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Apple Reportedly Heading Off iPhone 'Glassgate'

Soulskill posted more than 3 years ago | from the you're-just-not-holding-it-right dept.

Iphone 255

alphadogg writes "Apple is reportedly working behind the scenes to address scratching and cracking of the iPhone's glass back panel by certain third-party cases. This 'Glassgate' story got rolling with a report in the gdgt newsletter by Ryan Block, who says he spoke with sources inside and outside of Apple about this issue, but was unable to get an official Apple comment. Block writes: 'Apple has apparently found that non-bumper style cases — specifically those that slide onto the iPhone 4, which are occasionally prone to particulate matter getting caught between the rear of the phone and the case — can cause unexpected scratching that could quickly develop into full-on cracking or even much larger fracturing of the entire rear pane of glass. To put it another way: Apple is afraid you might buy a standard slide-on iPhone case, put it on your phone, and then discover the next time you take it off that the entire back of your device has been shattered by no fault of your own.' Apple is said to be taking it seriously, looking to avoid the sort of backlash it got when reports surfaced over the summer that the iPhone 4's antennas didn't work correctly when users gripped the phones in a certain (and quite natural) way."

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255 comments

oh (1, Funny)

Anonymous Coward | more than 3 years ago | (#33838738)

thank god

i guess (1, Funny)

Anonymous Coward | more than 3 years ago | (#33838768)

if apple could have come up with a way to reject the offending third-party cases, they would have by now.

Re:i guess (5, Insightful)

BadAnalogyGuy (945258) | more than 3 years ago | (#33838836)

They can always revoke their Made For iPhone license.

http://developer.apple.com/programs/mfi/ [apple.com]
http://developer.apple.com/programs/mfi/cases.html [apple.com]

It seems like the vetting process for third party accessories is about as porous and subject to reviewer whimsy as their iTunes app process.

Re:i guess (3, Informative)

suomynonAyletamitlU (1618513) | more than 3 years ago | (#33839632)

This isn't flamebait. What the crap is "made for iPhone" supposed to mean if not "we've tested it and it works as advertised"? That means either Apple or the case supplier has a major fault in their QC, or more likely both.

next up (5, Funny)

Dyinobal (1427207) | more than 3 years ago | (#33838778)

Next up assgate, you don't want to know about this defect trust me.

Re:next up (0)

Anonymous Coward | more than 3 years ago | (#33839052)

Offtopic mods? No, I think it will be quite topical to iPhone users when they sit on a phone that's cracked and get shards in the ass. but what's the app name?

Re:next up (0)

Anonymous Coward | more than 3 years ago | (#33839562)

Is this about the problems I've been having with this giant crack in my ass?

Crazy Idea! (2, Funny)

Beyond_GoodandEvil (769135) | more than 3 years ago | (#33838786)

Don't make things that are exposed to shocks, scratches and scrapes out of glass! Use diamondoid materials instead.

Re:Crazy Idea! (3, Funny)

Yvan256 (722131) | more than 3 years ago | (#33838972)

Forget Diamondoid, use Diamondium! - Hubert J. Farnsworth

Re:Crazy Idea! (2, Funny)

Anonymous Coward | more than 3 years ago | (#33839036)

Forget Diamondoid, use Diamondium! - Hubert J. Farnsworth

Ha! Diamondium is pathetic! My Diamondillium is superior in every way!

-Dr. Wernstrom

Re:Crazy Idea! (3, Funny)

Anonymous Coward | more than 3 years ago | (#33839168)

Werrrnstrom!

Re:Crazy Idea! (0)

Anonymous Coward | more than 3 years ago | (#33839532)

HAH! Not nearly as effective as Dimondellium! - Wermstrum

Re:Crazy Idea! (3, Insightful)

hawguy (1600213) | more than 3 years ago | (#33839518)

Actually, you don't want a harder material -- the harder the material it is, the more brittle it is. It will resist scrapes and scratches, but at some point, dropping or bending the phone will cause it to shatter (quite spectacularly, I wouldn't want your diamondoid phone in my back pocket when it shatters).

I think a more ductile material would be a better case material -- i've seen some work on self healing plastics where minor scratches eventually disappear. I suppose this may be where Apple's liquid metal purchase will come into the picture.

Re:Crazy Idea! (1)

publiclurker (952615) | more than 3 years ago | (#33839648)

I believe he is referring to the ability to add a very thin diamond coating to surfaces. this gives you the scratch residence without all of the brittleness issues.

Re:Crazy Idea! (0)

Anonymous Coward | more than 3 years ago | (#33839630)

This is Apple. Don't give them ideas.

ok seriously (5, Insightful)

ravenspear (756059) | more than 3 years ago | (#33838798)

why does every type of problem that anyone encounters now have to be suffixed with "gate".

Not every problem is the result of a conspiracy to cover up illegal activity, so the analogy doesn't really fit imo.

Looks like this was just a case (no pun intended) of design oversight.

Re:ok seriously (0, Troll)

bsDaemon (87307) | more than 3 years ago | (#33838902)

And Watergate was a case of not enough oversight... so yeah, these are pretty much exactly the opposite of each other.

I like *gate (pronounced star-gate) (1)

iYk6 (1425255) | more than 3 years ago | (#33839056)

I think it's hilarious. The first thing I thought when reading the summary was, "Hey Look! They're bringing back *gate!" It's been a long time since I've seen the *gate practice. I'm hoping this time around we'll see the following:

* Gategate
* Fencegate
* Stargate

Complaintgate (2, Funny)

digitaldc (879047) | more than 3 years ago | (#33839066)

I see some kind of subversive conspiracy involved with your comments.
Would you be willing to testify before Congress about your /. submissions?

Re:ok seriously (1)

noidentity (188756) | more than 3 years ago | (#33839452)

Same reason that people call anything with the slightest problem as being bricked, or anything they don't like theft/censorship (depending on the context).

Perhaps we should call this one Nixon's Law: calling something *gate when it's not on the scale of the Watergate scandal [wikipedia.org].

Re:ok seriously (0)

Anonymous Coward | more than 3 years ago | (#33839514)

why does every type of problem that anyone encounters now have to be suffixed with "gate".

Not every problem is the result of a conspiracy to cover up illegal activity, so the analogy doesn't really fit imo.

Looks like this was just a case (no pun intended) of design oversight.

True, not everything is a conspiracy, but neither was Watergate...nothing eventful happened, nothing illegal. President even said so...

Re:ok seriously (0, Troll)

Nimey (114278) | more than 3 years ago | (#33839548)

Because your average person is a fucking retarded mouth-breather.

Then you get away from Slashdot and into the general population...

Not Apple's fault (-1, Troll)

commodore64_love (1445365) | more than 3 years ago | (#33838808)

If you buy third-party stuff, don't be surprised it doesn't work properly.
Just as those old "10x larger" savecards for PS1 or 2 sometimes erased your saved games.
Or my "new" laptop battery from China died after just three months.

3rd party == Sometimes unreliable crap.

Re:Not Apple's fault (3, Informative)

DWMorse (1816016) | more than 3 years ago | (#33838850)

Actually, Apple provided these cases to many iPhone 4 users, free of charge, to fix the antenna issue.

You better believe that Apple is afraid of being liable for providing cases to users that destroy the device.

Re:Not Apple's fault (4, Informative)

NiceGeek (126629) | more than 3 years ago | (#33838908)

Apple provided "bumper" cases, which this article specifically states do not cause the problem.
They did offer 3rd party cases for sale on their site, but they are not the cases that Apple gave to customers.

Re:Not Apple's fault (3, Informative)

schnikies79 (788746) | more than 3 years ago | (#33838998)

They did offer other brands of cases. I got a free speck branded case for my iphone 4 via their free case program.

Re:Not Apple's fault (3, Informative)

Altus (1034) | more than 3 years ago | (#33839088)

I don't think that any of the cases they offered are slide on. And this potential problem apparently is only with those kinds of cases.

Re:Not Apple's fault (3, Informative)

GizmoToy (450886) | more than 3 years ago | (#33839270)

Apple did not provide any slider-type cases as part of the free case program, and these investigations are targeted only at that one type of case.

Re:Not Apple's fault (1)

vikisonline (1917814) | more than 3 years ago | (#33838854)

Yes sometimes 3rd party items can be crap, but in this case it was 3rd party crap that apple itself was pushing, and that's a little different. I dont think sony pushed those savecards, or your laptops manufacturer that crappy battery.

Re:Not Apple's fault (1)

Pojut (1027544) | more than 3 years ago | (#33838928)

This entire thing could have been avoided by not having glass on the back side of the device. Other than looking pretty, what purpose does having a glass back serve?

I'd also like to point out that not all third-party brands are bad...Seidio is a good example of a third-party company that generally releases high quality products.

Re:Not Apple's fault (0)

Anonymous Coward | more than 3 years ago | (#33838932)

You're unreliable crap.

Re:Not Apple's fault (1)

Mordok-DestroyerOfWo (1000167) | more than 3 years ago | (#33839584)

This doesn't seem to be the fault of the third-party. Any case that fits tightly around a device will eventually let in small debris, it's the fault of the material if that debris weakens and/or damages it.

Quality (1)

gatzby3jr (809590) | more than 3 years ago | (#33838840)

I'm certainly not an Apple fan, but I used to give them credit for at least providing quality products, even if it was marked up considerably over their competitors.

From what I've heard, it seems like they just haven't been putting as much quality effort into the iPhone 4 as they did for the previous generations.

But maybe that's just what I hear from the interwebs.

Breakdown in Apple management? (0)

Anonymous Coward | more than 3 years ago | (#33838894)

"... they just haven't been putting as much quality effort into the iPhone 4..."

Breakdown in Apple management?

Re:Breakdown in Apple management? (0)

Anonymous Coward | more than 3 years ago | (#33839262)

Get rid of Jobs again until they reacquire him along with a crappy OS a few years down the road?
Worked for them in the past.

Cancer? (0)

Anonymous Coward | more than 3 years ago | (#33839642)

Is Jobs doing his cancer thing again?

Re:Quality (0)

Pojut (1027544) | more than 3 years ago | (#33839004)

As someone who generally doesn't like what Apple puts out, I'd have to disagree with you. There are a couple of bad design decisions regarding the iPhone 4, but it's the best iPhone they've released yet.

YMMV with that, but from the time I've spent with some neighbor's iPhones over the past few months, the iPhone 4 seems to be pretty good compared to the rest of the product line.

Re:Quality (2, Informative)

commodore64_love (1445365) | more than 3 years ago | (#33839376)

"Can you hear me now?" ...
(readjust fingers)
"Can you hear me now?" ...
(readjusts fingers)
"How about now?"
"Ye... can hear... but barely audi....."

Yeah I think I'd rate the iPhone 3 as higher in "quality" simply because it does what a phone is supposed to do. Just as I thought analog TV was better than digital television because a fuzzy picture is better than no picture. (Of course once I upgraded the antenna - the problem disappeared.)

Re:Quality (2, Interesting)

Overzeetop (214511) | more than 3 years ago | (#33839024)

The antenna problem isn't really a straight forward thing, and there will always be someone who "said so" that you can find before hand. Their super-secret method of testing bit them in the butt on that one.

The glass on the back not being scratch resistant bothers me, though. I have a 4, and I've got a little scratch on the back, though I've been fairly careful with it - careful enough that it shouldn't have scratched. It doesn't matter too much, since I don't use it as a fashion accessory. My issue with the phone is that it "feels" less natural than the 3 I had. Somebody definitely dropped the ball on the functionality side to try and make it look hip, and it came at the expense of usability in several ways (issues with proximity sensor, antenna, easily scratched back glass, poor vibe switch action, no reduction in bezel size, individual volume vs rocker, comfort in hand).

I suppose you could call it quality, but its quality on the engineering and development side, not really in the actual assembly and construction.

Re:Quality (4, Interesting)

MaWeiTao (908546) | more than 3 years ago | (#33839332)

This is really nothing new for Apple. Every few years they release a product that has a number of fairly absurd issues they should have caught sooner. This isn't the first iPhone/iPod that's been prone to scratching, but the problems go back well beyond that. Remember the stupid puck-shaped mouse?

Certainly, one of the problems they face now is that Apple has moved far beyond being a niche. In years past they could get away with more because their core base was quite forgiving. But it also seems that the number of issues seem to be growing. I suppose it's Apple's obsession with not compromising on aesthetics, being stubborn about their way of doing things and their experimentation with new materials and manufacturing processes.

The funny think is that the glass used on the iPhone was trumpeted as being amazingly scratch-resistant. I recall reading a story on that glass. I don't recall how much better it was than regular glass, but even 25% more resistance might not translate into a whole lot under actual use.

Re:Quality (1)

stokessd (89903) | more than 3 years ago | (#33839146)

I don't agree with that. The materials, fit and finish of the iPhone 4 is much better than my 1st gen or 3GS. If there is blame to be had, it's that the designers won over the engineers.

The older designs was easy to feel which was the fragile surface when it was in your pocket (and I kept the glass inward). With the new design, sure it looks good, but it's a whole lot harder to tell when the expensive side is facing outward.

Sheldon

Doin' it wrong (5, Funny)

bigstrat2003 (1058574) | more than 3 years ago | (#33838900)

"Those users are putting their cases on wrong." - Steve Jobs, master of customer service

Re:Doin' it wrong (1, Informative)

bigstrat2003 (1058574) | more than 3 years ago | (#33839196)

Attention Apple fanboys: it is not flamebait to poke justified fun at Steve Jobs for having the worst customer service response of all time. That dude deserves all the shit we can give him for that. :)

Gate? (0, Redundant)

Conspiracy_Of_Doves (236787) | more than 3 years ago | (#33838910)

Can we please stop suffixing every controversy with the word "gate"?

Re:Gate? (1)

dummondwhu (225225) | more than 3 years ago | (#33839234)

Should we just go ahead and declare this Suffixgate then? Otherwise, how will we refer to it in the future?

Bumper rules (1, Troll)

dave024 (1204956) | more than 3 years ago | (#33838920)

Everybody wants free cases for the antenna thing, and Apple gives in. Now people use the free cases and the back of the phone breaks. Oh great. Haven't had any problems myself.

Re:Bumper rules (0)

Anonymous Coward | more than 3 years ago | (#33838984)

Actually the ones Apple handed out *were* just bumpers. They didn't have back covers, they aren't the ones causing this issue.

Re:Bumper rules (1)

Altus (1034) | more than 3 years ago | (#33839130)

Some of them did. The one I got from apple for instance. But I'm not sure that any of them are of a slide on type. The one I got is basically a bumper with a back, it stretches onto your phone, apparently this issue is with cases that the phone actually slides into.

Re:Bumper rules (2, Informative)

GizmoToy (450886) | more than 3 years ago | (#33839438)

Not all of them were. The majority of the cases they offered had full back coverage. It's been awhile since I ordered mine, but I think Apple's case was the only one without back coverage.

However, none of the cases they offered were of the slide-in type, which is what is under scrutiny here.

Re:Bumper rules (0, Troll)

dave024 (1204956) | more than 3 years ago | (#33839490)

Why is my comment a troll? I was just pointing out that its funny the free cases are causing these issues. I'm sorry people are having trouble. I believe Apple will replace the back for $30. It is not the end of the world.

Where is the broken glass? (3, Interesting)

Wyatt Earp (1029) | more than 3 years ago | (#33838952)

This is speculation right now, where are the pictures of phones with scratched or broken glass?

The damn phone has been out for months and Gawker, Powerpage or any of the Apple fanboy sites have no photos of this "issue".

Re:Where is the broken glass? (2, Insightful)

AnonymousClown (1788472) | more than 3 years ago | (#33839304)

This is speculation right now, where are the pictures of phones with scratched or broken glass?

The damn phone has been out for months and Gawker, Powerpage or any of the Apple fanboy sites have no photos of this "issue".

Cognitive dissonance? They're just assuming they broke their own phones?

That's what I would think - those things aren't exactly built for rough use.

Re:Where is the broken glass? (1)

Borland (123542) | more than 3 years ago | (#33839382)

This is speculation right now, where are the pictures of phones with scratched or broken glass?

The damn phone has been out for months and Gawker, Powerpage or any of the Apple fanboy sites have no photos of this "issue".

You do have a point. However, I'll play devil's advocate and posit that fans tend to play down problems that aren't so blindingly obvious and frequent they cannot be denied. Red Ring of Death, the Antenna problem, Galaxy GPS are all examples where defenders flocked and attackers swarmed to the message boards. Sometimes the reports are pure fiction, sometimes it's denial, and hell sometimes it's just a minor problem that both sides are invested in distorting.

It doesn't help that Apple's cult of personality and success promote such disproportionate reports. No one gave such a damn about the Galaxy GPS problem except tech blogs, owners and a few anti-android people. It's the price you pay for no longer being a niche company or brand.

*Shrug* My gut feeling is that it is a fringe case which can happen to that type of glass. But it happened to Apple in numbers large enough to be verified, so it's big news.

This sorts itself out (2, Funny)

FrostDust (1009075) | more than 3 years ago | (#33838954)

Too bad the back of your phone has cosmetic damage. Maybe if you had some type of case on hand, you could cover it up and never worry about it again.

Re:This sorts itself out (0, Insightful)

Anonymous Coward | more than 3 years ago | (#33839212)

Too bad the back of your phone has cosmetic damage. Maybe if you had some type of case on hand, you could cover it up and never worry about it again.

But then you'd be hiding the magic of the iPhone by covering it up with non-Apple versions of their magical magic! You can't do THAT!

Legitimate concern (4, Informative)

srussia (884021) | more than 3 years ago | (#33838960)

FTFS: "Apple has apparently found that non-bumper style cases — specifically those that slide onto the iPhone 4, which are occasionally prone to particulate matter getting caught between the rear of the phone and the case — can cause unexpected scratching that could quickly develop into full-on cracking."

This happened to me (particulate matter getting caught between the rear of the phone and the case causing scratches). Have gone caseless since with no further scratching. In any case, replacing the back panel is trivial [ifixit.com].

Re:Legitimate concern (1)

TrancePhreak (576593) | more than 3 years ago | (#33839230)

Yeah I'll just spend $15 or whatever it is every 3 months to keep my phone working and looking alright. I mean, all other phones are that way, right? (hint: they are not)

Re:Legitimate concern (1)

srussia (884021) | more than 3 years ago | (#33839572)

Yeah I'll just spend $15 or whatever it is every 3 months to keep my phone working and looking alright. I mean, all other phones are that way, right? (hint: they are not)

I've had no further scratches since ditching the case. In hindsight, I should have just gone caseless from the get-go. The phone has been working great (better reception than my original iPhone), still looks mahvelous.

Warranty? (2, Insightful)

AnonymousClown (1788472) | more than 3 years ago | (#33839318)

Wouldn't doing it yourself violate the warranty?

Re:Warranty? (1)

EkriirkE (1075937) | more than 3 years ago | (#33839498)

Only if you make it obvious, such as by breaking seals (e.g. scored stickers) or using non-OEM parts. And apparently there are no seals.
Fried of mine shattered his iphone digitizer glass that applecare would not cover without $$$, got the kit from ifixit to replace it and change it all himself. Later the new digitizer stopped working on one edge so he brought it back into applecare and they replaced the digitizer, no questions.

Glass on both sides? (1)

thered2001 (1257950) | more than 3 years ago | (#33839000)

Are the iPhone backs made of glass too? (Description says "back".)

Re:Glass on both sides? (1)

AndrewNeo (979708) | more than 3 years ago | (#33839222)

I thought that too, when I first heard about this, but then I saw a picture [blogcdn.com] of what was definitely the back of an iPhone 4, and it was definitely cracked glass.

Re:Glass on both sides? (-1, Redundant)

Anonymous Coward | more than 3 years ago | (#33839232)

Yes.

ugh...more of this? (1, Insightful)

RapmasterT (787426) | more than 3 years ago | (#33839030)

this is the same whining that we had to hear when apple first brought out the black ipod and people realized black shows scratches more than the old white did.

Stuff gets scratched when you use it, DEAL WITH IT.

Grit can get trapped inside a case and scratch the device? NO SHIT? have these people never used a case before? Take it out and CLEAN IT every now and again.

Are apple customers the most helpless people on the planet, or does the media just make them look that way?

Re:ugh...more of this? (2, Insightful)

Kenja (541830) | more than 3 years ago | (#33839172)

I did deal with it. I bought a snap on case for my Motorola Droid.

Re:ugh...more of this? (1)

h4rr4r (612664) | more than 3 years ago | (#33839344)

Mine is made using Gorilla Glass and has no scratches. Seeing a case on a droid is like seeing a task killer running on android 2.2.

Re:ugh...more of this? (2, Interesting)

Bill_the_Engineer (772575) | more than 3 years ago | (#33839546)

"Oh I get it you made a funny because You don't have an iPhone!" - Fouad from Family Guy.

I could live with a few scratches, I just wish I could have a WiFi connection on my Android phone for more than sixty seconds.

Re:ugh...more of this? (1)

c++0xFF (1758032) | more than 3 years ago | (#33839252)

I 99% agree. The last 1%: the glass could end up fracturing because of the scratches, making this problem slightly more than cosmetic.

That said, I don't see anything where such a thing has actually occurred, just that it might

Re:ugh...more of this? (1)

AndrewNeo (979708) | more than 3 years ago | (#33839272)

This isn't about scratching. The motion of pulling the device out of the case was causing the grit to crack the glass. Broken glass is far more serious a problem.

Re:ugh...more of this? (1)

Borland (123542) | more than 3 years ago | (#33839488)

Stuff gets scratched when you use it, DEAL WITH IT.

Heh, I feel the sentiment since I never get a case. I try and treat my phone right and if stuff happens, well it is my fault.

The only flaw here is that when you brag about glass you can stab, beat, smack, taunt, flay, or bake you get a reaction when something minor breaks it sometimes. And that's even before you tie that problem to Apple. I'd still buy an iPhone 4 if it were offered for Sprint, but you can't brag about everything down to the type of glass used and expect even fringe problems to be ignored.

Steve's probably curled up with his copy of "Atlas Shrugged" right now mumbling something about looters.

Re:ugh...more of this? (3, Insightful)

catbutt (469582) | more than 3 years ago | (#33839614)

Some things are more scratch resistant than others. Apple customers have high expectations. Deal with it.

Not to worry (0, Troll)

Dunbal (464142) | more than 3 years ago | (#33839048)

All of these problems will be fixed with the iPhone 5, scheduled to be released Q4 next year for $600. Get your credit cards ready, you mindless consumers of Apple products. Lines are shortening at the Apple store.

Re:Not to worry (1)

AnonymousClown (1788472) | more than 3 years ago | (#33839360)

Yeah! And keep that stock price going up and up!

I just wish Steve would sell his sperm so I could just artificially inseminate my wife and have a little Steve Jobs of my own!

lawsuit (1)

Ryanrule (1657199) | more than 3 years ago | (#33839090)

Many casemakers paid extra for "apple approved" logos, and the ability to sell in the apple store. Apple has now stopped ALL sales of these cases from their store. yeah.

Avec le bras gauche (0)

Anonymous Coward | more than 3 years ago | (#33839116)

Apple is said to be taking it seriously, looking to avoid the sort of backlash it got when reports surfaced over the summer that the iPhone 4's antennas didn't work correctly when users gripped the phones in a certain (and quite natural) way."

Left-handers natural? Ha! That's more insidious propaganda from the Soros/Koch Brothers-funded group, Lefthanders International, a front group for an evil left handed supremacist secret society. Don't believe the lies!! They wil

Product Design (1, Informative)

Anonymous Coward | more than 3 years ago | (#33839166)

Appearance over utility. That's Apple for ya.

Re:Product Design (1)

CarpetShark (865376) | more than 3 years ago | (#33839246)

Appearance over utility. That's Apple for ya.

As long as they don't start appearing over capital cities.

Oh no! The shiny glass back I cover up broke! OMG! (3, Interesting)

mrnick (108356) | more than 3 years ago | (#33839184)

I thought making the back side glass was not overly bright in the first place. I'm not in the group that wants their phone to be all shiny and pretty so they can show it off anyway.

I have not upgraded to the 4, still using the 3gs. Because of the front glass the iPhone requires a case. I have a rubber case that has tread on the back, like a tire. It helps it grip and keeps it from sliding.

If you are the type of person that is going to buy a case that covers up the glass back of the iPhone are scratches on the back really going to bother you? If it cracks the back that could be an issue but how is Apple to blame for this? I would be upset with the people who made the case. It's their fault for the design flaw in their product. You won't see and Apple logo on any of these!

Re:Oh no! The shiny glass back I cover up broke! O (1, Insightful)

AnonymousClown (1788472) | more than 3 years ago | (#33839536)

If it cracks the back that could be an issue but how is Apple to blame for this?

Apple designs a product - a fourth generation of a product - knowing full well how their users user it and you're saying it not their fault? They even supplied some of the cases that caused the damage.

This is a shitty design and it is Apple's fault.

Good god! Putting so much glass on a cell phone?!? A device that's going to be used, moved around, dropped (it should stand up to dropping a small height like a foot or so like falling out of a purse), stuck in purses and knocked around, etc...

If you have to baby a device like a phone, then it's too delicate of a design. The designer should be whipped for this.

Function doesn't always follow form (5, Insightful)

pedropolis (928836) | more than 3 years ago | (#33839302)

I've got an iPhone 4, with it's associated death grip(e) and continuing proximity sensor issue. It's worked OK to date, a bit slippery, and I love it's electro ice-cream sandwich design (even if it was made to be broken).

That said, this thing seems so problematic that I can't help but think it's Apple's S-Type or X-Type Jaguar. The smart phone everyone will forever associate with problems. It's beautiful form that doesn't allow for any real-life durability.

Kind of like a celebutante.

Pure BS (0, Insightful)

Anonymous Coward | more than 3 years ago | (#33839352)

Where do all these rabid anti-apple drones come from? Another blog post from some anti-apple idiot about some total non-issue, backed up with no proof, and some made up anonymous sources inside and outside apple. LOL. I guess it is just a coincidence this fantasy story is coming out before the crap Microsoft Phone is coming out?

Don't be too brutal with Apple (1, Informative)

bl8n8r (649187) | more than 3 years ago | (#33839368)

I don't subscribe to the Apple kool-aid, but in all fairness there are plenty of phones out there that just simply suck for design reasons. I'm on my fifth Palm Pre in one year (lucky I have insurance). One with slider problems, two the power button stopped working, and the last one the modem went to hell on it. Seems like these gadgets are not made to last long.

Bumper & Invisishield (0)

Anonymous Coward | more than 3 years ago | (#33839472)

The bumber and Zagg's invisishield have been the best combos and most tasteful

New Sandpaper and Hammer Cases (-1, Troll)

Cogneato (600584) | more than 3 years ago | (#33839586)

I was just working on my prototypes for a case made from sand paper and one made of hammers and I was appalled that Apple's poor iphone design has caused my two new cases to scratch and damage the phone.

The seriousness (2, Interesting)

Bobfrankly1 (1043848) | more than 3 years ago | (#33839592)

Those who live in glass houses should not throw stones...or particulates.

Cracked or shattered glass on the back of the iPhone is a serious issue. Anyone who's been cut by glass can relate. Understanding that this hasn't happened yet, one could easily see why Apple is working to head this off. "Gushing blood caused by iPhone" isn't something Steve can explain away with "He was holding it wrong".

Another Blogger Publicity Stunt (0)

Anonymous Coward | more than 3 years ago | (#33839658)

This is nothing more than an attempt to draw page views from apple-hating sheeple. Nothing to see here.

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