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GoDaddy Bobbles DST Changeover?

kdawson posted more than 7 years ago | from the time-for-a-change dept.

Businesses 201

Several readers alerted us to this piece in PC World reporting on concerns that GoDaddy might not be ready for the DST changeover. Some readers, and others, claimed that GoDaddy's servers are not reachable now and are not serving email or web sites; but others see no evidence of this. The article recounts the rather flip response one GoDaddy customer got from their tech support: "As Daylight Savings [sic] does not apply to our servers, since we are on Arizona Time and our time zone does not change, our servers wouldn't update." When IDG News Service contacted GoDaddy they got an altogether more sensible reply.

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DST pwns u (-1, Offtopic)

Anonymous Coward | more than 7 years ago | (#18309172)

run for the hills!

Us Gets What Us Pay 4 (-1, Offtopic)

Anonymous Coward | more than 7 years ago | (#18309648)



Us Gets What Us Pay 4 ////

Go daddy Cool ////

It be like Slime ////

Timezones (5, Informative)

Alioth (221270) | more than 7 years ago | (#18309174)

For international services like domain registrars, switch to UTC already. Running the server on a local timezone will only lead to confusion.

All my internet servers just use UTC. NTP synchronized, naturally.

Re:Timezones (1)

heinousjay (683506) | more than 7 years ago | (#18309210)

I just assumed everything was done in UTC and converted to the local time zone only for certain functions like displaying times to users. Is that not the case?

Re:Timezones (1, Insightful)

Anonymous Coward | more than 7 years ago | (#18309260)

It is. The problem is that if you use UTC for dates in the future, and the government comes along and changes local time, you're fucked. Especially when you can't figure out whether a date was stored before or after the government changed it, or after the computer was patched, or if some computers are patched and some aren't.

Use UTC for time synchronization, timestamps for historical data, and identifying the time now. Use local time for all future dates, or next time the government decides to play with the clock, we'll be going through all this crap all over again.

Re:Timezones (1, Informative)

Anonymous Coward | more than 7 years ago | (#18309352)

Your statements are exactly wrong.

UTC is not affected by new laws, timezones or dst. Local time is dependent on local timezone and dst laws.

I think you misunderstand what UTC is, or you are just trolling for replies.

Re:Timezones (1, Informative)

tbo (35008) | more than 7 years ago | (#18309402)

GP is correct, actually. Suppose a user schedules an event for 9 am local time. The server re-maps this to UTC, then stores the UTC time. Then, government comes along and changes the mapping between local time and UTC by rescheduling the start of DST. Now, when the server maps back from UTC, the event ends up as 8 am local time. This is probably not what the user wanted.

Re:Timezones (1)

profplump (309017) | more than 7 years ago | (#18309444)

His statements aren't clear, but he isn't wrong. He's saying "don't use UTC for future dates [unless you really don't care what time it is locally]". If you schedule something to happen at midnight local time, convert to UTC and store the timestamp, and then before that time arrives someone changes the notion of local time, your UTC timestamp will no longer represent midnight local time. Depending on what you're doing that may be a problem -- maybe you picked a specific local time because of business requirements related to the local time.

Re:Timezones (4, Informative)

Scott Wunsch (417) | more than 7 years ago | (#18309816)

Actually, you have that backwards. POSIX timezone definitions (the things you find in /usr/share/zoneinfo on Linux) describe how DST works in all different years. If you convert a UTC timestamp in March 2005 to your local timezone, it won't use DST, but if you do it for a UTC timestamp in March 2007, it'll know that then it needs to use DST. Thus, you're actually better off storing everything in UTC, because then you know what time everything really took place / will take place, in any timezone you care to know it in.

Re:Timezones (1)

eneville (745111) | more than 7 years ago | (#18309272)

I just assumed everything was done in UTC and converted to the local time zone only for certain functions like displaying times to users. Is that not the case?
that should be the case.

Re:Timezones (1)

forsetti (158019) | more than 7 years ago | (#18309618)

AFAIK - Windows has no ability to allow your system clock to be set to UTC yet still display localtime. But, yes - it is considered best practice to set your system clock to UTC whenever possible.

Re:Timezones (2, Informative)

Munchr (786041) | more than 7 years ago | (#18309954)

There is a setting that tells windows that the system clock is UTC. It is HKLM\SYSTEM\CurrentControlSet\Control\TimeZoneInfo rmation\RealTimeIsUniversal. When set to the value 1, windows will apparently treat the system clock as UTC. However, according to Markus Kuhn [cam.ac.uk] there are several bugs, involving the system debugger and the code that calculates DST changes when the key is active.

Re:Timezones (1)

speculatrix (678524) | more than 7 years ago | (#18309898)

UTC - for people who are too snobbish to use GMT
:-)

Re:Timezones (2, Interesting)

flyingfsck (986395) | more than 7 years ago | (#18309948)

Yeah, though in actuality, recalculations of the earth surface cased the Greenwich line to no longer run where it used to. It is a few meters away now. The trouble is that the earth hasn't got an exact centre to base measurements on.

Re:Timezones (1)

JoshDM (741866) | more than 7 years ago | (#18309910)

My entire GoDaddy site and any served images (such as avatars and those referenced by some articles I contributed to) are down.

Until I saw this article, I was assuming it was due to high bandwidth issues. Now I'm not so sure.

Re:Timezones (0)

Anonymous Coward | more than 7 years ago | (#18309942)

For international services like domain registrars, switch to UTC already. Running the server on a local timezone will only lead to confusion.


Correct me if I'm wrong, but while Linux gives the choice of running the clock on UTC or local time, Windows does not. It's pretty obvious when installing a dual-boot machine with XP and Linux-- the only way to get the time working fine for both is to set Linux to use local time.

My guess is that GoDaddy is running Windows servers... Maybe the shutdown is simply the servers rebooting in order to complete the installation of MS patches.

if there is a possibility for a screwup ... (5, Interesting)

sarathmenon (751376) | more than 7 years ago | (#18309182)

I dont understand, all that godaddy does is manage dns, web servers for parking space and basic MX services. How can someone fuck up with this kind of setup? Even if DST patches are off the only problem that i see is with

1. DNS TTLs being incorrect.
2. Your mail showing incorrect time
3. Web server logs (who analyzes these anyway) showing an incorrect time.

How can any or all of these bring down a site. WTF?

Re:if there is a possibility for a screwup ... (1)

waterwingz (68802) | more than 7 years ago | (#18309206)

Well that explains why my site (and my email) are down.

Re:if there is a possibility for a screwup ... (1)

wasted (94866) | more than 7 years ago | (#18309584)

Mine site is up, POP is down, webmail is up.

Hope this helps.

Re:if there is a possibility for a screwup ... (1)

omeomi (675045) | more than 7 years ago | (#18309662)

my site (on godaddy) was down this morning, but it's up now

Mine was down too (1)

VampireByte (447578) | more than 7 years ago | (#18309830)

My godaddy site and webmail was down until about 30 minutes ago. Glad I only have one site left there and moved all the others to 1-and-1 since those sites have been fine all day.

Re:if there is a possibility for a screwup ... (3, Insightful)

tomstdenis (446163) | more than 7 years ago | (#18309212)

Well you see.... *points to elephant in corner* ====> who me? [linuxtoday.com]

Tom

Re:if there is a possibility for a screwup ... (-1, Troll)

Anonymous Coward | more than 7 years ago | (#18309432)

You know, it occurs to me that your point is less stupid than it first appears. What seems to have happened is that GoDaddy disrespected Lunix and now has to suffer story after story about unreproducible technical problems. In this case, that "the company's servers [haven't] been tuned for the DST switch". Ohmigodz, servers not "tuned" for DST?!?

Re:if there is a possibility for a screwup ... (1)

ScrewMaster (602015) | more than 7 years ago | (#18310110)

So, in other words they had a functioning Linux solution and they (apparently on purpose) migrated to Microsoft.

Huh.

Re:if there is a possibility for a screwup ... (1)

Foofoobar (318279) | more than 7 years ago | (#18310116)

Heh... I know this is exactly what I thought when this happened. In fact, when they made that switch, I wondered how long it would take before this started happening. Looks like the issues have begun. And not only did they lose a ton of customers last month causing IIS's stats for active sites to plummet on the Netcraft Survey to plummet, this month looks to be more of the same. So much for GoDaddy's partnership with Microsoft being good for their customerbase (and their bottomline).

Maybe they should think of switching back to something a bit more reliable?

Re:if there is a possibility for a screwup ... (0)

Anonymous Coward | more than 7 years ago | (#18309242)

Actually they also distribute SSL certificates for secure websites.

Re:if there is a possibility for a screwup ... (1)

Joe The Dragon (967727) | more than 7 years ago | (#18309306)

It fall out of sink and replaces a new file with a old one.

Re:if there is a possibility for a screwup ... (1)

Zonekeeper (458060) | more than 7 years ago | (#18309962)

If it fall out of sink it must have been because of too many soap bubbles when washing it.

(Is it too much to ask for people to learn how to f'ing spell anymore?)

Re:if there is a possibility for a screwup ... (3, Informative)

brokencomputer (695672) | more than 7 years ago | (#18309366)

I called GoDaddy and they told me "we're having network issues. We've been having them for a while. I don't know when they'll be fixed but they should be soon." My site is now resolving ( http://wrongplanet.net/ [wrongplanet.net] ) but it wasn't resolving when i called. He didn't say anything about daylight savings time and some of my other domains with godaddy had no problems.

Re:if there is a possibility for a screwup ... (1)

dan dan the dna man (461768) | more than 7 years ago | (#18309870)

Cool - You run that? I have an Aspie gf - she loves it and I find it very useful too!

To stay on topic ;) Neither of my GoDaddy domains suffered any issues..

Re:if there is a possibility for a screwup ... (2)

canuck57 (662392) | more than 7 years ago | (#18309396)

Could be a Windows issue? Windows and PCs usually store local time, and map back to GMT through time zone info.

Where as most UNIX installs, and PC-UNIX installs where you choose network time on install would work the other way.

The important difference is GMT0 is network time, thus not calculating it once again has advantages. I have 3 un-patched systems running on the internet right now, all work just fine. Sure, a email header might be out an hour but it shouldn't make any difference.

and what is the more sensible reply? (1)

EllynGeek (824747) | more than 7 years ago | (#18309200)

IDG news service got a more sensible reply... which is...? Or is this a telepathic moment?

Re:and what is the more sensible reply? (1)

EllynGeek (824747) | more than 7 years ago | (#18309270)

never mind. it's in the article. *blush*

DST? (4, Insightful)

Xandu (99419) | more than 7 years ago | (#18309226)

The real question is, is the problem DST related, or is it a coincidence?

Sure, it happened around the day of the change. Sure, they were pretty flip about responding to peoples' questions about their DST change readyness. But is it fair to jump to the conclusion that it [the outage] is because of the new DST rules? It could be that they are incompetent in other ways. ;-)

Re:DST? (1)

ChicagoBiker (702744) | more than 7 years ago | (#18309256)

I agree, I don't get what all the fuss is about. Wasn't it about 9 years ago that most PC's didn't even make the change themselves, you had to do it manually?

I just went out to my car and the clock was off an hour. Guess what? It started.

Re:DST? (1)

Loconut1389 (455297) | more than 7 years ago | (#18309582)

I was flabberghasted when my microwave ran properly too- I just assumed it would try and make up for the hour it was missing and run 60 times more power.

Re:DST? (1)

wordsnyc (956034) | more than 7 years ago | (#18309280)

Yeah. Could be. I say we waterboard Bob Parsons and get the truth.

Re:DST? (0)

Anonymous Coward | more than 7 years ago | (#18309646)

> I say we waterboard Bob Parsons

Sorry, I stopped here ... something about the truth? Long as we get to torture him.

hmm (1)

mastershake_phd (1050150) | more than 7 years ago | (#18309240)

It said GoDaddy has conducted risk analysis on all its systems in preparation for the DST switch, as well as contacted its vendors and received recommended patches.
 
I wonder if they have done a risk analysis on bad pr and customer support.

Payback for running MS (1, Insightful)

Anonymous Coward | more than 7 years ago | (#18309244)

With much noise and fanfare, Godaddy announced that they were being paid to run MS on its server. So it's no surprise GoDaddy can no longer handle even minor changes like DST. Why is this article here? So we can laugh, and say "told you so" ?

Re:Payback for running MS (1)

dreamchaser (49529) | more than 7 years ago | (#18309532)

How is this insightful? It is looking more and more like a bad coincidence. As they stated, their timezone did not change (though I agree with the poster who asserts it's best to run such things on UTC), and they've acknowledged network problems.

If you replace "MS" with "FOSS solutions" this would have been modded Troll or Flamebait.

Re:Payback for running MS (1)

multisync (218450) | more than 7 years ago | (#18309764)

How is this insightful?


How is this [slashdot.org] one a troll?

I've given up on the moderation system here. I browse at -1 and decide for myself who is "insightful" and who is a "troll."

Re:Payback for running MS (1)

Loconut1389 (455297) | more than 7 years ago | (#18309558)

My Vista and XP boxes all switched over without fanfare- I assume their more endowed sister MS Server will do the same.
My Solaris 10 box did, all my Fedora Core 6 boxes did, my older SuSe box did not and no official patch (for 9.1).
So, by that line of thinking then, everyone should switch to Windows since one linux box somewhere didn't update.

Re:Payback for running MS (0)

Anonymous Coward | more than 7 years ago | (#18309670)

It's no one's fault but your own if you're too stupid to know how to fix the DST issue on a Linux box that doesn't have an 'official patch'.

IntellAdmin blew it with their DST fix (5, Informative)

Animats (122034) | more than 7 years ago | (#18309246)

Remember IntellAdmin [intelliadmin.com] , offering a free DST patch for Windows 2000? Well, it doesn't work. I installed it on a Win2K system, and the time didn't change to DST. I contacted Intelladmin, and got "workaround instructions" (open clock, change to another time zone, change back, then reset the clock to the correct time.). It only changes to DST the next time you manually set the clock.

So if you deployed this "patch" on your Win2K machines in a corporate environment, the time is going to be wrong when everybody shows up on Monday.

Re:IntellAdmin blew it with their DST fix (2, Informative)

Dr Caleb (121505) | more than 7 years ago | (#18309316)

"It only changes to DST the next time you manually set the clock."

"So if you deployed this "patch" on your Win2K machines in a corporate environment, the time is going to be wrong when everybody shows up on Monday."

The Microsoft KB articles said that was exactally what you would have to do with 2000 and NT4. Everyone seemed to think that we were changing the *time* early this morning. Well, we weren't, we changed *timezones*. On 2K and NT4 updating the timezone information only ocurrs when the timzone is changed.

Didn't anybody know what they were doing?

Re:IntellAdmin blew it with their DST fix (1)

kad77 (805601) | more than 7 years ago | (#18309988)

I installed the IntelliAdmin patch on thirty Windows 2000 workstations yesterday, and they display correct time now, even the three that were left on overnight, without a reboot. I am in the US, CST.

I also patched two Windows 2000 servers with the official MS patch (via cisco support contract), which are fine. The 2003 server was already patched, and the exchange 2003 patches and tools worked without a hitch.

Altogether, I had zero problems with the IntelliAdmin patch "working", although the dynamic dst tables would have been nice, but that doesn't matter in that environment. Yours may very.

Your assertion that everyone else is screwed because you had a problem is simply wrong and alarmist.

Don't be a chicken little.

Admitting it now (2, Insightful)

rhyno46 (654622) | more than 7 years ago | (#18309250)

I can confirm that they were down, but it looks like they might be coming back up. Some of my hosts are responding now.

For a bit, the GoDaddy support site mentions "technical difficulty". Godaddy.com [godaddy.com]

The Internet Storm Center has notes, too: SANS Internet Storm Center [sans.org]

Re:Admitting it now (1)

jelle (14827) | more than 7 years ago | (#18309344)

Mine were down until about 15:08pm eastern, they're up now.

Re:Admitting it now (1)

atanas (941327) | more than 7 years ago | (#18309516)

Same here, but mail to verizon.net keeps bouncing.

Re:Admitting it now (0)

Anonymous Coward | more than 7 years ago | (#18309356)

Sigh! Now blame the DST, someone could just power off an UPS system and knock several servers down! (It has happened in some other places).

Re:Admitting it now (1)

Nick_Allain (997908) | more than 7 years ago | (#18309374)

My hosting has been down all day. Still is.

i just switched (0)

Anonymous Coward | more than 7 years ago | (#18309268)

i was meaning to move away from godaddy anyway but when my nameservers quit working this morning i immediately changed them and started the domain transfer.

Interesting (1)

WatchTheTramCarPleas (970756) | more than 7 years ago | (#18309294)

GoDaddy's forwarding wasn't working for my site this morning, but simply going to my account and reviewing the settings (I changed nothing) seemed to clear that up. It could be coincidence, but who knows.

Re:Interesting (1)

lieumorrison (902792) | more than 7 years ago | (#18309410)

I can only get up to as far as "Total DNS Control and MX Records" on the Domain Details area of Godaddy and then the page times out. Sites that I had a high TTL setting are still up... but not the ones I had set for less than a day.

What about Yahoo? (1)

bogaboga (793279) | more than 7 years ago | (#18309320)

I have not been able to access my Yahoo! mail account for 7 hours now. Can someone confirm that Yahoo Canada's mail system is also not ready for the change over?

Re:What about Yahoo? (1)

stox (131684) | more than 7 years ago | (#18309388)

Same thing here in States.

Yahoo and GoDaddy both down here in LA (1)

bruguiea (1038034) | more than 7 years ago | (#18309418)

Hi all, Both Yahoo mail and GoDaddy-hosted websites were unreachable as of 11am PST until about 12:30pm. Regarding the GoDaddy website, first it looked like the DNS requests timed out. When they went back up, the hosting servers were not working. Tony

Re:What about Yahoo? (0)

Anonymous Coward | more than 7 years ago | (#18309440)

So is yahoo mail effectively down for the day?
If anyone from Yahoo! is around, can we get an answer to this?
Maybe put a notice on the main yahoo site saying mail is down for the moment?

Re:What about Yahoo? (0)

Anonymous Coward | more than 7 years ago | (#18309602)

Yahoo mail (USA) works fine here as of 20:07 UTC.

Re:What about Yahoo? (1)

Purity Of Essence (1007601) | more than 7 years ago | (#18310132)

Yahoo mail (USA) works fine here as of 20:07 UTC.
Not for me in Southeast USA.

Re:What about Yahoo? (1)

notanatheist (581086) | more than 7 years ago | (#18309748)

It's obviously more than just Yahoo and GoDaddy. My site is up and perfectly responsive but Yahoo has been between sluggish and non-responsive. It's like the whole internet just got ./'d. Funny thing is my FF Yahoo Mail check shows when new mail arrives. I just have a hard time getting to it.

Re:What about Yahoo? (1)

26199 (577806) | more than 7 years ago | (#18310146)

I've been unable to reach my Yahoo! mail since early afternoon (GMT), and it's broken at the moment.

Server us.f516.mail.yahoo.com is refusing connections. Good thing I read slashdot or I might have thought it was just me :)

I Am A Reseller, And This Sucks (0)

Anonymous Coward | more than 7 years ago | (#18309350)

I resell GoDaddy's services, and I can tell you that today sucks.

I have three accounts with them, and the two most recent ones are working just fine.

However, the earliest account (which incidentally hosts many of my clients) is totally off the map today. No websites, no email - I can't even resolve servers that I know are up. It's making today quite hectic - though thankfully, I have a built in "excuse" for the customers - DST.

However, for Godaddy to have dropped the ball like this is not only out of character, but certainly troublesome. I hear 1-and-1.com is not experiencing these issues...

Re:I Am A Reseller, And This Sucks (0)

Anonymous Coward | more than 7 years ago | (#18309436)

I know it's bad form to reply to my own comment, but it looks like everything is up and running.

Sloppy designs (0)

canuck57 (662392) | more than 7 years ago | (#18309354)

This is an ancient problem, and the industry is learning it the hard way again. Things like time zones are in flux all the time, this state does, this state does not --. It is why UNIX has zic. You just edit the file and use zic to update the files.

Where the problem comes in is that we design applications to use local times on a GMT/network time system. Internet apps should almost never use local time and rely on unchanging GMT0.

I have started putting all new systems in with GMT0 as the system default. It prevents system apps and this Java (yes too, Java needs a patch) to get messed up. If a user wants it to be CST or MST, I set it in their profile.

Re:Sloppy designs (1)

MichaelSmith (789609) | more than 7 years ago | (#18309834)

rely on unchanging GMT0

Until it slips by a second. Doesn't sound like much but it plays hell with time sensitive systems.

still down as of 15:30 EDT (1)

fishtop records (910593) | more than 7 years ago | (#18309360)

Amazing. How can any professional data center be caught by this?

Re:still down as of 15:30 EDT (1)

/dev/trash (182850) | more than 7 years ago | (#18309518)

You keep using that word, but I don't think you know what it means.

My Linux update (3, Informative)

ortholattice (175065) | more than 7 years ago | (#18309372)

Here is how I updated a Linux machine (Debian Woody) for Eastern
time, if anyone is interested.  Some of the information I found on
thar Intraweb was, well, sloppy, and it took some trial-and-error.
The following was exactly what I typed, and it "took" correctly
this morning, with a nice 1-hour gap in the Apache log at 2am.  I
don't know if this is the best way, but it worked.

  su -
    # root password, of course :)
  ls -l /etc/localtime
    # (mine said:  /etc/localtime -> /usr/share/zoneinfo/US/Eastern,
    # in case we have to reverse the procedure below)
  mkdir /root/dst2007
  cd /root/dst2007
  wget ftp://elsie.nci.nih.gov/pub/tzdata2007c.tar.gz
  tar -xzf tzdata2007c.tar.gz
  zic -d zoneinfo northamerica
  cd /usr/share
  mv zoneinfo zoneinfo.old
  mv /root/dst2007/zoneinfo/ .
  ln -sf /usr/share/zoneinfo/America/New_York /etc/localtime
  zdump -v /etc/localtime | grep 2007
     # (should include Mar 11 in listing)

Re:My Linux update (1)

tomstdenis (446163) | more than 7 years ago | (#18309622)

And how I updated my box.

root #emerge -uD world
*waited a few mins*
root #etc-update

TADA!

Tom

Re:My Linux update (1)

linuxhack (413769) | more than 7 years ago | (#18309784)

Don't forget to restart your applications after applying the above. I just noticed that the log files for apache show the non-DST time, which was corrected by a restart.

Re:My Linux update (1)

elmedico27 (931070) | more than 7 years ago | (#18309812)

Duh, easy as pie!

Re:My Linux update (0)

Anonymous Coward | more than 7 years ago | (#18309990)

Thanks!
Worked for me on a Suse distro. (2.6.8-24 kernel)

Re:My Linux update (5, Funny)

cmcguffin (156798) | more than 7 years ago | (#18310128)

And to think that some people claim Linux isn't ready for the desktop! ;)

Re:My Linux update (1)

TheoMurpse (729043) | more than 7 years ago | (#18310130)

Hum. That's pretty damn intuitive. However, it's better than the alternative: doing a time sync with microsoft.com still gives me the wrong time, and I can't sync with time.nist.gov right now. They must be having problems, too.

Re:My Linux update (1)

OverlordQ (264228) | more than 7 years ago | (#18310154)

or a:

apt-get update && apt-get upgrade

bit shorter . . .

my (1)

ellenbee (978615) | more than 7 years ago | (#18309416)

godaddy site is still down

I have confirmed this with my websites (1)

www.2cups.com (642654) | more than 7 years ago | (#18309446)

www.2cups.com website, dns, and email are all not available right now. These are hosted with godaddy.
The core problem looks like a name resolution issue, however with their apparently lax attitude towards patching, who knows what other problems might be going on.

--Colin

Re:I have confirmed this with my websites (0)

Anonymous Coward | more than 7 years ago | (#18309470)

Link spam whore.

Re:I have confirmed this with my websites (1)

www.2cups.com (642654) | more than 7 years ago | (#18310144)

Seriously dude, my website was down. And if you are going to troll, please log in with your actual name. Regards, --Colin

Their DNS Was Down (1)

technomancerX (86975) | more than 7 years ago | (#18309460)

I have several domains registered with them using their DNS and I can tell you for a fact it was down for a few hours this afternoon, as were their account control pages. DNS is back up now, haven't tried to log in to my account.

Go Microsoft... (1)

hedgefighter (1066902) | more than 7 years ago | (#18309482)

That's what you get for using Microsoft IIS.

Re:Go Microsoft... (1)

Cprossu (736997) | more than 7 years ago | (#18309548)

I'll bet they feel great switching to windows and IIS now, more productivity and uptime eh?

Bobbles? (1)

Blakey Rat (99501) | more than 7 years ago | (#18309500)

At least they didn't fumble or bobble the Fingle dopple!

Uhh.. Whats not "sensible" about that answer? (2, Informative)

Anonymous Coward | more than 7 years ago | (#18309556)

I live in Arizona.

I'm a Unix admin for one of the largest ISPs in the state. We're an AIX house.

I can't speak for our Windows bretheren, but our AIX boxes required absolutely no patching. Our servers calibrate against a UTC source, and the patch IBM offers only affects the optional right-hand portion of $TZ in /etc/environment...A field that doesn't exist if you're MST-7 w/o DST.

GoDaddy's response is entirely sensible.

The only thing not "sensible" here is that you have a bunch of clowns in Congress making decisions with ramifications far beyond their ability to even wrap their brain around.

By the way, our trains run just fine without DST. :)

Re:Uhh.. Whats not "sensible" about that answer? (2, Insightful)

Qzukk (229616) | more than 7 years ago | (#18309860)

I can't speak for our Windows bretheren, but our AIX boxes required absolutely no patching. Our servers calibrate against a UTC source, and the patch IBM offers only affects the optional right-hand portion of $TZ in /etc/environment...A field that doesn't exist if you're MST-7 w/o DST.

GoDaddy's response is entirely sensible.


Unless, of course, people try to connect to their server from outside of the timezone, say on a website that takes the current time converts it to the user's timezone (set by a cookie or account preferences) and shows it to them such as 99.9% of the forum and blog software out there (lol, slashdot can display everything in utc and let the users figure it out themselves)

Good thing that none of the sites GoDaddy hosts runs any software like that, right?

Trying not to be outdone by Jet Blue? (1)

iffn (863097) | more than 7 years ago | (#18309590)

GoDaddy's support page still says that they are still having technical difficulties but my hosted site and E-Mail to all domains seems to be back up. Looks like they're trying to complete with Jet Blue for hamhandedness superiority. Now I'm awaiting my letter of apology from Bob...

My service was interrupted. (1)

MetalliQaZ (539913) | more than 7 years ago | (#18309624)

My GoDaddy service was interrupted today. The godaddy.com website was working but my domains were not. However, the problems seem to have been fixed now.

-d

Aint no supposdly bout it (1)

Thabenksta (125165) | more than 7 years ago | (#18309628)

I had about ten domains down today, from about 1:00 PM to about 2:30 PM. When I pinged the name servers, the response was sporadic. I just hope the same thing doesn't happen when the old DST date roles around.

Back up (1)

robo45h (660508) | more than 7 years ago | (#18309634)

They've just removed the "We're experiencing technical difficulties" message from their Support page, and indeed their DNS servers appear to be working reliably again. My website / email (not hosted with them) were down due to the DNS problems, but eveything seems fine now.

BOGUS (0)

Anonymous Coward | more than 7 years ago | (#18309720)

People should do a SIMPLE check before spreading this kind of FUD

back up (0)

Anonymous Coward | more than 7 years ago | (#18309746)

my sites are back up now

Did anyone else read the title wrong? (4, Funny)

Ghoser777 (113623) | more than 7 years ago | (#18309752)

I swore it said GoDaddy Boobies Changeover.

Re:Did anyone else read the title wrong? (1)

ScrewMaster (602015) | more than 7 years ago | (#18310176)

It did, but they fixed it the moment you noticed.

GoDaddy (0)

Anonymous Coward | more than 7 years ago | (#18309846)

There is a good chance that the issue was related to DST, but out of GoDaddy's direct control. It could have been caused by one of their downstream providers. Regardless, GoDaddy should have made sure everyone in their 'network' was ready.

http://www.yawpco.com/ [yawpco.com]

Yep, the fucked up (0)

Anonymous Coward | more than 7 years ago | (#18309996)

Anyone and everyone who stupidly used their name servers essentially got a DOS on their sites and mail. All of my domains are registered through them. Up until about 2 hours ago only 3 of them used their name servers all of my other domains used my web host's name server. Now, none of them use their name servers.

I'm not going to enjoy the kick to the pocket book, but I'm also going to switch to a different registrar. That was just plain fucking stupid. 1) stupid of me to think their name servers would be good to use and 2) more importantly stupid of them to fuck this up.

Now I'm also going to be switching name servers to some place else.

So, what *is* the problem? (1)

ebcdic (39948) | more than 7 years ago | (#18310032)

Why on earth would servers have to know about everyone else's timezones? I don't see everyone here in the UK patching their servers because parts of the US have changed their timezone rules. If Azerbaijan changes their timezone rules, they don't start having problems because no-one in the US knows about it.

Mail problems today (1)

wildzeke (191754) | more than 7 years ago | (#18310084)

I had problems all day with my mail (from Godaddy) not working. It seems to be working now.

If they use Linux/Unix, they're probably correct (1)

Anonymous Cowhead (95009) | more than 7 years ago | (#18310148)

I don't now about them Winders servers, but as far as I know, their answer is correct for Linux/Unix.

Except for perhaps their email messages or logs having the wrong date, it shouldn't cause any real problems. Any software that cares about times would be using *internal* times (e.g. time_t in C) which doesn't change with DST anyway. If software uses *external* time, it likely broken with any DST change, no matter when it happens. DST changes only change the external representation of the internal value of the clock, not the actual value of the clock. Geez, changing the clock for DST would be stupid.
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