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DIRECTV Broadband Shuts Down

michael posted more than 11 years ago | from the fatality dept.

News 464

Phroggy writes "Effective today (Friday the 13th), DIRECTV Broadband is officially out of business. The company will remain partially operational for the next 60 to 90 days, and we will work to transition our roughly 160,000 customers to another provider. Details are still sketchy. So, anybody gonna be hiring in the Portland area in a couple months?" There's a press release about the shutdown.

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464 comments

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I shall shutdown (-1, Troll)

gazbo (517111) | more than 11 years ago | (#4883890)

Your fucking mouth, story deleting MF.

MICHEAL IS A TOTAL DICKFACE (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4884063)

I posted this SAME STORY four hours ago and it was deleted.

Lightning bolt! (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#4883893)

Lightning bolt [attbi.com] !
Lightning bolt [attbi.com] !
Lightning bolt [attbi.com] !
Lightning bolt [attbi.com] !
Lightning bolt [attbi.com] !

Re:Lightning bolt! (0)

Anonymous Coward | more than 11 years ago | (#4883934)

Wow, that's retarded... And no index.html or directory listing, either. Are you one of those losers in the video, to know where to find it?

Re:Lightning bolt! (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4883946)

HOLY SHIT!!! That is the dumbest/gayest/most idotic thing I've seen in months. One word: LOSERS

Re:Lightning bolt! (0, Troll)

Markos (71140) | more than 11 years ago | (#4883951)

Never before have I seen such nerds.

Jesus Christ! (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4883972)

What the hell was that?!!!

I'm not sure what is more disturbing : the possiblity that I'm watching some "Jackass" style gang snuff film / initiation or the near certainty that you've just made me watch 18s of cosplay freaks in action!

In this season of giving, be sure to give only geniune GOATSE! [goatse.cx]

Re:Lightning bolt! (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#4884086)

Furries rule!
Raaaarh! [wolfe.com]

Broadband shut down? (3, Funny)

Anonymous Coward | more than 11 years ago | (#4883901)

I guess it's "last post" for them!

Re:Broadband shut down? (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#4884125)

Hi, Yashna here,
A nice lady wants to correspond with you.

http://www.friendlyrussiangirls.com/ [friendlyrussiangirls.com]

Reply with off and I won't write you again.

Thanks, Yashna

Well... (5, Funny)

craenor (623901) | more than 11 years ago | (#4883905)

For those of us who do tech support and sometimes run into DirecTV broadband issues, can I just say, yippee!

HA HA! (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#4884032)

Microsoft engineer pinched for stealing $9 million worth of software. [nwsource.com]

Not a bright thing to do. Furthermore, why would you post pictures of your expensive toys on the internet? [bavaria.da.ru] Trying to prove to the folks back home you've made it I suppose.

Re:Well... (5, Interesting)

Phroggy (441) | more than 11 years ago | (#4884054)

For those of us who do tech support and sometimes run into DirecTV broadband issues, can I just say, yippee!

What issues? In general, the service rocked - static IP, standard Ethernet with DHCP (with USB also available, bleh), easy setup (if you don't like the installer or don't run Windows, just point your browser to http://10.5.1.2/ and enter your phone number, and the gateway configures itself with all your settings).

Re:Well... (1)

McFly69 (603543) | more than 11 years ago | (#4884075)

You work for them right? The Telocity modem/fake routers that we haev to use.. can you hitn me how to mod it so I cna use the routing capabilities? I am goign to assuem they will let me keep it. what is yoru input on this?

Re:Well... (5, Funny)

Froze (398171) | more than 11 years ago | (#4884141)

You work for them right? The Telocity modem/fake routers that we haev to use.. can you hitn me how to mod it so I cna use the routing capabilities? I am goign to assuem they will let me keep it. what is yoru input on this?

My take on this post is that you need to cut back on caffiene ;-) Either that or teach you left hand to keep up with your right hand.

Re:Well... (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4884140)

Hi, Yashna here,
A nice lady wants to correspond with you.

http://www.friendlyrussiangirls.com/ [friendlyrussiangirls.com]

Reply with off and I won't write you again.

Thanks, Yashna

this is no good (4, Informative)

Merlin_80000 (529027) | more than 11 years ago | (#4883911)

DirecTV is the only residential provider in my area that provides static IP, hopefully i'll run across somewhere else. btw the support phone number has a message basically saying that they are shutting down within the next 30 days and to please not call them anymore.

Re:this is no good (3, Informative)

SquadBoy (167263) | more than 11 years ago | (#4884037)

Just so you know I had to go with cable where I'm at (I really wanted speakeasy) so just a couple of suggestions. You might try speakeasy. They are *really* good from what I've been told. Also if cable is in your area they provide DHCP but I've had the same address for ~3 months now and the tech who installed told me that they basically have leases that last for so long that unless you are offline for a really long time you will almost never lose the address.

Re:this is no good (3, Informative)

pyros (61399) | more than 11 years ago | (#4884106)

I'll attest to that. I had great service from them in Minnesota. Full DNS hosting fees were a little on the high side I thought, but hosting it myself on the connection they gave would not have been a problem. They're very *nix friendly. They used to have a few wisecracks on their website about people wanting to run NT Server. :) I got a pretty good vibe from MegaPath too, but I never actually had service from them.

The CO servicing me is too outdated even though I'm in range, so I'm stuck with a crappy cable service (I actually find myself eager for Time Warner to buy out the community contract so I can get roadrunner).

Re:this is no good (1)

Merlin_80000 (529027) | more than 11 years ago | (#4884109)

Well here the cable internet is cox and from what i've seen they use some weird system and IPs change pretty frequently. We have another dsl provider that has static IP for work i'm gonna try and talk to my boss about using it as a router and putting my server up at the office. we'll just have to see.

Re:this is no good (2)

BigBir3d (454486) | more than 11 years ago | (#4884053)

Speakeasy [speakeasy.net] is growing in area. Check them out. They have plans for 2 IP addresses right now.

Re:this is no good (5, Informative)

squiggleslash (241428) | more than 11 years ago | (#4884121)

Check out Earthlink. They seem to be everywhere where other broadband providers are, and they also do static IP (it's a small additional cost, but it's available.) They also have quite a good support policy - you're allowed to do your own networking, use non-Windows/Mac, etc, but if you do then they will not provide telephone support - you're assumed to know what you're doing.

I will not say they're perfect, they're PPPoE, and the static IP I have seems to break every time I lose the connection (typically I can't get it back for 15 minutes), and then there's the Hubbardist connections, but there's nothing so bad about the service I'd not recommend them to others.

More Info (5, Informative)

Phroggy (441) | more than 11 years ago | (#4883912)

I dunno why they posted this under "Ask Slashdot", but here's some more info:

DSLReports [dslreports.com] (forum)
DirecTV DSL [directvdsl.com] (info for customers)
Press Release [prnewswire.com] from Hughes (parent company of DirecTV)

Horses Mouth (5, Informative)

Apathy costs bills (629778) | more than 11 years ago | (#4883915)

Well, here's their customer FAQ [directvdsl.com] that explains a lot.

How sudden? (3, Interesting)

benzapp (464105) | more than 11 years ago | (#4883916)

I swear I saw advertisements for DirecTV DSL just the other day. Is this sudden or what?

Re:How sudden? (3, Funny)

teamhasnoi (554944) | more than 11 years ago | (#4883958)

I saw them *last night* while watching 'Taken'. Perhaps that's what's happened!

Re:How sudden? (2)

User 956 (568564) | more than 11 years ago | (#4884061)

I swear I saw advertisements for DirecTV DSL just the other day. Is this sudden or what?

TV ads are booked weeks (often months) in advance. This decision could have been in the works for a while.

Re:How sudden? (5, Interesting)

Phroggy (441) | more than 11 years ago | (#4884071)

I swear I saw advertisements for DirecTV DSL just the other day. Is this sudden or what?

Yes, it was VERY sudden. Rumors and speculation was sort of going around this week (directors disappearing for off-site meetings, hmmm...) but before this morning, nobody had any idea it would happen like this. The marketing department is gone now, of course, but wouldn't have pulled the ads before today (if they have yet).

Here is the full text (-1, Redundant)

vivek7006 (585218) | more than 11 years ago | (#4883919)

EL SEGUNDO, Calif. and CUPERTINO, Calif., Dec. 13 /PRNewswire-FirstCall/ -- Hughes Electronics Corporation today announced that its subsidiary, DIRECTV Broadband, Inc., would close its high-speed Internet service business in approximately 90 days and work toward transitioning existing customers to alternative service providers. DIRECTV Broadband, based in Cupertino, was acquired by HUGHES in April 2001 and currently serves approximately 160,000 customers with its "DIRECTV DSL" service. "HUGHES and its subsidiaries have worked steadily over the past months to improve our businesses in anticipation of the merger with EchoStar," said Jack A. Shaw, president and chief executive officer of HUGHES. "When the merger agreement was terminated earlier this week, we promised our shareholders and customers that we would move quickly to strengthen the profitability and efficiency of our company. This decision by DIRECTV Broadband is the first of those moves." "The landscape of the terrestrial broadband industry has changed dramatically since we purchased this business nearly two years ago, and, despite continuing subscriber growth, DIRECTV Broadband cannot operate profitably now or in the foreseeable future," said Eddy W. Hartenstein, chairman and CEO of DIRECTV, Inc. "The immediate priority will be to work toward transitioning customers to alternative service providers as quickly as possible, to minimize customer disruptions." As a result of this action, HUGHES expects to record a fourth quarter 2002 EBITDA charge of between $100 million and $150 million. Also in 2002, unrelated to the closure of DIRECTV Broadband and in conjunction with the adoption of Statement of Financial Accounting Standards Number 142 "Goodwill and Other Intangible Assets" (SFAS 142), HUGHES expects to record a non-operating charge of $108 million to write-off the goodwill associated with DIRECTV Broadband. Excluding the charge for the closure of DIRECTV Broadband and the gain related to receipt of a $600 million settlement on Dec. 10, 2002 for termination of the merger agreement between HUGHES and EchoStar Communications, HUGHES is confirming its full-year guidance for 2002. HUGHES will continue to offer its DIRECWAY(R) satellite-delivered consumer broadband service, which currently has approximately 160,000 subscribers. The company will continue to add new DIRECWAY customers but will not increase the subscriber base aggressively in the near term to avoid the cash requirements from the subscriber acquisition costs. In addition, HUGHES and DIRECTV will explore other strategic relationships that would allow the companies to offer future broadband services via both terrestrial and satellite technologies. Roughly half of DIRECTV Broadband's 400 employees were notified of layoff today, with a minimum of 60 days notice during which time they will continue to be paid, followed by receipt of a severance package. The remaining employees will work with customers during the approximate 90-day transition process and to wind down business operations. Current DIRECTV DSL customers should check the company's Web site, http://www.directvdsl.com, for complete information on transition plans for their Internet service. "While we have doubled our business year after year and consistently won industry awards for our groundbreaking technology, the significant shift in the telecom markets throughout the past 24 months and the current regulatory environment for DIRECTV Broadband made it impossible to obtain profitability within a reasonable time period," said Ned Hayes, president and CEO of DIRECTV Broadband. "We are proud to have had a talented internal team focused on achieving operational objectives despite the many distractions that have befallen our industry in the past two years." HUGHES, a world-leading provider of digital television entertainment, broadband services, satellite-based private business networks, and global video and data broadcasting, is a unit of General Motors Corporation. The earnings of HUGHES are used to calculate the earnings attributable to the General Motors Class H common stock (NYSE: GMH).

A more concise version: (0)

Anonymous Coward | more than 11 years ago | (#4883997)

abcdefghijklmnopqrstuvwxyz 1234567890 .,;$!%()

Sad, but necessary (0, Flamebait)

I Am The Owl (531076) | more than 11 years ago | (#4883920)

Unfortunately, this was largely due to the large amounts of bandwidth unfairly utilized by the "power users" of the network, who used applications such as KazAA and Napster most likely to pirate music and other questionable activities. It is sad that we will no longer be able to get satellite TV here because a few people using DSL had to ruin it for everyone else by getting greedy.

Why can't people just take what they need, instead of running off with everything that isn't nailed down?

Not affecting their TV service. (1)

sideshow (99249) | more than 11 years ago | (#4883956)

The TV part is seperate and will not be affected.

Re:Sad, but necessary (0)

Anonymous Coward | more than 11 years ago | (#4883963)

Since when can you sell "unlimited access" and then get mad when people actually use it?

People that only do e-mail and surf the web do fine with modems. It's the power users that need and are willing to pay for broadband.

Re:Sad, but necessary (0)

Anonymous Coward | more than 11 years ago | (#4884007)

Since when can you sell "unlimited access" and then get mad when people actually use it?

Since ordinary citizens turned into criminals. Free speech does not mean the freedom to yell "Fire!" in a crowded theater, and unlimited access does not mean unlimited for pirates and thieves.

Re:Sad, but necessary (2)

KingAdrock (115014) | more than 11 years ago | (#4884029)

That is crap. Just because a user is using tons of bandwidth does not make them a criminal. The business plan was flawed -- and that is the reason they are going out of business.

Re:Sad, but necessary (0)

Anonymous Coward | more than 11 years ago | (#4883966)

Why can't people just take what they need, instead of running off with everything that isn't nailed down?

Wow, what a galactic dumbass. Why can't the ISPs just offer what they can afford to provide, instead of promising users "unlimited" this and "free" that, only to go back on their advertising when customers actually take them up on it?

Re:Sad, but necessary (5, Interesting)

Phroggy (441) | more than 11 years ago | (#4883986)

Unfortunately, this was largely due to the large amounts of bandwidth unfairly utilized by the "power users" of the network, who used applications such as KazAA and Napster most likely to pirate music and other questionable activities.

This was not the problem. The main problem was having to do business with ILECs, which are monopolies that compete against us. A secondary problem was some not-so-bright management decisions, and not being able to offer value-added services (and collect additional revenue) because the main database system was designed by morons.

It is sad that we will no longer be able to get satellite TV here because a few people using DSL had to ruin it for everyone else by getting greedy.

Huh? DirecTV Broadband has nothing to do with DirecTV satelite.

Why can't people just take what they need, instead of running off with everything that isn't nailed down?

Because they're offered unlimited service.

MOD PARENT UP (0, Offtopic)

Coke in a Can (577836) | more than 11 years ago | (#4884065)

Bravo. I spent the last of my mod points last night, but if I still had a point left...

+1, Insightful

IN SOVIET RUSSIA (-1, Offtopic)

Anonymous Coward | more than 11 years ago | (#4883924)

Broadband shuts down YOU!!!

Doh! (2)

SkewlD00d (314017) | more than 11 years ago | (#4883928)

Fsck! And I just said how good their prices and service was in the previous story! DirecTV is really hurting, they needed to cut their losses to keep their DBS system going.

What a shame! They might be missed.

Directvinternet.com
directvdsl.com (formerly Telocity)
telocity.com

It was the name that did it! (5, Interesting)

wumarkus420 (548138) | more than 11 years ago | (#4883931)

Not too big of a surprise. You have no idea how many times people would ask me (sys admin) about internet connections and DirecTV-DSL came up. Of course the number one question - DOES IT WORK OVER THE SATELLITE!!!??? People could never get past the DirecTV name, and therefore seemed to shy away from the service because they were either confused or thought they had to subscribe to satellite service to get the service. The term "DSL" means nothing to anybody but people like us. To everyone else, they only look at the DirecTV part and make assumptions on that. I mean, their satellite service is named DIRECWAY - that's a hell of a lot more separation than DIRECTVDSL. Of course, they probably thought the name would be the selling point - but unfortunately, DSL and satellite service don't mix.

Re:It was the name that did it! (2, Interesting)

madHomer (2207) | more than 11 years ago | (#4884024)

They started out as Telocity, which is not a bad name, but when Direct TV bought them out, accounts payable at my company had an issue with me trying to expense my Satellite TV bill.

Re:It was the name that did it! (5, Informative)

gregger (156275) | more than 11 years ago | (#4884052)

Yeah, DirectWay or DirecPC (their other broadband services) are probably the only options I have (until Ricochet comes in).

I too thought "hmmm... DirecTVDSL, maybe it goes through the satellite... naaaah."

DirecPC is interesting because it does the download from a satellite (about 300 to 400 kbps) but the upload from a dial-up connection. So you have to use their software that splits your traffic for you. You get fairly good response since most users download a lot, but upload little. The drawback is that you still need a separate phone line.

DirecWay is actual TWO-way satellite broadband. It was supposed to get the same 300 - 400kbps download speed and a 128kbps upload speed.

Sounds great until you think of the actual time taken for clicks to be processed. Since your signal has to go from your roof to a satellite, to earth, do stuff, then take the same course back, response lag can range up to the .5 to 1 sec range! (So I've heard from users, but can't personally verify.)

This makes certain applications fail (including a Web application we make). Once you get a response it is very fast, but the lag... wow...

TTFN

Re:It was the name that did it! (2, Informative)

jiminim (104910) | more than 11 years ago | (#4884079)

> People could never get past the DirecTV name

I have had people ask if DSL meant "Direct Satellite Link"

The mom and pop isp's dream. (0, Offtopic)

BaconLT (555713) | more than 11 years ago | (#4883932)

Great! Finally, an opportunity for the underdog to topple the stronghold DirecTV had on the Satellite Broadband provision network.

Re:The mom and pop isp's dream. (3, Informative)

binaryDigit (557647) | more than 11 years ago | (#4883977)

Sorry, but DirecTVDSL had nothing to do with satellite broadboand, just dsl. They had a good service at a good price (never had a problem with mine).

Re:The mom and pop isp's dream. (2)

LostCluster (625375) | more than 11 years ago | (#4884112)

Too good a service and too good a price, hence the money-losing company that had to be shut down.

Re:The mom and pop isp's dream. (2)

Phroggy (441) | more than 11 years ago | (#4884033)

Great! Finally, an opportunity for the underdog to topple the stronghold DirecTV had on the Satellite Broadband provision network.

DirecTV Broadband has nothing to do with DirecTV satelite.

Why Portland? (2, Informative)

Colonel Panic (15235) | more than 11 years ago | (#4883933)

I don't see any mention of Portland in the press release. Is there a Portland office shutting down?
Well, if that's the case then join the party... there are plenty of us here not working.

Re:Why Portland? (4, Informative)

The Electric Messiah (591306) | more than 11 years ago | (#4883947)

Yeah, they have a tech support call center out here in Beaverton just down the street from Stream (where I work). Apparently they took everybody into a room, unplugged all the phones, and sent them all home.

Re:Why Portland? (2)

terpia (28218) | more than 11 years ago | (#4884108)

Stream?


hahahaha....


I got out of there in 98! One of the best things I ever did was get out of that shitty company.

Re:Why Portland? (0)

Anonymous Coward | more than 11 years ago | (#4884126)

intel just laid off bunchs of random 'considered to be unproductive projects' teams.

granted, they were mostly doing nothing all day, but that's intel's fault for not being able to figure out what all of it's employee's are doing.

Making the Tech job market harder? (3, Interesting)

Helios292 (528182) | more than 11 years ago | (#4883935)

So, how large was their employee base?

What does this bode for folks in nearby cities (like Seattle, for example) who are currently battling an already shitty tech market?

-Unemployed in Seattle

Doesn't look good for anyone (5, Insightful)

SteweyGriffin (634046) | more than 11 years ago | (#4883938)

I got to reading some other headlines about broadband companies. This got me to thinking -- is anyone doing well in this market right now?!

This is really upsetting because broadband is so important to so many people these days. Geeks, eBay'ers, etc. need to be connected, and ISPs, telcos, etc. don't seem to be able to provide fairly cheap, reliable service.

Hughes shutdown strands broadband users
CNET News.com - 8 minutes ago ... Satellites, digital subscriber lines and cable modems are the three
major ways Web providers deliver broadband to homes and offices. ...

Hughes to close terrestrial broadband operation
Bizjournals.com - 1 hour ago ... DirecTV Broadband, based in Cupertino, was acquired by Hughes in April ... it's working
toward transitioning existing customers to alternative service providers. ...
Hughes Shuttering a Fast ISP Unit - TheStreet.com

Broadband prices to rise in early 2003
ZDNet.co.uk, UK - 7 hours ago ... help ISPs stimulate the UK broadband market, which has already boomed over the last
12 months. "Recent advertising campaigns from BT and its service providers ...
BTw in new year ADSL promo - The Register

AOL's Iffy Broadband Deals
InternetNews.com - 12 Dec 2002
But the hefty carriage fees it faces from cable providers add up to iffy
prospects for making money off broadband, consumer advocates say. ...
The Layoffs That Stole Christmas - Washington Post
AOL's Iffy Broadband Deals - InternetNews.com
AOL's Parsons: "This Isn't Terminal" - BusinessWeek

Local cable TV, Internet choices debated
Hampton Union, NH - 7 hours ago ... necessary because he has heard residents complain about the lack of options from
AT&T Broadband and Comcast, the town's current Internet and cable providers. ...

BT fails to make the connection
CW360.com, UK - 14 hours ago ... why doesn't BT act as a branded reseller for third-party cable service providers? ... Instead
of waiting until the local level of demand for broadband justifies an ...

Re:Doesn't look good for anyone (2, Interesting)

Vellmont (569020) | more than 11 years ago | (#4884093)

Indeed. I was a sprint high speed DSL subscriber until recently, when they decided to pull out of the high speed DSL market in my area.

The word on the street I keep hearing is that's it's very difficult for companies to make profits off broadband. I really don't know why this is the case, broadband really isn't THAT unpopular. Are investors too impatient on a return on their investments? Do a lot of these companies just have a poor business model? Are these companies just badly managed? Or is this just a natural weeding of bad companies in an industry that's still fairly young?

I'd be willing to bet on the latter. Seems like this same thing happened in the early commercial dialup ISP era, but no one heard about it because the companies affected were much smaller.

Re:Doesn't look good for anyone (3, Insightful)

hudsonhawk (148194) | more than 11 years ago | (#4884146)

Sure, someone's doing well - the LEC's. Its their obscene fees that keep anyone but them from providing affordable broadband. DSL should be affordable - cable just has too high of a rollout cost, and too many points of failure. But since the FCC has pretty much decided to just ignore the laws mandating local competetion, there's little that can be done.

Other than giving your location-mandated baby Bell even more money for shitty customer service and outdated equipment.

Scott

Re:Doesn't look good for anyone (5, Insightful)

dissy (172727) | more than 11 years ago | (#4884151)

I think your comment hits the problem on the head...

> Geeks, eBay'ers, etc. need to be connected, and
> ISPs, telcos, etc. don't seem to be able to provide
> fairly cheap, reliable service.

You cant have everything for nothing.
You want expensive services for cheap? No one can do it.

As long as T1's and T3's cost the price they do, _someone_ has to bear that. The customer complains it shouldnt be them it should be the ISP. But why is that exactly?

The only reason in the past for an ISP to do this is to get a T1 and share it with say a number of dialup ports.

Unless you want your DSL/Cable to be 64k or less each way, the numbers dont make finantual sence to the ISPs to not raise prices to charge accordingly.

You want a megabit down? That costs an ISP $1500/month. You people want that for $40/month and not have it shared with 40 or more other people, yet there is no other way to break even, let alone make money.

<rant>
I would love to have that too, but I would also love free art, obtainable medicines for those that need it, not charged to use the airwaves around me, to be able to travel into space, and to be able to modify my own DNA at my whim, and a large number of other things.
As of yet, none of this is happening even though it is all very possible and we are just as capable of doing right now.

<bigger rant>
As long as governments allow the raping of the people by providing one company with a monopoly, and outlawing all competition, all we can do is fight them to give us our USA back. But too many people dont care and are fine with it, so nothing will change except for the worse.
</rant></rant>

That is the problem that needs fixing.

Now on to phase two.. Ideas. Got any? I sure dont :(

feeling a bit more monopolistic (1)

Dugsmyname (451987) | more than 11 years ago | (#4883941)

One less player, broadband in general is feeling a bit more monopolistic... With Comcast and AT&T and a few other "big guys" holding the majority of customers, I hope other "smaller" providers can stay afloat.

Teloshitty, DirectvDSL (0)

Anonymous Coward | more than 11 years ago | (#4883943)

These bastards had shitty service but I stuck with them cuz they offered a static IP. Now, over the holidays, when nobody wants to work, I need to look for another provider. This BLOWS!

DSL? (1)

Barbarian (9467) | more than 11 years ago | (#4883945)

What does DSL have to do with a dish service? Did people have to have the satelite service + the DSL service as a package to get it? Was there any discount?

If this is just DSL, transitioning to another provide should be no problem. (okay, maybe 2-3 months if the horror stories you hear about DSL providers are really true sometimes).

Re:DSL? (2)

binaryDigit (557647) | more than 11 years ago | (#4884004)

Nothing, it was just a DSL service that happened to be offered by DirecTV (they acquired it from some other company not that long ago). Cool thing (at least for me) was that it actually was what they advertised. I signed up online, got my dsl modem after being informed that my dsl line was up (and within the time period they specified) and I plugged it in and ran with it. Hadn't had a peep or problem with it since. A shame.

Re:DSL? (3, Informative)

Phroggy (441) | more than 11 years ago | (#4884014)

What does DSL have to do with a dish service? Did people have to have the satelite service + the DSL service as a package to get it? Was there any discount?

Marketing had some package deals going on, and I think they managed to get combined billing working, but other than that, no, DirecTV Broadband has nothing to do with DirecTV.

Re:DSL? (3, Interesting)

Didion Sprague (615213) | more than 11 years ago | (#4884025)

About two or three years ago, Hughes bought out Telocity and rebranded Telocity as DirecTV DSL.

It was about that same time that (IIRC) Rhythms went under. Anyway, I remember I had something like 30 days to find another DSL provider because Telocity (now DirecTV) would no longer run on my Rhythms line. Too bad -- because it was SDSL 1500/1500. Pretty nice speed actually.

Anyway, I ended up going to Speakeasy and haven't had a problem. I pay twice as much, though -- almost 100 bucks a month.

*shrug*

So it goes.

Re:DSL? (1)

Bourbonium (454366) | more than 11 years ago | (#4884073)

There are two different businesses and technologies here. DirecTVDSL is a regular DSL provider that uses the telephone lines, just as all the others do. Has nothing to do with owning a DirecTV dish or satellite TV service. They used to be Telocity DSL. Telocity filed for Chapter 11 just before Rhythms DSL did. DirecTV bought Telocity's customers and assets and thought they could keep it going and make it profitable. Too bad it didn't work.

DirecWay (aka DirecPC, IIRC) is the Satellite broadband service also offered by DirecTV, but this does require a Satellite dish and a dual LNB connection on the dish (or two separate dishes). One lead goes to your satellite receiver, the other goes to your PC. But this service is severely asynchronous. You only get high speed data throughput downstream. There is no upstream channel. If you wanted an upstream path, you had to have a regular dial-up modem and an independent ISP (or a different broadband service).

I investigated all of these alternatives when I was shopping around for broadband, and while DirecPC sounded good from a price perspective, when you added on the cost of maintaining your dial-up service, it didn't make sense if you had regular DSL or cable modem available. Since DSL wasn't available in my area, I was left with @Home or DirecPC. I went with @Home (later went bankrupt; now I've got AT&T Broadband, which will be raising their rates in January 2003).

Just posted this myself... (4, Interesting)

da3dAlus (20553) | more than 11 years ago | (#4883952)

...but it looks like I was beat to the punch. Oh well.

I JUST signed up with DTV DSL, and my gateway was in the mail as of yesterday. I'm really pissed, but at the same time I really feel for those hundreds of folks that came to work just to find out they didn't have jobs anymore.

I am a bit pissed that not a single email has been sent out about this. Apparently people are just finding out via forums, and now /. has the news. If anyone has info, or is in the same boat as me, please post any news you get about returning your gateway and dropping service before it begins. I figure it'd just be easier to wipe my hands of the service before it even begins, and sign up with someone else.

Thanks, and good luck to those who were laid off.

Re:Just posted this myself... (1)

Joshuah (82679) | more than 11 years ago | (#4884044)

i just signed up a month ago. $40 a month 1 year contract since i get directv service. arent they required to fullfill my year?

Duhh (1, Insightful)

Anonymous Coward | more than 11 years ago | (#4883961)

Well, golly gee another DSL provider going under....

There is no money in DSL because of the crap that you need to do to get into a CO, and then on top of that you are at the Mercy of the LEC (Ma Bell) to get new customers......

The high price tag of theft (2, Interesting)

b.foster (543648) | more than 11 years ago | (#4883967)

Although the consumer broadband landscape is hardly a profitable area in today's business environment, the DirecTV unit's death could not be chalked up to slim margins alone. Just as they have utterly failed [hughes.com] to prevent the theft of their premium television channels, DirecTV had placed little or no access control on their broadband network. I know this for a fact because I know of no fewer than five people who are able to get internet service from DirecTV for free, with some slightly modified equipment. Obviously, hiring a bunch of half wits [nds.com] to secure your network does not help the matter.

All of them will shut down (0)

vivek7006 (585218) | more than 11 years ago | (#4883968)

unless they bring the damn price down!!

Is this also affecting DirecPC? (0)

Anonymous Coward | more than 11 years ago | (#4883969)

Or is that another company entirely......

Go figure (0, Troll)

usurper_ii (306966) | more than 11 years ago | (#4883978)

1. billed as broadband
2. crappy service. Dial-up faster...
3. 70.00 a month = no customers
4. profit ???
= F*cked Company poster boy

Re:Go figure (2)

McFly69 (603543) | more than 11 years ago | (#4884048)

no.. They charge $49.99 a month.

Re:Go figure (2)

Phroggy (441) | more than 11 years ago | (#4884081)

It was $49.99/month, and the vast majority of our 160,000 customers got good speeds. For those that didn't, our service was no worse than any other ISP offering DSL service on the same phone line.

pretty friendly provider (1)

madHomer (2207) | more than 11 years ago | (#4883981)

This is a shame. For only $50, they were pretty power user friendly unlike the bells (but not as much as speakeasy). They gave out static IP's as part of their default package and they had no problem setting up DNS for you so you could point a domain name to your static IP. Let's hope covad can survive so there is at least one non-baby bell option open in the DSL world.

(Yeah, I know, $50 is still a lot of money, but a static IP package from Pac Bell is gonna be way over that price.)

Re:pretty friendly provider (2)

Phroggy (441) | more than 11 years ago | (#4884113)

Yep, over 10,000 domains set up for free. That means over 6% of our user base has domain hosting. Still more do their own hosting, which we allow (officially residential only, but we don't care unless you're causing a problem).

Re:pretty friendly provider (0)

Anonymous Coward | more than 11 years ago | (#4884152)

A static IP package from SBCIS is $65. That's only $15 more than the PPPoE package.

Speakeasy! (5, Informative)

sterno (16320) | more than 11 years ago | (#4883990)

I highly recommend speakeasy if you need another option. The provide good service and have the smoothest installation I've seen. I also got a free PS/2 out of them when I signed up :)

Re:Speakeasy! (0)

Anonymous Coward | more than 11 years ago | (#4884035)

Ooooh, you got a free ancient obsolete computer from the 80s. The best thing about those machines was the jingle. "How ya gonna do it? Pee Ess Two it!"

Re:Speakeasy! (1)

Stonent1 (594886) | more than 11 years ago | (#4884060)

I also got a free PS/2 out of them when I signed up :)

Mouse, keyboard or this [cam.ac.uk] ?

Linux support? (1, Informative)

chunkwhite86 (593696) | more than 11 years ago | (#4883993)

I don't have ANY broadband internet options in my area, and no telco or cable company has plans to offer it either. And I live 45 mins from Washington DC. Very Sad.

Last time I looked into Satellite broadband internet, you had to have a special card installed in your Windows or Mac machine. Thats right - no Linux support.

Not sure if DirecTV offered a Linux compatible satellite internet solution, but I think I would have noticed it if they did.

It certainly is frustrating conducting internet business at 56k...

Re:Linux support? (4, Informative)

Phroggy (441) | more than 11 years ago | (#4884130)

Not sure if DirecTV offered a Linux compatible satellite internet solution, but I think I would have noticed it if they did.

As far as I know, you're correct, DirecWay and DirecPC are Windows-only (maybe Mac too, but I'm not even sure of that).

As opposed to DirecTV Broadband, which has UNIX installation instructions in the manual.

Hehehe (5, Funny)

MrP- (45616) | more than 11 years ago | (#4883998)

I'm sorry, I had to! [elitemrp.net] ::giggles::

moderators on crack again (-1, Flamebait)

Anonymous Coward | more than 11 years ago | (#4884144)

That was not offtopic... you've obviously never seen the directv dsl commercial, where the guy goes to a webpage and it says "you have reached the end of the internet"

that was a damn funny post and if i had mod points i would mod it up. asshats.

My father is a DIRECTV CEO (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4884000)

My father is a DIRECTV CEO and he was commenting about how this is just a first step in downsizing the company, selling off and closing contracting businesses, in hopes to increase profits, stock prices and dividends.

He says that after the holidays they're planning to do a WHOLE bunch of axing.

Strangely enough, he was asking me some strange questions about hacking the DIRECTV receivers, but all I know is that it can be done.

(PS It's probably best I post anonymously so I don't get him in trouble.)

Re:My father is a DIRECTV CEO (2)

teamhasnoi (554944) | more than 11 years ago | (#4884023)

Those questions sound interesting....you should post them. Maybe some /.ers can use them^W^W help you with them.

Re:My father is a DIRECTV CEO (2)

binaryDigit (557647) | more than 11 years ago | (#4884039)

My father is a DIRECTV CEO

Maybe they're going out of business because of the high salaries of all the CEO's they keep on board?

Re:My father is a DIRECTV CEO (0)

Anonymous Coward | more than 11 years ago | (#4884104)

Dude, a company has only one Chief Executive Officer. And CEOs don't tell their kids about upcoming layoffs. **troll**

You suck slashdot! (0)

Anonymous Coward | more than 11 years ago | (#4884009)

Two BROADBAND stories in a row! I read adsl guide when I want to know broadband news.

You have been replaced by a small shell script! [google.com]

They'll never shut down this... (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4884012)

Progearhacking.com Troll! [progearhacking.com]

Portland Jobs. (5, Informative)

MAXOMENOS (9802) | more than 11 years ago | (#4884020)

So, anybody gonna be hiring in the Portland area in a couple months?

Stream, XO, Powell's, Wal-Mart, Plaid Pantry, Fred Meyer ....

Oh, you want a high-paying IT job? Better start thinking about your own business, and I don't mean consulting. It's death valley for IT in Oregon right now.

Recommended New ISP? (2, Interesting)

KarateBob (556340) | more than 11 years ago | (#4884021)

I'm on DirecTV DSL right now...so I have 60-90 days to switch to new ISP?

Funny, last night I was talking to my family about which ISP we should switch to, because my DirecTV DSL was down for about 90 mins, and once it was back up (past 11 pm PST) we went to DSL Reports. I looked at good backbones, Level(3) and SBC look good.

I'm lookin at PacBell DSL By SBC.

Does anyone have any good alternative for aDSL with a Static IP? (We are a family with a Linksys router and several switches)

Noooooo! (0, Funny)

Anonymous Coward | more than 11 years ago | (#4884030)

I am saddened deeply by this. I am just a poor Afghanistanian boy, with a C64 to access the internet. In order to speed up my computer, I got DSL through Hughes, and now my C64 plays movies and games like "Max Payne" and "Kill Saddam!". But now all that will be gone. I will be back to my C64 with Q-Bert, if I still have the 15.25 Metre disk (Our technology is so old). I wish I was a real boy. I thought DSL was going to turn my wodden legs into real legs, and I actually was feeling a bit of a difference, but now it's gone. Damn you rotten afghan economy! You made them shut down, you bastards!

Oh well, it has been fun. My warmest regards to Mr. Katz, and to you all. I don't think I will be back as my 300 baud modem will not be fast enough. I wish I would have made a slashdot account when I could, but I am just a poor boy and cannot afford it.

Good bye all.

I Want To Keep My Static IP (-1, Troll)

Anonymous Coward | more than 11 years ago | (#4884041)


Fuck,
Fuck!

Slashdot story predicted here... (1)

dagg (153577) | more than 11 years ago | (#4884045)

Here [slashdot.org]
--Psychic Smelly Slutty Smart Girl

Their Modem/fake router (4, Interesting)

McFly69 (603543) | more than 11 years ago | (#4884066)

Does this mean I stil have to mail them their modem or I get to keep it permently? I would nto mind keeping it so I can hack around with it. Any ideas? Can it be used as a normal DSL modem?


The funny thing is.. there is a sticker on it and it still says Telocity.com on it.

I would start a class action lawsuit (4, Interesting)

cdf12345 (412812) | more than 11 years ago | (#4884080)

I would seek a "cancellation fee", hell the wireless and satelite companies have been doing it to us for years, now it's time to get one back.

Why is it ok for them to charge us to cancel but they can stop providing service at a moments notice and not be liable.

Kind of a double standard.

And yes I know it's probably written somewhere in the contacts that they are not liable.. blah blah blah. It's simply unfair to the consumer.

too bad (4, Interesting)

nomadicGeek (453231) | more than 11 years ago | (#4884097)

They saved me from low bandwidth hell a couple of years ago. They were the first to offer broadband service to my house.

$50/month with a static IP address. Hughes spent some money when they bought Telocity. When I first got the service (Telocity days) there were a lot of dropped packets and a few problems but it was better than nothing. Over the last year, it has been great. Never goes down, fast transfers.

I guess I need to go find a new provider now. Good luck finding a static IP for $50/month. At least I write off the service as a business expense so Uncle Sam takes part of the hit as well. Serves them right for their dipshit telecom policies.

GREAT! (1)

Dylan_t_p (630258) | more than 11 years ago | (#4884101)

now I'll never get broadband.......not that I wanted to get limited but since I live out in the country it was my only shot......

*goes into room and cries*

Why do I get the feeling.. (2)

McFly69 (603543) | more than 11 years ago | (#4884128)

Why do I get the feelign the same thing is going to happen, as when Flashcom, Winfire and part of megapath went down, a large number of dsl modems will be sold on ebay?

NOW I'M PISSED (1)

bgog (564818) | more than 11 years ago | (#4884134)

I want someone from directTv broadband to explain why I got a call TWO days ago trying to sell me directtv DSL? I didn't take them up on the offer but why are they selling to service to new people two days before they shutdown. BAHHH
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