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Google Pulls the Plug On BlackBerry Gmail App

timothy posted more than 2 years ago | from the to-ensure-your-satisfaction dept.

Blackberry 122

hypnosec writes "From later this month, Google has decided to stop providing its popular Gmail app for BlackBerry. This can be viewed as a shock for RIM as they are putting in strong efforts to prevent customer defections to handsets that run on Android and iOS. Thus, from 22nd November, BlackBerry owners will not be able to reach Gmail on their devices; only those users who already have Gmail installed will be able to access and use the Google app. On Tuesday, Google on its official apps update blog stated that the company will now be focusing on 'building a great Gmail experience in the mobile browser.'"

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Bad sumary much? (5, Informative)

Anonymous Coward | more than 2 years ago | (#38017596)

This only affects the Gmail app, not accessing Gmail via BIS which is how almost all BB users access their Gmail.

Re:Bad sumary much? (1)

xmorg (718633) | more than 2 years ago | (#38017656)

yea what about imap dot gmail dot com?

Re:Bad sumary much? (3, Interesting)

fyngyrz (762201) | more than 2 years ago | (#38018216)

If Google wants to build a "great email experience", they've got a few basic things to do yet where gmail falls down hard. For instance, gmail supports multiple reply addresses for those who manage more than one domain or have more than one email home, but the filters don't let you set the reply field based on the to: field, you have to do it manually every time, so errors in reply addresses are quite common; They don't properly support mono-spaced fonts, so server reports and other data that depend on field alignment come out trashed; the "themes" they offer are so basic they're almost useless, you can't control font or backdrop colors, so calling it a "theme" is pushing the envelope a bit. You can't delete attachments in order to manage the amount of space you use (obviously they're just trying to get you to go over the "free" amount so you have to pay, but it's a PITA no matter why it's done -- many emails I have have binaries attached that are one-time or throwaway, but keeping the email itself is very important to me (development issues, etc.)) I should also note that all of these issues were handled properly by Eudora over a decade ago -- these capabilities aren't exactly brand new ideas, or for that matter, difficult in any way.

I like web-mail, the convenience is very high, but Google's implementation is strictly amateur. Reminiscent of of Google base, although that is even worse -- adding broadly unpredictable unreliability and no usable support to a minimalist (read, amateur) feature set.

Re:Bad sumary much? (1)

Saintwolf (1224524) | more than 2 years ago | (#38021482)

You can't delete attachments in order to manage the amount of space you use (obviously they're just trying to get you to go over the "free" amount so you have to pay

I don't know about you, but I've been using gmail for about 3-4 years, have about 4000 unread emails and am barely over 3% of my allowance. Can you not just download the attachment, file it and delete the e-mail?

Re:Bad sumary much? (1)

fyngyrz (762201) | more than 2 years ago | (#38021840)

You've got what I need to do backwards. I want to delete the attachment and *keep* the email so I have a complete reference for the conversation. That's not possible as far as I know.

I do development with team members who are (decidedly) not local. I get builds, test binaries and datasets, etc. on a regular basis. They have no use after a day or so, once the issue, whatever it is, has been dealt with. But the discussions that go along with are, and often contain various levels of other issues.

And yes, I'm using many times the storage you are.

Re:Bad sumary much? (1)

swalve (1980968) | more than 2 years ago | (#38022434)

It would be nice to have an easy button that removes the attachment, but you can probably just forward the email to yourself and remove the attachment that way.

Re:Bad sumary much? (1)

xaxa (988988) | more than 2 years ago | (#38023580)

You've got what I need to do backwards. I want to delete the attachment and *keep* the email so I have a complete reference for the conversation.

I used to do that using KMail (in KDE). I've just checked, and the functionality is still there: right click an attachment icon and select "Delete Attachment". The attachment is replaced with a meta-description "The attachment xxx has been deleted".

It seems Outlook can do this too (right click the attachment, "Remove"), although it doesn't leave the meta-information behind.

Re:Bad sumary much? (1)

zippthorne (748122) | more than 2 years ago | (#38022234)

Gmail DOES support html emails, though. If you're designing server reports to be sent to your gmail account, why not line them up by having the server build an html table?

Forward (2)

qualityassurancedept (2469696) | more than 2 years ago | (#38019358)

Or just forward your gmail account emails to your account on your exchange server and read your emails from there instead.

Re:Bad sumary much? (5, Informative)

monzie (729782) | more than 2 years ago | (#38017800)

I use GMail and Google Apps email on my Blackberry via BIS. I still have the GMail application installed on my BB though. Why?

- Advantages of GMail Native app on the BB

1. You can only search emails which are on the device. You cannot search emails which you have in your inbox but not the device. This means you can only search for emails which you received since you started syncing the device with GMail. By default Blackberry devices store messages only for 30 days ( you can set it to upto 120 days I believe). So you also cannot search for emails before 30-120 even if BIS was set to sync to it

2. There is no support for labels. BIS will, by default, forward All emails that you receive regardless of the filters that you may or may not have setup for your mailings lists and other stuff. To work around this, I have had to set up a "to-me" and "cc-me" filter on the device. That is of course, sub-optimal.

Advantages of BIS over GMail native application

1. Contacts and Calendar sync ( though the Contact sync can occasionally be a bit buggy

2. Attachment support - there is no way to send attachments via the GMail native application

3. Real Push(tm) support - other than when they have a "core switch failover thing" and your smartphone then essentially becomes a dumbphone.

The case for a BB applet. (0)

Anonymous Coward | more than 2 years ago | (#38017910)

At work, we use Exchange and Blackberry mail goes to that. Contacts and Calendar also sync from Exchange.

I have the gmail app to keep my personal mail separate and I like it that way. It works well for me.
For Google Calendar, I have to use Opera as the BB browser can't do anything with it. I don't want my personal calendars in my work ones.

Re:The case for a BB applet. (1)

denobug (753200) | more than 2 years ago | (#38019976)

Yup. I set mine up like that also. It also keeps personal contacts (email at least) away from corporate contact lists.

Re:Bad sumary much? (0)

Anonymous Coward | more than 2 years ago | (#38019090)

If you have the latest OS7, you can search in the server. Just go to advanced search and select to search in server. That's all. I think you can do this in previous versions by installing the Gmail plugin for BB email.

Re:Bad sumary much? (1)

Pseudonym Authority (1591027) | more than 2 years ago | (#38019442)

I think that the best thing about the Gmail app was that it didn't truncate your email after 32Kb of HTML like the native email client did. Christ RIM, it's 2011, I can torrent on other phones and you want to cut me off at 32Kb per email to save bandwidth? It was bullshit like that that made you lose me as a customer.

Re:Bad sumary much? (1)

swalve (1980968) | more than 2 years ago | (#38022524)

You can just tell it to fetch the next chunk if it is that important. That's why Blackberry *kept* me as a customer. They care about keeping data usage down. I like a company that obsesses over the small things so I don't have to.

Re:Bad sumary much? (1)

taylortbb (759869) | more than 2 years ago | (#38019868)

The newer BIS versions actually permit you to search remotely in the native client and access your full email history. In your inbox go Menu -> Search By -> Advanced. There's an On Device/Remotely option. Used to be exclusively BES, but that's changed. If you don't see it delete and re-add the account in the email setup app, some of the newer features require initial (automatic) setup steps.

@Pseudonym Authority With newer devices that limit has been increased 10x. I've never had a message be truncated. That limit doesn't include external images or attachments.

Re:Bad sumary much? (1)

MooseMuffin (799896) | more than 2 years ago | (#38024628)

Also, labels/stars/archiving has been supported by the gmail plugin for a year or two, and is supported without the plugin in OS 7. GP is right though, in that you can't filter based on label. I've been using gmail's filters to both "apply label" and "skip inbox" to prevent certain mail from getting to the device.

Re:Bad sumary much? (0)

Anonymous Coward | more than 2 years ago | (#38020890)

Actually you CAN sync Contacts and Calendars with Google Sync , which is an application that you can install on the BB device

Re:Bad sumary much? (0)

Anonymous Coward | more than 2 years ago | (#38017874)

"accessing Gmail via BIS which is how almost all BB users access their Gmail."

Says who? I used the Gmail App with BB.

Re:Bad sumary much? (2)

LordLimecat (1103839) | more than 2 years ago | (#38017972)

I use the app :( the search and labels features were kind of nice....

Re:Bad sumary much? (1)

scdeimos (632778) | more than 2 years ago | (#38019314)

This only affects the Gmail app, not accessing Gmail via BIS which is how almost all BB users access their Gmail.

Reading fail much? That's exactly what is said: Google has decided to stop providing its popular Gmail app for BlackBerry.

Re:Bad sumary much? (0)

Anonymous Coward | more than 2 years ago | (#38019342)

Non BB users won't understand what this means. GP clarified. Calm your anger, tool.

Re:Bad sumary much? (1)

starsky51 (959750) | more than 2 years ago | (#38021962)

Two lines down: "BlackBerry owners will not be able to reach Gmail on their devices"
I think that's what he was referring to.

Garbage (5, Insightful)

Anonymous Coward | more than 2 years ago | (#38017598)

No self respecting BB user uses the Gmail app. It is clunky and slow. You use BIS with your Gmail account with the Gmail plugin. The article is tripe as well.

Re:Garbage (5, Funny)

bigstrat2003 (1058574) | more than 2 years ago | (#38017944)

If being clunky and slow was something bad in BB user's eyes, they wouldn't be BB users.

*Flamebait, but also true

Re:Garbage (2, Insightful)

reboot246 (623534) | more than 2 years ago | (#38018012)

BB's in anybody's eyes are bad.

You'll shoot your eye out kid!

Re:Garbage (1)

bigstrat2003 (1058574) | more than 2 years ago | (#38018034)

Well played.

Re:Garbage (0)

Anonymous Coward | more than 2 years ago | (#38018026)

You can call it 'clunky', whatever that's supposed to mean, but RIMs messaging infrastructure is extremely fast when it's operating normally.

Re:Garbage (1)

oakgrove (845019) | more than 2 years ago | (#38018444)

I like how you added that last part in there.

Re:Garbage (1)

taylortbb (759869) | more than 2 years ago | (#38019886)

In the past decade RIM has had 3 big outages. While less than ideal it's not exactly an awful track record either. Any system inevitably has some downtime.

Re:Garbage (1)

bigstrat2003 (1058574) | more than 2 years ago | (#38019938)

The point isn't how much downtime they've had, the point is that they're adding another point of failure which doesn't need to be there. That's just silly.

Re:Garbage (1)

taylortbb (759869) | more than 2 years ago | (#38020482)

It does serve a useful purpose though. One, it provides push email service even for accounts only accessible over POP/IMAP/OWA. While obviously the push isn't instant, it does result in significant battery/data savings. It also enables compression, which I definitely appreciate when roaming. Compression also means better battery life.

You're right though that it doesn't strictly need to be there. I do think ActiveSync support is a good idea, and I do think we'll see it on BBX.

In either case my point wasn't really about the merits. In the years I've owned a BlackBerry I've only experienced two of those outages and they've been short enough. BlackBerry sure has its issues, but reliability is a pretty minor one.

Re:Garbage (1)

swalve (1980968) | more than 2 years ago | (#38022692)

Agreed. And if rumor is true, nobody lost any data in those outages. It was just delayed. Plus, the phone still worked as a phone, texting and the web were still up.

Re:Garbage (1)

swalve (1980968) | more than 2 years ago | (#38022650)

I disagree. It is a risk-reward thing. You add a point of potential failure in exchange for guaranteed reward. I just bought a new Bold 9900. I logged into BIS on the new one and all my accounts got set up automagically for me. Up and running in like 30 seconds. (and then once I restored the device from the old one's backup, ALL my shit was back. Emails, text messages, ringtones, every customization I had made on the old one was back on the new one. Totally awesome.)

And the push email is just mindblowing. I've had emails pop onto the phone before the sending application was done telling me that the email was sent.

Re:Garbage (1)

smash (1351) | more than 2 years ago | (#38020002)

In the past decade, my corporate email ssytem has had maybe 2 major outages (and by major, i mean >4 hrs).

Given that RIM do this shit for a living as their core business (we're a mining company, not a mail provider), they should be better than this.

Re:Garbage (1)

Anonymous Coward | more than 2 years ago | (#38018894)

That was my point. If you use a blackberry, you use BIS or BES not some non blackberry ecosystem app. In my experience, as long as you are not using a CDMA blackberry and are running OS 6+ it is quite responsive.

Re:Garbage (0)

Anonymous Coward | more than 2 years ago | (#38023760)

I have to agree - I support 3 BB users with BB Pro Server running on a VM on a low end server linked to exchange and still it's almost instantaneous. I send a test mail, bam! the phone buzzes. It's pretty impressive. All three are planning to switch, though; two want iphones, one wants a flip phone plus a 3G ipad...

Re:Garbage (1)

oztiks (921504) | more than 2 years ago | (#38018054)

Nor Zimbra or ME for that matter! BB all in all is a pain in the ass for most collaboration apps that isn't MS. Collaborative email products give BB about the same amount support that grandma's tits get wearing tube top without a bra ...

Re:Garbage (0)

afabbro (33948) | more than 2 years ago | (#38018142)

No self respecting BB user

Isn't that impossible?

Can't Say I Blame Google (-1, Troll)

Anonymous Coward | more than 2 years ago | (#38017610)

Why support a dying platform?

Re:Can't Say I Blame Google (1)

BasilBrush (643681) | more than 2 years ago | (#38017780)

Why are they supporting Flash then?

Re:Can't Say I Blame Google (0)

Anonymous Coward | more than 2 years ago | (#38019684)

it's cheaper than paying all the lawyers to deal with the anti-trust issues.

This is untrue (5, Informative)

Cito (1725214) | more than 2 years ago | (#38017612)

Users will still be able to check their gmail with the browser. Google is not blocking blackberry users.

Gmail only pulled the gmail app, but there are 3rd party gmail apps, the blackberry mail app also checks gmail with no problem, and you can also use the browser to check gmail.

Re:This is untrue (4, Insightful)

Sir_Sri (199544) | more than 2 years ago | (#38017820)

If anything this might be the start of big companies getting the clue - we already have an app for that*, it's called a web browser.

*obviously that doesn't apply for everything yet, but they're working on it.

Re:This is untrue (1)

bugs2squash (1132591) | more than 2 years ago | (#38018118)

I don't think you'd say that if you had ever used the BB browser. It's awful.

Re:This is untrue (2)

bigstrat2003 (1058574) | more than 2 years ago | (#38018694)

Having suffered with a BB for my work phone for some time, I think that "awful" isn't really accurate. That's far too mild a term for the painful experience that browser offers.

Re:This is untrue (1)

taylortbb (759869) | more than 2 years ago | (#38019906)

Any device shipped in the last two years has either come with or is upgradeable to OS 6, meaning a WebKit browser. OS 7 actually has a pretty nice browser, the 60 fps hardware acceleration means it's much smoother than Android when scrolling/zooming. Pages also load quite fast. Okay, not quite as fast as the iPhone 4S, but an iPhone 4-like browsing experience is hardly "awful".

Re:This is untrue (1)

swalve (1980968) | more than 2 years ago | (#38022756)

The new one is fine. Blackberry suffered from being an early adopter. They came up with a way to make browsing work on a smartphone, and then were stuck with some of that legacy crap when a competitor improved upon it.

Re:This is untrue (0)

Anonymous Coward | more than 2 years ago | (#38024372)

You're referring to the OLD browser. It's not 2008 any more, RIM bought Torch Mobile and has since had THE best mobile browser available, beats many desktop browsers.

Re:This is untrue (1)

shutdown -p now (807394) | more than 2 years ago | (#38019396)

While it's true that many cases would be served well enough by a browser app, this one certainly isn't it. It's email - it's supposed to be served well by a stock email app (via IMAP or ActiveSync or whatever). The problem is that you then lose certain GMail-specific features, like labels.

Re:This is untrue (1)

NoseyNick (19946) | more than 2 years ago | (#38024412)

It IS served by a stock email app. It's called BIS. You just use the incredibly easy "email setup" wizard on any device (except perhaps enterprise-only ones?). You don't need any app.

Re:This is untrue (1)

beuges (613130) | more than 2 years ago | (#38020716)

Yes, and while moving certain things to web apps makes sense, and while providing a web mail interface is pretty much essential, having Google tell BlackBerry users that they can just use the web browser for their gmail is both retarded and arrogant for one simple reason: The web browser cannot notify me about new mail.

The web browser cannot update my new mail icon on my home screen, nor can it make the LED blink to notify me of new mail.

Smartphone users, and I would go as far as to say especially BlackBerry users, expect mail notifications to be automatic. If this was a case of Google getting a clue and deciding to not duplicate efforts on mobile apps when they already have a mobile gmail page, then why haven't they also killed off their iPhone app as well? This has got nothing to do with 'we already have an app for that so why duplicate effort'. This is a deliberate move against RIM on Google's part.

I'd think that rather than being an elimination of duplicated work, the real source of this decision is the fact that Google happens to produce Android, and that by providing a crippled experience on BlackBerries, they'd hope to ride on the recent negativity surrounding BB and RIM and get BB users to move over to Android. They probably figure that the iPhone user base is more loyal to Apple and iPhone than to gmail, but that they have a shot targetting BB users instead.

Re:Native apps are faster (2)

thegarbz (1787294) | more than 2 years ago | (#38020960)

Javascript is clunky and slow. The computer based browsers may be having a speed war, but on the phone browsers are still either painfully slow or crippled and don't handle Javascript well. On android the gmail app is a great example of that. It's much faster to press a button that fires up the app than to log into gmail, wait for not only the messages to download but the interface as well.

The only exception I have found so far is Facebook. That has to be the poorest app on any platform and I typically log into the Facebook mobile browser page to regain some speed and usability.

Re:This is untrue (1)

DrXym (126579) | more than 2 years ago | (#38021000)

More likely it's a combination of things - Google putting the boot into a competitor, lack of interest in the app, uncertainty about the platform's future, lack of resources and everything else. Mostly I think Google is just putting the boot in.

As for web browsers, yes you can produce a passable "app" from HTML5. However if you compare a native app like GMail, or Facebook to its mobile counterpart its usually the native app which stands out as being the most usable and responsive. Simple example, in native GMail I can hold my finger down on an article (called a long click) and the app responds by showing me a menu of actions I can do with the email. So I could delete the email or mark it as spam. In the mobile version, I have to check the the item and then a secondary floating menu appears that I have to drop down to access the equivalent functionality.

Re:This is untrue (1)

zippthorne (748122) | more than 2 years ago | (#38022390)

Maybe, but the browser app should be persistent, so you can still type and read some of your emails when you're not connected to the network, and have it send and receive stuff when you are.

The other problem with browser apps is that they're often little more than web pages formatted for mobile devices. Even small latency and load times become an issue when every action you take requires a whole new page load in real time.

As a blackberry user... (5, Insightful)

damn_registrars (1103043) | more than 2 years ago | (#38017620)

I'll say that the gmail app isn't as universally useful on the blackberry as the gmail webpage. The biggest problem with it is that it is permanently linked to having data service available through your wireless carrier, while the webpage can work through your wireless carrier on a data plan, or anywhere that you have wifi (and most blackberries have had built in wifi for some time now). The webpage is at the point where it is very useful for the blackberry, and it supports at least two different modes for the phone depending on your needs as well.

So really, this isn't a big deal. Not to say that RIM isn't in trouble, but losing an app that wasn't that great to begin with isn't a huge blow to blackberries.

Re:As a blackberry user... (2)

beset (745752) | more than 2 years ago | (#38017960)

I think I must have been one of the few users to like the Gmail app.

It's great for a number of reasons:

1) It doesn't weigh down your BB with loads of email in the core system
2) You load it up when YOU want to read your email, not when the email comes through
3) Closing it is a nice way of forgetting about work
4) You could search all your old mail

I actually got stuck in Madrid airport without BIS quite recently, so I tried the mobile web version of gmail. It was a terrible experience - it was unresponsive, the ui was too big, yet too cluttered, waiting for 2 pages to reload every time you wanted to look at a new email etc etc was a pain. And this was on wifi on Blackberrys latest and greatest (9900)

Long story short I will miss the gmail app. IT wasn't great, but it had a lot of plus points. Sure, I can got get the gmail plugin and set it up via the native app, but if I wanted to do that I'd have done it in the first place.

I've only recently converted to blackberry, I'm a fussy bugger about keyboards and it really can't be beaten. This makes me sad.

Re:As a blackberry user... (1)

damn_registrars (1103043) | more than 2 years ago | (#38018740)

I'm not sure we're in the same conversation, here. I am talking about using the web version of gmail instead for the gmail app.

1) It doesn't weigh down your BB with loads of email in the core system

Accessing gmail on the web doesn't, either.

2) You load it up when YOU want to read your email, not when the email comes through

Which is exactly how I use gmail on the web.

3) Closing it is a nice way of forgetting about work

I just point my browser to a different web page ... though more importantly what person of marginal sanity uses gmail for their work email?

4) You could search all your old mail

OK, this I haven't tried yet. I don't have all that much mail in my gmail account, and I can easily find what I need without using a search function.

I actually got stuck in Madrid airport without BIS quite recently, so I tried the mobile web version of gmail. It was a terrible experience - it was unresponsive, the ui was too big, yet too cluttered, waiting for 2 pages to reload every time you wanted to look at a new email etc etc was a pain. And this was on wifi on Blackberrys latest and greatest (9900)

I don't know when you tried it. I use it pretty well every day on my 8520 with wifi. It could be that google did something dramatically different to it for 9xxx series berries, but that seems unlikely.

Long story short I will miss the gmail app.

Nobody is forcing you to not use it. Google is not going to uninstall it from your phone. They just won't be releasing any new versions of it.

I've only recently converted to blackberry, I'm a fussy bugger about keyboards and it really can't be beaten. This makes me sad.

I'm not sure you actually read the story...

Re:As a blackberry user... (0)

Anonymous Coward | more than 2 years ago | (#38019026)

So, you can do in-server search, it comes in-built with the latest BB email client (OS7). Just select advanced in the search field and choose to search in the server instead of the device. That's it, as simple as that.

Re:As a blackberry user... (0)

Anonymous Coward | more than 2 years ago | (#38020036)

You can search your old mail using BIS with your gmail account but the menu for it is hidden pretty well. You have to go to "Advanced Search" and there will be a drop down labeled "Search Messages:" and "On device" will be selected, instead select "Remotely" and then fill in your search criteria, it will unfortunately take around 30-60 seconds to return the results but that is probably similar to any other implementation. I wish they didn't hide that feature that way, but it was a pre-existing menu for BES that they resused for BIS when the remote search feature was implemented a few years back.

Re:As a blackberry user... (0)

Anonymous Coward | more than 2 years ago | (#38019746)

The Gmail app is nearly unusable. Anyone using a Blackberry who can is using BIS support to get gmail. Google never supported showing images or attachments in the crummy Bb gmail app.

Well that's not surprising (5, Funny)

Anonymous Coward | more than 2 years ago | (#38017636)

The Gmall app is bu©ggy and slowý
ý
Posting this via my Blackbýerry Býold

Re:Well that's not surprising (-1, Redundant)

ackthpt (218170) | more than 2 years ago | (#38017684)

The Gmall app is bu©ggy and slowý
ý
Posting this via my Blackbýerry Býold

In Soviet Russia, does Gmail app discontinue YOU?!?

yuo Fqail It (-1)

Anonymous Coward | more than 2 years ago | (#38017644)

Oblig. "This is news?..." post (1)

PessimysticRaven (1864010) | more than 2 years ago | (#38017652)

[See title]

[With a "BB-sucks-and-Google-KNOWS-IT-chaser..Toss in a WebOS comment and a RIM/HP merger-idea, for good measure]

Waiiiit a minute. That's almost crazy enough to work.

False (2)

pjh3000 (583652) | more than 2 years ago | (#38017668)

They're not pulling any app or email service, they're stopping development on a standalone Gmail app for BlackBerry, You can already get Gmail in the standard mail app and will continue to be able to do so.

Wary of this... (4, Insightful)

ackthpt (218170) | more than 2 years ago | (#38017674)

'building a great Gmail experience in the mobile browser.'"

Seems to be a function of time that Google's products become worse; more whizzy, but add no value; useable interface replaced by inexplicable interface and really useful, neat ideas, are not implemented in favor or more cruft.

Re:Wary of this... (1)

BasilBrush (643681) | more than 2 years ago | (#38017802)

Are you saying there's something wrong with implementing Gmail in Flash?

Re:Wary of this... (0)

Anonymous Coward | more than 2 years ago | (#38021612)

There is something wrong when people want to use web browser to allow user have access to any service what would be better via native application.

Re:Wary of this... (0)

Anonymous Coward | more than 2 years ago | (#38019234)

This is absolutely how I have felt for a long time. I simply do not understand the need to add massive amounts of script which simply confuse a user interface. I'm fine with New, Save buttons. Stop combining controls when there's really no logical reason to do so.

Re:Wary of this... (1)

Pseudonym Authority (1591027) | more than 2 years ago | (#38019452)

That is what happens when the realities of being an advertising company win against the ideals of being a tech company.

It's dead jim... (4, Interesting)

Lumpy (12016) | more than 2 years ago | (#38017676)

Honestly they failed to evolve. It's their own fault for not moving foreward.

The last couple of blackberry's were great, but it was too little too late. Many many corporations are switching to Android phones and iphones that do a lot more WITHOUT the horribly overpriced special blackberry server and service fees.

They not only missed the boat, they priced themselves out of the market.

Re:It's dead jim... (2)

bobcat7677 (561727) | more than 2 years ago | (#38017900)

Lets not forget that that horribly overpriced blackberry enterprise server was also buggy as *ell and a complete bear to support. I can't count how many times I got paged to log in and restart the blackbery server service because it crashed for some unexplained reason so my bosses could get email. Now they have Iphones and Droids that just work and the blackberry server was retired...and I get a little more sleep.

Re:It's dead jim... (1)

daktari (1983452) | more than 2 years ago | (#38017932)

Many many corporations are switching to Android phones and iphones that do a lot more WITHOUT the horribly overpriced special blackberry server and service fees.

Yep. While I still use and like my BB, I *really* hate it that they don't let me use native BB mail application without BIS/BES. I just want to retrieve my mail over Wifi and this is something that is not possible on any BB device.

RIM's best bet (4, Insightful)

LoudMusic (199347) | more than 2 years ago | (#38017682)

I still think RIM's best bet is to make an enterprise grade 'app' for Apple iOS and Android to provide Blackberry style service on non-RIM hardware.

Re:RIM's best bet (1, Insightful)

Anonymous Coward | more than 2 years ago | (#38017770)

Why not stay in the hardware game? They seem to be able to make attractive devices. Start producing their own Android handsets and only provide the Blackberry software with their handsets.

Re:RIM's best bet (2)

damn_registrars (1103043) | more than 2 years ago | (#38017798)

I still think RIM's best bet is to make an enterprise grade 'app' for Apple iOS and Android to provide Blackberry style service on non-RIM hardware.

That is actually a really good idea for them. Unfortunately there is probably someone at RIM who looks at that idea and views it as being parallel to going from being Microsoft (where they were years ago) to being Novell (where they could potentially end up under that idea). And right now, not even Novell wants to be Novell.

They don't seem to see that the alternative - if they do nothing - will end up with them being like Palm.

Nah (1)

Rix (54095) | more than 2 years ago | (#38021410)

Palm will be back. They get bought out by some huge, doomed megacorporation every decade or so. Remember US Robotics? HP actually owns them now, too.

RIM will be the next Nortel.

Re:RIM's best bet (0)

Anonymous Coward | more than 2 years ago | (#38017810)

I still think RIM's best bet is to make an enterprise grade 'app' for Apple iOS and Android to provide Blackberry style service on non-RIM hardware.

I still think RIM's best bet is to cut n run.

FTFY

-@|

Dick move (1)

scubamage (727538) | more than 2 years ago | (#38017774)

Well, its a dick move to kick someone while they're down, but its sound business.

That will be difficult... (0)

Anonymous Coward | more than 2 years ago | (#38017822)

"On Tuesday, Google on its official apps update blog stated that the company will now be focusing on 'building a great Gmail experience in the mobile browser.'"

That's going to be difficult, because the Blackberry's browser is horrible. They should have stuck with the OS4 browser, it was superior in every way that's important. I can barely read anything in their current browser, they wanted to make it just as bad as the iPhone's browser, and succeeded.

I wonder (1)

93 Escort Wagon (326346) | more than 2 years ago | (#38017986)

What does Netcraft have to say about RIM?

Good for mobile, bad for everything else (1)

slagish666 (607934) | more than 2 years ago | (#38018362)

"Google on its official apps update blog stated that the company will now be focusing on 'building a great Gmail experience in the mobile browser.'" ...and a crappy experience anywhere else. The new-look Gmail is horrible. Takes me back to the 1990s. Is this where the Internet is headed?

Non BB users love talking smack about BlackBerry (1)

Anonymous Coward | more than 2 years ago | (#38018486)

This article is junk. My Blackberry comes with INCREDIBLE support for gmail out of the box. Type your username and password, and you get your emails, calendar settings (that automatically go into your berry calendar), your filters, categories, starred items all work. I never installed the gmail app, so no big loss to me or any other blackberry owner.

Getting sick and tired of people telling me my phone is outdated and then watching them take 3 times as long as me to send an email or make a post. My coworkers all have berries, but every once in a while I go to a meeting with a someone who wants to pretend hes "in the know" by showing off his iphone. I give them the same challenge every time. If they can type 2 paragraphs on their iphone as quick as I can WITH MY EYES CLOSED on my Bold 9900, Ill switch to an iphone. I usually have enough time to go pour a coffee by the time there done. (That is NOT an exageration)

Don't believe the hype, there are lots of BB users out there who love there phones despite media constantly telling them they shouldn't.

Re:Non BB users love talking smack about BlackBerr (1)

jbolden (176878) | more than 2 years ago | (#38019240)

BB is a terrific texting and email phone. Far and away the best texting and email experience even compared to texting phones.

I can type pretty fast on my iPhone using a the smart keyboard (an app). I touch type on a normal sized keyboard so eyes closed wouldn't matter on a regular keyboard, I never got that good with the phone but I easily could have.

Anyway if you care about typing why move away from a physical keyboard?

The Setup for Microsoft . . . (1)

NicknamesAreStupid (1040118) | more than 2 years ago | (#38018898)

. . . to buy RIM this quarter.

Mobile Browser Gmail Blows... (1)

Phaedra (29702) | more than 2 years ago | (#38019018)

I'll be the first to admit that the Gmail app isn't the sharpest knife in the drawer but IMHO it is a much better experience than the terribly mischaracterized 'great Gmail experience in the mobile browser' on my 9700. The Gmail app is one click to see all of my incoming mail and to easily search and retrieve current or archived mail is another click with the refresh times an order of magnitude better than going through the browser or using the RIM mail app for Gmail. The Gmail app at least had a slight 'feel' of regular Gmail whereas the RIM catch-all mail & message emporium works like a twitter feed, with none of the handy Gmail specific tie-ins that make using the Gmail app a relative pleasure. I'm sorry to see that it's being dropped rather than improved.

Re:Mobile Browser Gmail Blows... (1)

swalve (1980968) | more than 2 years ago | (#38022870)

There is an option to separate out the different email boxes on the phone. Been like that for a long time now.

Guess I'm the only one sad to see it go... (1)

sys_mast (452486) | more than 2 years ago | (#38019108)

Usually the first app I loaded on a new blackberry. Basically just worked, not sure why so many here are negative about the app. Now if only google maps would return to showing traffic correctly.

I guess i'm a little confused as to why a basically completed app would be discontinued. Anyone with Google insight care to share the actual thought process behind the decision?

My hope is that the native BB mail app connects to mail the same as the Gmail app, meaning shows read emails correctly and has the contact's working the same.

Google Apps Sync? (1)

jackbird (721605) | more than 2 years ago | (#38019378)

The article was unclear - does this just mean the crappy GMail app, or Google Apps Sync for BB, which syncs contacts and calendar to a (paid?) Google Apps account?

Losing Google Apps Sync would make some of my clients extremely unhappy...

Re:Google Apps Sync? (2)

taylortbb (759869) | more than 2 years ago | (#38019934)

It just means the app. Given Google's desire for Google Apps to be taken seriously in the enterprise I doubt the BES Connector will be discontinued any time soon.

FU (0)

Anonymous Coward | more than 2 years ago | (#38019952)

FU

Ps

FU

so, /. groupthink.... (1)

smash (1351) | more than 2 years ago | (#38019984)

... is google evil yet?

What were the reasons for Google? (1)

G3ckoG33k (647276) | more than 2 years ago | (#38020090)

What were the reasons for Google? Apart from the obvious that their decision that also happened to stab a competitor in the eye.

I just 'upgraded' my gmail to a slightly new interface, which apparently is motivated by the new Android-slates, and a long-term goal of insulation of the Google platform from the hardware.

To me it appears RIM was convenient roadkill, not a goal in itself.

Now they are, agreed (0)

Anonymous Coward | more than 2 years ago | (#38020056)

Now they are, agreed.

Any pull of the rug like that.

I'm done. (0)

Anonymous Coward | more than 2 years ago | (#38020302)

I use the blackberry mail for my work mail and the Gmail app for my personal mail. No Gmail app, no use for a blackberry in my next phone.

Re:I'm done. (1)

EmagGeek (574360) | more than 2 years ago | (#38021420)

That's precisely what Google wants. They want you buying an Android phone.

Segregation of Email (0)

Anonymous Coward | more than 2 years ago | (#38021896)

For a work BB where we are using BES I am unaware of a way to get my personal email pushed to the phone without installing the add in from BB (by our IS). Even then little segregation of traffic. The native app helped segregate email, logic mail is the main option now?

Re:Segregation of Email (1)

swalve (1980968) | more than 2 years ago | (#38022922)

Don't put your personal stuff on a work device.

Google is a monopoly and should respect small busi (1)

lsatenstein (949458) | more than 2 years ago | (#38024112)

Google needs to be broken up into smaller competitive companies. Rim is an excellent product, Just because they don't run Android is not a reason to abandon a company that helped them to grow.

In the end Google will screw everyone with it's behaviour. I see it coming.

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