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Stubborn Intel Graphics Bug Haunts Ubuntu 12.04

timothy posted about 2 years ago | from the stupid-ghosts dept.

Bug 320

jones_supa writes "The current long-term support version of Ubuntu (12.04) has been experiencing a remarkably tough-to-crack and widely affecting bug related to laptops using an Intel graphics solution. When the lid is closed, every now and then the desktop freezes and only the mouse cursor can be moved. Compiz is usually found hung in the process, switching to a VT afterwards works. The Freedesktop guys are also informed. Have Slashdotters been bitten by this bug and possibly could offer some detective work to help the OSS community find and apply the correct fix?"

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320 comments

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What they are actually reporting an Issue. (4, Insightful)

jellomizer (103300) | about 2 years ago | (#41398093)

I have been reporting that problem for a while, but they just assume that I am an idiot who just doesn't know how to use a computer.

Re:What they are actually reporting an Issue. (4, Informative)

Funk_dat69 (215898) | about 2 years ago | (#41398141)

Yeah, this issue has been around long before 12.04. Glad its getting some attention. My workaround was to switch to a different distro. :)

Re:What they are actually reporting an Issue. (4, Interesting)

riondluz (726831) | about 2 years ago | (#41398605)

Tho I prefer E17 to compiz I have CCM running on a toshiba that had this problem. The only fix (for me) that i found is to enable screen-locking.

It brings up the login dialog and restores the desktop

Re:What they are actually reporting an Issue. (1)

JOrgePeixoto (853808) | about 2 years ago | (#41398807)

Tho I prefer E17 to compiz I have CCM running on a toshiba that had this problem. The only fix (for me) that i found is to enable screen-locking.

It brings up the login dialog and restores the desktop

My screen locks after suspend, and it doesn't fix the problem for me.

Re:What they are actually reporting an Issue. (1)

Lumpy (12016) | about 2 years ago | (#41398667)

Exactly. my whole family abandonded Ubuntu when they did the Unity thing. Happy putting along on Fedora now.

Re:What they are actually reporting an Issue. (-1)

Anonymous Coward | about 2 years ago | (#41398703)

Yeah...you're completely full of shit. Maybe you did, your whole family certainly didn't. That was just an embellishment in order to make a point.

Re:What they are actually reporting an Issue. (0, Offtopic)

Anonymous Coward | about 2 years ago | (#41398783)

All things considered, I'd rather embellish like him, than be an asshole like you.

Re:What they are actually reporting an Issue. (2)

macbeth66 (204889) | about 2 years ago | (#41398961)

Actually, you might be right about him. But that is actually the case in my family. Kids went to Mac, which they griped about for other reasons, my wife, who prefers the old gnome, went back to XP, I'm using KDE and my mother ( 77 ) is just learning KDE. She came from an XP machine. I did put the icons ( about a dozen or so of them ) for her favorite programs right on the desktop. So, Ubuntu lost 60% of the users in my family because of Unity.

Just say no to Unity

Re:What they are actually reporting an Issue. (1)

fbobraga (1612783) | about 2 years ago | (#41399053)

The same here :P

Re:What they are actually reporting an Issue. (2)

JOrgePeixoto (853808) | about 2 years ago | (#41398737)

Yeah, this issue has been around long before 12.04. Glad its getting some attention.

My Core i3 laptop didn't have this problem before 12.04. It appeared with 12.04.

Re:What they are actually reporting an Issue. (1)

macbeth66 (204889) | about 2 years ago | (#41398999)

Same here. I had the lid issue, crashing programs and it would not play nice with my KVM box. I switched to KDE and after a few upgrades the lid and KVM issues went away. I still have an occasional issue with crashes. xfce seems to be a little more stable.

Re:What they are actually reporting an Issue. (1)

cpricejones (950353) | about 2 years ago | (#41399101)

My workaround was to go back to 11.10 :\

Re:What they are actually reporting an Issue. (5, Funny)

muszek (882567) | about 2 years ago | (#41398189)

I have been reporting that problem for a while, but they just assume that I am an idiot who just doesn't know how to use a computer.

Have you tried turning it off and on again?

Re:What they are actually reporting an Issue. (0)

Anonymous Coward | about 2 years ago | (#41398975)

Well, then is it plugged in?

Re:What they are actually reporting an Issue. (5, Insightful)

Anonymous Coward | about 2 years ago | (#41398255)

but they just assume that I am an idiot who just doesn't know how to use a computer.

And this is why Linux will never be more than just an "alternative" desktop OS. Because its user base is always assumed to just KNOW how everything works, and if you pose a question that some neckbeard thinks is "stupid", he'll let you know it, and you'll be the focal point of mockery and derision. Linux needs to stop being that exclusive club for the cool kids and know-it-alls and start being a more user-oriented (rather than developer-oriented) community.

The Linux community needs a drastic culture-change before it's ready to compete on any meaningful level with Windows and OS X.

Oh, and I WILL be modded down for this, and it WILL validate my point even more.

Re:What they are actually reporting an Issue. (2, Insightful)

Skapare (16644) | about 2 years ago | (#41398339)

Problems like this are the result of closed drivers. Hardware manufacturers need to make their hardware interfaces open (keeping internal firmware closed is OK in this regard) and need to make all code that runs in the host CPU anywhere all open source.

Re:What they are actually reporting an Issue. (5, Informative)

Anonymous Coward | about 2 years ago | (#41398389)

Except this Intel driver IS open source.

Re:What they are actually reporting an Issue. (1)

Anonymous Coward | about 2 years ago | (#41399015)

Except for the generation that they licensed from PowerVR...

Re:What they are actually reporting an Issue. (-1)

Anonymous Coward | about 2 years ago | (#41398455)

That's nice, but you completely missed the point. Nobody else is to blame for the arrogance and hostile anti-end-user attitudes of the Linux community. You can't pass the buck on THAT bug report.

Re:What they are actually reporting an Issue. (-1)

Anonymous Coward | about 2 years ago | (#41398695)

look at this shittard, the driver is open source LOL you validate the point about mongoloids using linuz

Re:What they are actually reporting an Issue. (1)

DigiShaman (671371) | about 2 years ago | (#41398709)

Depends on the hardware and feature set. Often GPU technology includes quite a bit of cross pollinated intellectual property (patented) that can't be released to the open. Also the manor in which the GPUs are programmed provide a key advantage that nVidia and AMD do not want to reveal. It's one thing to sell high performance silicon, it's quite another to have trade secrets that optimize it really well.

Re:What they are actually reporting an Issue. (3, Funny)

Anonymous Coward | about 2 years ago | (#41399075)

Wow I didn't know GPUs were programmed in a manor ! How big are the grounds ? Do they have servants too ?

Re:What they are actually reporting an Issue. (1)

jbo5112 (154963) | about 2 years ago | (#41398951)

I have had rather few problems with NVIDIA chips and their closed source driver. VDPAU was buggy w/ Compiz and 256MB video RAM (now works except for low RAM issues), and I have to turn off desktop effects in KDE with a GeForce Go 6150. That's about it. Intel has given me a lot of problems with video drivers over the years, despite drivers being open source, and I always avoid them.

Open source drivers have no reason to be better than closed source drivers with good support. In fact, closed source drivers can contain technology licensed from other companies that they may not have the rights to release under the GPL (e.g. NVIDIA signed a deal with SGI several years ago).

Re:What they are actually reporting an Issue. (1)

h4rr4r (612664) | about 2 years ago | (#41399039)

Try watching flash with an NVIDIA card. Youtube is blue. NVIDIA blames Adobe who blames NVIDIA.

There is a ppa with a patch that fixes it, but as typical commercial vendors rather blame anyone else than fix the bugs.

Re:What they are actually reporting an Issue. (1)

Jeppe Salvesen (101622) | about 2 years ago | (#41398967)

Not exclusively. (And in this case not at all since the Intel driver is open)

Bug-reporting is extremely important if you actually want to provide a high-quality product. Bug-reports can be seen along two axes.


  1.  
  2. Whether your product is understandable to the user. If people consistently make mistakes , you've got a design issue somewhere. The usage of the product is obviously not sufficiently clear, or the documentation is not sufficient etc etc etc.
  3. Whether your product has bugs. In this case, getting a clear description of how you can reproduce the bug is key. These "submit error" pop-ups are popular for a reason - they can submit log files and stack traces, core dumps etc etc.

And some bugs are just plain hard to fix. They may also be a manifestation of a design issue, and those are rarely trivial to fix. I hope Ubuntu gets this sorted soon.

Re:What they are actually reporting an Issue. (1)

Robert Zenz (1680268) | about 2 years ago | (#41398411)

Linux needs to stop being that exclusive club for the cool kids and know-it-alls and start being a more user-oriented (rather than developer-oriented) community.

Oh don't worry, that's already well underway with Gnome3, Unity, Ubuntu and Android. ... And it sucks badly for those who know what they're doing.

Re:What they are actually reporting an Issue. (1, Insightful)

h4rr4r (612664) | about 2 years ago | (#41398443)

You won't be modded down on modern slashdot but you should be.

What you are saying is not Insightful nor Interesting. It is blindingly obvious. If users want hand holding, they will have to pay for it like they do with OSX and Windows.

Re:What they are actually reporting an Issue. (4, Insightful)

Robert Zenz (1680268) | about 2 years ago | (#41398489)

As far as I know, you don't get hand-holding with a purchase of Windows. Not sure about OSX.

Re:What they are actually reporting an Issue. (1)

h4rr4r (612664) | about 2 years ago | (#41398563)

Sure you do, call the vendor they have support lines. Often the OEM handles it instead of MS though.

Re:What they are actually reporting an Issue. (4, Informative)

Lumpy (12016) | about 2 years ago | (#41398861)

So do the same with linux, you can call red hat and pay them. or any other linux support company... there are tons to choose from. Linuxcare, redhat, Emperor, etc...

Just like Microsoft and OSX. because they dont give you tech support for free. MSFT requires a credit card, Apple does too if you dont pay for applecare...

Oh wait, we cant compare that way, it would be fair and balanced... we cant have that....

Re:What they are actually reporting an Issue. (2)

h4rr4r (612664) | about 2 years ago | (#41399007)

I honestly though they included that in the sale of the OS.

Then yes, the user should call Canonical and hand over the CC.

Either way asking in forums is not proper support and GP should not complain about free support. Beggars not being chosers and all.

Re:What they are actually reporting an Issue. (2)

Psyborgue (699890) | about 2 years ago | (#41399189)

If you make a Genius appointment at your local apple store they will help you -- even without apple care.

Re:What they are actually reporting an Issue. (0)

Anonymous Coward | about 2 years ago | (#41398871)

Vendor says call MS.

MS says call Vendor.

Dell lost a *huge* sale mainly because of this and the fact their hardware wasn't up to the task.

Of course a buddy of mine conferenced MS to the Vendor so they could blame each other directly.

I now use OS-X. It's full of bugs, at least one vaguely like the one in this article. They mostly don't get fixed.

Of course one time I got up to third level support with a printer issue and I mentioned a bug in address book that bothered me. I didn't even make a formal bug report, just mentioned it. In the next release it was fixed. So sometimes you get someone to pay attention to you.

Because of Apples recent behavior, I'm going to switch back to using Linux on my desktops as they get upgraded.

Re:What they are actually reporting an Issue. (1)

amirishere (2651929) | about 2 years ago | (#41398785)

Yes yes, no hand holding. Now the system ain't gonna boot itself. You'll have to write that part of the kernel yourself.

What I am trying to point out is that hand holding is relative. Of course there is less hand holding in Linux but that doesn't mean that there is none. Each of the tools that we use and don't have to write is a sort of hand holding. The Firefox browser, the nautilus browser, the gedit text editer and so on are all great helpers.

Granted Linux can be more helpful, with more wizards for example for setting up networks for example, but it's not, mostly because we haven't paid for it, either with our time or with money. The good thing about paying with money is that it can be aggregated into a large effort. For example if we somehow put a bounty on the mentioned bug the fix scripts would be rolling in.

Re:What they are actually reporting an Issue. (1)

h4rr4r (612664) | about 2 years ago | (#41398825)

Because the folks that know how to do that don't want wizards. This is a computer not a fucking magic kingdom. I would much rather edit the text file then guess what home network vs business network means in some wizard.

Re:What they are actually reporting an Issue. (1)

VGPowerlord (621254) | about 2 years ago | (#41399129)

Because the folks that know how to do that don't want wizards. This is a computer not a fucking magic kingdom. I would much rather edit the text file then guess what home network vs business network means in some wizard.

At the very bottom of that dialog, it tells you this:
"if you aren't sure, select Public network."

What does selecting "Public" do? As far as I can tell, it does nothing. Home activates local network file and printer sharing for that adapter. Work asks you to connect to an Active Directory domain.

Windows configures your network device to use DHCP IPv4 and stateless address autoconfiguration IPv6 regardless of which you choose; if you want manual IPv4 or IPv6 addresses, you're going to have to go configure them manually anyway.

Re:What they are actually reporting an Issue. (-1, Offtopic)

olivier69 (1176459) | about 2 years ago | (#41398449)

Oh, and I WILL be modded down for this, and it WILL validate my point even more.

Good strategy for your karma, but now I can say your point is INVALID.

Re:What they are actually reporting an Issue. (2)

serviscope_minor (664417) | about 2 years ago | (#41398457)

but they just assume that I am an idiot who just doesn't know how to use a computer.

  And this is why Linux will never be more than just an "alternative" desktop OS.

Every time I've tried to get help for something commercial, they assume I'm an idiot who doesn't know how to use a computer. It's a fair assumption, since it is statistically correct.

Linux needs to stop being that exclusive club for the cool kids and know-it-alls and start being a more user-oriented (rather than developer-oriented) community.

Why, what would that get us except more of Gnome3, Unity and Wayland? I rather like Linux: what benefit would it bring to have more users who aren't capable of contributing back on board?

Hardware drivers possibly, but it's not exactly hard to get good hardware which runs Linux excellently already.

Re:What they are actually reporting an Issue. (-1)

Anonymous Coward | about 2 years ago | (#41398471)

Did your mother take your Apple 2 plus away from you when you were a child?

Re:What they are actually reporting an Issue. (1)

Anonymous Coward | about 2 years ago | (#41398649)

Linux needs to stop being that exclusive club for the cool kids and know-it-alls and start being a more user-oriented (rather than developer-oriented) community.

Its success is base on the fact that it is developer-oriented and therefore attract developers. Drive the developer away, bring the flock of clueless and who is going to write the software? Why do you wish to kill Linux?

Oh, and I WILL be modded down for this, and it WILL validate my point even more.

The moderation is irrelevant, your comment alone prove that you don't know shit. Go tell other how they should do their work elsewhere.

Re:What they are actually reporting an Issue. (0)

Anonymous Coward | about 2 years ago | (#41398867)

Hey, what a great idea, let's say "FUCK THE USERS" and just make everything developer-friendly. Then we'll have a software platform with millions of programs but nobody who wants to use them! The developers will beat a path to our door!

tl;dr Sarcasm. You're a fucking idiot.

Re:What they are actually reporting an Issue. (1)

dvaldenaire (52153) | about 2 years ago | (#41398691)

over-generalisation... i've helped some totally clueless (bordering to aolish) users without being even gently ironic. As if support from windows guys was always free from sarcam !

oh, wait... isn't that you call trolling ?

Re:What they are actually reporting an Issue. (0)

Anonymous Coward | about 2 years ago | (#41398795)

Odd that Linux is used more in servers than any other.

Or did you mean as a "desktop OS for the masses.

Because I dont see OSX or Windows on the computers at NASA.....

Re:What they are actually reporting an Issue. (-1)

Anonymous Coward | about 2 years ago | (#41398851)

Yes, but who cares? You're correct. Arrogant neck-beard coder's and old man libertarian command line know-it-all's always think they have the only 'real' computer experience worth anything.

Re:What they are actually reporting an Issue. (2)

JOrgePeixoto (853808) | about 2 years ago | (#41398993)

but they just assume that I am an idiot who just doesn't know how to use a computer.

And this is why Linux will never be more than just an "alternative" desktop OS. Because its user base is always assumed to just KNOW how everything works, and if you pose a question that some neckbeard thinks is "stupid", he'll let you know it, and you'll be the focal point of mockery and derision.

Some Linux users are like that. But it seems to me that askubuntu.com is quite newbie-friendly.

Oh, and I WILL be modded down for this, and it WILL validate my point even more.

Yeah, right.

Re:What they are actually reporting an Issue. (2)

macbeth66 (204889) | about 2 years ago | (#41399093)

I have never found that to be particularly true. Yeah, there have been the occasional a**holes, but surprisingly far fewer than with MAC. What a smug self-righteous bunch of turds. As for Windows, there are just so many people using it, that fixes and/or work arounds are found rather quickly. With Windows, skill level varies so much, that the level of expected understanding is quite low.

As for modding you down, when you speak out your *ss and hide behind A/C, what do you expect? However, I see that you have been modded up to 5, Insightful. I bet now you wish you had the balls to stand up and publicly state your case.

Re:What they are actually reporting an Issue. (2)

mcgrew (92797) | about 2 years ago | (#41399165)

And this is why Linux will never be more than just an "alternative" desktop OS.

No, the reason it will never be more than an alternative OS is because nobody but us nerds have ever heard of it. Windows and iOS have million dollar ad budgets, Linux doesn't.

Because its user base is always assumed to just KNOW how everything works, and if you pose a question that some neckbeard thinks is "stupid", he'll let you know it, and you'll be the focal point of mockery and derision.

That hasn't been my experience. I found that if I asked a legitimate question politely, I'd almost always get a good answer, whether asking in a slashdot comment, help board, or even from my own site I'd get helpful emails from readers.

OTOH I have seen idiots come up with "WTF?? Where's the C: drive in this stupid OS?" I say idiot because you'd be incredibly stupid to expect anything but "RTFM n00b" from a question posed like that. Say "I'm confused, I have two drives in this machine, how do I find them? Thanks." and you'll almost always get a good answer.

When you call a proprietary help desk that have to politely answer questions asked impolitely or even insultingly -- it's sales and money to them. If you're used to getting answers to rude questions, don't bother asking Linux questions until you learn to behave like an adult.

Oh, and I WILL be modded down for this, and it WILL validate my point even more.

Wrong, n00b. You're sitting at +4 right now, as an AC and you started at 0. It's perfectly understandable why you get dissed.

Re:What they are actually reporting an Issue. (2)

whistlingtony (691548) | about 2 years ago | (#41398333)

ditto... bug report submitted, nothing done on it. grumble!

Re:What they are actually reporting an Issue. (2)

Joce640k (829181) | about 2 years ago | (#41398707)

I have been reporting that problem for a while, but they just assume that I am an idiot who just doesn't know how to use a computer.

Aren't they XKCD/806 compliant?

Re:What they are actually reporting an Issue. (3, Interesting)

Kelerei (2619511) | about 2 years ago | (#41398879)

I have been reporting that problem for a while, but they just assume that I am an idiot who just doesn't know how to use a computer.

I'm guessing that, in their eyes, you didn't ask your question in the proper form [catb.org] .

(I don't necessarily agree with all of ESR's points myself, but his essay is kind of like a creed that the OSS Folks That Matter religiously follow -- so, like it or not, you have to follow it too.)

Re:What they are actually reporting an Issue. (1)

Anonymous Coward | about 2 years ago | (#41399107)

Same here!!! I keep reporting the same issue, and as well, when the lid is fully closed, the keyboard and touchpad also stop working. :-)

Yep (-1)

Anonymous Coward | about 2 years ago | (#41398127)

Get rid of Compwiz. It adds nothing to experience except a faster draining battery.

Re:Yep (3, Funny)

TechMouse (1096513) | about 2 years ago | (#41398233)

PATIENT: Doctor! Doctor! It hurts when I do this...

DOCTOR: Well stop doing that then.

Ah, the old ones...

Bug hunt? (-1, Troll)

Klync (152475) | about 2 years ago | (#41398137)

Ubuntu

... There's your problem right there. Now that I found it, do I get a prize? How did packages with this bug ever get stamped "LTS"?

lol 956 gtfo (-1)

Anonymous Coward | about 2 years ago | (#41398159)

the 965 is from what ? late 2003?
seriously yall need to upgrade and quiet bothering the devs with your problems they have bigger issues to fix then your broken old pc

Dell Netbooks do this (2)

Urban Garlic (447282) | about 2 years ago | (#41398191)

I have this issue on my Dell mini netbook, it's one of the older ones that actually shipped with Ubuntu back in early 2010.

The problem seemed to gradually get worse for a while, and at one point the graphical start-up screen stopped working, and the thing just booted in text mode. The most egregious symptoms went away with the most recent kernel update, but it's hard to tell if the hang-on-wake problem is actually fixed, because it was intermittent anyways.

I can confirm this (1)

Anonymous Coward | about 2 years ago | (#41398195)

Lenovo Thinkpad x121
with Kernel 3.2.xxx one out of 10 times after opening the lid
with Kernel 3.4, 3.5 every second or third time

bug (1)

Anonymous Coward | about 2 years ago | (#41398201)

hopefully this issue is fixed in october with ubuntu 12.10

Irony (1)

Anonymous Coward | about 2 years ago | (#41398203)

While their devs are busy breaking everything in sight - they ask the community to fix the bugs lol

Its not like we don't report these bugs, but the response is usually as thus:
"ATI sucks, use nividia!"
"nvidia sucks, use ATI!"
"its not our fault, they should release their sources!"
"you're doing it wrong"
and the best: "works for me!"

Re:Irony (1)

aliquis (678370) | about 2 years ago | (#41398345)

Thing is this isn't neither of ATI or Nvidia. They sources are released.

And well.. Obviously it doesn't work for them either and if everyone are doing it wrong maybe there's something wrong in the dist ;)

Re:Irony (1)

rolfc (842110) | about 2 years ago | (#41398419)

I have this problem on a HP desktop-machine with Nvidia-graphics. It does not appear om My thinkpad X220 with intel graphics.

Re:Irony (2)

h4rr4r (612664) | about 2 years ago | (#41399081)

Then it is probably another similar bug, but not the same one. When folks like you add "I have this bug too, but everything else is different!" Then you are just adding more noise to the signal that is the bug report.

You have a different problem, it might look similar, report a new bug. Supply the requested information.

Re:Irony (3, Interesting)

Robert Zenz (1680268) | about 2 years ago | (#41398559)

I have to defend the "Works For Me"-closing. It is *very* hard to track bugs which are not showing up on your machine (or any test machine). You never know exactly what that user has already done to the machine prior to the bug occurring and it's hard to get additional information. While it for sure sucks if you get that response, the immediate reaction should be "well, how can I help you find this" and not "I still have that problem" as it happens many times. Also many bug reports which are closed with "works for me" never received any attention from the reporter after reported.

Wow! Common bug reports get front-page stories! (4, Funny)

CajunArson (465943) | about 2 years ago | (#41398205)

How about this one:
    KDE 4 has issues with displaying changes made to files in Dolphin. Sometimes the changes show up fine, other times they don't and you have to refresh manually.

Oh and... "Ubuntu" because that magic word has to be inserted for Slashdots "editors" (and I use the term loosely) to care.

There! Now give me a front-page story!

Re:Wow! Common bug reports get front-page stories! (2)

serviscope_minor (664417) | about 2 years ago | (#41398483)

How about this one:

For better or worse, ubuntu is the most popular distribution and Intel is the most popular vendor of graphics chips. I would say that this is a bug affecting a very substantial portion of the user base.

Re:Wow! Common bug reports get front-page stories! (1)

Artifakt (700173) | about 2 years ago | (#41398797)

If it's KDE 4 and Dolphin, shouldn't you say Kubuntu? I've got the same issue, although I've just gotten used to hitting the F5 for reload. I can confirm that a variety of external programs that change or create files still result in Dolphin not updating, i.e. I see it when using Dolphin to create files and folders, or even using cat from the command line, or after deleting files I've just burned using the file management available internally in K3B, and so on.

And this is why... (4, Funny)

ilsaloving (1534307) | about 2 years ago | (#41398241)

And this is why I use a Mac. I don't have to worry about any of that unreliable unix-y stuff and shoddy quality from Intel!

Congratulations (1)

Anonymous Coward | about 2 years ago | (#41398281)

Congratulations, you are a typical consumer, and have no interest in this computer nerd stuff. Bravo! (Crowd cheers.)

Re:Congratulations (1)

Anonymous Coward | about 2 years ago | (#41398433)

Woosh....!

Re:And this is why... (0)

Anonymous Coward | about 2 years ago | (#41398417)

Dude .. they're having issues with hardware and software working together .. OS X has issues with displaying windows (which btw it he main job for any windows like desktop manager) ..

and now the appropriate quote: And this is why I dont use a Mac.

Re:And this is why... (0)

YesDinosaursDidExist (1268920) | about 2 years ago | (#41398541)

Mac is UNIX bro...........

Re:And this is why... (0)

Anonymous Coward | about 2 years ago | (#41399013)

*woosh*

Re:And this is why... (1)

VGPowerlord (621254) | about 2 years ago | (#41399167)

Just so the GP doesn't have to say it:

*whoosh*

Re:And this is why... (2)

WilyCoder (736280) | about 2 years ago | (#41399195)

Oh yeah well at least they don't use Intel chips in Mac!

Never got hit (0)

Anonymous Coward | about 2 years ago | (#41398261)

Use gnome-fallback, remove colord, disable screensavers.

Never had a problem with those settings.

Slow news day? (2)

wbr1 (2538558) | about 2 years ago | (#41398317)

I was under the impression that the ubuntu community had their own channels (forums, lists, etc) for this sort of thing. Are we now the help desk for a linux distribution?
Now if ubuntu had been found to have hidden bestiality videos embedded in it somewhere, that would be news.
Come to think of it, maybe that's what the version names are about. I need to find the hidden porn involving a Hoary Hedgehog or a Precise Pangolin!

Only since 12.04 for me (1)

jimwelch (309748) | about 2 years ago | (#41398327)

Me Too, HP DV6

System76 (1)

Anonymous Coward | about 2 years ago | (#41398347)

Been happening on my System76 gazp7 since I got it.. I rarely have the need to put the system to sleep so I haven't spent much effort in trying the various suggestions.

12.10 better not be the fix (5, Informative)

Concern (819622) | about 2 years ago | (#41398353)

It's an awful problem.

LTS release that can't reliably suspend (which means, it can't suspend) on Lenovo Thinkpads...

Ubuntu fixes this rapidly, in-stream or they cease to be credible.

Thank you Slashdot, for bringing attention to this.

Re:12.10 better not be the fix (0)

Anonymous Coward | about 2 years ago | (#41398745)

awful problem? inconvenient, sure, but awful?

how old are you? a suspend issue for your crappy desktop is not going to make them credible or not credible. I have both a windows 7 pro laptop from HP, and a home built windows 7 pro desktop which both have different suspend issues for >1 year now. this is not somehow going to make HP, or Microsoft any less credible.

Re:12.10 better not be the fix (1)

NatasRevol (731260) | about 2 years ago | (#41398873)

this is not somehow going to make HP, or Microsoft any less credible.

They're already un-credible.

Re:12.10 better not be the fix (2, Informative)

Anonymous Coward | about 2 years ago | (#41398789)

My experience has been it's something aggravated by dbus, as turning off zeitgeist almost totally eliminates the problem.
Note: I am not using unity, although again, unity aggravates the issue(s).
Using something like collectd causes an increase in the issue appearing, but at a way lower rate than zeitgeist.
e.g. collectd causes the problem to appear about once a week, vs 2-3 times a day with zeitgeist.
fox/plugin-container /usr/lib/flashplugin-installer/libflashplayer.so -greomni /usr/lib/firefox/omni.ja also seems to
frequently aggravate the issue in question.
I sorta suspect it's something related to kernel polling/caching and resources limits, as changing user limits and/or changing
the shell associated with a uid in /etc/password (e.g. /bin/sh to /bin/nologin or /bin/false) alters the frequency at which
the problem appears. Altering cache sizes sometimes delays the issue. Flushing caches almost always fixes the issue (assuming
one can switch windows before the issue "freezes" things).
Giiven the size of the file cache (4GB) , it might just be due to the time required to flush the cache.
It is as if there's an exclusive lock/resource roadblock for which either dbus can use, collectd can use, or omni.ja can use,
but having more than one going at the same time will result in the issues discussed.
Note, the kernel is a standard, stock ubuntu kernel build.

Hey, this is Ubuntu. (0)

Anonymous Coward | about 2 years ago | (#41398409)

"Not a security issue, won't fix."

Not showing up here. (1)

Anonymous Coward | about 2 years ago | (#41398463)

I've been running Ubuntu 12.04 since it was released on my laptop with an Intel video card. Have not experienced anything like this. in fact I don't think I've had any hardware related issues at all. Perhaps it only affects very specific cards? Or maybe only users with a particular set of desktop effects?

Re:Not showing up here. (1)

interval1066 (668936) | about 2 years ago | (#41399055)

I think you need a laptop with ACPI and you need close it or otherwise send it into suspend mode to see the problem.

Still better than Windows 8 (0)

Anonymous Coward | about 2 years ago | (#41398475)

Though I have run into this problem, at least it is better than the built in driver that ships with Windows 8 and even the beta driver listed on Intel's website. I use Photoshop CS6 on a daily basis and with Windows 8, as I make color changes the picture flickers between the previous version and when the update has been applied. After saving the image and viewing it, I only come to find out that the colors I saw in Photoshop are not the ones actually saved. Real interesting is when I click Image, Color balance, I will not move any sliders, but the colors change all on their own. Disabling the use of the GPU was the only solution. I'll stick with Ubuntu and Wine and this little annoyance of the desktop freezing when closed. Though I must say I usually never put the computer into sleep mode, they are fast enough now especially with a solid state drive, just shut it down or hibernate.

Same problem here. (0)

Anonymous Coward | about 2 years ago | (#41398515)

When I close the lid to my laptop it shutsdown!!! We need the government to fix this now!

My way (0)

Anonymous Coward | about 2 years ago | (#41398569)

I have defined alias

alias killittest="pkill gnome-screensaver/gnome-screensaver-dialog"

and so far (few times) I go to terminal (CTRL+ALT+F1) and execute it. After that I switch back to graphic mode (CTRL+ALT+F7), and everything is OK, tested only few times.

I think this is giving a really bad image to Ubuntu

BR,
Ivan

Related issues (1)

Anonymous Coward | about 2 years ago | (#41398585)

It seems like Ubuntu (or maybe even all Linux) has serious issues with reinitializing hardware correctly after a suspend/reanimate. I have been bitten by this specific bug on my Lenovo. I have also, on the same machine had problems with Network Manager and/or 3g hardware which dies after a suspend. My girlfriend runs the same version of ubuntu on her MacBook, and uses a bluetooth mouse. After a suspend the whole bluetooth subsystem seems to be down (very booring for her to use the builtin touchpad with only one button in freecad...)

Not just Intel (1)

Rik Sweeney (471717) | about 2 years ago | (#41398609)

I get this problem on my Dell ATI laptop. If I close the lid, then the screen will go black and become completely unresponsive. I have to power cycle to get it back.

What's most annoying is that I cannot click shutdown and close the lid. If I do that then it will lock up during the shutdown process and remain on until a few hours later when I notice. Granted, it only takes a few seconds to shutdown, but it's incredibly annoying to have to babysit.

Masters of the Universe (-1)

Anonymous Coward | about 2 years ago | (#41398615)

Computers rule our lives. Who are we to dispute their omnipotent decisions? That they let us use them to "improve" our lives, we should consider ourselves well and truly "blessed"... :-)

Bug fixing is not fun. (0)

Anonymous Coward | about 2 years ago | (#41398617)

Nobody wants to fix bugs, especially in the Ubuntu community. They'd rather re-design the interface every 2 months to confuse everyone and create more "fun" things to do - ya know, writing new code rather than debugging someone else's code.

I write and debug Linux drivers for a living. Since this all involved open code, I could look at this problem, but it might take a few weeks (or more) of full time work, and I sure as hell wouldn't do it if I wasn't getting paid. In part, because I have almost no respect for Ubuntu any more, and I don't give a shit about the project. I might be an elitist developer in some ways, but I sure as hell wouldn't blame or belittle the non-expert user for filing bugs, because bugs are complex and very real. I'd just advise them to support a distro community which actually gives a crap about stability over features and shininess. There are less bug prone distros than Ubuntu, and not every distro shows this bug, even using the same Intel drivers.

Affects me (0)

Anonymous Coward | about 2 years ago | (#41398669)

This problem affects my Thinkpad W520 when running in Intel graphics mode. Suspend fails on lid close 9/10 times. This has motivated me to use the Nvidia graphics with the proprietary driver instead, as suspend/resume is rock solid, but at the cost of battery life.

A wider scale problem (2, Interesting)

Theril (606664) | about 2 years ago | (#41398673)

My view is that this is only an individual symptom of a larger scale problem. It seems that there are a lot of old, verified, almost showstopper bugs that just get ignored. I'm too busy/lazy to hunt the links at this point, but for example GNOME3 has probably from the beginning had a bug that it gets very sluggish after a few days, at least on some GPU's/drivers, the kernel's trashing behavior in out-of-memory situations is horrible, the audio stack is a horrible mess etc.

It's probably a wider problem of QA, that may be very difficult to solve. At least as a programmer I'm first to admit that I don't want to use my spare time fixing bugs. Debian's almost draconian policies seem to do quite well in terms of stability, but the desktop often lags behind (this may be unavoidable) and the desktop doesn't seem to be a very high priority for them.

PS. This post in no way suggests that things are better, or aren't a lot worse, in Windows-world and OS X with the controlled hardware platform is a very different situation. Maybe I should check if the grass is really greener in the BSD-side.

Intel Graphics Solutions??? (-1)

Anonymous Coward | about 2 years ago | (#41398759)

Argh! I'm sick of the word "solutions." It's so overused and meaningless. I literally see that word dozens of time each day in suppliers' catalogs. "RF Connector Solutions" instead of "RF Connectors". "Yagi Antenna Solutions" instead of "Yagi Antennas". "Scada Radio Solutions" instead of "Scada Radios."

Just call it what it is: an Intel graphics chip or Intel integrated graphics, not an "Intel Graphics Solution." Try to use words with actual meanings!

Probably unrelated, but... (1)

Bill Dimm (463823) | about 2 years ago | (#41398857)

I saw similar behavior the other day under different circumstances with a much older version of Linux. OpenSUSE 10.2, had a YouTube video playing and plugged in a Logitech USB headset (which I've never done before). Mouse pointer would move, but windows would not respond. Would not respond to key presses. Could not ssh into the computer. May be a different trigger for the same weird state.

Yes (0)

Anonymous Coward | about 2 years ago | (#41398907)

It's a crap shoot. Sometimes you open the lid and it lights up like normal, some times it emits black light (the screen is on, but blank/black).

You can usually see the mouse cursor, and a couple times I was able to get it to change from the regular pointer to the hand for selecting a button or repositioning a window but it doesn't matter how much you click or what key combinations (pull up terminal, log off quick keys, etc) nothing changes that black screen with a cursor on it.

Hope there's a fix in the works. Until then save your work before closing the lid.

Nope (1)

Zamphatta (1760346) | about 2 years ago | (#41398917)

Have had Ubuntu 12.04 on my Acer laptop since late April, and I haven't come across this bug once yet. Altho, I never close my laptop without suspending it first, so maybe that's an easy workaround for anyone who's affected.

I have this problem. (2)

Psyborgue (699890) | about 2 years ago | (#41399143)

On an Acer Aspire 5313. I've been dealing with it simply by doing as the summary suggests: switching to VT and restarting lighttdm. I'd be happy to help any way I can. The problem doesn't seem to happen every time it suspends, but it happens enough to be annoying. Mostly I just use that laptop for browsing the web so it's no big deal, but I can see it being a major issue if somebody was, for example, working on an important document and hadn't saved.
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