An anonymous reader writes "With 2012 about to start, it seems Verizon has decided paying your bill online or over the phone is now worthy of an extra charge. So, from January 15, anyone choosing to pay their monthly bill using either method will incur a $2 charge.
Verizon is classing the charge as a “convenience fee” which translates into them deciding allowing you to pay either online or over the phone is a convenience. They also explain in the FAQ above that the fee allows them, “to continue to support these bill payment options.” Really, Verizon? When did offering online payments or accepting phone calls from customers get so much more expensive?"
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