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116 comments

This. (5, Funny)

kiriath (2670145) | about 2 years ago | (#40551605)

This is going to RUIN my workday =\ How can I work without my Angry Birds?

Re:This. (-1)

Anonymous Coward | about 2 years ago | (#40551699)

An obese 72-year-old African American will soon arrive at your house. Why would he come to your house, you ask? You wish to know his purpose? He's planning on farting all over your precious, raw member. There is no hole!

Re:This. (0)

Thanshin (1188877) | about 2 years ago | (#40551729)

Time to move to a more interesting game you can also play in your phone.

Have you ever played go [google.com]?

(disclaimer: I have nothing to do with the game nor the server creators).

Not appple's fault (1)

noh8rz4 (2667697) | about 2 years ago | (#40552761)

Its pretty cler to me that this isn't an issue on apple's end. They're really good out posting guidelines for submitting binaries. Maybe app creators should be better about following instructions?

Another Apple first (5, Funny)

GameboyRMH (1153867) | about 2 years ago | (#40551629)

iOS - the first operating system with package management that doesn't run hash-checks on installer packages to check for corruption. That's right, Apple did it first!

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40551653)

I don't think it's published, but the bug might be that it fails signature check on running.

Re:Another Apple first (3, Informative)

kthreadd (1558445) | about 2 years ago | (#40551711)

App Store is not a package manager, it's an application distribution system.

What's the difference? (2)

tepples (727027) | about 2 years ago | (#40551773)

App Store is not a package manager, it's an application distribution system.

I'm not seeing the difference. Applications come in packages, and a distribution system manages them. A claim of the form "X is not A; it's B" is easier to understand if you explain what essential difference you see between A and B. Otherwise, I call fallacy [logicallyfallacious.com].

Re:What's the difference? (5, Funny)

Anonymous Coward | about 2 years ago | (#40551969)

Simple: package managers are for filthy Linux users. No cool, hip Apple connoisseur would want to be associated with these social outcasts.

If you think I am joking you're only half right. Remember the outrage when Instagram came out on that disgusting Android thingy. Good times :D

Re:What's the difference? (2)

Gr8Apes (679165) | about 2 years ago | (#40552161)

App Store is not a package manager, it's an application distribution system.

I'm not seeing the difference. Applications come in packages, and a distribution system manages them. A claim of the form "X is not A; it's B" is easier to understand if you explain what essential difference you see between A and B. Otherwise, I call fallacy [logicallyfallacious.com].

I guess it would be easier to state that while application are packages, packages are not necessarily applications. So a package manager might be an application distribution system, but an application distribution system is not a package manager. In simpler terms - an application distribution system incorporates a very specific set of functionality, removing several aspects of a general package management system, including things like dependency hierarchies which can cause problems cross-applications, especially regarding versioning, thus avoiding several potential problem areas by only deploying a self-contained application. (Just IMHO)

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40551815)

Who's talking about the App Store? GameboyRMH specifically referred to iOS.

Good thing iOS users can get applications from a backup reposit-- oh, wait, no, scratch that.

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40552977)

Who's talking about the App Store? GameboyRMH specifically referred to iOS.

Good thing iOS users can get applications (that have been hacked and malware added) from a backup reposit-- oh, wait, no, scratch that.

FTFY

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40551835)

There's a fine line in there somewhere, however this scenario was inevitable. Apples arrogance is starting to get the better of them.

How many Millions of Apps do they have now? Is it up to a Billion? What's the count on installations? In the 10's of Billions? You'd think when spouting such high numbers, you'd make sure your system is bulletproof to a farly important aspect of your app development system.

Yes, slip ups happen, but last I checked Apple wasn't hurting for money to pay people to make sure this thing doesn't happen. Not to worry though. They'll release a new shiny sparkly iDevice in several weeks and all of this will be forgotten.

Wash, rinse, repeat. This has happened before, it will happen again. I'll just reference this post next time.

Re:Another Apple first (3, Insightful)

marcello_dl (667940) | about 2 years ago | (#40551873)

It doesn't follow. The binary might be corrupted before being hashed.

You don't need technical reasons to bash Apple, even if their product were technically impeccable, you have too little control over them.

Re:Another Apple first (2, Insightful)

h4rr4r (612664) | about 2 years ago | (#40552461)

So then they did not test it after building it?

Dev sends app and hash to apple. Apple distributes and has end devices check hash at install time, if hash no match download again.

Exactly where does this problem slip in without anyone noticing?

Re:Another Apple first (4, Interesting)

samkass (174571) | about 2 years ago | (#40551949)

iOS - the first operating system with package management that doesn't run hash-checks on installer packages to check for corruption. That's right, Apple did it first!

That's the weird thing, though... Apple not only DOES check it, they require the developer to cryptographically sign the entire package with keys they provide, and apps won't run unless it matches. There should be nothing in between that could modify code without tripping that up.

Re:Another Apple first (2)

GameboyRMH (1153867) | about 2 years ago | (#40552025)

Huh, then you have to wonder whether the signature process failed or the hash process failed...if the signature process failed and the App Store not only passed incorrectly signed apps onto devices but allowed them to be installed, that's a security vulnerability.

Re:Another Apple first (4, Insightful)

tlhIngan (30335) | about 2 years ago | (#40552903)

Huh, then you have to wonder whether the signature process failed or the hash process failed...if the signature process failed and the App Store not only passed incorrectly signed apps onto devices but allowed them to be installed, that's a security vulnerability.

I'd suspect something a bit more innoculous.- like data center storage corruption.

iOS apps are encrypted - or rather, parts of them are. The executable has portions of its code and data segments encrypted, and the list of encrypted parts and the decryption key are then encrypted with the user's Apple ID key. That key is transferred to the device so that iOS can decrypt the binary encryptoin key and the list of encrypted segments (there aren't any headers).

The reason apps can crash would include either the encryption table is blank and iOS decrypts the binary incorrectly (probable cause - disk full) thus causing corrupt code and data to be executed, or perhaps everything IS encrypted properly, but the binary is corrupt.

The former would be erratic - some people would find it works correctly, others not, and it wouldn't matter if updates happened because it would occur on any download. The latter would mean the storage system has failed and thus during the DRM process, it's DRM'ing corrupt binaries.

Since it's specific binaries that do this, perhaps some of Apple's massive storage servers have failed catastrophically. (they use iSilon/EMC storage servers at their NC datacenter I believe). And also why re-uploaded versions of same work - they were put on more stable storage.

FYI - the way pirated apps work is they run the app, then use GDB to halt execution. Then they use GDB to dump the running image back out to get the decrypted version which then replaces the encrypted chunks with the decrypted versions.

I would also guess that Apple's "fixing it" because I kept running into issues downloading ("This application is not currently available").

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40552053)

iOS - the first operating system with package management that doesn't run hash-checks on installer packages to check for corruption. That's right, Apple did it first!

That's the weird thing, though... Apple not only DOES check it, they require the developer to cryptographically sign the entire package with keys they provide, and apps won't run unless it matches. There should be nothing in between that could modify code without tripping that up.

cryptography and binary hash checks are two different things

Re:Another Apple first (1)

GameboyRMH (1153867) | about 2 years ago | (#40552113)

Depends on how it's set up. They could have an installer package that includes a manifest of files inside with their hashes, and then that entire package could be encrypted. You don't need to know the hash of the whole package if you can check all the files inside.

Re:Another Apple first (1)

icebraining (1313345) | about 2 years ago | (#40552683)

Why would they encrypt the package? Do you mean sign? Because then the whole packages does need to be hashed.

Re:Another Apple first (1)

GameboyRMH (1153867) | about 2 years ago | (#40553883)

Yeah I mean signed. It is redundant, although it would make sense in a system where signing is optional, and would be an example of where the signing is dependent on the hash result.

Apple as MITM? (1)

DragonWriter (970822) | about 2 years ago | (#40553225)

Apple not only DOES check it, they require the developer to cryptographically sign the entire package with keys they provide, and apps won't run unless it matches. There should be nothing in between that could modify code without tripping that up.

If "they" in the first sentence is Apple rather than the developer (and its not clear what the referent fro that pronoun is), then Apple has the keys and could modify the package after it is provided by the developer. Why they would do so is unclear, but it would explain how there could be changes between delivery from developer to Apple and delivery from Apple to end-user.

Re:Another Apple first (1)

rabtech (223758) | about 2 years ago | (#40553361)

Well if you RTFA, you will see that it is actually the decryption that fails. The package itself validates as being properly downloaded (the bits sent by the server are the bits received), but the binary is corrupt and not properly encrypted so the OS refuses to run it.

The problem appears to be in the distribution system that signs the binary then distributes the package across the CDNs, after App Review approves it. The current theories are that the signing system is somehow incorrectly signing a mismatch of old and new code but once the caches expire it seems to fix itself. This may have something to do with the delta update system since it can do partial updates now... Presumably each distribution zone is signing the app when received and the zone may have received new metadata before it receives the updated bits, thus signing the old app executable with the new binary's signature. That's all speculation for now.

Re:Another Apple first (1)

mellon (7048) | about 2 years ago | (#40554345)

IOW, TFS is simply wrong: the application isn't crashing. Everything is working exactly as it should, except for some intermediary storage in the App store.

Sigh.

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40552001)

I heard that apple have a patent for this. They will sue anyone that doesn't do hash-checks ...

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40552057)

I heard that Apple have a patent on this. They will sue anyone else that does not do hash-checks ;)

Re:Another Apple first (1)

mellon (7048) | about 2 years ago | (#40554297)

Yeah, I'm _really_ confused by this story. In order to publish an app, you have to sign it with your developer key, and Apple has to sign it too. How is it even _possible_ for a corrupted app to run on an iOS device? Wouldn't it just fail the signature check?

Re:Another Apple first (0)

Anonymous Coward | about 2 years ago | (#40554455)

It does run hash-checks. That's why the apps crash. The hashes are on the executables, not the packages - which means you can check authenticity at runtime, not installtime.

Need a good way to revert to previous version (2)

Terry Pearson (935552) | about 2 years ago | (#40551633)

This is why Apple and Android need a good way for you to easily revert to a previous version.

Re:Need a good way to revert to previous version (1)

synapse7 (1075571) | about 2 years ago | (#40551721)

Restore from a backup? However maybe not easy or convenient.

Re:Need a good way to revert to previous version (1)

Terry Pearson (935552) | about 2 years ago | (#40552035)

Yeah, I Titanium backup my items(For rooted Android), but I think that the app store should allow users to step back on version in case the app developer introduces bugs. It would be a kind of limited backup solution for "the masses."

If the publisher makes the last good apk available (5, Informative)

tepples (727027) | about 2 years ago | (#40551809)

This is why Apple and Android need a good way for you to easily revert to a previous version.

Android already has this. Mainstream Android devices support distribution of application packages (.apk) on the application publisher's web site.

(And no, you don't need a hosts file to get this APK.)

Re:If the publisher makes the last good apk availa (1)

drinkypoo (153816) | about 2 years ago | (#40551919)

(And no, you don't need a hosts file to get this APK.)

The day is young, and yet, I will bet good money that this will be the best comment posted in this daycycle. Well played sir, well played. Now, cue the whining in mixed caps with lots of ellipses in 3..2..1...

Re:If the publisher makes the last good apk availa (0)

Anonymous Coward | about 2 years ago | (#40552403)

any management dildo that can use marketingSpeak like "daycycle" needs to shove his blackberry up his ass.

Re:If the publisher makes the last good apk availa (2)

drinkypoo (153816) | about 2 years ago | (#40552465)

any management dildo that can use marketingSpeak like "daycycle" needs to shove his blackberry up his ass.

Not a big reader of Science Fiction, are you? I'm gonna go out on a limb and guess that you're not a big reader in general, though.

Re:If the publisher makes the last good apk availa (-1)

Anonymous Coward | about 2 years ago | (#40552591)

"(And no, you don't need a hosts file to get this APK.) " - by tepples (727027)
on 11:06 AM July 5th, 2012 (#40551809) Homepage

It's not his guide. It's somebody elses, for starters. They also appear to be working very well, for those that follow that guide TO THE LETTER.

You can actually write these people on the forums they attend in private messages, they will respond, so you can verify their results in fact:

----

http://www.xtremepccentral.com/forums/showthread.php?s=672ebdf47af75a0c5b0d9e7278be305f&t=28430&page=2 [xtremepccentral.com] [xtremepccentral.com]

"I recently, months ago when you finally got this guide done, had authorization to try this on simple work station for kids. My client, who paid me an ungodly amount of money to do this, has been PROBLEM FREE FOR MONTHS! I haven't even had a follow up call which is unusual." - THRONKA, user of my guide @ XTremePcCentral

AND

"APK, thanks for such a great guide. This would, and should, be an inspiration to such security measures. Also, the pc that has "tweaks": IS STILL GOING! NO PROBLEMS!" - THRONKA, user of my guide @ XTremePcCentral

AND

http://www.xtremepccentral.com/forums/showthread.php?s=672ebdf47af75a0c5b0d9e7278be305f&t=28430&page=3 [xtremepccentral.com] [xtremepccentral.com]

"Its 2009 - still trouble free! I was told last week by a co worker who does active directory administration, and he said I was doing overkill. I told him yes, but I just eliminated the half life in windows that you usually get. He said good point. So from 2008 till 2009. No speed decreases, its been to a lan party, moved around in a move, and it still NEVER has had the OS reinstalled besides the fact I imaged the drive over in 2008. Great stuff! My client STILL Hasn't called me back in regards to that one machine to get it locked down for the kid. I am glad it worked and I am sure her wallet is appreciated too now that it works. Speaking of which, I need to call her to see if I can get some leads. APK - I will say it again, the guide is FANTASTIC! Its made my PC experience much easier. Sandboxing was great. Getting my host file updated, setting services to system service, rather than system local. (except AVG updater, needed system local)" - THRONKA, user of my guide @ XTremePcCentral

----

Do you have people anywhere online saying something you've done has "done them that right"? No, obviously not. All you've done since 1995 has been "play around", versus actually accomplishing things. Figures. You're just another 'slacker' and 'big talker' who knows about as much about computing as grade school children do.

"It didn't work back in 1995 when we started playing around with that sort of stuff, and it doesn't work now." - by tomhudson (43916)
on Saturday May 01, @01:13PM (#32057090) Homepage

That's odd. That entire guide covers a lot more than the hosts file, and those who follow it get the results noted above in quotes. Once more, have you done a guide that's done others that right? No, obviously.

All that time on computers, and you don't even have a degree in CSC or CIS?? Slacker, do you think anyone takes "the likes of you", seriously? Answer = NO, because your "kind" is a dime-a-dozen.

"Your own figures prove it." - by tomhudson (43916)
on Saturday May 01, @01:13PM (#32057090) Homepage

If you'd have read what Kings Joker said, he said IF YOU FOLLOW ALL OF APK'S POINTS (he does not obviously). Learn to read, and learn to comprehend what you read (or, lol, what you TRY to read that is).

"Stupid shill" - by tomhudson (43916)
on Saturday May 01, @01:13PM (#32057090) Homepage

Oh, lol, THAT's it tomhudson: Show your "true colors" and start tossing those names in your "geek angst frustration", lmao!

"all you're doing is drawing more attention to the fact that you don't know what you're talking about, and that the apk hosts "solution" is a fraud." - by tomhudson (43916)
on Saturday May 01, @01:13PM (#32057090) Homepage

Libel appears to be your style, and so does lack of reading ability: That guide? It is a LOT more than just hosts file usage. It's based on what security experts in the computer industry call "layered security". Then again, we know you don't have a CIS or CSC degree tomhudson, because you avoid answering that question when others asked it of you here repeatedly, and your showing here:

http://apple.slashdot.org/comments.pl?sid=2959393&cid=40551919

That's what I'm focusing on drawing everyone's attention to - your lack of computer sciences knowledge and skills (as well as degrees to your name). YOUR PERFORMANCE IN THAT URL ABOVE? LAUGHABLE! You got "smoked" by an anonymous coward too, hilarious: "Oh, the SHAME of it", lmao!

Oh Noez.. (1)

Reverand Dave (1959652) | about 2 years ago | (#40551637)

Angry birds is a touchscreen phone's biggest selling point. What will the world do now?

Re:Oh Noez.. (1)

tepples (727027) | about 2 years ago | (#40551839)

The world will do what the plurality has already been doing lately: play Angry Birds on an Android-powered touchscreen phone instead of an iPhone.

Yet another reason why Android doesn't poop poop [youtube.com].

Re:Oh Noez.. (5, Funny)

Higgs Bosun (2676655) | about 2 years ago | (#40551995)

Angry Birds crashing users' iPhones? Must be from the Russian app store, it's normally the user that crashes Angry Birds into things.

Sent from my mortuary temple: (4, Funny)

fuzzyfuzzyfungus (1223518) | about 2 years ago | (#40551639)

You're coding it wrong.

-Steve

Re:Sent from my mortuary temple: (3, Funny)

GameboyRMH (1153867) | about 2 years ago | (#40551655)

Liar! He'd say something like "Just try not installing it in that way."

Re:Sent from my mortuary temple: (1)

Reverand Dave (1959652) | about 2 years ago | (#40551673)

That's just another feature.

Re:Sent from my mortuary temple: (0)

Anonymous Coward | about 2 years ago | (#40551761)

Too good! Your posterior is simply too good! I'm going to come any time now!

Re:Sent from my mortuary temple: (3, Insightful)

fuzzyfuzzyfungus (1223518) | about 2 years ago | (#40551735)

Are you seriously suggesting that Steve would approve of there being ways other than the One True Way to install things on an iPhone?

That sounds dangerously close to jailbreaker talk...

Re:Sent from my mortuary temple: (1)

GameboyRMH (1153867) | about 2 years ago | (#40551827)

Well obviously since it didn't work it wasn't done the One True Way the first time, and since Steve loves and forgives Apple users, he only wants to steer his flock back onto the path of righteousness.

Re:Sent from my mortuary temple: (3, Funny)

drinkypoo (153816) | about 2 years ago | (#40551865)

Are you seriously suggesting that Steve would approve of there being ways other than the One True Way to install things on an iPhone?

I think you misunderstand... he would say you're touching the screen wrong. You have to caress it, not just jab at it. I swear, some people.

Re:Sent from my mortuary temple: (1)

CanHasDIY (1672858) | about 2 years ago | (#40552445)

You have to caress it, not just jab at it. I swear, some people.

Is that a stylus in your pocket, or are you just happy to see me?

Re:Sent from my mortuary temple: (0)

Anonymous Coward | about 2 years ago | (#40552471)

You just made me spit coffee all over my iPhone. Thanks a lot...

Less likely than dropping the patent issues (0, Insightful)

Anonymous Coward | about 2 years ago | (#40551723)

As Angry Birds Space is among those affected, there is some hope that Apple may acknowledge the problem and fix it ...

Pfft. Right. Apple? Admit to a problem? When the purity and divinity of their precious walled garden model is, in fact, one of the major points they and their acolytes^H^H^H^H^H^H^H^Hfanboys push when claiming edges over Android? Yeah, that'll happen. And then they'll drop all the patent issues they spent so long "innovating", right?

Re:Less likely than dropping the patent issues (0)

Anonymous Coward | about 2 years ago | (#40552377)

Actually, yes, Apple admits to its problems regularly. They just don't do it before they fully understand the cause of the problem, and usually not before they have a tested fix in place.

Re:Less likely than dropping the patent issues (0)

Anonymous Coward | about 2 years ago | (#40552533)

Actually, yes, Apple admits to its problems regularly. They just don't do it before they've been dragged kicking and screaming by the truth.

FTFY.

"You're holding it wrong!"

Dead Steve Jobs Says (0)

Anonymous Coward | about 2 years ago | (#40551733)

they're wrong, this is part of their "enhanced experience" and furthermore, Apple will soon receive their patent for apps that crash on first use from the app store and litigate to protect their intellectual property.

Porblem are I-Phone (-1)

Anonymous Coward | about 2 years ago | (#40551749)

If man use real phone like Anderoid or webos he not have such porblem from Apple. Instead he pay too much for faget phone and have to such on Apple dong and am only aloud to do what Apple am telling him. Apple product are for faget sheep herd follower faget.

no problem... (0)

Anonymous Coward | about 2 years ago | (#40551751)

Just use a different app store.

Oh, wait...

App-arently fixed (5, Informative)

k(wi)r(kipedia) (2648849) | about 2 years ago | (#40551753)

From the linked blog by app author Marco Arment:

I emailed App Review less than an hour after the update went live and yelled about it on Twitter. About two hours after the update went live, a correct, functional version of it started being distributed on reinstalls. As far as I know, the problem hasn't recurred since then.

I haven't yet received a response from App Review, so I don't know whether the fix was because I made noise, or simply because time passed, which may, for instance, expire a cache with the bad data.

He now just wants Apple to acknowledge that there was a problem.

Re:App-arently fixed (1)

Geoffrey.landis (926948) | about 2 years ago | (#40552203)

From the linked blog by app author Marco Arment:

I emailed App Review less than an hour after the update went live and yelled about it on Twitter. About two hours after the update went live, a correct, functional version of it started being distributed on reinstalls. As far as I know, the problem hasn't recurred since then.

I haven't yet received a response from App Review, so I don't know whether the fix was because I made noise, or simply because time passed, which may, for instance, expire a cache with the bad data.

He now just wants Apple to acknowledge that there was a problem.

Well, it seems to me that they did the correct thing, which is to put their resources into fixing the problem first, and discuss the problem with angry users later.

Re:App-arently fixed (1)

CanHasDIY (1672858) | about 2 years ago | (#40552525)

Well, it seems to me that they did the correct thing, which is to put their resources into fixing the problem first, and discuss the problem with angry users later.

If Apple is so short on resources they can't afford to work on the problem and simultaniously dedicate 1 person to sending a message out to an email list saying "hey, we messed something up, give us a few to get it fixed," They've got some serious issues.

What's that? More cash on hand than the federal government? In that case, no excuse (other than ego, of course).

Go away, we're busy [Re:App-arently fixed] (1)

Geoffrey.landis (926948) | about 2 years ago | (#40552859)

Well, it seems to me that they did the correct thing, which is to put their resources into fixing the problem first, and discuss the problem with angry users later.

If Apple is so short on resources they can't afford to work on the problem and simultaniously dedicate 1 person to sending a message out to an email list saying "hey, we messed something up, give us a few to get it fixed," They've got some serious issues.

Dealing with the end users properly should include a statement of the form such as "this is what went wrong, this is how we're fixing it." If it doesn't include information similar to that, the users are going to be just as dissatisfied as they were before, and maybe more so. That means asking the people fixing the problem "what went wrong? How soon can we fix it?"

To which the correct answer is "shut up and stop bothering us, we're too busy to deal with you right now."

In general, you can do work or you can answer questions from management, but you can't do both.

Re:Go away, we're busy [Re:App-arently fixed] (1)

CanHasDIY (1672858) | about 2 years ago | (#40553183)

In general, you can do work or you can answer questions from management, but you can't do both.

Not buying it; we're not talking about some open-source, crowd-funded underdog, here - If you're really trying to convince me that communicating with customers when things go wrong is too much work for a company that has more money than the government, you've got a tough road ahead.

It becomes even harder to convince me of such when taking into account Apple's history of deny, [pcworld.com] deny, [blogspot.com] deny. [maclife.com]

Re:Go away, we're busy [Re:App-arently fixed] (1)

Geoffrey.landis (926948) | about 2 years ago | (#40553979)

Money has nothing to do with it.

You can do work, or you can answer questions from management, but you can't do both. If you think that it's possible to do both just because you have a lot of money-- well, sorry. It would be nice if money solved all problems.

Re:Go away, we're busy [Re:App-arently fixed] (1)

CanHasDIY (1672858) | about 2 years ago | (#40554817)

Money has nothing to do with it.

Money has everything to do with it.

Apple has the financial security to hire nations of customer support people if they wanted to, tasked with answering questions from customers. No need to bother the coders trying to fix the problem, with the exception of maybe pulling one or two aside for 15 minutes to write down exactly what the issue is, so the reps can explain it to irate customers. Of course, this is assuming they don't toe the iLine and pretend like there's nothing wrong, outright lying to customers and accusing them of being, for lack of a better word, idiots ('you're holding it wrong').

You seem to be under the impression Apple is some tiny start-up, one who can't afford to take the time to reassure customers while they fix the problem. They aren't. Stop thinking that way.

Re:Go away, we're busy [Re:App-arently fixed] (1)

Geoffrey.landis (926948) | about 2 years ago | (#40555209)

No need to bother the coders trying to fix the problem, with the exception of maybe pulling one or two aside for 15 minutes to write down exactly what the issue is, so the reps can explain it to irate customers.

Oh, that's just so easy! No problem, just "pull one or two of the programmers who are trying to solve the problem aside for fifteen minutes", yeah, that's all! Easy, just fifteen minutes! Twenty, tops! Well, maybe thirty, if they have to explain it in terms management can understand. No more than an hour, certainly, or, anyway, no more than two. Well, unless management has questions, then maybe a little more. Half a day, tops, dead certain.

Idiot. I just hope you're not in management.

Re:App-arently fixed (1)

Paul Slocum (598127) | about 2 years ago | (#40552351)

On the forums [iphonedevsdk.com] people are still reporting apps coming out today that are corrupt: "5 of my app updates went live today. and getting bunch of emails from users that my apps are crashing after updates."

Flamebait submission much? (4, Insightful)

93 Escort Wagon (326346) | about 2 years ago | (#40551769)

Seriously, updated/fixed Instagram downloads were available within a few hours. Having read various issue reports - this only affects certain apps and apparently only for certain users in certain regions - just how fast is the submitter expecting an official response? How fast would the submitter offer up an official statement if his software exhibited a bug under similar circumstances?

Re:Flamebait submission much? (0, Troll)

drinkypoo (153816) | about 2 years ago | (#40551897)

How fast would the submitter offer up an official statement if his software exhibited a bug under similar circumstances?

Very quickly, if he wanted to maintain his credibility. Of course, Apple doesn't have any to lose (except among the cult that experiences Apple the way others experience religion [cnn.com]), who can safely be called a cult and be assumed to be brainwashed. Presumably, these people are easy to brainwash; it only took the most trite methods of propaganda to accomplish it.

Re:Flamebait submission much? (1)

Just Some Guy (3352) | about 2 years ago | (#40554725)

Having read various issue reports - this only affects certain apps and apparently only for certain users in certain regions - just how fast is the submitter expecting an official response?

Instapaper's author was begging happy users to write review to balance out the "-3 stars: crashes! this app is teh suck!" reviews that came flooding in as people installed the new update. If my livelihood were being harmed by a publisher breaking my app, I'd want that official response pretty damn quickly.

iFail it?... (0)

Anonymous Coward | about 2 years ago | (#40551775)

...no Apple fails it once more!

Once the sheeple discover the ladder out of the walled garden and into the neighbours Android garden, life just gets better!

Re:iFail it?... (1)

Anonymous Coward | about 2 years ago | (#40552029)

Yeah except for the whole Java thing. Try an iOS device side by side with an Android device. Even with a much weaker CPU the iOS is so much smoother and snappy.

Don't get me wrong, iOS still sucks. I hate the UI, the walled garden, the limits, basically everything else is worse than Android but the performance is lightyears ahead of that piece of shit Java crap.

Sheep can't climb ladders (1)

Viol8 (599362) | about 2 years ago | (#40552317)

And even if they could they wouldn't go near it unless it had an apple logo or was at least called NextStepLadder.

Wow (1)

wzinc (612701) | about 2 years ago | (#40551781)

"there is some hope that Apple may acknowledge the problem and fix it"

Who writes this? If there is an issue, obviously, they will fix it.

Re:Wow (0)

Anonymous Coward | about 2 years ago | (#40551911)

"there is some hope that Apple may acknowledge the problem and fix it"
Who writes this? If there is an issue, obviously, they will fix it.

Apple historically denies issues and deletes forum support threads when problems come up that lay blame on them. Consider the yellow macbook screens, video card defects, and more (I stopped keeping track when I lost my Apple love, seemed to coincide with dropping "Computer" from their company name). Hell, I just did a quick search the very latest issue is retina displays on the new Macbook Pros are experiencing ghosting.

Clearly, issues get fixed only if Apple gets badgered enough.

ftp problem (2)

Viol8 (599362) | about 2 years ago | (#40551813)

Someone at Apple forgot to type "bin" at the prompt before they uploaded the binaries :o)

Apple? (4, Insightful)

MAXOMENOS (9802) | about 2 years ago | (#40551825)

As Angry Birds Space is among those affected, there is some hope that Apple may acknowledge the problem and fix it

Fix it, maybe. Acknowledge it? Not bloody likely.

Re:Apple? (0)

Anonymous Coward | about 2 years ago | (#40552503)

Their PR will say something like:

Unfortunately, those binaries passed through the only Windows system we have in the office.

Kidding, kidding!

Apple is finally finally DOOMED (4, Funny)

alen (225700) | about 2 years ago | (#40551879)

this did it i upgraded all of my wife's 50 some apps because she never does it and i'm waiting for her to call that she can't play angry birds. she's finally going to go android.

oh wait, she can't call because the phone app won't work. I'M SAVED

Re:Apple is finally finally DOOMED (3, Funny)

game kid (805301) | about 2 years ago | (#40551975)

Just never ever see her again (lest she complain to your face about the non-working phone) and Mission Accomplished!

Will Apple patent corrupted apps? (1)

Terry Pearson (935552) | about 2 years ago | (#40552093)

How much you want to bet Apple has already have patented this?

Re:Will Apple patent corrupted apps? (1)

Terry Pearson (935552) | about 2 years ago | (#40552109)

How much you want to bet Apple has already have patented this?

Sorry for my butchering of the language there... English is my first language.

Old news. (0)

Anonymous Coward | about 2 years ago | (#40552263)

I had my Angry Birds problem over 2 weeks ago whilst in Mexico. A simple delete/reupload of the app fixed it.

They are supposed to crash. (4, Insightful)

140Mandak262Jamuna (970587) | about 2 years ago | (#40552363)

What is the issue here? Aren't angry birds supposed to crash? You are supposed to pull the catapult and release it and the angry birds crash into structures built by pigs and destroy them. Don't get upset, there is a never ending supply of angry birds. So what is the problem here?

Not the first time (1)

Fixer40000 (1921598) | about 2 years ago | (#40552545)

A while back I was stuck with a corrupted copy of Event Horizon downloaded from iTunes I wanted running in the background while getting some 40K stuff done.

On my main PC hooked up the to the big screen.
Downloaded, stopped at a certain mark.
Deleted, restarted download. Stopped at same mark.
Deleted movie and cache. Restarted download, stopped at the same mark.
Contacted Apple tech support. Told them about the corrupt file on their servers. Suggested my cache was corrupted. I told them I had already cleared it. They asked me to clear it in a slightly different way.
Deleted cache. Downloaded. Stopped at the same mark. Was told my PC was the problem.
Went to an old Mac mini I had in the study. Downloaded. Stopped at the same mark.

Thank god for fibre broadband or this would have taken forever.

The final result was no movie but a refund due to 'my problems downloading the file'. Admitting that the file was corrupt at their side? Not a chance.

Re:Not the first time (0)

Anonymous Coward | about 2 years ago | (#40553371)

A while back I was stuck with a corrupted copy of Event Horizon downloaded from iTunes I wanted running in the background while getting some 40K stuff done.

Intensely off-topic, but I see what you did there.

I completely agree with the connection: Event Horizon really is backstory to the WH40K milieu, and I'm glad to see I'm not the only one to make the connection.

Too bad Dr. Weir didn't invent the Gellar Field generator.

Anon, because this is so off-topic. But kudos. Too bad about the download, though. Stupid iTunes.

Re:Not the first time (0)

Anonymous Coward | about 2 years ago | (#40554467)

I asked Steve Jobs about this and he just said "YOU DON'T NEED EYES TO SEE!".. which to be fair, isn't very helpful.

have they patented it yet? (0)

Anonymous Coward | about 2 years ago | (#40553477)

I can see it now, binaries with rounded corners, slide to run. Shame it means the binaries won't run.

Happened to us (3, Informative)

BadPirate (1572721) | about 2 years ago | (#40553599)

This happened to our product last week. The issue seemed to be that most users who tried to download the application were instead getting the old version (despite app store thinking the product was updated)... You could see this if you pulled the binary off the device and looked into the binary size / info.plist (all the information matched).

There were 2 work arounds we discovered:

1. Users could fix their individual application (If they're app is crashing immediately), by deleting the app, and redownloading it from iCloud (go into purchase history to find the application and download it from there, NOT the app front page).

2. Apple worked for a while on our issue but didn't come up with a resolution, instead we were able to get it back into operation by "Hitting the reset button" -- First, remove the app from sale in the store (set the available regions to none), wait until that propagates (could take a few hours) then, put it back. This fixed our issue. Hopefully now that more people are reporting this issue Apple will actually take the time to fix it.

rotten apples (0)

Anonymous Coward | about 2 years ago | (#40553827)

proof that apple is corrupt, corrupting your binaries

Apple acknowledge it's mistakes.... (1)

PortHaven (242123) | about 2 years ago | (#40554437)

LAUGH

LAUGH

LAUGH

LAUGH

Seriously, I've wasted about 5 days (day = 24 hours) dealing with Apple's iTunes. Damn near ready to dig up Steve Jobs from his grave just to shoot him.

Yes, I am officially DONE with all things Apple. (Well, I will be once my AT&T wireless lock in ends this month.)

Another effected App (0)

Anonymous Coward | about 2 years ago | (#40555585)

I play Please Stay Calm, (the location based MMO) The latest update is corrupt as well. Hopefully apple fixes it today.

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