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The Worst Apple Store In America — An Employee Confession

Soulskill posted more than 2 years ago | from the what's-the-world-coming-to-when-you-can't-trust-cheap-labor-anymore dept.

Businesses 310

Cutting_Crew writes "Gizmodo has a piece that describes one of the worst and most corrupt Apple stores. Two employees recount management exchanging brand new computers for face-lifts (and other things), not just from customers, but also from businesses. Other common activities ranged from destroying devices repeatedly and ringing up new ones (for themselves and friends as fake customers) to outright stealing merchandise and cash. Customers may have also lost their data if they weren't polite when coming in for a repair, or the 'Genius' help may have been intoxicated."

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310 comments

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Gizmodo has been banned for life from Apple events (3, Insightful)

aristotle-dude (626586) | more than 2 years ago | (#41078071)

Consider the source always. This is not the first hack piece written by them. They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

Re:Gizmodo has been banned for life from Apple eve (3, Insightful)

kthreadd (1558445) | more than 2 years ago | (#41078083)

Exactly, how credible is this source and the source that they are quoting?

Re:Gizmodo has been banned for life from Apple eve (-1, Troll)

Anonymous Coward | more than 2 years ago | (#41078315)

Hate to break it to you true believers, but the only reason you are reading about just-above-minimum wage retail employees drinking, stealing, and fucking around is because of true believers like yourself.

You can try to point fingers at gizmodo, but the root cause is really you.

Re:Gizmodo has been banned for life from Apple eve (5, Insightful)

Richard_at_work (517087) | more than 2 years ago | (#41079057)

Ahh yes, "we" are the reason other people have no morals or ethics.

Some people always try to find a way to blame the "fanboys"...

The only people to blame here are those engaging in the acts mentioned.

Re:Gizmodo has been banned for life from Apple eve (1)

MightyYar (622222) | more than 2 years ago | (#41079353)

An AC got upvoted +5 for a blatant troll? I'd say there are some people who are definitely not "true believers" on here!

Re:Gizmodo has been banned for life from Apple eve (0)

Anonymous Coward | more than 2 years ago | (#41079377)

just underlines it you can't find reasonable staff (at any price)

Re:Gizmodo has been banned for life from Apple eve (1, Redundant)

Taco Cowboy (5327) | more than 2 years ago | (#41078601)

Even if the source is not credible does not mean that types of crime as outlined in TFA does not take place in Apple shop (or any other store)

Re:Gizmodo has been banned for life from Apple eve (-1)

Anonymous Coward | more than 2 years ago | (#41078091)

While reading your comment, I farted out of my very own asshole. I'll let you think about that for a minute.

Re:Gizmodo has been banned for life from Apple eve (-1)

Anonymous Coward | more than 2 years ago | (#41079575)

oh you son of a bitch. hot coffee just shot out of my very own nose.

Re:Gizmodo has been banned for life from Apple eve (3, Insightful)

jcr (53032) | more than 2 years ago | (#41078101)

In addition to purchasing stolen goods, they also attempted extortion. All that aside, those assholes have been on my shit list for a lot longer than that, ever since the stunt that got them banned from the Consumer Electronics Show.

-jcr

Re:Gizmodo has been banned for life from Apple eve (1, Insightful)

DarkOx (621550) | more than 2 years ago | (#41079321)

My gripe with them and folks like them is they don't learn. If they were part of righteous cause or something I could understand but their publishing a blog about Apple products for crying out loud.

After the whole missing iPhone incident and now a string of others you'd think they'd have the sense to say "whew barely got out of that scrape" and move on. Lots of parties are not really happy with the way things shook out. Apple, certainly isn't, local law enforcement likely not, and probably others. Apple controls more dollars than most nation states and as we all know law enforcement has a huge tool box with which to harass folks they are not found of. Even if you are on each others enemies list, you really should want to stay off their radar.

Not saying Gizmodo needs to get out of Dodge or anything like that but they really really should avoid doing things like publishing this that only serve to rub salt in the wounds of the 800lb gorilla.

Its not as if this is a story that needed to be brought to light. Its no secret that low wage retail employees tend to engage in this type of behavior. The only way you could not know if you have never so much as spoken to any who has ever worked retail at any point in their lives!

Re:Gizmodo has been banned for life from Apple eve (4, Informative)

MrHanky (141717) | more than 2 years ago | (#41078107)

But were any of their previous hack pieces about Apple? Last I read Gizmodo, they were still massive Apple fanboys, to the point of unreadability.

Re:Gizmodo has been banned for life from Apple eve (-1)

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Re:Gizmodo has been banned for life from Apple eve (-1)

Anonymous Coward | more than 2 years ago | (#41078283)

mod the man up, cause they still have plenty of fan boys working there, do a search for apple on the site if you don't believe me.

Re:Gizmodo has been banned for life from Apple eve (2)

jonnythan (79727) | more than 2 years ago | (#41079523)

They're fanboys of Apple products but have largely been highly critical of the company itself.

Re:Gizmodo has been banned for life from Apple eve (3, Insightful)

TubeSteak (669689) | more than 2 years ago | (#41078111)

They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

Actually, being a member of the press is supposed to help you stay out of jail.
Even judges think so, otherwise we'd be locking up every journalist that published classified documents.

I think your understanding of the First Amendment needs refreshing.

Re:Gizmodo has been banned for life from Apple eve (3)

shaitand (626655) | more than 2 years ago | (#41078287)

We try to... see wikileaks.

Re:Gizmodo has been banned for life from Apple eve (4, Insightful)

Anonymous Coward | more than 2 years ago | (#41078289)

The first amendment was never intended to be license for just any misbehavior or licentiousness or criminal misdeeds. It's protection specifically, with regard to the press, protects them from prosecution for things they say or print. It doesn't permit them to lie, cheat, and steal... by which I mean they cannot perjure themselves, commit fraud, or commit larceny with impunity. Freedom of the press is not a blanket permit to do whatever they feel like.

Re:Gizmodo has been banned for life from Apple eve (4, Insightful)

Anonymous Coward | more than 2 years ago | (#41078523)

It doesn't permit them to lie, cheat, and steal... by which I mean they cannot perjure themselves, commit fraud, or commit larceny with impunity. Freedom of the press is not a blanket permit to do whatever they feel like.

As far as I know it is not illegal to lie. Making lies illegal would cause a problem as soon as two stories differ from each other, for example when the government says one thing and the press another. Since the government controls the law they can pretty much conclude that the official story is the truth and say that anyone who claims that the official story is false is a liar.

Re:Gizmodo has been banned for life from Apple eve (3, Funny)

VortexCortex (1117377) | more than 2 years ago | (#41079115)

Since the government controls the law they can pretty much conclude that the official story is the truth and say that anyone who claims that the official story is false is a liar.

Hmm. Instead I'd say that there's a 50/50 chance of either telling lies. Ergo, imprison them both for half the standard sentence length.

I divide babies for breakfast.

Re:Gizmodo has been banned for life from Apple eve (2)

IndustrialComplex (975015) | more than 2 years ago | (#41079199)

The government accepts your offer and imprisons the journalist, and you for lying when you said the government lied.

Re:Gizmodo has been banned for life from Apple eve (3, Interesting)

Anonymous Coward | more than 2 years ago | (#41078387)

So if a member of the press commits murder, you'll let them walk?

Ever since Judy Miller went to jail for that noblest of causes the Bush Administration, the US media has loved this idea that being part of the press exempts you from criminal prosecution. I am not a lawyer, but as far as I know it does not, has not, and should not.

I believe strongly in a free press and I disagree with many excuses made for keeping information hidden ("national security", "intellectual property", etc.), but I among other things do not think that "journalists" should traffic in stolen property. Nor is being a "journalist" an excuse for Gizmodo's general sleaze factor.

Re:Gizmodo has been banned for life from Apple eve (5, Informative)

jo_ham (604554) | more than 2 years ago | (#41078715)

How does the First Amendment protect you from purchasing known-stolen goods?

As far as my "limited understanding" that may need refreshing, the first Amendment protects your right to free speech in the face of the government.

Buying stolen goods that you know are stolen is not free speech.

Only in occasion were free speech is involved (0)

Anonymous Coward | more than 2 years ago | (#41078761)

If you steal, murder, rape as a journalist you will still go in prison. They got off lightly.

Re:Gizmodo has been banned for life from Apple eve (1)

Plumpaquatsch (2701653) | more than 2 years ago | (#41079087)

They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

Actually, being a member of the press is supposed to help you stay out of jail. Even judges think so, otherwise we'd be locking up every journalist that published classified documents.

I think your understanding of the First Amendment needs refreshing.

But this was about knowingly buying stolen property and extortion. What's next, Al Capone doesn't even go to jail for tax evasion because he's working for the Chicago Tribune? The anti-Untouchables?

Re:Gizmodo has been banned for life from Apple eve (2)

RyuuzakiTetsuya (195424) | more than 2 years ago | (#41079165)

Being a member of press doesn't give you free reign to commit crimes. The first amendment isn't some shield that lets you do whatever you want.

It means you can write about whatever you want, and you can protect your sources, but blanket immunity? Nope.

Re:Gizmodo has been banned for life from Apple eve (2)

rolfwind (528248) | more than 2 years ago | (#41079269)

Actually, being a member of the press is supposed to help you stay out of jail.
Even judges think so, otherwise we'd be locking up every journalist that published classified documents.

I think your understanding of the First Amendment needs refreshing.

I believe freedom of the press applies to all Americans, and not just journalists - unless you can point me to any such similiar wording in the Constitution.

Re:Gizmodo has been banned for life from Apple eve (3, Insightful)

Attila Dimedici (1036002) | more than 2 years ago | (#41079327)

Perhaps you should do a little studying. "Freedom of the press" does not mean freedom of those in the business of selling news. It means freedom of the people to use printing presses to publish what they would like. The First Amendment does not give special protection to the news media. From the perspective of the Framers of the Constitution calling someone a "member of the press" would be like us calling someone a "member of the Internet".

Re:Gizmodo has been banned for life from Apple eve (0)

Anonymous Coward | more than 2 years ago | (#41079571)

> I think your understanding of the First
> Amendment needs refreshing.

I'd say the same about yours, but you can't refresh something that doesn't exist.

Re:Gizmodo has been banned for life from Apple eve (0, Insightful)

Anonymous Coward | more than 2 years ago | (#41078125)

Consider the source always. This is not the first hack piece written by them. They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

Sound advice, I'll start by considering you, aristotle-dude.

Who are you, and do you work for Apple?

Re:Gizmodo has been banned for life from Apple eve (0)

Anonymous Coward | more than 2 years ago | (#41078395)

This is not the first hack piece written by them

You're right, usually they are writing hack pieces in favor of apple and trashing Windows and Android. I used to have them in my news feed. Lately, most of what I get are articles about how awesome apple is and how great the new iGadget is going to be...

Re:Gizmodo has been banned for life from Apple eve (-1)

Anonymous Coward | more than 2 years ago | (#41078503)

Lately, most of what I get are articles about how awesome apple is and how great the new iGadget is going to be...

Well duh! The "competition" is Windows and Android.

Re:Gizmodo has been banned for life from Apple eve (2)

ApplePy (2703131) | more than 2 years ago | (#41078809)

Kinda like the "stolen/leaked" iPhone story.

Marketing genius. If I'm making a gadget that looks exactly like the last gadget, I'll cook up a story with a reporter about how this amazing top secret gadget got stolen from my secret Bat-lair and exposed to the public... thus generating the storm of publicity that will get millions of hipster douchebags to camp out in front of my stores for 3 days to buy my latest indistinguishable-from-my-last-one gadget. I mean, how about that? My company's biggest fans read Gizmodo, and how coincidental Gizmodo gets my "stolen" "next-gen" gadget?

Not that Apple did that or anything ;-) but it sounds like a good marketing plan ;-)

Cool story, Jobs!

Re:Gizmodo has been banned for life from Apple eve (0)

Anonymous Coward | more than 2 years ago | (#41078621)

Sure, and you're well known as one of the most rabid Apple fanboys on Slashdot, so I guess by your logic we shouldn't listen to you either?

Re:Gizmodo has been banned for life from Apple eve (3, Interesting)

epyT-R (613989) | more than 2 years ago | (#41078637)

Doesn't mean what they're reporting isn't true.

Re:Gizmodo has been banned for life from Apple eve (1)

imraghavthakur (2684701) | more than 2 years ago | (#41078883)

even if the source is correct, how does it affects Apple... and more over there always are few loops in the system...

Re:Gizmodo has been banned for life from Apple eve (3, Interesting)

erroneus (253617) | more than 2 years ago | (#41079067)

Oh I don't know about that... there are lots of licenses to get out of jail.

I won't just consider the source. I'll consider my experience. It surprises me not at all that Apple is nothing more than a really shiny Best Buy. There may be a good number of tech savvy Apple users, but the majority are not. And those people are begging to be exploited. Corruption isn't a crime of character as much as it is a crime of opportunity and it's a human condition. That this happens within Apple's doors only speaks of a variety of side-effects of their image, customer base, and of course, their cool and relaxed manner.

The story also smacks of "Waiting" (http://www.imdb.com/title/tt0348333/). It's not a crowd I feel comfortable with. I do, however, understand the risks of doing business in organizations with images like these. So yeah, for some things and in limited amounts, I will risk my dollars and time in limited amounts at Best Buy. Apple stores? Not so much... the prices are too high for the risk.

It makes me wonder... it has always made me wonder why Apple gear is increasingly a completely sealed box with no removable anything. That is the main reason I will not buy any more Apple stuff unless it is user servicable. Is Apple's reason for doing so their employees? Or customers? Both? My initial thought was to prevent creating 3rd party markets for batteries and other compatible parts... and I still think so. But this practice also puts customers at further risk of exploitation... and as has been acknowledged since time immemorial... ...corruption is a crime of opportunity.

It's not only a matter of "if" it will happen, it's a matter of when and how often and it should be a given that it WILL happen. So I'd like to say this happens "everywhere, not just at Apple" which is kind of true. But I'd like to add that Apple make is more possible for a wide variety of reasons.

Re:Gizmodo has been banned for life from Apple eve (0)

Anonymous Coward | more than 2 years ago | (#41079539)

Genius tactic: ban whoever reports something negative about you, so they look vengeful and unreliable the next time they report something negative; added bonus of others being to scared to report negative stuff. Go Apple!

what?!? (5, Funny)

LodCrappo (705968) | more than 2 years ago | (#41078077)

OK, I can believe the management is a bit corrupt, but are you seriously trying to tell me a bunch of hipsters barely making minimum wage goofed off and stole from their employer??

this is an outrage!

Re:what?!? (1)

MightyYar (622222) | more than 2 years ago | (#41079395)

And can "corruption" even occur in private industry? I mean, I know that technically the usage is correct (you can even "corrupt" a person's soul) - but generally private corruption isn't newsworthy: the only people who suffer when Apple has corrupt employees are people financially tied to Apple. Generally we are much harder on government officials... hell, one of our vendors just dropped off a big pile of doughnuts for us.

My Experience (5, Funny)

Anonymous Coward | more than 2 years ago | (#41078099)

That's not the worst of it. One of them tried to sell me a computer with two year old specs at twice the price of a new one anywhere else.

Re:My Experience (0, Insightful)

Anonymous Coward | more than 2 years ago | (#41078569)

Me too!

I love Apple and I believe it (3, Interesting)

rabtech (223758) | more than 2 years ago | (#41078179)

A bad store manager can leave a lasting trail of damage. Sounds like this store had a bad one and it rubbed off on the employees.

I don't see how this is a noteworthy story though... In any large retail operation you will have some bad "apples". It also sounds like Apple found out and fired most of them.

Re:I love Apple and I believe it (2, Insightful)

Anonymous Coward | more than 2 years ago | (#41078507)

I love Apple

Lol. I'm sure Apple loves you too...

Re:I love Apple and I believe it (-1)

Anonymous Coward | more than 2 years ago | (#41079075)

Anally, without any lube.

Re:I love Apple and I believe it (-1)

Anonymous Coward | more than 2 years ago | (#41078537)

I don't see how this is a noteworthy story though... In any large retail operation you will have some bad "apples". It also sounds like Apple found out and fired most of them.

You don't see how this is noteworthy?! OK, lemme help you out. It proves:

  • Apple's technology is inferior to what's on offer elsewhere;
  • iOS is a shameless copy of Android and Apple ripped off all their design work from Samsung; AND
  • If you use Apple you are a gay homosexual. Unless you are a girl. In which case you are simply a girl.

Got it?

Re:I love Apple and I believe it (3, Insightful)

Xest (935314) | more than 2 years ago | (#41078641)

To be fair, it does raise questions as to what the fuck the point is in Apple's extremely rigorous and invasive recruitment process such as multiple credit checks etc. though.

If they go to such extremes when hiring but can still get away with the excuse that "Well, this happens in any store", then maybe they could at least stop subjecting potential employees to such an awkward recruitment process, or at least stop pretending the recruitment process in any way improves the quality of employee they hire in their stores.

Re:I love Apple and I believe it (5, Insightful)

LodCrappo (705968) | more than 2 years ago | (#41078879)

the arduous hiring process is actually part of the new employee's conditioning, not really a screening mechanism at all.
making them feel like the accomplished something simply by being hired is an important early step in the corporate mandated mental manipulation.
notice the quote in the article from the disgruntled employee:

"...statistically speaking, it's harder to get a job at the Apple Store than it is to get into some Ivy League schools," he says

This isn't something he just came up with. It's a "fact" he was taught during the indoctrination process, designed to make the iPeons feel like they are somehow special for obtaining a low paying position in retail.

as you pointed out, it's largely ineffective at preventing crappy people from being hired, but that's not what its about.

What are you saying? (1)

SmallFurryCreature (593017) | more than 2 years ago | (#41078955)

That I am NOT special despite it clearly saying so on my corporate mug? Well, DAMN!

Does that also mean all my co-workers are also not special? ALRIGHT!

Re:What are you saying? (1)

VortexCortex (1117377) | more than 2 years ago | (#41079135)

Does that also mean all my co-workers are also not special?

Depends. Do they wear Helmets and/or Depends?

Note: Depends as a Helmet is a dead ringer for "special".

Re:What are you saying? (2)

msauve (701917) | more than 2 years ago | (#41079545)

"That I am NOT special despite it clearly saying so on my corporate mug? "

Don't worry. You're a totally special, unique individual, just like everybody else.

Re:I love Apple and I believe it (2)

erroneus (253617) | more than 2 years ago | (#41079105)

Do you mean when the Navy told me I was among the "best of the best" it wasn't true?! OMG!! I don't know who I am any longer!!!

Hehe... yes. I wish more people realized the simplicity of how things work. It's a classic method and has been used by countless organizations which exist primarily on pride.

Re:I love Apple and I believe it (2)

LodCrappo (705968) | more than 2 years ago | (#41079159)

"best of the best" might have been a stretch, regardless you did a generally dangerous thing that probably helps make my life better, as far as I can tell. It's all a bit murky but that certainly puts you a world ahead of the iPeople in my book and I thank you for your service.

Re:I love Apple and I believe it (1)

Anonymous Coward | more than 2 years ago | (#41078815)

you love a corporation

dumbass

It must be a lie! (1)

Anonymous Coward | more than 2 years ago | (#41078217)

Businesses don't use Apple!

Claims to be a regional issue (1)

Anonymous Coward | more than 2 years ago | (#41078253)

Since when does quoting some bullshit IM conversation count as an "article"?

Anyway, somewhere in that IM transcript was mentioned the possibility that there was a lack of accountability on a regional basis. If anything else in this article is true, then I buy that as the explanation. I know a few ex-Apple-retail-staff and they paint a very different picture. As for the boozing mentioned in the "article", one of my sources told me that so much as a whiff of alcohol on your breath during working hours and you could get terminated instantly. But hey, maybe they're a bit more "lax" in the southwest where the article claims to have its incidents take place. Something about boozing in the desert or something.

Re:Claims to be a regional issue (0)

Anonymous Coward | more than 2 years ago | (#41078321)

one of my sources told me that so much as a whiff of alcohol on your breath during working hours and you could get terminated instantly.

Apple has beer bashes every couple of weeks, and they serve alcohol. They'd probably still can anyone who was drunk while serving a customer, though.

THIS IS NOT NEWS! (3, Insightful)

Tastecicles (1153671) | more than 2 years ago | (#41078265)

People steal from work! News at 11!

This is what infidelity insurance is for!

Re:THIS IS NOT NEWS! (1)

fm6 (162816) | more than 2 years ago | (#41078431)

Your notion of how insurance works is pretty unrealistic. You can't just insure against a potential problem and then consider it a non-issue. If you do, you soon won't be able to afford insurance.

Those Apple stores with their "geniuses" (my scare quotes are based on a less enthusiastic evaluation of their intelligence) are a big selling point for a corporation whose market cap is slightly greater than God's. If one of them is as badly run as this article claims, it's news all right.

Re:THIS IS NOT NEWS! (5, Informative)

Tastecicles (1153671) | more than 2 years ago | (#41078687)

Is it? I've run businesses and if I know one thing about infidelity insurance it's this: they will not pay out if they can show that you saw it coming.

Q: What's the difference between a wage slave and a convicted thief?

A: One of them got caught.

My policy has always been the same: if I catch you thieving, YOU'RE GONE. BOOM! DONE. IMMEDIATELY. From that point you're a trespasser. If you want to fucking argue with that, I've got a bit of CCTV that'll very quickly find its way to Youtube. Do not fuck with me.

Re:THIS IS NOT NEWS! (2)

beerbear (1289124) | more than 2 years ago | (#41078845)

Is it? I've run businesses and if I know one thing about infidelity insurance it's this: they will not pay out if they can show that you saw it coming.

That sounds suspiciously like you two are agreeing.

Re:THIS IS NOT NEWS! (0)

Anonymous Coward | more than 2 years ago | (#41079263)

That sounds suspiciously like you two are agreeing.

it's foreplay.

Now kiss.

To be fair (2)

SmallFurryCreature (593017) | more than 2 years ago | (#41078975)

Genius is a relative term. These sales clerks work in Apple Stores. Compared to their customers, they are most certainly geniuses. People give monster cables a bad rep but compared to Apple cables, they are a BARGAIN! Why yes, a DVI to dsub connector, that be 20 euro please. COME ON! You fall for that, your knuckles are dragging across the floor.

Re:THIS IS NOT NEWS! (2)

smpoole7 (1467717) | more than 2 years ago | (#41079189)

> People steal from work!

Indeed they do. Whether this particular story is accurate, speaking as someone who has run a small business, it's a constant and real problem.

In fact, here's a life lesson, something to keep in mind no matter where you shop: if you go into my store and are waited on by a not-especially-quick employee, you might wonder why I hired him or her. It's simple: because they're HONEST. I'm not looking for Betty Blaze or Stormin' Norman. Just give me someone who'll keep their hands off inventory and their fingers out of the till. I'll put up with some slowness and other irritations.

The price of ignorance... (1, Insightful)

shaitand (626655) | more than 2 years ago | (#41078277)

'Customers may have also lost their data if they weren't polite when coming in for a repair, or the 'Genius' help may have been intoxicated."'

Sorry but this ranks right up there with having gf or self porn copied off your systems. Should the tech be doing this stuff? Of course not. That doesn't mean you shouldn't own your own responsibility for your bad attitude or incompetence. This is no different than getting spit in your food if you are the ass who shows up 5 mins before closing or you condescend to the people making your food.

Sorry, if you want to be dick, snarky, or a condescending prick you deserve what karma serves you.

Re:The price of ignorance... (4, Insightful)

drinkypoo (153816) | more than 2 years ago | (#41079499)

Sorry, if you want to be dick, snarky, or a condescending prick you deserve what karma serves you.

Sorry, you only have the options to take my money or not, you don't have the option to fradulently offer but not deliver goods or services.

Re:The price of ignorance... (5, Insightful)

Cederic (9623) | more than 2 years ago | (#41079501)

Willful destruction of data is illegal in the UK. I don't care much of a cock I am to someone in a store, they break the law if they delete the data off my hard drive.

This is no different than getting spit in your food

You may think that's acceptable. I do not. I've worked in a restaurant and I'd expect any member of staff to get sacked if they tried that.

There are excellent ways of dealing with difficult, rude or tardy customers. Breaking the law and illegally abusing them are not excellent ways.

Don't be a cock.

Stores... Really? No... Really?! (3, Funny)

theshowmecanuck (703852) | more than 2 years ago | (#41078307)

Is this how bad the hype on freakin' Apple is getting? The fanboys and girls just can't get enough so that now they're all hyped on reading reviews on the fucking stores? Stores? It isn't enough we have to endure sanctimonious drivel about how cool their iWhoGivesAFuck is, now we have to endure commentary on their stupid fucking stores. Get a grip people. What's next? Are they going to start writing essays on the possible ways Wozniak washes his balls?

Re:Stores... Really? No... Really?! (0, Troll)

Anonymous Coward | more than 2 years ago | (#41078377)

Then don't read the articles. There are Apple enthusiasts on /. that would find it interesting. Since when /. become an cesspool of iHating fanboys like you?

Re:Stores... Really? No... Really?! (0)

Anonymous Coward | more than 2 years ago | (#41078457)

i don't hate Apple, but i do hate powerful corporations who abuse their employees, our legal system, and even the ignorance of their own customers in the name of greed. turns out I do hate Apple.

Re:Stores... Really? No... Really?! (-1)

Anonymous Coward | more than 2 years ago | (#41078571)

You just described about every major corporation out there. That being said, you hate Apple simply because you're an iHater.

Re:Stores... Really? No... Really?! (5, Interesting)

JaredOfEuropa (526365) | more than 2 years ago | (#41078683)

This story is actually relevant; anyone using Apple products may have dealings with these stores at some point. If there are similar shenanigans going on at McDonalds, Fry's or other well known chains (and I am sure that there are), then there's a news item. Nothing world shaking, just interesting.

If you think this is an example of how bad the Apple hype is getting, then you have no idea. Head over to Apple fan sites for any or all of the following:
- Review of an iPhone, with a lengthy description on the orgasmic joy of taking an iPhone out of its packaging.
- An exited article about rumours on what the new iPhone's dock connector is going to look like.
- Pictures of "leaked" parts intended of the new iPhone 5, such as the logic board, the battery, and said dock connector. Popular enough to prompt criminals to circulate these pictures in a PDF that has been infected with some malware.
- "Apple working on red iPhone bumper".
All actual articles taken from Apple fan sites. Not quite up there with Woz' balls, but still...

Re:Stores... Really? No... Really?! (4, Funny)

VortexCortex (1117377) | more than 2 years ago | (#41079177)

Popular enough to prompt criminals to circulate these pictures in a PDF that has been infected with some malware.

To be fair, one can hardly construct a PDF that doesn't infect computers with malware.
Adobe's razor: Never attribute to malice that which is adequately explained by vulnerability.

Re:Stores... Really? No... Really?! (0)

Anonymous Coward | more than 2 years ago | (#41079427)

You owe me one new coffee free shirt sir...

Re:Stores... Really? No... Really?! (0)

Anonymous Coward | more than 2 years ago | (#41079351)

This story is actually relevant; anyone using Apple products may have dealings with these stores at some point.

And anyone who isn't doesn't give a fuck. Get this shit off my news.

Re:Stores... Really? No... Really?! (2)

Cederic (9623) | more than 2 years ago | (#41079511)

This story is actually relevant; anyone using Apple products may have dealings with these stores at some point.

That would only be relevant if every other fucking electronics store on the planet didn't suffer the same issues.

Idiotic cunts work in retail. Get used to it. Don't blame Apple for this one.

Re:Stores... Really? No... Really?! (0)

Anonymous Coward | more than 2 years ago | (#41079339)

No, but I've read somewhere that he washes his apples.

This is a story?! (5, Interesting)

Anonymous Coward | more than 2 years ago | (#41078367)

So, I broke Slashdot tradition and read TFA.

Short version:

This store was staffed by, and managed by, a bunch of power-mad dicks who were all either fired or left. Several employees were caught stealing or scamming the system, and fired and forced to pay for what they stole, and now the system is harder to scam.

Isn't that how it's supposed to work? Bad people are forced out, and system is improved to limit the behavior of bad actors? I mean, I get it, we all hate Apple, (STEVE JOBS WAS AN EVIL THIEF!) but I don't quite see the story here. Tellingly, the main storyteller, "Ronald" is still unemployed, presumably because his past references are something to the effect of "this guy stole our stuff and abused our customers" and now trying to get some some of satisfaction by trashing his employer for not stopping him from being a huge dick?

Re:This is a story?! (0)

Anonymous Coward | more than 2 years ago | (#41078465)

Could be Gzmodo's strange slant at work, but Ronald comes across as being an unstable and bitter obsessive. Doesn't mean he's wrong. Does suggest an agenda.

Re:This is a story?! (1)

sessamoid (165542) | more than 2 years ago | (#41078653)

Could be Gzmodo's strange slant at work, but Ronald comes across as being an unstable and bitter obsessive. Doesn't mean he's wrong. Does suggest an agenda.

The fact that he is a bitter obsessive is a pretty strong indication that he was in the wrong, as well has having an obvious agenda.

Considering the premium on Apple Hardware (2)

SmallFurryCreature (593017) | more than 2 years ago | (#41078987)

Couldn't Apple have payed their wage slaves better so they wouldn't want to risk their jobs by thieving?

Also, Apple has very invasive hiring practices with the excuse to stop bad Apples. Doesn't work at all it seems, so why the invasive hiring practices?

Re:Considering the premium on Apple Hardware (1)

gnasher719 (869701) | more than 2 years ago | (#41079045)

Couldn't Apple have payed their wage slaves better so they wouldn't want to risk their jobs by thieving?

Psychology works against you. Most criminals are notoriously bad at evaluating the consequences of their actions, so the risk of losing their jobs doesn't come into it. The other problem is that the more you give a person, the more they will think that they deserve to get. If paying more would help, then there would be no dishonest CEO anywhere in the world.

Also, Apple has very invasive hiring practices with the excuse to stop bad Apples. Doesn't work at all it seems, so why the invasive hiring practices?

Where do you get this information about "invasive hiring practices" from?

Scandalous (3, Insightful)

roman_mir (125474) | more than 2 years ago | (#41078401)

The gluttony. The vanity. The greed. The envy. The fear. The partying. The debauchery. The sex. The humanity.

We have it all.

Apple geniuses.

---

How is that for a commercial?

Genius bar my ass. (1)

outsider007 (115534) | more than 2 years ago | (#41078461)

Those are the worst bartenders in town. A genius would know to stock up on vodka.

Re:Genius bar my ass. (1)

jo_ham (604554) | more than 2 years ago | (#41078725)

I can't drink vodka. It's just nasty.

Now, a nice drop of whiskey might go down more smoothly.

Disgruntled ex-employees (0)

Anonymous Coward | more than 2 years ago | (#41078467)

Seems that the "whistle-blowers" in this case have been found and fired by Apple quite a while ago, the main one telling us how bad he was still unemployed for obvious reasons.

All that is left is sour grapes for being a lying-thieving-drugtaking-douche at work and being caught.

STOP PRESS (0)

Swampash (1131503) | more than 2 years ago | (#41078483)

Gizmodo posts hysterical article about Apple!

With great power comes... (1)

XiaoMing (1574363) | more than 2 years ago | (#41078615)

.... great douchebaggery.

How is this any different than the Geeksquad v1.0 fiasco where they were systematically violating privacy rights and stealing porn [slashdot.org] ? There may be a difference as far as who was on the short end of the stick (as far as my porn stash vs. Apple's iPod stash), but regardless, it's a pretty classic case of giving low level workers high level authorization, without the proper regulations/oversight in place (think about the recent photos of morons stepping on the food they've prepared, etc.)

Generally, worst-case scenario is that a bartender or waiter hooks their buddies up with free drinks. But as TFA suggests, Apple didn't seem to set the bar too high when picking who would watch over its top-shelf product.

No problems in the UK (1)

pointyhat (2649443) | more than 2 years ago | (#41078655)

They don't sell anything here.

All they do is polish stuff that kids have wiped McDonalds all over and feel important.

Apple not heaven (0)

Anonymous Coward | more than 2 years ago | (#41078813)

So it turns out Apple store employees aren't angels, sounds like every other tech store

Musical Corporate Roles (1)

moniker127 (1290002) | more than 2 years ago | (#41078957)

-Apple now more valueable than microsoft
-Apple patent trolling samsung like a champ
-Apple stores being reported as corrupt

Apple has taken microsoft's place as dominant bully in the pc market, and microsoft seems to be fading quickly into a still important but not exciting company, like IBM.
So who is the new apple? We need a rebel alliance, right? Well, maybe this will finally be the year of the linux desktop.
But.... probably not.
Unless we get something radically new, we're going to keep up this trend of pc design stagnation that we established around the turn of the millenium for many years to come.

This isn't just Apple... (1)

crow_t_robot (528562) | more than 2 years ago | (#41079119)

...this is retail America. This happens at every retail chain and it only gets attention here because it's Apple.

Ronald and Jake and the Aluminum Demigod (2)

dgharmon (2564621) | more than 2 years ago | (#41079203)

Do Ronald and Jake seriously expect us to believe any of this and won't go public with their real identity out of fear as to what Apple would do. Unless they and Gizmodo name names this entire story is worthless ....

Only good experiences from real Apple stores (3, Informative)

MichaelSmith (789609) | more than 2 years ago | (#41079215)

But. My wife's macbook came from Computers Now in south Melbourne [compnow.com.au] . When it started running slow we took it back to the store. They dragged their heels on the job and I eventually decided to take the machine back. The computer they returned to me had a different metal top cover which was badly scratched. They faked up the sheet which I signed which had purportedly shown the damage when I dropped the laptop off. We argued with them about it but eventually had to accepted a damaged and not repaired computer.

And the Apple store in Doncaster fixed the problem (a broken SATA cable) for 30 bucks as well as upgrading the OS. It took one day.

Re:Only good experiences from real Apple stores (1)

nitio (825314) | more than 2 years ago | (#41079525)

Always have copies of everything you sign. And by copy I mean: (1) have them print both forms (2) check they're exactly the same - yes, it takes time (3) have all copies signed by you AND THEM AS WELL.

Been there done that. Avoided ridiculous faked sign-off sheet on a repaired microwave. Not sure who got the short stick of the blame but I got my microwave back and not the piece of shit they're were trying to give me.

How much were they making? (-1)

Anonymous Coward | more than 2 years ago | (#41079233)

Where they making a decent living off your paycheck? If so, they should have thrown the book at them. And by decent I mean they could actually like on their own and support themselves and a family off of a 40 hour work week.

Where they making Minimum wage, close to it or below the median income for that job? If so, you got what you paid for, next time pay them right and you might not have this problem as much.

I don't know about most, but I work to live, I don't live to work. And any of these places that exploit their employs instead of employing them and paying them for it, they deserve to get taken advantage of and I have no sympathy for them on the contrary, I think it is a travesty when they aren't taken advantage and ripped off by the people they rip off and take advantage of.

Wondering how long till stories like these about Walmart start flooding out. Sam Walton's company may have lived on, but his dream died with him. For that place, even a lot of the managers see it as just a "Better than nothing" option right now. At least out here at the one I am working at. Over half the 500+ people working there is part time and it takes about an act of congress to get a full time position and most of them are salaried so they want you as many hours as they can get you then. Asked a manager about how hard is it to support yourself on your own working out there, they told me I would have to apply for low income housing to stand a chance of that.

Captcha: Humility

Simple solution (0)

Anonymous Coward | more than 2 years ago | (#41079421)

http://www.hackintosh.com/

Tips for employee fidelity (1)

Compaqt (1758360) | more than 2 years ago | (#41079431)

Anybody want to share any tips? What are the checks & balances that can help detect problems such as those in the article?

Re:Tips for employee fidelity (1)

Anonymous Coward | more than 2 years ago | (#41079551)

My uncle owns a small electronics store.
A couple of years ago he had a serious problem with stuff being stolen / declared "broken" and "replaced", and he suspected the employees being behind it. He found a very effective solution:
Inform all employees that the store is having a problem with theft and vandalism. Do not accuse them, make it sound like it's the "customers". Tell them to keep an eye out. Install a couple of surveillance cameras (most of them can be fake). Hang around the store more often yourself for a couple of weeks. Make sure they notice that they are now much more likely to be caught, and that you - seemingly believing it was not the employees doing it - would be seriously angry if it turns out it is.
Not sure what to do about messing with the customers' devices though.

Not limited to Apple Stores (0)

Anonymous Coward | more than 2 years ago | (#41079449)

This article is a bit unfair to Apple- the issues in this article extend to many retail stores, not just Apple. Heck, I worked at a chocolate store in college and saw many of the same things. But, I guess Apple anything gets page views.

In addition, there is no federal law banning discrimination based on sexual orientation, so the article is incorrect about that.

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