redletterdave writes "Facebook is a hotbed for bullying, fake profiles and offensive content, so the Palo Alto, Calif.-based social network announced Tuesday it would launch a new platform that allows users to instantly connect with real crisis counselors through Facebook's chat system. Facebook used to e-mail users or their friends to contact law enforcement if they believed someone was about to harm themselves, but by providing a space where someone can instantly have someone to talk to, Facebook has gone above and beyond in its fight to end online bullying and suicide. In Facebook's new system, if a friend believes someone is in danger of potentially harming or killing themselves, they have an option to report the post to Facebook by clicking a link at the bottom of the comment. Facebook promises to quickly respond with an e-mail to the person who made the comment, encouraging them to either call a hotline or click on a given link to launch a confidential chat with a suicide prevention expert. The service will be available 24 hours a day, seven days a week."
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