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Windows Phone 7 Update Jams Some Phones

timothy posted more than 3 years ago | from the bit-of-an-oopsie-there dept.

Microsoft 177

CWmike writes "Microsoft's first Windows Phone 7 update is apparently causing some users' phones to not work. Microsoft has advised at least one person to take his device into a store for a fix. The company's WindowsPhoneSupport Twitter account shows the responses to a variety of queries from users who have experienced problems over the last half-day. Microsoft released the update on Monday but played it down. The update was designed only 'to improve the software update process itself,' wrote Michael Stroh on the Windows Team Blog. One user, Alex Roebuck, wrote on Twitter that the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"

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NOK is in trouble. (5, Insightful)

RyuuzakiTetsuya (195424) | more than 3 years ago | (#35286276)

This is the user experience with Windows Phone 7?

Seriously?

Nokia's in serious serious shit.

I hope that Nokia can help iron out problems like this before they launch WP7 devices.

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35286346)

An extreme minority experiencing a problem...since when is this news? it's happened with android and with the iphone as well.

Re:NOK is in trouble. (1, Insightful)

Anonymous Coward | more than 3 years ago | (#35286482)

Agreed. Don't let the fact that it's been narrowed down to two particular firmware versions on one phone get in the way of the fun!

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35287098)

What percentage of the total number of firmware & phone versions is that?

I bet it's at least statistically significant!

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35287222)

Why?

Re:NOK is in trouble. (1)

Anonymous Coward | more than 3 years ago | (#35287354)

What percentage of the total number of firmware & phone versions is that?

I bet it's at least statistically significant!

Only because there are so few Windows 7 phones out there. :rimshot:

Re:NOK is in trouble. (2)

WrongSizeGlass (838941) | more than 3 years ago | (#35286588)

An extreme minority experiencing a problem...since when is this news? it's happened with android and with the iphone as well.

True, but with the paltry install base for WP7 it's probably a larger percentage than with other smartphones. If it is just "two particular firmware versions" as mentioned in the other reply than how did MS miss testing this update with this manufacturer?

Re:NOK is in trouble. (1)

underqualified (1318035) | more than 3 years ago | (#35287180)

the noisy over-opinionated minority experiencing a problem

there. fixed that for you.

Re:NOK is in trouble. (1)

darkpixel2k (623900) | more than 3 years ago | (#35287378)

the noisy over-opinionated minority experiencing a problem

there. fixed that for you.

Hey! Leave the teachers unions out of it.

Re:NOK is in trouble. (1)

microbee (682094) | more than 3 years ago | (#35286366)

And the next thing you know, the sky is falling.

Re:NOK is in trouble. (1)

the linux geek (799780) | more than 3 years ago | (#35286398)

As opposed to Samsung Android devices, which are perpetually several updates behind?

Re:NOK is in trouble. (1)

Anonymous Coward | more than 3 years ago | (#35286464)

Old is better than broken.

Re:NOK is in trouble. (1)

Zelgadiss (213127) | more than 3 years ago | (#35286530)

Sadly Samsung phones are, half the time, both - old and broken.

I would never buy from them again.

Fooled me once, shame on you;
Fooled me twice, shame on me;
Fooled me twice despite warning from everyone I know, shame me who lacks common sense.

Re:NOK is in trouble. (1)

DigiShaman (671371) | more than 3 years ago | (#35286606)

There are old coders, and there are bold coders. But you won't ever find a coder that's both old and bold.

All according to plan, actually. (-1)

Anonymous Coward | more than 3 years ago | (#35286430)

Just ask "SGI" (rebranded from Silicon Graphics Incorporated) after they were taken over by a Microsoft mole. Right Rick Belluzzo?

A bad phone is not news (0)

Anonymous Coward | more than 3 years ago | (#35286496)

I consider this story to be a problem with the internet. Lets say assume for a second he had a problem with the flash memory in his Nokia phone. So the phone just died because the upgrade is when the flash failed. Suddenly, the world is being told Microsoft dropped the ball.

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35286616)

Why do you bother with such a lame ass post? Seriously what? Do you remember Apple's updates and the 50 times I had to download iTunes on my bloody machines for updates that "had" to happen. Its the first rev of the new interface. Relax. How come nobody shits about their Android phones taking a shit or their iPhone's taking a shit? And trust me they do because I know tons of users who complain about them.

Christ get off it. Use what you like to use and stop bitching about everyone else's choices.

Re:NOK is in trouble. (2)

symbolset (646467) | more than 3 years ago | (#35287178)

Your team has legions of press-release mills and "analysts". Our team has slashdot, digg, Reddit, twitter. You have legions of astroturfers, we have legions of fanbois and phandroids. That's how it is. Whining isn't going to change it.

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35287312)

Yeah and you're a fag. Keep playing with your tablet

Re:NOK is in trouble. (2)

darkpixel2k (623900) | more than 3 years ago | (#35287398)

How come nobody shits about their Android phones taking a shit or their iPhone's taking a shit?

Because I got my Android phone pre-loaded with annoying crap from HTC and I immediately rooted and reflashed to Cyanogen--now I have no issues with my phone.
Where's the open source but modded-to-be-better version of Windows Phone 7 Phone Experience awesomeness you can toss on your Windows Phone 7 Series. What the hell is the name of their phone platform anyways?

Re:NOK is in trouble. (0)

Anonymous Coward | more than 3 years ago | (#35286766)

This is entirely a Samsung issue. This is because of a bug in their firmware.

The very same brand whose WP7 I bought on three separate occasions, but which had three separate hardware defects. (Malfunctioning CPU, broken charger (would not charge from wall outlets, but would charge from a computer), and finally a broken Bluetooth)

Which is a shame, because I love my Samsung monitors and my first "dumb phone" was a Samsung, which I loved.

Re:NOK is in trouble. (5, Funny)

Anonymous Coward | more than 3 years ago | (#35286796)

This is the user experience with Windows Phone 7?

Seriously?

Nokia's in serious serious shit.

I hope that Nokia can help iron out problems like this before they launch WP7 devices.

What did people expect? Microsoft's been promising that WP7 would "bring the Windows experience" to your phone; I can't think of a more quintessentially "Windows experience" than getting completely fucked by a random update.

Re:NOK is in trouble. (0)

aliquis (678370) | more than 3 years ago | (#35286882)

Meanwhile in iOS camp you're up there with your fourth super-expensive phone.

Only the Nexuses really do it right in Android camp to, even though HTC should been shown some appreciation, so here goes:
Well done HTC! You're the least suckiest Android phone manufacturer!

Re:NOK is in trouble. (1)

deniable (76198) | more than 3 years ago | (#35287292)

Why? Did Nokia say Windows Phone or Windows Phone 7? There's speculation that they'll be waiting for WP8 and that uses a different code base.

Jams? (0)

maxwing (2001594) | more than 3 years ago | (#35286294)

Oh no! They've jammed the radar! *tastes screen* With strawberry! I hate strawberry -Dark Helmet

Re:Jams? (0)

Anonymous Coward | more than 3 years ago | (#35286354)

probably wanted to avoid using the term 'bricks.'

Re:Jams? (1)

Anonymous Coward | more than 3 years ago | (#35286358)

This is so wrong I didn't even feel like logging in to say this.

Re:Jams? (2)

S.O.B. (136083) | more than 3 years ago | (#35286396)

I think this is the quote you were looking for:

Radar Technician: Sir! The radar, sir! It appears to be... [Jam starts flowing through the computer screen] jammed!
Dark Helmet: Jammed... [Examines the jam and tastes it] Raspberry. There's only one man... [Sandurz gets out of the way of the approaching camera] ...who would dare give me the raspberry! [Pulls his mask down] Lone Starr! [Walks into the camera and collapses]

Re:Jams? (1)

colinrichardday (768814) | more than 3 years ago | (#35286620)

Actually, it was raspberry. And there is only one man in the galaxy who would give me the raspberry, Lone Star>

It never ceases to amaze me (0)

Anonymous Coward | more than 3 years ago | (#35286334)

...how bad MS update services are. It breaks more often than not and when it does you get obscure hex codes for a reason.

Seriously, you're just trying to download some files and run them. How can a completely closed system be worse at this than my buggy 5 year old browser with 11 third-party toolbars installed?

Re:It never ceases to amaze me (1)

Gadget_Guy (627405) | more than 3 years ago | (#35286758)

Seriously? You are saying that over 50% of Microsoft updates break the system? I administer around 50 Windows computers and never have updates break anything. Now I feel sorry for the other guy out there who handles 51 Windows systems who must have everything break all the time!

Re:It never ceases to amaze me (3, Funny)

clang_jangle (975789) | more than 3 years ago | (#35286944)

I administer around 50 Windows computers and never have updates break anything.

Congrats on the new job! After you've been doing it for a few years you too will have windows update horror stories to tell.

Re:It never ceases to amaze me (1)

aliquis (678370) | more than 3 years ago | (#35287188)

Maybe his 51 machines where running cracks?

Re:It never ceases to amaze me (0)

Anonymous Coward | more than 3 years ago | (#35286996)

It breaks more often than not and when it does you get obscure hex codes for a reason.

You have hardware problems.

For once, Microsoft support gave good advice ... (5, Insightful)

tomhudson (43916) | more than 3 years ago | (#35286368)

the update had bricked his Samsung Omnia 7. 'We're very sorry for the inconvenience,' Microsoft responded on Twitter. 'For this issue we would suggest taking it to a store.'"

After all, that's where the Returns counter is, right?

According to some comments on the mini microsoft blog [blogspot.com] , between 50% and 80% of what few WP7 phones are being bought end up being returned, so take a number, and get in line ...

Re:For once, Microsoft support gave good advice .. (5, Informative)

Anonymous Coward | more than 3 years ago | (#35286410)

The only thing I found that said the return rate was 80% was from a comment from a Anonymous.

"The AT&T dude told me that WP7 phones had -- listen closely -- an 80% return rate."

Re:For once, Microsoft support gave good advice .. (1)

deniable (76198) | more than 3 years ago | (#35287310)

Was the next unquoted line "but we have these nice iPhones over here. Would you like to look at one?"

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35286418)

That's exactly right. That's also exactly why I keep up to date with sites like slashdot so that I could turn off my auto update in Windows 7 because I don't want M$ just installing SP1 on my machine. M$ has lead the way in the tech mindset of bring barely beta products to market as if they are final products. Wake up, look around. People are smarter than they've been given credit for and they are starting to see through the smoke and mirrors.

Re:For once, Microsoft support gave good advice .. (1)

kevinmenzel (1403457) | more than 3 years ago | (#35286646)

In my experience, Microsoft does a lot of testing of their products actually... but they don't have test labs or even beta testers with 100% of system configurations. No one does. They do a lot to fix the problems that their testers find. SP1 for Windows 7 was in public beta testing for 6 months, and avaliable for beta test to MSDN subscribers for longer than that. That's not exactly rushing something.

Re:For once, Microsoft support gave good advice .. (1)

Jaktar (975138) | more than 3 years ago | (#35286460)

According to comments on a blog...

According to my comments I'm right 100% of the time and the Win7 phone never crashes.

It's retarded to get bent out of shape over one user being sent back to a store over a broken update. It's happened plenty of times with Android phones (and every other phone that's been upgradable) and I've yet to see an article posted about it here.

This story is a non-story.

Re:For once, Microsoft support gave good advice .. (0, Troll)

publiclurker (952615) | more than 3 years ago | (#35287016)

You do realize that 1 Windows phone is probably 5-10% of the market. that is not the case with Android phones.

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35286608)

And I read some anonymous comments on a blog somewhere that indicated that Iraq had weapons of mass destruction - with 100% slam-dunk no-mistake certainty!

See what happens when you believe everything you read?

- Dubya

To recap:
-- What we know: "ONE guy has been told to bring his device in for service."
-- What you're assuming as a result: "100% of the phones are non-operational, and destined for a return."

Re:For once, Microsoft support gave good advice .. (1)

zombiechan (1979698) | more than 3 years ago | (#35286848)

According to some comments on the mini microsoft blog [blogspot.com], between 50% and 80% of what few WP7 phones

According to some comments on some blog, Android devices have a 99% return rate. It's true because it was a comment posted by an anonymous on some google blog.
Sadly though... your comment was modded +5 insightful without giving any real evidence. Also this is only happening to a few phones, (what I've read is the minority). This is their first phone update, there's bound to be a few problems here and there.

Re:For once, Microsoft support gave good advice .. (4, Informative)

tomhudson (43916) | more than 3 years ago | (#35287028)

First, a lot of the comments on the minimsft blog are posted anonymously because both mini and the commenters work at Microsoft.

Second, Microsoft has been trying to puff up the disappointing numbers [electronista.com] by quoting units shipped to stores, and not units activated.

So, since Microsoft won't release hard numbers, we have to go with what we can find elsewhere; the fact that Microsoft doesn't want to talk about activations and return numbers is a good indicator that the anecdotal evidence is, if not 100% accurate, at least in the ballpark.

Of course, if your product only had lost 50% market share in the last year, and was down to 3%, and Android in the same time went from 2% to #1, you wouldn't want to give out the real numbers either.

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35287060)

Why exactly should anyone listen to you? You have no real numbers either, just worthless guesses pulled from your ass.

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35287440)

So, since Microsoft won't release hard numbers, we have to go with what we can find elsewhere

Ok well i'll put an anonymous post on a random blog citing an anonymous AT&T employee telling me returns are 1% and daily activations are approaching the numbers seen with Android. And of course you'd believe such a baseless unsubstantiated comment.

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35287024)

Only on slashdot would an anti-ms post citing an anonymous user's anecdotal evidence on a random blog get modded +5 insightful.

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35287256)

According to some comments on the mini microsoft blog [blogspot.com] , between 50% and 80% of what few WP7 phones are being bought end up being returned, so take a number, and get in line ...

So, it's just like the xbox360 then

Re:For once, Microsoft support gave good advice .. (0)

Anonymous Coward | more than 3 years ago | (#35287338)

According to some comments on the mini microsoft blog [blogspot.com] , between 50% and 80% of what few WP7 phones are being bought end up being returned, so take a number, and get in line ...

Oh well anecdotal evidence in an anonymous comment on a website, must be factual then. Are you seriously that retarded? You're probably the one that posted it.

And where is Roz Ho? (0)

Anonymous Coward | more than 3 years ago | (#35286374)

Is she still involved? Because this sounds an awful lot like the fiasco that happened THE LAST TIME under her watch.

Re:And where is Roz Ho? (1)

symbolset (646467) | more than 3 years ago | (#35287064)

She doesn't show on the executive bio site any more. No announcement though. They're probably grooming her to head up their new division: Novell.

Another Microsoft Product success (4, Funny)

hsmith (818216) | more than 3 years ago | (#35286392)

Should have been renamed Windows Mobile Vista

Re:Another Microsoft Product success (-1, Offtopic)

loving_weiners (2001248) | more than 3 years ago | (#35286584)

ahhh hahaha that's so fucking original you're a regular fucking stand-up comic. fap fap fap!

Moron.

Re:Another Microsoft Product success (0)

Anonymous Coward | more than 3 years ago | (#35286670)

And you as well.

If you're going to reproach someone for being an typical boring internet toolbag, at least take precautions to not be a typical boorish internet bully.

Re:Another Microsoft Product success (4, Funny)

Rufty (37223) | more than 3 years ago | (#35287094)

Naah. Windows Mobile Edition. Or Windows ME to its friend.

Re:Another Microsoft Product success (0)

Anonymous Coward | more than 3 years ago | (#35287264)

Or Windows ME to its friend.

Aww, it's lonely. It only has one friend.

No sympathy (0)

Anonymous Coward | more than 3 years ago | (#35286394)

Its there own fault for buying a new W7 phone. Its a basically a new OS and you now $MS won't have it debugged until SP2. What were they expecting?

Re:No sympathy (1)

NEDHead (1651195) | more than 3 years ago | (#35286414)

It's;their;It's;know

all better now.

Re:No sympathy (0)

Anonymous Coward | more than 3 years ago | (#35286448)

No more stupid than people who rushed out to buy the Apple Crumble, though. ;-)

I knew it (0)

Anonymous Coward | more than 3 years ago | (#35286412)

I should have known microsoft was on the job

http://astechnoinfo.webstarts.com/

Holy Anti-Microsoft Hysteria, Batman! (-1, Flamebait)

the linux geek (799780) | more than 3 years ago | (#35286416)

Okay, so a small (
-Almost nonfunctional GPS an all devices
-Serious filesystem issues that cause the phone to get substantially slower when time goes by, due to the fact that they were running on an obscure FAT derivative (RFS)
-No OS updates for months. 2.2 has just been coming out in the past few weeks for Galaxy S, while 2.3 and 2.3.3 (two API levels ahead) are out.

Just trying to put things in perspective. Now, back to your regularly scheduled Microsoft bitching...

Re:Holy Anti-Microsoft Hysteria, Batman! (1)

the linux geek (799780) | more than 3 years ago | (#35286432)

Slashdot broke my comment. The first line should have been "a small (below 1 percent) number of WP7 devices have to pull out their battery and restart the phone after an update. Let's compare to the Galaxy S, which had, out of the box:"

Re:Holy Anti-Microsoft Hysteria, Batman! (1)

Warll (1211492) | more than 3 years ago | (#35286700)

That makes soo much more sense now. I thought "(" was supposed to be a smiley.

Re:Holy Anti-Microsoft Hysteria, Batman! (0)

Anonymous Coward | more than 3 years ago | (#35287270)

Well, only if you have your screen rotated 180 degrees counter clockwise :) ----- That's a smiley. Though to you perhaps not :)

Re:Holy Anti-Microsoft Hysteria, Batman! (0)

Anonymous Coward | more than 3 years ago | (#35286492)

Curious that we don't see similar articles whenever a carrier decides to send out an Android update.

Re:Holy Anti-Microsoft Hysteria, Batman! (2, Informative)

the linux geek (799780) | more than 3 years ago | (#35286612)

Re:Holy Anti-Microsoft Hysteria, Batman! (0)

Anonymous Coward | more than 3 years ago | (#35287522)

Oh, wow. And those were posted on Slashdot, numb-nuts? Oh, no?

Re:Holy Anti-Microsoft Hysteria, Batman! (2, Informative)

Anonymous Coward | more than 3 years ago | (#35286978)

This is because carriers aren't sending out Android updates.

Re:Holy Anti-Microsoft Hysteria, Batman! (2)

breenmachine (1274986) | more than 3 years ago | (#35286844)

Obligatory http://xkcd.com/859/ [xkcd.com]

Re:Holy Anti-Microsoft Hysteria, Batman! (2)

LWATCDR (28044) | more than 3 years ago | (#35286868)

Actually only the Nexus S has 2.3 and almost no software is written for 2.3. The current majority of Android devices have 2.1 But yes Samsung is a pain when it comes to updates plus they Skin it which sucks.
Of course WP7 still can not multitask yet and is this update finally adding in cut and paste and Custom ring tones? Kind of hard to brag about an update that brings WP7 up to the standards of 2008.

Update the software that updates the updater first (1)

matrixskp (629075) | more than 3 years ago | (#35286426)

Update the Zune software first, so you can update your phone with software that will help with future updates. And users get what exactly out of this process? I love instructions pages that mention the first thing you should do right at the bottom of the page, after you have completed all the other steps... way to go! Instructions on that page are a prime example of how MS has no idea about designing computer user interfaces for people!

Re:Update the software that updates the updater fi (1)

Ol Olsoc (1175323) | more than 3 years ago | (#35286800)

Microsoft updates have a history of breaking things, I'd expect their phones to not be an exception.

Re:Update the software that updates the updater fi (1)

loving_weiners (2001248) | more than 3 years ago | (#35286992)

Wahaahahhaahhaha omg hahahhahaaaaa microsoft sux lol lol lol fap fap fap.

I guess that's why they have so many successful products and make millions of dollars. Cause they have NO IDEA about designing computer user interfaces for people. I bet you could do much better. In fact, why don't you start your own company and take out "stupid microsoft" cause they're so useless anyway. I mean, they've only been building software for four decades, they clearly have NO FUCKING CLUE what they're doing.

Big improvement! (0)

Anonymous Coward | more than 3 years ago | (#35286462)

That means that WP7 phones finally got multitasking! at the same time they jam and .sucks

Holy big issue batman (0)

Anonymous Coward | more than 3 years ago | (#35286594)

"At least one user"?

Re:Holy big issue batman (0)

Tablizer (95088) | more than 3 years ago | (#35287010)

"At least one user"?

Well, that is 25% of all Win-Phone7 users, which is a pretty big portion.
   

Version 1 (0)

yankeessuck (644423) | more than 3 years ago | (#35286634)

I dislike Microsoft as much as anyone but even I have to cut them some slack for the first update to essentially a version 1 product.

Re:Version 1 (2, Interesting)

Anonymous Coward | more than 3 years ago | (#35286814)

What part of windows phone 7 is confusing? The 7? MS has been doing shitty phones for a long time. This is not a version 1 product.

Re:Version 1 (4, Insightful)

LWATCDR (28044) | more than 3 years ago | (#35286890)

Yea it isn't like Microsoft has been producing Phone OSs for the last ten plus years! I mean they are new to this market... Oh..... Wait Windows phone 7... Humm....

Re:Version 1 (1)

jappleng (1805148) | more than 3 years ago | (#35287238)

To be fair, I think he (she?) meant the first real phone. Every other OS prior to WP7 was crappy to say the least. The more I see posts against Microsoft, the more I feel like a fanboy trying to defend them =/ There are certainly some amazing products being dished out by microsoft but then there's the not so great apps like IE, IE, and IE. I say this three times because they have three different (supported) standards and it makes CSS compatibility hell >: | But, I still love the big M for the other great things that they came out with. WP7 is one of them (and I'm stuck with an android outside of my dev life ;__;)

Yeah, it bricked my iPhone (0)

Anonymous Coward | more than 3 years ago | (#35286654)

I can confirm that this update is very harmful. I tried to load Windows Phone 7 on my iPhone and it's dead now.
I also tried it on my Commodore 64... killed it also. Then I tried it on my TI-83 calculator.... killed it.
I'm blaming Microsoft and Sony for this fiasco

Is it bricked or is it really bricked? (1)

UnknowingFool (672806) | more than 3 years ago | (#35286728)

Really, the term "bricked" has been misused so much. If the phone is beyond repair and the only way to get it functional is to basically replace everything on the inside, it's bricked. It's not bricked if installing another update or rolling back the update or resetting the memory fixes it. More details please.

Re:Is it bricked or is it really bricked? (5, Informative)

rritterson (588983) | more than 3 years ago | (#35286774)

It's really bricked. See here [arstechnica.com] :

"... If this is successful, it should allow the handset to recover its original firmware and resume operation. But not everyone can get this to work, indicating that the devices are truly bricked, with the only option being to return them to the network operator and have them replaced under warranty."

The article has more details; the problems appear to be restricted to a few samsung firmware versions. Given how religious MS is about testing every combination of everything come patch time (how many times have we bitched about the slowness of a patch), I'm going to speculate the source of the cock-up is a miscommunication regarding which firmware versions are out there (MS didn't know they existed) or what the differences between them are (MS thought the differences were irrelevant come patch time) and at least half the blame lies with Samsung.

Re:Is it bricked or is it really bricked? (0)

js3 (319268) | more than 3 years ago | (#35286794)

I have a Samsung Focus, I got an update notification this morning. I performed my update and everything was fine. All I see is a few people either didn't wait for the thing to complete or whatever and the microsoft bashing ensured

Re:Is it bricked or is it really bricked? (1)

Anonymous Coward | more than 3 years ago | (#35287048)

js3's update worked therefore there is no problem!

Suppose the bricking only occurs

  • With only certain firmware versions.
  • When connectivity is lost during the process.
  • If certain applications are installed
  • For a ton of other reasons

Would these all be the fault of people being stupid? I have no idea if hysteria is warranted but "it works for me" is not a valid argument.

jamming, insn't that a good thing? (1)

jappleng (1805148) | more than 3 years ago | (#35286738)

Hey guys, I totally overheard that Microsoft was jamming some cellphones and I was ready to jam with them, but it seems you guys aren't as radical as Microsoft is. I think they are EXTREME! *plays air guitar* I think you should give Microsoft a chance, after all, jamming is only one of things they are good at doing, they're also great at making dev kits *plays air drums*

This is the responsible party (0)

Anonymous Coward | more than 3 years ago | (#35286790)

I have it on good authority that this is the person responsible. His name is Justin Bonsey, but now is going by Justin B.

http://img14.imageshack.us/img14/6862/justinbonseygoogleprofi.png [imageshack.us]

Is it any wonder WP7 is all "fucked up"?

Windows Phone 7 + Zune (0)

stillpixel (1575443) | more than 3 years ago | (#35286880)

Maybe if you sell them both you can afford to buy a refurbed iPhone from AT&T or Apple.

Spaceballs quote (1)

coldmist (154493) | more than 3 years ago | (#35287096)

What does it mean to "jam" a phone? I've heard of bricking, etc. but to "jam" it? Raspberry or Strawberry?

The radar has been jammed, sir.

Raspberry. There's only one man who would dare give me the raspberry: Lone Star!

Patch Tuesday will soon be Brick Tuesday (1)

Proudrooster (580120) | more than 3 years ago | (#35287108)

This is truly sad news for MS and the new Nokia relationship. I know their are a lot of hardware variations out there but bricking a paying customer's phone is truly bad form, especially when you are paying $400-$500 for a phone that isn't an iPhone. While everyone hates that Apple fan boys, one nice thing that Apple has going for them with the iPhone is a very controlled hardware platform. This simplifies patch testing to alleviate problems like bricking phones. This also begs the question, who is on the hook for the repair when the warranty for the phone runs out? Will MS pay for the repair or is the customer going to have to sign another 2-year contract to get a new phone? This reminds me of the BlueRay player firmware patches that bricked the out of warranty players. Interesting problem.

Re:Patch Tuesday will soon be Brick Tuesday (1)

UnknowingFool (672806) | more than 3 years ago | (#35287420)

The phone is probably still under warranty. Whether the manufacturer or MS has to pay for a new phone is not as important as the customer gets a free phone.

Re:Patch Tuesday will soon be Brick Tuesday (0)

Anonymous Coward | more than 3 years ago | (#35287468)

The phone is probably still under warranty. Whether the manufacturer or MS has to pay for a new phone is not as important as the customer gets a free phone.

Maybe this is Microsoft's strategy of increasing the number of activated phones

louboutin shoes (0)

Anonymous Coward | more than 3 years ago | (#35287120)

it isn't like Microsoft has been producing Phone OSs for the last ten plus years! louboutin shoes [mvpchristian.com] ,I will wait it ~

Dongs (0)

Anonymous Coward | more than 3 years ago | (#35287152)

Not surprising, seeing as Windows Phone 7 is a big huge dong. You can't update a dong. It's dongness is not updateable. Mise a jour non, c'est dong. Cocks dongs.

ghd straighteners (0)

Anonymous Coward | more than 3 years ago | (#35287166)

Is it true ? I will think about it .ghd straighteners [ghdmvps.com] thank you very much!

security feature (0)

binaryseraph (955557) | more than 3 years ago | (#35287218)

Well at least we know it's a certified windows product now.

It's bad (1)

kelemvor4 (1980226) | more than 3 years ago | (#35287282)

"Microsoft's first Windows Phone 7 update is apparently causing some users' phones to not work. Microsoft has advised at least one person to take his device into a store for a fix." The other fifteen windows phone 7 users have not yet been in touch with technical support, but Microsoft is very concerned.

Ever wonder why the carriers insist on it? (1)

erroneus (253617) | more than 3 years ago | (#35287324)

Wireless carriers invariably insist on controlling the phones they sell. They also insist on obnoxious branding but that's another matter.

The reason the carriers insist on controlling the phones and the updates to them is to minimize these problems. In this case, it would seem Microsoft has complete control over the phones and can push updates at will. The action of Microsoft can create tremendous cost for the carriers and also cause them to lose customers should they become too frustrated with the problems.

Now I will be the first to say I don't like carriers telling me what I can and can't do with my personally owned equipment. But the same goes for the software vendor. I don't want unwelcome updates forced upon me. I am fairly certain Windows7 phone updates prompt the user and ask permission to perform the update. That's good. But do they provide a means of rolling back the way they do in their OS products? I'm guessing not. So what should Microsoft do? That's right -- give the updates to the carriers and let THEM do the testing and the pushing out. That way, the carriers are prepared for what may happen and it's all on them when things go bad.

Physical brick-and-mortar store?? (1)

sunderland56 (621843) | more than 3 years ago | (#35287410)

So Microsoft's fallback for all this newfangled all-connected-all-the-time Internet era is... a physical store? Really?

Which store do they mean, anyway? The Verizon/AT&T/T-Mobile store, staffed by people who are, to be polite, not rocket scientists, especially with a just-released operating system? Or a Microsoft store, which are outside easy reach of 99.9% of customers?

A possible fix (2)

atomicbutterfly (1979388) | more than 3 years ago | (#35287460)

http://www.neowin.net/news/bricked-wp7-this-is-how-to-fix-it [neowin.net]

On a side note, I hate the term "bricked" given this is a recoverable problem, although someone did point out that "bricked" is a perfectly acceptable term to describe a non-functional device during the period of time in which there is no known fix.

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