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Demo PS3 Units freeze on Purpose

CmdrTaco posted more than 7 years ago | from the stay-off-my-kiosks-kid dept.

PlayStation (Games) 363

AbsoluteZero writes "A Sony rep has claimed to Destructoid that demo PS3 units in kiosks across the country were built to freeze up on purpose. From the article: "We do that so that people won't play it all day long," he explained. "Specifically during Motorstorm, we made it freeze up a lot.""

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right... I'll buy that bridge... (4, Insightful)

jimstapleton (999106) | more than 7 years ago | (#17376680)

No, no I infact won't. Changed my mind.

That's what the short 5 minute demos are for. Actually making the console freeze up is just stupid, it screams unstable. This sounds more like backpedaling to cover up design flaws.

Re:right... I'll buy that bridge... (3, Informative)

garcia (6573) | more than 7 years ago | (#17376796)

For me it never froze (granted I didn't play it "all day long") but it took forever to load. I really wasn't interested in wasting my time standing at the machine waiting 5 minutes for a shitty demo to load.

There were other game systems to play and my wife was tugging at my arm telling me to get going ;)

Re:right... I'll buy that bridge... (5, Insightful)

ZachPruckowski (918562) | more than 7 years ago | (#17376886)

No one in their right mind would design a kiosk that needs employee attention every 5-10 minutes. I mean, if the WalMart or BestBuy guy has to run over there to restart it constantly, then it's either a massive waste of his time or else there's the serious risk that the game will stay frozen for a long period of time. I did a little test last time I was in Best Buy. We saw that the PS3 was frozen when we walked in. 90 minutes later, we ambled out, and the PS3 was frozen at exactly the same screen.

A kiosk is supposed to be hands-off for employees. Requiring a employee-managed kiosk is a bad idea.

Re:right... I'll buy that bridge... (2, Funny)

Anonymous Coward | more than 7 years ago | (#17377266)

I did a little test last time I was in Best Buy....90 minutes later, we ambled out

90 minutes at Best Buy? I wish I was on your Christmas list. I got an oven mitt and a polo shirt that was too big for me :(

Re:right... I'll buy that bridge... (1)

j00r0m4nc3r (959816) | more than 7 years ago | (#17377292)

Somebody is definitely going to lose their job over this decision.

Re:right... I'll buy that bridge... (1)

mbourgon (186257) | more than 7 years ago | (#17377298)

The kiosks for the last generation consoles all had "reset" buttons. That way there's nothing the normal employees need to do.

Re:right... I'll buy that bridge... (5, Funny)

Vo0k (760020) | more than 7 years ago | (#17377378)

Requiring a employee-managed kiosk is a bad idea.

Oh, you're quite wrong here. Employee-managed (and operated, with the employee being the subject of display) kiosks are quite important and successful branch of the sexual entertainment industry.

Re:right... I'll buy that bridge... (3, Funny)

Thuktun (221615) | more than 7 years ago | (#17377434)

Requiring a employee-managed kiosk is a bad idea.
Sony coming up with a bad idea? [slashdot.org] Preposterous...

Re:right... I'll buy that bridge... (1)

FunkyELF (609131) | more than 7 years ago | (#17376900)

Exactly. I played one in a Circuit City...no wait for it. Less than 2 minutes and Motorstorm froze. Felt kinda bad for the little kid that started waiting patiently behind me as I walked away from the thing.

Maybe someone can tell me.... (5, Interesting)

Anonymous Coward | more than 7 years ago | (#17377178)

I asked this question on Digg and I am the one with the -22 Diggs. That's Digg for you. Well, here's my question:

Who is the guy that wrote this piece? Is it even true? The story just sounds made up.

Or is it just that people want to justify their hate for the PS3 so much that facts and logic goes out the window?

Seriously, who is Mr. Nick Brutal?

Re:Maybe someone can tell me.... (1)

jimstapleton (999106) | more than 7 years ago | (#17377212)

actually, that's a very relevant/insightful question. I asked that myself when looking at the article, it wasn't the most professional thing in the world. But I've also know people who handle those kiosks...

They aren't getting PS3s.

Re:Maybe someone can tell me.... (5, Insightful)

HappySqurriel (1010623) | more than 7 years ago | (#17377328)

Being that it was a "Sony Rep" rather than a well known Sony executive means that the story could very well be true ...

A retail level representative is essentially just a sales person with little or no technical understanding of what they're selling. When a representative is asked a question they're always supposed to spout the company line when they can, and always make every answer positive for Sony. Being that Sony probably hasn't come up with a company line for why the PS3 keeps freezing a (dumb) representative spouted that "They were designed to do that."

Developer/Publisher level representatives are (usually) far better informed and far more honest.

Re:Maybe someone can tell me.... (2, Funny)

creimer (824291) | more than 7 years ago | (#17377522)

I been to Best Buy a few times to see the PS3 frozen. The clerks don't even bother to reset it since they have too many customers asking about the other consoles.

Re:right... I'll buy that bridge... (4, Insightful)

Mage Powers (607708) | more than 7 years ago | (#17377362)

One employee gives out bullshit reasoning and it gets treated everywhere as an official statement? Sony has screwed up enough already, theres no need to scrape the barrel guys.

Of course... (5, Insightful)

tehshen (794722) | more than 7 years ago | (#17376688)

"It's not a bug, it's a feature!" Where have I heard that before

Re:Of course... (0)

Anonymous Coward | more than 7 years ago | (#17376762)

Re:Of course... (1)

tehshen (794722) | more than 7 years ago | (#17376888)

Yeah, there too.

Re:Of course... (0)

Anonymous Coward | more than 7 years ago | (#17377508)

In this case, at least it is not a bug that Microsoft's game console kiosk has (that I know of). Its OS -- well only enterprise customers can get ahold of Windows VIsta.

Motorstorm (1)

seann (307009) | more than 7 years ago | (#17376696)

You don't have to make Motorstorm freeze to stop me from playing it all day.

That game was boring.

You don't go fast enough, and the nitro blows up the truck!

Re:Motorstorm (1, Interesting)

FunkyELF (609131) | more than 7 years ago | (#17376932)

Not to mention the glitchy shadows. ...the first thing you see when you start that demo. I was like wow....this is a demo on a $600 console??? ...This is what they're showing us to make us want to buy one.

FUD (4, Insightful)

joshetc (955226) | more than 7 years ago | (#17376700)

Couldn't they just uh, like make a popup that says it is the person-behind-you's tutrn to play?

Re:FUD (1)

BecomingLumberg (949374) | more than 7 years ago | (#17377404)

Sure, they should have. But I don't think their calling it a feature falls under fear, uncertainty, or doubt.

first post! (-1, Offtopic)

oktokie (459163) | more than 7 years ago | (#17376710)

yup!

Re:first post! (0)

Vengeance (46019) | more than 7 years ago | (#17376742)

nope!

Re:first post! (0, Offtopic)

j00r0m4nc3r (959816) | more than 7 years ago | (#17376860)

The first one to be fifth.

credibility (1, Informative)

the dark hero (971268) | more than 7 years ago | (#17376712)

I don't doubt that they might be speaking the truth, but they could've just put in a five minute reset timer or something. having the unit freeze up is just tacky.

Re:credibility (5, Insightful)

Petersko (564140) | more than 7 years ago | (#17376884)

"I don't doubt that they might be speaking the truth, but they could've just put in a five minute reset timer or something. having the unit freeze up is just tacky."

You don't doubt that they might be speaking the truth? Are you serious?

What in heavens name has Sony done to instill such deep trust in you?

There's exactly NO chance that they made their demo product unstable and prone to crashing to keep people from playing it for too long.

Re:credibility (1)

DetrimentalFiend (233753) | more than 7 years ago | (#17377254)

Amen!

Re:SNES Kiosks (1)

vertinox (846076) | more than 7 years ago | (#17377158)

Actually, I remember way back when that the SNES Kiosk in Babbages (anyone remember that store) would simply reset after 5 minutes of game play. I remember they had a bug in which you could still save games so I ended up speed playing to the save points, but after a while it was just too far in between.

There were plenty of other kiosks that did similar things or had similar features to get the next in line a chance.

Re:SNES Kiosks (1)

omeomi (675045) | more than 7 years ago | (#17377392)

Actually, I remember way back when that the SNES Kiosk in Babbages (anyone remember that store) would simply reset after 5 minutes of game play

Yeah, pretty much all game system in-store demos have done this. I think the difference here is that the PS3's are actually freezing up, not resetting, requiring an employee to wander over and reset the system. Too bad they don't just have a little push button connected to the reset button, like the old NES in-store demos had...

Re:SNES Kiosks (1)

ZorinLynx (31751) | more than 7 years ago | (#17377422)

Heh, I remember Babbages. all too well. [zorin.org]

I was just there last week and the Babbages sign is *still* up. I guess the manager either is having a hard time getting ahold of an actual GameStop sign, or feels nostalgic about the name and thus has never touched it.

This is the same store I bought my very first CD-ROM drive in back in 1994. Oddly enough, they had the best price on the Creative Labs OmniCD kit. 2X speed baby!

-Zorin, done reminiscing

Sony for MVP (4, Funny)

j00r0m4nc3r (959816) | more than 7 years ago | (#17376716)

Sony's batting 1000 this year. Going for MVP it looks like.

Sure, whatever (5, Funny)

JayTech (935793) | more than 7 years ago | (#17376718)

Sure, just like Microsoft made Windows crash so we would be able to take a break from using the PC...

Re:Sure, whatever (1)

SheSho (539351) | more than 7 years ago | (#17377142)

ROFLMAO

ooh.. I'm good at this game... (0)

Anonymous Coward | more than 7 years ago | (#17376748)

bull$h!t

This isn't some high up exec... (5, Interesting)

tarun713 (782737) | more than 7 years ago | (#17376758)

It's a rep that visits game stores. Bottom of the food chain. One rep saying something stupid in the heat of christmas shopping with a shopper pestering him for conversation while he's trying to set up a demo kiosk isn't really that big a deal.

Re:This isn't some high up exec... (2, Insightful)

Chess_the_cat (653159) | more than 7 years ago | (#17376928)

It would have been less of a deal if the rep said "Really? Thanks for telling me. I'll look into swapping out this unit." It probably wouldn't even have made the front page of /. then. And wouldn't that have been easier than coming up with some whack job story about "it's on purpose?" roflcopter. Seems to me that the only reason this rep would go with a nutsack story instead of a "I'll look into it" is because that morning he got an e-mail telling him that that was the direction they'd be going with for customer inquiries. Read the article, he got the same story from a Best Buy employee. Now, where's the smoking gun?

Re:This isn't some high up exec... (1)

alienw (585907) | more than 7 years ago | (#17377066)

Let me guess. You don't get out much. And you've never worked in retail.

Re:This isn't some high up exec... (1)

rhizome (115711) | more than 7 years ago | (#17377524)

was it the "roflcopter" that tipped you off?

What if it was the same rep? (2, Insightful)

porkThreeWays (895269) | more than 7 years ago | (#17377148)

One rep tells one lie to two people and two different times. The two people converse to confirm. The lie has "validity".

Re:This isn't some high up exec... (1)

ergo98 (9391) | more than 7 years ago | (#17377228)

Read the article, he got the same story from a Best Buy employee.

Maybe the blogger invented the whole thing to get some hits? He seems to have a bit of a beef with the PS3 given his rather sad attempts to profit off of an unopened unit in his closet.

Re:This isn't some high up exec... (1)

LoverOfJoy (820058) | more than 7 years ago | (#17376930)

That's a good point. The rep could have just been messing with him because he was annoyed.

What's interesting is that the store clerk decided to just turn off the system rather than deal with repeated freeze ups all day long. I'd be more interested in an article about how often something like that happens. Is it just a bum unit or demo disk or is it a more widespread problem?

Re:This isn't some high up exec... (3, Informative)

Thansal (999464) | more than 7 years ago | (#17376960)

Thank you for pointing this out as no one is gona RTFA ;)

Seriously, it was a random rep, in a random EB games. Reps lie, that is all they do. Anythign a rep says is a lie. Remember this and you will be much better off. (I will admit, this is all simply personal experiance in working in retail, and I am including sales staff ofr retail stores as reps. They all lie also.)

Re:This isn't some high up exec... (4, Insightful)

RESPAWN (153636) | more than 7 years ago | (#17377126)

I think the real story anyway is that the demo consoles are freezing up on the customers in the stores. They shouldn't be doing that and it makes for a poor selling point if the customers always see a PS3 hard locked. (Also, what happened to putting a user-enabled reset switch on the front of the kiosks.) We all know the rep lied, but why was the console freezing up in the first place?

So far, I have been to three different stores and seen the demo console frozen at each one of those stores with nobody bothering to reset them. (Meanwhile, I was able to try out the Wii at my local EB with them letting customers check out the Wiimote with their driver's license.)

Re:This isn't some high up exec... (2, Informative)

Thraxen (455388) | more than 7 years ago | (#17377466)

Meh... the freezing isn't that big of an issue. The 360 was doing the same thing when it first appeared in kiosks. Sure, ideally you wouldn't want you kiosks to be freezing, but the systems aren't designed to be operated in a plastic bubble that traps all the exhaust heat. FWIW, the PS3 kiosks at our local Best Buy and Gamestop haven't been locked up any time I've been buy. Neither has the Wii at BB, but you can't even play that. It just runs some demo video all day. IMO, this is more a problem with kiosk design than PS3 hardware design flaw.

Re:This isn't some high up exec... (1)

jb.hl.com (782137) | more than 7 years ago | (#17377250)

I am including sales staff ofr retail stores as reps. They all lie also.

And we all love you for saying so.

Now THAT was a lie.

Re:This isn't some high up exec... (1)

powerlord (28156) | more than 7 years ago | (#17377338)

Seriously, it was a random rep, in a random EB games. Reps lie, that is all they do. Anythign a rep says is a lie. Remember this and you will be much better off. (I will admit, this is all simply personal experiance in working in retail, and I am including sales staff ofr retail stores as reps. They all lie also.)


I think it was a random Best Buy, but yeah. It seems that Slashdot needs to bash Sony so much they're reporting on a bloggers word of mouth with a sales rep. at a some random Best Buy as front page news as if its handed down from Sony Corporate.

Sheesh. Get a life (or a PS3, or an XBox 360, or a Wii).

Re:This isn't some high up exec... (1)

SydBarrett (65592) | more than 7 years ago | (#17377534)

"Um, yes sir, the PS3 will lockup cus the blueray gigaram streams get crossed. But you can get a service plan from us that will prevent that I think. You can get one for the Wii too, to prevent the radation from the remote from burning a hole in your tv. I seen that happen, man."

Re:This isn't some high up exec... (0)

Anonymous Coward | more than 7 years ago | (#17377116)

Still, this might be the worst bit of PR I've heard about in a while.

Re:This isn't some high up exec... (1)

Krilomir (29904) | more than 7 years ago | (#17377324)

Well actually, he was later told by a "Best Buy employee that they were told the same thing -- the locking up and freezing was intentional." It probably still came from somewhere near the bottom of the food chain, so I agree it's not a big deal.

Enough for anybody (2, Funny)

nxtr (813179) | more than 7 years ago | (#17376760)

20 minutes of Playstation 3 should be enough for anybody!

Re:Enough for anybody (1)

Shadyman (939863) | more than 7 years ago | (#17377244)

No PS3 For You, 1 Month!

Consult the eight ball (0)

Anonymous Coward | more than 7 years ago | (#17376764)

All signs point to bullshit.

And in other news... (0)

Anonymous Coward | more than 7 years ago | (#17376778)

Microsoft reports that the BSOD is actually a hacker prevention tool.

Why is my spidey-sense going crazy? Oh wait, that's actually my BS detector.

Ah, good explanation for the BSOD as well (3, Insightful)

CoolVibe (11466) | more than 7 years ago | (#17376790)

Oh! Eureka!

As a comparison: Windows crashes on us all the time as to not let us be too productive! I get it now! What the hell do I need a *nix clone for!
</sarcasm>

Natch. Sounds more like a save-my-ass excuse. Way to go Sony!

Bill is a genius after all! (0)

Anonymous Coward | more than 7 years ago | (#17376794)

Of course... rebooting Windows twice a day and reinstalling it every few months was intended to prevent repetitive strain injuries.

wow (1)

timis (1044066) | more than 7 years ago | (#17376802)

i think this is rather stupid. not that i was in the market for one, but i tried playing one at BB at it locked up on me. i then went with the notion if i was in the market to buy a game system - i would not purchase a PS3

Slashdot - Marketing Money For FUD? Yes Please! (0)

Anonymous Coward | more than 7 years ago | (#17376806)

What is so funny about the paid for FUD campaign here on Slashdot is...it is making absolutely no difference. The only thing it has done has been to give the tiny but foaming at the mouth Sony haters a place to hang out and chat with each other.

Kind of like a digital gay bath house...

Re:Slashdot - Marketing Money For FUD? Yes Please! (0)

Anonymous Coward | more than 7 years ago | (#17377000)

Kind of like a digital gay bath house...

      So what are YOU doing here? You gay too, or just gay-curious?

Pee Wee Herman (1)

Conspiracy_Of_Doves (236787) | more than 7 years ago | (#17376854)

"I meant to do that"

thats not what best buy told me... (4, Informative)

freg (859413) | more than 7 years ago | (#17376862)

I asked a Best Buy sales rep how he like the PS3. He said "well I wouldn't buy one just yet, the demo unit freezes up all the time..." Needless to say he didn't sell me a unit that day. Maybe Sony should send a memo to their retailers explaining this "feature" if they want to sell it

Re:thats not what best buy told me... (1)

zariok (470553) | more than 7 years ago | (#17376970)

Speaking to some chump kid working at BestBuy isn't a valid reason to NOT purchase something. I've played mine for hours, left it on and it's never locked up. The difference is mine isn't kept in an unventilated kiosk. My computer would lock up from heat (video locks) if the fans fail, why wouldn't a ps3?

Before the "fan boy" crap, I didn't wait in line for hours to get a PS3, it just happened to be available at a store. I did, however, wait for a Wii... but Zelda aside, has been somewhat disappointing.

Re:thats not what best buy told me... (1)

eln (21727) | more than 7 years ago | (#17377022)

If I'm looking to spend $600 on something, and the only unit I have access to (the demo unit at the store) is unstable and locks up all the time, there's no way I'm dropping that much money on it just so I can hope that the unit I get is less faulty.

The demo unit in the store is generally the only time people have the opportunity to see and interact with the real product before making a purchase. If that unit leaves a bad impression by freezing, that's more than likely a lost sale. The idea that Sony would make the thing freeze on purpose to "give other people a chance" is ludicrous.

Re:thats not what best buy told me... (1)

zariok (470553) | more than 7 years ago | (#17377068)

I agree the comment about "freezing on purpose" is lame, but in this day and age, I often purchase things without seeing a demo.

Video cards, processors, new computers. Each can easily top $600 a punch. There is no "demo unit" waiting for me anywhere. There are warranties on products for just that reason.
 

Re:thats not what best buy told me... (1)

chrismcdirty (677039) | more than 7 years ago | (#17377154)

I did, however, wait for a Wii... but Zelda aside, has been somewhat disappointing.
Yours must be defective. Mines been steadily producing fun since last Tuesday :)

Re:thats not what best buy told me... (2, Funny)

AKAImBatman (238306) | more than 7 years ago | (#17377230)

Before the "fan boy" crap

Of course you're a "fan boy". How else are you keeping your PS3 cool other than fanning it?

Sorry, sorry. Couldn't resist. :P

More fascinating sony news. (1)

Filter (6719) | more than 7 years ago | (#17376870)

Man, when slashdot turns, they just don't let up do they.

Poor Sony (1, Interesting)

CopaceticOpus (965603) | more than 7 years ago | (#17376872)

They're just pathetic and desperate now. It's kind of sad to watch.

My brother had two new toys over Christmas. The first was a PS3 which he bought so he could resell it on eBay, with a couple of rented games. The second was one of those $5 Burger King games for the original XBox. Guess which one we played all weekend? It's hard to exaggerate just how much Sony is screwed.

OTOH (4, Interesting)

WormholeFiend (674934) | more than 7 years ago | (#17376908)

it could be that the booth is a PS3 in a nearly airtight clear plastic box...

I assumed it was a case of overheat

Also this weekend, I brought my Wii to my brother's place to show it off, only to discover he'd just scored a PS3

After a couple of hours of side by side comparison, his wife asked him why he didn't get a Wii instead.

Ouch.

(I also regret not having videotaped our gaming session, as my bro's wife lost her balance and dove headfirst during a bowling throw, almost going through the widescreen tv)

Re:OTOH (5, Funny)

The_Abortionist (930834) | more than 7 years ago | (#17377002)

> (I also regret not having videotaped our gaming session, as my bro's wife lost her balance and dove headfirst during a bowling throw, almost going through the widescreen tv)

Had she gone through the TV screen, she could sue Nintendo for not including bungie cords with the game!

Re:OTOH (2, Funny)

RiskyChris (999242) | more than 7 years ago | (#17377326)

(I also regret not having videotaped our gaming session, as my bro's wife lost her balance and dove headfirst during a bowling throw, almost going through the widescreen tv)
Why did she hold on to the remote after throwing it? That's not how you bowl!

Re:OTOH (0)

Anonymous Coward | more than 7 years ago | (#17377358)

actually, the "ps3" you see on display is nothing more than an empty shell. the actual ps3 is down below, inside a cabinet with some fans. it gets plenty of cooling.

Zap! (4, Informative)

Rob T Firefly (844560) | more than 7 years ago | (#17376916)

As anyone who went to Toys R Us back in the "World of Nintendo" NES/SNES days knows, that's why they make displays that simply reset themselves every so often, via a timer switch on the power outlet. My friends and I used to hang out in the store, annoy the staff, play the demo consoles, and base Tetris/Sonic/Mario/whatever battles on how far one could get before the automatic reset. Why would they suddenly build specially-crippled consoles now? It doesn't really make much sense fom any standpoint I can see.

Re:Zap! (1)

zorg50 (581726) | more than 7 years ago | (#17377200)

I'm not old enough to really remember those days with much clarity, but it makes sense to me that they'd use an automatic reset because the games you were playing were full versions. They wouldn't want you to play through the full version of the game, because then you wouldn't buy it. They reset it so that it really was a demo. Nowadays, the demo units actually have demo versions of games on them, so no outside intervention is needed.

Re:Zap! (1)

Rob T Firefly (844560) | more than 7 years ago | (#17377320)

Very good point.

Re:Zap! (1)

Spookticus (985296) | more than 7 years ago | (#17377284)

To me it seems more like a heat issue with how the console is stored in its plastic home. Does other people with PS3's who play this game experience constant freezing?.....But if they did design it to freeze then I guess the only other reason to this besides keeping people from playing it too long is if someone stole it or something and to cripple the kiosk model in-case something like this happens? However unlikely this scenario is, it may be a very minute possibility (donno). I also remember seeing people at our local best buy play this game for at-least 30-45 minutes before they get tired and leave. I've also seen a group of friends stand around for the greater part of a day playing the NBA game with no difficulties other than a cramped neck and no console restarts. All in all its probably just a defective batch of PS3's......It seems fate does not like sony either :)

Re:Zap! (1)

AVee (557523) | more than 7 years ago | (#17377470)

I'd fully expect Sony to cripple demo units of there PS3, they will also invent various 'noble' reasons for doing so and fail to mention it's just to make sure the units are not sold, not ever. I might even believe Sony is dumb enough to just make it freeze in stead of finding a nicer way...

Microsoft might try an excuse like that..... (2, Funny)

8127972 (73495) | more than 7 years ago | (#17376952)

... as it might elicit some sympathy every time your box does a BSOD

Hasn't this been done before? (3, Interesting)

NeoSkandranon (515696) | more than 7 years ago | (#17376958)

I distinctly recall demo SNES and N64 units having the same behavior "back in the day" --you'd play for about five-ten minutes and the thing would reset on you.

I had always figured that there was an extra mechanism built into the demo console for just that purpose: keeping someone from monopolizing the thing. Doesn't seem like THAT much of a stretch that the PS3s would perhaps do the same?

Re:Hasn't this been done before? (1)

reddcell (1044072) | more than 7 years ago | (#17376992)

These were 'resets'......which in my eye are different from 'freezes' stated in this article. So either the wording is misleading or Sony has issued yet another half-ass excuse for why the PS3 does all the...unexpected...things people are reporting.

Re:Hasn't this been done before? (2, Insightful)

Thansal (999464) | more than 7 years ago | (#17377004)

There is a difference between rebooting and freezing and needing to be manualy reset.

Auto rebooting after 5 mins is an ok idea. Ok, not great.

Locking up so that a clerk has to come over, unlock the disply, reset it, and fire it up for the next customer, is bloody stupid.

An actual idea?
DEMOS!

You want to showcase your nifty new games on your nifty new console? Have one of your pogramers make you a friken demo, containing one level (or what ever, we KNOW how to make demos now, don't we?) of the actual retail game.

Re:Hasn't this been done before? (1)

LoverOfJoy (820058) | more than 7 years ago | (#17377018)

No, but it seems odd that it'd require a store clerk to manually reset it to get it working again.

Freez up on Purpose? (2, Interesting)

phoenixwade (997892) | more than 7 years ago | (#17377026)

What a load of crap.

It's a matter of time before there is a tech note, and a kiosk upgrade kit designed to ventilate the kiosk.

One of the Best Buys in town has not had their PS3 kiosk (According to a friend that works at that location) freeze at all, and he was told the other location froze randomly from 6 to 12 times a day. That isn't a designed in effect. A designed in effect occurs every x minutes, and does not require employee intervention.

lies, all lies (0)

Anonymous Coward | more than 7 years ago | (#17377044)

Actually at one local Game Stop, the clerk would come over every 10 minutes or so and turn the unit off to "keep it from overheating." In reality he was just trying to disperse the crowd of drooling ten-to-thirty year olds crowded around Motorstorm or whatever it is. I doubt seriously the device overheats that much, if at all. The heat sink is as big as a frying pan.

Next Sony Headline (0, Offtopic)

lordmoose (696738) | more than 7 years ago | (#17377064)

PS3 eats babies

PS3 runs real hot (3, Interesting)

MrJynxx (902913) | more than 7 years ago | (#17377096)

Considering how small the space is in the demo units enclosures (using bestbuy as an example) I'm pretty sure it's because of overheating. The first thing my friend said about the PS3 was the heat it created when it was on (significantly hotter than my xbox360).. So yea, purposely freezing demos? That's complete bullshit, and if it's true that's a terribly bad practice and doesn't make the customer feel as though they're buying a quality product.

My PS3 froze during the system setup phase (kinda scared the shit out of me). But it hasn't froze since (even with yellow dog linux 5.0 on it) ..

MrJynx

Business Strategy (2, Funny)

smartr (1035324) | more than 7 years ago | (#17377106)

Maybe the ps3 costs more than the rest of the consoles, and maybe Sony has sold less than its competitors, and maybe alot of game developers aren't producing games for the system... But just because the demo model ps3's are crashing doesn't mean that this isn't part of Sony's long term strategy. When they say "next generation" console. They really mean it.

So sony (1)

otacon (445694) | more than 7 years ago | (#17377112)

So how is the average consumer supposed to know that it's a feature when they demo it at the store and know the one they purchased is supposed to perform any different? ... maybe because there is no difference...it's like sony wants to fail.

This is just plain silly (1)

Cauchy (61097) | more than 7 years ago | (#17377124)

Seriously. Don't these companies do any testing? Don't they at least pay a teenager minimum wage to play the game for a few hours and tell them, "Dude, the game like locks up ever five minutes." Any software team I was ever involved with had at least one person whose full time job was to do QA.

Me too! (1)

El_Smack (267329) | more than 7 years ago | (#17377176)

I do the same thing with my, uh... unit.

Bwahahahahahahahaha... (0, Redundant)

bynary (827120) | more than 7 years ago | (#17377180)

(deep breath) HaHaHaHaHaHaHaHaHaHaHaHaHaHaHaHaHaHa...AHAHAHAHAHA !!!

That's the best one I've heard in awhile...

...but seriously, folks, bull-farking-shiat.

Re:Bwahahahahahahahaha... (1)

Sylvak (967868) | more than 7 years ago | (#17377496)

I agree totally. This is the biggest marketing bullshit I've heard in a while. lol

Oh its fine! (1)

d00d92 (826835) | more than 7 years ago | (#17377182)

To quote our good friends at Blizzard, "Working as intended" ..you mean blink is supposed to teleport me backwards?

this is old news (5, Funny)

xdxfp (992259) | more than 7 years ago | (#17377190)

This idea isn't new. Trojan designed a condom in the 90's that broke on purpose so people wouldn't have sex all day.

The Future (2, Insightful)

DanCentury (110562) | more than 7 years ago | (#17377234)

I'm glimpsing into the future and seeing Sony finally collapsing under the weight of hubris and abysmal business decisions, probably before the price ever gets down to the $200 mark and I become moderately interested.

Reset button??? (1)

szrachen (913408) | more than 7 years ago | (#17377256)

The other thing that I noticed is that there doesn't seem to be an exterior reset button. The PS3 was frozen the only time that I actually went up to the thing and said, "Hmmm, let's give this thing a shot." Most of the kiosks that I've seen in the last few years had a reset button so I looked around and didn't find one. That seems like a good way to alleviate some of the freezing issues.

And I Wonder... (1)

Nom du Keyboard (633989) | more than 7 years ago | (#17377262)

And I wonder just how hard it was to implement this feature on first production run units. I really do wonder...

I call BS. (2, Insightful)

dannycim (442761) | more than 7 years ago | (#17377330)

From TFA: ...and in the middle of it all I spotted a Sony PlayStation retail rep frantically cleaning off the very same kiosk...

You think that a Sony Representative is going to go to your local EB store and vacuum your local kiosk? Don't make me laugh!

This is rabid fanboyism, and a further proof of Slashdot's slant.

News for nerds? BS too. This is news reporting on par with Fox's.

Using a PS3 Shouldn't Stop You From Wanting One (2, Insightful)

Horrortaxi (803536) | more than 7 years ago | (#17377516)

I was caught up in the hype and would have bought a PS3 at launch if I could have. Then I played one at Target for about 10 minutes and it reset twice so I figured it was unstable and if was going to get one I should wait a good long while. Then the lack of games for the PS3 struck me, then I went home and watched a DVD and realized that it looks good enough so why am I excited about BluRay? I fell out of love with the PS3 really fast. I think Sony is going to cause a lot of people to buy Wiis.
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