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Verizon Changing Users Router Passwords

Kohenkatz (1166461) writes | about 4 years ago

2

Kohenkatz writes "I have Verizon FIOS at home and my Verizon-supplied Actiontec router had the password "password1" that the tech assigned to it when he set it up three years ago. I received an email from Verizon that said "we have identified that your router still had a password of either password1 or admin1 and we have changed it to your serial number." I checked and it actually had been changed. I believe this to be in response to the Black Hat presentation (http://it.slashdot.org/story/10/07/16/122259/Millions-of-Home-Routers-Are-Hackable) about the hackability of home routers. I am upset about this because Verizon should not have any way to get into my router and change the settings, especially because I own the router, not them! I looked in the router's settings and I see port 4567 goes to the router and is labeled "Verizon FIOS Service". Is this port for anything useful other than Verizon changing settings on my router? What security measures does Verizon have to protect that port from unauthorized access?"

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It's not just default passwords... (1)

TheWanderingHermit (513872) | about 4 years ago | (#33099398)

I just logged in this afternoon to my Verizon router and my password wouldn't work. I tried ALL my firewall passwords, just in case. None worked. I had to reset the router to get in to it.

And this is not too different from what happened with my cell phone account. Without telling me, they changed all my passwords to the one I used to log into their website to pay my bills. I needed to use the chaperon feature to find my 86 year old Mother who was confused after my Dad's death, and couldn't get the feature because the password had been changed!

Let me see if I understand this. (1)

westlake (615356) | about 4 years ago | (#33102464)

You are posting to Slashdot but kept the default "1234" password on your router for three years. Until Verizon stepped in and secured the router for you.

I own the router, not them! I looked in the router's settings and I see port 4567 goes to the router and is labeled "Verizon FIOS Service"

Do you own the router or do you lease it?

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