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Massive VisaBuxx $23 Quadrillion "Glitch"

myob1776 (1597743) writes | more than 5 years ago

Idle 0

myob1776 (1597743) writes "Visa Buxx is a funded debit card program that allows parents to give their kids Visa debit cards that are funded from parent accounts. Parents can monitor the spending and funding, etc. Our kids travel a lot for sports and so we find the cards useful.

There appears to have been a massive software problem with the Visa Buxx system yesterday. I received an email from Visa Buxx informing me that my son's account was overdrawn, due to a purchase he'd made from Applebees — in the amount of $23,148,855,308,184,500.00 (that's 23 quadrillion — I had to look it up).

After checking with him to make sure he really hadn't purchased 23 quadrillion dollars worth of food from Applebees — he's really not that big an eater — I called to dispute the transaction. A tired-sounding customer service rep interrupted me: "Are you calling about the $23 trillion dollar charge?" I corrected her "Actually, it's 23 quadrillion. I looked it up." According to her this was the result of a "glitch" that affected many, many other accounts. Until it's worked out — meaning, until Visa figures out why it happened and confirms that my son did not really spend $23 quadrillion dollars at Applebees — the accounts are frozen."

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