Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Many Early Adopters of the Amazon Fire Are Unhappy

Soulskill posted more than 2 years ago | from the compare-features-compare-price-points dept.

Businesses 463

Hugh Pickens writes "The NY Times reports that the Kindle Fire, Amazon's heavily promoted tablet, is less than a blazing success, with many of its early users packing the device up and firing it back to the retailer. A few of their many complaints: there is no external volume control. The off switch is easy to hit by accident. Web pages take a long time to load. There is no privacy on the device; a spouse or child who picks it up will instantly know everything you have been doing and the touch screen is frequently hesitant and sometimes downright balky. Amazon's response was: 'In less than two weeks, we're rolling out an over-the-air update to Kindle Fire.' The only problem with that is many of the complaints are hardware related and no amount of software can fix one of the early blunders: 'The fire is shipped in a box that advertised on the outside of the box exactly what it is. "Hello, you, thief, please come steal me!"' wrote one would-be customer who, as you might guess, had her Fire stolen and was left with the box. This was supposed to be an iPad killer, with its much lower price point, but Apple is tough to beat because most of its mistakes are software-based."

cancel ×

463 comments

Sorry! There are no comments related to the filter you selected.

What a surprise (3, Insightful)

Anonymous Coward | more than 2 years ago | (#38348108)

Another "iPad killer" in the dustbin. You are not going to compete with Apple with some cobbled together piece of junk. The iPad is positioned to be as dominant as the iPod in the mp3 player market.

Re:What a surprise (0, Troll)

um... Lucas (13147) | more than 2 years ago | (#38348246)

How, pray tell, is that post flame bait?

Have you seen the fire? I stopped at a best buy, saw one one display and laughed as i put it back down. An iPad killer, it certainly isn't.

Re:What a surprise (5, Insightful)

SJHillman (1966756) | more than 2 years ago | (#38348306)

Just like the Hyundai Accent isn't poised to kill the Ford F-150... two different markets with two very price tags and two related but still quite different usages

Re:What a surprise (2)

Lumpy (12016) | more than 2 years ago | (#38348552)

so you mean I can complain to Hyundai that a Ferrari is faster than my car?

Dammit!

Re:What a surprise (5, Interesting)

nightfell (2480334) | more than 2 years ago | (#38348610)

And what usage is the Fire intended for?

Answer: general tablet usage.

At which it fails, as shown by numerous examples, including this article.

The eInk Kindles, however, are fantastic ereaders, and also fit your analogy better.

Re:What a surprise (4, Insightful)

fafaforza (248976) | more than 2 years ago | (#38348660)

The eInk readers would be motorcycles in the analogy :P

I'm not sure Amazon ever claimed the Fire to be an iPad killer. It was likely only the media. And many supposedly sophisticated tech users took the bait for this imaginary conflict.

Re:What a surprise (1, Insightful)

iluvcapra (782887) | more than 2 years ago | (#38348322)

Flamebait is not about true or false, it's about terseness * (falsifiability of claim / truth value of all claims over the domain )

Re:What a surprise (1)

um... Lucas (13147) | more than 2 years ago | (#38348448)

terse /trs/
Adjective: Sparing in the use of words; abrupt:

Again, poster was to my mind stating fact. You're not going to compete with Apple by producing a low-cost piece of crap. Just like other people have pointed out that Bentley's and Kia's occupy different places in the market. But too many people took to to the belief this new Kia of tablets would succeed where the others had failed in trying to dethrone the Bentley model. But it's not flamebait to say that in fewer words.

Re:What a surprise (2)

Bucky24 (1943328) | more than 2 years ago | (#38348586)

Flamebait is a post that could spark a flamewar, ie a post that is deliberately grating to a certain group of people (for example "Apple is the worst company ever and all the people who buy Apple products are Steve Job zealots" (yeah I suck at flaming). In this example, the people being "flamed" are the people who buy Apple products, since it's a direct attack on their character. Another example would be "All people who run Linux never shower and have greasy beards".

Re:What a surprise (1)

jedidiah (1196) | more than 2 years ago | (#38348638)

In other words it's the only thing bound to have any meaningful content since such things tend to step on someone's toes in some way. So we all try to avoid "touchy" subjects and everyone is stuck talking about the weather or football (perhaps not even that) for fear of offending someone.

Let's catalog the turds (0)

Anonymous Coward | more than 2 years ago | (#38348342)

Palm Touchpad
RIM Playbook
Motorola Zoom
Samsung Galaxy Tab
HTC Flyer

Re:What a surprise (4, Interesting)

tripleevenfall (1990004) | more than 2 years ago | (#38348370)

There's very little wrong with the Kindle fire that can't be fixed with software.

I owned one, and returned it. I returned it because I prefer the e-ink screen of the Kindle DX for reading. If you want a tablet, the Fire is fine.

The problem is that the operating system is not ready for release, it feels like it's in a beta state. There's no way to customize most of the things you look at and think "Hmm, I wish I could ..."

The volume button position is weird, but you can simply turn the device over and the screen flips. It's no issue. Some people bellyache about the external volume control, but so what? Does that kill a device that comes in a less than half it's competitors' price point?

The Silk browser was reportedly sped up greatly after the first software update - I returned mine before taking it.

The Kindle Fire was rushed out before the OS was ready. A couple updates down the road, it will be a very nice competitor to the iPad.

Re:What a surprise (1)

tripleevenfall (1990004) | more than 2 years ago | (#38348392)

(sorry, I meant "The power button position is weird...")

Re:What a surprise (5, Insightful)

nightfell (2480334) | more than 2 years ago | (#38348654)

There's very little wrong with the Kindle fire that can't be fixed with software.

You state that as though good software is so easy to write, it can be treated as an afterthought.

Sadly, many hardware makers share your view, which is one of the major reasons why every. single. iPad "killer" has failed miserably.

You get what you pay for.... (5, Insightful)

aaronfaby (741318) | more than 2 years ago | (#38348110)

Might as well buy a Kia and complain that it's not as polished of a driving experience as a BMW.

Re:You get what you pay for.... (5, Funny)

Roachgod (589171) | more than 2 years ago | (#38348240)

I know right. Damn Kia, costing half as much and actually running all the time. How am I supposed to convince my friends I'm wealthy and successful when my car actually works. Yeesh.

Re:You get what you pay for.... (0)

Anonymous Coward | more than 2 years ago | (#38348428)

You may have a point on the mechanical reliability between the two, but try sitting in both a Kia and a BMW. The Kia is complete shit compared to the BMW in ride quality, comfort and finish. Try riding in one for over a hundred miles or so and tell me you'd prefer the Kia. Don't get me wrong, I'm no dash-stroker, but if I had a commute over 20 miles, I'd take even a used BMW over the Kia any day.

Re:You get what you pay for.... (1)

hawguy (1600213) | more than 2 years ago | (#38348556)

You may have a point on the mechanical reliability between the two, but try sitting in both a Kia and a BMW. The Kia is complete shit compared to the BMW in ride quality, comfort and finish. Try riding in one for over a hundred miles or so and tell me you'd prefer the Kia. Don't get me wrong, I'm no dash-stroker, but if I had a commute over 20 miles, I'd take even a used BMW over the Kia any day.

If you're seeking comfort and reliability, get an Accord or Camry and you'll still save a lot of money over the BMW.

Re:You get what you pay for.... (2, Interesting)

Gordonjcp (186804) | more than 2 years ago | (#38348558)

Uhm, have you ever driven a BMW? They have *horrible* ride quality, with rock hard suspension and crap seats - and downright unpleasant handling. BMW haven't really made a decent car since the E30.

Re:You get what you pay for.... (0)

BasilBrush (643681) | more than 2 years ago | (#38348242)

Android, the Kia of the tablet world.

Re:You get what you pay for.... (0)

Anonymous Coward | more than 2 years ago | (#38348332)

this isn't even current android. It's like selling a car designed in 1985 and calling it brand new by giving it modern curved styling and a aux jack for mp3.

no amount of amazon tweakery will compete with the work the entire open handset alliance has done.

Re:You get what you pay for.... (2)

LifesABeach (234436) | more than 2 years ago | (#38348286)

Out in the wild, there really ARE some who buy a Kia, and expect certain things that the Beamer touts. And I just watch in total amazement at their total sincerity.

Re:You get what you pay for.... (1)

ackthpt (218170) | more than 2 years ago | (#38348294)

Might as well buy a Kia and complain that it's not as polished of a driving experience as a BMW.

Oddly enough, I rented a Kia several months ago and found it a highly competent car. Didn't have leather seats or seat warmers, but it still accellerated well, was comfortable to ride in and handled well in rain and snow.

As go the Kindle Fire, I saw somewhere there's a planned update for it to address some of the complaints. Once again - Sell now, fix bugs later - as a business model. So this is the future, eh? What next, hand you a box of components you take to a store for them to assemble?

Re:You get what you pay for.... (1)

tripleevenfall (1990004) | more than 2 years ago | (#38348408)

Sell now, fix bugs later - as a business model. So this is the future, eh?

It's the past, present, and future.

Re:You get what you pay for.... (0)

Anonymous Coward | more than 2 years ago | (#38348302)

Reminds me of that line from Tom Hanks' movie Big where his character complains about the old version of a hockey game: "Well, on the old set you could slide the men up and down the ice, and now all they do is spin around. It was more like real hockey the old way. Why did they change it?"

But you can get more for the price. (3, Informative)

pavon (30274) | more than 2 years ago | (#38348420)

Except by all accounts, nearly none of these problems exist for the Nook Color which is the same price. The Nook Color is slower than an iPad, but it is generally responsive and fairly well polished, especially after a year of updates. The Kindle Fire by comparison is a shoddy rushed product.

So this is like buying a Kia when you could have gotten a better Hyundai for the same price.

Re:But you can get more for the price. (1)

tripleevenfall (1990004) | more than 2 years ago | (#38348668)

With the Nook Color, you don't have access to any content delivered by Amazon, such as their streaming video and movie service, you wouldn't be able to access any existing Amazon content you own (such as books), and you wouldn't get their accelerated browser (which supposedly works well now that they've fixed it).

Just saying... I returned mine, as I posted above, because I really wanted a reader and it's not too good as a reader. But I don't think the Nook is clearly superior. (It's also $50 more expensive, for what that is worth)

Re:You get what you pay for.... (1)

iluvcapra (782887) | more than 2 years ago | (#38348490)

Kia's don't max out at 45 MPH and switch themselves off every time you lean back too far in the seat.

Cyanogenmod to the rescue! (2, Informative)

binarylarry (1338699) | more than 2 years ago | (#38348140)

I have a Kindle Fire. I generally like it but the gripes above apply (no volume control, no security/locking for reading history, etc).

I can't wait to install a replacement version of android that's more like what you find on other tablets and phones: http://liliputing.com/2011/12/cyanogenmod-7-performance-on-the-amazon-kindle-fire-video.html [liliputing.com]

(I have no association with whatever site that is, I'm just exciting to be getting cyanogenmod on the fire).

Re:Cyanogenmod to the rescue! (1)

iluvcapra (782887) | more than 2 years ago | (#38348520)

Now all Amazon has to do is sell their Kindles with Cynanogenmod and they'll have a successful product!

wait what? (0)

peragrin (659227) | more than 2 years ago | (#38348148)

first you say it is hardware based complaints about button locations, and then you say it is software based, on the sucky browser than has to filter through amazon.com first?

If you are going to complain about it at least finish telling us about he hardware complaint before you move onto the software ones.

besides the kindle fire should never be considered an ipad killer. it is a 7" screen, the ipad is 10" screen. according to that meteric the iphone should gut ipad sales.

Re:wait what? (1)

Fri13 (963421) | more than 2 years ago | (#38348316)

And I would cladly take 4:3 ration over any 16:9/16:10 ration screens. As I LOVE to use device in vertical direction instead just in horizontal and I want to see more from webpages without scrolling.

The 4:3 is great for pads.... give me a iPad with 12-15" screen and I would be very happy with it as drawing board.

Remember what Seth Meyers said about the Fire... (5, Funny)

XxtraLarGe (551297) | more than 2 years ago | (#38348150)

"Itâ(TM)s expected to sell well among parents who always buy the wrong thing." according to Seth Meyers from SNL [allthingsd.com]

Maybe V2 will be better (1)

bobjr94 (1120555) | more than 2 years ago | (#38348154)

A SD card slot is also on the missing list ?

Re:Maybe V2 will be better (4, Insightful)

BasilBrush (643681) | more than 2 years ago | (#38348214)

The best selling tablet doesn't have an SD card, so no, that's not one of the problems.

Re:Maybe V2 will be better (-1)

Anonymous Coward | more than 2 years ago | (#38348550)

I was going to respond to you with relevant information, but then I saw your sig and just decided to silence you by adding you to my foes list. Don't bother responding. I won't even know you are there.

Re:Maybe V2 will be better (1)

Pieroxy (222434) | more than 2 years ago | (#38348228)

A SD card slot is also on the missing list ?

Not when compared to the iPad.

Re:Maybe V2 will be better (1)

stephanruby (542433) | more than 2 years ago | (#38348232)

The missing SD card slot? I think that's by design. Don't count on it being in version 2.

Not bad for the price (5, Insightful)

Anonymous Coward | more than 2 years ago | (#38348162)

I picked up my kindle fire about three weeks ago. I will not even try to hide the fact that it has flaws. However, the feature list for the price is exactly what I wanted.

It's no iPad killer, but anyone who thinks they're going to get a 200 dollar product to replace a 500 dollar+ one is delusional.

Re:Not bad for the price (2)

vlm (69642) | more than 2 years ago | (#38348484)

anyone who thinks they're going to get a 200 dollar product to replace a 500 dollar+ one is delusional.

Or involved, however tangentially, in the tech field. Like a /. reader. Where the "old $500+ thing" is supposed to be "$200" after a rather short time.

Kind of like how my new TV would have sold for about 10x what I just paid for it many years ago. Or I can't even buy a 4 GB SSD, but if they were out there, an extrapolation of current prices shows they'd sell for about a 50th what I paid for mine some years ago.

Its interesting that the latest ipod touch sells at exactly the same price as my ancient first ipod touch. i-devices don't seem to drop in price like everything else in the tech world, they just gain in performance.

Re:Not bad for the price (1)

Bucky24 (1943328) | more than 2 years ago | (#38348650)

i-devices don't seem to drop in price like everything else in the tech world, they just gain in performance.

But wouldn't a gain in performance be a reason for no drop in price? (Forgive me if that was your point in the first place)

Re:Not bad for the price (1)

Cro Magnon (467622) | more than 2 years ago | (#38348538)

Agreed. I suspect a lot of the disappointment is from people comparing it to the iPad. At roughly 1/3 the cost of an iPad, it doesn't suck.

I am so sick of this story.... (5, Insightful)

pburghdoom (1892490) | more than 2 years ago | (#38348182)

it has been on every frigin tech news site. Sicker yet of all the frigin people complaining about a $200 dollar device because they think it should be as polished and as feature rich as a $500+ device. The Fire is awesome at what it was designed for, consuming media at a budget. I think it was all the hype about the "iPad killer" and everyone was expecting so much more.

Re:I am so sick of this story.... (2)

um... Lucas (13147) | more than 2 years ago | (#38348282)

Well, yeah. From the moment of its announcement til now, it's been heralded as the most serious competitor to the iPad yet. Nevermind that this was said before a single product had shipped, or even a single reviewer had gotten one to write up about. So of course consumers are going to buy into it thinking that it'll do just as good of a job, if not better, as the iPad at every task they want to use it for.

Re:I am so sick of this story.... (2)

rjstanford (69735) | more than 2 years ago | (#38348376)

That's something that Apple has figured out that others are still struggling with.

There are tons of people who will happily spend $500+ on a toy once or twice a year. They're very happy with their iPads. There are lots of people who won't spend $200 on a toy. They're not tablet customers at the moment. The number of people who have rational expectations, will spend $200 on a toy known to be more limited than the $500 toy, but who won't spend $500 on the iPad is... small.

False Economy? (1)

Anonymous Coward | more than 2 years ago | (#38348186)

The Kindle Fire still seems like an interesting device for its main function: consuming Kindle content. But if you want to do more with it, it is clearly limited. Who realistically expected otherwise? Indeed it is cheaper than an iPad, but if every few minutes you get irritated then saving up more for an iPad is the best strategy for everyone except the most Apple-hating zealot.

Error in the summary (0, Troll)

rishistar (662278) | more than 2 years ago | (#38348188)

Apple is tough to beat because most of its mistakes are software-based

Apple is tough to beat because most of its mistakes are user based.

Re:Error in the summary (1)

Pieroxy (222434) | more than 2 years ago | (#38348244)

Apple is tough to beat because most of its mistakes are software-based

Apple is tough to beat because most of its mistakes are user based.

Huh? What does that mean?

Re:Error in the summary (2)

MobileTatsu-NJG (946591) | more than 2 years ago | (#38348386)

It means he wants a +3 Insightful next to his post.

Re:Error in the summary (4, Funny)

Red Flayer (890720) | more than 2 years ago | (#38348562)

Apple is tough to beat because most of its mistakes are user based.

Huh? What does that mean?

It means that the users make the mistake of using the device incorrectly.

For instance, if you recall, Apple users held their iPhones incorrectly, thereby causing antenna malfunction. Steve Jobs (RIP, Hallowed be His Name) was forced to publicly instruct iPhone users in the correct method of holding their iPhones, since their ignorance was not surmountable through regular support channels.

Another example would be with the early iPod. As you recall, users were not treating their iPods as the holy relics they rightfully should have been treated as, and instead subjected them to all kinds of profane abuse -- like putting them in their pocket with their keys. This resulted in desecration of the viewing screen on those iPods, again, totally caused by the user.

And, lest ye forget, it would be remiss of me not to mention the abhorrent failure of users to recharge their iPod batteries every two hours when using iOS4.

Seriously, though, Apple gets a pass on a lot of mistakes because they do a lot of things right. They also have major brand loyalty, which is kind of unique in the gadget world, where most people judge on features, not on styling or brand ("no wireless... less space than a Nomad... lame" is the relevant quote, I believe).

Re:Error in the summary (0)

Anonymous Coward | more than 2 years ago | (#38348330)

Apple is tough to beat because most of its mistakes are software-based

Apple is tough to beat because most of its mistakes are user based.

Spoken like a true believer in the Gospel Of He Of The Holy Black Turtleneck, Hallowed Be His Almighty Name! Do you work on developing GNOME, by any chance?

Privacy (5, Informative)

Osiris Ani (230116) | more than 2 years ago | (#38348190)

"There is no privacy on the device; a spouse or child who picks it up will instantly know everything you have been doing."

I don't know the situation for the complainers, but my Kindle Fire has a passcode enabled.

Settings > Security > Lock Screen Password

Re:Privacy (0)

Anonymous Coward | more than 2 years ago | (#38348292)

Stupid showoff!!!

Re:Privacy (5, Insightful)

stanjo74 (922718) | more than 2 years ago | (#38348394)

It's not that you cannot prevent people from using the device (lock the device). The problem is that the device is not sharable (in the family). Here is why I returned mine: - No password protection for purchases - anyone can push the "buy" button for digital purchases (books, magazines, music, videos, apps) and it immediate gets purchased without prompting for password. There isn't even an "are you sure?" prompt. Imagine this in the hands of a 6 year-old. - Last browsed pages stay first in the carousel, with page preview - anybody can see, right there on first page, what I browsed last. All this can be fixed with software, and I may buy it again when it gets fixed, but until then iPad rules the home.

Re:Privacy (2)

mjr167 (2477430) | more than 2 years ago | (#38348502)

I wonder if people are complaining about the tablet/phone market in general not supporting multiple users per device. If I want to buy one kindle for the family, I can't passcode it. But then I also can't really have it default to a personal email account, etc. Personally I don't need to hide by browsing history from my spouse and I also don't have log on passwords enabled on any of my home laptops/desktops...

Duh... (0)

dtjohnson (102237) | more than 2 years ago | (#38348198)

What would have been amazing is if the Kindle Fire had NOT had these sorts of problems. Amazon is trying to release a cutting edge tablet but has no corporate ability for hardware or software design and development. It's a little like buying an automobile from an airline or books from an oil company or something. Kudos to Amazon for doing as well as they did.

Re:Duh... (4, Informative)

ZombieBraintrust (1685608) | more than 2 years ago | (#38348256)

Amazon has had hardware products since 2007. They have been in the tablet buisness longer than Apple has.

Yes, but... (0)

Anonymous Coward | more than 2 years ago | (#38348424)

I agree that it would be great if the Fire was perfect, but by the same token it's a $200 7" full-color Android tablet backed by a reputable vendor. Most of the competition at this price point is from fly-by-night imports with no expectation of warranty coverage much less ongoing support. If it's a $200 Fire or a $130 Shang Loo brand Android device, I think the $70 premium is a small price to pay.

I pre-ordered a Fire, got it on release day, and have been nothing but happy with it. I am not sure how the lack of external volume controls was a surprise - it's not like Amazon withheld specs or photos of the device. The power button is not only easy to hit in landscape mode, but it's in an awkward position in portrait mode, so my solution so far has been be careful not to hit it. The rear window switches in my car are easy to hit when going for the front window switches, so I just exercise that much more caution when operating power windows. It actually isn't difficult when you get used to it.

Silk was widely publicized, and while I wouldn't expect the average noob to associate "web sites are pre-rendered through EC2" to mean "slow web browsing" I certainly did. To that end, I don't think Silk has been disappointing at all - in fact, it's been pretty darned decent. I also haven't experienced any responsiveness issues, but gaming has been limited to Angry Birds and a couple word games... so, whatever. As for privacy or security - what? Exactly what privacy or security does an iPad offer than a Fire doesn't? Just the other day my coworker was complaining he can't let his son use his iPad to surf the net because he doesn't want his son reading the lewd emails between him and his girlfriend.

I am really not sure what people expected from a $200 e-reader that also happens to have wifi, a full color screen, a fully functional OS, web browsing, video support, access to streaming media, and potential access to the lending library, but I am baffled to hear that anyone could be truly disappointed, *unless* they expected a half price iPad... like the poster above said, some people buy a Kia and wonder why it's not as good as a BMW. Duh.

Boycotting Amazon (0)

Anonymous Coward | more than 2 years ago | (#38348206)

I've been boycotting Amazon ever since they started bullying states into dropping sales taxes.

I bought my girlfriend a Kindle and a couple gift cards, but aside from maybe a few more books for her Kindle, Amazon won't be getting any more of my money.

I'm glad that the Kindle Fire is failing in the marketplace. Couldn't have happened to a more deserving company.

As long as an Occupy Wall Street protester takes a dump in a Tard Party office or mouth by the end of the year, I'll consider 2011 to be a success.

Re:Boycotting Amazon (3, Insightful)

hawguy (1600213) | more than 2 years ago | (#38348350)

I've been boycotting Amazon ever since they started bullying states into dropping sales taxes.

I think they're just trying to keep from having to report taxes in thousands of local tax districts - many of which span zip codes, making it difficult and expensive to comply. Amazon does support a national proposal to simplify and streamline state sales tax collection.

I bought my girlfriend a Kindle and a couple gift cards, but aside from maybe a few more books for her Kindle, Amazon won't be getting any more of my money.

That's not much of a boycott - by buying a Kindle you've locked her into purchasing further e-books from Amazon (unless she buys all unprotected content that can be viewed on the Kindle). You should have gone for a Nook.

Re:Boycotting Amazon (5, Funny)

Red Flayer (890720) | more than 2 years ago | (#38348594)

Emphasis mine:

I've been boycotting Amazon ever since they started bullying states into dropping sales taxes.

I bought my girlfriend a Kindle and a couple gift cards, but aside from maybe a few more books for her Kindle, Amazon won't be getting any more of my money.

That word... I do not think it means what you think it means.

Bullshit. (0)

Anonymous Coward | more than 2 years ago | (#38348210)

Everything I see on actual consumer reviews of the kindle fire show 4/5 stars average, the same as the iPad. All available data points to both devices having the EXACT SAME rating amongst consumers. Remember the iPad has flaws of its own... that get ranted on reviews as well...

Re:Bullshit. (1)

Red Flayer (890720) | more than 2 years ago | (#38348632)

Overly simple quantitative consumer reviews measure performance against expectation (plus, a healthy dose of astroturfing sometimes). They can't really be used to compare inequivalent products, like the iPad and the Fire.

TFA is about specific features.

Hardware problems can be fixed with software (4, Insightful)

Fri13 (963421) | more than 2 years ago | (#38348212)

Actually many hardware problems can be fixed with software.

You can not change physical switch position, but with software you can change how long you need to keep switch in specific position until it will do something. So you can fix most of the problems with software when problems are that device is turned off or put on sleep mode by accident touch.

Of course software can not add a external volume buttons, but with software you can bind some existing buttons to work as such (if there is such buttons). Or you can add a easy to access virtual button to offer those functions. It is more a hack but can work for many.

The sensitivity of touch screen can be fixed with software, as software rules again how the input data is being used. Better to have very sensitivite input touch screen and then slow down outpus what with software.

What comes to privacy, well, that can be fixed with software as well, place PIN code or something similar. Add lock to every application and make a easy way to delete history of web browsing or book history etc.

Re:Hardware problems can be fixed with software (0)

Anonymous Coward | more than 2 years ago | (#38348320)

Agreed. My Linux's have always run faster on the same hardware as windows. Good software makes a difference.

Re:Hardware problems can be fixed with software (0)

Anonymous Coward | more than 2 years ago | (#38348356)

I do believe you totally missed the point of the comment.

You Know That If You Play With Fire... (0)

LifesABeach (234436) | more than 2 years ago | (#38348222)

Apologies, I just couldn't resist stating it. XD

And I bought one of these things for my girlfriend (1)

BigDaveyL (1548821) | more than 2 years ago | (#38348224)

for Christmas.... D'oh!

Android devices are junk. News at 11. (0)

glrotate (300695) | more than 2 years ago | (#38348252)

How about telling us something we didn't already know?

Oh my (2, Informative)

Vinegar Joe (998110) | more than 2 years ago | (#38348254)

"a spouse or child who picks it up will instantly know everything you have been doing"

So don't sit around the house looking at porn.

Re:Oh my (1)

Nadaka (224565) | more than 2 years ago | (#38348346)

I thought that was exactly what tablets were for?

Re:Oh my (1)

Vinegar Joe (998110) | more than 2 years ago | (#38348580)

Who on god's green earth wants a sticky tablet? Ewwww!!!!

Re:Oh my (2)

Captain Hook (923766) | more than 2 years ago | (#38348640)

So don't sit around the house looking at porn.

You're missing the point, this isn't about what you are doing with the tablet while a kid is in the room.

It displays a history of what you have been doing when you start it up as a carousel of images so that you can go back to the book you were reading or the website you were browsing quickly next time you pick it up

The problem is, if the tablet is used by more than one person, is it really approapriate that everyone sees what you've been reading/watching/browsing given everyone in the house has access to that tablet unless you are going to lock it away when ever you aren't using it.

Funny.. (1)

Anonymous Coward | more than 2 years ago | (#38348262)

It's as if the millions of dollars and man-hours of research apple puts in to making their products usable actually matters to the end-user! Who knew that would pan out!

The fire is nice for what it is. It's a low priced tablet designed to utilize Amazon's services. It happens to have some leftover 'muscle' to do some other tablet tasks, just don't expect it to replace an ipad. That's not what it was designed to do.

The power button location is just unforgivable (1)

Shivetya (243324) | more than 2 years ago | (#38348266)

really, what twit came up with that type of button and its location?

The browser was actually worse than I expected, however I still keep the Fire on the breakfast table for catching up on email. Why? Because it is very one hand friendly. That form factor is great for just holding one handed while eating with another. I know it sounds silly to some, but I like tend to read by holding a paper or such in my left hand it is sized just right to do so. The iPad actually doesn't work so well because of is size.

That said, that browser just sucks. Battery life could be better than they would have been better off with no speakers. To me an ideal seven inch tablet would have a rear facing camera again because the form factor/size is much more ideal than my iPad.

Reading books was fine, getting them was not because again the browser needs help. Use it upside down, it still works and hitting that stupid power button is mostly a non issue then.

Plenty of positive reviews too though... (0)

Anonymous Coward | more than 2 years ago | (#38348300)

The review average is 4 stars, ~3100 4 and 5 stars to ~650 1 star reviews. That's not bad considering how new it is. Yeah, problems like no external volume can't be fixed but design decisions like that weren't a secret. Amazon isn't Apple. I might be tempted to buy one myself but I remember how pricey and relatively clunky the first Kindle was and how quickly the 2.0 version came out at a much better price. I'd like a tablet about that size but I'll wait for the early adopters to finish the debugging and usability testing for me :-)

Parents Beware (5, Informative)

MCSEBear (907831) | more than 2 years ago | (#38348314)

The Fire arrives configured for Amazon One Click purchases, and the option to disable this does not work. Anyone who picks up your Fire will be able to order anything they like without any password, PIN, or other attempt to verify the purchase being made.

See here: Serious Security Flaw In The Kindle Fire [seekingalpha.com]

Nicely played with the statistics... (4, Interesting)

WeirdAlchemy (2530168) | more than 2 years ago | (#38348324)

Was this article funded by Apple? It's very biased, as demonstrated by the fact that they cite the 22% of people who don't like the Fire rather than the 88% who clearly do. Even if _every_ one of those 22% gave it one star and _every_ one of the other 88% gave it only 4 stars, it's still a 3.75 rating. My wife got one a while back and she loves it. Sure, it's not an iPad, but it's also only $199, and it fits in a good-size pocket. It's a great little tablet for the price of two nice dinners. I sill prefer the real e-ink, but for getting all the additional tablet features, I'd say it's a pretty good compromise. Sure, it could use some improvements, but its the first generation, and it does what its advertised to do. Anyone used to Android should have no problem with it.

Re:Nicely played with the statistics... (5, Funny)

Dr_Banzai (111657) | more than 2 years ago | (#38348404)

I give this post a score of 110 percent. (22% + 88%)

Re:Nicely played with the statistics... (1)

WeirdAlchemy (2530168) | more than 2 years ago | (#38348470)

Doh. That was my first post to Slashdot and I was all excited, too... Let's just go ahead and save that one forever.

Re:Nicely played with the statistics... (0)

Anonymous Coward | more than 2 years ago | (#38348480)

-1 Stupid

Re:Nicely played with the statistics... (2)

LMacG (118321) | more than 2 years ago | (#38348522)

Math is hard! /Barbie.

Re:Nicely played with the statistics... (1)

Belial6 (794905) | more than 2 years ago | (#38348602)

I dismissed the writer when they claimed that it coming in a box that identified it as a Kindle fire was a flaw.

Re:Nicely played with the statistics... (5, Insightful)

Red Flayer (890720) | more than 2 years ago | (#38348676)

Was this article funded by Apple? It's very biased, as demonstrated by the fact that they cite the 22% of people who don't like the Fire rather than the 88% who clearly do.

When I read consumer reviews, it's always the negative reviews that have the most useful information. And FWIW, 22% dislike rate is pretty damn high. Over one-fifth of the purchasers are unhappy with their purchase? Ouch. That's quite a hit to brand reputation.

It's an Amazon Content and Services Gadget (1)

ebunga (95613) | more than 2 years ago | (#38348334)

It's designed to consume Amazon services. It does that quite well. It also plays angry birds.

The Box (0)

Anonymous Coward | more than 2 years ago | (#38348354)

The fact that the box gives away it's contents is not really an issue. I assure you that if you ordered a mousepad from apple and that same box was sitting on that persons steps the thief would have taken it as well. That's what thieves do! To say the least of the fact that any Apple box would be more desirable for a thief.

Not that similar to Blackberry Playbook (0)

Anonymous Coward | more than 2 years ago | (#38348364)

I'm just saying, say a Kindle Fire at Sam's Club the other day.. did not mistake it for a Playbook. Has the same rubber gasket holding the screen in, but is noticibly thicker and lighter then the Playbook. I had to ask if the one I was holding was a real one or a fake demo shell it was so light.

I had no time to try it, but am interested to see how the touch and browsing respond really is... I mean, how bad can it really be?

-m

Buttons! (4, Funny)

Bogtha (906264) | more than 2 years ago | (#38348390)

there is no external volume control.

You know you have problems when you have fewer buttons than the equivalent Apple device.

Just another NYT Troll Article (4, Informative)

SocialEngineer (673690) | more than 2 years ago | (#38348426)

I'm an owner, and am VERY satisfied with my device.

The complaints I have are minor. It can take a little bit for it to connect to a wifi network, but that's not a huge deal. Sometimes, it's a little sensitive in registering taps, but that's once again not a big issue. The carousel is a little too speedy for my liking, but I rarely use it, and when I do, it's usually just to open the very most recent thing I've opened.

I haven't noticed any real speed issues with it; at least, nothing show-stopping. Books read fine. If you're trying to fly through a bunch of pages like you're thumbing through a book to find a certain page, sure, it can slow down there, but I almost never do that. Games & streaming content perform perfectly.

I didn't notice any real issue with the browser; I was able to load websites faster on my Kindle than a local iPad owner, over the same wifi connection.

Typing is easy for me; in landscape mode it can be slightly difficult, but not unusable. I usually use portrait mode, anyway.

The lack of physical volume controls doesn't bother me at all. It's stupid-easy to get to, and keeps me from accidentally raising/lowering volume.

I do wish I could change the lock screen photo(s) easily, but that's not exactly important.

Regarding the lock/power button, I have NEVER accidentally tripped it, and I'm using it on a daily basis in a variety of situations.

If you look at reviews on Amazon, there are a good number of 4 and 5 star reviews; more than 3 or less.

As a kindle fire owner... (1)

Samuel Dravis (964810) | more than 2 years ago | (#38348438)

I honestly can't say why people are pissed off about it. I had a Kindle 3rd gen keyboard and now I have the Fire. I'm extremely pleased with it. I admit, the power button is awkward (particularly since its close proximity to the USB and headphone jack make it difficult to plug in my headphones at the same time as the other two), but really? It certainly isn't an instantly returnable product by any means. If people expected it to be exactly the same as an iPad, that's their fault. I played around with it at Best Buy for a while before I bought mine and had no illusions about how well it would perform. I wonder how many people have done the same that then downrated it significantly.

Seems obvious... (1)

Chuckstar (799005) | more than 2 years ago | (#38348472)

$199 tablet not as good as $499 tablet. News at 11:00.

you are kidding me.... (1)

Lumpy (12016) | more than 2 years ago | (#38348488)

Most of the complaints are from idiots from what I can see.

"There is no privacy on the device; a spouse or child who picks it up will instantly know everything you have been doing"

So when the device is picked up it instantly displays browsing history? Hello? the ipad is the same way as well as every android device made. the ipad home button is easy to hit, Granted the lack of volume buttons sucks but can be fixed with an on screen one. etc....

Sounds like the people buying it are morons and idiots expecting a $600.00 experience from a $199 device.

RE: Apple errors are software based (0)

Anonymous Coward | more than 2 years ago | (#38348508)

"... but Apple is tough to beat because most of its mistakes are software-based." See iPhone 4 death grip. http://www.youtube.com/watch?v=7B2ngRRhqcE

Re: Apple errors are software based (1)

Wyatt Earp (1029) | more than 2 years ago | (#38348670)

The iPhone 4 is not an iPad

Missing volume buttons (0)

Anonymous Coward | more than 2 years ago | (#38348526)

Missing volume buttons is a feature, not a flaw. I wish I could remove them from my phone and my Nook. Especially on the phone, they're right on the edge where I want to grab the thing. Very irritating.

Nook Color Kindle Fire (0)

Anonymous Coward | more than 2 years ago | (#38348532)

Nook Color [barnesandnoble.com] did the $200 tablet, first and better.

Some of the Nook advantages include:
- User accessible SD card slot
- Can take the Nook into the store and read complete eBooks for free

So yeah, Amazon needs to step up their game or get out of the market.

It's a first generation device (1)

cecirdr (553580) | more than 2 years ago | (#38348536)

I own a kindle fire and while it's not a home run by any stretch of the imagination, it's not bad. I like it...a lot. There are quite a few kinks that I really think Amazon should have known better than to not go ahead and fix. Bad word of mouth or ill will can cause a lot of damage if trust gets reduced. It could impact sales of the 2nd or 3rd generation device when they do finally get things right. By the same token, I know they were rushing something "good enough" to market in the hope of not getting left out. I guess it's a damned if you do, damned if you don't kind of situation.

FWIW,...I agree with all the gripes (and I have some other issues to boot, like graphic novels simply refuse to display on my unit. I get a white screen only and so far amazon support can't figure out the problem).

Kindle Fire is advertised on the box!!!! (1)

thegarbz (1787294) | more than 2 years ago | (#38348584)

OMG scandal. How dare they ship a product in the box with a picture, branding, or anything else on the outside of the box. This is outright scandalous. Oh what? This is the industry norm? Oh well, move along then.

I suppose they may be complaining that the Fire got delivered without the device and that someone in the postal service or courier nabbed it. Well guess what? In that case it's insured. Heck my room mate's experience with Amazon is that they delivered something while no one was home and it was stolen (presumably or someone just delivered it to the wrong house). Amazon shipped out a replacement the day of the complaint.

Why wreak an article full of bad points about the Kindle Fire with a quote that looks like people are now really reaching for anything at all to complain about? It destroys the credibility and seriousness of the article.

Good first attempt, improvements forthcoming (1)

pwileyii (106242) | more than 2 years ago | (#38348600)

For Amazon's first go at a tablet, I think the Kindle Fire is a great product for the price of $200. It is not without flaws, but I am very happy with mine thus far. I do agree with nearly all of the complaints, but for some of them there is a workaround and (I'm guessing) a software updating coming to fix them. None of them are enough to send mine back and I've just gotten used to the touch sensitivity. The sluggishness can be an issue at times, but I wasn't expecting something super snappy for the price that I paid. An external volume control would be nice, as the device can be sleep and still be playing audio with no way to adjust it, but you can get headphones that have a volume control on them to workaround this issue. I've never had issues with web page load times except for some sluggishness at times and privacy settings/parental controls would be a very nice feature to have so you could share the device with others without them messing up your settings or viewing content you don't want them to view. The off switch problem was fixed for me by getting a cover for it, as it makes it more difficult to hit the power button in accident.

apple was the first to break this story (1)

cod3r_ (2031620) | more than 2 years ago | (#38348656)

they also bought millions of units and sent them all back for a refund.. APPLE WILL NOT BE BEATEN
Load More Comments
Slashdot Login

Need an Account?

Forgot your password?

Submission Text Formatting Tips

We support a small subset of HTML, namely these tags:

  • b
  • i
  • p
  • br
  • a
  • ol
  • ul
  • li
  • dl
  • dt
  • dd
  • em
  • strong
  • tt
  • blockquote
  • div
  • quote
  • ecode

"ecode" can be used for code snippets, for example:

<ecode>    while(1) { do_something(); } </ecode>