Beta
×

Welcome to the Slashdot Beta site -- learn more here. Use the link in the footer or click here to return to the Classic version of Slashdot.

Thank you!

Before you choose to head back to the Classic look of the site, we'd appreciate it if you share your thoughts on the Beta; your feedback is what drives our ongoing development.

Beta is different and we value you taking the time to try it out. Please take a look at the changes we've made in Beta and  learn more about it. Thanks for reading, and for making the site better!

Accent Monitoring: Innovation or Rights Violation?

theodp (442580) writes | more than 2 years ago

Education 0

theodp (442580) writes "After almost a decade of sending monitors to classrooms across the state to check on teachers' articulation, the NY Times' Marc Lacey reports that a federal investigation of possible civil rights violations has prompted Arizona to call off its accent police. The teachers who were found to have strong accents were not fired, but their school districts were required to work with them to improve their speech. Interestingly, one person's civil rights violation is another's 'wonderful little phenomenon', which is how PBS described the accent neutralization classes attended by Bangalore call center workers who toiled for the likes of IBM and Microsoft. A 2004 NY Times Op Ed also celebrated the practice. And on its website, IBM Daksh notes that 'To make sure that customers all over the world can understand the way our people speak, every new hire is trained in what we call voice and accent neutralization.'. So, is accent monitoring and neutralization a civil right violation, as the U.S. Depts. of Justice and Education suggest, or is it an 'innovation', as IBM argues?"

Sorry! There are no comments related to the filter you selected.

Check for New Comments
Slashdot Login

Need an Account?

Forgot your password?