trawg writes "Valve has joined the list of companies that have altered their terms and conditions to prevent users from filing a class action suit. Their official statement says that such claims 'impose unnecessary expense and delay' and are 'designed to benefit the class action lawyers.' In its stead, they've added a new arbitration process, in which Valve will reimburse costs (under certain circumstances) when dispute resolution can't be solved through their normal support process."
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