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Apple Recalls 1.1 Million Laptop Batteries

Zonk posted more than 7 years ago | from the that's-a-lot-of-fruit dept.

Technology (Apple) 156

elzurawka writes "Apple has issued a recall of over 1 million batteries in the U.S.. This comes after Dell recalled over 4 million batteries just last week. It appears to be again an issue with Sony produced batteries. From the article: 'Computer giant Apple is recalling upwards of 1.1m batteries used in its laptop computers in the US. The announcement affects laptop computers sold between October 2003 and August 2006 and impacts the company's latest range of machines ... The recall is said to be the second biggest in consumer electronic history and will come as a blow to Apple after its launch of new MacBook and MacBook Pro machines had been hailed as a huge success for the firm.'"

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mod parent up and grandparent down! (0)

Anonymous Coward | more than 7 years ago | (#15972751)

very informative post. mod parent up and grandparent down!

Re:Sweet! (1)

XxtraLarGe (551297) | more than 7 years ago | (#15972757)

Yeah, I don't have any problems with my battery as far as heat goes, but it only holds a charge for about 45 minutes when I run my computer in highest performance mode. A new battery is exactly what I need!

Re:Sony (1)

Phraghg (984220) | more than 7 years ago | (#15972760)

Hey, don't bash the minidisc. I had one for years before mp3 players were out. To this day, I have yet to find a mp3 player with better audio quality/battery life than my minidisc recorder.

MacBook renamed (1)

Duds (100634) | more than 7 years ago | (#15972800)

Henceforth it shall be known as the "MacBoom"

Re:MacBook renamed (1)

Cybrex (156654) | more than 7 years ago | (#15973262)

I get the joke, but actually it's only G4 iBooks and PowerBooks that are affected. None of Apple's current lineup is included.

Re:MacBook renamed (1)

Kelson (129150) | more than 7 years ago | (#15974830)

But hey, you can have an iBoom! A PowerBoom, perhaps?

Re:Server Overheating (1)

objekt (232270) | more than 7 years ago | (#15972819)

Thanks!

I'm here all week!

Try the spaghetti.

So who is paying for this? (1)

pmcc (793154) | more than 7 years ago | (#15972845)

One thing I'm curious that never seems to be mentioned. In both the Dell and Apple recalls, which company is paying to replace all these millions of batteries? Is it Dell/Apple or does Sony have to foot the bill?

Re:So who is paying for this? (1)

Thanatos69 (993924) | more than 7 years ago | (#15973780)

I'm not sure about the Mac recall but Sony is pitching half for the Dell recall.

Re:So who is paying for this? (0)

Anonymous Coward | more than 7 years ago | (#15973810)

According to what was left of Apples website, Sony will be paying for most of it, est ~$200M.

Re:So who is paying for this? (0)

Anonymous Coward | more than 7 years ago | (#15973938)

US$200,000,000 / 1,800,000 batteries = US$111.11 per battery. Sounds a little high? Doesn't Sony get a volume discount?

Re:Sony (1, Funny)

Anonymous Coward | more than 7 years ago | (#15972856)

Isn't Sony the company that released the "Da Vinci Code" movie????

Modded Funny? (2, Funny)

conigs (866121) | more than 7 years ago | (#15972899)

Why's this modded as "Funny?" I'm looking forward to this recall for the same reason. I overused my batter and it only holds about a 20-30 minute charge. I get a nice, new, free battery from Apple that will last me until I decide to upgrade!

Of course, I just posted instead of using my mod points.... damn it!


Yes, I realize I typed that before I actually posted and therefor, could have used my mod-points, but shut up!

Re:Replacement Info (1)

Sharth (621005) | more than 7 years ago | (#15972903)

If you go onto Apple's site when it's up, or here... http://cpsc.gov/cpscpub/prerel/prhtml06/06245.html [cpsc.gov] then you can see where on the battery the information that you need is.

Also, you don't need to poweroff your laptop to take out the battery, just leave it plugged into the wall.

Re:Replacement Info (2, Informative)

jx100 (453615) | more than 7 years ago | (#15972913)

I actually managed to get through to them before the slashdotting, and talked with a CSR there. After confirming that I had a 'splodie battery, what were their instructions?

Go to the website to fill out a form.

Re:Sony (1)

ATMD (986401) | more than 7 years ago | (#15972926)

Yeah now your going to have to worry about your PS3 turning into a killing machine and shooting Blue Ray DVDs at you.


Or just blue rays. If it detects you nefariously watching your movies via the Analogue Hole, (you could be making illicit backup copiesZOMG!!!11!), it has an inbuilt ray gun to vaporise you, thus gently discouraging you from doing it again.

Re:right with ya on that! (1)

Locke03 (915242) | more than 7 years ago | (#15972928)

Yeah, I got the same problem.

From TFA: "Apple has said it has received a total of nine complaints so far from users reporting "overheating" of the batteries."

9 complaints my ass! The Apple support forums are full of people complaining about various problems with their batteries, overheating being the most common. What they should say is "We tried to ignore this problem as long as we could, but then people started to catch on fire so we're gonna do as little as possible to save our own asses."

Re:Sony (0, Redundant)

Moderatbastard (808662) | more than 7 years ago | (#15972937)

+4 informative? WTF?

Now if he'd mentioned welcoming overlords, or said something about rooting Sony in Soviet Russia I could understand it.

More like -1 bloody obvious.

Re:Hot Hot Laptop (1)

The Dalex (996138) | more than 7 years ago | (#15972958)

Modern notebooks need to be put on a flat surface for heat dissipation reasons (often, the fan intake is on the bottom of the chassis and would be blocked by clothing). Placing a notebook directly on your lap is a bad idea, and overheating in that case is definitely not an indication of a defect.

But I thought... (5, Funny)

Mister Whirly (964219) | more than 7 years ago | (#15972962)

I thought Macs were immune to all types of attacks, even faulty batteries. Are you sure this isn't a PC only problem?

Can you see the new "I'm a PC, I'm a Mac" commercial?

PC guy: Hey Mac, you look a little hot.
Mac guy: (smoking) I don't feel so good. (falls to ground and bursts into flames)

Re:But I thought... (1)

continuouslife (934428) | more than 7 years ago | (#15973329)

[cue mac/*nix/general-anti-pc person saying "But.... but...... Windows Vista delayed.... uhhh.... security holes.... Steve Ballmer....uhhhh.... shut up! Yeah!"]

Re:Dang, I hope I have one of the "bad" ones (1)

adamjaskie (310474) | more than 7 years ago | (#15972977)

That is my take on it. My battery is getting kinda weak. Not horribly weak, but I am getting noticably shorter run times.

Re:On the plus side... (1)

jc42 (318812) | more than 7 years ago | (#15972982)

Damn! I got a 17" Powerbook, and its batteries are also approaching senility. But 17" PB batteries aren't in the recall list.

Guess I'll just have to pay for a new one. (Then they'll recall the old ones. ;-)

Re:On the plus side... (1)

n2art2 (945661) | more than 7 years ago | (#15973300)

Really not meaning to troll, but this got me thinking...

I must have gotten one of the lucky batteries, because my 17" powerbook is 3 years old, and the battery still holds a 3.5-4 hour charge with constant use. And not just websurfing either. Photoshop, Dreamweaver, Illustrator, InDesign, among others.

Is there a way to calculate average life of these batteries?

Re:On the plus side... (1)

jc42 (318812) | more than 7 years ago | (#15973678)

Something pointed out in Apples instructions is that the life of their Li-ion batteries is determined mostly by the number of charges, not hours of use. If you keep it plugged in and charging whenever possible, battery life will be greatly extended. What runs it down is a lot of draining and recharging. At least that's what they say; it's probably a bit more complicated than that.

Re:On the plus side... (1)

Pirogoeth (662083) | more than 7 years ago | (#15974369)

I'm not sure about lifespan, but search for "coconutbattery" for a handy app to tell you how much life you've used up.

Re:What I want to know is... (1)

mzwaterski (802371) | more than 7 years ago | (#15972992)

Does your battery say that it is made by Sony? How can one tell?

Re:Sony (1)

Rotund Prickpull (818980) | more than 7 years ago | (#15973004)

This comes up all the time.

Yes, we've heard it before, and that wasn't the first time, and neither was the time before that, nor the time before that, nor the time before that, nor the time before that, nor the time before that nor the time before that .

SO SHUT THE FUCK UP ALREADY.

Please don't feed the karma whore.


CNN causing slashdot effect? (1)

Danathar (267989) | more than 7 years ago | (#15973013)

If a story on the front page of slashdot causes the "Slashdot effect", what is it called when something from the front page of CNN causes the same thing?

Re:What I want to know is... (0)

Anonymous Coward | more than 7 years ago | (#15973048)

it was the Dells that caught fire and did the most damage

I say they are about equal in destruction. [engadget.com]

Re:Replacement Info (0)

Anonymous Coward | more than 7 years ago | (#15973051)

How shall I think different now, Steve-o?

Just thinking would be a good start.

You don't have to turn it off if it is plugged in and the battery model number is, surprisingly, listed right after the text string "Model No.:" on the back of the battery.

Re:Replacement Info (1)

CheeseburgerBrown (553703) | more than 7 years ago | (#15973110)

You don't have to turn it off if it is plugged in and the battery model number is, surprisingly, listed right after the text string "Model No.:" on the back of the battery.

So, either I'm functionally illiterate or your knowledge in this matter may be more patchy than solid.

Hint: functionally illiterate people tend not to use terms like "functionally illiterate", and when they do they spell it incorrectly.

...Dumbass.

Re:Replacement Info (1)

Mister Whirly (964219) | more than 7 years ago | (#15973064)

"the form to submit your serial numbers. That's reason enough to use SSL."

Hypothetically, how much damage could someone do with your laptop's serial number? I suppose someone could try to file a false technical support claim, but what advantage would that be to them?

Re:Hot Hot Laptop (2, Informative)

LincolnQ (648660) | more than 7 years ago | (#15973070)

I bought a PB17" in 2004, and it's unpleasantly hot when I'm using the processor heavily. One thing that helped a lot was changing the power management setting to "automatic" rather than "maximum" even on AC power -- now I can use it on my lap just fine and it only becomes unpleasant when I'm doing processor intensive work for long periods of time. I don't think that's a battery issue, though.

Re:Sony (1)

Rimbo (139781) | more than 7 years ago | (#15973087)

- UMD movies

One of each. (1)

rreay (50160) | more than 7 years ago | (#15973104)

In my office I have a both a Dell and an Apple laptop. Both batteries are recalled. Yeah for me.

Apple is claing 3-5 days to get teh replacement. Dell 4-6 weeks.

Re:One of each. (0)

Anonymous Coward | more than 7 years ago | (#15974451)

Yeah apple website says 3-5 days. Apple confirmation e-mail says 4-6 weeks.

Re:One of each. (1)

frdmfghtr (603968) | more than 7 years ago | (#15974624)

Yeah apple website says 3-5 days. Apple confirmation e-mail says 4-6 weeks.

It may have changes since you last saw it, but the website also says 4-6 weeks.

From the FAQ:
Q. How long will it take to receive a replacement battery from Apple?

A. It may take up to 4 to 6 weeks for your replacement battery to arrive. Shipping time may vary due to availability of your battery model.

Re:Replacement Info (0)

Anonymous Coward | more than 7 years ago | (#15973106)

Gee. Apple's vaunted OS canot handle traffic to the website. Or will the Mac fanboys claim that Apple runs their website on IIS?

Model number confusion (1)

Patrick_Mac (973235) | more than 7 years ago | (#15973129)

Both the 2006 CPSC notice and the 2006 Wikipedia entry state that PB G4 batteries with the model numbers A1078 and A1148 and serials 3K425 through 3K601, 6N530 through 6N551 and 6N601 are being replaced. My battery: A1148/6N551 - jackpot. Then why does https://depot.info.apple.com/batteryexchange/ [apple.com] only list A1078 and its serial numbers? It's the 2006 exchange (1/06 15-inch PB G4, 2006 press releases). Am I missing something?

Re:Battery Exchang for MacBook Pro, iBook & Po (1)

Rimbo (139781) | more than 7 years ago | (#15973134)

Those sites are so slashdotted, it's not even funny.

Re:Battery Exchang for MacBook Pro, iBook & Po (1)

laffer1 (701823) | more than 7 years ago | (#15973481)

What's worse is that if you manage to get it it will tell you the battery is NOT on the list right now. I verified it was covered with someone i know but he had to get me to do the website form. I've got 2 g4 ibooks sitting here in the range and the site claims they are not covered under the program.

I have concerns now about the batteries and I can't even get ahold of anyone. This sucks. I needed a new battery anyway but my wife's iBook is less than a year old. It might not be wise to run it on a battery at work, etc.

Worst of all, I have to take back some of the dell jokes I made. :)

Don't bother calling apple. They just redirect you to the dead server. Any in case anyone asks, apple seems to run OSX server, solaris and Windows/IIS on their servers according to netcraft. It could be any of the three.

Re:Any advertising is Good advertising (1)

Korin43 (881732) | more than 7 years ago | (#15973192)

One of my friends actually has a case mod so his PC is also a (really slow) RC car, so don't make too many assumptions ;)

Re:Who's buying from SONY these days? (2, Informative)

owlnation (858981) | more than 7 years ago | (#15973235)

Who? Well in my experience about 50% (or slightly higher) of those doing professional or broadcast video. Sony, despite all the problems with consumer products, remains incredibly strong with pro-video. The only competition of note is Panasonic - and even they collaborate with Sony on some projects.

Re:Who's buying from SONY these days? (1)

grumpyman (849537) | more than 7 years ago | (#15973356)

Yeah I'm only speaking on their consumer products - I have no experience on their other stuff like pro video.

It has always been, in my dictionary, SONY mean good quality and buy-with-confidence. Now that I remember my first 'wtf' with SONY is when compact flash was out along with MemoryStick - Sony digital cameras were good but heck, I cannot allow myself get stuck with only their product with the memory that's pretty much not compatible with anything else.

Re:Sony (1, Flamebait)

thatguywhoiam (524290) | more than 7 years ago | (#15973249)

Can things get any worse for Sony??...-PS3 -BlueRay -Battery Scandal

Oh I don't know, I think things could get much worse for them.

For instance, if the general public had any fucking clue as to what you are on about.

"Laptop" vs. "Notebook" (0)

Anonymous Coward | more than 7 years ago | (#15973258)

This is one of those cases that warms the cockles of a language prescriptivist's heart. For some time, "notebook" (form factor) and "laptop" (usage style) have been used as if they were interchangeable; and we got away with conflating these distinct things for a while. Well, now the CPUs in computers with a particular form factor are pumping out lots of heat, we're finding out that the usage style no longer correlates strongly with that form factor.

Now, if only I can stop reflexively calling my MacBook a "laptop" ... =}

Re:SONY (1)

thatguywhoiam (524290) | more than 7 years ago | (#15973284)

Between the rootkits and the exploding batteries, is it too early to declare SONY a terrorist organization ?

By U.S. rules? Not at all. Invasive surveillance of private computers is a felony at a minimum. Exploding batteries, certain proof of terrorist activities. If they can arrest the dude for trying to light his shoes on fire, or the idiots that thought they could take down the Brooklyn Bridge with torch cutters, then I's say absolutely.

Of course... you used the word 'terrorist'. Which makes me suspicious. Your papers please.

Re:What happens to the Batteris (1)

Tycho (11893) | more than 7 years ago | (#15973311)

The Lithium in these batteries will be recycled; mainly it is easier to recover Lithium from batteries than it is to recover Lithium from its ore. Lithium is rare in the Universe, the conditions for its ore to form are rare, and Lithium is hard to recover from its ore. At any rate, Lithium is mined from the crystals that form at the top of pegamitic granite plutons. (Hah, eat that astronomers!) Pegamatitic granite is essentially granite that is made up of large crystals.

Re:Hot Hot Laptop (1)

disckitty (681847) | more than 7 years ago | (#15973331)

There was a study conducted somewhere that stated using a laptop on your lap can damage genitalia. The over heating essentially cooks your balls, possibly causing long-term. Of course, if you either don't have them (ya to being a woman!) or have/are ok with having them removed, then it's not an issue.

Crap! (2, Interesting)

BlackGriffen (521856) | more than 7 years ago | (#15973333)

My battery isn't listed in the recall: https://support.apple.com/ibook_powerbook/batterye xchange/index.html [apple.com]

iBook G4 12-inch battery model: A1061
serial number starts with ranges:
ZZ338-ZZ427
3K429-3K611
6C519-6C552

PowerBook G4 12-inch model: A1079
serial number starts with ranges:
ZZ411 - ZZ427
3K428 - 3K611

PowerBook G4 15-inch model: A1078 and A1148
serial number starts with ranges:
3K425 - 3K601
6N530 - 6N551
6N601

It is, however, down to about 75% of what used to be full capacity at full charge.

I wanted a new battery. :(

Re:Crap! (1)

Sicnarf (529730) | more than 7 years ago | (#15974038)

less than a year ago apple had a different battery recall. (do a search for it) (for the 12" g4, the battery serial started with HQ3.. until HQ6..) i was waiting until my battery got weak; reading this story motivated me. i just applied for the old recall and it's still valid!

Re:Crap! (1)

statusbar (314703) | more than 7 years ago | (#15974123)

Funny thing is, my battery IS in the range listed ( 6N541 prefix which I assume is in the '6N530-6N551' range) but their web app says that my battery's serial # is not valid!!

--jeffk++

Re:Crap! (1)

slart42 (694765) | more than 7 years ago | (#15974418)

Same here. Serial Number prefix is 3K508. It also says my Powerbook's S/N is invalid.

Does this actually work for anyone?

Re:Crap! (1)

djeca (670911) | more than 7 years ago | (#15974467)

Same here. My battery serial starts 6C539 which should be in the 6C519 - 6C552 range, but it says it isn't a valid serial number.

I'm going to call first thing tomorrow (UK time) to find out what the hell's going on.

Re:Crap! (1)

daninbusiness (815223) | more than 7 years ago | (#15974785)

Me three. 6C536.

Part O' the Week (1)

queenb**ch (446380) | more than 7 years ago | (#15974150)

This is what vendors get for buying the "part o' the week". I'm sure that the poster below who is loosing both his Mac and his PC laptop would appreciate having something working. It's really sad that they charge so much and sell you such cheap crap!

2 cents,

QueenB

Re:Not the correct recall! (1)

c (8461) | more than 7 years ago | (#15973382)

in the meantime the CPSC release gives all the details

Be warned that the CPSC release and the Apple site have, as of a few minutes ago, different serial number ranges for the third group of 12" iBook batteries (6C626 vs 6C552). I'll probably have to wait for the phone lines to clear in order to find out if we need to replace one or two...

c.

Re:Sony (0)

Anonymous Coward | more than 7 years ago | (#15973417)

Anonymous Tip: "Handy", meaning "mobile phone", isn't used in English speaking countries; I believe it's strictly a German thing.

Re:Sony (2, Insightful)

LifeWithJustin (969206) | more than 7 years ago | (#15973435)

I'm really not trying to start anything. But... who wants to use a product that is limited to usage with 1 or 2 brands when you can use a format that is supported by nearly all companies? Uh... Mac users?

Re:Sony (0)

Anonymous Coward | more than 7 years ago | (#15973485)

You forgot Rootkit on Music CDs. Sony has been going downhill in terms of quality of product for past few years. IMHO Sony is giving up quality that they used to stand for profits.

Re:Hot Hot Laptop (-1, Troll)

Anonymous Coward | more than 7 years ago | (#15973513)

I asked a similar question a couple of weeks ago at an Apple store, as I've been thinking about getting a MacBook Pro.

When I asked about hearsay of complaints that they run way too hot, his response was that that's how they're designed, and it's not a defect.

My response was that I didn't want a laptop that was so hot that I couldn't comfortably use it on my lap.

His response to that is that Apple doesn't call them laptops -- they're "portable computers."

What a load of bull, is what I thought. Sure enough, if you go to the Apple store online [apple.com] and follow either the MacBook or MacBook Pro links, they don't use the word laptop. But it's still a pretty bogus excuse, because my expectations (and I would assume the expectations of most customers) are that they are laptops, regardless of what linguistic shenanigans Apple is playing.

Re:Battery Exchang for MacBook Pro, iBook & Po (1)

Shawn Parr (712602) | more than 7 years ago | (#15973520)

Did you not read the summary or the article? This exchange program is for the older lithium-ion batteries in the discontinued G4 portables, not the lithium-polymer batteries in the new Intel portables.
Yes, but the GP is referring to the fact that a couple of months ago there was a recall for Macbook Pros as well, due to the swelling problem they had. He was also pointing out the different URLs for those with different machines.

Re:Battery Exchang for MacBook Pro, iBook & Po (1)

Overly Critical Guy (663429) | more than 7 years ago | (#15973793)

Good point. I stand corrected.

Re:Free money (1)

CRC'99 (96526) | more than 7 years ago | (#15973530)

Hmmm ok - so I'm not the only one with this issue... I get about an hours usage out of my year old G4 powerbook - however it's always been around that mark. Interestingly enough, in System Profiler, I see:

Battery Information:

    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3784
    Remaining Capacity (mAh): 3782
    Amperage (mA): 0
    Voltage (mV): 12488
    Cycle Count: 140


I think a 'cycle count' is more a case of how many times the charger has been plugged in more than fully charge/discharge cycles - as I hardly ever take my machine off mains power - due to such sucky battery life. Hopefully, when I organise a replacement for this, I'll get some decent battery life!

Re:Free money (1)

jc42 (318812) | more than 7 years ago | (#15974904)

Cycle Count: 140

I think a 'cycle count' is more a case of how many times the charger has been plugged in more than fully charge/discharge cycles


I verified that. I had my PB plugged in, the little battery icon said 94%, and the System Info window said the Cycle Count was 664. I unplugged the charger, waited about a minute until the icon dropped to 93%, and plugged it back in. The Cycle Count went to 665. So it's counting times it's plugged in, not charge cycles.

Re:Free money (1)

Skippy_kangaroo (850507) | more than 7 years ago | (#15974958)

Do that again and see if it goes to 666 (!!!). I expect that it would stay at 665. As such, your experiment hasn't proved anything yet.

You should find that it is actually cycle count rather than the number of times it's been plugged in. I have a brand new MacBook Pro battery that has 1 cycle on it. It has been plugged and unplugged a number of times (>1) but only used for short bursts in those periods so it hasn't yet got to the full discharge to click over the cycle count.

Re:Free money (1)

jc42 (318812) | more than 7 years ago | (#15975113)

Do that again and see if it goes to 666 (!!!). I expect that it would stay at 665. As such, your experiment hasn't proved anything yet.

I tried it when it was at 99%, and you guessed right. It stayed at 99%. So I unplugged it again, let it sit for a minute or so until it dropped to 98%, plugged it in, hit CMD-R to update the data - and it still said 665.

So I guess I don't know what it's counting. Both times I tried the experiment (unplug, wait for it to drop by 1%, plug in, CMD-R). Both were in the same "charge cycle" (i.e., the charge hadn't yet reached 100%. One time was counted; one wasn't.

Something I noticed that might mean something: The first test was with the power adapter's cute little light in the plug in its orange state, which it usually does when charging. The second time, it was green. Mostly this means that it's fully charged, but it seems to turn green before the charge icon reaches 100%. Presumably this is somehow significant, but the info I can find was obviously written for idiots, and doesn't actually impart any wisdom on the topic. I'm also mildly curious about the fact that it seems to do this with a 2-wire connector; I suppose that could be determined by voltage level or current draw, but I don't know.

Which does remind me that I had yet another PB power adapter flake out and die just yesterday. The plug's light started dimming irregularly, then it flickered a few times, then it went out. I unplugged it, plugged it back in, and it went bright green again - for a few minutes. Then it repeated the light show, and after that, it didn't come back. I have a "Kill a Watt" toy that tells me it's drawing no power now, though I do hear a faint bzzt when I plug it in. It's only about 3 months old.

Those power adapters sure are fragile.

Re:right with ya on that! (1)

CapnGib (31274) | more than 7 years ago | (#15973546)

I wonder if there is any connection between the recall and the fact that the new PB battery I ordered last week is now on 6 week backorder.

I guess I'ma cancel that order and get a free one instead.

Re:Sony (1)

cosmicj (950743) | more than 7 years ago | (#15973560)

Yeah... and the Vaio laptop I bought years ago. ($220 for a spare battery?!? CUMMON!)

if ($oProduct=='Sony') {
RunLikeHell();
}

Re:Any advertising is Good advertising (0)

Anonymous Coward | more than 7 years ago | (#15973620)

I heard that Apple had to pull it's upcoming advertising campaign because of this:

Nerdy PC Guy : My trousers are getting hot
Cool Apple Guy looks over at Nerdy PC Guy
Nerdy PC Guy catches fire
Cool Apple Guy looks smug and says "Should have bought a Mac"

Kind of loses it's edge now the Cool Apple Guy is on fire too :)

Re:Sony (0)

Anonymous Coward | more than 7 years ago | (#15973648)

Is Sony loosing money off of this and the Dell recall as well? or are they making money since all of the replacements are still going to be provided by Sony? Who is taking the biggest loss here, the battery manufacturer or the computer manufacturer?

Zonk = XBOX Fanboy??? (0)

Anonymous Coward | more than 7 years ago | (#15973689)

I wonder how many of these posts are from non-biased observers and how many are from XBox fanboys that want to see the demise of Sony? Zonk is definitely an Xbox fanboy.

New Case Badge: SONY Not Inside! (0)

Anonymous Coward | more than 7 years ago | (#15973698)

NOTE: No Sony parts were used in the making of this computer.

Trojan DRM was bad enough, but a 5 million battery recall due to possible explosive fires? Ouch.

Someone was once developing Sulfur based high capacity batteries that were much smaller and
more powerful than current laptop batteries, whatever happened to that? Anyone know?

Re:What I want to know is... (1)

EveLibertine (847955) | more than 7 years ago | (#15973699)

"I would encourage anyone with Sony batteries from Dell and other manufacturers to recheck the recall lists from time to time."

Good advice, but you forgot to give directions to the uninitiated.
Go to this URL to see if your Laptop battery is on the recall list.
https://www.dellbatteryprogram.com/batterymodels.a spx [dellbatteryprogram.com]

Delicious Irony. (0)

Anonymous Coward | more than 7 years ago | (#15973716)

Anyone else that Sony had an advert up on this story? If you did not, here is the screenshot [imageshack.us] .

Re:Delicious Irony. (0)

Anonymous Coward | more than 7 years ago | (#15973886)

What ads? {thank you adblock}

Re:On the plus side... (1)

damian cosmas (853143) | more than 7 years ago | (#15973781)

I'll top that. I already had my 12" iBook G4 battery replaced last summer [apple.com] in the previous recall. I've owned the computer 20 months, and will now be getting my third battery. I'm starting to like Apple's "battery recall every summer" program, since I haven't even had a chance to use any of my batteries long enough for loss of capacity to be a problem.

Re:Sony (1)

minus_273 (174041) | more than 7 years ago | (#15973794)

you forgor
UMD
PSP
PS3

Re:Sony (1)

GooseKirk (60689) | more than 7 years ago | (#15973806)

I was given an old P3-750 Vaio laptop to use while traveling, and as much as I hate everything about Sony and their products, you can't very well argue with free and lightweight. But this POS has turned out to be an even bigger POS than I imagined it would be. God, I hate Sony.

And great, now I'm just waiting for the keyboard to melt through - it really is just a cheap plastic that lays over the CPU heatsink. That'll be perfect. I've already had to replace the hard drive and the power connector. One of the speakers is dead. The touchpad just stopped working a few weeks ago. The CPU fan used to kick on for fifteen seconds out of every thirty, which was incredibly irritating just normally, but then when the fan bearings started to give out, the screeching would damn near make your ears bleed.

I couldn't afford to replace it, even if parts were available in South America, so I just yanked the CPU fan and set it to run at 600mhz. It doesn't get very hot to the touch, but I'm sure it ain't good. It's been running this way for many months now, and so far no keyboard burnthrough... but gee, it has just started spontaneously switching off. Sweet.

Anybody know of any decent IT gigs in Latin America? I need to make some dough and pick up a real computer before this one finally croaks for good.

On the bright side, more news of Sony products fucking up just makes me happy. I've always hated them. Die, Sony, die!

Eureka... skip carter (0)

Anonymous Coward | more than 7 years ago | (#15973826)

Carter... skip Carter
Joe rules!! http://www.scifi.com/eureka/cast/jo/ [scifi.com] See her in the lastest one? And her line was perfect, it applied to that kid(guy) in the show and everyone watching. And I knew I saw her before somewhere..

Re:Sony (0)

Anonymous Coward | more than 7 years ago | (#15973861)

Add Tom Cruise. He is the biggest hypocrite in the world. He is a belives in Scientology which echews all forms of modern and proven medicial devices and medicines but bought he an sonogram machine (how many people can buy one of those out of blue) to view their (Tom and Katie) child in the womb and this is strictly prohibit in Scientology. Now they discover too many un-needed sonograms are bad for the fetus.

Re:Sony (1)

E IS mC(Square) (721736) | more than 7 years ago | (#15974098)

So, if Dell recalls, the advice is "Switch to Apple".

If Apple is in the same shit, its "Sony's fault"???

Bravo!!

Shortest Straw? (0)

Anonymous Coward | more than 7 years ago | (#15973893)

Is Sony loosing money off of this and the Dell recall as well? or are they making money since all of the replacements are still going to be provided by Sony? Who is taking the biggest loss here, the battery manufacturer or the computer manufacturer?

Re:Shortest Straw? (1)

Doctor-Optimal (975263) | more than 7 years ago | (#15974034)

IIRC Sony is eating the cost for the Dell recall and probably the Apple one too. IANAL but there has to be some sort of liability concern Sony would be facing otherwise.

Re:Shortest Straw? (2, Informative)

frdmfghtr (603968) | more than 7 years ago | (#15974655)

Correct...from http://www.forbes.com/home/feeds/ap/2006/08/24/ap2 972235.html [forbes.com] :

Sony said the recalls will cost it between $172 million and $278 million. Apple spokesman Steve Dowling said its recall was not expected to materially affect the company's results. Dell has said the recall would not affect earnings.

Re:RTFA - 1.1m? (1)

ocp (598857) | more than 7 years ago | (#15974067)

1.1m in the US, 0.7m elsewhere = 1.8m

Re:I forsee (0)

Anonymous Coward | more than 7 years ago | (#15974072)

They may even get delisted like Lenovo in Hong Kong. Bad management by Sony in recent years are screwing up their company. Sony needs to stop playing management games and get on developing and making good if not great products they used to do. I had Walkman from the 1980's (yes I'm getting old so lay off) that still work even though most the words and symbols are worn off on it. Sony recently have been catering to financial figures rather good products and this where companies start their slippery slope down to oblivion.

Anyone actually get a replacement order? (1)

grahamdrew (589499) | more than 7 years ago | (#15974158)

My 12 inch iBook is in the affected range, so I've been trying to get a replacement since I got home. The website says my battery serial number is invalid, and that I should call apple support (with a phone number given). I tried calling apple support, and pressing the battery recall option (#5, I think) and a couple menus later it tells me that phne support has been discontinued, use the website. I tried calling back and hitting 0, and it seemed to work but then I got a different voicing telling me "Sorry, you have a bad fetch error", and it hangs up on me. It sounds like Apple's support system is melting down. You'd think they would have put SOME thought into this beforehand....

Re:Anyone actually get a replacement order? (1)

Chang (2714) | more than 7 years ago | (#15974293)

I've got the same issue my computer serial validates but the battery serial doesn't despite being in the correct range.

I just called (6:55PM EDT) - They validated my battery but told me their computers are down and asked me to call back later.

The CSR was nice enough (gotta love Canadian tech support) and I'm a realist so I just let it go for today.

It really sounds like they are just trying to ride out the storm. I could hear people in the background and it sounded like they were trying to calm down people who suddenly fear their battery.

The previous battery recall (for LG batteries) seemed to have been much better - I called on the first day for that one due to the same kind of serial number validation problem on the site and the CSR had my replacement order done in about 3 minutes.

Re:Anyone actually get a replacement order? (1)

topham (32406) | more than 7 years ago | (#15974406)


Just a guess, but my bet is that after many people saw the footage of a Dell bursting into flames they are taking battery recalls a lot more seriously, so they called right away when they heard of the recall, instead of over a period of days or weeks.

Re:Anyone actually get a replacement order? (1)

Kelson (129150) | more than 7 years ago | (#15974819)

Plus more people are affected. I don't remember what the numbers were on the LG recall, but certainly the date range was about half the size.

Speaking of people taking the battery recall seriously... My wife read about it on the BBC site this morning, then immediately called me up on my cell phone:

Her: "Do we have to go to the Apple Store tonight?"
Me: "Huh?"
Her: "The battery recall."
Me: (thinking of the MacBook issue from a few months ago) "I didn't think ours was affected."
Her: "It's every G4 PowerBook made since 2003!"

She then directed me to the BBC article, I said I'd see what info I could get from Apple, then I submitted the story to Slashdot. Along with a bunch of other people, it seems, because they picked up someone else's submission.

Once I was able to determine that they were handling the recall through the web, I figured I'd just wait until I got home instead of running back at lunch to look up serial numbers.

Re:Anyone actually get a replacement order? (0)

Anonymous Coward | more than 7 years ago | (#15974343)

Same problem here. My battery serial# starts with 3k442 which is in the range of 3k425-3k601. However, the web site complains that it's invalid.

Same problems when calling apple support.

I hope I fry while trying - a nice lawsuit and I could retire. :-)

Re:Anyone actually get a replacement order? (1)

ellem (147712) | more than 7 years ago | (#15974740)

Same sitch.

We're on hold.

Re:What happens to the Batteris (1)

Achromatic1978 (916097) | more than 7 years ago | (#15974559)

or maybe the contract manufacturer (who is probably Quantas).

I'm not sure if there was some really subtle joke I missed in there, but you do realise QANTAS [qantas.com] is a domestic and international airline, not a supplier of Apple parts, don't you?

Apple's Serial Numbers DON'T MATCH government's. (0)

Anonymous Coward | more than 7 years ago | (#15974850)

Apple claims one of the serial number ranges for the 12-inch iBook batteries is:

6C519 to 6C552

While the same row on the government's web page reads:

6C510 to 6C626

Which one is right?

https://support.apple.com/ibook_powerbook/batterye xchange/index.html [apple.com]
http://cpsc.gov/cpscpub/prerel/prhtml06/06245.html [cpsc.gov]

Apple website problems (1)

Plocmstart (718110) | more than 7 years ago | (#15974869)

My battery serial number was in the range for a recall according to the info, but when I entered it on the website it decided my computer was valid, but the battery serial number wasn't. After 50 minutes of being on hold (hurray for speakerphones) I found out there were some server issues and that they apparently were being worked out. Managed to get things taken care of over the phone while i was there already.

Guess I shouldn't complain... the battery was starting to not last as long and now it'll be back to full capacity in a few weeks (and hopefully less likely to burn my place down). Now only if I could get a charger I wouldn't have to worry about....

Re:Reminds me of the Sony CCDs that prompted recal (1)

chaotixx (563211) | more than 7 years ago | (#15974910)

Hey wow, I think I can get my digicam fixed for free! Thanks for mentioning that CCD recall.

Re:SONY (1)

yabos (719499) | more than 7 years ago | (#15974943)

Or your Powerbook catches fire on the airplane and you get arrested for being a terrorist.
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