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MS Hotmail Offline For Hours

michael posted more than 10 years ago | from the trustworthy-computing dept.

Microsoft 443

chalker writes "According to CNN, and others, the Hotmail online e-mail service, operated by Microsoft, was down for most of the working day on Friday, affecting 'a significant portion of MS customers.' People are also having trouble accessing products such as the MSN Messenger instant messaging program. The company said it was an internal problem rather than an attack on its system and that it hoped to have service restored by 5:30 p.m. PST. As of 8:15 PM EST, Hotmail appears to be online again."

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443 comments

Predictable (-1, Redundant)

Anonymous Coward | more than 10 years ago | (#8560112)

Why am I not surprised Microsoft claims its an internal problem?

That explains it... (4, Funny)

Burianski11 (554142) | more than 10 years ago | (#8560113)

I was getting a "Service Unavailable" but couldn't figure out if it was my flaky connection or Microsoft's flaky software. Guess now I know.

Re:That explains it... (2, Funny)

Openstandards.net (614258) | more than 10 years ago | (#8560282)

I hope they document and publish the process they used to install the .NET applications so others can get their sites back up and running this quickly.

Well it just figures (3, Funny)

caston (711568) | more than 10 years ago | (#8560114)

they must be running Exchange.

Dammit (5, Funny)

Frogbert (589961) | more than 10 years ago | (#8560115)

And here my girlfriend is blaming that stupid mozilla program. Try explaing that its Microsofts fault to someone who thinks that MS is infallable.

Re:Dammit (4, Interesting)

ender81b (520454) | more than 10 years ago | (#8560141)

You think that's bad? Try working at an isp and have people yelling at you and blaming you for breaking hotmail ;).

ahh the joys of the internet.

Re:Dammit (3, Funny)

Anonymous Coward | more than 10 years ago | (#8560183)

Well, they can't be right all the time.

SCORE +1: USERS (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560187)

yes the joys

Re:Dammit (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560278)

Umm, why is this "girlfriend" using the computer. If she's using the computer that means shes probably not cooking, cleaning, or servicing your member. In what way is she a girlfriend??

GNAA --It feels good in the sphincter (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560116)

Hello Ghey NIGGAZ!

Re:GNAA --It feels good in the sphincter (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560124)

Hi. How may I beat you?

http://imdb.com/title/tt0274518/

I've seen Slashdot go down (-1, Troll)

Anonymous Coward | more than 10 years ago | (#8560120)

Slashdot has gone down before... I think it was last month? Maybe you guys should put a frontpage article detailing that; hypocrites.

Thanks, Microsoft! (5, Funny)

illuminata (668963) | more than 10 years ago | (#8560121)

That downtime really blew. I couldn't read my spam.

Don't let it happen again, Microsoft.

Re:Thanks, Microsoft! (2, Funny)

Alcohol Fueled (603402) | more than 10 years ago | (#8560150)

Its okay now. You can go back to reading about ways to enlarge your penis and how to get money from that kind Nigerian prince! :)

Re:Thanks, Microsoft! (-1)

illuminata (668963) | more than 10 years ago | (#8560161)

That fucking Nigerian prince scammed me. But, I'm now ordering those penis enlargement pills that you've mentioned.

The price is going to wish he never fucked with me now!

Re:Thanks, Microsoft! (0, Offtopic)

Alcohol Fueled (603402) | more than 10 years ago | (#8560185)

What are you going to do, go fuck him back with your newly enlarged penis? Lol, sorry. Its 4:05 am and I'm terribly tired. =(

Re:Thanks, Microsoft! (-1)

illuminata (668963) | more than 10 years ago | (#8560203)

Actually, I'm going to steal all of his women with it. Considering that he's Nigerian, I need an extra edge...

Re:Thanks, Microsoft! (-1)

ringbarer (545020) | more than 10 years ago | (#8560215)

The only 'edge' you need against a Nigger-ian is hygiene.

Re:Thanks, Microsoft! (0, Offtopic)

antek9 (305362) | more than 10 years ago | (#8560210)

Not that funny anyway. Looks like you were trying hard, though...

3rd party connections (5, Interesting)

Cliffy03 (663924) | more than 10 years ago | (#8560123)

I thought they had blocked other programs again. Trillian and Gaim couldn't connect, but I installed MSN 6.1 and got right back on.

Re:3rd party connections (1)

lintux (125434) | more than 10 years ago | (#8560247)

That must have been a coincidence... At least, I tried the official client to (be it the Macintosh version), and it also didn't work.

Re:3rd party connections (1)

Cliffy03 (663924) | more than 10 years ago | (#8560304)

It could have been, but Trillian was still running and not logging in.

This is news??? Who the fuck cares! (5, Insightful)

Anonymous Coward | more than 10 years ago | (#8560125)

God, how fucking petty is slashdot getting???

Sure, hotmail was down, boo-hoo. It's a free email service. Deal with it.

Why is slashdot determined to report every single trivial detail when it comes to Microsoft? Try to stick with the big stories, please, not "Bill Gates forgets to lift toilet seat!" or "Steve Ballmer takes up two parking spaces in Microsoft parking lot!"

Re:This is news??? Who the fuck cares! (5, Funny)

kasperd (592156) | more than 10 years ago | (#8560147)

It's a free email service.

I'm sure RMS [stallman.org] would disagree with you.

Re:This is news??? Who the fuck cares! (5, Insightful)

xxx_Birdman_xxx (676056) | more than 10 years ago | (#8560158)

It might seem petty, but the reality is that there is a huge number of people that use hotmail on a regular basis.. this kind of downage affects a lot of people.

What is interesting is how:
- Microsoft responds, their press releases etc.
- Possible reasons for failure
- What others can learn from these kind of failures, to prevent them happening.
- That such a large system that must deal with a massive number of requests has completely gone down instead of the service degrading due to servers failing, etc..

Lighten up a bit, i'm honestly suprised it would go down for a significant amount of time.

Re:This is news??? Who the fuck cares! (4, Insightful)

Vancorps (746090) | more than 10 years ago | (#8560233)

An outage like this is not caused by a server failure but a misconfiguration. If it were bad hardware it would have been replaced, but that wouldn't have effected the whole cluster now would it? It also wouldn't have effected multiple services.

Nope this problem is a central database problem, probably they tried to normalize the passport database, screw the pooch and had to roll everything back which is why it took so long.

Or maybe they changed a permission and spend the whole day figuring out which one did it.

Re:This is news??? Who the fuck cares! (2, Interesting)

addbo (165128) | more than 10 years ago | (#8560178)

I seriously didn't know Hotmail was down. I had users asking me why it was down and I thought it may have been our connection. It's actually of some relief to know it was a technical problem on Microsoft's end... and I would not have found out about it if not for Slashdot...

So it's not necessarily a "petty" thing as a "nice to know" thing... like all other slashdot stories... you are within your rights to refrain from reading the articles... no need to get grouchy if an article doesn't suit your taste. JUST DON'T READ IT! =P

Addbo

Re:This is news??? Who the fuck cares! (0)

Anonymous Coward | more than 10 years ago | (#8560213)

good to know that you don't have an ability to test your network beyond connecting to hotmail....

Re:This is news??? Who the fuck cares! (1)

kfg (145172) | more than 10 years ago | (#8560188)

"Steve Ballmer takes up two parking spaces in Microsoft parking lot!"

Yeah, but he's working some of it off with that Monkey Dance Aerobics thing that's becoming so popular.

KFG

Re:This is news??? Who the fuck cares! (1)

Alcohol Fueled (603402) | more than 10 years ago | (#8560204)

You mean like this [whotokill.com] ? Look at the sweat! He's feeling the burn. The burn I say!

Re:This is news??? Who the fuck cares! (3, Informative)

DARKFORCE123 (525408) | more than 10 years ago | (#8560258)

Uhhh no. You can also purchase a paid Hotmail account which gives you more storage room. If I pay for something , I don't expect downtime and I would expect MS to refund me for the portion of the day I couldn't access my email.

The same goes for any service. Not just MS.

Re:This is news??? Who the fuck cares! (4, Informative)

jamesh (87723) | more than 10 years ago | (#8560266)

It's free, but you can pay for it and get extra features, like a bigger mailbox.

I'm jharper@hotmail.com (I'm not afraid of posting the address publicly, i think i'm on every mailing list I could be on anyway :). I run the account in 'whitelist' mode, so everything goes to the 'junk' folder. The only thing I get in my actual inbox is messages from hotmail telling me my mailbox is full :)

So if I used the account seriously, rather than just as an address I can hand out if I need to hand one out, i'd need the extra space to hold all the spam that built up overnight.

Re:This is news??? Who the fuck cares! (4, Insightful)

CryBaby (679336) | more than 10 years ago | (#8560270)

Allowing a system as large as Hotmail to completely fail is a MAJOR technical screw-up. It would be an interesting and embarrassing story no matter what OS it's running or who is in charge of it. Especially from a sysadmin point of view, it's a big deal. While it's obviously not important to you, it's anything but trivial.

It makes me smile that it never went down when it was running on FreeBSD (shameless advocacy), although, to be fair, this incident was almost certainly due to an architectural weakness or network hardware failure and not an OS issue. I guess we'll never know...

Re:This is news??? Who the fuck cares! (1)

serialdj (593159) | more than 10 years ago | (#8560284)

Yet another of the non believers.

Go ahead and laugh, but one of these days we'll outnumber you.

Re:This is news??? Who the fuck cares! (0)

Anonymous Coward | more than 10 years ago | (#8560316)

Hmmm... I smell the scent of newly "mown" astroturf.

Well it WAS working until you /.'ed it. (5, Funny)

insanegadgets.com (455481) | more than 10 years ago | (#8560130)

(nt)

Re:Well it WAS working until you /.'ed it. (0)

Anonymous Coward | more than 10 years ago | (#8560193)

OT: what does (nt) mean??

Re:Well it WAS working until you /.'ed it. (2, Informative)

Grant_Watson (312705) | more than 10 years ago | (#8560239)

OT: what does (nt) mean??

No text, i.e., the subject _is_ the whole message.

Thanks (1, Funny)

Anonymous Coward | more than 10 years ago | (#8560273)

(nt)

Re:Well it WAS working until you /.'ed it. (1, Flamebait)

ndogg (158021) | more than 10 years ago | (#8560241)

note topic?

Date in the story? (5, Informative)

Klerck (213193) | more than 10 years ago | (#8560131)

Perhaps a date in the story would have been more useful, since "As of 8:15 PM EST" is now just highly misleading. That 8:15PM EST was on Friday, March 12. This story is making it sound like it's been down for days, but in reality it was just a few short hours.

This story isn't even relevant at this point.

Re:Date in the story? (0)

Doomrat (615771) | more than 10 years ago | (#8560253)

It's relevant on Slashdot, as it's a blatant excuse for Microsoft bashing.

Re:Date in the story? (2, Insightful)

GSloop (165220) | more than 10 years ago | (#8560314)

"Few short hours"? - Would you consider like 12 hours to be a few short hours?

Agreed about the data, but 12 hours for a major outlet like HM is pretty incredible.

Makes you think twice about the supposed reliability of anything MS doesn't it? If not you, than certainly me...

Anyway...

Redundancy anyone? (5, Interesting)

OriginalSpaceMan (695146) | more than 10 years ago | (#8560132)

That article didn't go into much detail. I don't know what kind of system MS uses to run Hotmail, MSN and other services, but where's the multiple location clustered redundant load balancing system? My only guess is that someone at MS really messed up their own DNS systems, which of course would take it all "down" (by name at least). Does anyone know what actually happened?

Re:Redundancy anyone? (4, Interesting)

Vancorps (746090) | more than 10 years ago | (#8560164)

My first guess since it effected multiple services and not just hotmail that it was a database issue, they may have blocked permission on the cluster on accident. Such a central problem can't really be caused by faulty software, just faulty configuration.

I think someone was implementing a new backup scheme and decided it would be a good idea to dismount the store, move it over to another cluster.


Course it looks like if people managed to get on their service was fine, so maybe they screwed up some passwords. Time will tell this story

I was signed on all day (1)

gss (86275) | more than 10 years ago | (#8560135)

I signed on in the morning and it was fine all day however I did wonder what was up since not many other people were logged on all day. Why this is a story on ./ is beyond me though.

Re:I was signed on all day (0)

Anonymous Coward | more than 10 years ago | (#8560143)

Most of the Slashdot mod's use HotMail and MSN ;)

Re:I was signed on all day (0)

Anonymous Coward | more than 10 years ago | (#8560277)

Hey how's it going over on dotslash.org.

I hear they have good Stuff that matters. News for Nerds.

Back to BSD? (1)

John5788 (691053) | more than 10 years ago | (#8560136)

Microsoft having a downtime so they can load up the FreeBSD grunts doing all the hard mailloads?

News for nerds? (3, Insightful)

cioxx (456323) | more than 10 years ago | (#8560137)

The question is - how many nerds use Hotmail.com, and why does this non-event warrant a front page article?

Re:News for nerds? (-1)

illuminata (668963) | more than 10 years ago | (#8560146)

The question is - how many nerds use Hotmail.com, and why does this non-event warrant a front page article?
First part; not many.

Second part; michael's on duty.

[OT] Re your sig (1)

jesser (77961) | more than 10 years ago | (#8560180)

What's broken about the "funny" moderation?

Re:[OT] Re your sig (0)

Anonymous Coward | more than 10 years ago | (#8560186)

"Funny" doesn't give karma anymore, and "Overrated" is abused too often. "In*" plus "Overrated" equals +0 karma; "Funny" plus "Overrated" equals -1 karma.

Re:News for nerds? (5, Interesting)

mstefanus (705346) | more than 10 years ago | (#8560157)

Actually many... Nerds use Hotmail for junk email accounts, like when they want to download something that needs registering first but don't want to receive the newsletter junks.

Re:News for nerds? (0)

Anonymous Coward | more than 10 years ago | (#8560163)

Concur

Re:News for nerds? (5, Informative)

cioxx (456323) | more than 10 years ago | (#8560189)

For those things there is Mailinator [mailinator.com] .

Throwaway accounts should never be, out of all places, registered on Hotmail.com. They suspend your account if you don't login for 30 days. At least Yahoo!Mail or other free alternatives let you forget the account for few months and not get penalized for it.

Re:News for nerds? (2, Insightful)

Tony-A (29931) | more than 10 years ago | (#8560301)

Throwaway accounts should never be, out of all places, registered on Hotmail.com. They suspend your account if you don't login for 30 days.

Isn't that the idea of a throwaway account?

Re:News for nerds? (5, Interesting)

addbo (165128) | more than 10 years ago | (#8560200)

It is a great account for your junk mail! Then again so is Yahoo... but hotmail was the first I believe =)

It is also my first email account (got it in 96) and so now people can still contact me after I've moved around the world.

When a service like Hotmail and MSN go down for a few hours it affects ALOT (millions) of people... nerd included... why shouldn't it be on the frontpage? I know I was interested enough to click on the articles (though I agree they are sparse on details)

Addbo

Re:News for nerds? (1, Interesting)

Anonymous Coward | more than 10 years ago | (#8560207)

NEW POLL

What web based email account do you use.

Hotmail
Yahoo
Lycos
Mailinator
Telepathy
CowboyNeal's

Re:News for nerds? (2, Insightful)

killyourblender (749172) | more than 10 years ago | (#8560165)

Sadly enough, considering how many millions of people are dependant on Microsoft's email system, granted I'm sure we all know at least one person who uses their hotmail account on a regular basis. All the same, an impact like that has a larger effect on the world as a whole by canceling out a major piece of the world's communication for a whole day. e.g. - you may not like carrots, but if your girlfriend is a vegetarian who eats carrots like mad and a plague wiped out the nation's carrot crop, she'd be pretty bummed out and not want to come visit tonight because she didn't get her dose of vitamins from the carrot.

Re:News for nerds? (1, Interesting)

Anonymous Coward | more than 10 years ago | (#8560176)

I use it. They offer the best service as far as I can tell but I hate that they go down as often as they do. The one feature that keeps me with hotmail is the shell extension that tells you when you have mail. I have to use windows at work, I need web mail and I don't want to go check to see if I've got mail.

Re:News for nerds? (0)

Anonymous Coward | more than 10 years ago | (#8560312)

The one feature that keeps me with hotmail is the shell extension that tells you when you have mail. I have to use windows at work, I need web mail and I don't want to go check to see if I've got mail.

Three words: IMAP [faqs.org] , FastMail [fastmail.fm] , Thunderbird [mozilla.org]

Internal problems? (2, Funny)

Alcohol Fueled (603402) | more than 10 years ago | (#8560139)

"The company said it was an internal problem rather than an attack on its system..."

That must have been one heck of an internal problem for it to knock out Hotmail AND MSN Messenger. Maybe their servers BSoD'd! :(

Single point of failure (4, Interesting)

tepples (727027) | more than 10 years ago | (#8560194)

That must have been one heck of an internal problem for it to knock out Hotmail AND MSN Messenger.

For example, the problem might have lain in the Passport login servers. Single sign-on is a single point of failure.

Re:Single point of failure (4, Interesting)

Vancorps (746090) | more than 10 years ago | (#8560219)

Single sign-on has a flaw. The only legitimate flaw is that you have one username and password to crack, sometimes some challenge reponse questions too if you are into the Novell and Sun directory services.

At any rate, just because its one password in no way means you can't have a cluster of 5000 servers all storing and accepting transactions for it. I'd hardly call passport servers in Russia, the U.S., Germany, England, China, Japan etc... a single point of failure.

Normally I'd just assume you were referring to the password issue but right now that has nothing to do with this story so I'll just leave my assumptions out this.

Re:Single point of failure (2, Insightful)

Anonymous Coward | more than 10 years ago | (#8560269)

At any rate, just because its one password in no way means you can't have a cluster of 5000 servers all storing and accepting transactions for it. I'd hardly call passport servers in Russia, the U.S., Germany, England, China, Japan etc... a single point of failure.
Sadly that last downtime proves you wrong: hotmail's passport was down not only from the U.S. but also from Germany and England. I've not tested those alleged russian and chinese servers but it seems that a single misconfiguration has taken down all those 5000 servers. That's exactly what I would call a single point of failure.

the ugly mofo Kerry (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560142)

the ugly frenchmen traitor kerry shall never be President! LONG LIVE PRESIDENT BUSH!!!

Re:the ugly mofo Kerry (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560153)

Yeah cuz Dubya is a looker.

Re:the ugly mofo Kerry (-1, Offtopic)

Anonymous Coward | more than 10 years ago | (#8560169)

ill laugh when his campaign falls jsut like "Dr" Dean

...and the world collapses (5, Funny)

MarkMcLeod (759072) | more than 10 years ago | (#8560145)

So that's why I couldn't access my inbox full of ads for Penile Enlargement, Hot Sex, and credit cards...

Re:...and the world collapses (1, Funny)

Anonymous Coward | more than 10 years ago | (#8560214)

Thats OK I will send mine from Yahoo.

What's your address?

In other news.... (4, Funny)

trotski (592530) | more than 10 years ago | (#8560148)

Observers noticed a marked decrease in spam emails most of Friday. Analysts remain puzzled.

Re:In other news.... (0, Offtopic)

Alcohol Fueled (603402) | more than 10 years ago | (#8560177)

I know you were being funny, but your comment made me think. Hotmail is a huge source of spam, and with it being down, I wonder how many spam messages couldn't be sent on Friday. Oh well, I guess there's a good and a bad to that.
  • Good: We don't get as many penis enlargement, hot horny teen, mortgage your house spams for a short period.
  • Bad: Microsoft has a screwed up day on Friday.


... Wait, maybe I have the good and the bad mixed up. I dunno. :(

Looks like "Passport" problems (5, Interesting)

Betabug (58015) | more than 10 years ago | (#8560149)

Judging fromt the description that people had problems logging in, but that things work fine once logged in, and OTOH that Messenger had problems too, I would conclude that the problem is with their Passport infrastructure.

Re:Looks like "Passport" problems (5, Informative)

sl956 (200477) | more than 10 years ago | (#8560246)

Bingo!

Here is today error message for my hotmail account:
The .NET Passport service is currently unavailable at this Web site for one of these reasons:
  • The site may contain an error or be experiencing a problem that affects the .NET Passport service.
  • The site may not be an official .NET Passport-participating site.
It was worst on Friday though: there was not even an error message as loginnet.passport.com was either dead or unreachable.

Problem trying to explain to clients (4, Interesting)

Quizo69 (659678) | more than 10 years ago | (#8560151)

Figures. Here I am at a client's house fixing his computer so the cable modem works again, and I'm trying to show him how good Proxomitron works with getting rid of all the Hotmail surrounding ads, and I can't even connect. He didn't believe me when I said that it was probably Hotmail being down....

Perhaps if it was some routine maintenance on Microsoft's part, they could forewarn people about it? It affects a lot of people's lives, whether free or not.

Microsoft quality. (3, Funny)

Tokerat (150341) | more than 10 years ago | (#8560166)


Microsoft is very good at maintining their own products and services. Imagine how well Hotmail and MSN have to be configured to be in proper working order to gain respectible uptimes.

With that in mind, just remember: All those Windows boxes have to be restarted at some point. Hats off to MS for holding out as long as they did. ;-)

(Flamewar disclaimer: It's a joke. Laugh.)

Cool!!!! Three day old news! (3, Insightful)

mrshowtime (562809) | more than 10 years ago | (#8560168)

There should be a TOPIC/STORY negative modifier for old news, or news that is blatantly obvious. Or just have "FARK" tags. If this "story" about how hotmail was down ran on Fark, it would have the "obvious" tag.

Pfft! (0)

Anonymous Coward | more than 10 years ago | (#8560171)

This story is soooo yesterday!

This was announced (4, Funny)

I-R-Baboon (140733) | more than 10 years ago | (#8560179)

Dear Infidel /.er

Microsoft products and services never suffer any sort of failure that is not announced first. This was not exploited and service was not denied. With our services working, we suspect a massive monitor failure caused by a new virus coded by a member of the linux community. We enjoy providing hotmail, and DEATH TO THE SPAMMER!

Muhammed Saeed al-Sahaf
Director of Public Relations
Microsoft, Inc.

i was talking to MS customer support when (5, Interesting)

Anonymous Coward | more than 10 years ago | (#8560191)

i just got hung up on, and that was approximatly the same time on friday. i was trying to get an activation code for win xp when i was disconnected from them all together. i waited a while thinking that like all good cutomer support they would call me right back because i was hung up on, but waited half an hour and called them to try to talk to the guy i was dealing with, and they told me that they were having serious internal problems. im not sure how it works, but i think MS might use some kind of internal VOIP system because there was a delay in speech with th guy i was talking to as well, but hotmail and their tech support both went down around the same time as i was informed of "major internal problems." so something big happened.

BSD is dead!!! (2, Troll)

Stefman (37546) | more than 10 years ago | (#8560198)

Maybe it was another attempt to switch from BSD to Windows servers. Don't they know it doesn't work...give it up!!!

This is why everyone should subscribe to /. ... (5, Funny)

oasisbob (460665) | more than 10 years ago | (#8560199)

...Hotmail goes down on Friday, and you're the first to know on Sunday!

Hotmail offline - spam decreased (3, Funny)

Anonymous Coward | more than 10 years ago | (#8560206)

Anyone notice that whilst Hotmail was down their daily quota of spam reduced ;-)

What I liked most... (2, Interesting)

Anonymous Coward | more than 10 years ago | (#8560221)

What I found most alarming was that MS did
not know if they were under attack or not.
They first thought some hacker took down their
system. Then they realized it was some "internal"
fsck-up.

How can a service of that magnitude with M$
money backing it not realize it was/was not
under attack?

Even if there were some coincidental attack
going on at the same time (it's probably
a constant issue with big sites), it's
shocking that they could not properly analyze
the attack to see if it could explain something
like, oh, say, the ENTIRE FSCKING SERVICE
being unavailable.

In a way, this tells us plenty about the
quality of service. Not only does it go
down from time to time, but the company
running it is not able to accurately
communicate what the problem is.

Boy am I relieved (3, Funny)

bigberk (547360) | more than 10 years ago | (#8560243)

On Friday I was tinkering with a student LAN I help maintain... swapping in new switches, trying to sort out a mess of identical ethernet cables.

I was about to leave, satisfied that the network was back to running as normal, but people started complaining that they couldn't reach hotmail. That seemed weird since hotmail is typically rock solid... I got kinda stressed by this, thought maybe I was dealing with a bizarre netmask thru DHCP or perhaps a DNS failure.

What a relief... hotmail was broken :)

Stop the presses! (0, Insightful)

kiwioddBall (646813) | more than 10 years ago | (#8560245)

A website went down but is back up again!!!

Just because a Microsoft website goes down it is front page news. Seriously slashdot, your Linux loving policy is blinding you as to what is relevant and what isn't.

Re:Stop the presses! (3, Informative)

prockcore (543967) | more than 10 years ago | (#8560296)

Seriously slashdot, your Linux loving policy is blinding you as to what is relevant and what isn't.

And your ignorance of news is blinding you to the fact that all the other major news sites reported hotmail and msns outages as well.

Even CNN had it as a top story in the technology section.

Re:Stop the presses! (1)

veg (76076) | more than 10 years ago | (#8560300)

A "website" ? Come now. This is most certainly news.
OK a "website" on your little co-lo box can go down for hours, even days.
But Hotmail ? They have thousands of servers and staff all over the world. I can't imagine how you could bring such a massive, ubiquitous system like this, with all of its built in redundancy, down for such a long time without there being something fundamentally wrong with the technology. Either that or it was a deliberate attack which would be equally newsworthy.

No-one but you mentioned Linux BTW :)

Neither Use Hotmail nor Messenger but... (3, Interesting)

myownkidney (761203) | more than 10 years ago | (#8560254)

I neither use Hotmail nor messenger. I have my own webmail service, and I use ICQ through trillian because it supports encryption.

That said, both these services have millions of users. And from what I hear from these users, both services go down pretty frequently, messenger especially so.

Apparently things have gotten worse since MSN 6 came into being. I have seen MSN 6, and it has the words "lame ass" written all over it.

If what I hear is true, it takes 2 minutes to login to MSN 6. Quite a lot of your IMs are bounced back.

Considering I got this ... (5, Interesting)

SmoothTom (455688) | more than 10 years ago | (#8560260)

... trying to get to the Hotmail FAQ at 0125 on Sunday the 14th, I'm not at all convinced "all is well" (or ever was).

Luckily I don't use Hotmail (or any other Microsoft product).

bScreen = 'True'; var searchtextsize="21"; var bSkinny = (screen.width<=800); if (bScreen == 'True') searchtextsize=(bSkinny)? 19:25; var cu, cb, br, INI_Encoded, INI, H_APP, H_APP_Encoded, ITSFile, Filter, BrandID; var v1, v2, v3, v4, bShowSearch,t_contactus,Survey ; cu='http://www.hotmail.msn.com/cgi-bin/dasp/ua_inf o.asp?pg=ar_eform&_lang=EN'; Survey=''; cb=''; INI_Encoded = 'MSN_Hotmail_PIMv9_FAQ.ini'; INI='MSN_Hotmail_PIMv9_FAQ.ini'; H_APP_Encoded = 'MSN+Hotmail'; H_APP = 'MSN Hotmail'; ITSFile = 'msn%5Fhotmail%5Fpimv9%5FFAQ%2Eits51'; Filter = ''; BrandID = ''; H_VER = '2.6'; bITFind = 'True'; t_contactus="Contact us" v1 = 'http://www.hotmail.msn.com'; v2 = '?&_lang=EN&country=US'; v3 = ''; v4 = 'DH_FREE'; var sTMT = 'MSN_Hotmail_PIMv9_FAQ'; ; bShowSearch = true; NoMax = '0'; var LEVELMAX = 10; var levelNodes = new Array(LEVELMAX); var activeNode, activeIdx = 0, bActiveSet, activeLevel = 0; var XMLTOCLoaded = false; var sHTTP_REFERER = 'http://www.hotmail.msn.com/cgi-bin/dasp/ua_info.a sp?&_lang=EN&country=US'; function CULink(ExtURL) { if (navigator.appName.indexOf("TV") >= 0) { if(ExtURL.indexOf("http") == -1) ExtURL = "http://" + ExtURL; parent.location.href = ExtURL; } else { window.open(ExtURL,'_helpext'); } }

Microsoft VBScript runtime error '800a01f4'

Variable is undefined: 'agent_isSafari'

E:\WEBROOT\PRODUCTION\HELP\CON TENT\EN_US\..\!shared\frameset.inc/searchfooter.in c, line 27

Re:Considering I got this ... (2, Funny)

Isbiten (597220) | more than 10 years ago | (#8560302)

Seems like it doesn't like to serve you infidels who don't understand the real power of Internet Explorer

Variable is undefined: 'agent_isSafari'

(It's a joke! Don't hate me mods)

Re:Considering I got this ... (1)

Auroness (761613) | more than 10 years ago | (#8560319)

Microsoft VBScript runtime error '800a01f4'

Variable is undefined: 'agent_isSafari'

I have recieved that same error when accessing other sites. Seems like webmasters use the VBscript to do browser detection, and forget about a minor little non-MS browser called Safari.

My god, how is this news? (-1, Troll)

henriksh (683138) | more than 10 years ago | (#8560265)

How very exiting!

A website offline for a few hours, then back up again. Website owner confirms that it was a trivial problem.

How on earth is this Slashdot front page material? Because it was Microsoft's site? Pathetic.

Odd coincidence (2, Funny)

flogger (524072) | more than 10 years ago | (#8560267)

Strange, my DSL provider was down for the entier day on the 11th. And now Hotmail is down for an entire day. I think there is some sort of new tracking software being installed all over the net to see who is swapping files with whom.

[/tinfoil hat] :-)

MSN (1)

CyberSpyder (456854) | more than 10 years ago | (#8560275)

As of late at least it's been up more than the AOL IM servers... Though I still would never use Hotmail nor MSN Messenger due to the massive security holes and slow fixes.

Hmmmm (4, Funny)

warlockgs (593818) | more than 10 years ago | (#8560276)

I was going to send the webmaster an email saying that the hotmail/msn services were down, but I couldn't get into my hotmail to send it. What do people do in these kinds of situations?

its proof centralisation is bad (3, Insightful)

auzy (680819) | more than 10 years ago | (#8560289)

Microsoft basically wants to centralise everything in the future in longhorn.. And this pretty much proves that while it might be good for them, that major problems will arise.

.. For instance, Networks like MSN messenger are completely centralised.. Sure MS has full control over it, but unlike decentralised networks like jabber, if one server goes down, the entire network doesn't..

I'm hoping consumers learn from this and learn about the importance of decentralisation, and from now on make choices taking into account decentralisation too..

sorry, just thought this thread needed someone to expand on this little event

Can I sue? (5, Funny)

Zakabog (603757) | more than 10 years ago | (#8560290)

Can I sue for damages incurred because I couldn't order my penis enlargement pills before my porn audition? Damn you microsoft, you kept me from making millions! Now just give me some money and we'll call it even.

Lets get this straight (5, Insightful)

AvengerXP (660081) | more than 10 years ago | (#8560322)

No "customers" were harmed. The only people who use Hotmail are people who are too poor/lazy to install their own ISP's mail system on their machines.

And if you base your business on Hotmail, i'd say you have a serious I.T. decisions problem.
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