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Asian Call Center Workers Trained With US Tax Dollars

samzenpus posted more than 2 years ago | from the bug-in-the-system dept.

Government 274

gManZboy writes in with a troubling story about tax dollars being used for overseas call center training. "Despite President Obama's recent call for companies to 'insource' jobs sent overseas, it turns out that the federal government itself is spending millions of dollars to train foreign students for employment in some booming career fields--including working in offshore call centers that serve U.S. businesses. The program is called JEEP, which stands for Job Enabling English Proficiency. It's available to college students in the Philippines through USAID. That's the same agency that until a couple of years ago was spending millions of dollars in U.S. taxpayer money to train offshore IT workers in Sri Lanka. Congressman Tim Bishop (D-New York), told about the program on Tuesday, called it 'surprising and distressing.' Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts."

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Duh? (5, Insightful)

Lunix Nutcase (1092239) | more than 2 years ago | (#39727921)

This just in: Politicians lie. Film at 11.

Re:Duh? (-1, Troll)

Anonymous Coward | more than 2 years ago | (#39728213)

Part of Obama's world view is that America has too much of the world's resources. It's very easy to print some money, ship it abroad, and leave us with the bill. He's up to 5 trillion in new debt already.

Re:Duh? (0, Flamebait)

Kenja (541830) | more than 2 years ago | (#39728313)

How else is Obama supposed to fund the research that will ultimately result in the time machine allowing him to go back and be responsable for everything you claim?

Re:Duh? (0)

Loughla (2531696) | more than 2 years ago | (#39728355)

Off topic, and I apologize for that, but I had a coworker ask me if I believed that Obama had ever eaten dog, because we all know that he was born in another country.

Part of my brain fell out.

Re:Duh? (1)

m3000 (46427) | more than 2 years ago | (#39728437)

It's the latest talking point to people who mention Romney sticking their dog on their roof as it crapped all over himself.

He did actually mention eating dog in his biography. When he was 6. In Indonesia.

Re:Duh? (-1)

Anonymous Coward | more than 2 years ago | (#39729121)

It's amazing to me that the same Slashdot crowd who is obsessed with getting to the bottom of every issue mods every criticism of Obama as Troll. If you guys really did your homework, you'd find that this guy can be linked to half of the who's who of left-wing radicalism and has tried to appoint a few of them to Federal office. Hell, he appointed an activist "Safe Schools Czar" who has praised NAMBLA supporters and failed to report sexual contact between a minor and an adult (both male). When you add up all the tidbits we can find about his past, it paints a sobering picture. Not a peep from the crack reporters here! But boy, he reads a hell of a speech.

Re:Duh? (0)

Anonymous Coward | more than 2 years ago | (#39728791)

This just in: Politicians lie. Film at 11.

Which channel?

Much like tax breaks for the wealthy.... (4, Insightful)

gestalt_n_pepper (991155) | more than 2 years ago | (#39727989)

They *do* increase employment. In China.

Re:Much like tax breaks for the wealthy.... (2, Insightful)

cayenne8 (626475) | more than 2 years ago | (#39728143)

Geez, WTF?

We need to halt this immediately...and turn those dollars around to be spent on US citizens.....there's plenty of US citizens that can't seem to speak proper English.

I can't tell you how often I hear someone want to "ax" me a question.

I won't even get into the conversation that more and more these days, you have to almost speak fucking Spanish in the US.....just to get anything done.

Re:Much like tax breaks for the wealthy.... (-1)

Anonymous Coward | more than 2 years ago | (#39728411)

Err, insightful? Tell me more about when your ancestors first came here and how they spoke perfect English. That is assuming, of course, that you didn't come from only one in the hundreds of nations of people that have come here to seek a better life.

Re:Much like tax breaks for the wealthy.... (4, Insightful)

BronsCon (927697) | more than 2 years ago | (#39728787)

I think he's talking about 3rd and 4th generation Americans. I know many who still ain't got no good grasp ov da inglash layngwidge.

I have friends of all races, some who only came here in the last few years, I have no problem with someone wanting to live here, bring with them parts of their culture not better left behind, and integrate into our society; that's what made this country great.

What I, and many others, take issue with is that some of these people come over here and bring with them the very parts of their culture they were coming here to get away from. If you're going to come here to live your life exactly as you were living it in your home country, go back home. Immigrating to America is supposed to be about improving your life and our country; if you're not interested in doing at least one of those things, we're not interested in having you here.

My mexican, puerto-rican neighbors, korean, japanese, and indian friends and neighbors all seem to agree with the above, it's not a racist statement, it's what this country was founded on.

Re:Much like tax breaks for the wealthy.... (0, Troll)

guanxi (216397) | more than 2 years ago | (#39729003)

What I, and many others, take issue with is that some of these people come over here and bring with them the very parts of their culture they were coming here to get away from. If you're going to come here to live your life exactly as you were living it in your home country, go back home. Immigrating to America is supposed to be about improving your life and our country; if you're not interested in doing at least one of those things, we're not interested in having you here.

People have been complaining about immigrants since the second one set foot here (and the Native Americans probably said the same about the first European settlers), and it's always been the same complaints, that they don't integrate into the culture, learn the language etc. It was said about the Irish, Italians, Eastern Europeans, Latinos, Chinese, etc etc.. They said the same about your ancestors.

Lucky for them that they moved to a free country, where you have no more right to tell them how to live than visa-versa, and your interest in having them here is no more important than their interest in having you here.

Personally, I find narrow-minded bigotry and intolerance to be the only serious problem we face. The arrogance and short-sightedness astounds me. Don't they know where these attitudes lead? Who are they to think they are so much better than everyone else?

Re:Much like tax breaks for the wealthy.... (1)

BronsCon (927697) | more than 2 years ago | (#39729059)

Did you read the rest of my post? Your reply implies that you did not; pretty god damned narrow-minded, I think.

Re:Much like tax breaks for the wealthy.... (0)

flibbidyfloo (451053) | more than 2 years ago | (#39728453)

Geez, WTF?

I won't even get into the conversation that more and more these days, you have to almost speak fucking Spanish in the US.....just to get anything done.

-Light travels faster than sound. This is why some people appear bright until you hear them speak

Is it ironic that your own sig makes fun of you?

Re:Much like tax breaks for the wealthy.... (0, Flamebait)

erroneus (253617) | more than 2 years ago | (#39728457)

Oh no no no no!!! You referenced "ax"! That's officially "ebonics" now. You can't question or criticize that or anything like it because that's racist... unless you're black, then you can say that all day long, in which case, please forgive me for talking down to you because I'm just a guilty white man.

Wow (1)

Das Auge (597142) | more than 2 years ago | (#39728747)

This sort of honesty is rare. For the reasons that you stated.

Re:Much like tax breaks for the wealthy.... (1)

CaptainPinko (753849) | more than 2 years ago | (#39728517)

I can't tell you how often I hear someone want to "ax" me a question.

I recall my linguistics professor saying the "ax" actually is an older form of the word [wiktionary.org] that has been preserved. So it's not so much improper as much as it is antiquated.

Also, languages go through regular mutatations, this is just another one of them. I don't think "ax" is any different than "pail" vs "bucket" or "pop" vs "soda". It's just that it is associated with a poorer demographic, but that doesn't make it any less valid English.

PS- Yes, I am the kind of person that will use "thee" and "thou" if necessary to disambiguate from "you".

Re:Much like tax breaks for the wealthy.... (0)

cpu6502 (1960974) | more than 2 years ago | (#39729101)

I doubt persons saying "ax" instead of ask are using an older form of English or German, since most of their ancestors originally spoke an African tongue. (Sorry; just speaking truth.) They are merely mispronouncing the word, in the same way that mispronounce "po" instead of poor.

Re:Much like tax breaks for the wealthy.... (0)

Anonymous Coward | more than 2 years ago | (#39728529)

The Phillipines is a US territory. I know that's not quite a state, but since we took their sovereignty by force, we should have the decency to treat them as our people.

Re:Much like tax breaks for the wealthy.... (1)

parkmw (925390) | more than 2 years ago | (#39728889)

They actually voted in the GOP race, March 18th. Seems to me the funds should be going there.

Re:Much like tax breaks for the wealthy.... (3, Informative)

El Rey (61125) | more than 2 years ago | (#39729139)

The Philippines are not a US territory. Where have you been since 1945?

I know your pain (1, Insightful)

Anonymous Coward | more than 2 years ago | (#39728569)

Imagine my distress when i hear Spanish, AS WELL as English! When will you white people go back to England, and leave our land?

Re:Much like tax breaks for the wealthy.... (0)

Anonymous Coward | more than 2 years ago | (#39728573)

Geez, WTF?

We need to halt this immediately...and turn those dollars around to be spent on US citizens.....there's plenty of US citizens that can't seem to speak proper English.

I can't tell you how often I hear someone want to "ax" me a question.

I won't even get into the conversation that more and more these days, you have to almost speak fucking Spanish in the US.....just to get anything done.

Don't blame the ignorant fuck who is too lazy to enunciate proper English.

Blame the ignorant fuck who proposed that someone too lazy to enunciate proper English is somehow speaking their own language, and everyone else speaking English is wrong to correct them.

And yes, ebonics is nothing more than being fucking lazy and mispronouncing half the English language in some form of guttural shorthand. Yeah, there's a language barrier there alright, but it's one that should have been slapped out of the mouths of lazy kids everywhere decades ago.

Re:Much like tax breaks for the wealthy.... (1)

Anonymous Coward | more than 2 years ago | (#39728795)

You want to end 100's of millions of dollars being spent on non-Americans? Verify the citizenship status of every person receiving government benefits.

I know personally of illegal Mexican immigrants here that live better than the lower working class Americans. And none of these illegal Mexican's have a job. The only thing that they have to do is walk to the mail box to see if another check has arrived.

If you make over a certain amount, you don't qualify for these government programs. That is the reason why the lower working class is still the lower working class.

Yet the illegal Mexicans have never had a job in the USA qualify for these programs. I know personally a family of brothers and sisters and all their kids live in a single family home and none of them have to work. Each of the adult brothers and sisters qualify for housing assistance. With 4 brothers and sisters each of them getting paid housing assistance, that is enough to pay the rent in one house. Yet it is illegal for more than one family to live in a single family home.

Each of the qualify for food stamps. That pays for all of their food bill. One of the 2 sisters has 4 illegal children and no father to any of the children. That qualifies her for her electricity bill to be paid for the entire house. All of the children in the house...9 total? qualify for medicare. Free health care for all of them. That also gets them free transportation to not only to and from the doctors office but also to the pharmacy that is also conveniently located in a grocery store that enables them to get groceries while there again for free.

The other sister got involved with someone from here got pregnant by that guy then sued him for child support. They use that money for the rest of the bills while refusing visitation rights. I remember the other sister laughing about it to me while I attempted to talk with them as they walked past my house almost every day.

To them, the court system is a wonderful thing. The money for child support also pays for cell phones for all 4 adult family members. I would be pissed if I had to pay for an entire families cell phone bill under the guise of child support. Especially if they were putting up so much resistance to visitation. I myself had to pay for child support for a number of years to an ex-wife so I know there is absolutely no oversight in how the money is spent. My ex also put up resistance so I understand the anger that one can feel.

Why stay in Mexico when a group of family members can come here to the US and live better than the lower working class and have to do nothing? That is the reason why flood gates have opened from Mexico and other countries.

I'd even consider going to Mexico and living there if I could do it for free, but we are not talking about Mexico, we are talking about living free in the US of A. I live in a metro area of a big city and I would say in the neighborhood that I live in that 1 in 2 people living there are illegal and are probably doing the same thing as this group of family members are doing.

I'd be willing to bet good money that it is in the 100's of millions of dollars that we are spending on illegal immigrants and nobody cares.

Require proof of citizenship for any government assistance and there would be a mass exodus back to their country of origin saving us tax payers 100's of millions of dollars.

Re:Much like tax breaks for the wealthy.... (0)

Anonymous Coward | more than 2 years ago | (#39729051)

"I can't tell you how often I hear someone want to "ax" me a question."

That is very proper English, actually.

http://www.randomhouse.com/wotd/index.pperl?date=19991216

You're the under-educated one here.

You expect Obama to do the right thing? (2, Insightful)

Anonymous Coward | more than 2 years ago | (#39728011)

There is no way in hell that a politician is going to pay nearly a billion dollars to get into an office that won't pay out more than a couple of million in salary and perks over it's term without getting payback from somewhere else. It's as simple as that. And you know we'll never have meaningful campaign finance reform as long as the Republicrats have no meaningful competition.
 
Einstein once said that the definition of insanity is trying the same thing over and over and expecting a different result. That means the majority of voters are insane. We're fucked until we have the political system overhauled.

No, I expect him to do nothing (1)

Marrow (195242) | more than 2 years ago | (#39728241)

He is just going to keep his head down and try not to screw up until he coasts into his second term. His only challenger is someone who has been hand picked to fail.

Obama... (3, Interesting)

MickyTheIdiot (1032226) | more than 2 years ago | (#39728331)

The Obama critque is not irrelevant. The problem with this election is that the guy against him has one goal and that is to help his corporate buddies. The GOP doesn't need to spend the time or the money on a platform committee this year because choosing Mittens makes it their sole platform plank. Romney already goes on the stump and says only what his pals want him to say (not to mention different things for different crouds.) Obama is a corporatist without a doubt, but at least he thinks about the little guy 1% of the time.

Re:Obama... (1)

Anonymous Coward | more than 2 years ago | (#39728381)

Yeah, JEEP is proof that he's looking out for the little guy.

Re:Obama... (-1, Flamebait)

Archangel Michael (180766) | more than 2 years ago | (#39728383)

"but at least he thinks about the little guy 1% of the time"

No, he just makes you THINK he does. You're part of the problem, excusing bad behavior based on someone else's worse behavior.

Re:Obama... (1)

MickyTheIdiot (1032226) | more than 2 years ago | (#39728481)

Give me a 3rd party candidate that isn't a corporatist and will vote for him.

As it is I probably vote for Obama either. I won't vote for corporatist-in-chief Romney, that is for sure.

Re:Obama... (3, Funny)

ZeroSumHappiness (1710320) | more than 2 years ago | (#39728653)

Go Ron Paul!

Re:Obama... (3, Interesting)

Sarten-X (1102295) | more than 2 years ago | (#39728887)

I do hope that's sarcasm...

From a platform of eliminating income tax in favor of reliance on consumption taxes, cutting public service projects, and basing economic plans on intentional ignorance, Ron Paul's just about the perfect candidate for a stereotypical evil wealthy businessman. His approach to leadership is that the Founding Fathers had everything all figured out 250 years ago, and all those major changes like the Industrial Revolution are just bothersome little things that shouldn't concern us.

Re:Obama... (1)

Archangel Michael (180766) | more than 2 years ago | (#39729085)

What platform do you support? Socialist / Communist? Environmentalist? Corporatist?

Re:Obama... (2)

Archangel Michael (180766) | more than 2 years ago | (#39729029)

So you admit that the two parties in charge are corrupt, and yet you still want to work in that system. See the problem yet?

Re:Obama... (0)

Anonymous Coward | more than 2 years ago | (#39728733)

Perhaps you missed him getting the Fed Reserve to print/hand out $7.2 Trillion to banks (many in Europe), a $1 Trillion union hand out he called stimilus, and another around $100 Billion going to failed "green" companies owned by big donors.

Not sure why you are blaming Romney for something he hasn't done while giving a pass to someone who has done what you complain about. You have shown such an amount of ignorance it is truly baffling.

Re:Obama... (1)

poity (465672) | more than 2 years ago | (#39729081)

You didn't really say anything positive about Obama there. All you said is that you personally believe that he might throw a dog an extra bone. But then if Obama can capture your faith due to past policy initiatives (while ignoring things like FISA, Patriot Act extension, NDAA, etc), then should not Romney also have your faith from his rather liberal policy initiatives during his tenure in Massachusetts (while ignoring his current rhetoric)? In addition, would it not be fair to view Romney's election year politicking and inconsistent rhetoric more broadly, and extend to him the same sympathy and consideration as some have to Obama during his bid for the Presidency? [slashdot.org]

In the eyes of the majority on this site, the Democratic party is the softer and more caring party. But maybe we can also reconsider a popular line of reasoning from not too long ago: If the average citizen is powerless against the marriage of politics and business in either party (be it Romney with Wall Street, or Obama with Big Media), does that make the more tactful and less blatant party the more insidious one? [slashdot.org]

*Just some food for thought on our own biases and preconceptions. I personally like Obama, but I also don't consider Romney the monster that many make him out to be.

Posturing (5, Insightful)

Zibodiz (2160038) | more than 2 years ago | (#39728017)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

So they're saying that they're no longer going to purchase HP, Dell, or Acer PCs? Somehow I suspect that bill is just posturing, and will not amount to anything.

Re:Posturing (1)

tlhIngan (30335) | more than 2 years ago | (#39728215)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

So they're saying that they're no longer going to purchase HP, Dell, or Acer PCs? Somehow I suspect that bill is just posturing, and will not amount to anything.

Still leaves Apple (who opened a new call center in Texas I think?).

Perhaps that's the whole goal of the bill...

Re:Posturing (2)

JWSmythe (446288) | more than 2 years ago | (#39728757)

Sorry, but you can put the Apple/American flag down.

http://support.apple.com/kb/HE57 [apple.com]

    I know, a phone number can really go anywhere in the world. But here's a sampling.

http://jobs.jobs/search?q=Apple&company=Apple&exact_title=&location=&exact_loc= [jobs.jobs]

    Or check them out on Apple's own site. Select Job Categories -> Customer Sales and Support.

http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showSearchInterface [apple.com]

    I'm sure there's more localized hiring going on too. It's advantageous to have the local management team looking for local talent, rather than advertising globally for all entry level positions.

Re:Posturing (0)

Anonymous Coward | more than 2 years ago | (#39728619)

Too late - anyone who does business with the US Government has to maintain call centers on US Soil to handle federal business. At my company it includes walled off rooms with secret fax machines... So it really is just posturing!

Re:Posturing (1)

Anonymous Coward | more than 2 years ago | (#39728631)

Dell's Business/Enterprise workstation and server call centers are based in the US last I checked. I wonder how that factors into things.

Re:Posturing (1)

geekmux (1040042) | more than 2 years ago | (#39728637)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

So they're saying that they're no longer going to purchase HP, Dell, or Acer PCs? Somehow I suspect that bill is just posturing, and will not amount to anything.

Cost of insourcing your call center to comply with new policy vs. losing a multi-year Government contract for computer hardware.

Do you really have to do a cost-benefit analysis there? Chances are the decision is rather black and white when you look at the numbers.

Re:Posturing (1)

andy1307 (656570) | more than 2 years ago | (#39728777)

Cost of insourcing your call center to comply with new policy vs. losing a multi-year Government contract for computer hardware.

v/s cost of buying off a few politicians?

Re:Posturing (4, Insightful)

frosty_tsm (933163) | more than 2 years ago | (#39728655)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

So they're saying that they're no longer going to purchase HP, Dell, or Acer PCs? Somehow I suspect that bill is just posturing, and will not amount to anything.

Or it will force them to open call centers in the US to serve US customers. I would presume that the requirement would be serving US customers onshore but doesn't bar them from serving offshore customers with offshore centers.

Re:Posturing (0)

Anonymous Coward | more than 2 years ago | (#39729007)

So they're saying this HASN'T likely been going on since the late 90's?

Our politicians are so full of shit!

trade stupid for stupid. (2, Insightful)

Anonymous Coward | more than 2 years ago | (#39728025)

typical politicians. They find out they're doing something stupid, so they're going to do something stupid to make up for it. Quit paying to train the foreigners, and don't pass a new law disabling government contracts with companies that have overseas call centers, would be the correct thing to do.

Re:trade stupid for stupid. (1)

Loughla (2531696) | more than 2 years ago | (#39728207)

That's called compromise and common sense, and 'MERKA will have none of THAT, thank you very much.

it's truly mind-boggling (0)

1800maxim (702377) | more than 2 years ago | (#39728027)

that people still can't put pieces together to paint a fuller picture of the deliberate transformation happening in their countries, and a great change to the way of life that's coming especially to the western world.

Re:it's truly mind-boggling (1)

Loughla (2531696) | more than 2 years ago | (#39728229)

Please elaborate.

Quality Jobs (2)

whydavid (2593831) | more than 2 years ago | (#39728029)

Gee, I hope they succeed in bringing all of the call center work back to the United States! I would love to pay higher prices so that my countrymen can work menial jobs for 10 times the pay of their Asian counterparts (which still fails to provide a decent standard of living here), because more expensive products are good for everyday Americans already struggling to get by!

Re:Quality Jobs (1)

NeutronCowboy (896098) | more than 2 years ago | (#39728121)

Or, alternatively, let's keep all the low-knowledge jobs in-country and prevent other countries from increasing their standards of living, so that they can't buy US products and services.

A healthy world market is GOOD for the US job market, despite what all the short-sighted people are trying to tell you.

Re:Quality Jobs (5, Insightful)

Jawnn (445279) | more than 2 years ago | (#39728493)

Gee, I hope they succeed in bringing all of the call center work back to the United States! I would love to pay higher prices so that my countrymen can work menial jobs for 10 times the pay of their Asian counterparts (which still fails to provide a decent standard of living here), because more expensive products are good for everyday Americans already struggling to get by!

Actually, and all sarcasm aside. you are quite right. The few dollars more that you might spend on your PC, for example, could create living wage jobs for people here in this country. We need some major adjustments to the economy, but the math is what it is and when you stop sucking dollars out of it by off-shoring your labor, things are better. Period. We saw this throughout the eighties in the Pacific Northwest. Reagan's corporate welfare policies allowed corporations to make more money shipping raw logs overseas than they could by processing them into salable products here. The result was the virtually complete collapse of the timber industry. Entire communities became ghost towns when the paper and lumber mills shut down. Same shit, different decade, only on a much bigger scale.

Re:Quality Jobs (5, Interesting)

s.petry (762400) | more than 2 years ago | (#39728523)

Sorry, but since I detect no sarcasm I have to assume you are really ignorant. You do understand that an Economy needs to be able to accommodate every level of education and desire to work in order to be an economy right?

The Political speak of the last decade or so tends not to mention how important that is. "American's don't want to work in factories" is another good line. It's great rhetoric that has been working to increase the wealth disparity gap in the US, put millions of Americans out of work, and made a select few more wealthy than they already were.

Look, I'm not going to try to teach you the fundamentals of economics and sociology. I simply don't have the time or energy to even try. I will suggest that you do some research before repeating propaganda targeting lower and middle class Americans and giving benefit to the wealthy. Spend some time reading about the economics of Rome prior to collapse. Greece is another great example and much more recent. Read some of the works by the founder of Capitalism Adam Smith, Marxx's commentary is very good as well. Both will point out the short comings and dangers of the system rather nicely.

In all societies, the majority of people are content with menial work for fair pay. There is a minority on either end. When the top owns enough to steal from everyone below them, the society is doomed. Plato's "The Republic" is an excellent reference for that aspect. And yes, the United States is a Republic and founded that way intentionally. Though it has been turning in to something completely different very quickly.

Re:Quality Jobs (2)

danbuter (2019760) | more than 2 years ago | (#39728891)

That's where US corporations and the CEOs who rule them are really short-sighted. Once enough jobs are shipped overseas, there was a definite lack of jobs for unskilled people. It's one of the big reason so many people are on long-term unemployment now. Once too many people are in poverty because there are no available jobs in the US, the corporations profits will take a nose dive. If the average person doesn't have any money after paying for the bare basics of food and shelter, they are not going to be buying your company's products anymore. Then your company will fail.

ESL Program? (5, Interesting)

sunwukong (412560) | more than 2 years ago | (#39728031)

I wonder if USAID would be willing to sponsor a similar program up here in Canada?

We have lots of friendly college folk who need ESL training and an economic leg up -- so what better way than to operate your call centers up here?

It's as near shore as you can get and these ESL trained immigrants would do the natural, Canuck thing, and spend their USAIDed wages across the border at Costco and Wal-Mart.

Re:ESL Program? (1)

Archangel Michael (180766) | more than 2 years ago | (#39728405)

We don't like the French speakers.

Re:ESL Program? (0)

Anonymous Coward | more than 2 years ago | (#39728489)

The Phillipines are a US territory. I know Canada is nearly a US territory, but with the Phillipines it's official.

Re:ESL Program? (1)

StopKoolaidPoliticsT (1010439) | more than 2 years ago | (#39728685)

The Phillipines is a sovereign nation and has been so since after the Japanese occupation of it ended in 1945 (well, officialy independence began on July 4, 1946).

Re:ESL Program? (2)

Guppy06 (410832) | more than 2 years ago | (#39728703)

Not true since 1946.

Oh, by the way, WWII ended. We won.

Re:ESL Program? (0)

erroneus (253617) | more than 2 years ago | (#39728527)

Screw that. It looks like we're definitely not going to rid ourselves of illegal aliens. So we might as well teach them to integrate in our society in a way we can all live peacefully with one another. Teach THEM English and quit making everything bi-/tri-ligual on our forms out here. There's just no good reason to send our money out there when we could be employing people right here. *I* could teach English classes after work and on weekends. It'd be an excellent income supplement and who knows... I might one day be "middle class."

Re:ESL Program? (1)

gweihir (88907) | more than 2 years ago | (#39729001)

Why would you put friendly folks into a call-center? I mean, isn't it the preparatory stage for hell?

Better idea - reduce all government spending (1, Insightful)

xxxJonBoyxxx (565205) | more than 2 years ago | (#39728075)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

Here's a better idea: chop the size of federal government down so it's no longer a big slush fund for social nuts on the left or military nuts on the right.

Re:Better idea - reduce all government spending (3, Interesting)

Dutchmaan (442553) | more than 2 years ago | (#39728349)

Across the board spending cuts are supposed to take effect in January of 2013... You know who's crying about them already... The military. I can already hear the backtracking in congress about how dangerous it is to cut military spending, and I'm sure we'll have across the board cuts in 2013... for social programs.

Re:Better idea - reduce all government spending (4, Insightful)

0123456 (636235) | more than 2 years ago | (#39728519)

You could cut military spending to zero, and you'd still have a huge deficit. The only ways to eliminate the deficit are big cuts everywhere, big tax increases, or big economic growth.

Re:Better idea - reduce all government spending (2, Insightful)

Githaron (2462596) | more than 2 years ago | (#39729149)

First things first. Cut spending enough so that we can at least pay the interest on our loans and not take out any more loans. Once we get there, we can figure out how fast we want to pay off our loans and what we need to cut in order to pay them off that fast. The goal is not to get rid of our deficit by tomorrow.

fuck everything about this (-1)

Anonymous Coward | more than 2 years ago | (#39728109)

Seriously. Corporations will continue to keep our quality of life low while they suck all the money from the government to create a job that cant compete in a free market.

Re:fuck everything about this (1)

0123456 (636235) | more than 2 years ago | (#39728249)

The government is spending taxpayers' money to train people to do jobs outsourced from America and it's all the EVIL CORPORATIONS fault?

So long as people continue to ignore the real problem, nothing will change.

Re:fuck everything about this (1)

MickyTheIdiot (1032226) | more than 2 years ago | (#39728369)

If they are pouring big money into the government to get things going their way they don't share any of the fault?

Re:fuck everything about this (1)

0123456 (636235) | more than 2 years ago | (#39728487)

That 'big money' wouldn't matter if the government was restricted to the few powers allowed to it in the Constitution.

So long as government has the power to take trillions of dollars from ordinary Joes and hand it over to the politicians' friends, everyone will want to be the politician's friend.

Re:fuck everything about this (0)

Anonymous Coward | more than 2 years ago | (#39728535)

Yes, i mean the government is at fault for paying for it, but if a company that makes $2 billion in profit (profit, not revenue) a year, and the executives take home millions in bonuses and the same time they are eliminating a bunch of $10 and $11 jobs so that work can be done oversees where those jobs are $2-$3 per hour, Then yes i put some blame on the EVIL CORPORATIONS.

Where am i... (0)

Anonymous Coward | more than 2 years ago | (#39728163)

surprising and distressing? no...

i didn't know about it. but it sure is no suprise at all.

something I need to say (0)

MickyTheIdiot (1032226) | more than 2 years ago | (#39728181)

HOT GRITS.

SallieMae (5, Funny)

DaKong (150846) | more than 2 years ago | (#39728203)

It's ironic. Recently SallieMae called to talk to me about one of my employees who's delinquent on his student loans. The caller was clearly Indian. I remarked that it hardly seems to help American students repay their loans, in general, if SallieMae itself outsources its operations to India, thus depriving a number of Americans from the opportunity to repay their loans.

The rep hung up on me.

Re:SallieMae (2)

Bucky24 (1943328) | more than 2 years ago | (#39728301)

Why did SallieMae call YOU? Seems like they'd call your employee, wouldn't they?

Re:SallieMae (3, Informative)

gweihir (88907) | more than 2 years ago | (#39729027)

That is the "shame them" model of dept collection. Call employer, family, friends. It is criminal in quite a few countries.

We need to raise taxes... (4, Funny)

superdave80 (1226592) | more than 2 years ago | (#39728225)

...or else important programs like this will have to be cut!

Re:We need to raise taxes... (0)

Anonymous Coward | more than 2 years ago | (#39728657)

http://www.mindanao.org/?option=com_content&view=article&id=198&Itemid=266

"The Job Enabling English Proficiency (JEEP) Program, is an intensive two-year program, designed by an international team of experts, which is aimed at dramatically improving the English language proficiency of students enrolled in selected universities in Mindanao."

The JEEP program is a small subset of the USAID GEM [usaid.gov] project that seeks to grow and stablize the philippine economy. It is not "call center training".

http://philippines.usaid.gov/newsroom/us-envoy-cites-advantage-english-proficiency

"The GEM Program pays the costs of a server and of software licenses for the first year of the program, and provides teacher training and educational materials."

Doesn't sound like they spend very much on it. And no matter what it is a drop in the bucket compared to the total amount of money we give away in foreign aid.

The article is just Political Posturing during an election year.

Working at a call center sucks. (4, Interesting)

s0nicfreak (615390) | more than 2 years ago | (#39728283)

Why do we fight so hard to keep/return the shitty jobs?

Re:Working at a call center sucks. (0)

Anonymous Coward | more than 2 years ago | (#39728347)

We like being employed?

Re:Working at a call center sucks. (1, Flamebait)

Loughla (2531696) | more than 2 years ago | (#39728375)

Because, They Took Our JJJEEEEERRRRRBBBBBSSS

Re:Working at a call center sucks. (2)

LoRdTAW (99712) | more than 2 years ago | (#39728385)

Because either way its a still a job.

Re:Working at a call center sucks. (1)

Xphile101361 (1017774) | more than 2 years ago | (#39728745)

You are assuming that there are no jobs out there and that people would take a job that they feel is beneath them.

Re:Working at a call center sucks. (0)

Anonymous Coward | more than 2 years ago | (#39728823)

They will once we cut Welfare. Eat or starve, your choice.

Re:Working at a call center sucks. (5, Insightful)

Anonymous Coward | more than 2 years ago | (#39728465)

They are entry level positions. The US job market's becoming more and more top heavy in the tech industry. People are having harder and harder times getting relevant experience as the foot-in-the-door positions have been moved overseas. Even worse, the same thing's started happening for more experienced positions.

In my current work environment, I've watched T1-3 jobs shuffle overseas. I'm one of the last people that was able to work my way up from an entry level position. Job listings have been demanding higher education coupled with experience, yet the latter is becoming rarer and rarer to come by. It's something that's been building for years and we're staring at a large experience gap in the industry.

Re:Working at a call center sucks. (0)

gweihir (88907) | more than 2 years ago | (#39729067)

Why do we fight so hard to keep/return the shitty jobs?

Because its one of the few remaining things in the west people are good at? Seriously, there is a large and growing segment of western population that cannot or does not want to learn anything that would qualify them for a good or even reasonable job. This seems to happen all over the place.

keep voteing GOP next up no health plan and (0)

Anonymous Coward | more than 2 years ago | (#39728295)

keep voteing GOP next up no health plan and say your a IT guy work lot's of late nights well that is a pre existing condition NEXT.

I applaud the President for trying @ least (2, Insightful)

Anonymous Coward | more than 2 years ago | (#39728333)

I honestly do. Too bad politicians aren't in control though. Big money is.

Personally, were I "Commander-In-Chief" as the president is during wartime (which gives him a lot more control than that office normally has by itself), I would've said:

"Fine, don't do it then - keep outsourcing! We'll do "laissez-faire" for you since that's the "spirit of American Business" from your "point-of-view", & let you do what YOU want: However, then? Well... We'll be MORE THAN HAPPY to apply these GIGANTIC penalties for NOT complying and tax the hell out of your profits for it, since that's how you're increasing them, & we're merely acting as "good government" in response - Ball's in your court now, you can decide...".

They'd bring the jobs back then, guaranteed OR it'd fund other work programs from said taxes (@ least in part)...

That's about the ONLY form of control government has on big business in this aspect, unless others pipe in & tell us more or differently (I'd gladly listen - I am always up to learn more).

* See - All you have to do is affect the bottom-line on profits that way, business will respond.

Of course, they could just completely leave too, but then, that's when you cut them off completely from doing ANY business here, whatsoever.

(And don't even *try* tell me that isn't possible, because competition abounds - it's one of the great things about it, along w/ spurring innovations consumers gain from).

Of course, due to what happened to JFK?

Mr. Obama'd have to spend the rest of his term behind bulletproof glass & eating out of cans randomly selected from the supermarket most likely...

So, were I to "take a stab" as to WHY former President Kennedy was assasinated, it was because he was "stepping on big money's toes" & a lot (witness U.S. Steel vs. JFK) -> http://www.youtube.com/watch?v=zWNhWANkq0Q&feature=related [youtube.com]

APK

P.S.=> On President Obama: At least HE is trying, or seemingly so...

What bothers me most is the stupid war(s) - nothing good comes out of those except dead loved ones & rich war profiteers getting richer... & the ones getting bigger slices of the profit-pie @ our taxpayer expense for it!

(Put it this way: Even a high-ranking field-grade officer who's been decorated for valor in combat that I know VERY WELL feels that way, & he's on the "inside" and works in the "military-industrial complex" as well - he told me, point-blank "There's certain parties that got HUGE slices of the pie, much bigger than they should ever have...")... apk

Doesn't go far enough (1)

Karl Cocknozzle (514413) | more than 2 years ago | (#39728337)

Bishop recently introduced a bill that would make companies that outsource call centers ineligible for government contracts.

How about we make this into a law that actually keeps desirable jobs in the country? For example, why only call-center jobs? Those jobs suck and don't pay shit, anyway. How about we say "If more than 5% of your total workforce is outsourced outside the U.S., no government contracts."

If you want to save mega-bucks on salaries by hiring foreigners for 10center per hour? More power to you: But you won't be lining your pockets with tax-money anymore, either.

Is this meant for slashdot? (0)

Anonymous Coward | more than 2 years ago | (#39728367)

What does this piece have to do with Slashdot? I get it that it's a very US-centric site, but how is USAID outside of the tech sector warrant coverage on Slashdot?

FANTASTIC!!! (0)

Anonymous Coward | more than 2 years ago | (#39728463)

My tax dollars are going toward my job to be taken from me! No wonder people are renouncing their U.S. citizenship.

But it practically is part of the U.S. (0)

Anonymous Coward | more than 2 years ago | (#39728475)

The Philippines are almost part of the U.S. anyway so what does it matter?

As I've said before..... (5, Insightful)

Kr1ll1n (579971) | more than 2 years ago | (#39728587)

Adjust tax policy to where the cost of an outsourced employee, as well as the cost of importing goods and materials for manufacturing (only if already locally available), are taxed at a rate so as to equal the cost +5% which in turn encourages usage of local resources, goods, and materials. This would also create an uptick in the demand for American manufacturing. Not to mention decrease the unemployment rate tremendously.

Remember, not everyone is suited to work in white collar environments. I would much rather have a smart blue collar guy than an unskilled white collar guy any day.

College is also another problem. Politicians seem to think unskilled labor should always go overseas, which forces people to pursue degrees that they may not want just to be safe. How is upwards of 30k in debt going to benefit someone that has a mindset for a completely different type of work? America needs blue collar work, because many Americans are blue collar. Phone support is entry level white collar, and we could use that too.

I have nothing against foreign resources being used in American companies, but lets make certain that they are the "best" man and/or woman for the job, not just the cheapest.

One last thing; Does it help America to design and engineer something and then send the plans to build it to another country that may or may not care about trade secrets? We should all know the answer to this one already.

That's what USAID does, duh. (5, Interesting)

Loosifur (954968) | more than 2 years ago | (#39728607)

The whole point of USAID since inception has been to very publicly give financial aid to allies and countries with whom we want to establish stronger ties, and to less publicly give American foreign service personnel an excuse to be in a foreign country with a bunch of cash. And that's not some Cold War stuff, either. Like, right now, American military advisors and CIA operatives act in places like Afghanistan under the auspices (and budget) of the USAID, which, ironically, stands for United States Agency for International Development. It's a major foreign policy arm of the US, and if you think the government, no matter which party is in power, is going to rush to put a leash on it just because outsourcing has some feathers ruffled, you're very much mistaken.

Having worked for an American call center (1)

sandytaru (1158959) | more than 2 years ago | (#39728713)

They can keep the bloody jobs. It was pretty terrible. I wouldn't work under call center conditions again. (I was downsized in 2006 because we had to move buildings and they eventually cut a good half of the workforce, including management staff.)

What the hell? (0)

Anonymous Coward | more than 2 years ago | (#39728751)

Kill this shitty program NOW! And levy massive fines on the companies who abused it. I'm sure there were some businesses making good use of this opportunity, but any program that is being heavily abused should be cut and reconsidered in a different form. There's got to be a way to reword this as a new program that does not allow for rampant abuse and actually benefits Americans.

I'm fine with this (2)

Guppy06 (410832) | more than 2 years ago | (#39728753)

We're not talking about China or India or Thailand, but a former US colony, a place that enjoyed the US Army trying to "civilize 'em with a Krag [wikipedia.org] " for half a century.

The Philippines' unique historical relationship with the United States more than justifies preferential treatment.

Unintended Consequences (1)

Ichijo (607641) | more than 2 years ago | (#39728783)

This is what happens when you don't fully test your legislation before rolling it out to production. At least run it in a virtual world first. And put in a sunset clause so it can easily be shut down if it doesn't have the desired effect in the real world.

Surprised? (0)

Anonymous Coward | more than 2 years ago | (#39729017)

The surprising thing about this is that everyone's surprised at this.
This is just business as usual just like the visa "mixup" for the foreign nationals.

Helping others is a good thing to do (0)

guanxi (216397) | more than 2 years ago | (#39729089)

Not only is it Good to help other people, including through job training, it's good for the United States on a purely self-interested level:

  * If people in other countries don't have jobs, they can't buy American products or fund the production of products we want.

  * If we help others, they are more likely to think well of us when we need political support. For example, if we don't help the Egyptian people, they might not see things our way when it comes to Mideast politics. Our 'soft power' is our greatest power.

If we don't help others, others won't help us or trust us.. What kind of world do you want to live in? Where nobody helps anyone else? Why should I help you?

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