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Proximity Sensor Presents Latest iPhone 4 Issue

kdawson posted more than 4 years ago | from the not-the-face-time-we-had-in-mind dept.

Iphone 446

tekgoblin sends news of the latest iPhone 4 glitch being reported in user forums and elsewhere: the phone's proximity sensor seems not to be detecting nearby faces, as it is designed to do, in order to deactivate the screen during a call. The result is often unintended input. "On the iPhone 3GS, the proximity sensor was located to the left of the earpiece speaker. But that space on iPhone 4 is now occupied by the front-facing camera, and the proximity sensor is above the earpiece. What's not clear is whether the iPhone 4 screen's misbehavior is due to the new location of the sensor, or it's because Apple tweaked the sensor's responses in [some] way."

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Next please! (4, Insightful)

LostCluster (625375) | more than 4 years ago | (#32805472)

Add this latest story to the antenna issue, and it's looking like Apple shipped a rotten one. You can't have a big win every time without some risk of losing once in a while. Be glad if you're holding on to an iPhone 3G(s) from last year... you got most of the good features from the new operating system while the new hardware doesn't seem ready for prime time. Give them a year to fix the problems, and we'll wait for the iPhone 4G...

Re:Next please! (2, Insightful)

nomadic (141991) | more than 4 years ago | (#32805504)

The important thing is it looks cool and has the features (but only those) that Stevie thinks we're entitled to.

Re:Next please! (0, Troll)

Anonymous Coward | more than 4 years ago | (#32805616)

Who cares? It's his product! I wanted an espresso machine mounted in my dashboard, but nooooo, Honda had to have it their way, and only give me options they wanted me to have.

Re:Next please! (4, Insightful)

LurkerXXX (667952) | more than 4 years ago | (#32805672)

Does Honda tell you you shouldn't hold the steering wheel at 10 and 2 because it doesn't run well that way?

Re:Next please! (0)

Anonymous Coward | more than 4 years ago | (#32805690)

i guess they govern where you can drive it and which brands of fuel you can put in it, too.

Re:Next please! (1, Insightful)

Anonymous Coward | more than 4 years ago | (#32806022)

But what is stopping you from mounting one up?

Re:Next please! (4, Insightful)

rjch (544288) | more than 4 years ago | (#32806036)

Who cares? It's his product! I wanted an espresso machine mounted in my dashboard, but nooooo, Honda had to have it their way, and only give me options they wanted me to have.

There is a slight difference. Honda won't stop you mounting an espresso machine in your dashboard after you buy the car. Apple refuses to allow 3rd party addons that it hasn't approved.

Re:Next please! (4, Insightful)

LynnwoodRooster (966895) | more than 4 years ago | (#32806094)

The difference is that Honda will not sue you for mounting an espresso machine to the dashboard, and you don't have to go to a Honda dealer to buy new tires. After you buy it, it's your car, not Honda's. Stevie thinks differently.

Re:Next please! (0)

Yvan256 (722131) | more than 4 years ago | (#32806302)

It's not "your car" if you want Honda to honour your warranty.

Re:Next please! (1)

ducomputergeek (595742) | more than 4 years ago | (#32805572)

It's apple. You never buy the first generation of new or redesigned products. I like the new Mac Mini's. But I'll wait for the next update to replace mine. Same with the iPhone 4. My contract is up in December. I'll wait until then to update because they'll have these issues resolved.

Re:Next please! (1, Funny)

LynnwoodRooster (966895) | more than 4 years ago | (#32806108)

My contract is up in December. I'll wait until then to update because they'll have these issues resolved.

Or they will have trained their fanbois sufficiently to just hold the phone differently...

Re:Next please! (1, Funny)

Anonymous Coward | more than 4 years ago | (#32806286)

Well it used to be "Think Different", now it can be "Hold Different"!

Re:Next please! (0, Troll)

Yvan256 (722131) | more than 4 years ago | (#32806312)

Absolutely no problem so far with the new Mac mini. Never had a problem with the G4 Mac mini or the Core 2 Duo Mac mini either.

Re:Next please! (4, Insightful)

CAIMLAS (41445) | more than 4 years ago | (#32805658)

I'm sorry, wait a year?

If I get a defective product, it means one of two things:
1) I return it
2) If there is no way to return it within reasonable time and/or they refuse to repair the defects (significant, if advertised features don't work at all), I file as part of a class action suit

In what world does a person not do one of the above when spending hundreds of dollars (or more) on a product - particularly a luxury product?

A year is a significant period of time, particularly in technology. They don't get a year to fix functionality issues (and make them available to the user): they get months of first public outcry. That timeframe is less, if it makes the device close to useless.

As for "win big every time without some risk of losing once in a while"... what do you think Apple is doing, playing the lottery? No, they're offering the (supposedly) 4th revision to their popular product line. A popular product line does not get "rebuilt" or "redesigned", it gets gradually upgraded. There is no excuse for this - and it was no doubt caused by some idiotic designer. (So much for the misnomer "Apple designs good hardware." Say what? Then why is the hardware made by everyone else, at the same price range and often lower, designed significantly better?)

I'm not sure what a person is supposed to get when being an Apple customer these days that they can't get elsewhere, better. In the 1990s, it was pretty clear. Now, their desktops are the same architecture, based on the most common non-Windows OS (many variants of which are free), with inflated prices. Their other offerings are supposedly superior in many ways, but only because they're shackled to their worst fault - the Apple App Store.

How in the world Apple released such a half-baked platform with a supposedly superior OS is beyond me. The superior OS makes sense - the inferior hardware does not. Just confounding. Pretty much everywhere else, the situation is the reverse: good/better hardware, with not-so-great software. Hell, even the various WinMo/Android/etc. makers manage to do that without much issue.

Re:Next please! (0, Troll)

Kildjean (871084) | more than 4 years ago | (#32805940)

It's T E C H N O L O G Y.... geez, its not perfect and it will always have glitches... specially magical revolutionary devices... Take a look at blondes... [ducks].

Hold it different (0)

Anonymous Coward | more than 4 years ago | (#32805970)

When ever I think of Jobs "hold it differently" argument I see someone holding a pistol that shoots backwards and a great PR agent...

Less than 2 weeks since launch, class action?! (0, Troll)

Anonymous Coward | more than 4 years ago | (#32806064)

It's been less than 2 weeks since launch, and you're calling for a class action suit? You do know that both Apple and AT&T have refund policies?

Is it normal to call for a class action suit when there's an easy recourse already provided?

You do also realise that this is all cooked up hysteria, and whatever minor issues there may be are blown out of proportion by trolls and low grade 'journalists' for your clicks?

Again - less than 2 weeks have passed. Do you not feel silly making such grand accusations?

Re:Less than 2 weeks since launch, class action?! (1, Informative)

Anonymous Coward | more than 4 years ago | (#32806148)

i think that's why poster said "if".

Re:Next please! (-1, Troll)

cacba (1831766) | more than 4 years ago | (#32806216)

Lies, android has problems that are hardware related. One such example is small onboard memory which meant you had to remove apps due to space requirements. Its taken till froyo for them to allow apps on external storage and until recently for a phone to have more than 1GB of onboard memory.

Re:Next please! (2, Insightful)

Anonymous Coward | more than 4 years ago | (#32806226)

I'm sorry, but you are a troll. A +5 informative troll with the support of the majority, but a troll nonetheless.

Then why is the hardware made by everyone else, at the same price range and often lower, designed significantly better?

I've owned many phones over the years, including an iPhone, and this is simply not the case. The iPhone's release raised the bar of phone design and sent everybody scrambling to compete.

Now, their desktops are the same architecture, based on the most common non-Windows OS (many variants of which are free)...

I'm starting to wonder if you have any actual experience with any Apple products. If you've used OS X and, say, Ubuntu, you'd know you're comparing apples and oranges. For day-to-day desktop use, they are light-years apart.

How in the world Apple released such a half-baked platform with a supposedly superior OS is beyond me.

If all your opinions are as half-baked as this, I'd wager there's a lot that's beyond you.

Re:Next please! (4, Insightful)

linumax (910946) | more than 4 years ago | (#32805694)

Be glad if you're holding on to an iPhone 3G(s) from last year... you got most of the good features from the new operating system while the new hardware doesn't seem ready for prime time.

Cross out 3g from that. My 3g with the measly 128MB of RAM (compared to 256 and 512 on 3GS and iPhone 4 respectively) runs extremely slow after update to iOS4. When noted this on the Apple forums I was told that technology doesn't wait for my old phone and I should upgrade and pay good money if I expect a nice phone. My 3g is less than two years old. In return for this slowdown, the only useful features that I have got are folders and multiple exchange accounts. Nothing else. Apple didn't just fail at design of the new iPhone, but also abandoned previous generations with the iOS upgrade.

Re:Next please! (3, Interesting)

sqrt(2) (786011) | more than 4 years ago | (#32805846)

I'm in the same situation. iOS 4 has noticeably slowed down my 3G. My contract won't be up until early 2011, so I don't even have the option of buying an iPhone 4 for less than full retail price ($600 or $700) so I am stuck with a 3G until then. I try to look on the bright side, that when I get the chance to upgrade again I will get the next version after the iPhone 4, which will probably fix all the problems people are having. Until then, I'll suffer through the plain black background and no multitasking.

Re:Next please! (2, Informative)

Darkness404 (1287218) | more than 4 years ago | (#32805962)

Actually, if you are fine with the slowdown apparently there is a way to enable iPhone OS 4 features restricted for the 3Gs on a 3G (see http://lifehacker.com/5574507/how-to-enable-multitasking-and-background-wallpaper-on-your-iphone-3g-and-2nd-gen-ipod-touch [lifehacker.com] ) now I haven't used them so I can't vouch for if they work or not so your results may vary, but if you are looking for a way to enable them while waiting for a new phone, that might be a way. I think on that same site there is a link that tells how to downgrade to 3.X also if you want to go that route.

Re:Next please! (2, Informative)

sqrt(2) (786011) | more than 4 years ago | (#32806336)

I have tried the jailbreak route. Even enabling the features through activating Apple's own implementations (the .plist edit to enable multitasking and wallpaper) left my phone running unacceptably slow, compared to just acceptably slow with non-jailbroken iOS 4. It also killed my battery life, and the funny thing was it wasn't even the multitasking doing it. I tried just enabling the wallpaper and I had a good 30-40% reduction in battery life while using the phone. Standby time seemed to be unaffected.

Re:Next please! (1)

3dr (169908) | more than 4 years ago | (#32805894)

Same here. I've also noticed lots of glitching on audio playback, where it is not only dropping out, but also playing at 1.5X normal speed.

The frustration of it is that I kept the 3.1.3 image around but it will not reinstall. The restoration has failed every time.

Re:Next please! (1)

ryanleary (805532) | more than 4 years ago | (#32806068)

The update isn't failing. You are safely restoring the software, but the baseband of the phone is upgrade as part of the iOS 4 update. So the 'failure' you are seeing is when the 3.1.3 software detects a baseband version that, to it, doesn't exist. This link [redmondpie.com] spells it out for you.

Re:Next please! (0, Troll)

LynnwoodRooster (966895) | more than 4 years ago | (#32806048)

Steve Jobs' reply: "Your spending your money wrong".

There is lesson in this: (1)

Futurepower(R) (558542) | more than 4 years ago | (#32805698)

Never be an early adopter. Wait for iPhone 5, release 2.

Re:Next please! (4, Insightful)

Nysul (1816168) | more than 4 years ago | (#32805734)

Every phone model has some problems, if you doubt this head over to the nexus one forums. I don't have any problems with my iphone 4, other than the low volume of the phone in general and that it feels way too fragile and I hope I don't accidentally break it. Heck HTC didn't even ship decent video drivers for the AT&T Tilt (it actually ran slower than previous models), the HD2 has audio/video sync issues, the nexus one/HD2 has a pink camera issue, and I'm sure the Incredible and Droid have their own problems.

Re:Next please! (1)

Idbar (1034346) | more than 4 years ago | (#32806292)

Some stuff was properly working before. I wonder what drives them into changing stuff for worse.

My 3G (old, I know) is now slower than ever and applications crash constantly. The iBook application takes about a minute to open and load. They crippled the GPS data that safari provides through their own geolocation API, using only AGPS, which of course provides really bad accuracy and doesn't update often.

So the question here is. If they had a working product, why would they change for worse.

This episode only reminds me Windows Vista. But I least I had the chance to go back to XP. Here, my 3.xx is long gone.

Re:Next please! (5, Interesting)

Osty (16825) | more than 4 years ago | (#32805812)

Unfortunately many 3G and 3GS phones have trouble upgrading to iOS 4. They upgrade just fine, but then can no longer connect to the cellular data network and lose visual voicemail and MMS (phone calls and text still work). I'm surprised this story has slipped under the radar so far, since it's impacted a lot more people than the iPhone 4. There's still no official fix other than resetting your phone to factory and not applying previous backups to it ever again, but there are several community fixes of greater or lesser value (some only fix cellular data while leaving MMS and VVM broken, but the correct fix is to delete a specific file from your backup that contains the corrupted APN, reset to factory, and then reapply your modified backup and ignore the error when iTunes complains about not completing the backup).

Apple really seems to have fucked up this time around.

Week old news (0)

Anonymous Coward | more than 4 years ago | (#32805498)

Re:Week old news (1)

LostCluster (625375) | more than 4 years ago | (#32805514)

Do you really think there's a live Slashdot editor at all times? More like this was discovered a week ago and put in the SlowNewsDay(TM) file.

The USA is still in a holiday weekend period right now, try again tomorrow morning.

R&D (2, Insightful)

girlintraining (1395911) | more than 4 years ago | (#32805510)

You know, it sounds like most of these problems would have been figured out if people had tested them in the field for a few weeks before sending them to the factory. But Apple's causing people to commit suicide for losing a prototype, aggressive legal action, etc., suggests that they depend on heavy marketing and legal scare tactics rather than good engineering practices to sell a product.

Soon it will be "Wait until they release the first service pack before you use it," or "Wait until they revise the hardware at least twice before buying it." ... Sigh.

Re:R&D (2, Interesting)

AHuxley (892839) | more than 4 years ago | (#32805626)

Time for a Dell Streak and root access for all :)

Re:R&D (2, Funny)

CaptDeuce (84529) | more than 4 years ago | (#32805644)

...sounds like most of these problems would have been figured out if people had tested them in the field for a few weeks before sending them to the factory

They tried to test them in the field but that guy forgot his in a bar and, well, you know the rest of the story.

Re:R&D (5, Insightful)

Anonymous Coward | more than 4 years ago | (#32805702)

...suggests that they depend on heavy marketing and legal scare tactics rather than good engineering practices to sell a product.

Yes, the iPhone, and indeed Apple's entire product line, clearly demonstrates that their engineering is far behind the competition's.

Let me guess, you don't regularly use an iPhone or an Apple computer or OS X? But you don't want to be left out of the fervent Apple backlash that's taken over /. as of late.

I had the original iPhone, and it was an exceptional work of engineering. I recently upgraded to the iPhone 4, and it again seems like an excellent work of engineering. I'm only speaking from personal experience, but I haven't had a problem with the antenna or a single dropped call to date. The huge success of the iPhone has placed it under an intense spotlight, and as it's the current "king of the hill," everyone's out to expose its blemishes and blow them out of proportion. As such, these critiques need to be taken with a grain of salt, and given time to see if they represent real issues among users, or anti-Apple fud.

You're holding it... (0)

Squib (124309) | more than 4 years ago | (#32805522)

... against your face wrong...

When will you apple zealots learn (-1, Troll)

Anonymous Coward | more than 4 years ago | (#32805530)

Apple sells crap at high markup. Remember the Moobook? Just get a real phone already.

I've experienced this... very annoying. (5, Informative)

PatHMV (701344) | more than 4 years ago | (#32805540)

The antenna issue hasn't bothered me a bit. But this problem affects me every day. Since I got my iPhone, I haven't had one day where at least one call wasn't accidentally disconnected, muted, or interrupted by touchtones as my ear hit various buttons on the keypad. There are a couple of workarounds (use the earphones, or lock the keyboard), but those take time to establish at the beginning of the call.

My bet is that this can be fixed with a simple software update, but I really don't see how Apple could possibly not have found this issue in their testing. Some reports I've seen suggest that the problem goes away if you put it in a case of some sort, so maybe Apple only tested it with those silly cases that made it look like a 3G when they sent it out in the wild for testing, and the case kept it from having the problem.

And it seems to me that they could combine the proximity sensor input with the accelerometer and gyroscope inputs. When you hold the phone within a certain range of angles AND the proximity sensor reads X, then turn off the touchscreen.

Re:I've experienced this... very annoying. (0)

Anonymous Coward | more than 4 years ago | (#32805588)

There are a couple of workarounds (use the earphones, or lock the keyboard), but those take time to establish at the beginning of the call.

Before I call shennanigans answer this: how did you lock the screen? Last time I checked, that button hangs up the call too.

Re:I've experienced this... very annoying. (1)

PatHMV (701344) | more than 4 years ago | (#32805622)

Well, actually I use the earphones AND lock the keyboard. The top button does not hang up the call when the earphones are in use. You are correct, though, that the top button does hang up the call when the earphones aren't plugged in. My other workaround is just pressing the home key and opening Notes or some other simple, quiet app; that way it doesn't really matter if any keys are pressed.

Re:I've experienced this... very annoying. (5, Funny)

quickOnTheUptake (1450889) | more than 4 years ago | (#32806058)

My other workaround is just pressing the home key and opening Notes or some other simple, quiet app; that way it doesn't really matter if any keys are pressed.

And people say Linux isn't ready for mass-consumption.

Re:I've experienced this... very annoying. (0)

Anonymous Coward | more than 4 years ago | (#32805674)

And it seems to me that they could combine the proximity sensor input with the accelerometer and gyroscope inputs. When you hold the phone within a certain range of angles AND the proximity sensor reads X, then turn off the touchscreen.

Until you need to answer the phone sideways, upside down or spinning away into space.

Re:I've experienced this... very annoying. (2, Interesting)

OneThumbWilly (1697640) | more than 4 years ago | (#32805684)

I noticed when I restored my iPhone4 with the backup data from my 3G that some of the settings were incompatible and causing network and proximity problems. A simple reset of all phone settings fixed it right up.

Re:I've experienced this... very annoying. (2, Interesting)

The Yuckinator (898499) | more than 4 years ago | (#32805930)

Maybe all of their testers were left-handed?

But seriously, that would explain why they didn't notice the "holding the phone with the left hand" antenna issue, and given what's said above that means the proximity sensor would be at the bottom of the ear instead of the top when held against the head.

APPLE SUCKS (-1, Troll)

Anonymous Coward | more than 4 years ago | (#32805554)

I just went to the Apple Store on Saturday with this proximity sensor issue on my iPhone 4. I had to go twice because the first time I went, the lady told me I was holding the phone wrong. She said there's nothing wrong with it. I went the next day and they gave me a new phone but, guess what? It's still doing it! I'm pissed! I already sold my 3GS. I'm stuck.

Recall (1)

helix2301 (1105613) | more than 4 years ago | (#32805562)

With all these issues with the Iphone I would not be surprised if Apple completely recalls the phone and just gives everyone a new phone.

Re:Recall (-1, Troll)

Anonymous Coward | more than 4 years ago | (#32805592)

LERN TO SPEL RITE

Re:Recall (0)

Anonymous Coward | more than 4 years ago | (#32805842)

I doubt they would. When a company does a recall, it makes them look bad. Really bad, and incompetent. Apple can't afford to tarnish it's own image like that since the Blackberry still outsells the iPhone and Androids sold more then the iPhone in the last 2010 Q1. These companies are too close in market share and for Apple to admit they screwed up in a major way like this when they are in the center of the media spotlight would be suicidal.

Lol (0, Troll)

slashdotisgay2 (1832210) | more than 4 years ago | (#32805570)

Problem after problem, yet the stupid public eats this crap up. Ooh, shiny! .....

Re:Lol (0)

Anonymous Coward | more than 4 years ago | (#32806004)

iPhone 5 ... (0)

Anonymous Coward | more than 4 years ago | (#32805582)

what iPhone 4 should have been.

Will Apple offer a free iPhone 5 for those who bought, and became gamma crash test monkeys during the iPhone 4 debacle?

Will the Verison iPhone CDMA be the iPhone 5?

With all the class action suites running about, Apple Board should muzzel Jobs ... loose lips sink ships!

Re:iPhone 5 ... (5, Funny)

Anonymous Coward | more than 4 years ago | (#32805652)

Will Apple offer a free

lol good one

Re:iPhone 5 ... (1, Troll)

jamesh (87723) | more than 4 years ago | (#32806006)

Maybe the iPhone 4 should be dubbed iPhone Vista... it sure sounds that way.

By Design... (0, Troll)

fuzzyfuzzyfungus (1223518) | more than 4 years ago | (#32805612)

This was another case where the industrial designers beat the engineers. The engineers wanted a proximity sensor that responded to faces. The industrial designers wanted a proximity detector that responded to beautiful, serene, or uncharacteristically creative faces... No problems were encountered during testing.

Re:By Design... (1, Insightful)

zippthorne (748122) | more than 4 years ago | (#32805754)

This was another case where the industrial designers beat the engineers. The engineers wanted a proximity sensor that responded to faces. The industrial designers wanted a proximity detector that responded to beautiful, serene, or uncharacteristically creative faces... No problems were encountered during testing.

What the f is an "industrial designer"? and how is that different from any other kind of product designer?

Re:By Design... (1)

value_added (719364) | more than 4 years ago | (#32806112)

What the f is an "industrial designer"? and how is that different from any other kind of product designer?

What the f with the snarky response? The guy is trying to make a contribution (albeit in the form of a cheap laugh). You're contributing nothing.

But here, try educating yourself [wikipedia.org] . And consider buying a black turtleneck, so you can get the jokes and keep up.

Re:By Design... (1)

MichaelSmith (789609) | more than 4 years ago | (#32805858)

Another post says the old proximity sensor was in the location of the new camera, adjacent to your ear during the call. So maybe they should use the camera as the proximity sensor: if all the camera can see is ear, disable the buttons.

Re:By Design... (1)

jamesh (87723) | more than 4 years ago | (#32806062)

What if you don't have ears [wikipedia.org] ? You insensitive clod!

On the other hand, restaurants just need to paint giant ears on their roofs and all iphones will cease to function!

Re:By Design... (1)

MichaelSmith (789609) | more than 4 years ago | (#32806084)

Thats a good point. I had better not upset Chopper. I sometimes go to the Collingwood swap meet to buy computer bits and I wouldn't want to lose some bits in the process.

Number one complaint from iPhone 4 users? (-1, Flamebait)

Anonymous Coward | more than 4 years ago | (#32805632)

The signal strength drops when they shove it up their ass.

So much for Apple's 'flawless' execution (4, Insightful)

bogaboga (793279) | more than 4 years ago | (#32805650)

I think I have had enough of Apple at this point. I can guarantee that I will jump ship to HTC's EVO phone by December this year.

Now let's wait for the Apple fanboys who will see no wrong on Apple's part.

Re:So much for Apple's 'flawless' execution (-1, Troll)

Anonymous Coward | more than 4 years ago | (#32805968)

You're holding it wrong. You shouldn't touch the phone at all when you call, it should just levitate. If you're having trouble with this it's because you haven't been keeping up on your daily Jobsian prayers. Shame on you!

Re:So much for Apple's 'flawless' execution (0, Troll)

wulfmans (794904) | more than 4 years ago | (#32806024)

HTC's EVO? LOL as picked up in chat: "Sprint released a patch to remove root on the HTC Evo. Don't buy an Evo. If you already have one, go return it." So why bother if its locked down like an Apple product

Re:So much for Apple's 'flawless' execution (0)

Anonymous Coward | more than 4 years ago | (#32806100)

Because root only removes the ability to change the firmware. You can still download any and every program you want and install it without someone elses permission.

Re:So much for Apple's 'flawless' execution (-1)

Anonymous Coward | more than 4 years ago | (#32806088)

Now let's wait for the Apple fanboys who will see no wrong on Apple's part.

They didn't do any wrong, Apple designed the iPhone to be used in a particular way, you wouldn't expect to be able to stick it up your bum and still use it because Apple didn't design it to work that way so why should you be able to hold it incorrectly and still expect it to work correctly. Next people will complain that they can't use their iPhone if they leave it at home or if they are under water, Apple should of foresee that I want to use it in the vacuum of space.

Re:So much for Apple's 'flawless' execution (2, Funny)

onefriedrice (1171917) | more than 4 years ago | (#32806204)

Now let's wait for the Apple fanboys who will see no wrong on Apple's part.

I don't see anyone saying that. On the contrary, just about every Apple story seems to be full of a ton of anger and vitriol, regardless of what the story is about. Maybe I don't see enough modded-down comments? Regardless, I'm sure that for every emotional fanboy there is at least one irrational hater and 50 million others who could hardly care less.

Users have got it wrong... (4, Funny)

bogaboga (793279) | more than 4 years ago | (#32805720)

...and here's why: -

When it come to the iPhone, folks at Apple haven't told us how not to hold it wrong...so let's wait for Steve's instructions.

Re:Users have got it wrong... (1)

DigitAl56K (805623) | more than 4 years ago | (#32805950)

iPhone: Giving AT&T more bars in more places.

And mass unjustified mass hysteria spreads... (4, Informative)

aussersterne (212916) | more than 4 years ago | (#32805722)

I now have an iPhone 4. Before that, I was a 3GS user. Before that, Palm Centro, Treo 680, and Treo 650.

All I can say is that I have absolutely no complaints. Phone gives better audio quality and apparently better signal strength than my 3GS, which also rarely dropped calls and generally had little trouble accessing the 'net even though I live in NYC and supposedly ought not to have even been able to place a call, period.

I haven't had any issues with the proximity sensor, any issues with signal loss/degredation, etc. No yellow spots, beautiful screen. The device works better than just about any other electronics device (save the 3GS) that I've bought in the last few years. It seems to me that people hold Apple to impossibly high standards compared to other electronics vendors. Few devices or even major computer items (printers, laptops, monitors) I've bought over the last few years have been defect free. Every single one of them has had issues. Many I've exchanged several times trying to get a "good one" (for example, Kensington Expert Mouse with misaligned laser so that motion isn't properly detected, or AOC LCD monitor with control panel buttons that don't register presses).

People only get into "OMIGODSCANDAL" mode when it's Apple for some reason.

I'm happy to say that the two Apple devices I've bought (iPhone 3GS and iPhone 4) have satisfied me enough that I'm seriously thinking of getting an iPad (despite previously thinking I wouldn't) and making my next computer a Mac rather than a Thinkpad.

Re:And mass unjustified mass hysteria spreads... (0, Troll)

BlueBoxSW.com (745855) | more than 4 years ago | (#32805954)

I'm glad to hear this. Will be upgrading soon.

I'm amazed at all the people who keep repeating the FUD about apple while claiming to never own a product.

Re:And mass unjustified mass hysteria spreads... (1)

TubeSteak (669689) | more than 4 years ago | (#32805986)

People only get into "OMIGODSCANDAL" mode when it's Apple for some reason.

Apple's defining characteristic has long been their hardware/software design and usability.
When they manage to fail at both of those missions in one item, it's a scandal.

Re:And mass unjustified mass hysteria spreads... (0)

Anonymous Coward | more than 4 years ago | (#32806018)

Good call about the MacBook Pro. I have owned ThinkPad, HP, and Dell laptops in the past. Picked up a MBP a year ago and love it. I would rate the ThinkPad next best, but it is a wide gap to the MBP.

Re:And mass unjustified mass hysteria spreads... (4, Insightful)

Darkness404 (1287218) | more than 4 years ago | (#32806078)

People only get into "OMIGODSCANDAL" mode when it's Apple for some reason.

Because its only Apple who seems to think that their products are flawless. Its only Apple who takes design over practicality. Only Apple would have designed the Apple III the way it was, and it was probably only Apple (well, cheap Chinese counterfeits aside...) who would design a product like the iPhone 4 and then say to your customers you are holding it wrong.

Its only Apple who thinks that one product can be perfect for everyone, from the serious developer and power user to Joe Six-Pack. Other companies diversify to give each niche their own product at cheap price points.

Yes, occasionally Apple just -gets- something right, a lot of the ideas from the iPhone were great, the implementation wasn't as good, but the idea of a great browser, captive touch-screen, and multi-touch gestures were a great idea and truly helped make the smartphones of today what they are today. But other times their implementation is just dead wrong and Apple has to "backtrack" from earlier statements to get ahead you know things like there will be no SDK for the iPhone, no copy/paste, no multi-tasking, etc.

Re:And mass unjustified mass hysteria spreads... (0)

Anonymous Coward | more than 4 years ago | (#32806208)

EVERY company insists that their products are the best.

Its your choice to try to hold Apple to their PR and not companies to theirs.

Re:And mass unjustified mass hysteria spreads... (1, Flamebait)

Darkness404 (1287218) | more than 4 years ago | (#32806284)

Um, not in the way that Apple does. If I e-mailed a CEO or support member of just about any other phone manufacturer other than Apple, I wouldn't get a reply like "Stop holding it that way", yes, I doubt I'd get a $5,000 check and free phones for life and instead get something like "Other people are having this issue, our tech team is working on a solution check back at XXX forum thread for the latest details". No other phone maker would insist that -their- way of doing things was so vastly superior than any other way and that they only had one way. Lets say I want a physical keyboard and want to stick with HTC Android phones, I could go with the MyTouch 3G Slide or the HTC Dream, I'm not going to get some stupid answer that keyboards are "obsolete" and software keyboards are so much better. Not every company has every single piece of hardware exactly how someone wants it, but they aren't going to limit themselves by thinking that its their way or nothing.

If I want a phone a certain way and know what I like, many companies are willing to cater to me and a few other like minded people, with Apple they don't even care because you don't want to do it the way that their CEO, who has been proven wrong many times, thinks you must do.

Re:And mass unjustified mass hysteria spreads... (1)

Moridineas (213502) | more than 4 years ago | (#32806120)

FWIW re: the iPad...

I'm a Mac laptop user and have an iPhone 3GS. I had absolutely zero interest in the iPad...but then we got one for work. I've been using it for about 2 weeks now, at home and at work (and at a conference). I love it...I was really surprised but I do.

I DON'T think it works as a Kindle replacement, and reading ebooks in low light tires my eyes pretty quickly. It also really desperately needs iOS4 / multitasking...but even now I use it at home all the time.

Re:And mass unjustified mass hysteria spreads... (0)

Anonymous Coward | more than 4 years ago | (#32806122)

LOL have fun with your iTampon you fucking faggot.

Re:And mass unjustified mass hysteria spreads... (0)

Anonymous Coward | more than 4 years ago | (#32806172)

if the iPhone 4 is soo much better, why do you like the 3Gs over it?

Works fine for me... (1)

webdog314 (960286) | more than 4 years ago | (#32805732)

but then, I'm a lefty. Maybe we southpaws take a hit on reception, but get a bonus on the proximity issue.

First gen Apple products (4, Insightful)

JYD (996651) | more than 4 years ago | (#32805758)

Mark me as redundant, but haven't people learned already that first-gen Apple products are suspect to major flaws? (Even though iteration-wise, this is the 4th iteration of the iPhone, of course, realistically this is a Apple product with brand new hardware and design, akin to going from the PPC Powerbooks to the Intel Macbooks).

Re:First gen Apple products (0, Troll)

mjwx (966435) | more than 4 years ago | (#32805982)

Mark me as redundant, but haven't people learned already that first-gen Apple products are suspect to major flaws?

But Apple products Just Work(TM) because they've been expertly designed and tested...

Or so the Fanboy^W marketing tells me. RIM doesn't get flack over design failures because RIM has not established their entire company reputation on having supposedly "superior" designs. Apple made their bed by advertising their products as "always working" and "never flawed" unlike the competition. If Apple didn't rabbit on about how the iProduct "Just Works" and how it is so "easy to use" and "simplifies" everything then we wouldn't be having a problem. Then again Apple wouldn't have more then 5% smart-phone market share.

Apple made its bed by claiming their products will always works (I.E. do not have flaws), then Apple releases a defective product that could have been fixed if the prototypes went through some basic real world testing. You cant blame people for having a little schadenfreude now that their marketing has been turned on its head, nor can you cover it up by claiming that the marketing fanboys parrot so often is false.

Does this have anything to do with dropped calls? (3, Interesting)

cadeon (977561) | more than 4 years ago | (#32805762)

I can't help but to think that this bug has more to do with dropped calls than the antenna- Screen doesn't go off, so your face hits "End" ... I can see how people would see that as a drop.

More? (1)

catmistake (814204) | more than 4 years ago | (#32805768)

Is there any other product ever released that was more scrutinized than the iPhone 4? Unless it grants wishes, Apple should forgo any more product releases.

Re:More? (4, Interesting)

Darkness404 (1287218) | more than 4 years ago | (#32806008)

Of course Apple is going to be scrutinized more than any other popular company because they limit their models to one or two. For example, lets say I want a Motorola phone with Android, I don't -have- to get a Droid, I can choose to get a Droid, Droid X, Backflip, Cliq, Devour or i1. A flaw that the Backflip has will probably not be shared with the Droid and a problem with the Droid might be addressed on the Droid X. Apple seems to think that their one phone is the phone for everyone and when it is not, people are going to attack them. Motorola isn't saying that all of their phones are for everyone, they make their own niches, someone who needs a high-end phone is not going to get a Cliq but rather get a Droid (X), someone who wants to get a smartphone on a budget also isn't going to buy the Droid X but instead might go for the i1.

If Apple offered multiple products, they could escape scrutiny because there would be other products to fall back to if one product ended up being terrible and Apple would suffer minimal losses, but since they have a unified phone program, the flaws are much more pronounced.

Re:More? (1)

Moridineas (213502) | more than 4 years ago | (#32806132)

Apple seems to think that their one phone is the phone for everyone and when it is not, people are going to attack them.

That's not really true... Well, they do have one line of phones obviously (iPhone -> iPhone 3g -> iPhone 3gs -> iPhone4) however even today AT&T sells iPhone 3g, 3gs and 4.

Not just the iPhone (3, Interesting)

Andy Smith (55346) | more than 4 years ago | (#32805770)

I've got an HTC Desire and it too has a problem with your ear pressing on-screen buttons during calls.

The screen can also be too sensitive to skin touches. So, for example, when the phone is in my jeans pocket, it responds to the skin of my thigh through the pocket lining. I've had to resort to the "drag your finger in a certain pattern" unlock mode to prevent the phone from making calls while it's in my pocket.

Re:Not just the iPhone (1)

BlueBoxSW.com (745855) | more than 4 years ago | (#32805966)

I expect to see this as a front-page slashdot story..... any day now...

Re:Not just the iPhone (0)

Anonymous Coward | more than 4 years ago | (#32806310)

How does the screen turn on in your pocket? That's the real problem.

iPhone 4's new name (1, Insightful)

Anonymous Coward | more than 4 years ago | (#32805892)

I dub this new iPhone as the iPhone Vista!

Re:iPhone 4's new name (0)

Anonymous Coward | more than 4 years ago | (#32805914)

It's looking more and more like the iPhone Me, actually.

Re:iPhone 4's new name (1)

Darkness404 (1287218) | more than 4 years ago | (#32806026)

No, no, this is Apple it is the iPhone mobile Me.

Your holding it wrong (0)

NoTipForYou (1696104) | more than 4 years ago | (#32805942)

You need to use your right foot, so the antenna can get a signal and the sensor can pick you up

Steve Jobs will say, (0)

Anonymous Coward | more than 4 years ago | (#32806028)

"Don't get so close to your phone then!"

Make an app, Apple (1)

mattr (78516) | more than 4 years ago | (#32806146)

Caveat: I have just switched to a MacBook Pro after years of windows and linux. I love it.

My impression is that this is the most advanced, subtle device on the market and they just dropped it into the hands of a million people. Can you imagine this sort of thing not happening? On the other hand there seems to be a major difference from past iPhone versions.

It sounds like an interesting issue that could combine subtle aspects of different sensor device, position, electromagnetic environment, head geometry, hair, limb length, complexion, reflections, software algorithms / settings, etc.

Maybe they have bad hardware, but more likely they have added even more subtle controls which work great for exactly the same type of people as their employees, down to their hair styles and awareness of how to hold the phone optimally. It isn't really strange that there is an optimal way to hold the phone. The problem seems to be that users are not shown what the device is thinking, nor given a way to tweak it subtly to better match their physical / mental / usage characteristics.

It might be useful for Apple to make an app that will record a log and let the user see what happens when a call is dropped or other function is started mistakenly while on the phone. It certainly may be possible that the size makes it easier for people to touch their cheek to the phone, or cover the sensor with a finger or maybe hair or jewelry. But right now there are no posts showing what the camera sees, or how to unfailing reproduce the problem.

whoa, call the geek squad (1)

AnAdventurer (1548515) | more than 4 years ago | (#32806218)

It's a feature not a bug, my 1st gen iPhone did this.

Problem with restore from backup? (4, Interesting)

crossword.bob (918209) | more than 4 years ago | (#32806230)

I have seen it written somewhere that the proximity sensor issue affects only those who did a "restore from backup" to transfer their settings from an older phone. I can't verify this beyond stating that, having read this, I activated as a new phone, the transferred settings manually. I have had no proximity sensor problems. Now before I get jumped on for defending Apple, let me just say that, yes, this is a problem, and they should sort it asap. But I figured I'd share a potential workaround in case it helps someone.

Am I just lucky? (1)

leamanc (961376) | more than 4 years ago | (#32806252)

I got my iPhone 4 last Thursday. I am left-handed and have had no dropped calls or reduction in signal strength. I have no case or bumper (the case is due to arrive in the mail this week). Quite the contrary, this iPhone gets much better reception than my previous iPhones. I haven't had any problems with the proximity sensor. Everything works as advertised, and I'm extremely happy with it. Being an iPhone owner since Day 1 of the first model, this is the first time I can say I am completely, 100% satisfied, and have no lingering thoughts of "I wish Apple had done 'x' or 'y'..."

Am I just lucky and got the only iPhone 4 that shipped with no defects? Or are people blowing these issues out of proportion?

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