littlekorea writes "The standard terms of public cloud computing contracts offered by the likes of Amazon.com, Google, IBM, Microsoft and Salesforce.com have been dissected in a Truman Hoyle study that found several clauses highly questionable. IBM’s terms for example, can change without notice, whilst Amazon’s offers no warranties around security or liability. The worst clause? Softlayer offers a 100 percent uptime guarantee – but outages under 30 minutes aren’t included!"
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