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Restrictive Email Policies Backfiring

wiredmikey (1824622) writes | more than 3 years ago

Security 0

wiredmikey (1824622) writes "According to recent industry research, while 71% of employees understand the risks, 47% still feel that it’s okay to use personal accounts to send work emails. Perhaps the most important conclusion that can be drawn from the report is that IT departments worldwide are fighting a losing battle in seeking to constrain employees’ behavior through policy alone.

Awareness of the security risks this behavior poses does not act as a deterrent: 71% of people questioned recognize that there is an additional risk in sending work documents outside the corporate email environment, but 47% of these same respondents feel it is acceptable to send work emails and documents to personal email accounts anyway.

When asked to rank their biggest frustrations with work email, 39 % of respondents said managing mailbox contents to keep it within certain limits; 25% were frustrated about messages saying their mailbox was full; 17% felt the inability to send/receive messages when over a size limit was frustrating; 15% were frustrated that they had to send emails to personal accounts; and 6% were frustrated by having to use tools like YouSendIt to send large files."

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