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Windows 8.1 Update Crippling PCs With BSOD, Microsoft Suggests You Roll Back

samzenpus posted about 2 months ago | from the back-to-the-old dept.

Bug 304

MojoKid writes Right on schedule, Microsoft rolled-out an onslaught of patches for its "Patch Tuesday" last week, and despite the fact that it wasn't the true "Update 2" for Windows 8.1 many of us were hoping for, updates are generally worth snatching up. Since the patch rollout, it's been discovered that four individual updates are causing random BSoD issues for its users, with KB2982791, a kernel-mode related driver, being the biggest culprit. Because of the bug's severity, Microsoft is recommending that anyone who updated go and uninstall a couple of the specific updates, or rollback using Windows Restore. You can uninstall these updates in much the same way you uninstall any app; the difference is that once you're in the "Programs and Features" section, you'll need to click on "View installed updates" on the left. While it's mostly recommended that you uninstall 2982791, you may wish to uninstall the others as well, just in case.

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For some it was just a plain black screen (4, Interesting)

yakumo.unr (833476) | about 2 months ago | (#47691811)

For some it was just a plain black screen with no errors displayed (win 8.1 x64) , same fixes though:

http://answers.microsoft.com/e... [microsoft.com]

For some it was just a plain black screen (1, Funny)

Anonymous Coward | about 2 months ago | (#47692155)

Windows not working at all. It seems like the right time for Linux on the Desktop to make some headway.

Re:For some it was just a plain black screen (-1)

Anonymous Coward | about 2 months ago | (#47692349)

Linux would have to start working on the Desktop.

If people are going to get screwed, they want to pay for it.

Re:For some it was just a plain black screen (1)

Anonymous Coward | about 2 months ago | (#47692557)

Linux would have to start working on the Desktop.

With Android and ChromeOS added to traditional Linux DEs, it's already there.

Windows is only useful for about 1% of business use-cases now.

Thing is, it's so maintenance-heavy, it costs way more to provision and admin than just about everything else around. With that sort of $ savings available, it's only a matter of time before smart companies transition.

Re:For some it was just a plain black screen (1, Offtopic)

innerweb (721995) | about 2 months ago | (#47692459)

Windows is my gaming system, from which I browse when I have been gaming (as I just finished a bit ago).

Linux is actually where I do most of my work already.

Re:For some it was just a plain black screen (4, Informative)

Anonymous Coward | about 2 months ago | (#47692473)

Boot into safe mode and restore. Windows automatically creates a restore point before updates are applied. If the boot process is too quick to hit F8 or shift-F8, hard power your PC on and off a few times and Windows 8 will automatically go into a recovery mode where you can choose to reboot into safe mode.

It isn't only Windows 8 (5, Informative)

cosmin_c (3381765) | about 2 months ago | (#47691813)

I'm using Windows 7 and I was affected by this. I can't fathom the depths of ineptitude required to release such an update, to be perfectly honest.

Re:It isn't only Windows 8 (2)

fustakrakich (1673220) | about 2 months ago | (#47691877)

Don't try to "fathom" anything. Just turn off automatic updates, and you'll be a bit safer.

Re:It isn't only Windows 8 (4, Interesting)

Ol Olsoc (1175323) | about 2 months ago | (#47692157)

Don't try to "fathom" anything. Just turn off automatic updates, and you'll be a bit safer.

Microsoft doesn't pay attention to that any more. Before I nuked 8.1 and replaced it with Mint, they had at least 5 forced updates that wrecked my wife's laptop.

Re:It isn't only Windows 8 (1)

Anonymous Coward | about 2 months ago | (#47692545)

Nope, I turned mine off and have never had to update. 7 at least. I learned the hard way that the new default behavior of Winblows is now to force an automatic reboot regardless of what programs are running.

Re:It isn't only Windows 8 (1)

Anonymous Coward | about 2 months ago | (#47692553)

Then you didn't disable updates. I always set Windows to manual update only and have never had any patches force installed.

Re:It isn't only Windows 8 (-1, Flamebait)

BitZtream (692029) | about 2 months ago | (#47691885)

Then you know absolutely nothing about software development, let alone one that affects more desktops than anything else on the planet. Its hard to imagine you've been using a computer for any length of time at all with such an ignorant statement.

Microsoft does not actually have EVERY single PC configuration and software combination on the planet in their test labs.

I can't fathom how slashdot fall to the point where people with ignorance on your level get modded up instead of into oblivion. Whats better is that you're claiming that Windows 8 drivers that don't work on Windows 7 caused the same problem for you. This is an ID10T or PBKAC error I think.

Re:It isn't only Windows 8 (5, Informative)

BarbaraHudson (3785311) | about 2 months ago | (#47691935)

I can't fathom how slashdot fall to the point where people with ignorance on your level get modded up instead of into oblivion. Whats better is that you're claiming that Windows 8 drivers that don't work on Windows 7 caused the same problem for you. This is an ID10T or PBKAC error I think.

Before jumping on the previous poster for mentioning Windows 7, you might have wanted to read the linked article, or better yet Microsoft's own description of one of the updates [microsoft.com] that states it affects a LOT more than just Win8x, and it has nothing to do with drivers

Update to support the new currency symbol for the Russian ruble in Windows

... Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 8, Windows RT, Windows Server 2012, Windows 7, and Windows Server 2008 R2.

Buffer overflow in a character set table?

Re:It isn't only Windows 8 (2, Insightful)

Anonymous Coward | about 2 months ago | (#47691905)

If it was just one update I might agree with you, but deciding to release four different bad updates at the same time is just ridiculous. All of my friends that worked in QA there have been laid-off, but even that doesn't justify the decision to release known bad updates.

Re:It isn't only Windows 8 (-1)

Anonymous Coward | about 2 months ago | (#47692041)

You can't test your updates against every version of every terrible buggy 3rd party driver that users might be running.

Re:It isn't only Windows 8 (0)

NemoinSpace (1118137) | about 2 months ago | (#47692111)

Fuck off steve. You're fired. Remember?

Re:It isn't only Windows 8 (0, Offtopic)

Anonymous Coward | about 2 months ago | (#47691913)

Yeah, because linux updates never breaks the system. /s

Re:It isn't only Windows 8 (5, Funny)

jones_supa (887896) | about 2 months ago | (#47692049)

The scary thing about Linux is that they can do sometimes platform updates which suddenly break fundamental things like keyboard [kernel.org] or ACPI fan control [kernel.org] .

But then again, the bleeding-edge development process also allows to get all the new cool features quickly into the kernel.

Re:It isn't only Windows 8 (3, Insightful)

ozmanjusri (601766) | about 2 months ago | (#47692563)

The scary thing about Linux

There's more than one Linux, and it's very easy to choose a stable distro that doesn't live on the bleeding edge.

Re:It isn't only Windows 8 (1, Informative)

Anonymous Coward | about 2 months ago | (#47692087)

In 5 years, I never had a Linux update break anything, no BSOD's or lockups either. The "other" PC, we'll call that "Windows" locks up at least once per day, BSOD's, nags about everything, loses its LAN connection configuration, won't do this or that, etc. Two identical PC's, one Linux, one Windows, only one is stable and trusted.

Re:It isn't only Windows 8 (1)

mvdw (613057) | about 2 months ago | (#47692321)

I like linux, I run linux exclusively at home, but I don't believe that this could be purely Windows' fault. If the computers truly are identical, swap hard drives and see if the 'good' computer now suddenly develops faults while running windows, or if it's a hardware problem.

Re:It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692335)

What a load of unmitigated horseshit. When I was younger and didn't understand the value of my time and ran ubuntu linux, the damn thing broke itself so deftly and completely any time I ran the package updater that I wouldn't install any updates. It was faster just to install new versions of the distro and all my applications than play russian roulette with the updates. I've found this to be true with pretty much all major linux distributions. Meanwhile, windows keeps on puttering along, even with the awful interface in 8.1 (still not as bad as unity, though).

Re:It isn't only Windows 8 (2)

bigfinger76 (2923613) | about 2 months ago | (#47692493)

I don't believe you.

Re:It isn't only Windows 8 (1)

EvilJoker (192907) | about 2 months ago | (#47692355)

You've apparently never had to deal with buggy Linux drivers. I've been fighting with a buggy nVidia implementation ever since I switched it to be my Linux server. It has never quite worked right on Linux (Fedora, Ubuntu), but since it's a server, it's not a big deal.

I DID find out the hard way when they changed mdadm to HALT BOOT when *ANY* array is degraded, and then not give a useful error message.

If your Windows PC is getting BSODs, either it's hardware fault, or it's a bad driver. (Or possibly a driver-level virus). If the hardware is actually supported by that version of Windows, you should investigate further. There may not be a good driver, but you should be able to at least identify the issue I would start with the NIC driver. I had a D-Link DUB-E100 [dlink.com] USB NIC. The Win7 x64 driver would cause the same issues you're having now.

Re:It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692377)

You can also run a great util called BlueScreenView which will show you the culprit driver causing the BSOD.

Re:It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692483)

Tiz true, however, both the kernel must fail to boot and the NIC has to die or I can usually
(never been a time when I couldn't) fix Linux in place without a nuke. Nice if init comes up too.
Screw X, don't need it, fix it later. I do generally stay behind the update curve by a couple of
weeks or a little longer though. Serious breakage like this is rare. I always dual or triple boot
which a wifey laptop user might find a bit confusing. Great for maintenence though. Windows
does not lend itself well to this arrangement. Linux does. OTOH, the way MS is (dis)organized
they seem to do a pretty decent job under the circumstances. After all, they do have a lot of
users to "update", lot of interaction with 3rd party apps they don't control, etc... I feel for the
Win crowd but hey, I'm not a gamer?

Re:It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692515)

Me thinks that you're either using a pirated copy, or just have shitty hardware. Sorry, but my Windows 7 experience has been next to flawless. I've had one BSOD caused by a driver failure in the last year.

Re:It isn't only Windows 8 (-1)

Anonymous Coward | about 2 months ago | (#47691947)

The fact that I have had KB2982791 installed since the 14:th without any of these problems is perhaps a clue as to why it escaped QA. (hint: when you have tens of millions of users...)

Re:It isn't only Windows 8 (0)

exomondo (1725132) | about 2 months ago | (#47692019)

I'm using Windows 7 and I was affected by this. I can't fathom the depths of ineptitude required to release such an update, to be perfectly honest.

Maybe something to do with the millions of configurations of software and hardware that they have to support? Every now and then something is bound to go wrong.

Re: It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692127)

More like there are millions of extra dollars to be made if they cut back on testing a bit. MS chooses to be mediocre because it makes them more money in the short term.

Re: It isn't only Windows 8 (1)

exomondo (1725132) | about 2 months ago | (#47692223)

No it doesn't seem "more like that" at all, testing the millions of configurations is objectively impossible with the different types, brands and revisions of hardware all mixed and matched as well as the myriad of different versions of drivers for that hardware.

Re: It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692367)

MS has 370 billion dollars in market cap. They are truly well funded with plenty in the bank. I'm pretty sure if they made security and testing of their products a priority, they could do a *lot* better than they have been doing. They aren't even trying.

Re: It isn't only Windows 8 (1)

exomondo (1725132) | about 2 months ago | (#47692465)

It isn't really a question of money, you simply cannot test anything even close to that many configurations. No other vendor supports anywhere near that many. The could leave it up to the OEM to test but that would probably end up like the state of Android updates.

OS X is supported on a relatively small amount of configurations and they bundle driver updates for the core hardware so it is generally much more stable across its available hardware platforms.
iOS is a comparatively very narrow set of configurations.
We all know the story with the disparate availability of Android updates and even custom distros like Cyanogen only support a handful of handsets and they don't have customizable internals or various driver versions for those internals unlike desktops/laptops.

Re: It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692427)

And that is precisely the fucking problem!

If you promise to be able to be all things for all people on all platforms, you had better fucking deliver, or you should decide to cut back and focus your resources on configurations you can support.

There are no bonus points awarded because you prove the Peter Principle in such a massive and public display

Re: It isn't only Windows 8 (0)

Anonymous Coward | about 2 months ago | (#47692499)

If you promise to be able to be all things for all people on all platforms, you had better fucking deliver

or what? you end up with a dozen or so geeks who run linux anyway whining about it on slashdot? whether you like it or not people arent exactly switching to mac or linux in droves.

or you should decide to cut back and focus your resources on configurations you can support.

oh right so they should actively prevent any configurations that use non-WHQL drivers or hardware that doesnt have WHQL drivers at all.

Resistance is futile (0)

onproton (3434437) | about 2 months ago | (#47691819)

you will be assimilated into Windows 8.

Slashdot (-1, Troll)

gTsiros (205624) | about 2 months ago | (#47691829)

News for nerds. Stuff that matters. ... :|

some 19 years on... (1)

Anonymous Coward | about 2 months ago | (#47691833)

"Windows 95 will get rid of all Unrecoverable Application Errors"

Re:some 19 years on... (2)

BitZtream (692029) | about 2 months ago | (#47691893)

Chicago pretty much did (ignoring driver flaws) ... until they added backwards compatibility.

Misleading article (1, Funny)

Anonymous Coward | about 2 months ago | (#47691835)

Its a new feature they're introducing.

LOL windows restore (1)

Anonymous Coward | about 2 months ago | (#47691843)

good luck with restore as you cant boot into "safe" mode, so if you didnt create a rescue disc or bootable usb (nobody does and you fucknig know it) you are up shit creek (moreso if you have a software RAID)

The state of engineering in PC recovery is awful, shame on software devs

Re:LOL windows restore (0)

Anonymous Coward | about 2 months ago | (#47692079)

The state of engineering in PC recovery is awful, shame on software devs

Very true. It indeed is funny to think how much updating software is still just "pour in some new files and cross your fingers".

Re:LOL windows restore (1, Troll)

bill_mcgonigle (4333) | about 2 months ago | (#47692165)

The state of engineering in PC recovery is awful, shame on software devs

What? You just power off your vm, roll back the storage to the appropriate snapshot, and turn it on again.

Wait - you let Windows touch your hardware? Oh, my.

Re:LOL windows restore (0)

Anonymous Coward | about 2 months ago | (#47692259)

Wait - you let Windows touch your hardware? Oh, my.

And here we have proof of how out-of-touch some basement dwellers really are.

Re:LOL windows restore (-1)

Anonymous Coward | about 2 months ago | (#47692431)

I'm sure you enjoy buggy open source garbage.

Re:LOL windows restore (0)

Anonymous Coward | about 2 months ago | (#47692287)

Mod parent up!

LOL @ Captcha: unstable

In other news... (4, Funny)

djupedal (584558) | about 2 months ago | (#47691845)

Microsoft announced they will change from calling their software 'software' to 'cute puppy' in bid to distance themselves from their reputation as they have now run out of feet to shoot and stick in their mouth.

Re:In other news... (1)

SeaFox (739806) | about 2 months ago | (#47692183)

I wonder if Microsoft has considered changing their name to distance themselves from their reputation for the software they produce.

Re:In other news... (1)

Tablizer (95088) | about 2 months ago | (#47692219)

This latest puppy is shittin' all over the carpet.

Re:In other news... (0)

Anonymous Coward | about 2 months ago | (#47692583)

Good decision, at least it'd be on the path to becoming fast and stable.

http://puppylinux.org/main/Ove... [puppylinux.org]

Meanwhile, Robin Williams Died (-1, Flamebait)

Anonymous Coward | about 2 months ago | (#47691869)

So much for allowing fans to lay e-flowers here and discuss his life.

Instead we have more Microsoft stories - they have to hit FP, usually every day - or it wouldn't be Slashdot Beta!

This update deleted my "All Programs" list (4, Funny)

PilotKnob (3440945) | about 2 months ago | (#47691887)

I'm going to have to reinstall Windows 7, and I can't tell you how excited I am about this.

Re:This update deleted my "All Programs" list (1)

ElderKorean (49299) | about 2 months ago | (#47692159)

I'm going to have to reinstall Windows 7, and I can't tell you how excited I am about this.

What about your backup, restore to that.

Easy fix for the bug (0)

Anonymous Coward | about 2 months ago | (#47691889)

My machine crashed 4 times over the weekend, so I just removed Windows completely, and went with Mint.

Even M$ intelligentsia Within M$ Condem MSW 8 (-1)

Anonymous Coward | about 2 months ago | (#47691891)

Wow !

Balmer's years at M$ only brewed an army within M$ against him and his beloved 8.

A sad story.

Re: Even M$ intelligentsia Within M$ Condem MSW 8 (-1)

Anonymous Coward | about 2 months ago | (#47692053)

You're the only sad story here. "M$" might have been hip and trendy back in 1995 for a few seconds. Now it's just a big red flag signaling that you're a juvenile little dork.

10 LET M$ = "Microsoft" (2, Informative)

tepples (727027) | about 2 months ago | (#47692373)

It's been M$ since the 1970s, back when Microsoft was a publisher of BASIC interpreters and names of string variables in BASIC ended with $.

Forget TFA (5, Informative)

Anonymous Coward | about 2 months ago | (#47691901)

Here is the better workaround for the problem from Microsoft: https://support.microsoft.com/kb/2982791

Re:Forget TFA (0, Funny)

Anonymous Coward | about 2 months ago | (#47691993)

You posted the wrong link, here's the cure... http://www.kde.org/ [kde.org]

Re:Forget TFA (1)

Anonymous Coward | about 2 months ago | (#47692197)

What does that say that the article doesn't?

Re:Forget TFA (0)

Anonymous Coward | about 2 months ago | (#47692241)

Here is the better workaround for the problem from Microsoft: https://support.microsoft.com/kb/2982791

Thanks, because the article says to go where you uninstall any app. What the fuck is an app? Is that Apple software?

Killer apps (1)

tepples (727027) | about 2 months ago | (#47692385)

"App" has been short for "application" before the introduction of OS X, let alone iOS. The definition of "killer app" [wikipedia.org] , for instance, came up during the Microsoft antitrust trial.

Re:Forget TFA (0)

Anonymous Coward | about 2 months ago | (#47692591)

Thanks, because the article says to go where you uninstall any app. What the fuck is an app? Is that Apple software?

I know right? Im still trying to find the "any key"!

Do I need to delete fntcache.dat in safe mode too? (0)

Anonymous Coward | about 2 months ago | (#47692293)

Or do I just uninstall the updates in Programs and Features???

Re:Forget TFA (0)

Bite The Pillow (3087109) | about 2 months ago | (#47692325)

That says to restart in Safe Mode, and many of the replies specifically say that does not work. If you have installation media, that's no problem. Otherwise, you've posted horseshit nonsense that helps no one.

Re:Forget TFA (0)

Anonymous Coward | about 2 months ago | (#47692419)

But can you just uninstall the updates? Or do I need to do the whole safemode thing too?

Wait until SP1/SP2 before buying ? (0)

Anonymous Coward | about 2 months ago | (#47691925)

Always wait until SP1/2 before buying a Windows version.
This should be update as wait until Windows goes out of support and then buy it.
At least Microsoft won't be able to fuck it anymore.

their new motto (1, Funny)

slashmydots (2189826) | about 2 months ago | (#47691961)

Microsoft: "Where we don't really give a shit until Windows 9 comes out"

Re: their new motto (1)

Anonymous Coward | about 2 months ago | (#47691965)

Windows 9 "You have no choice but to upgrade".

Solid marketing move there.

Re: their new motto (0)

Anonymous Coward | about 2 months ago | (#47692187)

It's what they did with Windows 7. Fix all the problems of Vista, but call it something else to avoid the negative stigma and make more money selling it.

Re: their new motto (1)

Anonymous Coward | about 2 months ago | (#47692313)

Windows 9 "You have no choice but to upgrade".

Solid marketing move there.

Perfect marketing for Linux: Windows keeps crashing and Microsoft says the only fix is to upgrrade, so I upgraded to Linux and now everything works perfectly and is far faster then it was on Windows and I can keep right on gaming as Steam, GOG, Desura and Humble are all providing the latest titles!

Re: their new motto (0)

Anonymous Coward | about 2 months ago | (#47692571)

so I upgraded to Linux and now everything works perfectly and is far faster then it was on Windows

Until they realize that everything does not actually work perfectly and the desktop is much more laggy than in Windows.

I've learned the hard way (5, Insightful)

msobkow (48369) | about 2 months ago | (#47691973)

I've learned the hard way over the years. Never let Windows Update install a driver of any kind. Ever.

I've had them blow out network cards, video cards, sound cards, and low level on-board devices. I've had them completely bork systems to the point where they were unbootable.

Go to the vendor and get the official updates.

I don't know how they do it, but Windows Update perpetually mis-identifies hardware and installs the wrong drivers, delivers broken drivers, and otherwise screws up when it comes to drivers. Yet the official vendor's drivers (such as Intel) work just fine.

Go figure. One would think Microsoft is just redeploying those same drivers, but years of being burned have taught me that's not the case.

Re:I've learned the hard way (1)

kesuki (321456) | about 2 months ago | (#47692091)

"I've learned the hard way over the years. Never let Windows Update install a driver of any kind. Ever.

I've had them blow out network cards, video cards, sound cards, and low level on-board devices. I've had them completely bork systems to the point where they were unbootable. "

thats not a bug, thats a feature... you've heard of vendor lockin and planned obsolescence...

Re:I've learned the hard way (0)

Anonymous Coward | about 2 months ago | (#47692589)

Well that's interesting. Does the new guy see the light and intend to just gouge windows users for their last dollar before a major
rewrite of the UI to put it on top of some *NIX? Apple's in trouble if that's so. Shit, I might even try it if it has *NIX plumbing. Bet
it takes two seconds to port apps, if they're not already ported.

Re:I've learned the hard way (3, Informative)

jones_supa (887896) | about 2 months ago | (#47692107)

The nice thing about Windows Update drivers is that they sometimes allow you to install the the sole driver instead of the 300MB garbage pack from the vendor. :)

Re:I've learned the hard way (0)

Anonymous Coward | about 2 months ago | (#47692121)

Strange, I worked at a University support dept for a couple of years, supporting about 200 pcs. I've never seen a device "blow out" with a bad driver, be it a windows update installation or a manual one. At most, the device would not work, but removing the offending driver would be enough - in safe mode at some extreme cases. But never an un-bootable system due to a bad driver. I am talking about the Win 2k/XP/7 etc era. Windows 95/98 etc was a different thing.

Re:I've learned the hard way (2)

jones_supa (887896) | about 2 months ago | (#47692461)

It's a bit amateurish to dismiss the parent with the classic "it works for me, there must no problem". For example, maybe your university machines were mostly the same brand of conservative desktop machines which had quite basic hardware with well-tested interoperability with Windows Update? I mean, if you have a bunch of HP or Dell machines with Intel integrated graphics, the chances of things exploding are probably lower than with some more hot rod hardware.

Re:I've learned the hard way (1)

mrprogrammerman (2736973) | about 2 months ago | (#47692167)

I generally avoid driver updates unless I know there is a specific problem I am experiencing that is fixed. Got burned too many times.

Re:I've learned the hard way (0)

Anonymous Coward | about 2 months ago | (#47692601)

WTF. I've had the opposite experience. Never install an manufacturer driver ever, except exactly one exception: Nvidia.

is this BETA? (2)

the_fat_kid (1094399) | about 2 months ago | (#47691975)

I thought for sure that I had missed the [Satire] tag

Connected to mass layoff of Windows SDETs? Maybe? (5, Insightful)

xeno (2667) | about 2 months ago | (#47691985)

One of the bits of logic used for recent layoff and reorgs has been something like 'component/security/etc testing had become so mature at Microsoft (!) and ingrained into normal dev processes, that such a large population of SDETs (testers) across OS and key office products is unecessary.' Just chew on that for a second, and ponder how intensely stupid that seems.

But nevermind my opinion; I guess we're getting some at-scale empirical testing of whether getting rid of testers en masse was a good idea.

rubbing my chest with lion sperm (0)

Anonymous Coward | about 2 months ago | (#47692031)

000000000000h yeah!
bow wow!

It's pretty hard to roll back automated updates (5, Informative)

Brulath (2765381) | about 2 months ago | (#47692061)

I hadn't realised it was an update which caused the error, so when I finally resorted to system restore it just auto-updated immediately and broke again. At which point a second System Restore decided it would fail to modify a file and thus refused to work. Four hours later, I had to format to get Windows back.

One thing I learned: Disable fast boot, if it's enabled, on your Windows machine (powercfg -h off will disable hibernation entirely). Apparently a Ubuntu boot dvd cannot mount an NTFS partition with write enabled if a hiberfile.sys is present (apparently windows leaves its mounts active and stored in said file, so modifying the file system would cause problems). You can mount it as read-only and get your data, but if you run into a problem that could be fixed by modifying or deleting files then you're out of luck if fast boot is enabled and the action required cannot be performed from the windows boot environment (you can't disable fast boot from it, the required services aren't loaded).

Your startup time will be a little slower, but you might just save that time if something ever goes wrong with your Windows install and system restore fails.

How about win 7? (0)

Anonymous Coward | about 2 months ago | (#47692095)

Everything went belly up for me friday, simple operations in cad software (that always worked before) just completely freeze the machine. Old school lock up.

Re:How about win 7? (1)

50000BTU_barbecue (588132) | about 2 months ago | (#47692289)

Yes I can confirm that on my Windows 7 Home Premium SP1, the 2982791 update was present and it's removable.

Obligatory (0)

Anonymous Coward | about 2 months ago | (#47692119)

Meet the new boss... [networkworld.com]

Same as the old boss... [youtube.com]

Developers remix (1)

tepples (727027) | about 2 months ago | (#47692389)

But the old boss is BOSS [youtube.com] .

Pending Restart.. (1)

craznar (710808) | about 2 months ago | (#47692151)

So - my system has installed KB2982791 and is pending a restart.

How on earth do I remove it now, before restarting a system that may never restart ?

Re:Pending Restart.. (0)

Anonymous Coward | about 2 months ago | (#47692237)

Go to Control Panel > Windows Updates > See Installed Updates...

click on KB2982791 and select uninstall update.

Re:Pending Restart.. (1)

djdanlib (732853) | about 2 months ago | (#47692579)

You can't always, but you can prepare a recovery disk and also burn a copy of HBCD before your inevitable power cycle or reboot.

never update windows on patch day, wait a week (5, Insightful)

Nyder (754090) | about 2 months ago | (#47692235)

One thing I have learned over the course of MS OS's lives, is to NEVER update the computer at within a week of the updates being released. MS had a nice reputation for putting out crappy patches every now and then.

You are the product tester and you get to pay for it. So be smart, let the stupid people get the BSOD's so you don't have to.

Re:never update windows on patch day, wait a week (1)

E-Rock (84950) | about 2 months ago | (#47692435)

Or, there's a lot of different windows configurations and they can't test them all. We updated a few hundred machines last week, zero problems. Sounds like we got lucky, but it's not as if these problems nuke every machine.

Reference? (1)

jamesl (106902) | about 2 months ago | (#47692275)

This post and the linked article say, "Because of the bug's severity, Microsoft is recommending that anyone who updated go and uninstall a couple of the specific updates, or rollback using Windows Restore."

I note that neither this post nor the linked article reference or link to a specific instruction from Microsoft. Is this a joke?

Re:Reference? (2)

pslytely psycho (1699190) | about 2 months ago | (#47692469)

http://support.microsoft.com/kb/2982791

Reference Known issue number 3.

The linked report is rather dull, lacking all of the OMG DEAD COMPUTERS EVERYWHERE, aspect.
It does confirm the problem, and states downloads were removed, followed by what appears to be (only glanced at and did not actually read) detailed instructions for 7/8 to remove the updates if you were negatively affected.

This is why I always wait one week and do my updates manually on the advice of a wizened old computer guru I knew years ago.

Do I need to delete fntcache.dat in Safemode too? (0)

Anonymous Coward | about 2 months ago | (#47692277)

Or do I just uninstall the updates in Programs and Features?

Field day for hackers. (3, Interesting)

whoever57 (658626) | about 2 months ago | (#47692283)

Since some of the updates were for security fixes, this gives hackers time to analyze and reverse engineer the original fault, then use it against systems before there is a fix available.

Its not just Windows, this affects Linux users too (0)

Anonymous Coward | about 2 months ago | (#47692415)

Linux users will be affected by this too. They will have to uninstall KB2982791 just like windows users. They are equally affected. They think they are so clever with their 'unbreakable' system, but it gets affected by this bug and all the viruses too. So there!

They fired 30% of their testers (5, Interesting)

Anonymous Coward | about 2 months ago | (#47692527)

The Windows Serviceability team (dealing with updates) was decimated in the middle of last month, losing about 30% of their testers. This outcome is not surprising at all. Expect things to get much worse soon.

How many people will do this? (2)

tsa (15680) | about 2 months ago | (#47692543)

Since most people on this planet are not tech-savvy and don't read sites like /., I wonder what percentage of Windows 8 users will actually do the things Microsoft recommends.

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