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SSD Manufacturer OCZ Preparing For Bankruptcy

Soulskill posted about 9 months ago | from the all-about-the-benjamins dept.

Data Storage 182

JDG1980 writes "OCZ, a manufacturer of solid-state drives, says it will file for bankruptcy. This move is being forced by Hercules Technology Growth Capital, which had lent $30 million to OCZ under terms that were later breached. The most likely outcome of this bankruptcy is that OCZ's assets (including the Indilinx controller IP) will be purchased by Toshiba. If this deal falls through, the company will be liquidated. No word yet on what a Toshiba purchase would mean in terms of warranty support for OCZ's notoriously unreliable drives."

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...and (4, Insightful)

Konster (252488) | about 9 months ago | (#45544395)

...and not a single customer was surprised.

Re:...and (2)

Cwix (1671282) | about 9 months ago | (#45544511)

I actually kinda am, I purchased one of their drives over a year ago and I have had no reason to complain about it. But that was just one drive, if there was news about issues, I missed it somehow.

Re:...and (3, Interesting)

Konster (252488) | about 9 months ago | (#45544807)

They had loads of issues with their early drives for a few years.

They got rid of the CEO, and changed their approach to quality, but it was too late. Their Vector drives are pretty decent, but they had no one to buy them.

Re:...and (1)

Anonymous Coward | about 9 months ago | (#45544967)

There's nothing decent about them, they are the industry standard for failure despite hype.

Re:...and (0)

Anonymous Coward | about 9 months ago | (#45546097)

Yeah. Good riddance to bad rubbish.

Even before SSDs they had a track record of producing crap.

Re:...and (1)

citizenr (871508) | about 9 months ago | (#45546369)

There are three industry standards of ssd failures:
one is samsung drives, >33% of the market and hardly any failures
second one is the rest except Sandforce users
third one is Sandforce and all OCZ drives.

Re:...and (1)

Cwix (1671282) | about 9 months ago | (#45545207)

Obviously I missed all that. I must have been lucky, I have a vertex 3.

Re:...and (0)

Anonymous Coward | about 9 months ago | (#45545263)

I was envited to come take a tour of their facilities & see how things were going about 6mo-1 year ago. I didnt do it and did do an interview on the phone, though. What surprised me is how much they were 'expecting' things to land slide but wanted to keep it under wraps. Their were talks about them having a 'vested intrests' of Slash Dot (to use their terminology) but as you say they had terrible product reliability with an occasional good one (not like their R.A.M though) and some people kept buying. I donno, might have been because of brand loyalty.
 
-KD

Re:...and (1)

Luckyo (1726890) | about 9 months ago | (#45546037)

It was because they were cheap. Very cheap. Unfortunately they were also very unreliable, and if there's one thing that people do not forgive, it's losing their data.

As a result, it's a pretty terrible idea to be the maker of cheap, unreliable storage.

Re:...and (1)

gl4ss (559668) | about 9 months ago | (#45546323)

I bought for cheap and fast. from discount.
2 years daily use.. still works. so dunno.

better than seagate anyways!

Re: ...and (1)

O('_')O_Bush (1162487) | about 9 months ago | (#45546509)

I have 3x Vertex 3's, 1x Vertex 4, at least 3x sets of RAM, all with year(s) under their belts(oldest SSDs from 2011) and I have never had an inkling of a problem. Newegg reviews seemed to agree.

I'm very surprised at this or perceived quality control issues.

Re:...and (0)

Anonymous Coward | about 9 months ago | (#45545889)

Had a vertex 2 originally, was replaced under warranty for an agility 3 it failed demanded another vertex after that as figured the agility was lower quality so they replaced with another vertex 2, recently failed again.

So all up 4 failures all under warranty last time around I refused any further OCZ drives and was given the Intel 335 as a replacement. I actually gave the agility to a friend to use as after the first failure happened out of the blue I had moved to crucial (still going strong).

Re:...and (2)

ganjadude (952775) | about 9 months ago | (#45544557)

I kind of am, I havent got one of their SSDs however I have always loved their memory. in typical /. fashion i havent RTFA but I am assuming this is the same OCZ

Re:...and (4, Insightful)

Joce640k (829181) | about 9 months ago | (#45545005)

Note to self: Don't buy any new Toshiba-manufactured SSDs...

Don't worry (1)

rsilvergun (571051) | about 9 months ago | (#45545273)

they probably just want the patents and some of the staff.

Re:...and (0)

Anonymous Coward | about 9 months ago | (#45545829)

Toshiba is already on my manufacturer blacklist.

Re:...and (0)

Anonymous Coward | about 9 months ago | (#45545733)

Fuck you. My OCZ Vertex 4 works like a dream.

All the hate was just hype.

Re:...and (1)

Luckyo (1726890) | about 9 months ago | (#45546047)

Better hope that it keeps doing that, chances are that your ability to exchange it under warranty may go up in smoke.

Warranties (5, Funny)

Anne_Nonymous (313852) | about 9 months ago | (#45544401)

>> No word yet on what a Toshiba purchase would mean in terms of warranty support for OCZ's notoriously unreliable drives

You can expect the same level of warranty service that you've always received from OCZ.

Re:Warranties (2)

SeaFox (739806) | about 9 months ago | (#45544709)

You can expect the same level of warranty service that you've always received from OCZ.

Yes, that is a stupid supposition for the summary to make.

The warranty is a legal obligation, and one a company would have a responsibility to fulfill, and if the company is bought by someone else, it becomes their obligation.

Re:Warranties (1)

Dunbal (464142) | about 9 months ago | (#45544769)

They welched on $30 million, you think they have trouble not fulfilling their warranty "legal obligation"?

Re:Warranties (1)

EdIII (1114411) | about 9 months ago | (#45544885)

I think the question was about Toshiba handling the warranties. If Toshiba buys them, they will need to honor the warranties. OTOH, if they just purchase IP they will not need to do so.

Re:Warranties (0)

Anonymous Coward | about 9 months ago | (#45544973)

They can also just buy the fabs, leave the inventory and management-sales arms alone. It's a better deal for Toshiba, and if there's no competitor in the wings willing to bid on the warranty-encumbered whole, then the fabs are all they need to make an offer on.

Re:Warranties (0)

Anonymous Coward | about 9 months ago | (#45544801)

Do you hear that sound? Its the sound of the joke flying over your head.

Re:Warranties (3, Informative)

PopeRatzo (965947) | about 9 months ago | (#45544865)

The warranty is a legal obligation, and one a company would have a responsibility to fulfill, and if the company is bought by someone else, it becomes their obligation.

Sure, if you wanna face an arbitration panel hand-picked from corporate lawyers.

Anyway, it doesn't say the drives will be purchased by Toshiba, just the controller technology.

When a company goes bankrupt and another company picks its bones, the first thing to go by the wayside are things like pensions, guarantees, municipal contracts and similar agreements. Toshiba's lawyers will get them out of those warranties faster than a drunk sophomore gets out of a prom dress.

Re:Warranties (2)

Mashiki (184564) | about 9 months ago | (#45545607)

You might think so, but it sure didn't work for fujitsu now did it? Warranty coverage and "who picks it up" varies by where you live, in Canada, I got cold hard cash for every drive I sent back to them as they failed.

Re:Warranties (1)

PopeRatzo (965947) | about 9 months ago | (#45545995)

That's because you live in a relatively civilized country where people still matter.

Re:Warranties (0)

Anonymous Coward | about 9 months ago | (#45544875)

The warranty is a legal obligation, and one a company would have a responsibility to fulfill, and if the company is bought by someone else, it becomes their obligation.

That depends on how the sale is conducted. In some cases yes, in other cases no.

Re:Warranties (5, Informative)

ArbitraryName (3391191) | about 9 months ago | (#45545075)

Incorrect. Warranties are considered unsecured liabilities. Once the company files for (Chapter 7) bankruptcy they stop honoring warranties just like they stop paying debts. The company's assets are sold and creditors are repaid in a set order. Unsecured debts are absolutely dead last and are generally never paid (after all, if they could have paid them they wouldn't likely be filing bankruptcy. Assets sold in bankruptcy are free from any liens or claims. Toshiba would be under no obligation to warranty any OCZ products, as they would have simply purchased their assets.

As soon as I read the headline (2)

Burz (138833) | about 9 months ago | (#45546489)

those expanded warranties they introduced to compete with Samsung came to mind. I wonder if they were being sincerely offered in the first place, or if they were just a gamble against what time they had left.

Re:Warranties (4, Informative)

FatdogHaiku (978357) | about 9 months ago | (#45545087)

Unless Toshiba actually agrees to assume the liabilities of OCZ (and WHY would they do that?) then no, the obligation to cover old products is not transferred. If a building contractor goes belly up and you buy his assets (materials, vehicles, tools & equipment, unsold inventory, client lists, etc.) that does not make you responsible for work he did in the past. Now, "if" you keep the brand alive you would most likely have to stand behind previous commitments, but again WHY would Toshiba do that? Toshiba is solid and OCZ is on fire. Toshiba will gain new IP and physical plants and resources and OCZ will be ash. Shareholders will get pennies on the dollar, customers will get screwed without lube. For warranty inquiries, contact the bankruptcy trustee.

Re:Warranties (1)

citizenr (871508) | about 9 months ago | (#45546389)

Unless Toshiba actually agrees to assume the liabilities of OCZ (and WHY would they do that?)

Only one reason comes to mind - in order to preserve OCZ brand name. This brand is still associated with crazy fast drives. People in the industry know this is due to OCZ blatantly lying to customers and advertising compressed data speed, but perception of unwashed masses remains.
Of course OCZ is also associated woth total lack of RMA support, and most people that had to go thru RMA never bought OCZ again.

Re:Warranties (1)

sjames (1099) | about 9 months ago | (#45545123)

They'll just spin off and sell off anything of value and leave an empty shell to go bankrupt.

Re:Warranties (2)

russotto (537200) | about 9 months ago | (#45545151)

The warranty is a legal obligation, and one a company would have a responsibility to fulfill, and if the company is bought by someone else, it becomes their obligation.

Only if they bought the company whole. If the company goes bankrupt and Toshiba buys "substantially all the assets of" the company, they may not get the obligations.

Re:Warranties (1)

nuggz (69912) | about 9 months ago | (#45545489)

Unless they don't buy that part of the business.

The whole point of a bankruptcy is to get rid of excess obligations.

Re:Warranties (1)

Luckyo (1726890) | about 9 months ago | (#45546065)

They likely will buy some assets from the liquidation, but not others. As a result, they likely won't be bound by warranty agreements.

Re:Warranties (1)

Firethorn (177587) | about 9 months ago | (#45546569)

The warranty is a legal obligation, and one a company would have a responsibility to fulfill, and if the company is bought by someone else, it becomes their obligation.

It depends on how the company was bought. Once it hits the bankruptcy court everything is up to grabs, and warranty coverage is a debt. Generally a company that buys it 'stock and barrel' will end up honoring the warranties, but it's not a guarantee.

Re:Warranties (0)

Anonymous Coward | about 9 months ago | (#45544745)

Let's be honest here, OCZ customer service could never have been as bad as Toshiba.

Re:Warranties (1)

Austrian Anarchy (3010653) | about 9 months ago | (#45544849)

Let's be honest here, OCZ customer service could never have been as bad as Toshiba.

I have never had a Toshiba warranty/customer service problem and all of my home computers have been Toshiba since the early 1990s. Even my first one, a used T-1100, they sent me a still shrink-wrapped fresh DOS copy when I needed it. My only gripes have been with places where I bought one, not with the manufacturer.

Re:Warranties (3, Interesting)

Sporkinum (655143) | about 9 months ago | (#45545419)

No problems with warranty service on our Toshiba CT scanners.

STILL not accurate and STILL misquoted (5, Informative)

slashmydots (2189826) | about 9 months ago | (#45544431)

Their drives don't have a high failure rate! They're not unreliable! It was all based on a single study that showed a high return rate. That was because the morons at OCZ released them with beta level firmware that made the first batch of 3 and 4 series drives not be recognized 100% of the time by many BIOSes. I built over 50 computers with OCZ SSDs and about 40 of them had to be flashed to the latest firmware before they operated correctly. After that, zero out of 50 came back in 2 years so that means zero failed. They used 9000 write cycle flash memory instead of, for example, Kingston HyperX 3K's 3000 rating. They had an internal, firmware-based TRIM style sweep in case your OS didn't support TRIM too. They were one of the best drives out there.
Unfortunately, I hate them because they decided to "stop being competitive" and single handedly drove up the price of SSDs basically by price fixing. Their drives went up 50% in price overnight. That was such bullshit, they deserve bankruptcy.

Re:STILL not accurate and STILL misquoted (-1, Offtopic)

basecastula (2556196) | about 9 months ago | (#45544505)

Mod as informative anecdote. oh wait...

Re:STILL not accurate and STILL misquoted (-1)

Anonymous Coward | about 9 months ago | (#45544645)

More than you brought to the table, right cunt?

Re:STILL not accurate and STILL misquoted (-1)

Anonymous Coward | about 9 months ago | (#45545043)

Did you hear me, cunt? I said you're a bitch.
 
basecase.fm@gmail.com is a fucking punk ass cunt.

Re:STILL not accurate and STILL misquoted (4, Insightful)

0123456 (636235) | about 9 months ago | (#45544599)

I built over 50 computers with OCZ SSDs and about 40 of them had to be flashed to the latest firmware before they operated correctly.

In some parts of the universe, we call not working correctly 80% of the time 'unreliable'.

Even if it's fixed, that kind of reputation hangs around for a long time.

Re:STILL not accurate and STILL misquoted (5, Informative)

iCEBaLM (34905) | about 9 months ago | (#45544841)

But they're not incorrectly working 80% of the time, they're incorrectly working once, fixed, and then they work for the rest of the products life.

Re:STILL not accurate and STILL misquoted (4, Insightful)

0123456 (636235) | about 9 months ago | (#45545235)

But they're not incorrectly working 80% of the time, they're incorrectly working once, fixed, and then they work for the rest of the products life.

So they magically fix themselves?

If I buy something, I want it to work out of the box. If it didn't work out of the box 80% of the time, I'd call it 'unreliable'. I wouldn't care whether I can download some program from the Internet to fix it, you'd already have lost me as a customer.

Re:STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45545685)

I can't understand how some one like you would want to build a computer. Your complaints would put legos or megablocks out of business.

We enjoy finding solutions to problems. Even house wives do this. Many recipes in boxes only require additional things like an egg to make the person cooking feel like they are doing something. At least this gives a legitimate sense of accomplishment with a simple search and firmware flash.

Re:STILL not accurate and STILL misquoted (4, Insightful)

0123456 (636235) | about 9 months ago | (#45545987)

I can't understand how some one like you would want to build a computer. Your complaints would put legos or megablocks out of business.

I've built four computers for my own use in the last four years. They all worked out of the box, and are all still working.

Why shouldn't I expect a new computer built from new parts to just work?

Re:STILL not accurate and STILL misquoted (2)

smash (1351) | about 9 months ago | (#45546607)

No. I do not enjoy finding work-arounds or bug-fixes for broken-as-sold hardware that I paid good money for. I'm not interested in "accomplishment" from building a PC because it is menial unskilled labour despite what a bunch of nerds might want you to believe.

Re:STILL not accurate and STILL misquoted (1)

MikeBabcock (65886) | about 9 months ago | (#45546017)

By which standard, Windows is almost 100% unreliable. No wonder I hate on it.

Re:STILL not accurate and STILL misquoted (-1)

Anonymous Coward | about 9 months ago | (#45546225)

In fact Windows doesn't even meet this standard. Almost daily "fixes" required for the life of the "product".

Re:STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45546535)

Suuure. How about the typical Linux desktop, where daily manual fixing is required to keep the thing in one piece.

Re:STILL not accurate and STILL misquoted (1)

hairyfeet (841228) | about 9 months ago | (#45546245)

Flag on the play, dumbass on the field, 15 yard penalty.

I build PCs for a living and have since the days of The Shat selling VIC 20s with his TJ Hooker hair and if "Windows is almost 100% unreliable" for you then 1.- You haven't touched Windows since Win98SE, or more likely 2.- you sir are a moron who clicks on every "punch the clown and win an iPad" ad on the next and clicky clicky through every EULA you get from any dodgy site. So which is it?

as for TFA? Couldn't happen to a shittier company. I have several gamer customers and the failure rate of the OCZs was just nuts, I don't think a single one managed to make it past the warranty. They were especially bad about controller failures where you would just flip the switch and...nothing, the drive wouldn't even show up in the BIOS. As for Toshiba buying them? The only Toshiba drives I've bought in their portable ones but they were always reliable so let us hope that its a case of the quality going up to the parent, not like Seagate where Maxtor seemed to drag down the quality of Seagate after purchase.

Re:STILL not accurate and STILL misquoted (1)

Luckyo (1726890) | about 9 months ago | (#45546077)

In any computer part, a failure rate that causes catastrophic data loss with 1/5 chance is unacceptable.

Re:STILL not accurate and STILL misquoted (1)

smash (1351) | about 9 months ago | (#45546599)

No, they were sold DOA. Having to somehow flash firmware on a storage device typically used for a system drive on a new PC before I can expect to use it is inexcusable.

Re:STILL not accurate and STILL misquoted (1)

Nanoda (591299) | about 9 months ago | (#45544667)

And I built 1 system with an OCZ Petrol and it vaporized the partitions 6 months later, so that's 100%. I think luck had more to do with success than anything.

I actually _was_ surprised to get a replacement Vertex 4 fairly quickly, which reminds me I should open it and flash it while the firmwares are still easy to get.

Re:STILL not accurate and STILL misquoted (5, Interesting)

Anonymous Coward | about 9 months ago | (#45544671)

I must have gotten some of the messed up drives you were supposed to. I bought 3 OCZ SSDs. All three different sizes, each purchased a few weeks apart. Within a year, and fairly close in time, all three died. Died as in DEAD, with no warning or indications of a problem. Not recognized by BIOS, not flashable, one smelled like burnt electronics, DEAD. OCZ happily replaced all of them. But I figured...this is either an unlikely coincidence or their drives suck. Rather than figure out the answer to that, I bought Crucial and Intel SSDs and all have been running for more than twice as long as the OCZ SSDs with no issues.

Re:STILL not accurate and STILL misquoted (2, Interesting)

Anonymous Coward | about 9 months ago | (#45544795)

How many studies do you need to do to prove that gunshots to the head are often fatal?

Re:STILL not accurate and STILL misquoted (4, Informative)

ArbitraryName (3391191) | about 9 months ago | (#45545105)

The study [behardware.com] you are talking about was based on returns from between six months and one year after purchase. It does not cover DOA parts. Your theory is mistaken.

Re:STILL not accurate and STILL misquoted (4, Informative)

cyberjock1980 (1131059) | about 9 months ago | (#45545199)

I disagree. I've had several friends(at least 4 off the top of my head) that have bought OCZs. None of them lasted 6 months without having to do an RMA. One friend had 3 RMAs in about 9 months. Despite having 3 months left on his warranty he went with Intel(because of my recommendation) because it wasn't worth his time to continually have to restore from backup to a temporary drive while he does the RMA.

Even in forums I hear people talk about failed OCZ drives regularly. Sure, there's the occasional Samsung and Intel in there. But OCZ sure is mentioned FAR more frequently than the other brands. I'm not convinced that their market share is 90% to offset the number of users that complain about failed disks.

Personally, I don't care if they used 1-million write cycle flash memory instead of Kingston's 3000 cycle memory. If every drive I've had second hand experience with has to be RMAd in less than 6 months something is horribly wrong and I'd be avoiding that product or brand. There's alot more to a drive than just the number of write cycles. Poorly written SSD firmware could easily make a drive with a very long lifespan be abnormally short due to write amplification. So feel free to keep talking numbers, cause the comparision of write cycles is only a very small part of what makes an SSD reliable(or not).

In my opinion OCZ has undoubtedly made some bad models. Are they all bad? Probably not. But, it doesn't take much to earn a reputation for being crappy. And once you've earned that reputation it's going to take some serious convincing to get people to spend money on your product again. In my case, they'd have to give me a drive for free to prove that they really are just as reliable as the 3 Intel drives I've had in my 3 main machines that haven't failed in 3 years+ of use.

Re:STILL not accurate and STILL misquoted (1)

byornski (1022169) | about 9 months ago | (#45546313)

It's nice that you've had more than 4 friends but more interesting is OCZ drives.... I have an OCZ drive that I acquired due to the shop being out of sale of Crucial equally sized 240GB drives. It's had windows 7 on it since a year and a half ago and is working fine now. No errors ever reported. If everyone who has ever had a hard drive die on them is just going to post we could have a marathon of karma

Re:STILL not accurate and STILL misquoted (1)

FalleStar (847778) | about 9 months ago | (#45546671)

I'm surprised to see so many people had issues with their OCZ SSDs. I've been running my 256GB OCZ Agility III for over a year with zero issues. I use the drive strictly for the OS partitions though, all my games and media are on my 1TB & 2TB drives. For what I paid for it, I feel like I've already gotten my use out of it. If it does fail on me, that's what backups are for.

Re:STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45545205)

"Their drives don't have a high failure rate!"

False.

"It was all based on a single study that showed a high return rate."

False.

They did have a bad firmware shipped for a period of YEARS, that much is true. It doesn't negate the other falsehoods you are spewing.

Who modded that informative? It isn't.

Re:STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45545845)

This is anecdotal but I have one of their SSD drives and it has worked flawlessly for almost 2 years on a laptop that is used daily (3,483 power on hours according to the SMART data).

Re: STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45546009)

3 years and Close to 10k hours here. And it's a vertex 2. They were notorious for failure, mostly for sleep/hibernation issues. Luck of the draw I guess

Re:STILL not accurate and STILL misquoted (0)

Anonymous Coward | about 9 months ago | (#45545895)

That's funny as we had a near 100% failure rate within 2 years that's including the replacement drives as they always failed sooner or later.

Is this the same OCZ that sells memory? (2)

msobkow (48369) | about 9 months ago | (#45544461)

Just wondering if it's the same company. Their memory sticks work fine, but that's a minimally profitable market with a glut of providers nowadays.

Re:Is this the same OCZ that sells memory? (4, Insightful)

Konster (252488) | about 9 months ago | (#45544523)

They used to sell memory, but the margins could support their high rate of rma replacements, so they gave up.

I'm surprised they never turned around their rather cavalier approach to QA since it cost them a lot of money for years and years.

Re:Is this the same OCZ that sells memory? (0)

Anonymous Coward | about 9 months ago | (#45544541)

Yes, but they stopped selling RAM a few years ago to concentrate on SSDs.

Re:Is this the same OCZ that sells memory? (2)

Joce640k (829181) | about 9 months ago | (#45545023)

The only Memory stick I ever bought that was bad right out of the box was OCZ.

YMMV.

Re:Is this the same OCZ that sells memory? (0)

Anonymous Coward | about 9 months ago | (#45545393)

It does vary. I used one as the main drive of a web server for 5 years before it finally gave out recently. 5 years of continuous use isn't bad, especially when a usb flash drive isn't exactly rated for that kind of use.

Re:Is this the same OCZ that sells memory? (1)

jones_supa (887896) | about 9 months ago | (#45546545)

The parent was probably talking about a RAM stick.

Re:Is this the same OCZ that sells memory? (1)

Mashiki (184564) | about 9 months ago | (#45545621)

Must not buy much memory. I've had Kingston, Corsair, Crucial, Muskin, Patriot and G.Skill all DOA out of the box before. Last bad stick was a G.Skill eco, though they're my favorite brand especially their low voltage memory.

Re:Is this the same OCZ that sells memory? (1)

jones_supa (887896) | about 9 months ago | (#45546559)

Have you encountered a brand that hasn't been DOA out of the box?

Re:Is this the same OCZ that sells memory? (0)

Anonymous Coward | about 9 months ago | (#45545347)

Just wondering if it's the same company. Their memory sticks work fine, but that's a minimally profitable market with a glut of providers nowadays.

I have a 67% failure rate with OCZ memory sticks. I brought a 3 DIMM set and one of them failed badly. I had to return all 3 as they were a set and the next set failed memory testing as well (though it was a different location and different error). Third time was the charm and I finally managed to get 3 working memory sticks in the computer at once. I have yet to have problems with memory from other companies and I have used computers since the 80's.

OCZ wont be missed, how much can you RMA one ITEM (0)

Anonymous Coward | about 9 months ago | (#45544533)

OCZ wont be missed, how much can you RMA one ITEM

Re:OCZ wont be missed, how much can you RMA one IT (1)

Anonymous Coward | about 9 months ago | (#45545025)

I don't know, maybe we should ask Seagate?

Re:OCZ wont be missed, how much can you RMA one IT (2)

Luckyo (1726890) | about 9 months ago | (#45546165)

Maybe we shouldn't, considering that they had exactly one faulty model (barracuda 7200.11), which they replaced in about six months with with 7200.12 which did not have the problem. It died in exact same way (controlled failed in a specific way). I had that drive, and it died in that exact way. It was promptly replaced by a 7200.12 that I use to this day. My parents still have a pair of seagate's 7200.7s that have been working for almost a decade under heavy RAID load. No problems. That is average seagate quality - they just tank on.

7200.11 was the one and only time that seagate had an unreliable non-matrox inherited drive with significant failure rate. Ever. OCZ has a spectacular failure rate that far exceeded even that shitty drive from seagate on average, and it has it both on their SSD drives and on their RAM when they were still selling it.

mo3 0p (-1)

Anonymous Coward | about 9 months ago | (#45544623)

log on Then the truth, for aal And building is MAKES ME SICK JUST dicks produced and its long term

Toshiba? (-1)

Anonymous Coward | about 9 months ago | (#45544665)

Toshiba buys shit, to sell it later I suppose? This makes sense.

How many? (4, Informative)

yoshi_mon (172895) | about 9 months ago | (#45544773)

I use Intel SSDs, period. I'm not a fan of Intel at all and really want AMD to succeed such that we have some compititon in the marketplace. But when it comes to SSDs Intel holds the best non-failure rate that I've found.

I've paid more but on my own personal rigs as well as every client's, I've not had any failure. And they are fast too. I mean duh, they are SSDs!

But whenever I saw OCZ I saw marketing. I mean I guess they had some good drives using reliable chips and good controllers but from what I saw it was all about the marketing. Which leads me to my post's question. How many engineers did they really have at that company that worked on things vs the amount of MBA marketeers.

In short I never saw OCZ as a serious company. They were not a Corsair or some other startup that had real desires to make good hardware. Rather they had a lot of marketing push and very little else. The level of return on their SSDs was super high and once I saw that it told me all I needed to know about them. Anyone can make some RAM and slap on some crafted aluminum heatsink onto it. Not everyone can make a SSD.

Re:How many? (1)

Joce640k (829181) | about 9 months ago | (#45545027)

Yep.

Re:How many? (2)

SIGBUS (8236) | about 9 months ago | (#45545193)

Then again, Intel's 330 is notorious for not getting along with T60/T61 Thinkpads [intel.com] . It happened to me as well - something about its power management didn't get along with my T61; it would randomly freeze the system for about 30 seconds, and no combination of registry hacks and/or driver upgrades or downgrades would fix it.

The workaround was to replace the drive with a Samsung 840. No more freezeups. The Intel drive went into one of my desktops, where it has worked flawlessly.

As for my OCZ experience, good riddance. I had one of their PSUs pop one day. As usual in this situation, it was caused by crap capacitors. Naturally, it was a couple of months out of warranty.

Re:How many? (1)

MikeBabcock (65886) | about 9 months ago | (#45546019)

I've been quite happy with recent Samsung enterprise SSDs and some consumer Crucial (Micron) SSDs too. Different goals, different performance levels.

Thanks "Free" Markets (1)

JakFrost (139885) | about 9 months ago | (#45544781)

Had an OCZ power supply start failing with random computer crashes due to +12V bus causing dips due to load and 3 out of 4 purchased SSD OCZ Vertex 1 and Agility 1 drives failed with bad sectors and unreadable data.

I still have one of their still shrink wrapped and unpacked OCZ Vertex 1 40GB drives that nobody wanted to buy on eBay twice it was listed that I don't dare curse anyone with so it just sits in my closet. Will have to take it out of it's misery one day and shoot it or something but I certainly won't trust one bit of data to it.

Good bye OCZ! Wish I never met you!

PS: Shame on you computer review sites (AnandTech.com, TomsHardware.com, etc.) for hyping up their products and paying only lip service to the reliability issues and dissatisfied customers.

(I feel like I just posted the same thing yesterday and last month about OCZ.)

Re:Thanks "Free" Markets (1)

drinkypoo (153816) | about 9 months ago | (#45544959)

If you don't want to play with bcache, dm-cache, or EnhanceIO on that SSD, then sell it to me at the bare minimum price and I will do it :)

Re:Thanks "Free" Markets (1)

citizenr (871508) | about 9 months ago | (#45546417)

I still have one of their still shrink wrapped and unpacked OCZ Vertex 1 40GB drives that nobody wanted to buy on eBay twice it was listed

No, you simply didnt want to sell it at correct price and decided to keep it in spite of everyone, in effect getting nothing instead of real market value.

I knew it! (4, Interesting)

TheRealQuestor (1750940) | about 9 months ago | (#45544783)

Thank GOD a couple weeks ago I RMA'd the 3rd drive that had failed in less than year. All 3 were Vertex 3 120 Gig. So at least now I have 1 that should be good for another 6 months. The support really was good with no questions asked really on all 3 drives. But what does suck is I bought 3 of them and ALL 3 DIED. I knew after the 1st one died within 60 days I was going to have issues. Over the years I had issues with Ram compatibility and I just knew the drives were going to be iffy. But they are so damn fast and the price was decent [1st one was 300 bucks, 2nd one was 220 [bought about 3 months later] and lastly the 3rd drive was just over 150 bucks] Now they sell for like 80 bucks. After the 3rd one died about 4 months ago or that I was never going to buy an OCZ drive again. I finally broke down and got an RMA after my #2 drive that was replaced about 6 months ago started tossing errors that I had better RMA the drive. Glad I did.

Looks like... (1)

rainer_d (115765) | about 9 months ago | (#45544869)

...their business model wasn't that solid, after all.

Rule of thumb for buying SSDs (1)

Krishnoid (984597) | about 9 months ago | (#45544949)

Based on reviews, my best guess is that you want to buy SSDs from manufacturers that own wafer fabs, because they have control over manufacturing, and their reputation for chip fabrication would suffer if they put out poor-quality SSDs. I'm thinking of Micron/Crucial, Intel [marketwatch.com] , Samsung [eetimes.com] , Toshiba, Sandisk [eetimes.com] , among others.

Is this true, or are there more important factors to consider when choosing an SSD brand/model?

Re:Rule of thumb for buying SSDs (3, Interesting)

Joce640k (829181) | about 9 months ago | (#45545047)

The controller chip and firmware.

Most of the controllers/firmware put out by OCZ seemed like beta.

"Anything for a good benchmark score" was their motto. If it was fast, it shipped. Reliability be damned.

OCZ renamed to orz (1)

Anonymous Coward | about 9 months ago | (#45545133)

May be they should rename to orz

Nnnnnggggaaaahhhhh!!!!!! It is *dancing*!!!! (3, Funny)

Guppy (12314) | about 9 months ago | (#45545557)

May be they should rename to orz

Happy *IOPS*! I am *squirting happy SATA*!
Why? The reason. Orz have the drives that *dissolve* or burst into several.
*Capitalist friends* have come to Toshiba *playground*.
Why are you coming to this?
Orz are just Orz.

In other words... (1)

rmdingler (1955220) | about 9 months ago | (#45545239)

The amount the investing defaultee can expect to recover in a bankruptcy fire sale is larger than any expectations of return from your company's continued existence.

Ocz (0)

Anonymous Coward | about 9 months ago | (#45545451)

i cannot comment on their flash drives because i havent owned any but after they took over power pc and cooling the quality tanked big time.

I wonder what will happen to PC Power and Cooling (1)

compro01 (777531) | about 9 months ago | (#45545771)

The Pre-OCZ designs were very solid power supplies. Would be a shame for that company to end as a result of OCZ's incompetence.

Re:I wonder what will happen to PC Power and Cooli (1)

citizenr (871508) | about 9 months ago | (#45546439)

afaik they rebadged Fortrons, just like Corsair, gamerXstreme and others.

My Vertex drives are fine (0)

Anonymous Coward | about 9 months ago | (#45546171)

I suppose best drives I have ever had. I put the core OS on them (Linux) and store other items on a conventional HD. Fast, and reliable so far. These were from the early SSD days of OCZ. Crossing my fingers and hoping not to jinx myself.

Now OCZ ram is another story. Got one bad stick out of the box. Had two sticks of four go bad the first year. They replaced all 4 sticks in time with the next version. Apparently got their act together as those 4 sticks have been fine for a few years.

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