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The Case of Apple's Mystery Screw

pickens (49171) writes | more than 3 years ago

Apple 1

Pickens writes "Network World reports that in the past if you wanted to remove the outer case on your iPhone 4 to replace the battery or a broken screen, you could use a Phillip screwdriver to remove two tiny screws at the base of the phone and then simply slide off the back cover. But now Apple is replacing the outer screw with a mysterious tamper-resistant "pentalobular" screw across its most popular product lines, making it harder for do-it-yourselfers to make repairs. What about existing products in the field? Pentalobular screws might find their way into them, too. "Apple's latest policy will make your blood boil," says Kyle Wiens, CEO of iFixit. "If you take your iPhone 4 into Apple for any kind of service, they will sabotage it by replacing your Phillips screws with the new, tamper-resistant screws. We've spoken with the Apple Store geniuses tasked with carrying out this policy, and they are ashamed of the practice." Of course only Apple authorized service technicians have Pentalobular screwdrivers and they're not allowed to resell them. "Apple sees a huge profit potential," says Wiens. "A hundred dollars per year in incremental revenue on their installed base is a tremendous opportunity.""

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1 comment

We're screwed! (1)

NicknamesAreStupid (1040118) | more than 3 years ago | (#34945008)

What else can I say? I couldn't find a U.S. patent or even an application for it. If they submitted one, it was in the past year.
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