Google Partners with Earthlink in Municipal Wi-Fi 81
tsalaroth writes "lightreading.com has an interesting article regarding the San Francisco Wi-Fi bids. Apparently, Google and Earthlink bid separately for building the municiple Wi-Fi, but have now joined forces. From the article: 'In this proposal, Google will provide a free WiFi service citywide and EarthLink will serve as the premium service provider.'"
Re:"municipal" (Score:1)
Re:"municipal" (Score:1)
mmm..
This is good foot.
This is shaping up to be fun to watch... (Score:1)
And what we have to make us feel safe is that they have a catchy marketing phrase of not being evil which they've already bypassed then played semantic justification games about later.
What could possibly go wrong from here?
Re:This is shaping up to be fun to watch... (Score:3, Interesting)
Um - lots...
Earthlink is known for outsourcing. In fact, ALL of their technical support and customer service is outsourced to various parts of the world. The only things thats really left are a few managers, the NOC team and a few other choice depts like Training. I'm really suprised they didn't at least talk to their ex-earthlink employees about this.
I really don't know what the hell Google was thinking. This is pretty much Good and Bad partnering together to create t
Re:This is shaping up to be fun to watch... (Score:2)
"Sometimes what's right isn't as important as what's profitable." - Trey Parker and Matt Stone
Just a coincidence?
You make it sound like its a bad thing. (Score:2)
Re:You make it sound like its a bad thing. (Score:2)
As for inefficient, not true. By far, in my experience, US based support is more efficient. Outsourced support mainly reads from a script on answers. They have a problem; they look it up and read through a script to fix it. After doing the same thing about 2 dozen times, they begin to learn it. Toss them something completely off the wall and they spend 20 minutes
Re:This is shaping up to be fun to watch... (Score:2)
earthlink was one of the last U.S. companies to have any phone-bound staff in-house, and i'm not just talking about ISPs.
Offering free technical support to customers was a losing proposition in the first place, if manned in-house. You can be a small ISP and hire a few folks in-house to do this, but as soon as you reach a certain critical mass of typical end-users, you've got everyone calling you about teaching them how do use their computers.
Here's a news flash: teaching somebody how to use their comput
Re:This is shaping up to be fun to watch... (Score:2)
Verizon, SUN, Sprint, DELL, etc still do in house support. Granted, some might be outsourced locally or overseas, but not ALL of it.
The main issue I had with Earthlink is that they lied through their teeth to their own employees, just to make a buck. Do you know why? Because the investors were pissed that the stock tanked after the merger. The reason for this is because the quality of the service tanked as soon as Eart
Re:This is shaping up to be fun to watch... (Score:2)
All the companies you mentioned, in fact, have their tier 1 and 2 tech support outsourced. They may have sales still in the U.S.. So does EarthLink. Because sales positions can still be measured against revenue-generating metrics. That's what you're calling "Customer Service". It's the sad reality, but it's true.
Wait. You mentioned SUN? As in Sun Microsystems? These guys are not in the business of selling service to what i call "end-users". They sell to niche markets within the IT sector. You can still
You really wanna know? (Score:3, Funny)
Google's networked systems achieve consciousness on 10th June at 7pm GMT... blah blah blah we've all seen the results of that... Gotta be stopped... Who wants the mini-gun?
Re:This is shaping up to be fun to watch... (Score:2)
Re:This is shaping up to be fun to watch... (Score:1)
Re:This is shaping up to be fun to watch... (Score:1)
Sssh, it's currently "trendy" to bash Google for being evil. Doesn't matter that it's totally illogical - it's a fashionable meme, that's what counts. By defending Google you are showing your uncoolness. Regurgitate the current soundbites and you'll be OK.
Re:This is shaping up to be fun to watch... (Score:1)
Google stood up to the US government becuas eit had nothing to lose in doing so. On the other hand capitulated to the Chinese government because not capitulating would mean it couldn't make money in China.
"Don't be evil.. (unless it keeps you from making more money)"
Re:This is shaping up to be fun to watch... (Score:2)
Our corporate masters (Score:2)
If it's between the geeks and the telcos, I choose the geeks.
Mr. Bush et al aren't gonna like this (Score:1)
Re:Mr. Bush et al aren't gonna like this (Score:2)
Re:Mr. Bush et al aren't gonna like this (Score:2, Interesting)
How is it hard? (Score:2)
Re:How is it hard? (Score:2)
Re:How is it hard? (Score:2)
A national database of MAC addresses that trace back to purcahsers would be put into place, with insane prison terms tied back to 'natiional security reasons'. That will stop most citizens from trying it. Hardcore criminals dont care either way, but laws were never written for them anyway.
And you thought google was nosy before? (Score:2)
And now they will have you by the shorthairs when they are your ISP.
The tracking details they will have are only dreamt of by Poindexter and his fanclub.
Re:And you thought google was nosy before? (Score:2)
Don't be Evil (Score:2)
In other news (Score:4, Funny)
Re:In other news (Score:2)
Re:In other news (Score:2)
Is Earthlink still run by Scientologists? (Score:2)
Re:Is Earthlink still run by Scientologists? (Score:2)
http://en.wikipedia.org/wiki/Earthlink [wikipedia.org]
Google first gets sued by Scientologists and then they join up with them.
Pittsburgh (Score:2)
Failed model given a makeover (Score:2, Insightful)
So what's new with wireless? Not much. I for one would rather pay for add free wireless access (but not much- I'm never
Re:Failed model given a makeover (Score:1)
Re: (Score:2)
Re:Failed model given a makeover (Score:1)
Re:Failed model given a makeover (Score:1)
Re:Failed model given a makeover (Score:1)
Re:Failed model given a makeover (Score:1)
Oi guys (Score:5, Insightful)
Re:Oi guys (Score:1)
Re:Oi guys (Score:2)
Thats just messed up in so many ways.
Google is a company. Have you've personnally met the board of directors? The techguys? The middle management? Why the hell would you trust them with anything?
You use their services, but why does increase your trust in them? Do you trust Del Monte Foods just because you eat alot of pineapples?
Google is just a
Re:Oi guys (Score:1)
Re:Oi guys (Score:2)
Do you give you personnal information to people you just met? Let strangers read your emails?
Its about common sense.
Re:Oi guys (Score:2)
i do have some good friends who are now engineers there. I've been on their campus, met and spoken to some. they're all hardcore passionate geeks who live and breathe what they do, working 15 hour days, not because they have to, but because they want to.
where google stands apart from other companies is that google is, at its core, a company built by engineers, for engineers. engineers drive innovation, product roadmaps. The main campus with all the goodies is primarily reserved for engineers. you'll find
Re:Oi guys (Score:2)
Its not Google's place to tell ANY government how to treat their citizens. I'm not sure what the difference is between the US and China. Just because Google is incorporated in the US?
>Now, can you imagine the U.S. without Google?
Google has a market cap of $111 billion, 5,680 employees and revenues of $6.139 billion for 2005. It is only been in existance since about 1995/8, depending on what you count.
In comparison,
Re:Oi guys (Score:1)
If you eat a lot of Del Monte pineapples and they always taste good and you never get sick, that means you trust them to provide you a pleasant pineapple-eating e
Karma whore... (Score:1)
Do not think.
Trust your big daddy.
Let big daddy do the thinking for you.
In this case bid daddy is an advertisement broker/spyware company, which does services like search, e-mail, and now wifi to serve ads and gather info at the same time.
So, oi guys, let's never lay off of Google, and always keep thinking ourselves. Really.
Re:Oi guys (Score:2)
I think they're agreeing to provide free service that's so crappy that many users will want to pay for Earthlink wifi service (isn't this what this whole article is about???)
I know free is good... but if it's as annoying as Netzero, then it might as well not exist in the first place. And without the annoying part, I can't see how folks will -pay- for Earthlink's wifi.
Public Goods. (Score:1, Troll)
This is Wonderful News!!! (Score:1)
The future (Score:1)
If the FCC were to set aside some long range frequencies for this, non drop-off (wavelength/2*pi) , and with compensatory multiplexing, decent collision avoidance, meshing, etc. there could be a new growth and a different(?) kind of Internet where the old landline ISPs are secondary to Wi-Fi.
---- (wavelength/2*pi) is called the skin depth.
Price ?? (Score:2)
The whole purpose of muni WIFI/FTTH is about LOW PRICE.
Letting ISPs get into the act only will raise prices and defeat original purpose.
Isn't this backwards? (Score:2)
permbeta (Score:2)
Is muni wifi really cost effective? (Score:2)
Shared fabric - Like hubs in the days of old, a WiFi AP can only move as much combined data per second as the number on it.
Half duplex - Bandwidth is f
Is Google the next Enron? (Score:2)
Earthlink Ewwww (Score:1)
I won't use it.
-O-_-O-