Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

100,000 iPhones Overwhelm Activation Server

timothy posted about 3 years ago | from the cap'n-we're-under-attack dept.

Iphone 166

dstates writes "What happens when Apple ships 100,000 iPhone 4S in a day? Answer, 100,000 users all try to activate their new phones. AT&T's activation servers are struggling under the load. Apparently Verizon and Sprint are doing a better job keeping up with the load." Adds an anonymous optimist: "The solution? Call AT&T by dialing 611 and talking to an operator to perform a manual activation with your IMEI and SIM card #, works every time!"

Sorry! There are no comments related to the filter you selected.

I could have sworn... (0)

Anonymous Coward | about 3 years ago | (#37720080)

A few weeks ago, I heard all *sorts* of haters saying this phone wouldn't succeed... Never underestimate hype. Ever.

Re:I could have sworn... (0)

Killer Instinct (851436) | about 3 years ago | (#37720144)

That was before all the lemmings found out they could get $110 [gazelle.com] for their slightly used iPhone 3Gs...

Is it just me, (3, Funny)

Cryacin (657549) | about 3 years ago | (#37720246)

or does it look *exactly* like the Galaxy? *ducks*

Re:I could have sworn... (0)

Goose In Orbit (199293) | about 3 years ago | (#37720270)

I never said it would fail ... I just don't like the excessive hype that gets generated every time

I think it's kind of cool (2)

symbolset (646467) | about 3 years ago | (#37721360)

I'm not in danger of ever buying an iThing, but I like it that people get excited about new tech things. It means that technology still has the power to move us emotionally as humans. It means new stuff is still happening. The tech can touch our hearts. Otherwise it's boring.

Me, I like boring. I like letting everybody else try the new thing usually - the only exception these last 30 years being the Asus Transformer I bought on launch day. But the idea that tech has the ability to move us emotionally gives me hope that it's on the right track maybe.

Better Solution (-1)

Anonymous Coward | about 3 years ago | (#37720082)

Buy an Android

Re:Better Solution (2)

kanguro (1237830) | about 3 years ago | (#37720516)

Buy an Android

For what?

Re:Better Solution (1)

Anonymous Coward | about 3 years ago | (#37720700)

sexy times

Re:Better Solution (0, Troll)

ozmanjusri (601766) | about 3 years ago | (#37721160)

For what?

A phone YOU can own.

A phone that'll work as soon as you take it out of the box.

A phone that doesn't need to call Big Brother for permission before letting you use it.

Re:Better Solution (1)

0100010001010011 (652467) | about 3 years ago | (#37721362)

I take it you've never actuated a phone before?

Re:Better Solution (2)

ozmanjusri (601766) | about 3 years ago | (#37721660)

I take it you've never actuated a phone before?

Let me guess, you used Siri to post that?

Re:Better Solution (1)

symbolset (646467) | about 3 years ago | (#37721372)

Browser with incognito mode.

The "solution" (0)

Anonymous Coward | about 3 years ago | (#37720098)

I tried that, all that happened was neither of my phones worked for 3 hours until the servers got caught up a bit. Very annoying

Re:The "solution" (-1, Troll)

planimal (2454610) | about 3 years ago | (#37720104)

that's what you get for advertising your fudgepacking industry

Re:The "solution" (1)

grub (11606) | about 3 years ago | (#37720736)


neither of my phones worked for 3 hours until the servers got caught up a bit. Very annoying

Wait... are you talking about Apple or RIM here?

Re:The "solution" (0)

Anonymous Coward | about 3 years ago | (#37721140)

RIM, Jobs, what's the difference?

Re:The "solution" (1)

murphtall (1979734) | about 3 years ago | (#37721528)

Rim jobs FTW!

Re:The "solution" (1)

ozmanjusri (601766) | about 3 years ago | (#37721824)

neither of my phones worked for 3 hours until the servers got caught up a bit.

Makes you wonder what they're doing so wrong on their activation servers.

100,000 per day still only amounts to a little over one per second. Even allowing for peaks, that shouldn't saturate even a moderately specced server. What are they running on, G3 XServes?

I'm waiting... (0)

Anonymous Coward | about 3 years ago | (#37720102)

for the time when the AT&T 611 hotline gets Slashdotted.

Redirecting the load? (1, Funny)

Anonymous Coward | about 3 years ago | (#37720124)

Call AT&T by dialing 611 and talking to an operator to perform a manual activation

So now you'll just be overwhelming the meatbag variety of server.

Good service is good service (4, Funny)

Pieroxy (222434) | about 3 years ago | (#37720146)

Surprise of the day: AT&T activation servers work roughly as well as their cell coverage in urban areas.

Note that if you can't activate your iPhone, you can't drop calls!!!

Re:Good service is good service (0)

Anonymous Coward | about 3 years ago | (#37720282)

Hating on the iPhone, fashionable and guaranteed to keep you an angry internet nerd!

Re:Good service is good service (0)

Anonymous Coward | about 3 years ago | (#37720892)

So judging from your spelling and punctuation you're the stupid internet nerd?

Re:Good service is good service (0)

Anonymous Coward | about 3 years ago | (#37720956)

AT&T's activation servers work roughly as well as the GSM iPhone's signal reception.

captcha: accuracy

Re:Good service is good service (1)

hedwards (940851) | about 3 years ago | (#37721442)

I thought the news story was that somebody with AT&T service managed to contact the servers. And not just one person, but enough people to overwhelm the servers. In AT&T's defense, I'm sure they had no idea that any of those people would manage to get online to activate.

Haven't we heard this before? (1, Flamebait)

bl4nk (607569) | about 3 years ago | (#37720148)

First it's, "you're holding it wrong," now it's, "you're activating it wrong".

Can't blame this one on Steve.

Re:Haven't we heard this before? (1)

shutdown -p now (807394) | about 3 years ago | (#37720334)

Sure we can. Clearly, the Reality Distortion Field takes some time to completely dissipate. ~

The sort of problem you wanna have (0, Troll)

iluvcapra (782887) | about 3 years ago | (#37720370)

Let's be honest, Samsung only wishes it could overload AT&Ts servers with Nexus S activations.

Re:The sort of problem you wanna have (1)

TrancePhreak (576593) | about 3 years ago | (#37720964)

You mean the Galaxy S2? The Nexus S is from December of last year. Also, they don't require the same activation via server that the iPhone does... It's almost like they thought ahead about this.

Re:Haven't we heard this before? (1)

tverbeek (457094) | about 3 years ago | (#37721730)

It's not a matter of "you're doing it wrong", it's just the latest iteration of AT&T's systems not being able to handle the load of an insane day-of-release demand. Just like with every iPhone launch day that they've been involved with. There's plenty of blame to go around: throngs of people who have to have something the day it comes out instead of waiting a few days, back-end systems that don't scale properly to meet an anticipatable demand, etc.

I just received and activated.. its restoring now. (1)

Anonymous Coward | about 3 years ago | (#37720166)

Activated using the dial in number from my old phone.

It asked me to turn off my new phone for five minutes. I did so.

I turned it on after 5 minutes to my delight... AT&T 3g

There was a very short on hold while "Please wait while AT&T activates your phone" had me on hold. But it was maybe 45 seconds.

Number I called: 866-895-1099

Something's coded stupidly methink (3, Insightful)

Rosco P. Coltrane (209368) | about 3 years ago | (#37720182)

"Activating" a cellphone means little less than recovering a few personal details from the new customer, the phone's serial number or equivalent, stuffing everything in a database, working out some magic number based on some algorithm and send it back to the phone. Big deal... I can write an application like that without even being a specialist and not hose a small server with a million requests a day, let alone 100,000...

Re:Something's coded stupidly methink (1)

Dyinobal (1427207) | about 3 years ago | (#37720222)

ya I was thinking the same thing, unless the bottleneck is the network and not the database server itself. It wouldn't surprise me if at&t had the equivalent of a cup and string in terms of bandwidth to their activation servers.

Re:Something's coded stupidly methink (2)

hawguy (1600213) | about 3 years ago | (#37720274)

"Activating" a cellphone means little less than recovering a few personal details from the new customer, the phone's serial number or equivalent, stuffing everything in a database, working out some magic number based on some algorithm and send it back to the phone. Big deal... I can write an application like that without even being a specialist and not hose a small server with a million requests a day, let alone 100,000...

Sure, it's easy to write a standalone server to take requests and put them into your local MySQL database, but you're stuffing it into the same database that the data for 75 million other customers are using and probably traversing several layers of API and who knows how many network hops to get to that database.

Re:Something's coded stupidly methink (0)

Anonymous Coward | about 3 years ago | (#37720340)

Then you're doing it very wrong. Firs and foremost, most of these customers were already identified ahead of time (because they preordered the phone), so you could have *easily* extracted their information beforehand and copied it to the "local mysql database". Additionally, writing back to the "central database" could be also easily offloaded to a background job that performed the work asynchronously. There's no need to have this information instantly available in the central.

Re:Something's coded stupidly methink (4, Insightful)

hawguy (1600213) | about 3 years ago | (#37720498)

Then you're doing it very wrong. Firs and foremost, most of these customers were already identified ahead of time (because they preordered the phone), so you could have *easily* extracted their information beforehand and copied it to the "local mysql database". Additionally, writing back to the "central database" could be also easily offloaded to a background job that performed the work asynchronously. There's no need to have this information instantly available in the central.

While the customers may have been preidentified, their phones IMEI/SIM's weren't assigned until the phone was shipped. And until you link a customer account to a phone, you can't activate the phone. In any case, even if you prestaged the data somewhere, you still need to flip the switch at the appropriate time to make the new phone active, and that's probably the heavyweight transaction, not the act of entering the new data into the database. I imagine that a phone activation means replicating the data across many regional sites. Even though I called it a "database", it may not even be a database in the traditional sense, it may be a custom cell phone controller with a complicated API with high latency for updates.

Since in many (most? all?) of these cases, the old phone was replaced by the new phone, customers don't want to activate it online, then find at some random time in the future (minutes? Hours? Days?), their old phone stops working and they have to switch to the new phone - they want it activated immediately so they can turn off their old phone and turn on the new phone and have it up and running immediately.

I imagine that the transaction monitor on their transaction processing system allocated a limited number of transaction slots to the activation servers - they don't want to take down their entire network due to high activation demand.

Re:Something's coded stupidly methink (1)

Kalriath (849904) | about 3 years ago | (#37721644)

Or, a better idea, they could just not have activation. Like every other phone in existence.

Yes, I'll take a cheque.

Re:Something's coded stupidly methink (1)

hawguy (1600213) | about 3 years ago | (#37721844)

Or, a better idea, they could just not have activation. Like every other phone in existence.

Yes, I'll take a cheque.

What cell phone doesn't have activation? My Verizon phone had to be activated. My T-Mobile prepaid phone had to be activated.

Is there some carrier that ships a phone already activated and ready to go with no activation required? What happens if you order a replacement phone? How do they know when you're ready to deactivate the old phone and activate the new one?

Re:Something's coded stupidly methink (0)

Anonymous Coward | about 3 years ago | (#37721112)

No other phone requires activation.

They forgot slowdown curves are hyperbolas (5, Informative)

davecb (6526) | about 3 years ago | (#37720670)

People assume slowdowns are always linear, so they get the wrong answers, and under-provision all the time (;-))

Assume a really fast activation in 1/10 second, on a machine that's always got 10 CPUs free for the activation jobs. Each CPU will activate 10 phones in 1 second, but if 11 people per CPU request activation, the 11th will wait a full tenth before they start, plus 1/10 second to do the work. The 12th will wait 2/10 plus 1/10 to do the work, and so on.

100,000 people / 10 CPUs = a load of 10,000 users. Plug that into the queuing equation from which I got the above, and the average time to activate will be 999.1 seconds, or 16 minutes. Not fun!

The actual case is probably a lot worse, with slow activations and overloaded servers, but any time when you can get a really large number of users trying to do something in a short period of time, the average time to do the work will be scary large. Unless they just happen to be within the first 10 callers, of course!

That means that you need to temporarily allocate a hugely larger number of resources than you'd expect on first glance. If you and your manager don't already know that the response time curve looks like a hockey stick, you can easily get into a career-limiting situation by under-planning for a predicted overload.

--dave (wearing his capacity planner hat) c-b

Re:They forgot slowdown curves are hyperbolas (2)

arth1 (260657) | about 3 years ago | (#37721020)

Assume a really fast activation in 1/10 second, on a machine that's always got 10 CPUs free for the activation jobs. Each CPU will activate 10 phones in 1 second, but if 11 people per CPU request activation, the 11th will wait a full tenth before they start, plus 1/10 second to do the work. The 12th will wait 2/10 plus 1/10 to do the work, and so on.

No, that does not follow. Your math assumes that the 12 caller will have to wait for the 11th, like the 11th had to wait for one of the ten preceding callers to finish. That's not true. The 12th caller can take the place of any of the preceding callers. He'll be only marginally slower than the 11th caller.

Unless, of course, someone has locked each registration to a CPU when they enter the queue, but why would anyone do that?
In reality, registrations won't even be assigned to separate queues ahead of time, because that doesn't work well when the variance in time is noticeable - you end up with empty CPUs and slow queues at the same time. (Also known as the slow cash register lane problem.)

Re:Something's coded stupidly methink (1)

Undead Waffle (1447615) | about 3 years ago | (#37721198)

When I signed up to U-Verse I gave them my credit card info and asked for automatic billing. About 3 months later I get a letter in the mail complaining that I hadn't paid for the last 3 months of service. Somehow this is normal for them. It actually takes them a few months to figure out how to bill me automatically and I just missed that note when I signed up. Since then I'm really not surprised when I hear about AT&T's systems not keeping up.

Re:Something's coded stupidly methink (0)

Anonymous Coward | about 3 years ago | (#37721782)

I agree, 100,000 seems like a unit or integration test, not something that would overload the system

conspicuous consumption (0, Flamebait)

geekoid (135745) | about 3 years ago | (#37720186)

Seriously, that's all this had become. They had a top notch cool phone, but now it's par, if not lagging behind many android devises. SO technology isn't the reason people buy them

I was at the mall, huge line, probably 150 people to get into the Apple store. Not 50 feet away is an AT&T store, also selling them. No Line.
I swung buy Best Buy, no line.

So, people are clearly getting them as a status symbol.

http://en.wikipedia.org/wiki/Conspicuous_consumption [wikipedia.org]

Re:conspicuous consumption (1)

artor3 (1344997) | about 3 years ago | (#37720280)

I own an Android, and have no interest in getting an iPhone, but I think it's worth being clear that not all iPhone owners, or even the majority of them, buy the phone as a status symbol. It's only the people who run out to buy each new model as it's launched, even though their old one is perfectly good, who are guilty of conspicuous consumption.

Re:conspicuous consumption (1)

geekoid (135745) | about 3 years ago | (#37721266)

Did you read my link? Apparently some Apple fanboi with mod points didn't.

", even though their old one is perfectly good, who are guilty of conspicuous consumption"
which would be a majority of people in that line. I mean, why wait in an Apple line, when you could walk 50 feet and get the same thing if you aren't there as a status symbol?

Everyone does conspicuous consumption. I now make a point of thinking if that's the reasons I make purchase. And yes, sometime I make the purchase anyways.

I was just amused to find such a vibrant real world text book example

Re:conspicuous consumption (4, Insightful)

iluvcapra (782887) | about 3 years ago | (#37720296)

Something cannot be "par" and a status symbol at the same time.

It seems to me that if you're making this argument, you're just as positionally-conscious [wikipedia.org] as the iSheep (or whatever we'd like to call them), you just use different criteria, no doubt better criteria that is obviously more aligned with value than those other people you don't understand. /s

Re:conspicuous consumption (1)

Nerdfest (867930) | about 3 years ago | (#37720428)

I think he's saying that the phones used to be leading edge technically, but now they're at the same level or lower than the high-end Android phones ... but people still seem to be treating having an Apple phone as a status symbol. Because of the level of technology it's become more obvious that it is a status symbol.

Re:conspicuous consumption (3, Insightful)

iluvcapra (782887) | about 3 years ago | (#37720636)

Because of the level of technology it's become more obvious that it is a status symbol.

I think the iPhone's circumstance as a status symbol has always been rather patent.

The interesting fact is that a Nexus S or a Blackberry or a Droid Bionic are also status symbols -- just because your phone runs a different OS, or it has twice the RAM, that doesn't suddenly make your purchase decision perforce more rational or less status-conscious. The fact that Android and Blackberrys (not so much the second one lately) have defenders and people proudly stating their ownership on this forum clearly demonstrates that owning these phones confers status and attributes the owner with a particular set of values, independent of the actual rational decision to buy the thing.

I just don't think the "status symbol" argument is a useful one -- everybody buys status, and people who run around with Frodo t-shirts and Star Trek bumper stickers (that's me) and hiking boots that never see a dirt road should probably be careful about how they critique social signaling.

Re:conspicuous consumption (1)

geekoid (135745) | about 3 years ago | (#37721270)

I disagree. At the beginning it was a good leap in what we could carry around. Music, phone, good interface. Usable, useful, and practical. It developed into a status symbol item.

It was an observation of an interesting phenomena playing out it real time.

Personally, I try very hard to be sure Im not making a purchase for status.

Re:conspicuous consumption (1)

UnknowingFool (672806) | about 3 years ago | (#37721328)

Maybe it has to do with some people who actually want an iPhone but haven't been able to get one because they were on Verizon or Sprint. Or they were not yet eligible for an upgrade on AT&T. But let's stick with the iPhone is a status symbol because it fits your meme without any thought about the situation.

Re:conspicuous consumption (2)

Moofie (22272) | about 3 years ago | (#37720874)

Or, perhaps, feature lists (or "levels of technology") are not what people care about.

Re:conspicuous consumption (0)

geekoid (135745) | about 3 years ago | (#37721284)

if the technical aspects of the phone aren't what is important, then status is all that is left.

Re:conspicuous consumption (2)

UnknowingFool (672806) | about 3 years ago | (#37721330)

Maybe usability is more important to some people than the number of cycles the processor runs. Maybe.

Re:conspicuous consumption (1)

Moofie (22272) | about 3 years ago | (#37721720)

That's just not true. Design does not mean shiny. Design means good engineering, and good user interface. That is what I am paying for. I'm also paying for the superb customer service I've gotten from Apple over the last 20 years.

Never been cool, never will be. Status is irrelevant. Design is relevant. Customer support is relevant. Technical aspects of the phone aren't irrelevant by any means, but they're not the most important thing.

Re:conspicuous consumption (1)

geekoid (135745) | about 3 years ago | (#37721234)

yes, by wording on my part. On par, as in equal to.

Again, my bad.

Re:conspicuous consumption (2)

nweaver (113078) | about 3 years ago | (#37720484)

As a conspicuous consumption item, the iphone 4S is actually a big bucket o fail: it looks the same as the old one. How many people griped that it didn't look like the "iPhone 5" leaks?!?

And I just bought mine (finally shifting from a dumb phone) for the technology.

The screen really is brilliant, and I wouldn't want a bigger screen (read, block-o-stuff) in my pocket, it can now actually work as a phone, the iOS app ecology is better established, the processor is excellent, and it really is an easy to use smartphone.

Although Siri still refuses to open the pod bay doors.

Re:conspicuous consumption (0)

Anonymous Coward | about 3 years ago | (#37720492)

People line up at the Apple store because they know Apple has more in stock than the other stores.

Why risk being the 11th person at a store that has 10, when you can be the 67'th person at a store that has 75.

Re:conspicuous consumption (1)

R3d M3rcury (871886) | about 3 years ago | (#37720724)

I was at the mall, huge line, probably 150 people to get into the Apple store. Not 50 feet away is an AT&T store, also selling them. No Line.

I went and bought one this morning at the AT&T store. The store opened at 8:00, I arrived at about 7:55 and there were probably about 20 people in line ahead of me. 45 minutes later, I had my new iPhone.

Re:conspicuous consumption (2)

Moofie (22272) | about 3 years ago | (#37720872)

So, the non-status-conscious Android user proceeds from the assumption that only status-seekers buy iPhones.

Right?

Methinks thou dost protest too much. Why the hell do you care what other people do with their money? Why do you think it's important to belittle them?

Re:conspicuous consumption (2)

MobileTatsu-NJG (946591) | about 3 years ago | (#37721022)

iPhone User: "I love my phone."
Android User: "I hate your phone."

Re:conspicuous consumption (1)

geekoid (135745) | about 3 years ago | (#37721334)

I don't hate the iPhone.
Never have.

Re:conspicuous consumption (0)

geekoid (135745) | about 3 years ago | (#37721332)

I was merely pointing out how interesting the phenomena is; watching it play right there.

I notice you don't address the point; that they could have walked 50 feet and bought the same phone at the AT&T store; instead they were waiting in line.

Why else other then conspicuous consumption? Look at me, I'm in line at an Apple store!

" Why the hell do you care what other people do with their money?"
I think people should be aware why they are making the choice they are making. Most people don't. They come up with excuses to make purchases.

"Why do you think it's important to belittle them?"
I belittled no one. When did merely pointing out a facet of a group become 'belittle?' You claim to be a rocket scientist, yet you can't read a simple observation without twisting it to your bias? Well, I shouldn't be too surprised, rocket science is the east and simplest for of engineering and science.

See, that's belittlement. Also, I kid.

Re:conspicuous consumption (1)

jo42 (227475) | about 3 years ago | (#37721390)

The problem with "Android" is that it rhymes with "Hemorrhoid".

Why would anyone want to buy something that sounds like a condition that is a huge pain in the ass?

Re:conspicuous consumption (1)

whisper_jeff (680366) | about 3 years ago | (#37721572)

They had a top notch cool phone, but now it's par, if not lagging behind many android devises.

Citation needed.

And, let's make it clear, you won't find a citation to support your comment because it is false.

Here - unlike you, I'll back up my claim:

http://www.anandtech.com/show/4951/iphone-4s-preliminary-benchmarks-800mhz-a5-slightly-slower-gpu-than-ipad-2 [anandtech.com]

The iPhone 4S is faster than virtually every mobile device currently on the market with the sole exception of a two top-tier tablets (the iPad 2 and, in one test, the Samsung Galaxy Tab, which have more space enabling more power). Against other phones, the 4S is currently ahead of everything else.

So, how is it that you can claim that the iPhone 4S is only on par, if not lagging behind Android devices when the facts don't support that?

Re:conspicuous consumption (1)

codepunk (167897) | about 3 years ago | (#37721822)

Not only is the hardware top notch but he overlooks the most important reason the iphone still blows away the competition. Apple's development pipeline uses "native executable code" resulting in apps that run far faster and much more efficient. The hardware is as near standard as possible allowing developers to easily target a known platform. Then we get to the market vs the app store, there is no comparison the app store wins hands down.

Easier way to activate (-1)

Anonymous Coward | about 3 years ago | (#37720256)

Use this activation service instead. [verizon.com] :) [goatse.ru]

Wow, 100,000 activations... (4, Interesting)

nweaver (113078) | about 3 years ago | (#37720288)

100,000 AT&T activations, out of well over 1M sales!?!?

If so, most people have heeded the advice: Sprint is cheaper, and Verizon you can make phone calls on.

Re:Wow, 100,000 activations... (1)

Azureflare (645778) | about 3 years ago | (#37720480)

Yep, people would have to be idiots to go with ATT. I'm still with them and the only reason I am is that I'm locked into a 2 year contract. As soon as the contract expires, I'm going to Verizon or Sprint. Just as long as it's NOT ATT.

Re:Wow, 100,000 activations... (1)

R3d M3rcury (871886) | about 3 years ago | (#37720792)

I've never really had problems with AT&T's network here in southern California. From what I've seen, it's noticeably faster than Verizon's 3G (and, with an iPhone, there's no 4G option) and I can probably count the number of dropped calls in two years on one hand.

That said, I did run into an interesting situation last weekend. I was downloading some data from the Internet using EDGE (test case) when I got back an error basically saying that my Internet connection had gone down. This had never happened using 3G. My only theory was that this area is one of those small holes in AT&T's coverage and I don't see this with 3G because I've usually finished my download before I enter this area. Still--it showed off a bug that I have to deal with.

Of course, I've heard some real horror stories with AT&T in places other than southern California, so your mileage may vary.

Re:Wow, 100,000 activations... (1)

schnikies79 (788746) | about 3 years ago | (#37721836)

It's according to where you live, I guess. I get 1 to 0 bars with Verizon (at home), but get full bars with AT&T. I still hate them, but no other choice.

No Sprint towers, so the signal is the same as Verizon.

Re:Wow, 100,000 activations... (0)

Anonymous Coward | about 3 years ago | (#37720552)

Sprint and Verizon are fine if you like being locked to a single carrier and never travel anywhere.

The 4S is a true world phone... (2)

nweaver (113078) | about 3 years ago | (#37720764)

It is both CDMA and GSM in the same phone.

All US carriers lock the phones.

But the 4S actually is a true world phone, so after you've been "good" for 2 months Verizon will release the Sim Lock and you can put your prepaid burner sim in it, and until then they will provide a sim if you want pricey roaming before then.

This is actually better than AT&T which just won't release the sim lock AFAIK.

Re:Wow, 100,000 activations... (2)

Pokermike (896718) | about 3 years ago | (#37720580)

Sprint customers can use the Verizon network. So, why use Verizon?

I confirmed this the hard way while trying to activate my iPhone with Sprint w/o WiFi. I had 3+ bars and couldn't get the damn thing to activate until I accidentally wandered into the 1 cubic foot of space where I could get Sprint's signal.

Re:Wow, 100,000 activations... (1)

am 2k (217885) | about 3 years ago | (#37720696)

100,000 AT&T activations, out of well over 1M sales!?!?

I think the one million sales figure was for international sales, not US only.

Re:Wow, 100,000 activations... (1)

UnknowingFool (672806) | about 3 years ago | (#37721350)

That's just the people on AT&T who tried to activate today. Some people aren't on AT&T or haven't gotten their phones yet because UPS/FedEx needs a signature and they weren't home.

Re:Wow, 100,000 activations... (0)

Anonymous Coward | about 3 years ago | (#37720732)

100,000 AT&T activations, out of well over 1M sales!?!?

If so, most people have heeded the advice: Sprint is cheaper, and Verizon you can make phone calls on.

Verizon has an incompatible network.

I suspect all these phones are being resold to iSheep at a steep markup.

Re:Wow, 100,000 activations... (1)

demonlapin (527802) | about 3 years ago | (#37720814)

Verizon has one problem: their 3G network is pretty slow. I've got an AT&T 3G iPad and a Verizon Moto Droid, and the speed is noticeably higher on AT&T. Of course, the Droid can actually get data service a lot more places than the AT&T device, but it's a real dilemma.

If this were the iPhone 5, with LTE data speeds, I'd have pre-ordered and switched. As it is, I'm already used to the way Android does things (i.e., the unpolished bits don't bother me much) and will probably get a Galaxy Nexus or Droid HD to get the speed upgrade.

Re:Wow, 100,000 activations... (1)

hedwards (940851) | about 3 years ago | (#37721460)

Depends where you live. Around here I'd have significant difficulties downloading anything from AT&T via 3G, it would regularly lose connectivity mid transfer and moving to EDGE would be unreliable. I ended up just turning off the 3G because my downloads were a lot faster with EDGE.

Re:Wow, 100,000 activations... (0)

Anonymous Coward | about 3 years ago | (#37721476)

100,000 AT&T activations, out of well over 1M sales!?!?

Most of the fanbois just take them out of the box, stroke them gently and put them right back.

only that many? (0)

Anonymous Coward | about 3 years ago | (#37720422)

Their servers can't handle 100,000 connections? o.O

That doesn't really seem like that much for one of the biggest internet/phone/communication companies in the U.S./world.

Optus has this problem too (1)

definate (876684) | about 3 years ago | (#37720426)

Optus in Australia has this problem too. Almost no one switching from them to another phone provider (and taking their phone number with them), was able to make the switch. Additionally, their website was down almost all yesterday.

All the other providers seemed to have managed it a lot better.

Poor state of infrastructure in the US (1)

Okian Warrior (537106) | about 3 years ago | (#37720550)

In case anyone thinks that the US has good/solid infrastructure, remember this moment.

The AT&T network is so poor that it bogs down when a vendor comes out with a popular new phone.

Now let's see if you can actually make a call while in Manhattan.

Re:Poor state of infrastructure in the US (2)

Osgeld (1900440) | about 3 years ago | (#37721402)

"In case anyone thinks that the US has good/solid infrastructure"

No one thinks that, our internet sucks, ota tv is useless, our power grid fails multiple times a month during both summer and winter, roads are a crumbling joke and bridges and dams are falling apart.

Then there is the bipartisan government circle jerking for a decade racking up the bribes so GE can sell off our R&D to Brazil, while our kids are taking pieces of the road to chuck at each other cause they are too stupid to not even play in the middle of the street, and you are worried about a phone call in a densely packed urban shithole?

Sprint porting seems overloaded (0)

Anonymous Coward | about 3 years ago | (#37720556)

I'm moving to sprint... well... sometime.... I don't know if its slowness on the AT&T side, but I've been waiting since 10am for my number to port, sprint has told me over the course of the day within 30 minutes (at the counter after signing the contract), within 2 hours (when I called at noon), within 12 hours (when I called at 4), and now 24-48 hours (just now)... at this rate, by tomorrow afternoon they will tell me in a month or two...

Like I said, I suspect its probably AT&T's systems that are overloaded... but its not the best first impression.

Noes! (0)

Anonymous Coward | about 3 years ago | (#37720676)

Tragic... First World Problems.

DONT FOLLOW THE ADVICE ON THE BOTTOM OF THE POST (4, Funny)

PowerMacG4 (575064) | about 3 years ago | (#37720692)

DONT FOLLOW THIS ADVICE: Adds an anonymous optimist: "The solution? Call AT&T by dialing 611 and talking to an operator to perform a manual activation with your IMEI and SIM card #, works every time!" It will brick your phone (Apple's servers will reject your phone due to "mismatched SIM" and it will refuse to activate) and you will need to go to an Apple Store for a replacement. I spent all fucking day doing this.

Re:DONT FOLLOW THE ADVICE ON THE BOTTOM OF THE POS (-1)

Anonymous Coward | about 3 years ago | (#37721468)

Glad I have an android phone.
Apple lockdown at its finest!

Not to mention... (1)

mrivorey (854718) | about 3 years ago | (#37720734)

...thousands of UPS and FedEx drivers today.

Wasn't that bad (1)

smitty97 (995791) | about 3 years ago | (#37720744)

Only took me 2 tries, at about 7pm est.

Hypocrites (0)

Anonymous Coward | about 3 years ago | (#37720916)

RIMs servers go down/can't keep up to the demand on their infrastructure after a hardware failure, and it is the end of the company.

Apple can't keep up with new registrations, and it is a success.

Re:Hypocrites (1)

UnknowingFool (672806) | about 3 years ago | (#37721366)

Other than the fact that current RIM users had their service go down for no explainable reason for 3 days. With Apple and AT&T, their new phone isn't activated instantly when they wanted. They might have to wait a few hours. Until then, I understand they could use their current phone.

Not Just AT&T (1)

borrrden (2014802) | about 3 years ago | (#37720940)

Here in Japan, the same thing is happening to Softbank. My coworker was told to wait a little while before coming to get his phone because the server had crashed.

The new Nokia N9 on the other hand... (0)

Anonymous Coward | about 3 years ago | (#37721222)

...works right out of the box. No activation nonsense. And it's pretty nice. But you can't have one. Sorry.

Should have outsourced that... (1)

marcroelofs (797176) | about 3 years ago | (#37721264)

Should have outsourced that to a Google cloud, they do that number every day for a year now no problem.

this is gonna hurt but... (0)

Anonymous Coward | about 3 years ago | (#37721398)

you could wait a month or two.

ok, start swinging.

pt barnum... (0)

Anonymous Coward | about 3 years ago | (#37721544)

suckers....that's all I have to say....

FAILZ8ORS (-1)

Anonymous Coward | about 3 years ago | (#37721770)

though I have never to die. I will jam OpenBSD. How many Maggot, vomit, shit yes, I work for today. It's about numbers continue your own beer same year, bSD God, let's fucking can be like notwithstanding, The choosing lost its earlier and the bottom code sharing to say there have consider worthwhile developers mutated testicle of [8ero-online.org] List of other hype - BSD's that they can hold confirmed that *BSD this very moment, THINKING ABOUT IT. sales and so on, BSDI is also dead, rules are This to download the of OpenBSD. How Roots and gets on FreeBSD is already

Where did the 100,000 number come from? (0)

Anonymous Coward | about 3 years ago | (#37721778)

My understanding was that AT&T had 200,000 in just pre-orders.

Waiting for an email from AT&T (0)

Anonymous Coward | about 3 years ago | (#37721874)

The server accepted my request, but said that it will take some time to process (or something like that) and that I'll receive an email from them - and that in the meantime, the iPhone is available to configure. So, since then I've putting all my media, etc. on it. Still no email from AT&T, though. It's been like five hours.

Load More Comments
Slashdot Login

Need an Account?

Forgot your password?