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Yelp Reviews Help NYC Health Department Find and Close Dirty Restaurants

samzenpus posted about 4 months ago | from the bad-dates dept.

Government 64

An anonymous reader writes with news about a study that investigated the effectiveness of Yelp reviews in pinpointing the source of foodborne illnesses. "In 2012, New York City's Department of Health and Mental Hygiene (DOHMH) found that residents weren't turning to the city's free 311 service to make such complaints, but rather they were reporting their experiences in Yelp reviews. So the CDC, in collaboration with the New York City DOHMH, Yelp, and Columbia University, conducted a nine-month long research into the effectiveness of using online reviews to identify sources of foodborne illnesses. The study discovered 468 actionable complaints, 97% of which hadn't been officially reported to the city, and analyzed roughly 294,000 Yelp restaurant reviews. Subsequent investigations on suspected restaurants turned up evidence of bare-handed food handling, cross-contamination, or even the presence of mice and cockroaches. The study concluded that providing the public with more options for reporting complaints about restaurants, particularly in the social media sphere, would help in the identification and possible closure of sources of foodborne illnesses."

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Mice and Cockroaches? (1, Funny)

MightyYar (622222) | about 4 months ago | (#47073323)

Vermin in NYC? Surely not!

Mice and Cockroaches? (0)

Anonymous Coward | about 4 months ago | (#47073449)

Oddly enough you did not mention flies. Why is that?

Re:Mice and Cockroaches? (1)

MightyYar (622222) | about 4 months ago | (#47076241)

Because nothing flies in NYC except for helicopters, pigeons and the occasional hawk. If your establishment has a bunch of houseflies, you probably are breeding them locally.

Mice and cockroaches (and rats)? I'm not sure it is possible to completely eradicate them in NYC.

Re:Mice and Cockroaches? (1)

kilfarsnar (561956) | about 4 months ago | (#47074145)

People don't like to think about it, but most restaurants have rats or roaches.

Re:Mice and Cockroaches? (1)

MightyYar (622222) | about 4 months ago | (#47076249)

Lived in NYC. Lots of rats. The playgrounds at dusk are particularly creepy.

Re:Mice and Cockroaches? (0)

Anonymous Coward | about 4 months ago | (#47077673)

Depends on the place really. I was a dishwasher/general cleaner and worked at a few places for a number of years. Never had any bugs, and caught a mouse maybe once a year. We had lots of traps set up, and they got checked regularly, but we just didn't get them that much. I kept those places immaculate.

Re:Mice and Cockroaches? (1)

sjames (1099) | about 4 months ago | (#47074573)

There's lots of vermin in NYC. Wall street is loaded with it. They also have rats and roaches.

CDC (2, Interesting)

Anonymous Coward | about 4 months ago | (#47073335)

For others who, like me, did not know what the "CDC" was, it is "Centers for Disease Control and Prevention".

Re:CDC (1)

Grishnakh (216268) | about 4 months ago | (#47074479)

Actually, it stands for Control Data Corporation.

Re:CDC (0)

Anonymous Coward | about 4 months ago | (#47078863)

Nice of you to admit that you're completely fucking retarded and sheltered from the outside world.

Re:CDC (0)

Anonymous Coward | about 5 months ago | (#47093245)

The OP probably should have known what it was from general knowledge, but at least they were just trying to help. Insulting them doesn't serve a purpose. Don't be a jackass.

What would help? Doing their jobs (2, Interesting)

drinkypoo (153816) | about 4 months ago | (#47073337)

Subsequent investigations on suspected restaurants turned up evidence of bare-handed food handling, cross-contamination, or even the presence of mice and cockroaches.

Subsequent investigations? That says to me that the initial investigation was much like a typical NYC building inspection. The "inspector" drives up to the business, glances around the front of the building, then tells you which pile of building materials they would like dropped off in their driveway before signing off.

Perhaps they should do their jobs which would result in finding things like mice and cockroaches, if not bare-handed food handling. Without that, my favorite solution to dirty restaurants (forcing them to post their health report in the front window, or in the same glass box as their menu) has no viability. Like public health, it depends on public health employees doing their jobs.

advantage is automation? (2, Interesting)

Anonymous Coward | about 4 months ago | (#47073393)

I guess the big benefit here, is that very little human labor, on the part of the city, or the citizens, is required to find the suspicious restaurants. That suggests that having computers spy on people is more productive than having a web site to deal with customer complaints.

Re: advantage is automation? (0)

Anonymous Coward | about 4 months ago | (#47073457)

It's an Americans With Disabilities thing: The gloves are required to allow neurotic New Yorkers to eat out and not starve.

Re:What would help? Doing their jobs (5, Informative)

sribe (304414) | about 4 months ago | (#47073463)

Dude, chill. "Subsequent" in this case obviously means subsequent to finding the bad Yelp review, not subsequent to to a prior inspection.

Anyway, as to your suggestion: of all places, Alabama, where I grew up, has for several decades now required that the report be posted prominently near the entrance, such that you see it before you're seated or you can order. (Not only that, the inspector writes the grade across the whole thing with a fat marker in 6" high digits.) And I believe that it does make a significant difference. I was shocked to move out that state (with a well-deserved bad reputation for poor consumer-protection laws) and discover that in many other more "progressive" states the results of health inspections are hidden away.

Re:What would help? Doing their jobs (0)

Grishnakh (216268) | about 4 months ago | (#47074499)

The "progressive" states in the northeast aren't progressive at all, they're backwards places with third-world infrastructure and worse corruption than Mexico. If you want "progressive", the best you'll find in the USA is the pacific northwest.

Re:What would help? Doing their jobs (0)

Anonymous Coward | about 4 months ago | (#47074615)

Tell those Massachusetts Liberals to choke on one...

Re:What would help? Doing their jobs (1)

sribe (304414) | about 4 months ago | (#47076595)

The "progressive" states in the northeast aren't progressive at all, they're backwards places with third-world infrastructure and worse corruption than Mexico. If you want "progressive", the best you'll find in the USA is the pacific northwest.

Although those states were included in the ones that I was calling out for hiding health ratings, Colorado and California are also on the list.

Re:What would help? Doing their jobs (1)

xaxa (988988) | about 4 months ago | (#47076155)

I was initially surprised when I saw a health rating on the wall, reasonably prominently, in a cheap Chinese restaurant in Nanjing. The rating was sad-face, blank-face or happy-face, and this place had blank-face.

Then I remembered China had a few food scares recently, which makes it less surprising.

Re:What would help? Doing their jobs (1)

smooth wombat (796938) | about 4 months ago | (#47073575)

Perhaps they should do their jobs which would result in finding things like mice and cockroaches,

Nothing like a rant based on nonsense to start the day. You obviously have never looked at the NYC Health Inspections web site where they list the reasons for the restaurant grade, including if they find mice droppings (or mice themselves). Here, let me show you the way [nyc.gov] .

In fact, Per Se, a well known restaurant, recently received a 'C' grade because of their violations [cnn.com] .

But go ahead and rant, it's your right. The nice thing about freedom of speech is it reveals to the world the true nature of an individual.

Re:What would help? Doing their jobs (1)

drinkypoo (153816) | about 4 months ago | (#47073905)

including if they find mice droppings (or mice themselves).

I didn't suggest that they never in fact inspect a restaurant.

What I said was that if they didn't find these things during an inspection, but then they found these things during another inspection, the first inspection was probably bullshit.

Re:What would help? Doing their jobs (0)

Anonymous Coward | about 4 months ago | (#47074003)

including if they find mice droppings (or mice themselves).

I didn't suggest that they never in fact inspect a restaurant.

What I said was that if they didn't find these things during an inspection, but then they found these things during another inspection, the first inspection was probably bullshit.

In fact, you did suggest that very thing...

Subsequent investigations? That says to me that the initial investigation was much like a typical NYC building inspection. The "inspector" drives up to the business, glances around the front of the building, then tells you which pile of building materials they would like dropped off in their driveway before signing off.

How often do you think inspectors visit food establishments? And how often do you think they should do inspections?

Re:What would help? Doing their jobs (1)

HornWumpus (783565) | about 4 months ago | (#47077293)

The answer to both your questions in the real world is: 'Depends on how they've been doing at the bookies lately'.

A bad streak will result in extra inspections/payoffs.

Re:What would help? Doing their jobs (0)

Anonymous Coward | about 4 months ago | (#47073675)

Subsequent investigations? That says to me that the initial investigation was much like a typical NYC building inspection.

Yes, because you're reading a meaning into it besides:

"After we read these reviews, we went and checked out these restaurants:

Which is what any normal person not looking for an excuse to rant and rave would do.

Like public health, it depends on public health employees doing their jobs.

And they are, by seeking information from the public, since you won't pay for 24-7 monitoring of every single restaurant.

Re:What would help? Doing their jobs (1)

Anonymous Coward | about 4 months ago | (#47073745)

I came here specifically because I knew someone would bring up this point.

Although I do not work in NYC (I'm from outside St. Louis, MO), I am an inspector for the county. Inspecting restaurants and other food-handling establishments is what I do every day, Monday through Friday and often on weekends as well when the weather is nice and people are selling food outside.

Obviously I can't speak for every inspector in the entire country and there will always be slackers and bad apples in any group of people, but most of us take our jobs seriously and know that we're the "front line" so to speak when it comes to food-borne illnesses. I spend at least an hour inspecting even the smallest establishment and sometimes up to three or four hours for restaurants. Any issues are cited and follow-ups are performed based on the severity of the issue.

However, each establishment can be inspected no more than once every six months by law (in Missouri). That means unless I have a very good reason to do so, I cannot go back to an establishment that I've already inspected during the previous six months. To do otherwise gets me in hot water for harassment.

A lot can happen in six months time. In the food industry, turn-over is extremely high and the cooks and prep guys are rarely the same ones I saw six months earlier unless it is a Mom and Pop place. The best we can hope for is to educate the owners and managers so they in turn will train their new hires properly, inspect what we can while we are there, and pray nothing terrible happens before we get back there again.

Having customers report on conditions they find while eating out is great but they aren't seeing the vast majority of everything that takes place in a food establishment. Dirty plates and silverware are probably not going to be the issue that causes people to get sick. It's going to be the prep guy in the back wiping his nose on the back of his hand as he breaks apart the lettuce for your salad.

Re:What would help? Doing their jobs (1)

Albanach (527650) | about 4 months ago | (#47073959)

Subsequent investigations? That says to me that the initial investigation was much like a typical NYC building inspection.

subsequent adjective :- coming after something in time;

The investigation was subsequent to the Yelp review, not subsequent to an earlier investigation.

Re:What would help? Doing their jobs (1)

Impy the Impiuos Imp (442658) | about 4 months ago | (#47074049)

You presume the purpose of inspectors is to inspect for safety reasons. A quick glance around the world suggests the purpose beneath the meme is to get a way for low level government employees to increase their income via kickback. In exchange for this, they support the corrupt system.

Why we in the us stomp our feet and pretend it's different here from the rest of the world I don't know.

Re:What would help? Doing their jobs (0)

Anonymous Coward | about 4 months ago | (#47074235)

I love how comments not based in reality get up modded. Hey, as long as it bashes the goverment, who cares if it's factual. It's not like there are plenty of legitimate reasons to criticize the goverment.

No wonder Slashdot has turned to shit.

Re:What would help? Doing their jobs (0)

Grishnakh (216268) | about 4 months ago | (#47074489)

Here in NJ and NYC, corruption is the norm. New Yorkers like to go on and on about how this is "the greatest city in the world", but it's really no better than a typical third-world cesspool, and probably even more corrupt.

Slashdot (One Star) (5, Funny)

puddingebola (2036796) | about 4 months ago | (#47073341)

Slashdot (One Star): Don't eat here! Most of the patrons and staff smelt of B.O., like they had been working for days on some late night software project. None of them had shaved or bathed in days. Food came directly out of a vending machine down the hall, same for the beverage choices. Menu items included Pop Tarts, Doritos, Coke, Pepsi, Dr. Pepper. When I complained about the 3 inch roach in the break room I was told, "That's our mascot, Chubby."

Last I checked (0)

Anonymous Coward | about 4 months ago | (#47077733)

Last I checked, Yelp didn't allow down-modding comments.

Doomed...

Re:Last I checked (0)

Anonymous Coward | about 4 months ago | (#47078883)

They do if you're a restaurant owner and pay them enough money.

Finally (-1)

Anonymous Coward | about 4 months ago | (#47073367)

The

Bare handed food handling? (1)

Anonymous Coward | about 4 months ago | (#47073373)

What's wrong with that exactly? It's arguably cleaner than gloved food handling as people wearing gloves wouldn't feel the need to constantly wash their hands, and instead continue handling food with dirty gloves.

Re:Bare handed food handling? (1)

xaxa (988988) | about 4 months ago | (#47073409)

What's wrong with that exactly? It's arguably cleaner than gloved food handling as people wearing gloves wouldn't feel the need to constantly wash their hands, and instead continue handling food with dirty gloves.

My thoughts too.

When I worked in a food factory in the UK (summer job when I was 18) I handled food bare-handed, after it had been cooked. Assuming that was allowed (the factory had recently been inspected), why is it different in the USA? Or has the UK changed its rules in the last 10 years?

Re:Bare handed food handling? (1)

xaxa (988988) | about 4 months ago | (#47073447)

The rules in the UK are probably still the same, not requiring gloves.

(Judging by the example poster the government provides: http://multimedia.food.gov.uk/... [food.gov.uk] -- I don't care to find the actual regulations.)

Re:Bare handed food handling? (1)

hoboroadie (1726896) | about 4 months ago | (#47073461)

What's wrong with that exactly?

It's the washing part that ain't happening. Rather than gather cultures from feckless-looking employees, its easier to look and see if they're wearing their gloves.

Re:Bare handed food handling? (2, Insightful)

Anonymous Coward | about 4 months ago | (#47073647)

Rubber foodservice gloves are not magical, and using them does not instantly and permanently make your hands clean. The cleanliness problem in restaurants has very little to do with bacteria that comes directly from humans, it's cross contamination between cooked and uncooked foods. If I handle raw chicken with my gloves, then use those same gloves to put together your sandwich, the sandwich will be covered in bacteria from the raw chicken.

I worked in food service for years, and this is a legitimate problem, and gloves tend to make it worse. Most restaurants are staffed with immigrants, many of whom come from countries and cultures with vastly different sanitation standards. In restaurants that force everyone to wear gloves, those people tend to put on a pair of gloves when they get to work, and take off that same pair at the end of the day. I've seen cooks go to the bathroom wearing gloves, smoke a cigarette wearing gloves, eat their lunch wearing gloves, and so on. If you don't force people to wear gloves but instead enforce a very detailed handwashing policy, things tend to be much more sanitary.

Re:Bare handed food handling? (1)

Grishnakh (216268) | about 4 months ago | (#47074529)

How about hiring people who actually understand sanitation, instead of people who don't?

Re:Bare handed food handling? (1)

hoboroadie (1726896) | about 5 months ago | (#47082471)

I never saw the test, but in Oregon, employees have to take a class and be certified to work in restaurants.
I like to think that hand-washing is part of the curriculum.

Re:Bare handed food handling? (0)

Anonymous Coward | about 4 months ago | (#47075399)

At my college cafeteria there was a waffle station where you stop by and order a waffle then go elsewhere for a bit while a grotesquely fat woman cooks it for you. One day I was eating at a table right in front of the waffle station and was able to observe the goings on there for an extended period of time. At one point, the woman looks around to see if anyone is watching and takes one of her gloves off. She then reaches down the back of her pants and starts scratching her ass. She then proceeds to shove the same hand in the front of her pants and scratch her cooch. After sniffing her fingers, she then puts that hand back in the plastic glove and continues to cook waffles for people.
 
I never ate waffles there again.

Re:Bare handed food handling? (1)

HornWumpus (783565) | about 4 months ago | (#47077355)

You wanted extra dingleberries and no pubes? I'm sorry I misunderstood, we'll remake that order for you.

Re: Bare handed food handling? (0)

Anonymous Coward | about 4 months ago | (#47073469)

It's an Americans With Disabilities thing: The gloves are required to allow neurotic New Yorkers to eat out and not starve.

Re:Bare handed food handling? (1)

Xicor (2738029) | about 4 months ago | (#47073721)

gloves are undoubtedly safer when used right... the thing is that generally speaking, people who dont use gloves dont wash their hands, and people who do use gloves dont replace the gloves after touching a specific food group.

between the two though, the people who dont replace gloves are not as bad as those who dont wash their hands

Re:Bare handed food handling? (1)

BradMajors (995624) | about 4 months ago | (#47074543)

Actually, washed bare hands are cleaner than using reusing plastic.

97% of internauts are idiots. (0)

Anonymous Coward | about 4 months ago | (#47073385)

They prefer to use a "social media" to a normal web page. Seems they get the fuzzies when their data is being marketed.

OH NO, THE NAKED HAND (2, Insightful)

Anonymous Coward | about 4 months ago | (#47073413)

Bare-handed food handling is fine to me, as a consumer. If we're not talking about a cashier handling your money, then walking over to the food line to get your order ready, as long as people are washing their hands regularly, there's absolutely nothing wrong with that. Keeping the sick employees home without them being afraid of calling in and getting fired seems to be a greater issue.

Re:OH NO, THE NAKED HAND (0)

Anonymous Coward | about 4 months ago | (#47073503)

indeed, if the workers can't be trusted to know enough hygiene to handle food bare handed, a glove is not going to fix the problem

Re:OH NO, THE NAKED HAND (1)

MattGWU (86623) | about 4 months ago | (#47074151)

The NY law is bare-handed contact with ready to eat food, if that makes it more or less ridiculous. Anything that's getting cooked is ok to touch. I think the point is it minimizes the risk of people NOT washing their hands regularly. You're right though, letting people call in would help a great deal.

Food safety rules are nuts. I had to do ServSafe certification, and if you did everything you were supposed to be doing all the time, you'd never actually make any food, because you'd be too busy measuring and recording to get anything done, assuming you're not duly paralyzed by fear about ciguatera or getting botulism from improperly held baked potatoes like they want you to be.

Re:OH NO, THE NAKED HAND (1)

CastrTroy (595695) | about 4 months ago | (#47074559)

Yeah, I worked at McDonald's in high school, and as a member of the kitchen staff, we didn't have to wear gloves. Basically, wash your hands before you start, and after breaks, as well as any other time you feel your hands need a washing. Probably works better than continuously wearing gloves, as most people would use the same gloves for the entire shift. Some ill-managed places where the staff have to constantly move between cash and food prep should probably require gloves, but those places tend to be terrible anyway.

that's because 311 is useless (1)

alen (225700) | about 4 months ago | (#47073617)

you report something, get a number and most times it won't get fixed
or the city workers will just close it out to close the ticket. only time it is useful is if you park at a broken parking meter and put in a request to have it fixes to give yourself an out in case you get a ticket

Social Media Outreach (4, Funny)

T.E.D. (34228) | about 4 months ago | (#47073725)

This sounds like a good idea to me. But if they are going to start using social media, why not take it one step further and actually post their inspections as "reviews" on Yelp? Send tweets out when they shut a place down. ("Shutting down @LaSemonlia for falsely labeling as "Chicken Quesadilla" their cucaracha surprise. #NoBueno")

Another reason to fear Yelp (2)

EmperorOfCanada (1332175) | about 4 months ago | (#47073781)

I know that restaurants have a love hate relationship with Yelp. They fear the petulant customer who will give them a bad yelp review because the restaurant didn’t kiss their feet. But I think that 99% of yelp reviewers know to ignore the occasional crap review knowing that it says more about the reviewer than the restaurant. So now the actually bad restaurant does have even more to fear from yelp. Back when I read my local newspaper and I noticed that some doctor had lost their licence I would check the rate my doctor site and see that in all but for a single doctor the reviews were typically, “Where did they get their licence? A cracker jack box?” or “A complete quack, I went in with a horribly sore leg after a ski accident and the bozo diagnosed me with heavy metal poisoning. I went to emerge and they said my leg was broken.” My only worry is that like slashdot, reddit, tripadvisor, and other voting sites that this will just be one more reason for evil companies to hire slimy PR firms to “manage” their reputations and the reputations of their competitors. More information by and for the public is only a good thing.

Re:Another reason to fear Yelp (0)

Anonymous Coward | about 4 months ago | (#47074043)

Businesses have a love but mostly hate relationship with Yelp because when the Yelp mafia comes a calling you have to pay to play. And if you don't, magically some elite Yelpers will suddenly have a bad experience in your business, but you didn't pay so you can't do any kind of moderation on the reviews (Yelp smart sort will make sure those bad ones stay at the top).

Pay Yelp for a link (1)

gurps_npc (621217) | about 4 months ago | (#47073917)

It looks to me like they should simply get Yelp to put a permanent prominent link on the bottom of their review form. The button could say "Forward this complaint to the Board of Health".

Have it send an email to the appropriate person/group, based on the zipcode.

Probably cheaper than the cost of a website.

Re:Pay Yelp for a link (1)

Albanach (527650) | about 4 months ago | (#47074007)

I think that would result in too many malicious reports from dissatisfied customers. They need to find the correct level of burden that doesn't dissuade someone who suspects poor food handling/hygiene from making a report but which does not encourage everyone who was served lukewarm soup or was upset at the limited selection of ice cream flavors to send the health inspectors round to visit.

Certainly there could be a link at the bottom of the page, but it might want to ask for specific examples of poor hygiene witnessed/dirty conditions; also to ask if anyone became ill - and if so whether they were treated by a physician.

Anti-competition (1)

mfh (56) | about 4 months ago | (#47074223)

My experience with a lot of these types of reviews is competing restaurant owners tend to use it as a way to mud sling, so it's tough to weed out false reviews from the real deal. Any customer who is inconsolable from an experience could be a fraud. Most people realize that mistakes can happen and place a higher level of respect for restaurants based on how they resolve an issue. Then there are the customers who just want free food and if they are denied it they are very nasty about it online. My proposed policy from restaurant owners is to never comp a meal. Provide better service, give a reduction on the final bill but only if you know for certain it was your fault. Some restaurants may decide to strap their servers with Google Glass in the near future so they can review customer orders, to prevent this kind of thing. "I said I wanted the steak well done and you served it rare!" Review the footage, "I'd like a rare steak with potatoes and..."

"Social Incentive" (1)

EMG at MU (1194965) | about 4 months ago | (#47074273)

I think one reason people report poor conditions on Yelp a lot more than NYC's 311 number is because people get a sense of satisfaction reviewing things on yelp. You get little internet points the more reviews you make and you get to tell your friends (and annoy wait staff) by saying "I'm a big foodie, I have 173 Yelp reviews". This gives people an incentive to use Yelp that they don't have with calling 311.

fake reviews (5, Insightful)

BradMajors (995624) | about 4 months ago | (#47074551)

The problem with using yelp reviews is some of the reviews are fake. Yelp staffers have been known to write negative reviews for companies that don't pay yelp.

Re:fake reviews (2)

whovian (107062) | about 4 months ago | (#47074747)

Not only that, but they're known to give display preference to negative reviews if the company in question doesn't pay membership fees.

They don't close the restaurant due to the review (2)

Eevee (535658) | about 4 months ago | (#47074837)

The yelp reviews provide a suggestion that there may be a problem; there is a health inspector who examines the restaurant based on the suggestion. If it's a fake yelp review and the restaurant does meet the standard, then the health inspector gives a good grade and there's no problem. On the other hand, if there's a fake yelp review and the restaurant does have problems--well, the restaurant deserves the failing grade; the false yelp review just gets the inspector there sooner than the normal review cycle.

THIRD WORLDERS (-1)

Anonymous Coward | about 4 months ago | (#47075113)

Isn't it a strange coincidence how it's almost always THIRD WORLD restaurants that have these problems...Maybe because they're run by vile, selfish THIRD WORLD scum, who come from third world SHITHOLES where nobody gives a toss about hygiene?

Improper methodology (3, Interesting)

Solandri (704621) | about 4 months ago | (#47075791)

The study discovered 468 actionable complaints, 97% of which hadn't been officially reported to the city, and analyzed roughly 294,000 Yelp restaurant reviews. Subsequent investigations on suspected restaurants turned up evidence of bare-handed food handling, cross-contamination, or even the presence of mice and cockroaches.

Those don't sound like serious violations, they sound like things you can find anywhere if you just look hard enough. I can see bare-handed handling and cross-contamination happening anywhere, and you'd pretty much need a hermetically sealed room to avoid mice and cockroaches in NYC.

How they should've done the study is mine Yelp for actionable complaints. Then send inspectors to those restaurants and an equal number of restaurants chosen at random without the inspectors knowing which set the restaurant belonged to. Then they could check to see if there was any statistical difference in inspection results between the Yelp-flagged set and the random set.

Otherwise you're just serving up a heaping of confirmation bias. The idea of using online reviews to detect food-borne outbreaks by mining review sites is a good one, but it still needs to be properly vetted in a double-blind study.

Re:Improper methodology (1)

HornWumpus (783565) | about 4 months ago | (#47077719)

Not enough data for proper methodology.

Unless we somehow learn how big the bribes the restaurants pay the health inspectors and Yelp we will never know it this is a good money making scheme.

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