PolygamousRanchKid writes "Sony has issued an apology and software update after a barrage of complaints about its new handheld console. Users have described unresponsive touchscreens, crashes and freezes. Glitches in new consoles are not unusual, but experts have been surprised by the number of related postings sent to Twitter and YouTube.
Experts said that other manufacturers had bounced back after facing similar early setbacks. "One of the biggest problems Microsoft faced with its early Xbox 360 consoles were 'Red Ring of Death' failures — but the company overcame them and the system is now one of the best-selling in the world," said Christopher Dring from MCV, a video games industry magazine. "I don't think Sony would like to describe Japan as a test-run, but it does give them an opportunity to fix problems with the consoles," said Mr Dring. "That should be reassuring to people in the UK and Europe thinking of buying the devices.""
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