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Gmail Outage Affecting Even Google Employees

Anonymous Coward writes | more than 4 years ago

Google 5

David Lechnyr writes "We run a hosted Google Apps system and have been receiving 502 Server Error responses for the past hour. The unusual thing about this is that our Google phone support rep (which paid accounts get) indicated that this outage is also affecting Google employees as well, making it difficult to coordinate. Minor in the grand scheme of things, perhaps, but unsettling if it affects not only the clients but the service provider as well..."
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5 comments

Cloud Computing is idiotic (1)

Grishnakh (216268) | more than 4 years ago | (#29277899)

This just shows why "cloud computing", hosted apps, etc. is a stupid idea.

I use Gmail too, but it's just for personal stuff, so it's not a disaster that I haven't been able to use it for an hour. But I wouldn't run a decent-size business on it. Critical systems should always be run in-house.

Re:Cloud Computing is idiotic (1)

g253 (855070) | more than 4 years ago | (#29278157)

Yea, but you know, if you want e-mail you'll have to connect to the outside world at some point. You can keep a local copy of your e-mails, but if the server is down you won't get any new ones...

Re:Cloud Computing is idiotic (1)

Grishnakh (216268) | more than 4 years ago | (#29278575)

Right, but Google's problem isn't that their connection to the outside world has gone down, it's that their mail servers went down.

If you're running your own mail server, you won't have that problem; you'll only have a problem if your connection goes down (not likely, but at least you can read the mails you've already received in the meantime), or if your mail server goes down (in which case, you can only blame yourself instead of having to blame some outside provider).

But my main point is that hosted apps are stupid, not mail. We've been running apps locally on our computers since the DOS days; why change to a system where our apps are running on some remote computer on the internet, subject to outages like this? Why should I not be able to work on a spreadsheet when my internet connection goes down, or when my apps provider has trouble? It's just stupid.

People abandoned mainframes for PCs long ago for a reason, and there really aren't any good reasons to go backwards, especially now that there's all kinds of open-source alternatives out there which you can download and run for free, and also now that PCs are so powerful that most apps run quite well on even modestly-specced systems.

Re:Cloud Computing is idiotic (1)

Timothy Brownawell (627747) | more than 4 years ago | (#29278843)

If you're running your own mail server, you won't have that problem; you'll only have a problem if your connection goes down (not likely, but at least you can read the mails you've already received in the meantime), or if your mail server goes down (in which case, you can only blame yourself instead of having to blame some outside provider).

Does it really matter who you can blame? I'd think that all that would matter would be the uptime and its predictability.

But my main point is that hosted apps are stupid, not mail. We've been running apps locally on our computers since the DOS days; why change to a system where our apps are running on some remote computer on the internet, subject to outages like this? Why should I not be able to work on a spreadsheet when my internet connection goes down, or when my apps provider has trouble? It's just stupid.

They're only stupid because internet connections are unreliable (especially during bad weather, like when our connection was out for half a day after the last big thunderstorm here), and because they generally also mean "hosted data" which doesn't always make sense. (well, and the fact that browser-based UIs tend to suck)

People abandoned mainframes for PCs long ago for a reason, and there really aren't any good reasons to go backwards

Sure there is: not having to do your own maintenance.

Re:Cloud Computing is idiotic (1)

Grishnakh (216268) | more than 4 years ago | (#29279075)

Sure there is: not having to do your own maintenance.

What "maintenance"? Hardware maintenance? With hosted apps, you still have to have a computer locally, so there's no difference. Software maintenance? If you have issues there that warrant paying lots of money for a hosted apps solution, you're doing something wrong.

Does it really matter who you can blame? I'd think that all that would matter would be the uptime and its predictability.

The uptime on a mailserver shouldn't be a problem, unless you're doing something wrong. And in an office, you can use local email clients, so the server doesn't have to do anything more complicated than spool emails and serve them by POP or IMAP, which is a lot less than what Gmail does. Unless your company is huge (necessitating lots of mail servers), this shouldn't be a difficult problem.

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