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Sprint CEO Defends Company's Decision To Bet It All On the iPhone

samzenpus posted more than 2 years ago | from the put-it-all-on-different dept.

Businesses 187

zacharye writes "Sprint chief executive Dan Hesse is being watched closely by the company's board of directors, but the CEO has to answer to investors and subscribers as well. Last year in October, Hesse revealed that the company is placing a massive $15.5 billion bet on Apple's iPhone, and in a recent interview, Hesse defended the move, which has been criticized by a number of industry watchers. From the article: '“Subsidies are heavy for the iPhone. This is the reason why a high percentage of new customers is important,” Hesse said during the interview. “But iPhone customers have a lower level of churn and they actually use less data on average than a high-end 4G Android device. So from a cost point of view and a customer lifetime value perspective, they’re more profitable than the average smartphone customer.”'"

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187 comments

IRaped (0, Flamebait)

Anonymous Coward | more than 2 years ago | (#39436295)

Your mother. :)

Re:IRaped (3, Funny)

amiga3D (567632) | more than 2 years ago | (#39436349)

This is how you utilize a first post?

Re:IRaped (-1, Offtopic)

GmExtremacy (2579091) | more than 2 years ago | (#39436451)

You are will be use Gamemaker.

Re:IRaped (4, Interesting)

ScrewMaster (602015) | more than 2 years ago | (#39436999)

This is how you utilize a first post?

What a waste.

Now, when it comes to the topic at hand: Bill Gates and Steve Ballmer were fond of using the phrase "bet the company" on certain initiatives, such as .Net. It sounds like Mr. Hesse is actually doing that.

Apple Customers (3, Insightful)

ifiwereasculptor (1870574) | more than 2 years ago | (#39436319)

They pay more and use less? What a shocker! Who would have thought?

Re:Apple Customers (5, Insightful)

jmd_akbar (1777312) | more than 2 years ago | (#39436339)

They pay more and use less? What a shocker! Who would have thought?

Steve Jobs.

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39437337)

uummm so lets hit our future on people without a clue ???

Re:Apple Customers (1)

ThatsMyNick (2004126) | more than 2 years ago | (#39437497)

Exactly, that is how most companies made it good.

Slashdot trolls (-1, Troll)

multiben (1916126) | more than 2 years ago | (#39436359)

A contrived negative Apple comment. Who would have thought?

Re:Slashdot trolls (-1, Troll)

petteyg359 (1847514) | more than 2 years ago | (#39436461)

An Apple-loving denialist. Who would have thought?

Re:Slashdot trolls (1, Insightful)

Anonymous Coward | more than 2 years ago | (#39436477)

An apple fanboi getting butt hurt at even the slightest criticism.Who would have thought?

Re:Slashdot trolls (4, Insightful)

ScrewMaster (602015) | more than 2 years ago | (#39437013)

A contrived negative Apple comment. Who would have thought?

Dude, the GP just defined Apple's entire business model. Seriously, that's it in a nutshell.

Furthermore, like it or not, Apple is deserving of much approbation, far more than they get on this site.

Re:Apple Customers (3, Informative)

ArhcAngel (247594) | more than 2 years ago | (#39436401)

Well it might have been true before the 4S but not so much NOW [bloomberg.com]

Re:Apple Customers (3, Interesting)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39436559)

Android has voice dictation too hasn't it ? Plus it has to serve up all those mobile ads, so it might still use more data though not to the user's benefit [bbc.co.uk] .

Re:Apple Customers (3, Interesting)

schnikies79 (788746) | more than 2 years ago | (#39436635)

I have a 4S and use the same amount of data as I did with my 3G, which isn't much at all. Less than a gig per month.

I do use Siri as well, mostly when driving.

Re:Apple Customers (5, Informative)

larry bagina (561269) | more than 2 years ago | (#39436403)

Maybe they use less data because iPhone apps aren't constantly uploading their gps coordinates and downloading ads [microsoft.com] . If you look at mobile web traffic [padgadget.com] , iOS beats android. Even when you factor out the iPad.

Re:Apple Customers (2)

NatasRevol (731260) | more than 2 years ago | (#39436483)

Why would you factor out the iPad when comparing iOS to Android?

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39436511)

because this article is about the iphone

Re:Apple Customers (1, Insightful)

NatasRevol (731260) | more than 2 years ago | (#39436595)

But the comment wasn't.

Please try to pay attention. We may discuss different things concurrently. That's ok, we can handle it.

Re:Apple Customers (2)

Wrath0fb0b (302444) | more than 2 years ago | (#39436883)

Maybe they use less data because iPhone apps aren't constantly uploading their gps coordinates and downloading ads. If you look at mobile web traffic, iOS beats android. Even when you factor out the iPad.

Which in turn goes to GP's comment that iPhone customers pay more -- in this case, they pay more for apps. Any user that switches (in either direction) can attest to the fact that many apps in Appstore are paid where their Android Market equivalent would be ad-supported.

That in turn goes to developer interest [huffingtonpost.com] in the iPhone over Android.

Re:Apple Customers (1)

Anonymous Coward | more than 2 years ago | (#39437121)

But there was an article here last week or so that some devolpers said they made more through the ad supported aps then their paid no ad version.

Re:Apple Customers (1)

perpenso (1613749) | more than 2 years ago | (#39437171)

Any user that switches (in either direction) can attest to the fact that many apps in Appstore are paid where their Android Market equivalent would be ad-supported.

Or simply not exist under Android.

To imply that a particular app is "paid" under iOS and "ad supported" under Android seems misleading. I suppose you are using the term "equivalent" very loosely. If so I think your point may still be misleading. For any given paid app under iOS you will most likely find "equivalent" ad supported apps also under iOS.

This is bullshit. (4, Insightful)

acid06 (917409) | more than 2 years ago | (#39436959)

If you wany an apples to apples comparison, you should, at the very least, compare mobile web traffic from iOS to mobile web traffic from high-end 4G Android device - which is what the CEO was talking. And no one seems to ever announce this sort of data.

Stop with the fanboism. Seriously.

Re:Apple Customers (1)

No, I am Spratacus! (2281684) | more than 2 years ago | (#39436977)

Here is a better version if that paper -- the pdf is actually text:
http://web.ics.purdue.edu/~pathaka/papers/2011-eurosys-pathak.pdf [purdue.edu]

Re:Apple Customers (1)

No, I am Spratacus! (2281684) | more than 2 years ago | (#39437007)

Actually, never mind. This is a different related paper from some of the same authors.

Re:Apple Customers (2, Interesting)

cpu6502 (1960974) | more than 2 years ago | (#39436417)

It is a bit surprising. (But so too was the stat that the number of iPhone users (UK) in debt are about double that of Android users.) Maybe these persons don't buy the phone for actual use, but for the same reason I spent money on a watch that I didn't need -- it looks good on my wrist.

Re:Apple Customers (-1, Troll)

MobileTatsu-NJG (946591) | more than 2 years ago | (#39436921)

Maybe Android users aren't in debt because they don't spend much money on dating.

Re:Apple Customers (1)

ScrewMaster (602015) | more than 2 years ago | (#39437033)

Maybe Android users aren't in debt because they don't spend much money on dating.

What?

Re:Apple Customers (1)

Anonymous Coward | more than 2 years ago | (#39437047)

Women don't fiind endless babble about how terrible the iPhone is to be a turn on.

Re:Apple Customers (4, Insightful)

ScrewMaster (602015) | more than 2 years ago | (#39437225)

Women don't fiind endless babble about how terrible the iPhone is to be a turn on.

That's odd: most Android people I know (myself included) don't waste much time in conversation discussing phones, especially with members of the opposite sex, much less something such as the iPhone that we simply could not care less about. It's iUser arrogance to believe that all of us Android users care about the iPhone, feel threatened by it in some way. We don't, and we look down at people who so willingly allow themselves to be technologically shackled. But hey, to each their own.

Matter of established fact, it's the Apple crowd that has always been by far the most vocal. I've been in this business for a long time, before there was an Apple ][. And, since the advent of the Mac, and Jobs' deliberate efforts to encourage class envy to increase sales, it's always been the Apple people that are constantly deriding those using competing products. In the old days, tell a Mac user that his machine is limited because it didn't have any peripheral slots and he would say, "Why would you need them?" Today, ask an iPhone user why his phone won't support tethering, why it is limited to a single GUI, why it won't allow installation of non-Market apps, and he'll say, "Why would you want to do that?" Nothing changes but their underwear, I guess.

I dislike Apple intensely because at one point (decades ago) I made my living coding for Apple systems, and Apple truly was about freedom, openness, and the spirit of the personal computing revolution. Granted, that was Wozniak's influence: Jobs always was a dick. But today they pay lip service to freedom while doing their level best to turn you into a mere consumer of paid media, bought solely from Apple. No thanks.

Re:Apple Customers (5, Insightful)

Anonymous Coward | more than 2 years ago | (#39437251)

That was a very long rebuttal to a criticism of Android fans who endlessly babble about how they hate Apple.

Re:Apple Customers (2)

pecosdave (536896) | more than 2 years ago | (#39437395)

But at least it was spot-on.

Re:Apple Customers (2)

tapspace (2368622) | more than 2 years ago | (#39437743)

He's very good at convincing us that he couldn't care less about people who use different phones.

Re:Apple Customers (4, Interesting)

Deltaspectre (796409) | more than 2 years ago | (#39437415)

The Apple crowd is by far the most vocal? In my college experience it was the Apple haters that were the most vocal.

Re:Apple Customers (1)

Anonymous Coward | more than 2 years ago | (#39437899)

In the 12 weeks to August 7 2011, 42.9 per cent of smartphones sold in Australia were Android phones compared to 37.2 per cent for Apple's offerings, new figures from Kantar's ComTech WorldPanel reveal. Kantar's statistics are based on regular interviews with a panel of 10,000 Australians.

The recent rapid rise of Android in Australia mirrors trends seen overseas and serves to explain some of the recent animosity between Apple and Android phone users.

http://www.smh.com.au/digital-life/mobiles/smartphone-wars-android-topples-iphone-in-australia-20110818-1iz88.html [smh.com.au]

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39438029)

Nothing changes but their underwear, I guess.

You have no way of knowing that they change their underwear.

Re:Apple Customers (1)

Maxo-Texas (864189) | more than 2 years ago | (#39437403)

You are doing it the wrong way...

Find a girl in a bar with an iphone in your target group.

Strike up a conversation and ask how to do some things on the iPhone (like deleting an app you don't want).

---

These days I have an android and an blackberry (because my iphone 3 plunged to it's death). I have an android because the insurance plan for iphones was onerous (essentially "you break it, you bought it plus you give us $100").

But my next work phone will be an iphone... in july. Til then, blackberry with a battery that lasts a week.

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39438069)

Find a girl in a bar with an iphone in your target group. Strike up a conversation and ask how to do some things on the iPhone (like deleting an app you don't want).

You better ask her question she can answer.

Re:Apple Customers (-1)

Anonymous Coward | more than 2 years ago | (#39437093)

"Spend money on dating"? That's what you call prostitutes today?

Because surely having a huge... debt is a great attraction for long-term relationships, right?

Re:Apple Customers (0)

MobileTatsu-NJG (946591) | more than 2 years ago | (#39437227)

When I get a reply like that I can tell I've struck a nerve. I'm sorry.

Re:Apple Customers (1)

Anonymous Coward | more than 2 years ago | (#39437267)

Don't be. It's alright, iPhone users just feel the need to assert their sexuality and superiority all the time, we can see that. It's nothing to be ashamed of.

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39437233)

(But so too was the stat that the number of iPhone users (UK) in debt are about double that of Android users.)

[citation needed]

Re:Apple Customers (5, Interesting)

Anthony Mouse (1927662) | more than 2 years ago | (#39436437)

They pay more and use less? What a shocker! Who would have thought?

It's not even that. What he's saying is that 4G Android users use more data than iPhone (i.e. 3G) users do (shocking!) since iPhone is currently still 3G/"3.5"G, and the Android users are more likely to demand the newest gadgets (i.e. "higher churn"). Which is naturally worse for the phone company who wants you to buy whatever phone, keep it forever, and never use the speed you're paying for while still continuing to pay for it.

The problem is that newer, 4G iPhones are likely to attract exactly the same crowd. So unless Sprint's new business model is to keep selling obsolete iPhones forever, they had probably better get a new plan.

Re:Apple Customers (1)

gl4ss (559668) | more than 2 years ago | (#39438171)

plan? do you think a company that thinks that in order to get iphones it had to commit to 15 billion(!!!!!!!!!) worth of purchases has a _plan_ ? fuck no. they have no business model. their business model for this period is "let's dump 15 billion on apple! they'll make us rich!! YEEHAAAAA!!!". they don't know what they're buying and what they're buying they could have bought anyhow.

the reasoning for why it's smart to bet 15 billion on iphone just came afterwards, like implying that iphone users like to pay more while refraining from using services like skype which would a) burn data b) save minutes and txt-charges.

Re:Apple Customers (0)

Anonymous Coward | more than 2 years ago | (#39436529)

To be fair, they may just be pointing out that the iPhone doesn't feed you a new add every time you press the screen.

Re:Apple Customers (1)

drnb (2434720) | more than 2 years ago | (#39437339)

They pay more and use less? What a shocker! Who would have thought?

You are correct. Apple customer are probably not using as much bandwidth. They are probably less likely to watch YouTube videos of kids in squirrel costumes dancing.

iPhone users (5, Funny)

pchan- (118053) | more than 2 years ago | (#39436353)

They are also more attractive and have great personalities

Re:iPhone users (3, Informative)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39436731)

You forgot richer and better educated [splatf.com] . Oh and more sexually active [wired.com] , that probably explains why there seem to be so many Android users on Slashdot.

Re:iPhone users (4, Funny)

Anonymous Coward | more than 2 years ago | (#39438113)

...more sexually active...

That's why the corners are round.

CEO Defends Decision To Bet It All On The iPhone? (0, Funny)

Anonymous Coward | more than 2 years ago | (#39436433)

So it has come to this.

Re:CEO Defends Decision To Bet It All On The iPhon (1)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39436589)

"No one ever got fired for buying Apple." It's a brave new world isn't it?

Re:CEO Defends Decision To Bet It All On The iPhon (1)

phantomfive (622387) | more than 2 years ago | (#39436693)

"No one ever got fired for buying Apple." It's a brave new world isn't it?

If it fails, he will.

Re:CEO Defends Decision To Bet It All On The iPhon (4, Interesting)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39436827)

In the one corner Apple [macrumors.com] , in the other such winners as HTC [allthingsd.com] , Motorolla [techcrunch.com] , Nokia [cnet.com] and Sony Ericsson [engadget.com] . CEO's always get fired if they back the wrong horse, but he picked the one with the right odds.

Re:CEO Defends Decision To Bet It All On The iPhon (2)

phantomfive (622387) | more than 2 years ago | (#39436909)

Wow, that's kind of depressing. I don't own a smartphone, but I work on them, and the world is a better place when there are more platforms to choose from. This is why I also hope the Blackberry Playbook survives too.

Re:CEO Defends Decision To Bet It All On The iPhon (4, Funny)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39437005)

Totally forgot about RIM [techvibes.com] , but then who hasn't ;-)

Tired of smart phones (2, Interesting)

Anonymous Coward | more than 2 years ago | (#39436469)

Soon as my contract is up I'm going back to a flip phone. Had an iPhone since they first came out, bought the 3gs, bought the 4, smart enough to realize the 4s was just more of the same, but with even more useless junk (Siri). Haven't touch my iPad in 2 weeks. It's too much and I've been working in tech since the early 90s, all I want now is simplicity.

Re:Tired of smart phones (3, Interesting)

grelmar (1823402) | more than 2 years ago | (#39436667)

You know, I'm looking forward to my contract running out so I can dump my iPhone for a "dumb" phone, but for different reasons - and for a phone I'm not sure I can get.

I just want a basic feature phone with a long battery life, that has a 4G antennae and bluetooth in it so I can use it to tether whatever real computing device I want at need. 95% of the "smart" features on my phone I don't use anymore, because they've been replaced by the same features on my larger screened Android tablet, and I also tether my laptop from time to time when I need a connection and a real computer when I'm out and about. All my iPhone serves as anymore is basically an internet hot spot for either, and (*gasp*) I use it to make phone calls. I'd much rather have a battery that lasts a week of regular phone usage on a much smaller flip phone that fits easily in my pocket.

Re:Tired of smart phones (2)

swb (14022) | more than 2 years ago | (#39436817)

What kind of battery life do you expect from a 4G feature phone that's pumping 4G data over bluetooth?

My guess is the iPhone is probably as battery efficient at acting as a portable hotspot as a feature phone is.

Re:Tired of smart phones (2)

wazza (16772) | more than 2 years ago | (#39437929)

Perhaps he's considering doing what I do when I tether my laptop to my phone - using WiFi tethering, but plugging the phone into a USB port on the laptop to keep it going.

You know, since there's a computer with USB ports always there when you're tethering to a computer.

Re:Tired of smart phones (3, Interesting)

demonlapin (527802) | more than 2 years ago | (#39436819)

Yeah, the 4G antenna and radio and the Bluetooth radio are pretty much going to massacre your battery life if you use them. Nobody is going to make that phone. Buy a flip phone and a data device. Or buy an Android phone, or an Android tablet with a data plan.

OK! OK! I'll get off your lawn!!! (0)

Anonymous Coward | more than 2 years ago | (#39436679)

...gramps

Re:Tired of smart phones (2)

CharlyFoxtrot (1607527) | more than 2 years ago | (#39436925)

I'm the opposite. Everything is much simpler now because everything has been brought together and accessed through a single device [devost.net] . Much easier to cope with. Of course you need to have some constraint and say "no" when the next social-whatever bandwagon comes around so you don't drown in irrelevant shit.

Re:Tired of smart phones (1)

tsotha (720379) | more than 2 years ago | (#39437513)

I would do that as well, except I can't give up navigation software. Got me out of too many jams.

Fags (-1)

Anonymous Coward | more than 2 years ago | (#39436471)

Android users are fat, smelly losers.

-Sent from my iFag device using Fagtalk.

WiMax and LTE (4, Insightful)

Monoman (8745) | more than 2 years ago | (#39436489)

Can he defend their WiMax flub? Can he defend contracting with a company that has a non-existant LTE solution?

Re:WiMax and LTE (5, Informative)

briankwest (1905914) | more than 2 years ago | (#39436837)

You do realize they had to deploy WiMax because they would have lost the spectrum if they had not. At the time wimax was the only technology they could have went with. /b

Re:WiMax and LTE (0)

Anonymous Coward | more than 2 years ago | (#39436979)

"could have went with"

should be

"could have gone with."

Re:WiMax and LTE (5, Insightful)

hemp (36945) | more than 2 years ago | (#39437031)

What's the attraction to LTE when you have a 2GB datacap?

Re:WiMax and LTE (4, Informative)

asm2750 (1124425) | more than 2 years ago | (#39437077)

I would mod up if I had points. LTE is a joke when you have data caps. There is no reason for it.

So you shit loads faster (1)

Sycraft-fu (314770) | more than 2 years ago | (#39437949)

My data cap is higher than 2GB, not sure what it is (might actually be unlimited, Verizion is nicer to business customer and my employer pays for the phone). However I don't use much, 1-2GB at most for most months since I prefer computers for my web surfing.

However when I do use it, the LTE load times are really nice. Stuff loads FAST. So when I'm in a store and I need a price check on something, I can get it in a hurry, I'm not waiting around forever for pages to load, even when they are non-mobile pages.

Not saying data caps don't need to be raised, but more speed is nice.

Hell same thing at work, I've got a gigabit connection to my computer and there is sufficient backhaul that 100-300mbps transfers aren't uncommon, sometimes more depending on the place. I can't use that all the time, I share with lots of other people. If I tried to torrent all day long I'd get a call from NetOps in a hurry, and get fired if I didn't stop. However when I need something, like an OS ISO (torrent if Linux, the VLSC if Microsoft) I can have it done in minutes. The higher speed is very nice, even though I can't slam it all the time.

Re:So you shit loads faster (1)

gl4ss (559668) | more than 2 years ago | (#39438183)

you think shit doesn't load fast on a proper "3.5g" 10mbps link?

unlimited 3(.5)g is fun. for torrenting all day long(because I'm on the suckiest oper in finland, I get a slowdown at 20 gigs).

doing fast long transfers is the point for lte. and that by using extra freqs you'll have more bandwidth to sell and could give users more bandwidth to use.. but that's not good for business.

Sprint Board revolt (4, Interesting)

Guppy (12314) | more than 2 years ago | (#39436735)

The SprintUsers site had an interesting commentary regarding a recent WSJ article on Hesse:

http://www.sprintusers.com/could-hesse-lose-his-job [sprintusers.com]

Today’s Wall Street Journal has a rare, insider-rich piece targeting Hesse. A betting man would say his own board of directors had a lot to do with the story. No, no one on the board is quoted directly. But the picture the WSJ paints is certainly a flattering one of an engaged, hands-on board. They are served well by this story.

You don’t see this sort of knifing when an exec is secure in his job. It usually means board members are trying to distance themselves from a CEO’s plans gone wrong so they don’t get personally sued by shareholders. Or they’re getting ready to fire him.

Just last month, Sprint made an abortive attempt at a merger with MetroPCS, which was championed by Hesse but ultimately shot-down by the board. I have a feeling the company is going to experience a coup d'etat any day now. Well, whatever -- as long as my legacy SERO plan keeps working.

Re:Sprint Board revolt (1)

tsotha (720379) | more than 2 years ago | (#39437537)

Meh. If the board really wanted to get rid of him they could just fire him without going through a whispering campaign. He may have the support of the vast majority of the board with only one or two disgruntled holdouts.

Re:Sprint Board revolt (2)

GodfatherofSoul (174979) | more than 2 years ago | (#39437849)

Yeah, but if you want to get rid of the guy and make sure Wall Street thinks it's a good idea (i.e. not have your stock price tank after firing him), subtle jabs at his competence are the way to go.

Hesse is full of crap (2)

Dracos (107777) | more than 2 years ago | (#39436761)

Ignore everything he says to justify iPhone on Sprint, what Sprint really wants is to get in on the Apple party.

As a Sprint customer with an Android 4G phone (but no 4G service in my area, and I pay $10/month for it), I really would rather that they spend that pile of money on building out their network. Sure, they're going to roll out LTE over the next couple years, but my phone isn't LTE. Dammit. And my city will be among the last to get Sprint LTE.

Re:Hesse is full of crap (2)

Osgeld (1900440) | more than 2 years ago | (#39436813)

so, you got yourself into a contract where you pay for a non existent product, I like your way of thinking

Re:Hesse is full of crap (1)

toadlife (301863) | more than 2 years ago | (#39437823)

No. Sprint charges a $10 smartphone data fee. It's an extra charge to pay for all the extra data that smartphone users use. It used to be for 4G, but moved to being something that all smartphone users pay.

Re:Hesse is full of crap (2)

yoshi_mon (172895) | more than 2 years ago | (#39438067)

It is still a pretty big load of crap. I have a Personal BB package on an older voice package. It is $30 extra a month that includes 'unlimited' data/text/SMS. And while I don't use it all a lot I do make use of all of it. I've also used more recent BB's and by in large they are the same type of thing. To my veteran eye the total data use between my older fully a smartphone BB and a newer one can not be all that big a delta; if there is any at all.

And yet Sprint wants me to pay more a month for a newer phone because 'it uses more data'. Bullshit. They just want to jack up the rates across the board and are using an excuse that they don't have to provide any metrics for. Look at the shiney consumer! Lookie! That rate increase? Oh well you want the shiney don't you? Don't you! Goooood boy!

Canceled Sprint (4, Informative)

dustman81 (1134599) | more than 2 years ago | (#39436855)

I recently canceled Sprint and paid the ETF to do so. That's after having Sprint for nearly 10 years. I got an iPhone 4S with Straight Talk ( MVNO that uses AT&T's network). Why? Because I wanted a data service that works. With Sprint, I was frequently on 1X. Even when I was on 3G, the speeds were crap. Sprint bit off more than they can chew with the iPhone. WiMax was a bust. Nextel customers are leaving in droves and their Network Vision plan may well be the final nail in the coffin.

Re:Canceled Sprint (2)

RightSaidFred99 (874576) | more than 2 years ago | (#39437859)

Same here, though I went to the T-mobile $30 5gigs plan and didn't pay an ETF. Fuck Sprint. First they add that nonsense $10 charge on. Then they changed the employee discount program to be more expensive with multiple lines. They also seem to just give the customer a huge "F U" and tack like $6 or more of random fees and shit on your bill.

My $30 is (almost) $30. No fees. No overages. I theoretically pay a few bucks sales tax, but I found a place to get the T-mobile cards for like $29 for a $30 card with no tax.

I'm personally trying to end the bullshit subsidized model the US has. Sure, I paid $620 for a nice-ass Galaxy Nexus, but over 2 years I'm paying less and over 3 years if I keep the same phone I'll save like $500.

I detest Apple so the icing on the cake is Apple would be in a world of hurt with an unsubsidized model. I hope Sprint goes under, they have made some very stupid decisions and betting all their money on the iPhone is the biggest one.

iPhone vs DROID Devices (-1, Troll)

Anonymous Coward | more than 2 years ago | (#39436863)

iPhone - Apple controls the entire look, feel, marketing, sale and support from the point of manufacture to the end sale.  Result: end user has a usable device

Droid - Google puts out an OS that is used by several different crap manufacturers all with different hardware specs.  Then the crap manufacturers put their own interpretation on the design of the UI, then the cell phone carriers put their own crap apps on top of that.  Result: end user has a crap device loaded with trial-ware.

Re:iPhone vs DROID Devices (1, Insightful)

ScrewMaster (602015) | more than 2 years ago | (#39437147)

Actually, you'll find that the stock Android experience is a. more popular among most users than the likes of Sense and Touchwiz, and b. is becoming more available as carriers are starting to pick up on that. Not to mention that replacing the entire GUI in Android is trivial: go to the Market (pardon me, "Play Store") and pick any one of a dozen or more different user interfaces. Most of them are free, and several simply blow away the stock interface (my Android phone has six different GUIs available at a touch.) You have exactly ONE: the one that Apple gives you. I hope you like it, because that's all you'll ever have.

So far as I'm concerned, that makes you the one stuck with the "crap device", one that is deliberately and with malice aforethought severely limited in scope. You are an Apple user, so I don't expect you to be able to remotely comprehend that, but there it is. You know, in the world of desktop operating systems most people are very open to the idea of choice, of being able to choose from a variety of options. Put an iPhone or Mac in their hands, and suddenly "there can be only one." If that's not a tribute to the power of marketing and general gullibility I don't know what is, but it's entertaining at least. To my fellow Android users, here's something you can try: point out to one of your iPhone-using friends something that Android does better (and there are many.) Watch their eyes bulge as they try to find a way to dispute your claims. Then laugh when they finally come back with, "Okay, so fine it does that ... but why would you want to?" Never fails.

Your problem, as with most iUsers, is that you just don't grasp that there is an entire spectrum of Android devices out there, from crap to awesome, rather than just the few models of iPhone with which you are comfortable. You want to make simple, easy comparisons but you just can't do that. All cars are not Lamborghinis you know, and all Android phones are not top-of-the line. From my perspective, that's a good thing because unlike you, I get to pick the features and functions that I want, not what Apple thinks I want.

In any event, because there are so many different Android devices available, you simply cannot make sweeping statements about them without coming off as something of an idiot, as Dr. House would no doubt say if he were here right now.

Re:iPhone vs DROID Devices (0)

Anonymous Coward | more than 2 years ago | (#39437449)

It's pretty funny that the one* UI available on iPhone is leaps and bounds better than anything I've ever seen on Android. Every dialog box is well thought out, no default "ok, cancel" buttons which both do the same thing as is seen on Android. No horrendously ugly, black, high-contrast UI theme. No retarded back button that rarely works as expected and causes you to move away from the focused UI element to simply go "back". The touch response is far better, smoothly figuring out if you are clicking or dragging, not jerky with a 1/4 in of movement required to make the same determination. It has better GPU and CPU performance than any other mobile, even at a slower clock speed, requires less RAM and has better battery life. Oh yeah, and it isn't riddled with spyware.

Give up on your fucking OMG APPLE IS DA SUXOR mentality already. You are supporting the largest spyware company in the world for some stupid anti-apple agenda.

* There are many others available after jailbreaking, so your point is patently false and ignorant.

Re:iPhone vs DROID Devices (1)

Noughmad (1044096) | more than 2 years ago | (#39437817)

It's pretty funny that the one* UI available on iPhone is leaps and bounds better than anything I've ever seen on Android.

Widgets on the homescreen?

Re:iPhone vs DROID Devices (0)

Anonymous Coward | more than 2 years ago | (#39438139)

Yeah, and to root the android phone you depend on an unpatched security vulnerability. Not a problem because its Linux, but hey, you'd think eventually the developers will stop introducing security bugs in the code in every single release.

Re:iPhone vs DROID Devices (1)

Anonymous Coward | more than 2 years ago | (#39437165)

Interpretation or your comment.
Apple controls exactly what you can do with your phone, what services and features you can have, and what carriers you can use. If you don't like it, or what something different, too bad. Android gives users wide range of options and you are free to choose a carrier, a phone, a plan, and a chose of "app stores" that meets your specific needs.

A person only uses one phone at a time, I don't care that all of the other ones are different or have different hardware and capabilities or there are many other manufactures that make them for other people. That does not affect me or my phone that is in my hand or degrade or change how my current phone operates. If I have a Samsung and HTC comes out with a different phone, why would that suddenly make a difference to me? Does my Samsung stop working? Does it lose the functionality it had when I researched it and bought it? Does the software the carrier puts on the new HTC phone change my phone too? Please enlighten me.

What 4G? (1)

ArcadeNut (85398) | more than 2 years ago | (#39436951)

I bought my 4G phone almost 2 years ago and have yet to see any 4G service. Yet all the other carries seem to have it...

Re:What 4G? (0)

Anonymous Coward | more than 2 years ago | (#39437125)

There is a sucker born every minute.

Re:What 4G? (1)

ScrewMaster (602015) | more than 2 years ago | (#39437155)

I bought my 4G phone almost 2 years ago and have yet to see any 4G service. Yet all the other carries seem to have it...

Who's your provider? I would say come over to T-Mobile (they'll let you just buy a SIM and drop it in) but I don't think your spectrum will match.

Re:What 4G? (1)

corvax (941506) | more than 2 years ago | (#39437205)

T-Mobile is GSM sprint is cdma so that won't work

Re:What 4G? (1)

ScrewMaster (602015) | more than 2 years ago | (#39437239)

T-Mobile is GSM sprint is cdma so that won't work

Yep. That sucks, assuming he was on Sprint to begin with, which is why I asked.

Re:What 4G? (0)

Anonymous Coward | more than 2 years ago | (#39438051)

You do realize that T-Mobile's 4g is just branded 3g, and is nowhere near the speeds of an actual "4G" network?

He's an idiot (0)

Anonymous Coward | more than 2 years ago | (#39437051)

He's a fucking idiot.

this is why i left (3, Interesting)

corvax (941506) | more than 2 years ago | (#39437109)

Same as others have already posted long time sprint user paid the early termination fee. Tired of waiting for them to get their act together. Bad decisions constantly....... Never using the money to upgrade their network properly. Funny thing is he talks about 4g that most people can't get on sprint and the iPhone isn't even 4g so its a bad comparison shows he is a fool. Get out while you can its a sinking ship...

Re:this is why i left (0)

Anonymous Coward | more than 2 years ago | (#39437293)

Same as others have already posted long time sprint user paid the early termination fee. Tired of waiting for them to get their act together. Bad decisions constantly....... Never using the money to upgrade their network properly. Funny thing is he talks about 4g that most people can't get on sprint and the iPhone isn't even 4g so its a bad comparison shows he is a fool. Get out while you can its a sinking ship...

That's the damn truth right there... I was on Sprint for all of about 8 days, long enough for me to determine that scoring 256kbps on my speedtest app was the network being slow as shit, not the phone being defective. Funny thing is I took the phone back to the Sprint Store to get my money back, and when I told them I was canceling because it was too slow, they just gave me this "yeah, we know" look.

Wake the fuck up, Sprint. It's a sad day when AT&T does a better job than you do.

is it smith or darwin? (1)

markhahn (122033) | more than 2 years ago | (#39437217)

I love it when some suit mouths off to customers about how profitable they are. guys - you're great... for my wallet!

I wonder how much Sprint makes selling the customer list - after all, someone who chokes down Apple's margins is likely to buy other stuff that's well-marketed.

Ya well, it is no big secret. (1)

Sycraft-fu (314770) | more than 2 years ago | (#39437975)

That's one of the reason companies like Apple users: They tend to have more money than sense. Ok maybe that's unfair, but there are a lot of them who are in to being trendy, and are willing to spend a premium on that. That's why they buy Apple products. Apple is cool right now, as cool as it gets, and they'll spend the premium to have that.

That is a wonderful market to sell to. You don't want a bunch of miserly customers who want to nickle and dime everything and spend as little as they can. My parents had that bad when they ran a quilt shop. Not a high margin business anyhow and most customers would only buy if it was a deal. No, much better to have people who will just spend on anything that is cool or that they think they might want, and then not really use it. WAY more profitable.

Not saying it isn't kinda mean, but it is reality.

Considering how crappy their WiMax coverage is (1)

pecosdave (536896) | more than 2 years ago | (#39437345)

and how poorly their service works in some places Sprint truly is planning to be the next AT&T.

Seriously, WiMax coverage seems to work specifically in upscale neighborhoods and dense metro areas with practically none outside of there. Heck, I live in a reasonably nice area, but WiMax stops right at NASA Parkway and doesn't go much South of there. Up North it works in the main parts of Kingwood, but not the outskirts.

Their 3G coverage is similarly sparse. The fact I actually saw a Sprint store in Baton Rouge surprised me as claiming to have 3G coverage in the Baton Rouge metro is stretching the truth a bit, Galveston is right on par with Baton Rouge. If you so much as leave 3G on when you're in Galveston or most of Louisiana your battery will pay a steep price for it.

I love my Evo, Sprint 3G works great in most places I spend my time, save Louisiana and Galveston, but they're going to piss a lot of Hipsters off if they don't really step up their service before they start selling this phone.

A snake can eat a rat many times its diameter (0)

symbolset (646467) | more than 2 years ago | (#39437673)

But the rat takes the same amount of time to digest as a mouse, near enough. There is a limit to how much a snake can or will eat.
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