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The State of iPad Satisfaction

CmdrTaco posted more than 3 years ago | from the ya-take-the-good-ya-take-the-bad dept.

Handhelds 443

harrymcc writes "We know that the iPad is selling like hotcakes, but how satisfied are the people who buy it? Over at Technologizer, we conducted a survey of 6,000 iPad early adopters. There are a few places where they were critical — the majority, for instance, aren't happy with Apple's App Store approval process. Overall, however, they're overwhelmingly upbeat."

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443 comments

Screw the iPad (-1, Offtopic)

Pojut (1027544) | more than 3 years ago | (#32745592)

Just pick up an iPed [kotaku.com] .

Re:Screw the iPad (-1, Offtopic)

MBGMorden (803437) | more than 3 years ago | (#32745700)

You know, with the mentioned retail price of $105 and the fact that it runs Android, I think I WOULD pick one of these up if there were available here (and available in an English language version of course).

Re:Screw the iPad (-1, Offtopic)

Pojut (1027544) | more than 3 years ago | (#32745742)

You can find one here [goodsatdeal.com] . I'm very seriously considering buying one.

Re:Screw the iPad (-1, Offtopic)

Anonymous Coward | more than 3 years ago | (#32745820)

Also a quick eBay search turns up a few buy-it-now's for the actual iPed for about $150 + $20 shipping

Or you could also search for "android tablet" or apad tablet and find them for $109 + $39.99 shipping all day long.

Re:Screw the iPad (0, Offtopic)

BasilBrush (643681) | more than 3 years ago | (#32745970)

Blimey it's gone up from $105 to $187.98 in one post.

I bet it doesn't get 98% satisfaction rating from customers. For a start where are the third party apps?

Re:Screw the iPad (-1, Offtopic)

Pojut (1027544) | more than 3 years ago | (#32746092)

For a start where are the third party apps?

.....it runs Android. Where do you think the third party apps are? :-)

Re:Screw the iPad (0, Offtopic)

Dishevel (1105119) | more than 3 years ago | (#32746488)

For a start where are the third party apps?

Can you take a moment and reboot your iBrain. I think that your attempting to multitask.

Re:Screw the iPad (2, Informative)

0100010001010011 (652467) | more than 3 years ago | (#32746054)

Check DealExtreme. [dealextreme.com]

So far the feedback from most forums is that it sucks. Build quality is all over the place. The touch screen is lacking multi-touch. (Different technology). Some people have had theirs die completely after a few days of use. The battery life is horrible compared to the iPad and it's running Android 1.6.

But it is cheap.

3G Reception? (2)

AmazinglySmooth (1668735) | more than 3 years ago | (#32745624)

Other than the fact that I'm stuck with AT&T, I really like it.

Re:3G Reception? (-1, Flamebait)

Anonymous Coward | more than 3 years ago | (#32745752)

What's the psychological term/condition for somebody who tries to justify something just because they have invested heavily into it?

ipad can't do half things an N900 can. You can't even watch movies for 2 hours holding ipad in your hand all the time. But any survey will tell you that sheeple are very 'satisfied' with it.

Re:3G Reception? (0, Flamebait)

Anonymous Coward | more than 3 years ago | (#32746056)

it's called stockholm syndrome ( http://en.wikipedia.org/wiki/Stockholm_syndrome [wikipedia.org] ) and its blatantly at work with the poor idiots who buy apple crap.

the website which conducted this survey is so obviously composed of apple fans that the results are worthless; they say as much.
which raises the question 'how the hell does this story make it onto slashdot?'

Re:3G Reception? (0)

Anonymous Coward | more than 3 years ago | (#32746334)

Have you ever had en iPad in your hand? I'm guessing no, since you compare it to an N900.

Re:3G Reception? (-1, Troll)

Anonymous Coward | more than 3 years ago | (#32745848)

WOW mod parent hilarious, that moron bought a iPad.

Re:3G Reception? (4, Insightful)

ScrewMaster (602015) | more than 3 years ago | (#32745850)

Other than the fact that I'm stuck with AT&T, I really like it.

A bittersweet phenomenon. Much as I dislike Apple Computer, the iPad is a cool product, and it's unfortunate the Jobs went with AT&T. Then again, what are the options for a nationwide network provider? Verizon? Please. Sprint? I don't think so. I'm currently on T-Mobile (and I'm very happy with their services, both voice and data) but I doubt they could handle the load of millions of crazed iPad/iPhone users all crying out for their streaming this and streaming that.

Of course ... neither can AT&T.

Re:3G Reception? (4, Insightful)

0100010001010011 (652467) | more than 3 years ago | (#32746136)

Once again, Apple didn't choose AT&T because they were the best. Back in 2006, long before the iPhone release when Apple was shopping around for a provider Cingular was the only phone company that agreed to let Apple have complete control over the phone AND agreed to upgrade their voice mail system to handle visual voice mail. AT&T bought Cingular out and honored the contract. It was a Huge gamble, but paid off. It could have easily flopped and AT&T would have been screwed out of the money they paid to upgrade their servers and such.

After the failed Abortion that was the Rockr Jobs didn't want anyone else building an "Apple" phone.

Rumors are that Sprint respectfully declined while the Verizon CEO basically a huge asshole in declining. AT&T even declined, they just managed to pick it up when the Cingular 'merger/buyout' went through.

Weird. (-1, Offtopic)

Spazntwich (208070) | more than 3 years ago | (#32745644)

Did I typo something so badly I've ended up at epinions.com?

My other question is whether this is a case of paying CmdrTaco off or blackmailing him. Either Apple promised to fix his micropenis... or threatened to reveal it to a wider community.

Re:Weird. (0, Flamebait)

Anonymous Coward | more than 3 years ago | (#32745792)

Yeah the iPhone4 is having a rocky launch due to the bad antenna design, but ITS OK because that other Apple product TOTALLY HAS A GOOD SURVEY ABOUT IT. Nothing to see here.

Slashdot. Water for Apple. Water that matters.

Re:Weird. (-1, Offtopic)

Anonymous Coward | more than 3 years ago | (#32746336)

Seriously. I hope to see /. getting screwed in ass one day by Steve Wonderful Jobs himself - like he did to #2 fanbois - Gizmodo.

Flawed survey (3, Insightful)

BearRanger (945122) | more than 3 years ago | (#32745682)

Why would most end users care about the App Store approval process? If you're surveying developers say that you're surveying developers. Oh wait, is it just that the Slashdot summary is wrong? Thought so.

Don't survey a subset of the users and then generalize that to all users. It's inherently unfair.

(no, I don't have an iPad and probably never will)

Re:Flawed survey (2, Insightful)

Anonymous Coward | more than 3 years ago | (#32745734)

Yeah, as an end-user, I LIKE the App Store and appreciate Apple's filtering process.

Re:Flawed survey (2, Insightful)

byuu (1455609) | more than 3 years ago | (#32746104)

as an end-user, I LIKE the App Store and appreciate Apple's filtering process

And if Apple were to allow you to install apps from other sources, what harm would that cause you? Just continue only going to the Apple Store.

And to the grandparent, end users would care about the approval process because it directly affects what applications they can receive. For instance, if I wanted Flash, or tethering, or an emulator, I would be gravely concerned with said policy.

Re:Flawed survey (3, Insightful)

BasilBrush (643681) | more than 3 years ago | (#32746350)

And if Apple were to allow you to install apps from other sources, what harm would that cause you? Just continue only going to the Apple Store.

Right now he can install 100% of iP* apps. Under your scenario, a percentage of the apps that would otherwise be available to him through Apple's App Store would be distributed from other stores, and thus be out of bounds.

If he gave in to temptation to relax his standards at at any time, in order to run any of these non-app store apps, he's become vulnerable to phishing and trojans.

Most iP* users are like the GP. They like the fact that there is a safe, one-stop shop for all apps. Most of the people clamouring for multiple stores are committed free-software types from slashdot who wouldn't buy an iP* anyway.

Re:Flawed survey (1)

byuu (1455609) | more than 3 years ago | (#32746568)

Under your scenario, a percentage of the apps that would otherwise be available to him through Apple's App Store would be distributed from other stores, and thus be out of bounds.

I suppose there is a possibility that some apps would not be distributed this way; but as a developer, it would make no sense to ignore the biggest potential market for moving my applications.

Perhaps we could look to the Android market to see if there are any major applications that are not available at all in the official store ...

Most of the people clamouring for multiple stores are committed free-software types from slashdot who wouldn't buy an iP* anyway.

I can't speak for others, but I bought a Mac Mini recently, I've even ported some software to it. I was planning to buy the iPad until I learned of this restriction.

Re:Flawed survey (4, Informative)

ScrewMaster (602015) | more than 3 years ago | (#32745932)

Don't survey a subset of the users and then generalize that to all users. It's inherently unfair

Not at all. Unless you are surveying ALL users of a product, then by definition you are surveying a subset and generalizing to the entire population. The trick is picking a representative subset.

The problem is one of methodology. Do you pick a subset with specific, known characteristics, and then generalize that? If so, you've introduced bias.

Re:Flawed survey (2, Interesting)

Anonymous Coward | more than 3 years ago | (#32745950)

Because it limits what apps an end user might want to use. For example, an ad blocking plugin for safari. It exists for jailbroken ipads/iphones and should exist in the app store but Apple will never allow it, thus it's a problem with the approval process for end users.

Re:Flawed survey (0, Flamebait)

jedidiah (1196) | more than 3 years ago | (#32746430)

The problem here is one of awareness.

The average conspicuous consumer must first have some way of realizing that there is
something they could have on their iPad but cannot due to Apple's approval policy.

I suspect more people are simply blissfully ignorant.

That's kind of why they buy Apple products to begin with.

Sure. There are a few end users that have some jailbreak app as their personal killer app
or perhaps are aware of someone else for whom this is the case. I doubt that it is very
common though.

Ignorance is bliss.

pardon? (4, Interesting)

jfoobaz (1844794) | more than 3 years ago | (#32745988)

Don't survey a subset of the users and then generalize that to all users. It's inherently unfair.

Surveying a subset and generalizing the population from which it's drawn is what we call inferential statistics; it's a cornerstone of modern science and social research.
There may be some significant problems with the survey design, however. There's no information about how the survey was conducted (internet? email? something else?), or how the respondents for it were chosen (self-selection? something else?). The information's a bit to sketchy to tell how reliable the survey is.

Re:pardon? (1)

BearRanger (945122) | more than 3 years ago | (#32746438)

I get this, but what I mean (and was unclear about) is that the survey appears to be a survey of only developers. Not a random selection of purchasers.

Re:Flawed survey (2, Informative)

matunos (1587263) | more than 3 years ago | (#32746390)

Actually, if you look at the article, you'd see that the Slashdot summary correctly reflects what the article says:

In only one major area did unhappy campers dominate: A majority aren’t pleased with Apple’s App Store approval process.

I haven't developed any iPad/iPhone apps, or know anyone who has, but I'm not pleased with their approval process because I actually read and am aware of some of the gaffes they've made with it (Mark Fiore's app, Ulysses Seen, Tom Bouden's version of The Importance of Being Earnest, etc.).

Re:Flawed survey (1)

nine-times (778537) | more than 3 years ago | (#32746540)

I'm not a developer, and I don't know what the "App Store approval process" is like. However, I'm not happy that an "App Store approval process" is required to get an application installed on my iPad.

Personally (4, Insightful)

COMON$ (806135) | more than 3 years ago | (#32745714)

I am waiting for the android based tablets. We have already seen one with the dell streak and from what I hear they are going to release a series:

http://www.engadget.com/2010/02/11/dell-mini-5-we-have-it/

Dell tends to make pretty good devices (contrary to the article yesterday), that are very usefull and well designed. So hopefully this will start a good series of android style tablets. This probably wont hurt the apple market but at least it will deliver a useful tablet to those of us who don't want to fight the app store and want some more options.

Re:Personally (3, Informative)

blind biker (1066130) | more than 3 years ago | (#32746024)

I am waiting for the android based tablets.

Wait no more. [amazon.com]

Re:Personally (1)

COMON$ (806135) | more than 3 years ago | (#32746060)

Ya the archos is definitely cool but why spend $200 on a video player when I can spend a little more for a mini5 :)

Re:Personally (1)

jedidiah (1196) | more than 3 years ago | (#32746482)

I can buy an Archos at Amazon.

Where can I get the Mini 5?

My Archos has 500G of storage and can play much of what an iPad can't.

Re:Personally (3, Insightful)

Lumpy (12016) | more than 3 years ago | (#32746352)

That tablet is utter crap. I used one for 4 weeks and sent it back for a full refund. I then tried several others.... they all suck right now.

Yes you still need to wait. What is available is junk right now.

Re:Personally (0, Flamebait)

BasilBrush (643681) | more than 3 years ago | (#32746432)

Or just accept that Android devices will always trail iOS devices, and buy an iPad.

Re:Personally (1)

Lumpy (12016) | more than 3 years ago | (#32746628)

If the hardware makers would build a CORRECT hardware platform it would work great.

A buddy of mine is running Android-X86 on a Fujitsu tablet from 5 years ago and it works better than all of the current junk out there. $350.00 spent on an android tablet plus it's bigger than a iPad. very cool, just lacking in the battery department.

Re:Personally (3, Informative)

tlhIngan (30335) | more than 3 years ago | (#32746588)

That tablet is utter crap. I used one for 4 weeks and sent it back for a full refund. I then tried several others.... they all suck right now.

Yes you still need to wait. What is available is junk right now.

Not to mention, you can't root it. And it's stuck at 1.6, and won't ever get 2.x. Which is a horrendous issue for Android devices - it seems there are great models (Nexus One) with full rootability and the like. Others that are bound to a carrier can have special root-proof firmware installed (Rogers did just that with a mandatory update - sure it fixed a critical bug, but it also removed the ability to root it). And always the question of whether or not your phone will officially get 2.x. Sure there's unofficial mods (provided you root your phone), but it seems there aren't that many that are "good" (rootable, futureproof, etc).

Probably my one complaint is how carriers have all seemed to conspire to collectively try to hobble Android. Couldn't Google have done an iPhone and pretty much say "This is the way we're doing it, and if you don't like it, tough!" like Apple?

Re:Personally (1)

nametaken (610866) | more than 3 years ago | (#32746112)

Likewise waiting on more android offerings, though I was surprised to see nearly 20% of the people surveyed have linux machines.

Re:Personally (0)

Anonymous Coward | more than 3 years ago | (#32746192)

Cisco just announced one : http://www.theregister.co.uk/2010/06/29/cisco_cius/

Re:Personally (1)

Wiarumas (919682) | more than 3 years ago | (#32746368)

I'll wait for Asus to make one. Over the last 5 years or so they've come to be my favorite computer manufacturer.

Re:Personally (3, Interesting)

ducomputergeek (595742) | more than 3 years ago | (#32746514)

Funny, because we replaced all our Dell laptops with MacBook Pros over the last 3 years here because the Dell's started having a number of problems after 18 - 24 months. And these were serious hardware problems like motherboards cracking. It wasn't quite the systemic problems we had with HP laptops, but that was 2 generations of PC laptops from two different manufactures both with quality control problems. And these were $1,500 Dell/HP laptops, not the super cheap $500 consumer laptops.

Since switching to the Mac's the only hardware problems across a dozen laptops we've had is folks have broken a number of power supplies at our favourite coffee shop when they fall from the tall tables onto the ceramic tile floor.

As far as the iPad goes, I've had my 3G model over a month now and I've only gone to my Mac Mini for computer stuff twice. Both times relating to MS Office Documents that iWork couldn't open. (I still use the Mac Mini as a media center attached to my TV at home). I've given up my MacBook Pro and have docking stations, one at the office and the other at home. It does exactly what I need a device to do: Email, Skype chat, web surfing, and document editing with iWork.

As far as that goes though, my iPhone had largely replaced my MacBook a year ago. The only problem was composing any emails that required a long response was impractical. With the iPad docking station, that problem is resolved since it has a full keyboard.

You know who else? (0, Troll)

twoallbeefpatties (615632) | more than 3 years ago | (#32745800)

You know who else was satisfied with their conditions? Concentration camp Jews suffering from Stockholm Syndrome. YEAH, THAT'S RIGHT. HITLER.

(And I pray the mods understand sarcasm.)

Re:You know who else? (4, Insightful)

Wovel (964431) | more than 3 years ago | (#32746536)

Good sarcasm is timely, relevant, and factual. Yours meets none of those criteria. Oh and usually (but not always funny).

Re:You know who else? (1)

Bemopolis (698691) | more than 3 years ago | (#32746548)

Wait wait wait waitasec...

I thought it was Al Gore who is on the Apple board, not Obama.

a new way of programming (2, Interesting)

digitalsushi (137809) | more than 3 years ago | (#32745802)

Where I work, we were really upset there was no way to use wireshark on the ipad. So we made cloudshark [cloudshark.org] , and I bet a lot of other people are doing identical things -- the beauty of jQuery and other APIs like that is that you can replace 90% of a regular desktop app with a simple web page. There are probably tons of other examples of this sort of thing. There's all sorts of CSS hooks for ipad to accomplish the new modes of use, scolling, double fingers, et cetera. It's frankly very fun.

Re:a new way of programming (1)

pandrijeczko (588093) | more than 3 years ago | (#32745974)

I don't see why this would be particularly useful from an iPad perspective.

Wireshark is a network protocol analyser and therefore needs to be physically on the network requiring the analysis - so presumably you still need to deploy an instance of Wireshark on that network but then drive it from a web interface from an iPad or other device located somewhere else.

However, the only reason I could think of why this would be useful would be if the Wireshark box has no GUI on it - but then why not just SSH into the Wireshark box and run it from the command line?

Sure, jQuery might be useful for other types of apps but it seems pointless for Wireshark.

Re:a new way of programming (1)

digitalsushi (137809) | more than 3 years ago | (#32746114)

I can assure you (since we bothered making it in the first place!), that there are a lot of archived packets that require analyzing. It is this subset which we address. Live capture is simply a subset of packet sources. Also, we suck in capture files from other URLs, so any website can essentially spawn a packet viewer simply by linking their own URL as an argument to our site.

Re:a new way of programming (1)

pandrijeczko (588093) | more than 3 years ago | (#32746358)

Okay, I guess I'm missing something here because if you need to analyse captures from remote sources then what's stopping you installing Wireshark locally and feeding the capture file into that to filter it, etc.

It's not as though there are any licensing costs around it, you can install it wherever and as many times as you like...

Re:a new way of programming (0)

Anonymous Coward | more than 3 years ago | (#32746004)

I'm not sure how you're suppose to capture network packets from a web app.

Oh, you mean all it does is show the logs? Uh, OK.

What are you talking about? (-1, Flamebait)

Anonymous Coward | more than 3 years ago | (#32746068)

How's that a "new way of programming"? You've merely implemented a web site where you can upload files and display them over the web. We've had that for years. You've basically made a half-assed Geocities implementation.

Seriously, I don't get you people. You voluntarily buy and use knowingly-crippled devices like the iPad, and then complain when it doesn't support basic functionality available almost everywhere else. Then you come up with some half-assed HTML/JavaScript/CSS hack, and pass it of as some new and amazing piece of software!

And why did you name your hack "CloudShark" when it clearly has absolutely nothing to do with Cloud computing? Are you just leeching off of the hype surrounding the term "cloud"?

Re:What are you talking about? (0)

Anonymous Coward | more than 3 years ago | (#32746208)

And what exactly is cloud computing supposed to be, if not an application running on the Internet?

Re:a new way of programming (1)

Monkeedude1212 (1560403) | more than 3 years ago | (#32746158)

Mod this up - I found this to be an issue as well. Last night I was fiddling around with the idea of monitoring all traffic going in and out of my local network, specifically the ability to monitor any of the smaller devices using the wifi. The general idea being that once I move into my new place, I might leave the WiFi unsecure and snoop on anyone who decides to drop in.

No matter what I did, I couldn't grab any real info on what the iPad was browsing. I eventually tried ARP poisoning with Cain and while that allowed me to monitor what pages were being served by monitoring my own local interface, it would sometimes cause various HTTPS requests to fail, because of the fake certs generated. I know on most windows machines it just gives you that warning "This site might not be secure" and most users continue anyways. I'm not really interested in pulling off the real dangerous MITM attacks, I just want to know whats going in and out.

Is that just a thing with Apple products (their whole being more secure thing) or is it mobile devices in general, or just iDevices? Or am I just a total Noob who needs to do more learning before trying to tackle this stuff? (I did just start this like 2 days ago.

I Can't Get No Satisfaction (0, Troll)

theswimmingbird (1746180) | more than 3 years ago | (#32745836)

I haven't purchased an iPad, and I am an incredibly satisfied (not) buyer.

Re:I Can't Get No Satisfaction (-1, Troll)

muckracer (1204794) | more than 3 years ago | (#32745942)

> I haven't purchased an iPad, and I am an incredibly satisfied (not) buyer.

That's because you actually can Think Different, unlike the pathetic iPadophiles that actually stand in line to spend their money to a corporation and STILL think, they are SOOO alternative!

Re:I Can't Get No Satisfaction (5, Insightful)

BasilBrush (643681) | more than 3 years ago | (#32746162)

unlike the pathetic iPadophiles that actually stand in line to spend their money to a corporation

And what particular non-corporation made device are you surfing the internet with today? CPU was hand-crafted by an artisan was it?

Poor old iPad owners. Fancy buying something and finding some time later that you like 98% of the other buyers are satisfied with it. Must be truly awful. How terrible for them it must be to be so excited about a new piece of technology that they stand in line to buy it. If only they could have spent that time whining on Slashdot instead.

Re:I Can't Get No Satisfaction (0, Flamebait)

muckracer (1204794) | more than 3 years ago | (#32746378)

> And what particular non-corporation made device are you surfing the internet with today?

A very corporate one actually. And I don't give myself to the illusion of 'sticking it to da man' by buying products of only a particular company where even Microsoft appears to be more open and less controlling...

Don't get me wrong...I really don't care what people end up buying and using. Love the free market. I just don't like the cult'ish lock-in (nevermind technological one's) Apple has managed to pull off. It's at a point, where the actual technology of the devices has become less relevant than owning said device. Kinda like having a Mercedes mainly for status, not for the actual engineering. There's something very distasteful about that (for me at least).

Re:I Can't Get No Satisfaction (4, Insightful)

Wovel (964431) | more than 3 years ago | (#32746648)

I am not sure you would find a single iPad buyer who felt they were sticking it to the man. Most of them were buying a consumer electronic device they felt would be useful and after using it for a month or two, they found that it was useful. This annoys the crap out of you because you had some strange unnatural urge to see it fail, so you denigrate all those people. Millions of people have purchased iPads and our happy with them. If you chose to believe it is because they are not as smart as you, they have medications that will help with your delusions.

Yawn (0, Flamebait)

copponex (13876) | more than 3 years ago | (#32746644)

And what particular non-corporation made device are you surfing the internet with today? CPU was hand-crafted by an artisan was it?

Yeah... who's more important to the computer industry? Apple or Intel? Apple or ARM? And which of these companies is more self-righteous about their existence?

You have to face it sooner or later... Apple makes its money by being a lifestyle brand, like Levi or American Apparel or Gucci. That's why it has pathetic enterprise support and tries to lock out competition for it's platform. That's why it's a walled garden filled mostly with petty video games. It's an appliance for people who don't like the open endedness of computers. Just like a Starbucks customer that loves lattes but would never take the ten minutes to learn how to make one for themselves, Apple users skim on the surface of computing. And this isn't necessarily a bad thing.

The problem is that Apple does not want standards, it wants control. It does not want everyone to create art, it wants everyone to buy Final Cut and use it on a Mac Pro to create art. Inherent in it's culture is a fundamental undermining of it's own principles. There is nothing magical or revolutionary about selling vendor lock-in, but I'll give them that their marketing department does a much better job of disguising that than Microsoft did.

I doubt their stats-gathering methods (2, Insightful)

Dr.Merkwurdigeliebe (1055918) | more than 3 years ago | (#32745894)

How many users even know about the App Store *approval process*. Hmm? I'm an iPhone developer, and it bugs me to no end. But how the hell would an end user know? They have no way of interacting with the App Store's approval process, just the "storefront", so to speak. If a large enough number of respondents were dissatisfied with that, then I question who they solicited.

Re:I doubt their stats-gathering methods (1)

pandrijeczko (588093) | more than 3 years ago | (#32746076)

It's perfectly relevant.

What about emulation apps that an iPad owner can run on his PC but will never be approved to run on his/her iPad?

Also other tools, like those that fall into the "security" or "adult" categories that, again, Steve will never say yes to.

Re:I doubt their stats-gathering methods (2, Insightful)

Wovel (964431) | more than 3 years ago | (#32746670)

They know about it because the question was asked. It sounds like something you should not like , so they said they didn't. A fairly obvious case of observer influence. You have to know for certain the subject of a poll independently knows what something is or any question you ask about it is totally invalid.

really? (2, Insightful)

sharp3 (1195261) | more than 3 years ago | (#32745914)

Why would the average iPad consumer care about the app approval process? The average iPad buyer is not a developer. If that's the best complaint that they can manufacture in this article, I'm inclined to say this is an anti-Apple article with questionable researching techniques. Although, I didn't RTFA, so maybe I missed something.

Re:really? (0, Flamebait)

mea37 (1201159) | more than 3 years ago | (#32746448)

You didn't read the article but concluded that it's anti-Apple based on your failure to understand a criticism raised in the survey? How are you liking that coolaid (or is it cider in Jobs's cult)?

I don't develop iPod apps, but I care about the approval process. (Note that doesn't mean I have the same problems with it that a lot of other people do; to me, it means I consider the approval process as part of the definition of the product I'd be buying if I were to buy an iPad/iPhone/iPod.)

Non-technical friends of mine who use (or, in some cases, used to use) iPods/iPhones/iPads seem to be quite aware of the app store approval process - well beyond their awareness of other comparably technical subjects - because it gets a lot of press and it does affect them even if the fanboy contingent wants to pretend it doesn't. Perhaps they want an app that Apple refuses to approve, eh?

iPad owner opinion (4, Informative)

Paul Rose (771894) | more than 3 years ago | (#32745946)

I have an iPad at home, and while I'm a developer by trade, I do not develop iPad/iPhone apps.

I have two major gripes (and they are easy to guess):

1) Flash support. This is purely a practical objection (suspending my philosophical objections). This is a neat toy for having around the house. It is the #1 way my kids browse. There are a lot of child oriented sites that need flash ( my younger kids love pbskids.org ). If apple succeeds in driving flash from the web and everybody uses html5 then I'd be fine, but this will take forever.

2) Printing. I never missed it much on my iPhone, but when you are using the iPad it is hard not to think of it as a "computer", and a computer should be able to print. There are some apps that help here, but there needs to be universal support. I'm sitting on the couch reading an e-mail. Next to me hidden under an end table is my wifi laser printer. I really would like to print an email. I'd also like to print out map/directions to take on a trip. This really needs to be on the iOS list (even if it needs a daemon / iTunes on a computer to avoid having to load printer drivers in the iPad).

You'd Like to Be Able to Print an E-Mail?!?! (2, Funny)

RobotRunAmok (595286) | more than 3 years ago | (#32746178)

Huh??

What what you do with it then... put it in a beige-colored folder, and file it away alphabetically in that beige-colored file-cabinet atop which you keep your tri-cornered hat?

Re:You'd Like to Be Able to Print an E-Mail?!?! (1)

jedidiah (1196) | more than 3 years ago | (#32746602)

>
> Huh??
>
> What what you do with it then... put it in a beige-colored folder, and file it away alphabetically in
> that beige-colored file-cabinet atop which you keep your tri-cornered hat?
>

1) I keep an electronic printout for my personal records.

2) I use the hardcopy in places I would not want to have an overpriced electronic toy.

Fanboys desperately trying to pretend to be some sort of vanguard are so funny. They're almost cute.

Re:iPad owner opinion (2, Insightful)

Gulthek (12570) | more than 3 years ago | (#32746214)

I'm not disagreeing with #2, but I don't get your use cases. Why print an email or directions, don't you have your iPad?

Re:iPad owner opinion (1)

cowscows (103644) | more than 3 years ago | (#32746328)

Maybe I'm printing up directions to some lake a couple hours away where I'm going to go canoeing. I don't particularly want to take the iPad out on the water, and I also don't like the idea of leaving it back in my car baking in the sun in the parking lot.

Re:iPad owner opinion (1)

suomynonAyletamitlU (1618513) | more than 3 years ago | (#32746462)

You may want to take the emails somewhere that the iPad is too bulky to take, and you may need directions when you don't have wireless access (with the non-3G device). Or, alternately, you may not want to leave the iPad in your car/hotel room/whatever when you get there, and again it's too bulky to take wherever you're going.

Seriously, a piece of paper folds up and fits into your pocket. Unless you want to carry a backpack or satchel or other luggage with you, you can't carry the device everywhere you go. Unless you like having no more than one hand at a time and being an excellent target for pickpockets. Is it really that hard to "get"?

Re:iPad owner opinion (0, Troll)

idontgno (624372) | more than 3 years ago | (#32746516)

Because the Google Maps trip directions you worked out for Grandma isn't going to help her get to Sarasota unless you print it out, or give her your iPad. And if you've swallowed your nausea down well enough to buy an iPad, you probably don't want to give it to someone else, even if temporarily.

Re:iPad owner opinion (1)

BlueBoxSW.com (745855) | more than 3 years ago | (#32746326)

I agree with #2, this would come in handy, and would give rise to some better apps on the ipad.

I don't miss Flash one bit.

Re:iPad owner opinion (1)

nine-times (778537) | more than 3 years ago | (#32746500)

I'd also like to add:

3) File management. Getting files on and off or deleting files requires manual intervention in iTunes. It works, but it's a bit lame. There are other applications that aim to address this, but it should be handled in a comprehensive and systematic way.

4) Safari's handling of tabs. Switching tabs is slow, and when you revisit a background tab it will probably reload the page (which kind of defeats the purpose). There are other browsers that do a better job, but it's silly that Apple released a browser that works this way.

5) Needs better chat. I'm using IM+, but surely someone can do a better job?

Otherwise, I'm relatively happy. I'm not quite getting as much use out of it as I'd hoped, but I am finding it to be genuinely useful. Knowing what I know now, I might have waited a year for the next revision, but I don't regret the purchase.

Survey stinks, iPad doesn't (5, Insightful)

LS1 Brains (1054672) | more than 3 years ago | (#32745956)

I haven't started developing for the iPad, although after being a user for the past 2 months I honestly think it's an outstanding platform to focus attention on.

The UI is buttery smooth. This is one thing EVERY other device I've put hands on doesn't even come close to getting right. Android is wonderful, and I love it - but the UI just isn't as fluid and responsive. This may not change how the device works but it certainly changes how you perceive the device is working. I see it every time someone uses an Android phone (myself included): click, click again because it didn't give you immediate feedback or response. Turn the device sideways, wait a couple seconds, flip it back and forth a couple times because the display didn't rotate. Things like that are minor in 'tech, but huge in usability.

The tougher process of getting an app INTO the iTunes app store I honestly think is helping weed out the lower grade fluff we find in the Android market. How many times have you gone looking through apps, found something that looked pretty good, installed it, and it was crap? How many reviews on the Android Market read something like this: Force closes, one star!. It's the same problem with all the various free Windows software that's everywhere on the net. You have more choice, but you have more choices of crap. If people are going to spend the time, money, and effort to get an app into Apple's store, they're more likely to make sure it's something that's worth being there. They want to get paid, after all.

Getting back to end-users, of which I've been exclusively since this thing launched -- it really is awesome. I carry it instead of a laptop nearly every time I would have taken my laptop. I carry it now when I wouldn't have carried anything before, simply because I can. Then again, if I had an iPhone I'd probably leave it home more often. Regardless, the beauty is being able to do real work on it (email, web-based enterprise apps, etc.) without having to take anything else with me. No power cord, no problem - I get a full day PLUS worth of power out of the battery. Battery life + 3G + usable screen size (1024x768 means my work webapps fit perfectly) + a very usable on-screen keyboard = happy camper.

Re:Survey stinks, iPad doesn't (1)

MozeeToby (1163751) | more than 3 years ago | (#32746440)

How many times have you gone looking through apps, found something that looked pretty good, installed it, and it was crap?

None. Not once in fact. You see, those reviews and stars are there for a reason. If something gets crap reviews, don't buy it. In exchange for requiring that tiny bit of due diligence, I have several apps that would never make it though Apple's approval process. Apps that would require voiding my warranty to get on the i-Devices.

I'm quite happy for a particular reason (3, Informative)

wandazulu (265281) | more than 3 years ago | (#32745966)

I'm an avid geocacher and I've found the GPS accuracy in the iPad to be better than the iPhone, and comparable to my Garmin 60csx (which is more-or-less the gold standard). I use the iPad for a lot of other reasons (the kids like to watch movies or play games on it while we're driving out to a forest preserve) but I was really pleasantly surprised to see that I could pretty much rely on it to get me to the spot.

I'm waiting for Otterbox to come out with their Defender case so I can keep it out all the time through the woods, instead of putting it back in the backpack on the chance I trip over a log or something. The iPad might not be as compact as the iPhone or Garmin, but it beats a day of DNFs.

Private life (0, Interesting)

Anonymous Coward | more than 3 years ago | (#32745990)

They forgot to ask how many times the customers held hand of another male iPad owner, and whether or not the touching got "serious" at any point.

If you happened to buy one: fuck you. Several respectable people did buy one, but if you are not a scumbag, you could have waited a LITTLE while for affordable Android tablets that don't support the Apple reign of terror. Enjoy your shiny thing, but don't come back complaining when we have a dystopia worse than what microsoft would ever dare to envision.

Pretty much sums it up (3, Interesting)

NekSnappa (803141) | more than 3 years ago | (#32746014)

I have a 16Gb iPad 3G and I must say that their survey matches my experience.
I don't care about a camera on it. Front or back. And find the only things I wish it had were native print function, and built in SD card reader. The 3G service is OK except at work where my building seems to be some sort of Faraday cage for anything radio related.

I was kind of surprised that iBooks wasn't showing as highly rated as I thought. For me that is the killer app. It makes access to the Project Gutenberg material flat out painless. I know that there are other ways I could get those titles on there and read them if it wasn't built into the app, but this makes it easy.

Survey has built in bias (2, Interesting)

Low Ranked Craig (1327799) | more than 3 years ago | (#32746046)

We aren’t trying to capture a demographically representative sample of all iPad owners and we didn’t normalize the results. The opinions you’re about to read reflect only the experiences of the folks who took our survey–readers of Technologizer and other sites (such as Daring Fireball) that linked to it. Which is fine by us: We were dying to learn what you thought.

Not scientific, not normalized, not statistically meaningful.

Re:Survey has built in bias (0, Offtopic)

copponex (13876) | more than 3 years ago | (#32746182)

Not scientific, not normalized, not statistically meaningful.

Don't you dare make fun of the Austrian School. Ze dollar vill crumble!

Re:Survey has built in bias (2, Insightful)

cowscows (103644) | more than 3 years ago | (#32746590)

So what? As long as you're upfront about the inherent bias in your sample, there still might be some value in your poll.

Good Lord.. (1)

kevinNCSU (1531307) | more than 3 years ago | (#32746050)

There were are few places

I'm not a stickler for grammar or spelling and God knows I'm terrible at both but is there not even a forced preview for summaries like there is for comments? There is no way you can even quickly proofread that sentence and not stumble trying to string those words together. Get it together editors.

Faith based summary (1)

fermion (181285) | more than 3 years ago | (#32746078)

On a tech site like /., I am amazed at how many people will interpret data based on what they want to be true rather than what data and observation indicates is true. In this case well over 40% have no problem with the ITMS approval proces, and another well over 40% think it is only a minor issue. This can hardly be said to a majority having a problem with ITMS, meaning that such an approval process significantly negative impacts there experience. Using the same criteria, a majority of users are not totally satisfied with their purchase, even though only perhaps 25% have any significant dissatisfaction.

There are people are going to be philosophically opposed to the way Apple does business, and for those people they should buy other products. To mislead people into thinking the way you do, as some religious people mislead people into thinking latex condoms provide no protection, is the lowest form of immorality. One's beliefs should not depend on everyone agreeing with you. I have no problem not buying MS products because they are too expensive, and even if 80% of the world disagrees, it does not matter. I don't do it.

Becomming more satisfied... (4, Interesting)

aaarrrgggh (9205) | more than 3 years ago | (#32746084)

I was about 80-90% satisfied at launch; I could use my bluetooth keyboard from my ancient Palm, take it with me as a laptop substitute when traveling for work or personal, and in a crunch write a report in the notepad app and e-mail it to a co-worker to format and PDF. Now, I'm closer to 95% satisfied after getting a spreadsheet/word processor app and a few other gems.

What I hate is the absurd organization and search capability of the AppStore. Yes, I know about 3rd party tracking/review sites, yes, I am willing to waste hours searching... and ultimately, yes, I am willing to pay $5-10 to try something that may not meet my expectations.

But, I am quickly getting to the point where expensive ($30-80) apps have reviews that state they don't live up to stated functionality, and it is becoming impossible to really experiment with different use-cases.

By far though, I get more satisfaction using the device as a content-creation vehicle rather than a consumption device. Consumption is lost on the ads that cannot be blocked that in turn screw up the page formatting.

(Oh, and it pisses the living sh!t out of me that Slashdot jumps down half a page when you expand a comment!)

Skewed Question (4, Insightful)

Cogneato (600584) | more than 3 years ago | (#32746164)

The story pulls a clever choice of data -- "the majority aren't happy with Apple's App Store approval process", when in reality the vast majority (85%ish) of people answered with the two answers that are the most positive towards the app store (Not a problem at all and minor problem). The fact is that the possible answers that they could give were skewed towards the negative:

Not a problem at all
Minor problem
Major problem
Unacceptable

So, your summary basically says that "of the four possible answers, the majority of people picked from three of them", which is not all that impressive of a feat. Suppose the possible answers were instead:

I prefer to have apps reviewed before purchasing or downloading them
I'm neutral on the app store
Minor problem
Major problem
Unacceptable

By adding a positive answer, rather than a slightly above neutral answer, you change the skew of the response. By have a great majority of negative answers, someone who has not completely formed their opinion will be more likely to say, "huh, I had never thought of it before, but since there are so many negative possible answers, there must be a problem."

Happy except for flash and multitasking (1)

Missing.Matter (1845576) | more than 3 years ago | (#32746174)

I have an iPad and I'm generally happy with it aside for two things: lack of flash and lack of multitasking. Due to the lack of flash, I always have to carry around a backup laptop to watch flash videos. A lot of my course content is in flash, and I'd rather not tether myself to a computer lab. This supposedly will never be rectified until this content supports HTML5. Secondly, the lack of multitasking is a glaring issue. Working in one app and having to close it out to reply to an IM or email is extremely frustrating. This was apparent within the first few hours of using the device. What's even worse is that very few apps save your state in the way you'd expect when you exit the app. I'm looking forward to iOS 4 fixing this, however. Other than that, there are a few little gripes I have with the device, such as an out of date, intrusive notification system. Also, even with a filtered approval process, the general quality of apps in the appstore is very poor. Apps are usually very poorly designed and not well thought out, or buggy, and finding the gems out there can be difficult.

Early adopters (4, Insightful)

psavo (162634) | more than 3 years ago | (#32746206)

FFS. These people are _early adopters_. They'll eat shit, thank you and grin happily.

Re:Early adopters (1)

cowscows (103644) | more than 3 years ago | (#32746446)

No kidding. These people couldn't possibly actually be enjoying something. That's unthinkable. They're just playing the role that their great leader Steve demands of them. This iPad crap is just a shiny fad. Just like the iPhone, and the iPod before it. Give it a year, and nobody will even remember these garbage devices, and Apple will continue it's slow sad slide towards irrelevance and bankruptcy.

Hot product (0)

Anonymous Coward | more than 3 years ago | (#32746270)

Hot product. I like how Apple has kept it simple. We do have the physical keyboard and the stylus. Memory is available since it does connect to our network. It is part of a system of tools - a portal. I love the iPad and see Apple making it better. The fact that the iPod Touch and iPhone are essentially micro-versions of the iPad is good. A size for everyone.

Because there is no other choice right now.... (1)

Lumpy (12016) | more than 3 years ago | (#32746280)

I tried several of the Android tablets and the makers are churning out utter crap. Low Processor speeds, really out of date Android 1.5 installs, and NOTHING that has the app store.

Your only choice is the iPad until someone puts out a REAL Android tablet with a 1Ghz+ processor, real ram and storage and a current version of the OS.

The majority? Really? (3, Insightful)

pbhogan (976384) | more than 3 years ago | (#32746306)

"the majority for instance, aren't happy with Apple's App Store approval process" The majority? Really? "Forty-one percent think it’s a minor issue" and 43% don't think it's an issue at all. So 84% barely care or don't. Chances are the 16% who think it's a major/unacceptable problem are irate developers or people who just hate any kind of controlling authority. And actually it looks like they can't count since about 2-3% had no opinion: 84 + 16 + 3 = 103% What I read into this is consumers really don't care about the approval process. Why would they? They have 200,000+ apps and more flooding in every day.

It's still too new (2, Insightful)

erroneus (253617) | more than 3 years ago | (#32746560)

People haven't had time to get tired of them yet. There are lots and lots of cool gadgets in the world and for a wide variety of them, they are cool for a short time. Only a very select few in history have emerged from the pile as "indispensable." Among these are the palm pilot and later the blackberry. iPod is a very risky move because it is significantly larger than things that fit in pockets.

Everyone I know loves it (1)

WillAffleckUW (858324) | more than 3 years ago | (#32746606)

Mind you, most of the people that I know who bought the current iPad or are getting the 3G one coming out this fall, or the unlocked Verizon iPad at Christmas are mostly into film.

They like to watch TV and movies on the iPad, read newspapers, share photos on Facebook, and browse web comics.

Because, quite frankly, the iPad is intended for Consumers - not for Geeks.

Re:Everyone I know loves it (app store addendum) (1)

WillAffleckUW (858324) | more than 3 years ago | (#32746632)

I should point out you can get your pr0n and other stuff from bitstream or other sources, pop it onto your Mac Mini or iMac and share the cracked vid or music with your iPad from there. Using the appstore is OPTIONAL.

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