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iPhone Battery Replacement An Unwelcome Surprise

Zonk posted more than 7 years ago | from the hope-you-really-like-that-phone dept.

The Almighty Buck 629

epidemic99 writes "Apple has released what it will cost to replace the battery in the iPhone, and consumers might be a bit put off. Replacement is a tricky ordeal, as the battery is apparently soldered into the device. The service will cost $79, plus $6.95 for shipping, plus an optional $29 'loaner iPhone' rental. A consumer advocacy group sent a letter to Apple complaining that this information was not made public before iPhone's release since the cost of the battery replacement is so high. Even reviewer Harvey Rosenfield, who is usually very kind to Apple, was quoted as saying 'some of them might be waking up now, wondering who they got in bed with.'" Update: 07/06 21:06 GMT by Z : Fixed incorrect attribution of quote to Mossberg.

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Mossberg's quote (2, Funny)

Anonymous Coward | more than 7 years ago | (#19768103)

some of them might be waking up now, wondering who they got in bed with.

What you call a review of the iPhone, I call Tuesday night.

Re:Mossberg's quote (5, Funny)

utopianfiat (774016) | more than 7 years ago | (#19768461)

What you call a review of the iPhone, I call a date with your mother, trebek.

Connery-fixed.

I guess Mossberg is spelled Rosenfield ? (5, Informative)

The Media Mechanic (1084283) | more than 7 years ago | (#19768105)

"Some of them might be waking up now," Rosenfield said, "wondering who they got in bed with." I guess this is a new spelling of the name Mossberg that I was previously unfamiliar with.

Re:I guess Mossberg is spelled Rosenfield ? (4, Funny)

gEvil (beta) (945888) | more than 7 years ago | (#19768181)

You weren't aware that Mossberg operates a consumer watchdog organization on the other side of the country under an alias?

gee, you cant' change the battery on any other (0)

MXPS (1091249) | more than 7 years ago | (#19768107)

Apple devices, so what would make the iPhone different? How can you feel bad for people who are too stupid to do their HW and see what they are getting themselves into?

Re:gee, you cant' change the battery on any other (4, Funny)

The Mysterious X (903554) | more than 7 years ago | (#19768555)

*pulls the battery out of his macbook and throws it at the OP*

Re:gee, you cant' change the battery on any other (2, Insightful)

DrXym (126579) | more than 7 years ago | (#19768623)

Yeah, but it's so shiny!

Seriously though, I think it's fairly likely that Apple seal their batteries in and slap a high price tag on replacements to encourage people to buy a new model rather than maintain their otherwise functioning device. It's quite cynical really.

based on the cost... (5, Insightful)

MorderVonAllem (931645) | more than 7 years ago | (#19768113)

...of replacing the ipod battery is anyone surprised?

Re:based on the cost... (1)

progbassman (1072592) | more than 7 years ago | (#19768215)

If you can afford to pay $500 for a phone, spending another $80 probably isn't that big of a deal for you.

Re:based on the cost... (4, Insightful)

peragrin (659227) | more than 7 years ago | (#19768359)

that's the point. you spent $500 on the phone 3 years later you pay $80 to replace the battery, or spend another $500 on the new iPhone Nano.

I upgrade about once every three years and I have never replaced a battery. by the time the battery normally needs replacing the screen is all scratched up, half the numbers have rubbed off, and there's a dent in the housing. A new phone is just as easy. I make sure I have bluetooth, and I keep all the phone numbers on my laptop. it isn't hard to transfer phones then.

Re:based on the cost... (4, Funny)

everphilski (877346) | more than 7 years ago | (#19768495)

half the numbers have rubbed off

If you can rub the numbers off this thing, you have problems :P

Re:based on the cost... (1)

djasbestos (1035410) | more than 7 years ago | (#19768499)

Hey now, some of us are cheap-asses and/or Soviet in our hardware buying habits (you are only to be gettink one, so make sure it is workink good, yes?). Changing hardware is like moving...it's a pain in the ass. If my equipment works, other than the battery, why should I change? Planned obsolescence sucks, and that's exactly what this is, regardless of how often the "average consumer" upgrades.

Re:based on the cost... (2, Insightful)

peragrin (659227) | more than 7 years ago | (#19768661)

If changing hardware is a problem for you then you will always be screwed. I can change hardware, and even OS's as easily as I can turn on a computer. All my data is in open formats with cross platform support. can you say the same?

Planned Obsolescence is normal. Windows XP will soon be EOL too. does that make MSFT evil? I plan to be free with my data, and then look for hardware that will last the longest.

Re:based on the cost... (3, Insightful)

clifyt (11768) | more than 7 years ago | (#19768229)

Lets see...I replaced the battery in my 1st Gen iPod after 5 years of constant usage. Cost me $20...could have paid someone else to do it and insure the work for another $15.

I replaced the battery on my SonyErikson phone that I bought at the same time, 3 times. I use it maybe an hour a day. The batteries cost me $40 each.

Keeping count, thats $20 for the iPod before I finally gave it away and bought a nano. Thats $120 for the batteries in the phone.

So based on my knowledge of the cost of the batteries in the iPod, I'm sure there will be a service available that will allow me to send the device in and they guarantee the work for probably around $40...$50 for quick turn around (in which time, I pop my card into my ancient SE phone for a few days).

$87? Big deal! (0, Flamebait)

JonTurner (178845) | more than 7 years ago | (#19768393)

Seriously -- have the crybabies complaining ever priced a new laptop battery? $100+++, and that's just a simple pop-in replacement.

Frankly, I think $87 is CHEAP when you consider this battery replacement requires someone skilled enough to disassemble the iPhone, desolder the old battery, install the new one, button it all back up and dispose of the old battery and ship you your product.
And, keep in mind, Apple assumes liability for replacing the hardware if they screw up the process.

Here's a suggestion for the complainers : if you believe $87 is terribly overpriced and fueling a thick profit margin, perhaps you should open a shop and replace these batteries yourself. (I think they'll see the reality of the situation quickly.)

Re:$87? Big deal! (4, Insightful)

Rogerborg (306625) | more than 7 years ago | (#19768537)

Nice cognitive dissonance. I expect the next version will feature poisoned barbs that spring out if you try to open it, so that the battery replacement cost will seem even more reasonable.

$87 is a big deal. (5, Informative)

Boogaroo (604901) | more than 7 years ago | (#19768551)

People still think of it as a phone. People are shocked at $40 phone battery prices. Why are you shocked that people are shocked? People think of batteries as easily replaced like the rest of their batteries. Would you be shocked if you bought a TV remote and the battery was $40?
The fact that it's soldered into the device and that it's so expensive isn't surprising to you or me because we visit Slashdot and other sites that reported the iPod battery fiasco. We knew this was coming. Millions of phone buyers did not see this coming.

Re:$87? Big deal! (1, Informative)

Anonymous Coward | more than 7 years ago | (#19768561)

Maybe, just maybe they should have made it replaceable like on any other fucking mobile phone.

I'm glad the EU outlawed non-replaceable batteries in devices to reduce e-waste.

This is just another way for apple to make a few bucks, nothing more.
Dont tell me apple did this for some technical reason, because frankly there is none, all the other phones can do it.

Re:$87? Big deal! (5, Insightful)

afidel (530433) | more than 7 years ago | (#19768575)

Wow, I figured you were way off with the desolder comment, then I looked up the dissection photos and sure enough they were stupid enough to solder the battery in! WTF were they thinking? Anyone who's owned a phone for more than a year knows you will eventually have to replace the battery, and with the drain that these things go through it's even more certain. Why they didn't use edge contacts like everyone else in the industry I can't even fathom.

Re:based on the cost... (1)

Corporate Troll (537873) | more than 7 years ago | (#19768559)

...of replacing the ipod battery is anyone surprised?

Bah, it doesn't really matter anyway. When I wanted to replace the battery of my Siemens S35i (a phone I really really liked), I found out that a new battery would cost 60€ That phone (perhaps not in the 600€ range back then) was also expensive, but after the years that it served it made no economic sense to shell out that much for a new battery.

In two years, the iPhones will start to fail because of battery. The "iPhone Lite" will be out and will have more and better features for about the double price of a new battery for your old iPhone.....

Pakistani Students Hate Surprises Too .. (0, Offtopic)

ReidMaynard (161608) | more than 7 years ago | (#19768121)

Read More globaltics.net [globaltics.net]

High quality editing! (3, Informative)

Mahtar (324436) | more than 7 years ago | (#19768137)

"Some of them might be waking up now," Rosenfield said, "wondering who they got in bed with."

So no, Mossberg did not actually say that. Are even the submitters not reading the articles these days?

"Submitters not reading the articles these days" (1)

Cr0w T. Trollbot (848674) | more than 7 years ago | (#19768259)

"Are even the submitters not reading the articles these days?"

"These days"? You must be new here...

Crow T. Trollbot

Re:High quality editing! (3, Insightful)

His Shadow (689816) | more than 7 years ago | (#19768439)

When the submitter has an agenda, usually all that gets read is the headline.

And this obsession with Apple's integrated batteries is tiring. Billions of batteries have been kept out of landfills thanks to Apple, and the expected lifetime of even replaceable batteries is two years. Here is a free point: consumer products are purchased, used and eventually discarded. It's the Circle of Life.

It's adding up (0, Troll)

BlueLightSpecial (898144) | more than 7 years ago | (#19768141)

The internet on it is slow, many have had connection problems, a lack of customization ablilities, a fairly expensive cost already, and now a high cost of battery replacement remind me again why this is such a sought after item?

Re:It's adding up (0)

Anonymous Coward | more than 7 years ago | (#19768193)

Kool-aide. Flavor: unknown. Effects: succeptability to shiney objects and worship of all things Jobs-ian. Prognosis: expensive.

Re:It's adding up (1)

timster (32400) | more than 7 years ago | (#19768293)

Uh, maybe because you can't define a device exclusively by its limitations? Do you think a device with no limitations of any kind would fit in your pocket?

Re:It's adding up (1)

SolusSD (680489) | more than 7 years ago | (#19768385)

internet access on it is only as slow as the network it is connected to. The edge network isn't *that* fast, but I wouldn't say it crawls compared to other cell internet connections. You can always use wifi! Compared to what other manufactures offer in terms of what is essentially a slick portable computer with cell phone capability-- it rocks. no one else has anything half as innovative.. multitouch display, full web browser, *good* built in video camera, itunes, et cetera

Wow this is great news!! (5, Funny)

Dr Kool, PhD (173800) | more than 7 years ago | (#19768149)

A soldered battery means that it will almost NEVER pop out accidentally in your pocket or in your backpack. Thank you Apple for this great innovation!! I'm going to buy an iPhone right now!!!!

Re:Wow this is great news!! (1)

MMC Monster (602931) | more than 7 years ago | (#19768649)

I think that a hermetically sealed case will prevent the battery from popping out. If a battery has enough velocity to pop out of an iphone, I think the least of the problems is replacing the battery.

Isn't the definition of insanity... (1)

robot_love (1089921) | more than 7 years ago | (#19768165)

...doing the same action and expecting a different outcome?

Let's see. They released this information 1 week after the launch. I wonder, did some report come back and they just learned how much it cost, or did they know all along and kept their mouths shut? I think we both know which one it is.

Re:Isn't the definition of insanity... (2, Informative)

schiefaw (552727) | more than 7 years ago | (#19768231)

I've known that it had a "non-replaceable" battery for months now. It was mentioned in just about every analysis article on the iPhone since it was announced. This program is pretty similar to replacing an iPod battery. So, how is this Apple pulling one over on the consumers.

This reminds me of the Hummer owners who get all pissy about the low gas mileage.

Hey, fanbois! (-1, Troll)

Anonymous Coward | more than 7 years ago | (#19768171)

Bend over and take it in the ass!

Re:Hey, fanbois! (0)

Anonymous Coward | more than 7 years ago | (#19768295)

The iPhone just ejaculated on my face :-/"~

after seeing the iPhone dissected... (2, Interesting)

josepha48 (13953) | more than 7 years ago | (#19768173)

.. I can see why. ( see here -> http://www.anandtech.com/mac/showdoc.aspx?i=3026 [anandtech.com] ).

They did not make it easy to change the SIM card or the battery in this device. While it is a really cool phone/camera/internet doom-a-flitchy device, I have to wonder what they will do if the battery is found to be defective or something. What is rather funny is that all the main chips in the device seem to be made by samsung for apple.

Re:after seeing the iPhone dissected... (1, Flamebait)

Dan Ost (415913) | more than 7 years ago | (#19768429)

The SIM card is on a tray that you open with a paper clip.

Some early reviewer missed this fact and ended up ripping their iPhone apart to get at the SIM card.

Retard.

Re:after seeing the iPhone dissected... (0)

Anonymous Coward | more than 7 years ago | (#19768497)

What is rather funny is that all the main chips in the device seem to be made by samsung for apple.

Yeah, cos Apple should have gone and had a bunch of chips custom-made for them instead of buying commodity parts. Hey, josepha48, want to start a business together? I'll let you be the operations manager.

Re:after seeing the iPhone dissected... (2, Informative)

djh101010 (656795) | more than 7 years ago | (#19768505)

They did not make it easy to change the SIM card or the battery in this device.

Funny, I see the SIM card slot right on top of the iPhone, with a little hole that, presumably, I can push something pointy into and get the card to pop out. Looking at the dissection link you posted, I can see how that's not obvious, but seeing an iPhone in person it's pretty clear what the deal is.

If you're going to criticize flaws, it helps your point of view if you stick to actual ones. I'm not stressing the battery life, I can tolerate sending it in to Apple or whomever for a day or three to get a new one in a few years, if I've not moved on to a newer phone by then.

Re:after seeing the iPhone dissected... (2, Insightful)

Jeremy_Bee (1064620) | more than 7 years ago | (#19768521)

Please take a few minutes to read the article (or at least the header of the article) before you respond. It might also help to stay minimally informed about the product on which you comment.

I have to wonder what they will do if the battery is found to be defective or something (?)
This is actually the topic of the article you are commenting on, and also well described/discussed all over the web.

Also, in reference to this article in general, the battery iPhone replacement methodology is really only a "surprise" to that Rosenfield guy IMO. This is yet another non-issue, non-article, about iPhone fears repeated ad infinitum. Sigh.

Rather that "FUD" though, I begin to wonder if perhaps all these stories merely reflect the fact that we have a need to express our fears about such a revolutionary product publicly, in order that we may be consoled by our peers, and so that our judgement in purchasing the thing (if we have purchased it), is likewise reaffirmed.

Re:after seeing the iPhone dissected... (1)

Lazarian (906722) | more than 7 years ago | (#19768607)

"What is rather funny is that all the main chips in the device seem to be made by samsung for apple."

It's not really surprising. Samsung is a major chip fabricator. Even though they have their own mobile division, making parts for Apple's phone probably wouldn't impact their market segment much. As for Apple, they don't make any of their own chips, and just contract all that out.

whats going on? (1)

mastershake_phd (1050150) | more than 7 years ago | (#19768187)

First the ipod, now the iphone? What is with apple using soldered in batteries? Why cant they just use a proprietary battery and over charge for that? Maybe they are hoping people will just throwaway their ipods and iphones and get new ones.

Re:whats going on? (3, Insightful)

Anonymous Coward | more than 7 years ago | (#19768447)

It's called obsolescent built in. Apple, just like some other companies, want people to constantly replace their purchases with new super-duper models, and dump the old one in the trash. Even though the old one can be given a new lease of life for a second or third user on a budget. Apple and their locked hardware are the same as closed source vendors like MS. There's nowt that can be done about, and they don't care about users popping out batteries.

Maybe they want to be like vehicle manufacturers and make a nice sum from the after sales service?

The price isn't high (0)

Anonymous Coward | more than 7 years ago | (#19768191)

$85 for a battery for a phone? My piece of crap Kyocera battery I think costs about that much, and I have to replace it myself. I don't see this as expensive at all, especially given that Apple will do the work and maintain the warranty in the process.

Re:The price isn't high (0)

Anonymous Coward | more than 7 years ago | (#19768313)

oddly i can't find any batteries under that name that costs more than half that amount...

Just like the iPod! (4, Funny)

Cr0w T. Trollbot (848674) | more than 7 years ago | (#19768207)

And just like the unreplaceable battery in the iPod, I'm sure that no third party replacements will be popping up to replace your battery at a fraction of Apple's cost.

Oh, wait...

Crow T. Trollbot

Well how long will it last? (0, Troll)

LWATCDR (28044) | more than 7 years ago | (#19768211)

My current phone is almost 2 years old and the battery is just fine.
I have to say that this is just DUMB. Sorry Apple but you don't understand the cell phone market.
1. High end phone users often keep an extra battery to swap out.
2. Many phones offer an extended life battery.
Cell phone batteries need to be end user swappable.
I really had high hope for the Iphone but this combined with the closed development environment makes me think they just didn't do enough research. Of course I could be wrong. I never thought that Apple would move to Intel.

Re:Well how long will it last? (5, Funny)

gfilion (80497) | more than 7 years ago | (#19768321)

Sorry Apple but you don't understand the cell phone market.

To what Apple answers: Please speak louder. My cash register is making a lot of noise because of all the iPhone I'm selling...

300-400 charges, at least 2-3 years (1)

kherr (602366) | more than 7 years ago | (#19768517)

Apple says the battery is good for 300-400 charges. Considering typical use of a phone being recharged every few days, and iPhone owners reporting they can use their iPhone over multiple days without recharging, that's easily well over two years before the battery needs replacing. By then most people will be getting a different phone, iPhone gen 2 or the next cool thing from someone else.

Like the whingeing about EDGE speed, I think this is another example of a few loud complainers making a much bigger deal out of something different than their expectation. My first gen iPod with the non-replaceable battery didn't need a replacement for four years, and by then there were inexpensive 3rd party options available. And hey, if you hate having a non-replaceable battery go buy something else. Apple's not kept it a secret.

Re:Well how long will it last? (1)

mpitcavage (655718) | more than 7 years ago | (#19768601)

My current phone is almost 2 years old and the battery is just fine.
I have to say that this is just DUMB. Sorry Apple but you don't understand the cell phone market.
Maybe Apple is marketing specifically to you, and the rest of the cell phone market be damned.

May I be the first to.... (0)

Anonymous Coward | more than 7 years ago | (#19768225)

welcome our soldered-in robot overlord power sources?

What? (3, Funny)

Shadow Wrought (586631) | more than 7 years ago | (#19768241)

That's only 1/6 of the price of the phone and, since it probably accounts for 1/2 of the weight, you're actually coming out ahead. Its all in the maths.

As if the phone wasn't expensive enough... (1)

alflauren (1124651) | more than 7 years ago | (#19768247)

...you get to pay Apple for the privilege to continue using the hardware. It's not like the battery on this thing is going to outlive the life of the phone.

"'wondering who they got in bed with...'" (2, Insightful)

DukeFH (45062) | more than 7 years ago | (#19768251)

Someone who sells eight hundred dollar phones!

What about backups? (1, Interesting)

chadwik01 (1124433) | more than 7 years ago | (#19768255)

I'm not surprised you have to send it in for such a high price like the ipod. Maybe I missed it in the article, but it doesn't appear to mention that Apple clears iPhone's when replacing the battery. I wonder how much of a hassle it is to back everything up? Just another added headache.

Re:What about backups? (1)

Dan Ost (415913) | more than 7 years ago | (#19768457)

Doesn't it backup automatically when you sync it with iTunes?

Why is anyone surprised? (0)

Anonymous Coward | more than 7 years ago | (#19768263)

If you were willing to buy an unsubsidized phone, which is roughly 50% profit for Apple [google.com] , then sign a two-year contract with the worst ranked cell provider in the country [consumersearch.com] that includes an overly-congested and ultra-slow data network, why should it shock you that they think they can squeeze a few more dollars out of you for a battery replacement?

no surprise, part of the plan (5, Interesting)

acvh (120205) | more than 7 years ago | (#19768265)

from what I have read the battery will work efficiently through about two years of "normal" usage. two years from now there will be a new iPhone, and given the choice of paying $120 for a new battery (and loaner) versus $500 for the inevitably cooler NEW iPhone, my guess is that most will opt for the new phone. more $ for Apple. i would expect a wave of used iPhones on eBay around the same time. maybe i'll get one then.

Re:no surprise, part of the plan (2, Insightful)

moore.dustin (942289) | more than 7 years ago | (#19768413)

Probably true, but unlike the iPod, the iPhone will not stand a chance in 2 years if this one is not the success they hope it to be. Not to mention that they have extreme competition for those $'s where they pretty much created the iPod market for themselves. In two years, when faced with having to pay $120 to fix the battery or get a new iPhone, how many will just say Eff the iPhone and get the new latest and greatest from one of the other half dozen competitors.

Re:no surprise, part of the plan (1)

Jeff DeMaagd (2015) | more than 7 years ago | (#19768647)

I think your assumed price of $35 for a loaner is a bit much. Any old GSM phone, assuming it's either unlocked or tied to Cingular should work if you drop the SIM card into it. If you're only going to use it for a week, then some old clunker should do well enough.

Seriously, how many of you have replaced one? (5, Insightful)

Vodalian (203793) | more than 7 years ago | (#19768269)

I have never replaced a battery in my cell phone, not even the Treo. By the time it starts getting weak (3 years or so) there is something else out that is so much more improved that it becomes a non-issue because I'm buying a new phone. Even better now, since it's all already synced in iTunes, going to the next model will be smooth and straightforward.

People complain that it's 20% of the cost of the phone. If I buy a replacement battery for my RAZR, it's $40, which is more than 20% of the cost of the phone. Yes, I can do it myself, but will I ever? Not likely. The only time I've ever replaced a battery was back when I had a StarTAC phone, and I bought the smaller, thinner battery, because the phone slipped into my pocket.

Apple knows that only 5-8% or so of the people will even want to replace it, so they made it a possibility. People just need something to gripe about I guess.

Re:Seriously, how many of you have replaced one? (0, Flamebait)

drooling-dog (189103) | more than 7 years ago | (#19768629)

I was wondering how many "Apple can do no wrong" posts I'd find here, and I haven't been disappointed.

I have no doubt that if Apple announced that it would collect information on your contacts when you send in the phone, then kidnap three of them at random and hold them for ransom, there would be people here saying it's a perfectly reasonable business practice. After all, Apple is in business to make money, and how can we expect them to pass on an opportuniity like that?

BTW, my GF just discovered that her 3-year old iPod Mini is now a $200 paperweight because they don't even offer the battery replacement for it anymore...

Re:Seriously, how many of you have replaced one? (1)

eln (21727) | more than 7 years ago | (#19768637)

When my battery is running low and I'm not near the charger (or an outlet) it's nice to be able to swap out the battery. Not a deal breaker necessarily unless you do a lot of camping or something, but certainly an annoyance.

Personally, if you're fine with a $60 iPod batt... (3, Insightful)

cthellis (733202) | more than 7 years ago | (#19768271)

...why would you kvetch at a $80 + S&H iPhone battery replacement? The battery itself is certainly way more than $20 better.

Guys, you missed something (1, Funny)

Anonymous Coward | more than 7 years ago | (#19768291)

The iPhone battery is rechargable! You don't need to replace it all the time.

Surprised? (5, Insightful)

HerculesMO (693085) | more than 7 years ago | (#19768297)

The benefit the iPhone provides most of us (in geekdom), is that it is a revolutionary way to surf the web on a mobile device. All the mobile devices until today cannot surf with even a modicum of the pleasure you get with the iPhone.

That said, it's overpriced for what it is. And the people buying it up right now are only paving the way for Microsoft and others to fix up their mobile OSes to deliver cheaper devices capable of much of the same things as the iPhone. Only they will have replaceable batteries, cheaper cost (subsidized by the carrier), and 3G.

Apple makes a habit of ensuring that you as a consumer are 'locked in' to their platform. In every way, shape and form. They are turning into yet another Microsoft, from another angle. I am rather alarmed that people don't realize that Apple is no different than Microsoft in that they want market share for their devices, and they want money. There are no lofty goals with Apple, just cute looking devices that have a cult following. I will give them, that their OS is better than Vista. But they had the luxury of being able to dump support for older applications, where MS does not. Their presentation is better than Microsoft but again, Microsoft delivers software with an API that can be written against. Apple is a closed architecture, especially with the iPhone.

When people realize that Apple is no different than Microsoft, they will choose devices and software based upon need and usage requirements, rather than a religious belief to either company. I run a Mac laptop as my only laptop, but my home PC is a dual boot of Ubuntu and Vista. I'm mostly on Vista, admittedly -- but it's for gaming and I love my games :)

Me personally? I'll be waiting for the next generation iPhone to be released before I make a choice in buying anything. My iPod works fine and I enjoy the 3G speed of my Samsung Blackjack. And hopefully by then, Microsoft has made an answering shot to the iPhone and I'll have the ability to choose the device suited best for me. Slow, deliberate choices are the ones I make after taking time to think about it. If I see another moron carrying the iPhone and using it in a way just to show it off, I am going to smack them.

Re:Surprised? (1)

Shakrai (717556) | more than 7 years ago | (#19768441)

is that it is a revolutionary way to surf the web on a mobile device. All the mobile devices until today cannot surf with even a modicum of the pleasure you get with the iPhone.

My laptop is a "mobile device" and I can actually browse flash websites with it. Plus with an EV-DO card from Verizon or Sprint I can actually attain useful speeds. Something that isn't really possible with the 2G iPhone.

Just food for thought.

Re:Surprised? (1)

timster (32400) | more than 7 years ago | (#19768549)

I get about 200Kb/s over EDGE almost everywhere I go. Lots of people have DSL connections that aren't much faster than that.

I'm still in the market for that laptop that fits in my pocket, though.

Re:Surprised? (1)

HerculesMO (693085) | more than 7 years ago | (#19768595)

Haha, touche to that :)

But needless to say, I don't really carry my laptop in my pocket so I can't say it's a totally fair comparison :)

Re:Surprised? (1)

Dog-Cow (21281) | more than 7 years ago | (#19768489)

Only deluded idiots such as yourself might ever think that Apple doesn't want lockin and profit. Every company out there wants both, because A leads to B.

The difference between MS and Apple on this front is how they go about it. Apple does it by providing products people want to buy. Not a single iPhone customer was forced into it. Microsoft maintains lockin by strong-arming their OEM customers and through illegal sabotage of competitors.

Re:Surprised? (1)

HerculesMO (693085) | more than 7 years ago | (#19768511)

Interestingly enough, while I may be a "deluded idiot", you lack the reading comprehension to keep up with my comment.

I just said exactly the same thing you posted. Read slowly next time and maybe you'll get it.

Re:Surprised? (1)

cthellis (733202) | more than 7 years ago | (#19768533)

That said, it's overpriced for what it is.

Personally, I don't really see it. If I want to replace the battery on my meager LG phone (2.5 hours talk time, if I'm lucky) it still runs me $40. (At least at the brick and mortar stores. I can find better online, no doubt, but that's comparing apples to Apple. ;-) ) The iPhone is listed at 8 hours, and people are reporting even better times.

Granted, we don't know what the lifespan and drain-over-time will look like right now, but the battery itself is simply much higher quality. They list video playback at 7 hours, and some reviews have listed getting over nine to start. On that screen! (And ran with more power-draining features turned on than Apple had when measuring it.)

It is quite simply a much higher quality battery. (Or Apple has the best power-saving engineers in existence, at which point I'll STILL reward them by paying more for a replacement battery than Joe Fatzenyatz. ;-) )

Warranty repair? (5, Interesting)

daveywest (937112) | more than 7 years ago | (#19768305)

In addition, Rosenfield said, replacing the iPhone battery should be free to begin with while the product is under its one-year warranty.
And I want Nintendo to replace the batteries in my Wii remote every time they run low. Seriously, a battery is a consumable. Anyone who is using all the reported 300-400 charge cycles in two years is probally going to break something else first. Don't forget, they had the cash to plunk down $600 on a cell phone in the first place.

oh dear (2, Interesting)

symes (835608) | more than 7 years ago | (#19768311)

On the one hand it's nice to have iPhone professionals replace the battery, rather than risk some backstreet operation with few guarantees that the thing will come back in good working order. On the other hand, why oh why did Apple make this choice in the first place? For someone who travels a lot not having the option to swap in a fresh battery could be a deal killer... especially as airline security now prohibits soldering irons in hand baggage. As someone who is looking for a new phone I'm finding that the iPhone is pretty much perfect - especially if they add in GPS when it comes to the UK. I really can't find anything better. But not being able to swap the battery will probably push me away.

Re:oh dear (2, Interesting)

moore.dustin (942289) | more than 7 years ago | (#19768507)

Why would anyone in their right mind get this as their work phone. If you travel a lot and work from your phone, the iPhone cant be a legitimate option. If you have even a half way demanding job, you wont be able to get your work done. The oh's and aw's wont put the powerpoint on the screen. The iPhone is not a suitable corporate phone people, face it. They made it for the cool factor, not the usefulness factor. They are not targeting corporate users at all. That is why they have a dog skateboarding on a video for their ad, they want the kids, not the corporate users.

Re:oh dear (1)

cthellis (733202) | more than 7 years ago | (#19768631)

I'm betting the iPhone lasts more than twice as long as your current phone anyway.

Also, the thing charges off it's port, and the iPod industry has already churned out tons of external chargers. Some that you can power off AA's if you want. This is no "deal breaker"--it's simply a different way of doing it. Are you going to be constantly on the phone for 8 hours+ with NO downtime inbetween, so that plugging in an external charger would become a huge inconvenience? (And if it's a real emergency, you can always just deal with the dangling.

In fact, I figure a built-in case/dock/battery will be on its' way from Belkin shortly. ;-) (Memory, too, once we figure out if the iPhone can be made to support external storage.)

this is non-isssue (0)

Anonymous Coward | more than 7 years ago | (#19768323)

Relax. You can buy AppleCare for $69 that covers the battery for an additional year, plus if you buy your iPhone with Gold or Platinum card it will double the warranty covering battery too.

Re:this is non-isssue (1)

MXPS (1091249) | more than 7 years ago | (#19768371)

Steve, is that you? Thanks for the plug!

Not surprised (1)

thomsmith123 (1124627) | more than 7 years ago | (#19768331)

It sounds to me like planned obsolescence. I just hope the battery holds out for the 2 years.

Just another business opportunity (1)

tlhIngan (30335) | more than 7 years ago | (#19768345)

For someone else to start their own battery replacement program for the iPhone.

How many people *REALLY* use the Apple iPod battery replacement thing? Considering that replacement batteries tend to be easy to get for 1/3rd the cost these days and is practically available at any major electronics retailer...

Then again, there are plenty more people willing to do the battery replacement for you, too. It's a neat little effect.

And those who complain about the non-removable battery (which everyone has complained about since the beginning of the iPhone announcement), well, it's non-removable. It means it takes work to replace. It certainly won't be as easy as 99.999% of the cellphones out there, or as cheap. Also means you're limited to that one battery, so if your usage means you go through several batteries a day on your current cellphone, maybe the iPhone isn't for you.

Then again, aren't cellphone manufacturers starting to put crap on their batteries such that their phones only work with the manufacturer's battery? (Brought on because of the "cellphone exploding" (really, battery burns) caused by bum batteries overheating/catching fire. Usually caused by crappy 3rd party batteries (most of them, though there are several fairly good 3rd party battery manufacturers) where the manufacturer cut costs by using low-quality batteries and not having the requisite safety devices).

(And do the vast majority of the cellphone-owning public actually buy even a spare battery for their phones, or do they just move from phone to phone when their contract expires? I'm not talking about the few who actually buy them because they need it, I mean the vast majority of people out there.)

Who they got in bed with? (1)

MMC Monster (602931) | more than 7 years ago | (#19768363)

They got into bed with the guy who sold them a $600 phone. Did anyone think the batteries would cost $5 and could be replaced at home? Take a look at the device, for crying out loud. Anyone that bought the device in the first month (which is everyone, at this point) has seen pictures of it before they bought it. Did it look like it was easy to open up and replace the battery?

The cost (1)

Brat Food (9397) | more than 7 years ago | (#19768379)

Honestly, I remember reading this the day of or the day after launch, if I remember right. $90 something is not all that terrible.

Batteries for the RAZR are like 40-50. And of course, if you didnt know the batteries were non-replaceable when you bought the iPhone, youre dumb as a rock. I do however feel that for that price, you should get a loaner phone, but I digress.

Kinda like complaining about tires for a Porche (5, Insightful)

TheWoozle (984500) | more than 7 years ago | (#19768409)

C'mon...the iPhone is a luxury item in the cell phone market. So, here's my daily bad car analogy: if you can't afford to put the right tires on your Porche, maybe you shouldn't have bought a Porche.

I mean, what's next, complaining to Ferrari because they don't advertise the cost of maintenance?

Re:Kinda like complaining about tires for a Porche (2, Informative)

EveryNickIsTaken (1054794) | more than 7 years ago | (#19768535)

Kinda like making an analogy about a sports car, and then spelling the car's name wrong? P-o-r-S-c-h-e.

Re:Kinda like complaining about tires for a Porche (4, Funny)

TheWoozle (984500) | more than 7 years ago | (#19768617)

D'oh!

Don't mess with me, boy! I know a genuine Porche when I see one! And look, there's Vorkswagen and Awdi!

Re:Kinda like complaining about tires for a Porche (1)

Foolicious (895952) | more than 7 years ago | (#19768589)

So if my Porsche (which I admittedly don't have yet...or even want) gets a flat out in the middle of boofoo, I have to call someone to come and snip something that welded the wheels onto the axle? And after replacing the tire, if they don't re-weld, then the car won't even start?

True, my sarcasm and passive aggressiveness may be annoying here, but you've gotta see my point.

Re:Kinda like complaining about tires for a Porche (1)

Ciarang (967337) | more than 7 years ago | (#19768615)

What the hell is a Porche?

How much are batteries for other phones? (1)

hemp (36945) | more than 7 years ago | (#19768437)

My old Samsung battery was $120 for a replacement and I had to install it myself.

It's doomed (1)

mpitcavage (655718) | more than 7 years ago | (#19768449)

A cost of 1/6 the value of the phone! Combined with the fact that half of the people that respond to engadget polls about "are you having trouble activating your iphone" are having activation trouble, I'm surprised they were able to sell the first million in under a week. This thing's doomed. I'd better sell off my stock in case it doesn't double in the next six months.

It's cute, though, how an editor tried to post a negative iPhone article. It should have had the title "iPhone..." and the text could have been "Rabble... rabble rabble rabble!"

Wake up call.... (0)

Anonymous Coward | more than 7 years ago | (#19768479)

Steve Jobs is to consumer concerns what Google is to 'do no evil.'

So what. (0, Troll)

presearch (214913) | more than 7 years ago | (#19768487)

Would everyone still be bitching if the battery cost 80 bucks but was easily replaceble behind a little door?

Probably, you whiny babies.

You wanna change some batteries? Go play with your Maglite.

 

poor people (1)

suv4x4 (956391) | more than 7 years ago | (#19768491)

'some of them might be waking up now, wondering who they got in bed with.

yea, I can imagine the lawsuits... "misled into buying overpriced shiny devices by means of marketing hype".

Nokia battery $60 lasts half as long (1)

gig (78408) | more than 7 years ago | (#19768513)

I have no idea where the story is here. Other smart phone batteries are comparably priced but last half as long.

But seriously... (1)

forgoil (104808) | more than 7 years ago | (#19768531)

I have never, even once, needed to replace a better on a mobile phone, nor have I never bothered to use extra ones since the charge on them is good enough. Is this really, truly, a problem for people? Besides, $80 or whatever for a device that will set you back $499 - $599 plus 24 x $59.99. That's like up to around $2000, plus any other extras you buy and use and whatnot. Is the difference between $2000 and $2080 that high?

There are way too many people out there who wants to hate the iPhone because it is not specially made for them (as if any other phone was...) and makes up these completely stupid stories about absolutely nothing. Do not buy the iPhone if you do not like it. Let the number of devices sold speak instead, OK?

...Just like other phones (1)

Frankenbuffer (883657) | more than 7 years ago | (#19768571)

I've tried to replace the batteries in my el cheapo Samsung phones when they would no longer hold a charge, and guess what? Bell Mobility wanted $75 for the special clip-in battery. It was cheaper to throw out the phones and upgrade to a new model for a small fraction of the price of the battery. It's a total scam by the provider, and it only encourages our mentality that things should be disposable. Apple's fee here seems like a bargain by comparison.

Lol (1)

jayhawk88 (160512) | more than 7 years ago | (#19768581)

Yeah right. Because early adopters who were willing to drop $600 for a phone and sign up for a 2 year contract with it are going to be so put off by an $80 battery replacement. That is done for them. That they probably won't have to worry about for at least a year. By which time they'll be ready to move on to a second gen iPhone anyway. Not trying to say Apple isn't hosing their customers with this, but let's be honest: People who got an iPhone before this was made public aren't going to care one bit, despite what they might whine about.

batteries .... (1)

Poorcku (831174) | more than 7 years ago | (#19768627)

I am not a fanboi (check my other posts :) but Apple may not be in such a difficult position after all. Here is why:
  1. Cellphones have a mean life span of 2 years, and a new-gen battery will hold that much without the need of replacement.
  2. Ad-hoc replacements are a deal-maker/breaker only in business situations where one really needs to be in contact, so a dead battery is not option but, the iphone is not for business scenarios.
  3. However, high drain (screen and wifi) might change the situation described in the other 2 points; and for 500 dollars, one might want to hold of the iphone for more than 2 years.
SO i really don't know :)

Wander what the Woz would do? (1)

deweycheetham (1124655) | more than 7 years ago | (#19768639)

I guess if you were a little old lady and had battery trouble, he would either help you or punk you. Maybe we should ask Jobs?

Who wasn't aware? (1)

Jack9 (11421) | more than 7 years ago | (#19768653)

The fact that the battery could not be swapped out without being sent to the manufacturer was public knowledge 2 months ago. I'm surprised you dont have to buy a completely new iPhone, which was the implication back then.
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