Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Steam Hit By 'No Connection' Error Worldwide

timothy posted about a year and a half ago | from the tragedy-unbounded dept.

Bug 126

jones_supa writes "Steam users worldwide are getting more than they expected this Christmas, courtesy of Valve. Increasingly annoyed reports are piling up on a Steam Community thread about an ominous 'No Connection' error. Depending on your luck, this means you can either start the client in offline mode and play only single-player games with anything related to the Steamworks cloud features disabled, or you cannot start Steam at all and consequently access anything in your library. However, store related functionality seems unaffected, in case this blunder made you feel like purchasing some more games you may or may not be able to play these holidays." Update: 12/25 17:45 GMT by T : The connection problems were fixed; did you hit the loading errors before they were resolved?

cancel ×

126 comments

Sorry! There are no comments related to the filter you selected.

Let me guess the response... (5, Funny)

Viol8 (599362) | about a year and a half ago | (#42388337)

"We were hit with a large amount of completely unexpected network activity during the morning of the 25th of December. In association with the local police we are currently investigating a hacker called Mr S. Claus and will post an update shortly."

Re:Let me guess the response... (-1)

Anonymous Coward | about a year and a half ago | (#42388565)

He's got white hair, a nose red from snorting "snow," and a big sack full of dope and contraband he keeps slung over his shoulder. And he's black.

Because of his predisposition to force and violence, he loves to break into peoples' houses to rape. Wherever he is, he must rape. Men, women, animals, nobody gets a Mulligan from the Big Red Rape Machine. He's known for smothering his victims with his big snow sack until they pass out, then he takes advantage of their limp and lifeless but twitching bodies. Then he snorts a big bump of coke and crawls out of the chimney, turgid boner relentlessly stiff from over-stimulation.

Man... (-1)

Anonymous Coward | about a year and a half ago | (#42388647)

You are 1 TWISTED individual...

* Funny in an oddball kind of way, but twisted!

APK

P.S.=> Merry Christmas... lol, & in YOUR case? Look out for Santa - Additionally, QUITE the "oversight" on your part you know - what would THAT be? Well... You neglected to mention his elves & reindeer, by the way... lmao!!

... apk

Re:Man... (-1)

Anonymous Coward | about a year and a half ago | (#42388783)

I wrote that shit about Santa. From one longtime Slashdot troll to another, Merry Christmas. The fascist "editors" have forced us underground, so let's get out kicks before the shithouse goes up in flames. Also, niggers.

-- Ethanol-fueled

Re:Man... (0)

Anonymous Coward | about a year and a half ago | (#42388931)

Sorry... you guys MAY call me 'troll' (those I have knocked on their asses in technical debates in computing, since it's the "best they have" vs. facts I use), but - I am FAR from a troll!

* I merely tell it how it REALLY is, with documented concrete, verifiable, & undeniable respected sources in the field of computing backing my words up...

(Problem is - many of the "Pro-*NIX" crew here just cannot handle facts, &/or reality...)

Likewise on the greetings though per the holidays. It's already "gone up in smoke", heck with flames...

APK

P.S.=> Anyhow - I was forced underground with you via the downmod, but that was coming and justifiably (unlike downmods that get applied to some of my posts here that the "penguins" noted above, just CANNOT handle)...

... apk

Re:Man... (0)

Anonymous Coward | about a year and a half ago | (#42389687)

Dude... I am the real APK, and I didn't MAKE that post or the post before it. But I am a REAL troll!

* The way the world WORKS, is that the powerful screw over the less powerful. I say we fuck over the powerful and make no one HAVE power.

(Unix sux, Linux sux, Windoze sux, and so does your Mom!)

To heck with my karma.

APK

P.S.=> Anyhow fuck you all, I'm going to go pay a nice lady to let me place my penis inside her. Merry fucking sessions greetings... ... apk

"Impersonating me", troll? LOL, please... apk (0)

Anonymous Coward | about a year and a half ago | (#42389879)

You're a troll, & you're losing it... quit *trying* to "impersonate" me, & grow up.

* Can you do that much on Christmas @ least?

APK

P.S.=> Will wonders NEVER cease...

... apk

Re:Let me guess the response... (0)

Anonymous Coward | about a year and a half ago | (#42389087)

A black man with a red nose. Seriously. Dark, maybe. Red, never.

Re:Let me guess the response... (1)

stevetruelord (2801571) | about a year and a half ago | (#42388637)

I have no idea what this is about...someone please xplain!

Re:Let me guess the response... (1)

hairyfeet (841228) | about a year and a half ago | (#42390549)

You are being funny but frankly I'd bet that wasn't far from the truth. They have been having some CRAZY cheap sales this Xmas, many gamers I'm sure got steam bux for Xmas, so everybody and their dog who don't have to work this Xmas all tried loading up at the same time and overloaded the system. Considering they had both the Mass Effect and the Borderlands franchises on sale crazy cheap as well as the THQ collection? again not surprised.

I honestly don't see what the big deal was, sure I'd be unhappy if it wouldn't have worked at all but me and my two boys were able to play our games in offline mode just fine and it was up again fairly quickly (which I thought was frankly amazing considering how much traffic they are getting and the blizzard across the midwest leaving that many more gamers with nothing to do but play) so as far as I'm concerned no harm no foul. Lets face it, every service out there can be overloaded under the right conditions, remember when Amazon went down a couple of years back during one of their big sales? Google has had outages, Microsoft has had outages, Dillard's, all that shows me is you can never plan for every possible problem and sometimes shit happens.

Does anybody know whether it sync'ed your achievements back up after you got back on? I used the time to go back and play some of the games i got during the big summer sale I hadn't gotten around to and none of them had achievements but I can imagine if I had been kicking ass and getting lots of achievements i would have been pissed if they didn't count because of a glitch.

And is it just me, or is the sale this year just not as good? Don't get me wrong, still some good deals to be had, but the sale last year just felt...I don't know, "bigger" somehow. the flash sales seemed to be faster, the game giveaway contest was fun and made me try for achievements I probably wouldn't have to get another shot at the prize bag (I didn't win shit but my youngest won so damned many games he was giving them away to family and friends by the end) and the whole thing seemed just much more festive and fun. Is it just me? Me and the boys each got a couple of games but most of it was just...meh. Maybe the contest made it more exciting, who knows.

Sensationalism? (4, Informative)

Hsien-Ko (1090623) | about a year and a half ago | (#42388359)

Seems working for me.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388411)

All I want for Christmas is for TF2 to stop crashing all the fucking time.

Mac or PC, it doesn't matter.

Re:Sensationalism? (1)

Anonymous Coward | about a year and a half ago | (#42389223)

I'd be happy if Steam(ing pile of shit) didn't use 1.5 GB of ram. And how can it possibly hang for 10 minutes when trying to quit?

Re:Sensationalism? (4, Informative)

Cederic (9623) | about a year and a half ago | (#42389373)

You may have a borked installation. Steam shuts down (approximately) instantly when I ask it to, and after running for several hours (including through the period of downtime) is using around 100MB of RAM.

You could (and should) argue that 100MB is too much RAM for a simple fat client that offloads most of its work via a browser wrapper, but it's a long way short of 1.5GB.

Google for 'repair steam install' or some such and give it a go.

Re:Sensationalism? (1)

Mashiki (184564) | about a year and a half ago | (#42389727)

I'd agree with that, or a corrupted .blob file. I had my clientregistry.blob get corrupted by a failing harddrive that was the only time I ever saw memory use skyrocket, up around 1GB of use.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42390241)

My computer has been on for weeks, I just got done playing Dishonered, and never thought to check it's RAM usage before.... So I did: 33 MB. that's not bad at all these days.

Re:Sensationalism? (1)

hairyfeet (841228) | about a year and a half ago | (#42392439)

Are you looking at how much actual RAM it is using? Or how much RAM is allocated by Windows? Because i have noticed that since Vista MSFT has switched the way they count RAM usage. Now personally I'm all for it, XP was completely retarded when it came to RAM and would begin hitting swap when 2/3rds of the RAM wasn't even being used but a side effect of the new way of doing things is the way RAM usage is reported in Windows usually itsn't how much RAM its actually using but how much Windows has allocated which can be two very different things. Windows watches over time how much RAM a program uses and since Steam is used as a game launcher if you have been playing games it will cache some of the DLLs for the most recent game and they get counted along with Steam. Use something like Process Explorer and you'll get a clearer picture of how much Steam is actually using. For example using Task Manager Windows reports that Steam is using 261Mb of RAM yet when I fire up Process Explorer what I find out is its actually using only 143Mb, the rest is Windows caching.

Now whether I think Steam uses too much memory for what it does? No I do not and here is why: In Steam you not only have a browser (the store) you also have an updating service, a chat client, and a file syncing service. When you realize it is doing all of that at the same time? I really don't think that the 261MB (actual usage 143MB) is too much to ask for. Personally I'd prefer programs to use my RAM and not make me wait for disk load, hell I have 8GB of RAM so why not use it to make thing work faster? I mean when you can buy 2GB of RAM for less than $20 and often see 4GB sticks of DDR 3 for less than $30, why not use some of that RAM to make things faster for the user? I mean sure you should try to be conservative when you are in a RAM starved environment but Steam's own hardware surveys show their average user has 4GB of RAM so being conservative on RAM at the cost of speed and snappy response? not worth it.

One final thing, it looks like Valve wasn't the only one that got bit this Xmas as Netflix was down too [yahoo.com] over a large part of the USA, Canada, and Latin America, the cause? Part of Amazon's cloud services went down and Netflix was using them so there ya go.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42393143)

Considering Steam is a Qt app, 100MB is an amazing accomplishment :-))

Re:Sensationalism? (1)

X0563511 (793323) | about a year and a half ago | (#42390269)

That's odd, my copy of steam (which has been running for days, and been used often over that period) is only utilizing about 18mb of RAM.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42391733)

It doesn't. Learn to operate a computer.

Re:Sensationalism? (1)

Dyinobal (1427207) | about a year and a half ago | (#42388417)

Indeed it quit working for like 20 minutes. It is working now so I dunno what the problem is. I've seen it do the same thing before but never for more than 15 to 30 minutes. Must be a slow news day.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388447)

Yup fine here. Seems a non-starter of a story.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388463)

Also working fine (on both Windows & Linux clients). Maybe the problem is only confined to one region - I am in the UK.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388505)

Has been working all morning for me.

Main story seems to be blown out of proportion.

Re:Sensationalism? (1)

lennier1 (264730) | about a year and a half ago | (#42388545)

Decided to finally activate those vouchers from the THQ bundle and everything worked just fine.

Re:Sensationalism? (1, Flamebait)

PhoenixFlare (319467) | about a year and a half ago | (#42388581)

Seriously...I guess maybe this would have affected access to save games and settings for some people briefly? I was actively playing games and didn't even notice till I saw this story.

Probably someone hoping to start a firestorm about Valves eeeeeeevilllll DRM.

Re:Sensationalism? (1)

Anonymous Coward | about a year and a half ago | (#42388743)

It's always a good time to bash DRM. While this may have only happened briefly, you absolutely should not lose access to anything. You shouldn't have to run Steam to play your games, either. Valve should scrap the DRM and turn Steam into a platform to buy games (like it partly is now) and keep all the additional functionality. The only change would be that you wouldn't have to run games from Steam.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388981)

Some games allow you to run the executable directly, if you navigate to the right folder. Which games that will utterly fail (or half-work) is up to the programmers of each game.

Re:Sensationalism? (1)

icebraining (1313345) | about a year and a half ago | (#42389355)

And how many clients do you think they would have if they only had Portal, HL, L4D and a few indie games nobody has ever head of?

DRM is a requirement if you want big publishers selling their games on your store.
It's the people who actually buy the games that can shape the market, by refusing to buy DRMed crap.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388749)

Get over yourself.

Re:Sensationalism? (1)

PhoenixFlare (319467) | about a year and a half ago | (#42389093)

Get over yourself.

Sure thing, lil' AC buddy, i'll get right on that.

It's always a good time to bash DRM. While this may have only happened briefly, you absolutely should not lose access to anything. You shouldn't have to run Steam to play your games, either. Valve should scrap the DRM and turn Steam into a platform to buy games (like it partly is now) and keep all the additional functionality. The only change would be that you wouldn't have to run games from Steam.

Would that be nice? Sure. Would it increase piracy of their game catalog even more than there is now? Probably - I mean, take a look at TPB, pretty sure you could get most of the GOG catalog there, if not the entire thing.

DRM-free like GOG is awesome (and i've bought about 45 games from them also), but I can't really blame Valve or the publishers that sell on Steam for not wanting to open up another piracy avenue.

Do you have any solid evidence that there's a majority that wants Steam's DRM gone for reasons other than getting free stuff?

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42390285)

Demanding proof for the assertion that DRM is just big greedy corporate CEOs being stupider than the average /. commenter and that every non-DRM game will sell better than every DRM game *and* be pirated less? Prepare to be modded into oblivion, heretic.

Re:Sensationalism? (1)

Mashiki (184564) | about a year and a half ago | (#42389695)

Seriously...I guess maybe this would have affected access to save games and settings for some people briefly? I was actively playing games and didn't even notice till I saw this story.

Nope. If it can't connect after being connected, it'll revert to stand-alone mode for 90 days. There are ways to force it to go into stand-alone mode all the time but you can google them. Saves are stored locally, and cloud saves are cached locally until it can connect. Settings the same deal.

This is a complete non-story.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388645)

Worked for me last night.

Whoop-dee-do. Someone with an axe to grind against Steam had a temporary connection issue, freaked out, figured this was just the story he needed to start an uprising against them, and hurried to get a "story" out.

Meanwhile, by the time the story gets out, Steam comes back up, and anyone experienced enough with the matter doesn't even notice. Yawn.

Re:Sensationalism? (2)

Georules (655379) | about a year and a half ago | (#42388701)

Sensationalism indeed. Small 10-30 minute Steam downtimes have happened before. Really not a big deal. Steam consistently has such absurdly good prices and (imo) a great service, that I reall don't mind if there are a few hiccups.

Re:Sensationalism? (1)

jez9999 (618189) | about a year and a half ago | (#42389357)

Sensationalism indeed. Small 10-30 minute Steam downtimes have happened before. Really not a big deal. Steam consistently has such absurdly good prices and (imo) a great service, that I reall don't mind if there are a few hiccups.

All the same, it does emphasize just how reliant you are on an internet connection and Steam's servers to be able to play single-player games that you "purchased". If it weren't for the paranoid copy protection, their servers going down would of course be no impediment to your playing your purchased game.

Re:Sensationalism? (1)

Georules (655379) | about a year and a half ago | (#42389567)

I've always been able to play all of my games even when the steam connection is down. Regardless of that, I think we passed the point of being dependent on an internet connection a long time ago.

Re:Sensationalism? (0)

Anonymous Coward | about a year and a half ago | (#42388731)

Same here. I did see a "No connection" message or something to that effect but I'm not sure why. It didn't seem to have any effect at all on the download I had going (and still have going).

Looks like a complete non-issue.to me.

Re:Sensationalism? (1)

ArhcAngel (247594) | about a year and a half ago | (#42389323)

Nope...I was trying to take advantage of the sale and some gift credits I got this morning and the store worked but when I went to download my purchase....crickets. It was only for ~20 min. My download shows 8 minutes remaining.

Re:Sensationalism? (1)

ArhcAngel (247594) | about a year and a half ago | (#42389329)

7 minutes now...

Re:Sensationalism? (2)

ArhcAngel (247594) | about a year and a half ago | (#42389379)

Any minute NOW!!!!

Re:Sensationalism? (1)

an unsound mind (1419599) | about a year and a half ago | (#42389369)

Sensationalism? Yes.

News? No.

Steam goes down like this every few weeks - I can count a few instances lasting for several hours at a time this year. Dozens of instances for this happening for several minutes. It means their, uh, servers have crashed and they need to reboot or replace them. This is literally Computers 101 content.

Re:Sensationalism? (2, Insightful)

Anonymous Coward | about a year and a half ago | (#42389565)

Sensationalism? Yes.

News? No.

Steam goes down like this every few weeks - I can count a few instances lasting for several hours at a time this year. Dozens of instances for this happening for several minutes. It means their, uh, servers have crashed and they need to reboot or replace them. This is literally Computers 101 content.

Wow. The Valve bite-n-smile shills are out in force today.

Steam sucks, shill, because DRM sucks. There's no disclaimer on a product that says "BTW, this product will not work for XX hours a year on average because the DRM servers occasionally go down." Perhaps that should be a requirement.

Re:Sensationalism? (1)

FlyingCheese (883571) | about a year and a half ago | (#42391815)

Wow. The Valve bite-n-smile shills are out in force today.

Steam sucks, shill, because DRM sucks. There's no disclaimer on a product that says "BTW, this product will not work for XX hours a year on average because the DRM servers occasionally go down." Perhaps that should be a requirement.

Yeah they do, it's called the EULA.

Re:Sensationalism? (1)

an unsound mind (1419599) | about a year and a half ago | (#42392739)

They... actually do have that disclaimer. Look into the printed box of any Steamworks game. It has a disclaimer with an URL to the full disclaimer / contract.

And it's not the DRM servers going down, it's the servers providing the multiplayer framework. And those do go down for non-Steamworks games too.

works for me (0)

Anonymous Coward | about a year and a half ago | (#42388375)

no problems here.

Merry Christmas! (0)

Anonymous Coward | about a year and a half ago | (#42388381)

Now, it's time to celebrate being alive, in rl. Put your hands in the air, and step away from your gaming console. Nice and Easy.

Re:Merry Christmas! (1)

chronokitsune3233 (2170390) | about a year and a half ago | (#42388889)

Things irl are just a collective figment of everybody's imaginations. We're all just dreaming that stuff. /. is real. And it's very boring. That's why we think up this thing called "real life."

Ooops! (0)

Anonymous Coward | about a year and a half ago | (#42388387)

I guess someone closed the wrong Valve? ;-)

Already Fixed? (1)

galadran (1099427) | about a year and a half ago | (#42388405)

Steam was showing no connection for 30 minutes earlier and has now fixed itself. Storm in a teacup?

Multiplayer games that run on one PC (0)

tepples (727027) | about a year and a half ago | (#42388415)

From the blurb: "Depending on your luck, this means you can either start the client in offline mode and play only single-player games"

How does this stop people from being able to play multiplayer games that run on one PC [slashdot.org] in offline mode?

Re:Multiplayer games that run on one PC (0)

Anonymous Coward | about a year and a half ago | (#42389317)

Single player games offline?
You've clearly never played Diablo III.

Not sure where but... (1)

RLU486983 (1792220) | about a year and a half ago | (#42388433)

the issue seems not to be affecting SoCal.... np connecting at all here.

don't blame Valve (-1)

Anonymous Coward | about a year and a half ago | (#42388503)

Blame yourself. You payed money for the privilege to be denied service at someone else's whim.

Doubtful that it's global. (1)

ledow (319597) | about a year and a half ago | (#42388515)

Connected fine from Italy and the UK over the past few days, and haven't lost an connection on Steam... well, ever. Connected at this moment, in fact.

Either this is a localised problem or - as usual - some sheer capacity issue for the half-hour that everyone in the US logs on and then not again.

Steam has a HUGE amount of players online (5m at my last check a few minutes ago) on hundreds of servers worldwide, and I'd think we'd notice 5m people just dropping offline, or all the servers not working, and people complaining about THAT in the forums. Fact is, it's a blip, if anything. And probably a local blip at that.

Re:Doubtful that it's global. (2)

Baloroth (2370816) | about a year and a half ago | (#42388811)

It clearly wasn't global, if you check their stats [steampowered.com] page you can see the numbers takes a dip, but doesn't go to zero (which is what happens during global outages). Looks like ~1.4 million people were affected, which is significant but nowhere near worldwide. The news story is making a mountain out of almost nothing (sounds like the submitter has a major anti-Steam axe to grind). I, for one, had zero problem playing games even though Steam started with "no connection" this morning.

"Ominous"? (4, Funny)

93 Escort Wagon (326346) | about a year and a half ago | (#42388533)

What exactly is ominous about a "no connection" error? Is it followed by a second message - "the killer is in your house" or some such thing?

Re:"Ominous"? (1)

grnbrg (140964) | about a year and a half ago | (#42388705)

What exactly is ominous about a "no connection" error?

A communications disruption can mean only one thing -- invasion!

--
grnbrg

This is what you get... (-1, Troll)

Anonymous Coward | about a year and a half ago | (#42388553)

... for supporting DRM.

Re:This is what you get... (1)

kthreadd (1558445) | about a year and a half ago | (#42388597)

... for supporting DRM.

Indeed. Sell me the game at a decent price and skip the DRM.

Re:This is what you get... (1)

Anonymous Coward | about a year and a half ago | (#42388817)

There's always GOG.com...

Re:This is what you get... (2)

Xugumad (39311) | about a year and a half ago | (#42388907)

GoG.com 's been having a great sale, and is all DRM free, in case anyone's missed it so far...

Re:This is what you get... (1)

kthreadd (1558445) | about a year and a half ago | (#42389547)

Sure, but when you want a specific title choice can be limited.

Re:This is what you get... (4, Insightful)

GrumpySteen (1250194) | about a year and a half ago | (#42388809)

Cheap games and a company that gets their servers back up in less than half an hour on Christmas day? Oh the agony.

Re:This is what you get... (1)

Clsid (564627) | about a year and a half ago | (#42392231)

Explain to me why a game like Civilization needs to have that crap bundled in the first place? Even with a 24/7 service, it still sucks.

Re:This is what you get... (0)

Anonymous Coward | about a year and a half ago | (#42392267)

Civ 5 can be played DRM free.... if you don't want to buy it on Steam then don't. Dur.

Re:This is what you get... (1)

GrumpySteen (1250194) | about a year and a half ago | (#42392391)

If it wasn't Steamworks, it would be SecureROM, Origin, Games for Windows Live or some other DRM scheme. Steamworks DRM isn't as good as DRM free, but it sucks less than virtually every other DRM scheme out there.

The reason Civilization V comes with DRM is that the publisher refuses to distribute the game without it. If you want a better answer than that, ask 2K Games. They'll give you the usual BS about piracy, I'm sure, but it still comes down to the same answer; they demand that it include DRM.

Steam does distribute some DRM free games which you can launch from a shortcut without ever opening the client. They have no requirement that games include their or any other company's DRM. The only reason the DRM goes in is because the publisher insists that it go in.

Needle in a haystack (0)

Anonymous Coward | about a year and a half ago | (#42388555)

Impatient solution: buy games until you find one which actually works. That would be the point in shutting down gaming and not the store, right?

This article is just flamebait. (1)

Anonymous Coward | about a year and a half ago | (#42388615)

It's working fine for me right now under Kubuntu.

You can usually find more information about down time at:
https://twitter.com/Steam_Support
http://forums.steampowered.com/forums/showthread.php?t=784745&page=37

There is also this user thread regarding down time: http://forums.steampowered.com/forums/showthread.php?t=784747&page=869

Finally, you can see statistics about the number of users on Steam here: http://store.steampowered.com/stats/

As the graph shows, Steam didn't go down for everyone. When it does, the graph plumets to 0 user and it's pretty obvious that there is something wrong.

Bashing on Steam is getting old. Steam is down from time to time, it happens, and they are usually always quick to restore service. There is no story here.

Re:This article is just flamebait. (0)

Anonymous Coward | about a year and a half ago | (#42388831)

And just below you there is a person who has learned to avoid any games that require a Steam connection on Tuesdays. :P

Patch Tuesday? (2)

JoshRosenbaum (841551) | about a year and a half ago | (#42388679)

Steam has a very consistent schedule of getting updates on Tuesday, many of which take the network down. I would not be surprised if this was the case. I've learned to avoid any games that require a Steam connection on Tuesdays. (Usually ones that are tracking achievements that affect the game or using steam cloud I would guess.)

It gave me... (0)

Anonymous Coward | about a year and a half ago | (#42388795)

A continuous attempting to connect that never happened. I assumed it was the wireless at the family's house, disabled wifi adapter and steam started right up in offline mode. no connection = no attempt to connect.

It doesn't matter (0)

frovingslosh (582462) | about a year and a half ago | (#42388827)

No one who cares about being able to run programs that they pay for would use this DRM system anyway. And anyone who believes that Steam never could or would cut them off from their purchases deserves this little foreshadowing of what will come of their DRMed purchases.

Re:It doesn't matter (1)

iggymanz (596061) | about a year and a half ago | (#42388905)

what nonsense, even open source based "cloud" services have had their occassional failures. it's just a glitch, and gamers shouldn't care about the issues you raised, they're just games and not mission critical or human progress critical applications. Valve is a business, they will do what it takes to keep the revenue coming in.

Re:It doesn't matter (1)

cheesybagel (670288) | about a year and a half ago | (#42391593)

I don't know about you but I don't like to pay for stuff that magically evaporates.

Re:It doesn't matter (0)

Anonymous Coward | about a year and a half ago | (#42391757)

You don't pay for food and water?

Re:It doesn't matter (1)

iggymanz (596061) | about a year and a half ago | (#42391869)

30 minute outage for certain areas isn't "evaporated". That's better track record than say gmail or amazon (planet wide outages) or linux kernel (weeks down) or opensolaris (poof gone, & indiana not production stable)

Re:It doesn't matter (1)

Kneo24 (688412) | about a year and a half ago | (#42389319)

That is a pretty bold statement right there. I care about being to run my programs and I use STEAM. I realize there are tradeoff's for convenience. In the amount of time I have used STEAM the inconvenience that I have received from this service has been marginal at the most.

Re:It doesn't matter (0)

Anonymous Coward | about a year and a half ago | (#42390261)

Do you even use Steam yourself?

I had no net connection at all for 3 days last summer thanks to the derecho, and I was able to fire up and play any game in my library that wasn't inherently multiplayer-only, with no problems beyond the lack of leaderboards, etc.

It's a foreshadowing of...well, nothing much at all really. It's cute that you and several other people in this thread desperately want this to be some kind of example about how awful Steam and Valve are, but it's really not.

Free Advertising (0)

Anonymous Coward | about a year and a half ago | (#42388887)

If anything, this article is some nice free advertising for Steam. As another poster mentioned, every now and then Steam servers are restarted for an update, and the speed at which outages are resolved set the bar for the industry.

Mixed feelings about Steam (0)

Anonymous Coward | about a year and a half ago | (#42388987)

When Steam first came out I was not too keen on the idea. I was active duty in the Navy at the time, and one of the few personal entertainment choices aboard a ship underway is laptop computer gaming. As personal computers may not be connected to Navy networks (and bandwidth is needed for more important stuff), always on game requirements are a non-starter. As it turned out it was mostly not a problem. If you planned ahead, you could get Steam running in off-line mode and it would be good as long as required. However, there were times when Steam inexplicably demanded connection. At that point, you are screwed.

That being said, not that I am retired and have a reliable connection, I mostly don't worry about it. But every now and then my ISP will flake out (and I think this is pretty common with residential service). The irritation factor of not being able to play during those time can not be underestimated.

Amazon AWS (0)

Anonymous Coward | about a year and a half ago | (#42389095)

Were they running on Amazon AWS? Has been issues with US regions in the last 24 hours as well.

Similar problems with Netflix and Hulu last night (1)

bfwebster (90513) | about a year and a half ago | (#42389123)

I was trying to watch streaming content on Christmas Eve on Netflix and Hulu (via Apple TV) and was likewise getting 'unavailable' errors; with Netflix, it would happen at different points (from trying to bring up the Netflix main screen down to trying to start an individual episode of a TV series). I chalked it up to tens of thousands of new Netflix/Hulu customers all trying out their new TVs/home theaters/streaming boxes last night. ..bruce..

Re:Similar problems with Netflix and Hulu last nig (1)

Dan667 (564390) | about a year and a half ago | (#42389209)

Netflix was down due to amazon cloud problems that Netflix uses. Interestingly amazon prime that competes with Netflix still worked.

Re:Similar problems with Netflix and Hulu last nig (1)

nedlohs (1335013) | about a year and a half ago | (#42389213)

If it was that then it would be netflix being idiots and not meeting obvious capacity expectations. But it seemed to be an amazon issue - which also brings netflix's management into question since surely amazon's prime streaming video stuff is a competitor for them? Relying on a competitor for critical infrastructure sounds like a good way to have things screw up at critical times (not that I think there was anything malicious yesterday).

Re:Similar problems with Netflix and Hulu last nig (1)

pesho (843750) | about a year and a half ago | (#42390017)

Netflix management should take the blame for yesterdays outage and the moronic way they communicated (or should I say did not communicate) the problem to their clients. From what I see all they could muster was one misleading twitter update saying that 'some devices' are being affected (it was a massive outage) and than another one blaming it on amazon. Not a word on their portal page, which was encouraging people to sign up for service. I am curious what would their new clients think when after dishing out their credit card numbers all the saw was 'not connected to the internet' error. While amazon is technically at fault this is the second time this year Netflix goes down due to problems in the amazon North Virginia data center. You would think a company responsible for 1/3 of the internet traffic would have build some infrastructure of their own or at least bothered with a backup plan.

Connecting fine (1)

flimflammer (956759) | about a year and a half ago | (#42389555)

Connecting fine, but I am currently unable to purchase anything. Any card I attempt to put through sits there for a couple minutes "waiting" then informs me that my bank rejected my card. Two banks both rejecting my card at the same time when ample funds are present? Don't think so.

Oh no! (0)

Anonymous Coward | about a year and a half ago | (#42389559)

Oh no! If Steam isn't working, then neckbeards might have to go out and interact face-to-face with the rest of the world!

Oh, the horror!

It was a problem. (0)

Anonymous Coward | about a year and a half ago | (#42389637)

So I was affected by this whilst trying to playing a game with my friend using COOP, it was very frustruating that our scheduled play was interrupted. Over 1 million people were affected by the outage which is now resolved.

SAY IT ISNT SO!!! (0)

Anonymous Coward | about a year and a half ago | (#42389863)

You mean something man made doesnt work 100% of the time and never ever fails? I cant believe it!

All sarcasm aside who gives a shit? Nothing ever works all the time and no matter when something breaks, its always the worst time for the user of it. Its called life and life never goes the way you want it to all the time. Funny how some people act like a company is personally coming to their house, killing their children, raping their cat, castrating them, executing their grandmother, robbing them, pissing in their face while raping them with a giant steele studded dildo freshly pulled red hot from a fire just because a website or some service is having problems for awhile.

And you know what? Fuck steam. Go to gog.com and see their sale. They have tons of great games you cant find anywhere else and dont have a bit of DRM in them meaning when you buy it, you actually own it completely and it belongs to you.

No Connection Error? (1)

Khyber (864651) | about a year and a half ago | (#42389921)

I probably never got it because Steam never gets turned off.

It didn't affect me at all, but then... (3, Informative)

fox171171 (1425329) | about a year and a half ago | (#42390093)

I have spent the last 4 weeks at work in a remote location with limited internet access. I set Steam to Offline Mode before I left. About a week in, when when I clicked on "Start in offline mode" as it asks at every startup, it said it couldn't connect, and that was the end of that. Three weeks with none of my games on Steam playable. Makes me wonder why I bother buying anything.

Going to be back in town (hotel) for a night before heading out again, hopefully I can get it back into "offline mode" for January. *sigh* Would suck if it is still out, and I can't get into offline mode before I go away again.

Re:It didn't affect me at all, but then... (2)

Mitreya (579078) | about a year and a half ago | (#42393129)

Three weeks with none of my games on Steam playable. Makes me wonder why I bother buying anything.

Vote with your wallet - buy from Good Old Games (or such) instead. No DRM.

Required Question (0)

Anonymous Coward | about a year and a half ago | (#42390511)

For all those who saw this error occur, were you Steamed?

I saw it. (0)

Anonymous Coward | about a year and a half ago | (#42390927)

I was trying to set up steam on a new machine. I downloaded it and ran it and it said it couldn't connect to the steam servers. It was extremely odd. What's weirder is that I got 2 emails to my inbox with validation codes and I never got to that step in the login process. It worked a couple minutes later though.

Strangeness... (0)

Anonymous Coward | about a year and a half ago | (#42391967)

Steam worked 100% fine on my desktop, but I got the "no connection" error on my laptop using my son's account. Same network. Absolutely bizarre.

bad bad bad (1)

slashmydots (2189826) | about a year and a half ago | (#42392245)

A "you don't actually own anything" model is pretty new to gamers so they're kinda paranoid about Steam. Something like this is a Netflix-level event that will scare away millions. Hopefully it scares away game developers too, who are making steam-only distributions like Skyrim.

Re:bad bad bad (0)

Anonymous Coward | about a year and a half ago | (#42392721)

Except that it isn't. This was apparently and incredibly minor even affecting almost no one, those who were affected lost only partial service, and all of it was resolved within a few hours.

TYRANNY! FASCISM! DRM OVERLORD ERMYGOHAD!

This calls for a song (0)

Anonymous Coward | about a year and a half ago | (#42392921)

"Where were you when the Christmas Steam Outage hit?"

They must have (1)

Anonymous Coward | about a year and a half ago | (#42393445)

forgotten to open a valve somewhere...

Load More Comments
Slashdot Login

Need an Account?

Forgot your password?

Submission Text Formatting Tips

We support a small subset of HTML, namely these tags:

  • b
  • i
  • p
  • br
  • a
  • ol
  • ul
  • li
  • dl
  • dt
  • dd
  • em
  • strong
  • tt
  • blockquote
  • div
  • quote
  • ecode

"ecode" can be used for code snippets, for example:

<ecode>    while(1) { do_something(); } </ecode>