto a Windows CD, it's really not bad to do.

Re:Nice of them to change the color (1)

Neil Hodges (960909) | more than 4 years ago | (#30285986)

Actually, under Vista with the latest drivers for my video card and sound card, it would bluescreen with "IRQL_NOT_LESS_OR_EQUAL" about ten or fifteen seconds after login. Under XP, it got "BAD_POOL_ERROR" randomly.

Fortunately, both Linux and Windows 7 work just fine on it.

Re:Nice of them to change the color (1)

O('_')O_Bush (1162487) | more than 4 years ago | (#30286206)

"Is this a WHQL certified driver or a bleeding edge driver? Might try a WHQL."

It's a WHQL. It has something to do with their nv4_disp.dll library.

"IRQ conflicts? Are those even possible on modern hardware and OS--what version of Windows are you running? Anyway, you could always slipstream drivers onto a Windows CD, it's really not bad to do."

Win XP pro. It's on a DFI Lanparty UT CFX3200 Mobo, so you can determine if that's modern or not.

I'm still looking into slipstreaming the drivers and how that might affect my install.

Re:Nice of them to change the color (1)

AndrewNeo (979708) | more than 4 years ago | (#30285972)

What the heck version of Windows are you using? Vista and 7 both support installing RAID drivers from USB in the installer.

Re:Nice of them to change the color (1)

O('_')O_Bush (1162487) | more than 4 years ago | (#30286232)

XP Pro

Re:Nice of them to change the color (0)

Anonymous Coward | more than 4 years ago | (#30286210)

You updated your video drivers (Not Microsoft's problem) and then blame their OS when it crashes because of the new drivers you installed? And further blame them because you don't know what USB->Floppy emulation is? Hand in your geek card and GTFO.

Re:Nice of them to change the color (1)

Icegryphon (715550) | more than 4 years ago | (#30285776)

No sure way to make sure it bluescreen is to install drivers for SATA card or Soundcard on Windows 2003.

Re:Nice of them to change the color (1)

alen (225700) | more than 4 years ago | (#30286000)

it's a joke

i can count the number of blue screens and viruses i've had on my windows PC's in the last 10-15 years on one hand.

  and i am counting each finger only once.

Re:Nice of them to change the color (0)

Anonymous Coward | more than 4 years ago | (#30286082)

Yeah, but your hand has a hundred fingers.

Re:Nice of them to change the color (1)

ElSupreme (1217088) | more than 4 years ago | (#30286170)

2^5 = 32

Still not that many though.

Re:Nice of them to change the color (0)

Anonymous Coward | more than 4 years ago | (#30286196)

Binary or decimal?

Re:Nice of them to change the color (1)

ciaohound (118419) | more than 4 years ago | (#30285646)

Black is the new blue?

Re:Nice of them to change the color (1)

Tablizer (95088) | more than 4 years ago | (#30285828)

Since Windows has a boot-up theme song, how about a crash theme song too? I'm thinking Britney's, "Oops, I Did It Again". Or Beatles' "Helter Skelter". Other suggestions?

Re:Nice of them to change the color (4, Funny)

melikamp (631205) | more than 4 years ago | (#30285652)

Screenshot here. [macosxtips.co.uk]

Re:Nice of them to change the color (1)

Fatalv (1594975) | more than 4 years ago | (#30285788)

Being that I'm color blind, the new black screen allows me to enjoy the horrors of windows in it's original unaltered form! Thanks Microsoft!!

Henry Gates Ford: (5, Funny)

Tablizer (95088) | more than 4 years ago | (#30285476)

"You can have any screen of death color you want, as long as it's black"

Re:Henry Gates Ford: (1)

Shrike82 (1471633) | more than 4 years ago | (#30285778)

Interestingly that phrase (about the Model T Ford) was never accurate. They didn't make black ones at all, except for a specific factory, many years after the Model T came out. And I actually remember messing with some settings to change the colour of the Blue Screen of Death and making it red. That looked much more dramatic.

Re:Henry Gates Ford: (2, Informative)

FrankSchwab (675585) | more than 4 years ago | (#30286086)

Interesting that Shrike82 is never accurate, at least according to wikipedia: from http://en.wikipedia.org/wiki/Ford_Model_T [wikipedia.org] "Colors By 1918, half of all cars in America were Model Ts. However, it was a monolithic bloc; as Ford wrote in his autobiography, "Any customer can have a car painted any color that he wants so long as it is black".[17] Model Ts in different colors were produced from 1908 to 1914, and then again from 1926 to 1927."

Re:Henry Gates Ford: (1)

ElSupreme (1217088) | more than 4 years ago | (#30286202)

I too had Red Screens of death on my 2k and, XP boxes while attending Georgia Tech.

Hmm (1)

WiiVault (1039946) | more than 4 years ago | (#30285508)

Did anybody think to check the power cord?

Re:Hmm (1)

JustOK (667959) | more than 4 years ago | (#30285712)

It's too dark because of the power failure to tell if the cord is plugged in

The more things change (1)

ArhcAngel (247594) | more than 4 years ago | (#30285522)

It's nice to see they decided to forgo the cryptic error messages and offer the goth crowd a nice abyss to stare into.

Re:The more things change (1, Troll)

D Ninja (825055) | more than 4 years ago | (#30285624)

Don't stare too long into the abyss. If you do, Steve Ballmer's head appears and starts chanting, "Developers! Developers! Developers!" and occasionally cackling maniacally.

Re:The more things change (0)

Anonymous Coward | more than 4 years ago | (#30285668)

Don't stare too long into the abyss. If you do, Steve Ballmer's head appears and starts chanting, "Developers! Developers! Developers!" and occasionally cackling maniacally.

And then scream, "Give it up for meeeeeeeeeeeeeeeeeeeeeeeee!!!!"

Re:The more things change (1)

Verteiron (224042) | more than 4 years ago | (#30285704)

If you gaze into Windows long enough, Windows gazes also into you...

*slain by zombie Nietzsche*

Had this myself.. not a showstopper (3, Informative)

Anonymous Coward | more than 4 years ago | (#30285528)

Had this the other day (Win7 Ultmate, Q6600 8GB RAM) it sat for a couple of minutes (there was some disk activity). Afterwards everything was fine; I chalked it up to an update and looks as though I was right.

Re:Had this myself.. not a showstopper (1, Interesting)

Anonymous Coward | more than 4 years ago | (#30286014)

I've been getting a black screen on startup since Vista. I now run 7 and still get it. I run a top of the line machine and it black screens for a couple of minutes every startup as long as my Western Digital external harddrives are connected. I disconnect them and everything's dandy. MS has known about this particular black screen for years, and still no fix. It's like Windows has to power the externals off and on several times before it will let me log in. Some sort of cruel joke.

Re:Had this myself.. not a showstopper (1, Interesting)

Anonymous Coward | more than 4 years ago | (#30286160)

I just unplugged my mass storage device (card reader) and it popped right up. Couldn't use the card reader after that though, but everything else was ok.

Finally... (4, Funny)

natehoy (1608657) | more than 4 years ago | (#30285550)

The headline should read "Microsoft finds way to make an Operating System 100% secure".

Once the Black (screen of) Death Security Pack is installed, the computer locks up after login, meaning the user will not be able to surf to dangerous pages, will not be the victim of even the most clever social engineering hacks, and best of all won't see any spam any more, ever.

Users protected by the BsoDSP can feel free to emerge from their basements and experience RealWorld 1.0. It's like a MMORPG, but with real sex.

Re:Finally... (1)

neoform (551705) | more than 4 years ago | (#30285970)

Of course, this protection only applies if the computer isn't connected to the internet..

Re:Finally... (1)

natehoy (1608657) | more than 4 years ago | (#30286130)

Well, true, but I assume the BsoDSP is like the BSOD - the network card isn't operating any more, and therefore by definition the computer is not connected to the Internet.

However, if this leaves the machine running in the background AFTER login, then reverse that, "Microsoft finds a way to make an Operating System ONLY accessible to hackers!"

If that's the case, we can pretty much call this Windows 7 Service pack ME.

Optical problem (2, Funny)

EmperorOfCanada (1332175) | more than 4 years ago | (#30285576)

After hundreds of hours of diagnostics I realized that my eyes were closed.

Re:Optical problem (4, Funny)

JustOK (667959) | more than 4 years ago | (#30285760)

I looked into my suitcase

And much to my surprise

I realized I couldn't see a thing

If I closed my eyes.

Headline is misleading (5, Informative)

ericthughes (1015253) | more than 4 years ago | (#30285598)

The issue is not limited to Win7 but effects most versions of windows. A ACL bug causes the black screen http://www.prevx.com/blog/140/Black-Screen-woes-could-affect-millions-on-Windows--Vista-and-XP.html [prevx.com]

Re:Headline is misleading (4, Informative)

PincushionMan (1312913) | more than 4 years ago | (#30285912)

From link above: 1) Restart your PC
2) Logon and wait for the black screen to appear
3) Make sure your PC should be able to connect to the internet (black screen does not appear to affect this)
4) Press the CTRL, ALT and DEL keys simultaneously
5) When prompted, Click Start Task Manager
6) In Task Manager Click on the Application Tab
7) Next Click New Task
8) Now enter the command:
"C:\Program Files\Internet Explorer\iexplore.exe" "http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX"

And this my friends, is exactly why Windows is not ready for the desktop in 2009. I mean, you have to type in random junk into the command line to fix a buggy Microsoft patch - Can we expect grandma to be able to do this? More must be done to make Windows user friendly to all!

... err, wait, this is Windows? Oops! Nevermind.

happened to me over a month ago (3, Interesting)

nxtw (866177) | more than 4 years ago | (#30285604)

On my MSI Wind netbook running Windows 7, I once woke the system from sleep and got a black screen. The machine was still working, the mouse cursor was on screen and moved with the touchpad, there was disk activity, it connected to the wireless network, caps lock/num lock were still responsive, but nothing else appeared on the screen and nothing I did made it work. I had to manually power the system off. I was able to wake the system from sleep many times before and after without any problems.

I didn't notice any updates that the problem could have been correlated with.

How much more black can it be? None more black. (1)

SuperKendall (25149) | more than 4 years ago | (#30285606)

I guess a bunch of people were sitting around at Microsoft after watching Spinal Tap and decided to do a tribute patch.

Happened to me on a Server 2003 box (4, Interesting)

gazuga (128955) | more than 4 years ago | (#30285620)

I had this happen a year or so ago on a Server 2003 box and never could find the actual cause. I don't know if the fix is the same in this case, but in my case it was simple:

Check out [HKEY_USERS\.DEFAULT\Control Panel\Colors] - if everything is set to [0 0 0], modify those values to something other than black. The easiest thing to do, actually, is to export that key from another box that's good, then import on the box that's got the problem.

Been there... (1)

WDancer (1201777) | more than 4 years ago | (#30285626)

This happened at my workplace, and I was the one who had to fix it. I think it was a corrupted update for XP, because it happened right after one. I had to perform a repair using the install disk, fun. Not all were affected, just the ones that had auto update turned on, instead of just notification.

Windows Genuine Disadvantage (1)

idontgno (624372) | more than 4 years ago | (#30285628)

Anyone know if some descendant of WGA is part of Win 7? The description of the problem in TFA (and also the corresponding Inq article [theinquirer.net] reminds me of a botched WGA "software self-help" thing.

Of course, it could just be a garden-variety bug in something besides WGA.

patches may make Win 7 not genuine (5, Informative)

svendsen (1029716) | more than 4 years ago | (#30285634)

11/24 my windows machine is working perfectly,. Been up for over a month and fully activated (I bought the $30 Win 7 prof. EDU discount). Turn off my computer the same night (vacation).

11/28 come back from vacation turn my computer on and it updates itself with the 11/25 patches. As soon as they are installed all of a sudden my copy is no longer genuine and I get all the warnings.

Spend 2 hours with Microsoft last night. product key is valid. They tell me that windows updater is corrupted and I need to reinstall the entire OS. I was told it is an "issue" when doing a custom upgrade from Vista.

Now this article is out I am wondering if their patches tried to tighten some DRM and broke a lot more then being reported.

Re:patches may make Win 7 not genuine (1)

SemiSpook (1382311) | more than 4 years ago | (#30285884)

Well, took advantage of both 7HP and 7Pro, and I was having the same issue after I went from HP to Pro. Didn't get the "un-" genuine message, but things would slow up and freeze, but I suspect that the Digital River stuff once again is to blame...

Also helps I spent the extra $26 for both DVDs and doing fresh installs with those after getting pooch screwed by the DR download.

Re:patches may make Win 7 not genuine (1)

svendsen (1029716) | more than 4 years ago | (#30285984)

Ya I did the windows 7 install that way because at the time the DR download could not be made a bootable DVD. Since then the workaround came out and I have my bootable DVD now and will give that a shot to see if this magical problem just happened to come at the exact same time the 11/25 patches came out and caused other issues.

Re:patches may make Win 7 not genuine (2, Insightful)

jackchance (947926) | more than 4 years ago | (#30285892)

11/24 my windows machine is working perfectly,....11/28 come back from vacation turn my computer on and it updates itself with the 11/25 patches. As soon as they are installed all of a sudden my copy is no longer genuine and I get all the warnings....Spend 2 hours with Microsoft last night. product key is valid. They tell me that windows updater is corrupted and I need to reinstall the entire OS. I was told it is an "issue" when doing a custom upgrade from Vista.

Best argument for mac, linux, freebsd (insert your favorite non-DRMed OS here) ever.

It angers me to NO END that tech supports answer to all computer problems is "re-format and re-install". It is somewhat understandable since it can be very hard to figure out what kind of mess a machine is in on the end of a phone... but all consumer OSes should be able to boot into a live CD version of the OS that gives tech support access to the machine so they can diagnose the actual problem.

Re:patches may make Win 7 not genuine (1)

alen (225700) | more than 4 years ago | (#30286060)

i visit the Mac forums because i have an iphone and a Mac Mini as well as a bunch of PC's. Apple is just as bad. some of the oldtime Mac users will even tell you never to buy Apple hardware when it's first released and buy a silent revision that comes out a few months later. and they say that most products have problems. the big thing now is DOA quad core iMac's due to crappy packaging

Re:patches may make Win 7 not genuine (1)

jackchance (947926) | more than 4 years ago | (#30286204)

Apple is just as bad.

Yes, Apple customer care will also recommend reformat and reinstall all too often. Although, if you take the time an effort and drag your machine into the genius bar, they will often do better.

some of the oldtime Mac users will even tell you never to buy Apple hardware when it's first released

Umm... not some. ALL mac users worth their salt know that you never buy the first version of a new design.

Re:patches may make Win 7 not genuine (1)

SemiSpook (1382311) | more than 4 years ago | (#30286106)

Well, the Win7 install interface is much better than its predecessors, and besides, it's not like I had anything of real value (data wise) on my box to begin with. I've found that with certain Linux distros that reformat/reinstall also tends to work a lot better than getting your hands into the nuts and bolts (a lot of that occurred with Ubuntu). I think part of my issue there was the network interfaces weren't exactly compatible with Linux to begin with (the damned Broadcom 4318 chipset on my Compaq laptop), so that may have been a contributing factor.

Methinks MS had a good start with the Beta and RC testing, now they just need to get their acts together with the patching QC.

Re:patches may make Win 7 not genuine (1)

thisnamestoolong (1584383) | more than 4 years ago | (#30286144)

Ummm... what? Mac OSX is just as locked down as Windows. As for Linux/BSD tech support... I am pretty sure that if there were tech support for Ubuntu, you would hear the same sorts of things.

Re:patches may make Win 7 not genuine (2, Interesting)

jittles (1613415) | more than 4 years ago | (#30286102)

It also invalidated my install of Office 2007. Reinstalling the OS, patching and then reinstalling Office 2007 worked but what a pain.

Can't we get a Green Screen of Screams? (0)

Anonymous Coward | more than 4 years ago | (#30285638)

Screens of Death are *such* a cliche.

All of them? (1)

Jeff Carr (684298) | more than 4 years ago | (#30285660)

The error means that users of Windows 7 and earlier operating systems...

Whew! I'm so relieved I'm running Windows 8 on my main pc. My server running Windows 3.11 is probably in trouble though, I'll have to see...

Happened to me twice ... (3, Informative)

cokegen (925518) | more than 4 years ago | (#30285700)

It's something video related, I've seen this bug in the two machines (Win7, can't speak for Vista) I own and for some reason the monitor get "reset" to 59 Hz instead of 60 Hz and I get the black screen. The funny thing is that is the LCD lamp is not turned on but the screen does, so if you put some light in front of the screen you'll still be able to see something in the screen. This one and a USB bug that prevents the mouse getting detected was sufficient to go back to XP. I can't believe how these bugs pass QC. And sorry for my possibly bad english. Carlos

Solution (1)

Drakin020 (980931) | more than 4 years ago | (#30285740)

Well if you experience this issue from an update, would "Last known good configuration" not resolve this?

Re:Solution (1)

jpmorgan (517966) | more than 4 years ago | (#30285882)

"Last known good configuration" only rolls back HKLM\SYSTEM\CurrentControlSet. I imagine if it's truly been borked by an update you'd need to go into the recovery console and roll-back the system to an earlier restore point.

That was my idea. (1)

niew (133188) | more than 4 years ago | (#30285748)

I told Microsoft I wanted a simpler user interface, next thing you know... Windows 7 black screen of death!

I'm a PC and Windows 7 was my idea...

They need more control (1, Funny)

Anonymous Coward | more than 4 years ago | (#30285752)

They need to link it to the color picker. Black and Blue really kind of kick you when you're down. Adding bright friendly colors would help soften the experience. If possible adding a splash screen would be nice. "You're Fucked" in big friendly letters would be more helpful than blue or black.

Re:They need more control (1)

PincushionMan (1312913) | more than 4 years ago | (#30286156)

No, no, no.

What's needed is nice yellow background with a large, grey-black, 3D-ish button that says "DON'T PANIC" in large, friendly letters. When they press the button, it takes them back to right before they 'Allow'ed the 'bad thing' to happen, so they can hit cancel, and all will be well with their systems. We need to pressure virus writers to implement an analogue to The Evil Bit [slashdot.org] for their binaries.

Huh (1)

man_the_king (1139561) | more than 4 years ago | (#30285800)

Different Color, Same Story.

My bsod experience with vista (1)

hoytak (1148181) | more than 4 years ago | (#30285856)

On a dual boot system, hadn't used vista in a while. This is seriously what happened.
6 PM or so -- start boot up process into vista.
6:45 -- get login screen, then screen goes black. Hard drive thrashing.
7:00 -- screen still black.
8:00 -- screen still black, decided to reboot.
10 AM -- vista still booting, decided I didn't really need to use vista that bad.

MS investigates why its software does not work! (1)

strangeattraction (1058568) | more than 4 years ago | (#30285874)

This is news? Nothing new here.

Re:MS investigates why its software does not work! (1)

SemiSpook (1382311) | more than 4 years ago | (#30286132)

In other news, water is wet...

Hit me twice in 2 days (2, Informative)

Sandbags (964742) | more than 4 years ago | (#30286054)

first was while playing a game online, and I though it was the game that crashed. Black screen, nothing worked, but the background music from the game kept playing. I waited longer than 5 minutes to see if the game would exit. When it did not I got suspicios since protected memory in 7 should not have allowed the gamr to crash the kernel. NOTHIGN was in the error logs related to it (other than the obligitory "you did not shut down properly" errors after I hit the reset button on the tower.

Next day, I had just turned it on about 20 minutes earlier, and the only thing running was Opera. Same deal, complete lock up.

7 has been running great on this machine since the day it hit my MAPS dowload queue and I installed it. Not one crash prior except an issue installing HP's printer system first time around (second try, it worked flawlessly).

BSoD? (0)

Anonymous Coward | more than 4 years ago | (#30286110)

Is this what you get when windows fail to start up blue screen of death?

I had it happen on XP (1)

snoig (535665) | more than 4 years ago | (#30286120)

I just had to rebuild our CEO's Lenovo because of this problem. The worst part was that Lenovo absolutely refused to help because the laptop was purchased with Vista and upgraded to XP. Why do they even allow that option if they will not support it?

Re:I had it happen on XP (1)

SemiSpook (1382311) | more than 4 years ago | (#30286174)

Because they figured you'd be dumb enough to pay the extra money to downgrade to a semi-functional OS.

This has happened to me before. (1)

whitedsepdivine (1491991) | more than 4 years ago | (#30286180)

Just boot to terminal, and restore your xorg.config

I found your problem. (0)

Anonymous Coward | more than 4 years ago | (#30286182)

You had windows installed.

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